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THE POSITION

The Head Start Program Director reports to the Director of Human Services, or their designee, leads a team of professionals, and is responsible for the direction, management, and implementation of the Head Start/Early Head Start Birth-to-Five program. The Head Start Program Director continuously monitors the progress on meeting child outcomes and school readiness goals with the deliberate intent of meeting or exceeding the national average for child outcomes.

The position oversees 6 direct reports, a department budget of $25 million, and staff of 100.

KEY RESPONSIBILITIES

Provide strategic and operational leadership for the division; establish priorities, goals, policies, and performance standards; and ensure compliance with federal, state, and local requirements.

• Build and sustain collaborative relationships with the Head Start Policy Council, Advisory Board, Mayor’s Office, City leadership, County, State, and Federal partners, regulatory agencies, delegate partners, and community stakeholders.
• Ensure high-quality, culturally responsive child development services aligned with Head Start Performance Standards and California early childhood education standards and Community Care licensing.
• Oversee fiscal management, including budget development, financial oversight, contract administration, invoice processing, payments and pursuit of grants and alternative funding sources.
• Review budgets, checking that expenditures align with allowable uses, and watching for early signs of risk – whether in financial reports, staffing patterns or enrollment data.
• Direct and coordinate division operations, ensuring consistency in policy implementation and effective collaboration with external agencies, consultants, and vendors.
• Recruit, supervise, and develop staff; address public inquiries and eligibility determinations; and provide technical assistance to community partners.
• Establish community engagement, education and training programs for clients, partners and members of the public. This could be townhalls or listening sessions. ideal candidate is a leader who can successfully develop and manage a diverse team. You will solve client problems while providing exceptional service and help develop new business opportunities.

KEY ATTRIBUTES

• Mission-driven, community-centered leader with a strong commitment to equity and positive outcomes for children and families.
• Deep expertise in Head Start and early childhood programs, including strong knowledge of federal performance standards, compliance, monitoring, and multiple funding streams.
• Politically astute and publicly accountable, with the ability to operate effectively in a transparent environment involving public meetings, community advocates, and multiple oversight bodies.
• Relationship builder with strong executive presence, capable of partnering effectively with the Policy Council, Advisory Board, City leadership, labor representatives, service providers, and cross-department stakeholders.
• Operationally strong with a systems mindset, able to stabilize and improve staffing structures, systems, and service delivery across multiple sites and program models.
• Talent and culture leader with a track record of hiring, retaining, developing, and coaching staff while fostering strong team dynamics and a healthy organizational culture.
• Experienced in fiscal oversight and contract management, including managing budgets, audits, procurement processes, contracts, and payment workflows.
• Effective change leader who can navigate complex organizational structures, set priorities, and execute phased improvement plans while maintaining compliance and service quality.
• Excellent communicator and presenter, able to engage effectively with individuals and communities from diverse backgrounds.
• Creative and visionary systems thinker with the ability to elevate programs and advance coordinated implementation across the City.

QUALIFICATIONS

• Education: Bachelor’s degree from an accredited college or university in public administration, business administration, human services, education, health services, sociology, psychology, or a closely related field. A Master’s degree is highly desirable.
• Leadership Experience: At least five (5) years of progressively responsible supervisory or managerial experience in human services program administration.
• Program Experience: Experience managing or working with federally funded programs (e.g., Head Start or similar grant-funded initiatives) is highly desirable.

HOW TO APPLY

To be considered, please submit your resume and cover letter outlining the background and experience that make you the ideal candidate, electronically, to by April 10, 2026.

Applicants who apply by the deadline will receive first consideration. The position remains

open until filled.

Job Description:

• We are seeking a results-driven Project Manager to lead cross-functional product development initiatives from concept through launch.
• This role is critical in managing timelines, resources, and deliverables within a structured stage-gate development process, ensuring alignment with business goals and customer expectations.
• The ideal candidate will have experience in vehicle development programs and a strong understanding of engineering, manufacturing, and regulatory requirements in the RV, automotive, or heavy truck sectors.

Responsibilities:

• Project Leadership: Lead product development projects across vehicle platforms, managing scope, schedule, budget, and risk. Facilitate cross-functional collaboration between engineering, design, manufacturing, purchasing, and quality teams. Drive execution through all phases of the stage-gate process: concept, feasibility, development, validation, launch, and post-launch review.
• Stage-Gate Process Management: Develop and maintain project plans, gate reviews, and milestone tracking. Ensure deliverables are completed on time and meet quality and cost targets at each gate. Coordinate documentation and approvals required for gate transitions.
• Communication & Reporting: Provide regular updates to leadership and stakeholders on project status, risks, and mitigation plans. Prepare executive-level presentations and reports for program reviews. Serve as the primary point of contact for internal and external stakeholders.
• Industry-Specific Execution: Manage projects involving interior, exterior, and electrical systems tailored to RVs Ensure compliance with FMVSS, RVIA, and other relevant standards. Support prototype builds, pilot production, and launch readiness activities.
• Continuous Improvement: Identify opportunities to improve project execution, resource utilization, and product quality. Contribute to the refinement of the stage-gate process and project management best practices.

Education & Experience:

• Bachelor's degree in Engineering, Business, or related field; PMP certification preferred.
• 5+ years of project management experience; automotive, heavy truck, or RV industry preferred.
• Proven experience managing projects within a stage-gate product development framework.
• Strong understanding of vehicle systems and development lifecycle.
• Excellent organizational, communication, and leadership skills.
• Proficiency in project management tools (e.g., MS Project, Smartsheet, Jira).
• Ability to manage multiple projects simultaneously in a fast-paced environment.

This full-time hourly position oversees accreditation activities, recruitment, scheduling, financial tracking, and administrative operations while serving as a primary resource for residents/fellows and faculty. This role requires strong organizational and communication skills, along with comprehensive knowledge of ACGME requirements, policies, and procedures.

• Hours: M-F Day hours
• Pay: Hourly
• Location: 7500 Mercy Rd.

Key Responsibilities

• Accreditation & Compliance:Manage ACGME accreditation activities, including site visits, self-studies, Annual Program Evaluation, Annual Program Review, and Milestone reporting. Support Program Evaluation and Clinical Competency Committees; maintain documentation, minutes, and action items.
• Recruitment & Onboarding: Coordinate all recruitment activities through ERAS, NRMP, and SOAP. Organize interview days, applicant communications, rank meetings, and onboarding of residents/fellows
• Scheduling & Data Management: Maintain resident/fellow schedules and call assignments in the residency management system. Monitor work-hour compliance and manage all trainee leave (vacation, sick, parental, FMLA, conference).
• Program Operations & Communication: Serve as liaison between the Program Director, residents/fellows, GME Office, and internal/external stakeholders. Manage program communications, website updates, meeting coordination, and visiting trainee arrangements.
• Curriculum & Educational Support: Support curriculum development with the Program Education Committee. Create and track evaluations, conference attendance, and educational activities.
• Finance & Budget Oversight: Track program budgets, expenditures, and resident/fellow professional development funds. Coordinate travel arrangements and reimbursement reporting.
• Policies, HR & Trainee Support: Interpret and distribute policies and procedures. Track licensure, credentialing, visas, mandatory training, and leaves of absence. Provide guidance and administrative support to residents/fellows.
• Wellness & Events: Coordinate educational, wellness, and social events for residents/fellows. Support in-training examinations as applicable.

Qualifications:

• Associate degree or equivalent experience.
• Experience of office administrative experience, preferably in a healthcare and/or education setting. Experience in general medical education is helpful.
• Demonstrated strong communication and organizational skills.
• Ability to manage multitasking and high-level complex scheduling, action lists and timelines with high-level accuracy.
• Must be skilled in Microsoft Office.

Licenses/Certifications:

TAGME certification preferred or the ability to obtain within the first 3 years of employment.

Position Summary

The program manager is responsible for the execution of one or more simultaneous products according to their Product Life Cycle. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance. Expands the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Directs the work of employees assigned to the program from technical, manufacturing and administrative areas. Responsible for the daily execution of projects in accordance with contract requirements and company policies, procedures and guidelines. Works closely with the business development team to enhance the business portfolio of the organization. Leads monthly program reviews

Additional Duties and Responsibilities

• 
  
• Support and communicate the mission, values and culture of the Company.
  
• Travels to customers and potential customers' facilities providing them with information and support as required to secure business
  
• Ensure that the right product is developed to meet or exceed company's quality standard and is delivered at the right time.
  
• Lead program teams and facilitate the communication and interaction among the functional representatives.
  
• Develop and implement recovery plans for off-schedule and unanticipated eventualities.
  
• Coordinate with customers, through marketing and sales, to provide necessary program status and obtain customer feedback.
  
• Assist in the preparation of written quotes, RFP's, RFI's and RFQ responses and sales proposals & negotiations
  
• Handle all customer calls on timely basis
  
• Ensure new product information is communicated to appropriate personnel as required
  

Minimum Requirements and Experience

• 
  
• Bachelor's degree in a technical, business or financial discipline.
  
• Five + years program management experience.
  
• Travel is primarily locally during the business day, although some out of the area travel and overnight may be expected.
  

Additional Desirable Qualifications Skills and Knowledge

• 
  
• Aerospace Industry experience is a must
  
• Defense/military industry experience
  
• Highest degree of integrity and compliance in all activities
  
• Excellent verbal and writing skills and ability to present sales proposals in person, via phone, via the web to all levels of customers/prospects
  
• Proven success in prospecting, hunting and farming new customers
  
• Demonstrated use of fair negotiating tactics & methods to build long term customer partnership
  
• General knowledge of accounting, manufacturing procedures, supply chain capabilities, data processing, quality control procedures and engineering
  
• Understanding of pricing concepts as it relates to sales of products
  
• Proficient in Microsoft suite of Word, Power Point & Excel
  
• Ability to draft moderate to complex, contractual instruments
  
• Excellent knowledge of legal principles to enable identification of risk in business agreements, and negotiation of the same. FMS and international contracting experience a strong plus. Knowledge of U.S. export laws (ITAR/EAR) required. Ability to travel overseas if/as required.
  

Physical Requirements (Lifting, Walking, Bending, Stooping kneeling etc)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit, walk, talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Integral Aerospace, Inc. is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, sex, sexual orientation, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening and applicants must meet INTEGRAL AEROSPACE security standards as imposed by DoD, including the issuance of any necessary security clearance by the U.S. Government within a reasonable time after commencement of employment. The Company will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Integral Aerospace, Inc. is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, sex, sexual orientation, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: e-verify/employees

Qualifications:

• 
  
• Minimum 5 years production planning experience in aerospace or similar manufacturing industry
  
• A proactive team player with a background in production planning/scheduling and inventory control
  
• Knowledge and experience of MRP/ERP and SCM in a data-driven environment
  
• Proficient in MRP (Jobboss preferred but not required)
  
• Must possess excellent reasoning and communication skills, high level of energy, creating thinking and problem solving abilities
  
• Proficient in MS Office (Outlook, Excel, Word)
  
• APICS certification (CPIM or CFPIM) a plus.
  

This position is currently accepting applications.

Apply Now

Position Details

• Location: Bergan Mercy on 72nd and Mercy Rd.
• Hours: Monday through Friday day hours
• Pay: Hourly

The program manager must possess skills in leadership, communication, and program management. Develop unique knowledge of the program requirements, policies, and procedures. Assist in accreditation efforts, educational programming, and support of residents/fellows. Responsible for recruiting and on-boarding trainees, developing projects, managing program financials, maintaining databases, communicating with faculty and trainees and managing internal and external program relations. Is also responsible for assisting with: Annual Program Evaluations, Program Evaluation and Clinical Competency Committee, ACGME site visits, Annual Program Review, ACGME Milestone reporting and Self Studies.

• Program Accreditation: Tracks and gathers data; Inputs answers into surveys/reports; Handles arrangements for site visits/self-study and special reviews; Maintains Program Evaluation Committee (PEC) minutes and action Items.
• Recruitment: Maintains ERAS; Registers for NRMP and SOAP; Confirms NRMP quotas; Distributes applications for review; Organizes and leads recruitment days; Coordinates all arrangements; Communicates with applicants; Schedules applicants and interviewers; Arranges itineraries and schedules for candidates; Schedules Rank Meeting.
• Resident/Fellow Scheduling: Inputs schedules into Residency Management System; Monitors schedules for accuracy; In conjunction with chief residents and/or program leadership, creates and enters call schedule into appropriate platform; Manages all scheduled leave for resident, including vacations, sick, parental, FMLA, and conferences and coordinates all leave with affiliated sites; Runs work hour compliance and submission reports.
• Department Liaison for GME: Liaison between Program Director and residents/fellows; Communicates with GME Office on programmatic and resident/fellow issues; Submits requested documentation; Assists residents/fellows with program questions using outstanding customer service; May attend national or regional GME meetings.
• Curriculum Development: Work directly with the Program Education Committee (PEC) in creating the core and transition curriculum series, workshops, and bootcamps; Creates evaluations in Residency Management Suite; Distributes evaluations and tracks completion; Tracks and reports conference attendance to the Clinical Competency Committee (CCC); Sets up for conferences (speakers, presentation files, zoom, etc.); Gathers and distributes orientation materials.
• Program Communications/Meeting Management: Acts as liaison between the training program and GME Office; May email or mail communications for the Program Director; Acts as initial contact for other programs (internal and external stakeholders); Acts as contact for visiting residents/fellows from other institutions and communicates for Program Director to arrange to bring the visiting resident/fellow to CU; Updates websites; Schedules administrative meetings; Prepares agenda and materials; Takes minutes and distributes appropriately.
• Finance: Reviews program budget for accuracy; Tracks resident/fellow professional development account; Tracks program spending for accuracy and to ensure budget compliance; Works with ADGME to prepare mid-year projections; Makes resident/fellow travel arrangements; Prepares resident/fellow reimbursement reports.
• Policies & Procedures: Distributes policies/procedures; Understands policies/procedures and is able to interpret accurately for residents/fellows.
• HR: Tracks leaves of absences; Submits ACGME temporary increase; Collects credentialing documentation; Analyzes letters of recommendation for appropriateness; Monitors licensure, life support training, and mandatories; Approves and tracks time off (vacations, conference time, sick days, etc.); Writes required documentation for J-1 visa submissions; Advises on effects of LOA to the individual resident's/fellow's training program; Provides guidance and assists residents/fellows with administrative matters.
• Education, Wellness, and Social Events for Residents/Fellows: Organizes events; Coordinates all arrangements; Assists with oversight of events; Selects and purchases swag; Understands University hosting policies/procedures; Manages address list; If applicable, proctors annual in-training examination.

Qualifications:

• Associate degree or equivalent experience required. Experience in medical education, leadership, or HR is an asset.
• Office administration experience required, healthcare or education experience preferred.
• Must be highly organized and able to manage complex schedules and multiple priorities.
• Proficient in Microsoft Office.
• TAGME certification preferred or willingness to obtain within three years.

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

The Enterprise Project Management Office (EPMO) Program/Project Manager for New Product Development (NPD) provides strategic leadership and hands-on orchestration of complex, cross-functional, system-level engineering programs that span hardware, controls, software and manufacturing domains from concept through commercialization. This leader builds and manages integrated program plans across all functions to deliver innovative solutions that meet the highest safety, quality, cost, customer value and overall business impact. The Program/Project Manager fosters collaboration, innovation and learning across functions and drives execution through schedule integrity (capacity planning, critical path), proactively identifies and mitigates risks, ensures manufacturing and supplier readiness, and facilitates governance using Rite-Hite's New Product Development process and the appropriate Waterfall/Agile/Hybrid methods. Additionally, the Program/Project Manager will help evolve and shape Rite-Hite's NPD process to scale appropriately for the various types of NPD projects and business needs while driving consistent adoption through the NPD stakeholder community. The Program/Project Manager integrates systems thinking, data-driven decision-making, and an iterative approach to accelerate value delivery and build a culture of transparency and continuous improvement.

KEY OUTCOMES

• On-time to launch: 90% of NPD stage gate milestones met; 85% of programs launch on or before target dates.
• Quality at launch and customer value: First-pass build yield and early field performance meet or exceed targets; post-launch defect rate/warranty within target thresholds while delivering tangible customer and market value.
• Business case realization: Internal program cost + orders, sales and margin aligned with business case; variance drivers identified with corrective actions.
• Readiness: Manufacturing, supplier, service and go-to-market readiness complete per integrated system-level program plan; no critical "late surprises."

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Strategic Leadership:

Partner with the business unit leadership team to execute prioritized complex, multi-disciplinary New Product Development programs to deliver target safety, quality, cost, customer value and overall business impact.

• Ensure alignment on requirements (VOC), product/feature scope and acceptance criteria.
• Apply systems engineering management principles to ensure integration across mechanical, controls, electrical, and software disciplines.
• Facilitate business and technical trade-offs to protect customer value; escalate issues with data, options and recommendations.
• Act as a connector between strategy and execution, aligning engineering, product, and business roadmaps.
• Provide thought leadership on program management best practices and emerging trends and supporting technologies in the field.
• Support business unit annual capacity planning to help determine next fiscal year roadmaps and strategic plans.
  

Program and Project Management:

Aligned with the business unit strategy and roadmap, build and maintain integrated program plans across Product Management, Engineering, Marketing, Quality, Distribution, Manufacturing, Supply Chain, Applications, Service, IT, HR, Legal/IP and Finance.

• Own the integrated program plan with explicit dependencies, resource loading and a continuously maintained critical path.
• Establish and manage scope/schedule/cost baselines with formal change control.
• Maintain a living schedule risk analysis with scenario planning; create what-if plans and recovery paths.
  

Governance and Standardization:

Adhere to enterprise-wide project management methodologies, frameworks and processes. Ensure consistent application of governance policies, risk management, and quality assurance across all projects and programs.

• Operate within Rite-Hite's New Product Development process; scale the process as appropriate for the scope of each program; prepare and run program reviews (core team, stakeholder updates, stage gates with clear entry/exit criteria), documented decisions and follow-ups.
• Champion and continuously improve Rite-Hite's New Product Development stage gate process across all functions with ongoing training, standard tools/templates, and best practice sharing.
• Blend Waterfall/Agile/Hybrid appropriately across hardware and embedded/software components; ensure traceability from requirements to test/validation.
• Identify and eliminate systemic bottlenecks that limit innovation or cross-functional efficiency.
  

Resource Management:

Lead resource planning and allocation across projects and programs to ensure optimal utilization. Identify and resolve labor, asset, plant, vendor, etc. conflicts and ensure adequate staffing for high-priority projects. Proactively surface cross-program dependencies and resolve conflicts.

Performance Monitoring and Reporting:

Link to established business unit KPIs (e.g., on-time stage gates) and establish program-specific leading indicator KPIs (e.g., critical path health) to monitor program health. Track program budgets, capital/tooling and unit economics; partner with product management and finance on business case gating and post-launch performance. Use data-driven insights to inform decisions and identify opportunities for continuous improvement.

SUPERVISORY RESPONSIBILITIES

Leads without direct authority; fosters a culture of accountability, transparency and continuous improvement.

EDUCATION and/or EXPERIENCE REQUIREMENTS

• Bachelor's degree in Business Administration, Project Management, Information Technology, Engineering, or related field from an accredited 4-year university.
• 5-10 years' experience leading complex new product development and system-level programs for industrial/electro-mechanical products or integrated controls-software offerings from concept through launch, with expertise in critical path, dependency mapping and integrated cross-functional planning.
• 3-5 years' experience in a senior role within an EPMO or similar role with oversight of strategic direction or project management across an organization.
• Demonstrated success in managing cross-functional hardware, software and service programs with manufacturing and supply chain integration in a matrix-based organization.
• Experience operating within a stage-gate or milestone NPD process; familiarity with DFM, FMEA, V&V, pilot builds and commercialization.
• Proven track record delivering on schedule and business case with rigorous risk management and change control.
• Exceptional communication, facilitation and stakeholder alignment skills.
• Strong experience in managing relationships, facilitating discussions and resolving conflicts with senior leadership, business leaders and other key stakeholders, with the ability to influence decision-making and drive alignment across an organization.
• Project Management Professional (PMP) certification.
• Experience in manufacturing and sales/industrial equipment industries.
• Experience with loading dock equipment, industrial doors, safety barriers, industrial fans and other material-handling/in-plant safety equipment.
• Experience with Jama, Jira and Confluence management tools.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

The Program Manager must possess skills in leadership and personnel management. GME Program Managers are expected to develop unique knowledge of the ACGME Core and Program Requirements, policies, and procedures. The program managers assist in accreditation efforts, educational programming, and support of residents/fellows. Responsible for recruiting and on-boarding trainees, developing projects, managing program financials, maintaining databases, communicating with faculty and trainees and managing internal and external program relations. Is also responsible for assisting with: Annual Program Evaluations, Program Evaluation and Clinical Competency Committee, ACGME site visits, Annual Program Review, ACGME Milestone reporting and Self Studies.

• Program Accreditation: Tracks and gathers data; Inputs answers into surveys/reports; Handles arrangements for site visits/self-study and special reviews; Maintains Program Evaluation Committee (PEC) minutes and action Items.
• Recruitment: Maintains ERAS; Registers for NRMP and SOAP; Confirms NRMP quotas; Distributes applications for review; Organizes and leads recruitment days; Coordinates all arrangements; Communicates with applicants; Schedules applicants and interviewers; Arranges itineraries and schedules for candidates; Schedules Rank Meeting.
• Resident/Fellow Scheduling: Inputs schedules into Residency Management System; Monitors schedules for accuracy; In conjunction with chief residents and/or program leadership, creates and enters call schedule into appropriate platform; Manages all scheduled leave for resident, including vacations, sick, parental, FMLA, and conferences and coordinates all leave with affiliated sites; Runs work hour compliance and submission reports.
• Department Liaison for GME: Liaison between Program Director and residents/fellows; Communicates with GME Office on programmatic and resident/fellow issues; Submits requested documentation; Assists residents/fellows with program questions using outstanding customer service; May attend national or regional GME meetings.
• Curriculum Development: Work directly with the Program Education Committee (PEC) in creating the core and transition curriculum series, workshops, and bootcamps; Creates evaluations in Residency Management Suite; Distributes evaluations and tracks completion; Tracks and reports conference attendance to the Clinical Competency Committee (CCC); Sets up for conferences (speakers, presentation files, zoom, etc.); Gathers and distributes orientation materials.
• Program Communications/Meeting Management: Acts as liaison between the training program and GME Office; May email or mail communications for the Program Director; Acts as initial contact for other programs (internal and external stakeholders); Acts as contact for visiting residents/fellows from other institutions and communicates for Program Director to arrange to bring the visiting resident/fellow to CU; Updates websites; Schedules administrative meetings; Prepares agenda and materials; Takes minutes and distributes appropriately.
• Finance: Reviews program budget for accuracy; Tracks resident/fellow professional development account; Tracks program spending for accuracy and to ensure budget compliance; Works with ADGME to prepare mid-year projections; Makes resident/fellow travel arrangements; Prepares resident/fellow reimbursement reports.
• Policies & Procedures: Distributes policies/procedures; Understands policies/procedures and is able to interpret accurately for residents/fellows.
• HR: Tracks leaves of absences; Submits ACGME temporary increase; Collects credentialing documentation; Analyzes letters of recommendation for appropriateness; Monitors licensure, life support training, and mandatories; Approves and tracks time off (vacations, conference time, sick days, etc.); Writes required documentation for J-1 visa submissions; Advises on effects of LOA to the individual resident's/fellow's training program; Provides guidance and assists residents/fellows with administrative matters.
• Education, Wellness, and Social Events for Residents/Fellows: Organizes events; Coordinates all arrangements; Assists with oversight of events; Selects and purchases swag; Understands University hosting policies/procedures; Manages address list; If applicable, proctors annual in-training examination.

Qualifications:

• Associate degree or equivalent experience.
• Experience of office administrative experience, preferably in a healthcare and/or education setting.
• Experience in general medical education &/or leadership management, human resource experience preferred.
• Equivalent combination of education and/or work experience considered.

Knowledge, Skills, and Abilities:

• Demonstrated strong organizational skills with attention to detail.
• Ability to manage multitasking and high-level complex scheduling, action lists and timelines with high-level accuracy.
• Exhibit strong customer service skills when working with internal and external customers.
• Demonstrated ability to develop strong collaborative relationships.
• Demonstrated written and verbal communication skills.
• Strong administrative management skills and proficient with Microsoft Office.

Licenses/Certifications:

TAGME certification preferred or the ability to obtain within the first 3 years of employment.

The Program Manager is responsible for overseeing and coordinating complex, cross-functional programs and initiatives that drive organizational success. This role ensures timely execution of key objectives, fosters collaboration across departments and external partners, and leads continuous process improvements to enhance efficiency and outcomes. The ideal candidate thrives in a dynamic environment, demonstrates strong leadership and communication skills, and is committed to delivering results that align with strategic goals.

Responsibilities

• Timeliness and accuracy of execution on key objectives
• Maintaining smooth flow of critical workstreams and project deliverables
• Cross-departmental collaboration and program development
• Process improvement in collaboration with key internal and external stakeholders
• Coordinate initiatives across multiple functional areas, working closely with internal teams and external partners
• Manage recurring program reviews and update processes to ensure alignment with organizational goals
• Develop communication materials and facilitate commitment or engagement processes with stakeholders
• Own and manage the planning and execution of projects and smaller scale events from initiation to close
• Partner with internal leaders and external partners to plan and implement larger organizational events or engagements
• Participate in planning committees and lead execution of sponsorship, partnership, or engagement opportunities
• Collaborate with stakeholders to ensure seamless execution and delivery of program-related activities
• Analyze, redesign, and implement process improvements that increase efficiency, productivity, and reduce costs
• Lead process enhancement initiatives involving internal teams and external partners
• Manage other program processes as assigned to optimize workflows and outcomes
• Oversee and manage special projects aligned with company strategic objectives
• Track progress and provide regular updates to senior leadership
• Contribute to high-level planning and provide input on strategic initiatives
• Perform general administrative duties such as calendar management, meeting coordination, documentation, presentations, and travel arrangements
• Handle complex assignments independently with a high degree of initiative and problem-solving capability

Qualifications

• Bachelor's degree or equivalent relevant experience preferred
• 5+ years of experience in program or project management roles
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) at intermediate to advanced levels
• Highly motivated to contribute effectively within a high-performance team environment
• Strong organizational skills with the ability to manage multiple concurrent and competing priorities
• Excellent interpersonal and relationship-building skills with diverse internal and external stakeholders
• Detail-oriented with strong follow-up and accountability
• Experience in process development and continuous improvement
• Proven track record in managing projects or events
• Experience engaging with multiple external and internal stakeholders

Leadership

• Embodies the following values: serve, perform, influence, respect, innovate, team.
• Effectively communicates by motivating and inspiring others through clear and proactive communication.
• Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
• Makes balanced decisions and thinks strategically by being a forward thinker.
• Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment

• This role is primarily office-based with a typical work environment involving standard office conditions.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

SUMMARY:

Under the supervision and in support of the Midwifery Coordinator, the Women’s Health Program Manager supports and enhances the activities of the practice by providing administrative support and coordinating daily operations. This position also oversees the Family Planning program and ensures that program requirements are being met.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·        This is an on-site, in-person position.

·        Embraces and assures that department goals are aligned with Alivio Medical Center’s mission, goals and objectives. 

·        Review pregnancy test counseling, ensuring that it is in compliance with Family Planning guidelines to be neutral, factual, and non-directive.

·        Coordinates the quarterly family planning chart review/audit.

·        Directly supervises program staff.

·        Reviews and approves department timesheets and time-off requests.

·        Participates in recruitment and onboarding of new department staff, and coordinates student rotations.

·        Creates monthly OB/CNM clinic schedules.

·        Reviews and maintains up to date patient education materials in all clinical pods.

·        Collaborates with Midwifery Coordinator to ensure that annual performance evaluations are completed in a timely manner for the OB/Midwifery department.

·        Works in collaboration with Finance Department to complete and submit Family Planning Annual Report.

·        Responsible for maintaining inventory of contraceptives and processing purchase requisitions.

·        Participates in Family Planning webinars and educational/training opportunities provided by National Training Centers, as appropriate.

·        Prepares for and coordinates site visits/program reviews.

·        Coordinates the review and implementation of family planning sliding fee scale annually.

·        Develop, revise and/or update guidelines and handouts for Family Planning as needed for program compliance, and reviews them with program staff. 

·        Organize, at minimum, quarterly Family Planning staff meetings. Orient new Family Planning staff to program and duties.

·        Conduct monthly Information & Education Committee/Community Advisory Group meetings. Implement, evaluate, and participate in community outreach activities, including at least one health fair or outreach event per year to promote the Family Planning program.

·        Initiate contacts at aldermanic offices and community agencies, etc., to inform of and promote the program, and to recruit participants for I & E/CAG.

·        Works with the Development Dept to submit the Family Planning grant every year and the relevant reports. Check progress of goals in workplan at least every 6 months. Make sure time & effort is being documented and allocated correctly.

·        Utilize technology and social media platforms to provide information about the Family Planning program and about reproductive and sexual health.

·        Assists with and/or facilitates staff trainings as appropriate.

·        Attends committee meetings as appropriate for position/role and/or as directed by CMO.

·        Keeps track of prenatal patients’ enrollment into prenatal care, date, location and type of delivery. Provides reports to leadership team as requested.

·        Works closely with Case Managers to ensure the newborns are scheduled for an appointment with an Alivio provider. 

·        Reviews and analyzes birth statistics

·        Works closely with CMO on ensuring appropriate data is collected for reporting to regulatory agencies (i.e. HRSA, Joint Commission, State of IL, etc).

·        Performs other related duties as assigned.

This position requires compliance with all of Alivio’s written standards, including its Standards of Conduct, Joint Commission standards, all policies and procedures and Corporate Compliance requirements. Compliance will be considered as part of the regular performance evaluation.

SUPERVISORY RESPONSIBILITIES    

Manages and supervises staff listed below, including hiring, training, evaluating and managing performance to meet departmental efficiency and performance measures in keeping with the Union Collective Bargaining Agreement (CBA), Personnel Policies and Procedures and prevailing employment laws as appropriate

- Family Planning/Title X Program Staff

- The following positions perform work under the Family Planning/Title X program but receive direct supervision through the clinic administration structure:

-  Advanced Practice Providers

-  Physicians

KEY INTERRELATIONSHIPS

- Practice Managers

- Case Managers

- Executive Management

- Finance Department

- Development Department

- Human Resources Department

WORKING CONDITIONS

OSHA Category 3 – Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues are not a condition of employment.

QUALIFICATIONS

• Remote Status: This opportunity is not remote and requires full-time on-site attendance. 

Education:

Minimum Bachelor’s Degree in Healthcare Administration or related field

Licensure:

Current, valid driver’s license. Must have own transportation with insurance.

Experience:

Experience in grant writing and program management in a health care setting.

Special Training:

Demonstrated Competencies:

Ability to communicate fluently in English and Spanish, and to provide effective coordination of services through direct and indirect supervision of staff assigned to the Family Planning/Title X program.

COMPENSATION & BENEFITS

• Annual Salary: $75,000
• Full health benefits including: Medical, Dental, Vision, Short and Long Term Disability, Life Insurance
• 403b Retirement Plan
• Paid Time Off: Vacation, Paid Sick Leave, and Paid Leave