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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Location: Chicago, IL
It is a Hybrid role in Chicago, IL
Job Description
Role Overview
The Guidewire Senior Business Analyst / Functional Lead is responsible for leading requirements, functional design, and end‑to‑end solutioning across Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter). This role works closely with business stakeholders, architects, technical teams, and QA to ensure successful delivery of Guidewire implementations and enhancements.
The Senior BA/Functional Lead provides domain expertise, drives requirement clarity, ensures alignment across teams, and often leads small functional pods within Guidewire programs.
Key Responsibilities
Business Requirements & Functional Analysis
Lead requirement‑gathering sessions with business users, SMEs, product owners, and underwriting/claims/billing teams.
Translate business needs into clear functional requirements, user stories, acceptance criteria, and workflows.
Analyze current‑state and future‑state processes; identify gaps and recommend optimal solutions.
Create functional specifications, process maps, BRDs/FRDs, and configuration requirements for Guidewire modules.
Guidewire Functional Leadership
Serve as the functional expert for PolicyCenter, BillingCenter, or ClaimCenter based on project needs.
Guide configuration teams on field changes, business rules, rating logic, questionnaires, underwriting rules, billing plans, claims transactions, and workflows.
Validate that designs align with Guidewire out‑of‑the‑box capabilities and recommend appropriate extensions when needed.
Support design discussions with technical architects, integration teams, and data teams.
Required Skills & Experience
12+ years of experience as a Business Analyst, with at least 3-5 years in Guidewire implementations.
Strong functional expertise in one or more Guidewire products:
PolicyCenter (UW, Rating, Product Model, Policy Transactions)
BillingCenter (Billing Plans, Payments, Invoicing, Delinquency)
ClaimCenter (FNOL, coverage validation, reserves, payments, recovery)
Strong understanding of P&C insurance domain (underwriting, policy, billing, claims).
Experience writing user stories, functional specs, and acceptance criteria in Agile environments.
Ability to lead functional teams and collaborate closely with architects, developers, and QA.
Strong proficiency in tools like Jira, Confluence, Visio, Excel, and Agile management tools.
Preferred Qualifications
Guidewire Business Analyst or Specialist certifications.
Experience with Guidewire Cloud or cloud transformation programs.
Knowledge of SQL, data analysis, and API/integration patterns.
Experience with rating engines, product configuration, or third‑party integrations."
The base compensation range for this role in the posted location is: 140,000 to 150,000
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
ProspectBlue is seeking a Senior Business Analyst ON-SITE for their client in Newport News, VA!
Are you a seasoned BA who thrives at the intersection of business strategy and technology? Do you love turning complex problems into clear, actionable solutions? This might be the role for you.
Our client is looking for a highly experienced, strategic Senior Business Analyst to lead business analysis efforts across complex IT and business initiatives. This isn't an order-taking BA role — this person will operate as a true business partner, influencing leaders, driving alignment, and elevating the overall maturity of the BA function across the organization.
What You'll Be Doing:
- Serve as the primary liaison between business stakeholders, IT, and external partners
- Own the full BA lifecycle from current-state analysis through UAT and implementation
- Facilitate workshops, lead requirement-gathering sessions, and develop functional specs and process flows
- Partner closely with ERP, integrations, and data teams to ensure solutions meet real business needs
- Identify risks, dependencies, and change impacts across systems and processes
- Drive continuous improvement and help set the standard for how BA work gets done across the org
What We're Looking For:
- 7+ years of Business Analysis experience
- Strong background with ERP systems and integrated application environments
- Proven ability to lead complex, high-impact initiatives independently
- Manufacturing or multi-ERP environment experience is a strong plus
- Familiarity with integrations and data/reporting environments
- CBAP or PMI-PBA certification highly desirable
- Executive-level communication skills and the ability to influence without authority
If you're a strategic thinker who can bridge the gap between business and technology, bring structure to ambiguity, and hit the ground running in a complex environment — we'd love to connect.
ABOUT THE JOB
Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional IT Project Manager to lead and deliver technology initiatives that support our apparel retail and wholesale business. In this role, you will manage cross-functional IT projects from planning through execution, ensuring systems, integrations, and processes align with business goals and support our continued growth.
You’ll work closely with cross-functional teams across product development, planning, supply chain, retail operations, wholesale, e-commerce, and IT.
The ideal candidate has a strong understanding of apparel retail and wholesale systems and enjoys working at the intersection of business and technology. This is an exciting opportunity for a highly organized, collaborative project manager who is passionate about driving system improvements, delivering impactful solutions, and supporting a fast-paced, omnichannel organization.
Job Title
IT Project Manager (Apparel Retail & Wholesale)
Job Purpose
The IT Project Manager leads and delivers technology initiatives that support the retail and wholesale operations of GOAT USA. This role manages cross-functional projects across product development, planning, supply chain, wholesale, e-commerce, and retail systems, ensuring effective collaboration within cross-functional teams. The IT Project Manager is responsible for clearly documenting business and technical requirements, driving successful project execution, and ensuring all initiatives align with overall business objectives.
Duties and Responsibilities
- Plan, manage, and deliver IT projects end to end, from initiation through post-implementation support, including scope, timelines, budgets, resources, and risk management.
- Select and apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) based on project requirements and business needs.
- Track project progress and provide clear, regular status updates to stakeholders and leadership.
- Lead requirements gathering with business stakeholders across merchandising, planning and allocation, supply chain, retail operations, wholesale, finance, and e-commerce.
- Document, review, and maintain clear, complete, and traceable business, functional, and technical requirements, ensuring proper approval, version control, and communication.
- Translate business requirements into technical solutions in collaboration with internal IT teams and external vendors.
- Maintain comprehensive project documentation, including business requirements documents, functional and technical specifications, process flows, system diagrams, user stories, acceptance criteria, test plans, implementation documentation, and training materials.
- Act as the primary liaison between business teams, IT, and external vendors to ensure alignment and successful execution.
- Manage projects involving apparel retail and wholesale systems, including ERP, PLM, POS, WMS, and EDI integrations.
- Ensure project delivery aligns with seasonal calendars, product lifecycles, and sell-in and sell-through timelines.
- Coordinate and support system testing, user acceptance testing (UAT), and production deployments, ensuring solutions meet business expectations and documented requirements.
- Provide ongoing systems support, administration, and training as needed.
- Develop training manuals, guides, and documentation for systems.
- Support and enhance omnichannel capabilities, including fulfill-from-store, store availability, buy online pick up in store, home delivery, B2B, and wholesale solutions.
- Support Centric and NetSuite integrations, administration, and ongoing optimization.
Requirements:
- Bachelor’s Degree in related field
- 3-5 years of experience in related field
- Experience in systems: Centric, NetSuite.
- Proven experience managing IT projects in a retail/omni-channel and wholesale environment.
- Solid understanding of apparel retail/omni and wholesale business processes.
- Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
- Excellent verbal and written communication skills.
- Strong communication, leadership and team management skills.
- Excellent organizational and time management skills.
- Ability to communicate effectively in English
- Full-Time, exempt.
- Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends.
- Location: Plainview, NY
ABOUT US
GOAT USA, founded on Long Island in 2016, is a dynamic athletic lifestyle fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!
Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of over 150 employees (and growing), GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.
Please visit our Instagram at @goatusa and our website, for a better understanding of the brand, product line, and founder’s story.
Full Time U.S. Employee Benefits Include
- Paid vacation and sick time
- Paid Holidays
- Weekly free lunch, drinks, & snacks
- Health Insurance
- DCA/ FSA account
- Employee discount
- And more
SALARY RANGE
The salary for this role is $80,000 annually. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer.
Life at GOAT USA
Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community!
Equal Employment Opportunity Statement
GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.
Navy Mutual is seeking an experienced and strategic Business Architect to help define and drive the future of our organization. This is a senior leadership role responsible for establishing and executing the business architecture vision across the enterprise—ensuring our strategies, operations, and investments are aligned to deliver exceptional, long‑term value to our members.
This role sits at the intersection of business strategy, technology, and organizational design. You will partner closely with executive leadership to translate enterprise strategy into actionable roadmaps, modernize business capabilities, and enable customer‑centric transformation in a highly mission‑driven environment.
Why This Role Matters
As Business Architect, you will:
- Serve as a trusted advisor to senior leaders, shaping strategies that directly influence Navy Mutual’s future
- Drive architectural consistency and governance across business and technology domains
- Lead modernization and transformation efforts that improve operational effectiveness, customer experience, and long‑term performance
- Build and mentor a high‑performing team of Business Unit Analysts
- Ensure investments, initiatives, and technology decisions align to enterprise capabilities and value streams
Key Responsibilities
Leadership & Talent Development
- Lead, manage, develop, and mentor Business Unit Analysts
- Oversee performance management, scheduling, and talent development to meet departmental objectives
- Provide input into hiring, development, and succession planning
Business Architecture & Organizational Design
- Develop, maintain, and evolve Navy Mutual’s business architecture framework, including:
- Capability maps
- Business processes
- Organizational and value stream alignment
- Translate enterprise strategy into clear, actionable business and technology roadmaps
- Serve as a subject‑matter expert in business architecture frameworks and methodologies
- Create and maintain architecture artifacts that support decision‑making, transformation, and execution
Strategic Alignment & Transformation
- Partner with executive leadership to assess capability maturity, market trends, and architectural implications
- Support enterprise transformation and modernization initiatives
- Ensure alignment across business models, customer journeys, and organizational capabilities
- Promote architectural consistency and reuse of shared services and standards
Stakeholder Engagement
- Act as a trusted partner to senior business and IT leaders
- Facilitate cross‑functional workshops and strategy sessions to define future‑state architectures and priorities
- Influence alignment and decision‑making across diverse stakeholder groups
Governance & Standards
- Establish, maintain, and enforce business architecture standards and best practices
- Apply business modeling techniques to deliver repeatable, value‑focused outputs
- Provide architectural oversight for initiatives to ensure alignment with enterprise roadmaps
Capability Development & Innovation
- Evaluate current business capabilities to identify gaps, inefficiencies, and opportunities
- Collaborate with Finance, Operations, EDS, IT, and Portfolio Management to guide investment decisions
- Influence initiative prioritization based on capability roadmaps and strategic value
- Assess ideas, projects, and emerging technologies for alignment and business impact
- Serve as a liaison between business partners, IT, and system vendors to optimize spend and outcomes
- Stay informed on industry trends and represent Navy Mutual in relevant forums or working groups
Required Qualifications
- Bachelor’s degree required
- 10+ years of experience in business architecture, enterprise architecture, or strategic consulting
- 5+ years of leadership experience
- 10+ years of Life Insurance and Annuity industry experience
- Proven success leading enterprise transformation and modernization initiatives
- Deep expertise in:
- Business capability modeling
- Business process modeling
- Organizational design and mapping
- Information and knowledge mapping
- Strong experience translating strategy into executable roadmaps
- Experience with portfolio planning, business cases, and performance measurement
- Exceptional communication and executive presence
- Ability to influence and collaborate across business and technology teams
- Comfort operating in fast‑paced, change‑driven, and agile environments
- Awareness of emerging trends in digital business, customer experience, and enterprise transformation
Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)
Duration: 12 Months
Job Description:
We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.
Key Responsibilities:
* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.
* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.
* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.
* Develop actionable business intelligence and analytics to drive decision-making.
* Lead ongoing reviews of business processes and developing optimization strategies.
* Develop and implement data governance, data management, and data quality program practices and strategies.
* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.
* Foster a culture of continuous improvement and excellence.
What you bring to the table:
* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.
* Experience working in an AGILE environment.
* Strong analytical skills and proficiency in data modeling techniques.
* BA/BS in CS, Information Systems or Information management or Systems design.
* Ability to manage complex projects and deliver results in a fast-paced environment.
* Excellent communication and leadership abilities.
Bonus if you have:
* Deep expertise in insurance financial engines and regulatory compliance.
* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
The Georgia Customer Relationship Management and Tech Ops (CRM & TO) organization serves as a trusted advisor and strategic business partner to market leadership, service areas, and enterprise IT, synthesizing care delivery and health plan insights to inform enterprise strategy and drive measurable business value.
Within this organization, the IT Business Operations III role functions as a business technology partner, connecting the Georgia market to enterprise IT and ensuring the voice of the customer is accurately represented across enterprise product portfolios. The role maintains strong partnerships with enterprise product teams supporting Acute and Complex Care, Omnichannel Patient Engagement & Wellness, Clinical, Ancillary, Retail, Revenue Management, and Social and Community Health services. Mission-critical responsibilities include translating market priorities into actionable business and technology requirements, informing enterprise decision-making through market insight, and driving alignment between enterprise IT solutions and Georgia market operational and strategic objectives.
The role involves healthcare IT business consultant experience with gathering, documenting, and validating business requirements and translating them into actionable technical or operational solutions. Experience assisting with business case development, including cost estimation, effort sizing, and value justification for IT initiatives. Demonstrated project leadership skills, including experience leading or coordinating initiatives using formal or informal project management practices. Experience with Epic systems implementation, integration, optimization, or end-user workflows preferred; strong working knowledge of Epic modules and technical components is acceptable. Demonstrated ability to work with diverse technologies, systems, and platforms, and effectively collaborate with technical teams. Strong analytical, critical-thinking, and problem-solving skills, with the ability to assess complex issues and drive practical solutions. Success will involve flexibility to use Information Technology and business experience to focus on the customer and drive to results in multiple assignments.
Job Summary
This individual contributor position analyzes information relevant to forecasting KPs future technical and operational information needs and executes business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies. This role provides support to leadership by providing information regarding business systems, data and process initiatives and to cross-functional management by providing information regarding business and technology issues. This position also implements technology or business process integration plans, and supports systems and business process activities.
Essential Responsibilities
- Researches and summarizes information relevant to forecasting businesss future technical and operational information needs.
- Provides recommendations to senior team members regarding the development and definition of the business/technology strategy based on stakeholder input.
- Supports business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies.
- Supports the processes of information systems needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment.
- Supports the implementation of technology or business process integration plans.
- Provides support to leadership by providing information regarding business systems, data, process initiatives, and vendors.
- Executes systems and business process activities.
- Provides support to cross-functional management and leadership by providing information regarding business and technology issues.
- Coordinates inter- and intra-departmental systems integration activities.
- Provides consultation and guidance to ensure technology or process owners have access to the required information and training for effective system or process operations.
- Develops, prepares, and utilizes reports to track operational performance across business functions, areas, or vendors.
- Maintains resource (for example, associates, vendors, infrastructure) capacity planning and demand management processes and reports.
- Tracks annual IT projects and operations.
- Tracks, maintains, and reports performance metrics (for example, data quality, customer metrics, financials).
- Supports senior team members in reviewing performance metrics and outcomes to drive ongoing operational change and improvements.
- Performs data analysis to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements.
- Conducts research on topics related to technology and business initiatives.
- Supports the development, implementation, and the maintenance of data quality improvement and training programs.
- Analyzes identified problems in technology and business solutions to determine cause and desired resolution.
- Monitors trends and changes in healthcare technology and information systems.
- Supports technologies, systems solution design, data, and metrics in alignment with the organizations vision, goals and objectives.
- Supports initiatives in alignment with other National initiatives.
- Prepares source documents and monitors the use of established and documented IT processes, tools, and best practices.
- Consults with departments, IT managers, and vendors to ensure security, compliance, infrastructure, network, and application controls are in place.
- Collaborates with departments and IT managers to support the development and testing of business continuity and resiliency-procedures and infrastructure procedures.
- Participates in cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications.
- Updates and maintains a knowledge repository of current technology and business processes for designated department or business area.
Minimum Qualifications
- Bachelors degree in Business Administration, CIS, Mathematics, or related field and three (3) years experience in business operations, IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Aloha! TEKsystems is supporting one of Hawaiis largest and oldest banks in identifying a Business Continuity Management (BCM) Manager that is responsible for leading the enterprise-wide BCM program to ensure organizational resilience and operational readiness during disruptive events. This role oversees the governance and continuous improvement of the clients business continuity, disaster recovery, and crisis management capabilities. The BCM Manager partners with business leaders, IT, oversight cohorts, and executive stakeholders to safeguard critical operations and minimize business impact.
Essential Position Accountabilities (70%)
1. Lead the development and execution of the enterprise BCM program strategic framework and roadmap.
2. Serve as Disaster Recovery Coordinator in actual emergency or disaster events, providing leadership during and post disruptions, facilitating crisis management activities, and conducting after-action reviews.
3. Chair or support business continuity steering committees and executive-level governance forums.
4. Establish and maintain BCM policies, procedures, and governance oversight practices to ensure adherence to legal and regulatory requirements and internal risk management expectations.
5. Lead a competent team of business continuity specialists to oversee the completion of Business Impact Analyses (BIA) to identify critical banking functions, dependencies, and recovery requirements; maintain Business Continuity Plans, Disaster Recovery Plans, and Crisis Management procedures; and coordinate testing and exercises (tabletops, DR tests) with business units and technology teams.
6. Review and assess disaster recovery risks, work with business owners to minimize risk, and report findings to management.
7. Prepare executive and regulatory reports, dashboards, and key performance and risk indicators to measure program readiness and resiliency risks to the client.
8. Ensure readiness for audits and examinations in alignment with FFIEC and other regulatory expectations.
9. Develop and maintain working relationships with business continuity professional organizations and local emergency response groups.
10. Keep abreast of business continuity best practices and develop recommendations to apply appropriate practices across the client to management.
Marginal Job Duties and Responsibilities (30%)
• Review and approve all written procedures to validate information in the documentation prior to publication and distribution.
• Perform other miscellaneous tasks as assigned by Manager.
• Works in an office environment. Must be able to work after hours (evenings/weekends) as required.
Special Availability and Travel Requirements
• Must carry a cell phone or other mobile device during working hours and after-hours.
• Must be available for disaster/emergency situations, including evenings, weekends, and holidays.
• Must be willing to work outside normal business hours or for an extended period of time when unplanned absences or emergencies occur, either on site or from a remote location.
• May be required to independently attend meetings, national conferences, and workshops both on and off island related to business contingency or IT continuity to learn new information and develop working relationships with other business continuity management professionals.
Additional Skills & Qualifications
Required Education or Equivalent Experience
• Bachelor’s degree in Business, Finance, Risk Management, Information Technology or related field (Master’s preferred).
Preferred Education or Equivalent Experience
• Certified Business Continuity Professional (CBCP) or equivalent, or must be able to obtain and maintain certification within 1 year of hire date.
Required Experience
• Minimum 5 years’ experience in management and 3 years in business continuity, disaster recovery, crisis management or operational resilience in banking or financial services.
• Must have excellent oral, written communication skills, good interpersonal skills, analytical, planning and problem-solving skills and be able to work independently with minimal supervision.
• Must have a demonstrated history of recommending alternative solutions for improvement and success, to identifying potential risk areas to the bank, and be able to report this information to management.
Field of Experience
• Excellent analytical skills to evaluate and develop alternative solutions for improvement and success.
• Good understanding of the bank’s business functions/operations.
• Knowledge of FFIEC guidance and operational risk frameworks.
• Good working knowledge and proficiency of various software applications (e.g., Microsoft Word, Excel, etc.)
Administrative/Technical Skills
• Leadership, motivational, persistent, ability to make decisions in a timely manner.
• Analytical thinking, planning, organizing, and problem-solving skills.
• Excellent oral, written, and interpersonal communication skills, presentation and training skills.
• Ability to stay calm under pressure.
• Project management skills.
• Able to handle confidential matters judiciously.
• Possesses attention to detail with excellent follow-through.
• Time management skills, able to multi-task and work under pressure with multiple deadlines.
• Possesses research skills to enhance business development objectives.
Job Type & LocationThis is a Contract to Hire position based out of Honolulu, HI.
Pay and BenefitsThe pay range for this position is $45.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully remote position.
Application DeadlineThis position is anticipated to close on Mar 20, 2026.
h4> About TEKsystems:Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
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About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
About Scheller College of Business
Established over a century ago, the Georgia Tech Scheller College of Business is a leader in education, research, and inclusive innovation with the goal of advancing business and improving the human condition. Strategically positioned at the intersection of business and technology, Scheller is committed to cultivating ethical leaders who create value for business and society.
The College is located in the heart of Midtown Atlanta's Technology Square, an area with the highest density of startups, corporate innovators, and academic researchers in the southeastern U.S. Through top-ranked career services and an expansive alumni network, Scheller connects students to the world's most innovative companies not just in Atlanta, but around the world.
The College offers AACSB-accredited bachelor's, master's, and doctoral degrees in business, along with Graduate Certificate and Executive Education programs. The College manages its broad portfolio and research under eight academic areas: Accounting, Finance, Information Technology Management, Law and Ethics, Marketing, Operating Management, Organizational Behavior, and Strategy and Innovation.
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
Job Summary
The Scheller College of Business at the Georgia Institute of Technology (Georgia Tech) in Atlanta, Georgia is seeking experienced candidates to fill a vacancy at the rank of Non-Tenure Track Lecturer of Information Technology Management (ITM), starting in fall 2026. The primary duties will be to teach and provide service to the College, the Institute, and the profession.
Required Qualifications
Educational Requirements
Master's Degree
Required Experience
Teaching/Service
Required Qualifications
A master's in business administration or similar discipline is required.
Preferred Qualifications
A Ph.D. in Information Technology Management or related discipline.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening
Other Information
Candidates should demonstrate excellence in teaching.
Location: Columbia, SC (Role is Fully Onsite and has the potential to move to partial onsite once fully trained.)
Duration: 6 Months (Contract to hire)
Note: Contingent Personnel who are foreign nationals have resided in the US for at least three (3) of the last (5) years prior to assignment to Company's applicable government contract.
Duties
- Day to Day:
- Looking for a product owner.
- As a Product Owner for this team, they will be helping with release planning, working with developers and testers along with customers in our business units.
- Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large project and support efforts.
- 25% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document using business analysis models that is understood by the customer and Information Systems.
- 20% Respond to questions and ensure understanding of why the business solution was chosen. Guide both technical and customer departments in the development of the systems
- 15% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities
- 15% Validate the business need for solutions to business problems and process improvements.
- 10% Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them.
- 10% Provide input on the business direction for system changes.
- 5% Mentor less experienced business systems analysts
Required Technologies:
- Some type of Agile ALM like Agility or Jira
- Defect management tools
- Release Management tools
- In depth knowledge of writing User Stories w/ Acceptance Criteria
Nice To Have:
- Visio, SQL, Insomnia
- Agile Certifications (e.g., CSPO, PMI-ACP)
- Experience with Secure Application Environments for understanding of authentication, authorization, and data privacy considerations.
Skills and Abilities:
- Demonstrated expertise in the concepts of the supported business unit.
- Demonstrated knowledge of standard industry practices and procedures for the business unit.
- Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
- Able to influence and negotiate solutions to business problems.
- Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes.
- Excellent analytical and conceptual skills.
- Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
- Has a conceptual understanding of project management techniques.
Preferred Software and Other Tools: Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
Required Education: Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree
Degree Equivalency: 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree
Required Work Experience: 6 years of IT business analysis experience.
Preferred Licenses and Certificates: Certified Business Analysis Professional (CBAP), HIPAA, LOMA
Interviews: Onsite
Location: Remote
Duration: 12 Months
Overview
- The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
- WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
- PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
- Access governance improvements (who has access to what, and why)
- Cross?platform identity initiatives spanning Security Services
- This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
Support identity initiatives that commonly require:
- SAML certificate lifecycle coordination
- SAML = Security Assertion Markup Language (a standard for single sign-on)
- Coordinating certificate rotation across multiple applications, environments, and vendors
- Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
- SAML connection migration planning and execution support
- Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
- IdP = Identity Provider (system that authenticates users)
- Migration readiness and execution tracking
- Requirements capture, integration mapping, status reporting, and risk/dependency management
- Documentation at scale
- Maintaining living runbooks and migration guidance in Confluence
- Keeping Jira work items audit-ready with clear ownership and due dates
Key Responsibilities
- IAM Program & WIAM Migration Support
- Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
- Entra ID = Microsoft's cloud identity service (formerly Azure AD)
- Track milestones and deliverables across workstreams, including:
- Certificate updates and expirations
- RBAC updates
- RBAC = Role-Based Access Control (access is granted by role)
- Compliance-driven tasks and evidence
- Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
- Conduct impact analysis of technology changes on business processes and IAM systems
- Provide system and business process support across multiple IAM program engagements
- Business Analysis & Delivery Coordination
- Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
- Business requirements (what is needed)
- Functional requirements (what the solution must do)
- Technical requirements (how it integrates and operates)
- Document and assess current-state IAM processes, integrations, and access models
- Maintain rigorous Jira notes including:
- Ownership, due dates, constraints, risks, dependencies, and decisions
- Maintain accurate, iterative Confluence documentation for all IAM projects
- Assist with data models and interface specifications where needed for IAM systems
- Log system and process changes using approved change management tools (e.g., FastTrack)
- Ensure IAM changes are properly tested before deployment
- Coordinate UAT and functional testing
- UAT = User Acceptance Testing (business confirms the solution meets needs)
- Meeting & Stakeholder Management
- Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
- Support collaborative system and data design sessions with users and technical teams
- Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
- Summarize meetings with clear action items and track accountability
- Present complex IAM options and tradeoffs in a clear, decision-supporting way
- ???Quality, Documentation & Governance
- Ensure IAM changes and access-control updates are properly authorized by management
- Handle confidential identity-related information professionally and securely
- Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
- Ensure documentation is clear, complete, current, and aligned to corporate standards
- Adhere to corporate policies, procedures, and IAM governance requirements
Requirements
- Core Experience (Required)
- Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
- Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
- Hands-on experience with IAM concepts and platforms, such as:
- Federation and SSO
- SSO = Single Sign-On (one login for multiple apps)
- SAML and certificates
- RBAC
- Directory technologies (e.g., LDAP/AD concepts)
- Strong understanding of SDLC and testing methods
- SDLC = Systems Development Life Cycle (plan build test deploy support)
- Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
- Technical & Analytical Skills (Required)
- Strong Excel skills for tracking plans, owners, timelines, and dependencies
- Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
- ODBC = Open Database Connectivity (standard way to connect to databases)
- Ability to produce process documentation that is structured and easy to follow
- Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
- Behavioral & Professional (Required)
- Strong stakeholder management and the ability to influence with data-driven reasoning
- Highly organized multitasker with attention to detail
- Energetic, engaging, and collaborative working style
- Demonstrates professionalism and ethical conduct in all interactions
- Education / Background
- BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
- 10+ years comparable experience)
- Compliance familiarity (security, audit, access control) strongly preferred
- Prior experience in Identity & Access Management, Security, or similar field
Products & Tools (Required vs. Nice to Have)
- Required (Day 1 Readiness)
- Jira (work tracking, user stories, acceptance criteria)
- Confluence (documentation, runbooks, migration guidance, decision logs)
- Servicenow (ticketing and request flows)
- Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
- SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
- Working knowledge of at least one identity platform:
- PingFederate (legacy federation) and/or
- PingOne Advanced Identity Cloud (AIC) and/or
- Microsoft Entra ID
- Nice to Have (Accelerators)
- Visio / Miro (process flows, integration diagrams)
- Splunk familiarity or other log query experience
- SharePoint (document management / collaboration)
- Microsoft Project / Project Server (formal project plans and dependencies)
- Change management tooling (e.g., FastTrack)
- Scripting familiarity (e.g., Python) for light automation or data validation
- eCommerce domain exposure (rare, but beneficial in some integration scenarios)
Certifications (Preferred vs. Nice to Have)
- Preferred
- Security/IAM adjacent certification (any of the below are helpful)
- CISSP
- Security+ (baseline security knowledge)
- Identity-focused training/certificates (Ping/Microsoft identity learning paths)
- Nice to Have
- CBAP / CCBA (IIBA Business Analysis certifications)
- CBAP = Certified Business Analysis Professional
- CCBA = Certification of Capability in Business Analysis
- Agile certification (CSM, PSM, or equivalent)
- CSM = Certified ScrumMaster
- PSM = Professional Scrum Master
- Cloud fundamentals (Azure fundamentals or similar)
- Testing certifications (ISTQB or equivalent)
- ISTQB = International Software Testing Qualifications Board