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Business Overview

KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Summary

We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as a Senior Associate. In this role you will support in the development, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. As a Senior Associate, you will create, innovate, and guide Commerce planning and buying processes. You'll work closely with national Planning and Buying teams to allow for holistic Commerce media function.

The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client's commerce/shopper/customer marketing teams-our end goal measuring product sales both online and in-store.

Who You Are

Enthusiastic about media with a desire to learn and build knowledge across all aspects of commerce inclusive of retail media networks, programmatic media, instore, shoppable tech and more. You thrive in a fast paced and fun environment. You're ready to level up your career in media and are excited to partner with some of the world's leading consumer brands.

Media Knowledge

o Knowledge of media channels (e.g. display, OLV, STV, instore, OOH, etc.) and/or retail media networks & their platforms

o Familiar with both DSP interface functionality and levers (campaign hierarchy, audience builder, PMP/PG set up, reporting suite) as well as managed service dashboards

o Preliminary understanding of individual RMN capabilities across tactic, targeting, reporting methodology, etc.

* Account Management & Strategy

o Supports Manager in development, presentation, management and measurement of omnichannel commerce media programs

o Leads RFP and negotiation process for managed service campaigns ensuring previous learnings are applied

o Assists in building audience targeting details and budget allocation at the tactic/placement level based on client goals for either self service or with partners during the RFP process

o Takes learnings from previous campaigns and apply to next campaign

o Hosts kick off calls for new campaign launches with partners and/or DSP activation team ensuring client approved strategy is reflected accurately in self service platform

o Supports in identification of growth opportunities and shares ideas for potential test and learns

o Takes lead on managing vendor communications and delivers client communications where appropriate

o Contributes to building an effective detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that drives client performance

o Input and manage plans within MediaTools where applicable

o Supports in the creation of client ready materials (e.g. presentations, reporting, etc.)

o Maintain detailed files of all pertinent records (latest media plans, performance reports, etc.) relevant to clients' business

o Responsible for owning any status documents and timelines whether internal or client facing

o Responsible for accurate meeting minutes and recaps/next steps where appropriate

o Demonstration of knowledge of outstanding deliverables on the team agenda

o Day to day lead for billing and responsible for actualizing and clearing invoices

* Execution

o Involved in the buying process and stewardship for media programs to ensure original objectives are being met

* Managed service: works with partners to maintain campaign and optimize based on performance, monitors within partner dashboards where applicable

* Self service: works with DSP activation team to ensure relevant strategies are implemented and campaigns are optimized based on performance, monitors within platform

* Works with retailers and DSP partners to ensure proper data onboarding and any necessary paperwork is completed prior to campaign launch

o Responsible for locating, determining, and building relevant audience segments in DSP platforms

o Manages coordination of creative assets between client, creative agencies and partners

o Owns accurately entering IOs into Prisma and building Trafficking sheets

o Become proficient with 3rd party ad-serving and site served placements, tracking & analytic systems to be able to accurately input media plan details and launch campaigns

o Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self-service campaigns

o Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction

o Analyzes and reports data on daily/weekly/bi-weekly/monthly & ad-hoc basis

* Data may be provided from partners or DSP activation team, with self service data being reviewed more frequently

* Turns insights into long-term action by highlighting clear flow of cause, effect and next steps

o Demonstrates ability to use historical data or vendor relationships to create benchmarks for current campaign performance

o Maintains client and industry benchmarks for point of comparison when evaluating campaign performance

* Relationships

o Day to day lead with media partners across communication and scheduling of meetings

o Works cross-functionally with national planning & investment, ad operations, product, reporting, analytics, finance and other groups across the account

o Active participants in key vendor meetings ultimately sending recaps/notes for the full team

o Mentor Associates and provide opportunities for continued growth

* Training/Development

o Participation in trainings and proactive communication around areas of needed/desired growth for self and Associate

o Proactive idea sharing with internal team

* Industry Knowledge

o Seeks out information to remain current on media trends and shares with team members with relevant implications/potential opportunities

o Familiarity with client business objectives and connections to our day-to-day work

* Working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, TTD, etc.)

* Agency and/or Commerce media

* Project management; effectively managing multiple projects and meeting tight deadlines under a fast-paced environment.

* Process oriented and organized, with the ability to juggle many tasks at one time. Time management skills are critical

* Bachelor's degree or equivalent experience

* 1+ years of ecommerce experience preferred

* Excellent written and verbal communication skills and proven problem solving ability

* Self- sufficient and proactive

* Comfortable in managing up across task progress, campaign performance and team needs

* Proficient in Microsoft Office (Excel, PowerPoint, etc.)

* Knowledge with industry tools such as MediaTools, Prisma, etc

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .

We are changing FINANCE to finance CHANGE!

Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.

We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.

We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!

Come join our team as a Residential Loan Officer in one of the following markets: Tampa Bay Area, Jacksonville, Lake County, Southeast Florida, Southwest Florida and take your career to a level unattainable in a traditional bank environment! In this role, you will utilize industry knowledge and expertise to recommend mortgage products to clients while also excelling at driving deposit relationships to the Bank.

The Residential Loan Officer position is a hybrid role and requires physical presence in the market you are applying for. Candidates must be local to their area of choice to be considered. Please send a resume to apply.

Job Responsibilities

• Utilize industry knowledge and expertise to recommend mortgage products to clients.
• Implement strategies that not only result in high profits but also achieve all the relevant sustainability goals including Community Reinvestment Act and multi-cultural lending goals.
• Operate by positively influencing revenue growth, expense adherence and efficiencies.
• Identify, develop, and maintain a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities.
• Enhance valuable referral sources by regular participation in business related development opportunities and community efforts to promote home ownership.
• Proactively solicit residential mortgage business for your portfolio as well as working with your team leader to enhance Climate First Bank's business while meeting loan quality and production goals.
• Maintain a clean pipeline with an organized follow-up program and clear communication relative to locks, closing dates, extensions, etc.
• Participate in sales and training meetings on initial and new programs with realtors, builders, and other prospects.
• Maintain loan compliance through timely and accurate preparation of required initial disclosures and re-disclosures.
• Identify appropriate opportunities to cross-sell additional banking products.

Specific Requirements:

• In-depth knowledge of the residential mortgage industry.
• In-depth knowledge of residential lending regulations.
• Understanding and experience of residential lending for a financial institution. Banking experience preferred.
• Proven ability to personally produce a high volume of high-quality loans.
• Proven ability to cross-sell bank products.
• Bachelor's degree, preferably in business.
• Mission/values aligned - Must be completely values aligned with all the principals of CSR.
• Exceptional verbal and written communication skills.
• Resourceful, organized and a self-starter.
• Solid ability to anticipate needs of your clients.
• Exceptional interpersonal skills.

Benefits:

• Competitive compensation
• Employer paid medical, vision and dental insurance
• Employer paid disability and life insurance
• 401k match
• Employee Stock Options
• Compelling incentive plans
• Employee only rates for certain loan products
• Working with an amazing team of dedicated and like minded individuals!
• Being part of an exciting venture with amazing opportunities for growth and opportunities!

Physical Demands:

• Sustained standing and sitting.
• Frequent use of PC, including typing or sustained attention to monitor.
• Occasional lifting of basic office files or equipment up to 20 lbs.

Equal Opportunity Statement:

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

E-Verify Statement:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

We are changing FINANCE to finance CHANGE!

Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.

We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.

We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!

Come join our team as Commercial Lender/ Attorney Banking Specialist (ABS) in Jacksonville market and take your career to a level unattainable in a traditional bank environment! In this role, you will meet and exceed budgeted deposit, fee income, and commercial lending goals. Provide superior professional quality customer service to new and established Climate First Bank customers, including cross-selling of products and services. Develop new business opportunities, structuring, and closing of commercial loans, as well as maintaining and servicing a commercial loan portfolio. Represent Climate First Bank in its market through active participation in community affairs.

The Commercial Lender/ ABS position will be primarily remote but does require physical presence in the Jacksonville area. Candidates must be local to the area to be considered. Please send a resume to apply.

Job Responsibilities:

• Identify new loan opportunities through business development efforts.
• Responsible for establishing, growing, and managing our attorney and law firm banking portfolio to include both deposit and lending relationships across our markets.
• Achieve sales meetings and sales call goals and document in Salesforce.
• Cross-sell all applicable financial products, seeking to develop and service desirable and profitable loans.
• Solicit, negotiate, and coordinate closings.
• Grow energy efficient loan production (PV panels, EV charging, LEED certified buildings).
• Ensure production goals are met, including DDA growth goals.
• Guide borrowers through the application process and advise on financial status and methods of payment.
• Monitor credit quality of loan portfolios.
• Monitor past due loans and collect payments.
• Develop referral relationships with realtors, CPA's, builders, and other sources to proactively solicit business and conduct sales-related activities.
• Evaluate, authorize, and recommend approval of commercial loans and lines of credit.
• Contribute to achieving all the relevant sustainability goals including Community Reinvestment Act and multi-cultural lending goals.
• Adopt and practice a commitment to social, economic, environmental, and racial justice.
• Demonstrate interest in contributing to and working by Climate First Bank's Core Values.
• Demonstrate an understanding of and follow established Bank policies, procedures, and regulations in accordance with all BSA and Compliance requirements.

Specific Requirements:

• Excellent sales, interpersonal, communication and supervisory skills.
• Superior customer service skills.
• Prior commercial lending experience required.
• Excellent attention to detail, ability to multi-task and manage time effectively.
• Educated in financial products and services, banking regulations and laws.
• Ability to work in a fast-paced environment.
• Solid organizational skills.

Benefits:

• Competitive compensation
• Employer paid medical, vision and dental insurance
• Employer paid disability and life insurance
• 401k match
• Employee Stock Options
• Compelling incentive plans
• Employee only rates for certain loan products
• Working with an amazing team of dedicated and like minded individuals!
• Being part of an exciting venture with amazing opportunities for growth and opportunities!

Physical Demands:

• Sustained standing and sitting.
• Frequent use of PC, including typing or sustained attention to monitor.
• Occasional lifting of basic office files or equipment up to 20 lbs.

Equal Opportunity Statement:

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

E-Verify Statement:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Hi,

We "Blink Health" is looking for "Entry Level-Pharmacist" who can join us Fulltime. Interested candidates can share their resume to " ".

Position: Pharmacist (0-5 Years)

Location: On site- 5 Penn Center Blvd, Pittsburgh, PA 15205, Robinson Township

Hours: Full-time, salaried (40hrs/week), Mon-Fri, 7:30am-9pm rotating 5*8 hrs shifts and rotating Saturdays 8:30am-5pm

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

• Responsible for the supervision of pharmacy technicians in support of the pharmacy manager involved in the pharmacy workflow
• Oversee data entry by pharmacy staff from providers and receiving pharmacies and insure the quality of the pharmacy technicians work
• Ensure confidentiality of patient information and their records, and destruction of relevant documentation which contains patient information
• Assist the pharmacy manager in overseeing staff in fielding calls from major pharmacy chains and independent pharmacies across the country
• Assist the pharmacy manager staff in receiving, processing and transferring patients’ prescriptions, and own the success of the transfer end-to-end
• Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
• Work collaboratively with the St Louis Pharmacy manager, New York management team & Pharmacy Technician staff

Requirements:

• 0-3 years of relevant experience
• Graduated from an accredited College of Pharmacy
• Active Pennsylvania Pharmacy License in good standing with the Board of Pharmacy
• Ability to obtain Missouri and Idaho Pharmacy License upon hire required
• Active Pharmacy License in any or all of the the following states preferred
• AL, AR, GA, IA, ID, KS, KY, LA, MD, MI, MS, NE, OK, OR, SC, TN, TX, VA, WV
• Strong command of the English language
• Strong attention to detail with high degree of accuracy
• Strong technical aptitude and ability to learn complex new software

Head of Merchandising

Location: New York, NY

Reports to: Chief Executive Officer

Manages: 4 Direct Reports

Experience Required: Minimum 5 years

Role Overview

We are seeking an experienced and strategic Head of Merchandising to lead our merchandising function and drive the commercial success of the business. Reporting directly to the CEO, this role will be responsible for building and executing a merchandising strategy that aligns with brand vision, customer demand, and financial objectives. You will lead a high-performing team and work cross-functionally with Design, Production, Marketing, and Sales to deliver compelling assortments that fuel growth.

Key Responsibilities

• Own and execute the end-to-end merchandising strategy across all product categories
• Partner closely with the CEO to align merchandising decisions with overall business and growth strategy
• Lead, coach, and develop a team of 4 direct reports, fostering a collaborative and performance-driven culture
• Drive assortment planning, line architecture, and category strategies to maximize sell-through and profitability
• Analyze sales performance, market trends, and customer insights to inform product decisions
• Oversee seasonal buy plans, pricing strategies, and margin targets
• Collaborate with Design and Production to ensure product reflects brand positioning, quality standards, and cost targets
• Manage inventory levels to optimize stock, reduce risk, and support sales growth across 3 internal warehouses, 1 third party logistics centre, multiple wholesale accounts and global retail locations.
• Monitor competitive landscape and industry trends to keep the brand commercially relevant
• Present merchandising strategies, performance updates, and forecasts to senior leadership

Qualifications & Experience

• Minimum of 5 years’ experience in merchandising within the fashion or apparel industry
• Proven experience in a senior merchandising role with people management responsibility
• Strong commercial and analytical skills with the ability to translate data into action
• Deep understanding of the fashion market, consumer behavior, and trend cycles
• Experience working closely with executive leadership, ideally reporting into a CEO or equivalent
• Excellent leadership, communication, and cross-functional collaboration skills
• Strategic mindset with a hands-on, results-oriented approach

What We’re Looking For

• A confident leader who can balance creativity with commercial rigor
• Someone comfortable owning decisions and influencing at the highest level
• A team builder who can develop talent and scale a merchandising function
• Passion for fashion and an instinct for what will resonate with the customer

Salary: 190,000+

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Location: On site- 5 Penn Center Blvd, Pittsburgh, PA 15205, Robinson Township

Hours: Full-time, salaried (40hrs/week), Mon-Fri, 7 am- 9 pm EST rotating 5/8 hrs shifts and rotating Saturdays 8:30 am- 5 pm EST

Responsibilities:

• Responsible for the supervision of pharmacy technicians in support of the pharmacy manager involved in the pharmacy workflow
• Oversee data entry by pharmacy staff from providers and receiving pharmacies and insure the quality of the pharmacy technicians work
• Ensure confidentiality of patient information and their records, and destruction of relevant documentation which contains patient information
• Assist the pharmacy manager in overseeing staff in fielding calls from major pharmacy chains and independent pharmacies across the country
• Assist the pharmacy manager staff in receiving, processing and transferring patients’ prescriptions, and own the success of the transfer end-to-end
• Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
• Work collaboratively with the St Louis Pharmacy manager, New York management team & Pharmacy Technician staff

Requirements:

• 0-3 years of relevant experience
• Graduated from an accredited College of Pharmacy
• Active Pennsylvania Pharmacy License in good standing with the Board of Pharmacy
• Licensure in other jurisdictions may be required to meet business needs as well as mandatory MO and ID licensure be obtained
• Active Pharmacy License in any or all of the the following states preferred
• AL, AR, GA, IA, KS, KY, LA, MD, MI, MS, NE, OK, OR, SC, TN, TX, VA, WV
• Strong command of the English language
• Strong attention to detail with high degree of accuracy
• Strong technical aptitude and ability to learn complex new software

Our Financial Services client is seeking a Lead Product Manager to join their team for the next 6 months, 40 hours/week. This role is hybrid onsite 3 days a week in New York, NY.

Role Summary
The Lead Product Manager for the Enterprise Communications Platform is responsible for owning, evolving, and scaling the systems that power millions of customer touchpoints across email, SMS, and push notifications. This role drives the multi-year platform strategy, roadmap, and governance framework that enables Marketing and cross-functional teams to deliver personalized, compliant, and coordinated customer journeys. This is a platform-focused product leadership role centered on technical depth, customer-centric thinking, and strong cross-functional execution.
 

Top Must Have Skills

7+ years of product management experience within MarTech, digital platforms, or customer experience technology
Hands-on experience with Adobe Campaign, Adobe Journey Optimizer, or similar enterprise communication platforms
Proven ownership of digital platforms or enterprise capabilities serving multiple stakeholders
Strong understanding of data-driven communications, event triggers, and personalization frameworks
Experience operating within regulated environments (Financial Services preferred), including TCPA, CAN-SPAM, and CCPA/GDPR
Demonstrated success building A/B testing and multivariate testing capabilities into communication flows
Ability to translate complex technical concepts for non-technical audiences and vice versa

Additional Qualifications

Experience driving platform strategy, roadmap development, and backlog management
Strong partnership skills with Engineering, Marketing, Data, Operations, Compliance, and Legal teams
Ability to balance platform stability, technical debt, and high-impact capability delivery
Experience defining technical requirements, data models, and acceptance criteria
Strong communication, documentation, and stakeholder management skills
Ability to lead initiatives independently from concept through delivery
A mindset for building reusable, scalable solutions that reduce operational friction

Responsibilities
Platform Strategy and Roadmap

Own the multi-year roadmap and enhancement backlog for Adobe Campaign and Adobe Journey Optimizer
Advance the organization from transactional messaging to integrated, multi-channel journeys
Prioritize scalable enhancements that support multiple lines of business
Balance long-term platform health, stability, and technical debt with high-impact capability delivery

Data and Architecture

Partner with Data Engineering to define event triggers, data structures, and personalization models
Translate business needs into technical requirements and clear acceptance criteria
Ensure the platform can support increasingly dynamic, real-time, and responsive communications

Governance and Standards

Establish standards for reusable templates, fatigue rules, and cross-channel frequency management
Define and govern data elements, event triggers, and communication logic
Collaborate with Compliance and Legal to ensure regulatory and privacy alignment

Execution and Adoption

Lead quarterly planning and backlog refinement across cross-functional teams
Monitor platform performance and identify optimization opportunities
Champion adoption of Adobe Campaign and Adobe Journey Optimizer across the organization
Develop and deliver training, documentation, and best practices
Serve as the primary point of contact for Adobe partnership discussions, including new product releases

How You Will Stand Out

You are a Translator: Able to clearly communicate Adobe workflow logic to business partners and articulate business goals to technical teams
You are a Builder: You create roadmaps rooted in customer pain points and data insights, not just by inheriting existing plans
You Value Simplicity: You prioritize durable, reusable capabilities that empower Marketing Operations and reduce bottlenecks

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

• Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
• Provide patient care to accurately support pharma programs and triage to appropriate teams when required
• Strive to meet and exceed structured performance targets.
• Document all call information and data discovery according to operating procedures
• Utilize Knowledge Base materials as a foundation for resolving inquiries
• Maintain confidentiality of patient and proprietary information
• Develop a working knowledge of company related security and privacy practices.
• Participate in continued education on product changes, new features and product launches
• Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes

Location/Hours

Full time

• 40 hrs/week, available shifts: 11am-7 pm, 9/9:30am -5/5:30pm and 9am-7pm (4 x 10 hrs)
• Every 3rd Saturdays rotation, 8am- 4pm CST
• Onsite: 400 South Woods mills Rd, Suite 100, Chesterfield, MO 63017
• Scheduling flexibility, as your schedule may change over time according to business needs

Benefits

• Medical, dental, and vision insurance plans that fit your needs
• 401(k) retirement plan
• Paid time off, sick time & holidays
• Pre-tax transit benefits and free onsite parking

Requirements:

• High school diploma or GED required, Bachelor’s degree strongly preferred
• Customer service or inbound call center experience required
• Healthcare, pharmacy or other relevant industry experience strongly preferred
• Strong verbal and written communication skills
• Sound technical skills, analytical ability, good judgment, and strong operational focus
• A passion for providing top-notch patient care
• Ability to work with peers in a team effort and cross-functionally
• Strong technical aptitude and ability to learn complex new software