Bside Lounge Jobs in Usa

• Ensure that all guests are served in a timely and professional manner
• Ensure tables are set, condiments are stocked and menus are clean and updated
• Stack and polish glassware and silver
• Use sales techniques to suggest additional items and enhance the guest experience
• Provide alcoholic beverage service to guests as well as non-alcoholic and hot beverages
• Operate POS system and handle cash/credit transactions
• Expedite food from kitchen to guest while maintaining cleanliness of serving equipment
• Maintain positive communication with service and kitchen staff; Make manager aware of guest’s comments and complaints
• Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming
• Other duties as assigned
  
  

• High School diploma or GED preferred
• One year prior guest service experience is preferred
• TIPS Certification preferred
  
  

• Strong knowledge of food and beverage menus, including ingredients and preparation methods
• Proficient knowledge in computer programs such as Microsoft Office or POS systems preferred
• Excellent customer service skills with a friendly and professional demeanor
• Ability to take accurate orders and communicate them effectively to the kitchen
• Strong multitasking skills to handle multiple tables and guest requests efficiently
• Knowledge of proper food handling, sanitation, and safety regulations
• Ability to recommend menu items and upsell food and beverage options
• Proficiency in using point-of-sale (POS) systems for order entry and payment processing
• Strong communication and active listening skills for guest interactions
• Ability to work in a fast-paced environment while maintaining attention to detail
• Effective problem-solving skills to handle guest concerns and special requests
• Basic math skills for processing payments and handling gratuities accurately
• Physical stamina to stand, walk, and carry trays for extended periods
• Ability to work collaboratively as part of a team to ensure smooth service flow
• Flexibility to work varied shifts, including nights, weekends, and holidays
• Ability to communicate and follow oral or written directions in English
  
  

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
  
  

• Paid Time Off Programs
• Employee Ski Pass
• Other company perks
  
  

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• Time off and much more!

The SEM Manager is responsible for executing the digital marketing strategy across Tao Group Hospitality venues, with a primary focus on search engine marketing (SEM) and paid search campaigns. This role drives revenue, ticket sales, VIP table bookings, and brand visibility through Google Ads management, paid search strategy, performance marketing, paid social media, and online platform optimization.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Provide a friendly, personal demeanor with a willingness to interact
• Provide professional and friendly guest services
• Commit to company values and demonstrate dedication to providing excellent guest service for our guests and internal team
• Ability to build data-driven paid search strategies while confidently overseeing daily execution across all digital channels
• Ensure every campaign is delivered on time, creatively compelling, and aligned with measurable revenue growth
• Assist and/ or complete additional tasks as assigned
• Advanced SEM campaign management and optimization
• Strong problem-solving and analytical capabilities with data-driven decision-making
• Proficiency in bid management, budget allocation, and performance forecasting
• Ability to communicate effectively in English, both verbally and in writing, with staff, clients, and the public
• High level of confidentiality and integrity
• Proficient in writing reports, business correspondence, and procedure documentation
• Positive attitude with ability to stay organized and handle multiple campaigns simultaneously
• Ability to maintain composure in fast-paced, high-pressure environments and meet tight deadlines
• Collaborative team player with strong follow-through

EDUCATION/WORKING KNOWLEDGE:

• Bachelor’s degree in marketing, Communications, or related field preferred
• 3–5+ years of digital marketing experience with a strong emphasis on SEM and paid search, preferably within hospitality, nightlife, entertainment, or ticketed events
• Expert-level proficiency in Google Ads (Search, Display, Performance Max) with proven track record of optimizing campaigns for conversions and ROAS
• Deep understanding of keyword research, bid management, ad copy optimization, and Quality Score improvement
• Experience with Google Ads scripts, automated bidding strategies, and advanced audience targeting
• Demonstrated success managing substantial paid search budgets with measurable performance outcomes
• Strong analytical skills with proficiency in Google Analytics (GA4), Google Tag Manager, and conversion tracking implementation
• Experience with Meta Business Manager and paid social campaigns
• Knowledge of email marketing platforms, CMS systems, local search marketing, and SEO best practices
• Experience with A/B testing, landing page optimization, and conversion rate optimization
• Proven ability to analyze search query reports, attribution models, and multi-channel performance data
• Strong analytical, organizational, and communication skills
• Ability to obtain required state work cards
• Valid driver's license
• Maintain a professional and well-groomed appearance adhering to company standards
• Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred
• 21+ years of age

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 25 lbs.
• Small to Medium office environment
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-25% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Company Description

Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele.

Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.

Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!

Sofitel Philadelphia at Rittenhouse Square is seeking an experienced and strategic Director of Finance to join our Executive Committee.

This role serves as the senior financial leader for the property, responsible for safeguarding the financial integrity of the hotel while driving profitability, operational efficiency, and long-term asset value.

Reporting directly to the General Manager, the Director of Finance partners closely with ownership, asset management, and corporate leadership while providing financial guidance across all departments.

This role combines strategic financial leadership with hands-on operational oversight, ensuring accurate reporting, strong internal controls, and the successful execution of the hotel’s financial strategy.

Key Responsibilities

Strategic Financial Leadership

• Serve as a key member of the Executive Leadership Team, providing financial insight to support strategic and operational decisions
• Partner with the General Manager and department leaders to drive profitability, operational efficiency, and revenue growth
• Provide financial analysis and recommendations to support key business initiatives and investment decisions
• Maintain strong relationships with ownership, asset managers, auditors, and corporate finance teams

Financial Planning, Budgeting & Forecasting

• Lead the preparation and execution of the annual operating budget, capital expenditure planning, and long-term financial strategy
• Oversee monthly forecasting and financial outlooks, ensuring projections reflect business trends, market conditions, and operational performance
• Conduct detailed variance analysis between actual results, forecast, and budget
• Collaborate closely with Revenue Management and Sales leadership to ensure accurate business forecasting
• Present financial results, forecasts, and strategic recommendations to ownership and corporate leadership

Financial Operations & Reporting

• Oversee all accounting functions including:
  • General ledger
  • Accounts payable
  • Accounts receivable
  • Income audit
  • Payroll processing
• Ensure accurate and timely monthly financial reporting in compliance with Accor standards and GAAP
• Manage the monthly closing process and preparation of financial statements
• Prepare and review owner reporting packages and financial performance analysis

Balance Sheet & Internal Controls

• Ensure the integrity and reconciliation of the hotel’s balance sheet
• Oversee bank reconciliations and treasury management
• Monitor and manage accounts receivable aging and credit policies
• Implement and maintain strong internal controls and financial procedures
• Ensure full compliance with corporate policies, tax regulations, and internal/external audit requirements

Audit, Compliance & Internal Controls

• Ensure full compliance with Accor corporate financial policies, internal audit requirements, and regulatory standards
• Lead and coordinate internal audits, external audits, and ownership financial reviews
• Maintain strong internal control systems and financial governance procedures
• Ensure all financial processes comply with GAAP standards, tax regulations, and corporate reporting guidelines
• Work closely with department leaders to ensure operational compliance with financial policies and procedures
• Proactively identify and mitigate financial and operational risks through effective audit preparation and follow-up actions

Cash Flow & Asset Management

• Optimize cash flow management and banking relationships
• Oversee working capital and cash forecasting
• Support capital investment planning and ROI analysis
• Collaborate with ownership and asset management to protect and enhance the hotel’s long-term asset value

Systems & Technology

• Utilize financial and operational systems to support data-driven decision making
• Experience with SUN Systems, Opera PMS, and BirchStreet procurement systems is highly desirable

Team Leadership & Development

• Lead and mentor the Accounting and Finance team, fostering a culture of accountability, collaboration, and continuous improvement
• Provide leadership and oversight for team members responsible for:
  • Balance sheet reconciliations
  • Bank reconciliations
  • Payroll processing
  • Accounts receivable management
  • Month-end close
• Ensure strong departmental structure, training, and succession planning
  
  

• Bachelor’s degree in Finance, Accounting, or related field
• MBA, CPA, or equivalent certification preferred
• 10+ years of progressive finance experience, including 5+ years in a senior hotel finance leadership role
• Strong understanding of hotel financial operations and GAAP accounting principles
• Demonstrated experience managing hotel accounting teams and financial processes
• Proven ability to partner with executive leadership and ownership groups
• Strong analytical, financial modeling, and strategic planning skills
• Exceptional communication and leadership abilities
• Ability to operate successfully in a fast-paced luxury hospitality environment
• Experience working with SUN Systems, Opera PMS, and BirchStreet is a strong advantage

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.