Boyd Gaming Jobs in Usa

The opportunity

Delaware North Sportservice is searching for seasonal Catering Supervisors to join our team at Great American Ball Park in Cincinnati, Ohio. As Catering Supervisor, you will work under the direction of the department manager to ensure effective operations of all event spaces, including training and supervision of catering team members. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$16.00 - $16.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Train and supervise catering team members
• Ensure all food preparations, presentations, and service meet company standards
• Ensure responsible alcohol service and report any violations
• Answer guest questions and resolve guest complaints
• Ensure all workstations, pantries, and storerooms remain clean and sufficiently stocked

More about you

• Minimum of six months' experience in hotel, full-service restaurant, catering facility, or club environment preferred 
• Detail-oriented with strong organizational and leadership skills
• Ability to work accurately, efficiently, and courteously in a high-pressure environment
• Ability to effectively communicate with guests, and retain and communicate menu information and service preferences
• Basic math skills to accurately account for inventory
• No college degree required

Physical requirements

• Ability to lift up to 50 pounds for set-up, service, and clean up
• Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand
• Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled dining environment
• May be required to work in confined and/or narrow spaces

Shift details

Evenings
Days
Holidays
M-F
Weekends
Events
OT as needed

Who we are

Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The Program Manager – Gaming Accessories leads the end-to-end development and execution of tabletop gaming accessories, combining product strategy, project management, and cross-functional coordination. This role serves as a key point of contact for internal and external teams, helping shape product lines that align with overall brand goals and market trends. Beyond managing timelines and deliverables, the Program Manager also builds and maintains scalable systems and workflows that support efficient processes across departments. The role also provides “dotted line” oversight for a part-time coordinator.

Essential Duties & Responsibilities

Project & Product Management

• Own and drive gaming accessory product lines from concept through delivery, including approvals, timeline management, and cross-functional coordination.
• Pitch new product concepts internally and externally, aligning with licensor/partner strategy and fan expectations.
• Set product pricing recommendations based on margin goals, production cost, and competitive research.
• Act as the central hub for product development, coordinating between sourcing, design, quality, creative services, and marketing.
• Develop and maintain scalable systems (e.g., PAR sheet, Product Data sheet, Wrike workflows, etc.) that standardize product launches and reduce friction across departments.
• Regularly evaluate and refine internal tools and workflows to improve efficiency, visibility, and accountability across projects.

Licensed Product Management

• Serve as the brand steward for assigned licensed properties, ensuring product lines reflect licensor strategy, brand standards, and fan expectations.
• Develop and present Line Plans that connect market trends, product opportunities, and licensor goals in a clear, actionable roadmap.
• Proactively identify gaps or extensions in the licensed portfolio and pitch new ideas based on fandom relevance and brand fit.Timeline Leadership & Cross-Team Coordination
• Own and maintain integrated project timelines that connect design, sourcing, approvals, and production across multiple departments.
• Drive alignment across stakeholders by leading regular project reviews, adjusting timelines based on shifting priorities or delays.
• Flag resource constraints early by monitoring task dependencies, approval bottlenecks, and workload visibility.

Data Management & Systems Development

• Lead the development and ongoing optimization of internal systems that support product setup and launch execution, including the PAR automation tools and structured Wrike project templates.
• Standardize how product data is entered, tracked, and communicated company-wide, enabling faster onboarding, clearer visibility, and more predictable handoffs across departments.

Team Support & Leadership

• Mentor and guide junior team members and colleagues, sharing expertise in new product development and project management.
• Ability to supervise in a way that maximizes efficiency, promotes positive morale and supports UltraPRO’s mission and goals.
• Demonstrate good judgment and escalate practical matters to management with an understanding of the job responsibilities and knowledge of how it impacts others and the business operations.

Additional Essential Responsibilities

• Travel as needed for Licensors and/or tradeshows
• Maintain active knowledge of licensed fandoms to ensure product relevance and appeal.
• Support Executive Leadership initiatives and support w document creation and programming.

Competencies / Personal Characteristics

• Strong written and verbal communication skills.
• Strong business relationship building skills.
• Highly organized and detail oriented.
• Ability to multi-task in a fast-paced environment.
• Excellent eye for aesthetic design and customer appeal
• Requires strong mathematical and analytical skills.

Education / Experience Requisites

• College education; business and/or financial analysis experience a plus.
• 3-5 years experience in Project Management and/or Product Development of consumer hard goods preferred.
• Knowledge of pop culture and tabletop gaming as a hobby preferred
• Background in consumer products, manufacturing and/or foreign sourcing a plus.
• Highly proficient in basic computer skills, Microsoft Office applications (Outlook, Power Point, Excel, Word), and comprehension of web functions.
• Able to travel and be available to communicate with international contacts at appropriate hours.

Note: To be considered, you must email your resume and cover letter to

Social Media Manager

Omaha Sports and Games Company · Omaha, Nebraska (On-site)

We’re looking for a creator who lives and breathes social media. You’ll lead strategy and content across Facebook, Instagram, TikTok, and YouTube — producing daily videos that drive engagement, followers, and sales. Bring your portfolio, show your results, and help scale one of the fastest-growing sports and recreation brands in the country.

About Us

Omaha Sports and Games Company operates a network of niche ecommerce brands focused on high-ticket sports and recreational equipment. Our portfolio includes , , , and more. We’re a fast-growing, results-driven company built on systems, efficiency, and a commitment to excellence.

Role Overview

We’re hiring a Social Media Manager to own strategy, content, and growth across Facebook, Instagram, TikTok, and YouTube. You’ll plan the calendar, produce content, post daily, and drive measurable reach, engagement, and revenue.

We’re looking for a hands-on creator who can script, shoot, edit, and publish — with a portfolio that proves results.

What You’ll Do

• Manage and grow Facebook, Instagram, TikTok, and YouTube channels
• Build and execute weekly and monthly content calendars
• Create daily posts and 3–7 short-form videos per week
• Film product demos, unboxings, tutorials, and behind-the-scenes content
• Write compelling captions, titles, and CTAs
• Track and report KPIs (reach, engagement, conversions)
• Collaborate with ecommerce, SEO, and paid ads teams
• Manage comments, DMs, and influencer partnerships

What You’ll Bring

• 2–4 years of social media management experience
• Proven video creation and editing ability (CapCut, Premiere, or similar)
• Strong grasp of hooks, retention, and storytelling
• Proficiency in Meta Business Suite, TikTok Creative Center, and YouTube Studio
• Excellent writing, organization, and consistency
• Portfolio with measurable results required

Nice to Have: Shopify experience, photography skills, or a sports/recreation background.

Compensation & Benefits

• Competitive pay based on experience and performance
• Profit Sharing: 20% of company profits distributed to employees upon achieving yearly goals
• Professional Development: Marketing and leadership training
• Workspace Perks: Basketball court, NFL field goal posts, golf simulator, pool and air hockey tables, giant quad-screen TV, and office slide

Application Instructions (Required)

To be considered, you must email your full application to

Include all of the following:

1. Resume
2. Cover letter
3. 1-minute video introducing yourself and explaining why you’d be a great fit
4. Portfolio or links showcasing your best social media work

Why Join Us

You’ll be part of a driven, growth-focused team where performance is recognized and rewarded. You’ll help customers make meaningful purchases, build long-term relationships, and play a key role in scaling one of the fastest-growing companies in the sports and recreation industry.

Learn more at /employees.

• • Partner with corporate and property leadership in marketing, operations, and other departments to understand business challenges and offer data-based solutions.
  • Develop and present comprehensive analyses, including insights and recommendations, to various levels of the organization, including senior leadership and marketing leadership.
  • Lead test and learn experimentation efforts including experiment prioritization, test design, and providing key learnings with recommendations.
  • Support direct marketing, special events, and promotional activities through robust customer segmentation, performance analysis, test design and analysis, and predictive modeling.
  • Analyze large data sources to understand key drivers of the business.
  • Manage assigned projects from inception to completion. This includes meeting with business partners, clearly defining the problem or question, formulating an approach, executing the analysis, creating conclusions and recommendations, and presenting findings to the business.
  • Write SQL to extract, manipulate, and move data within the Boyd Gaming technology stack.
  • Provide clear, insightful, and meaningful analysis that supports decision making.
  • Create and maintain documentation of processes.
  • Hire, train, coach, and develop other members of the Data Strategies team.
  • Prioritize and manage the workload of your direct report(s).
  • Drive efficiency in the department through automation.
  • Develop and maintain a positive working relationship with outside vendors, the properties, and other corporate departments.
  • Take initiative and solve problems.
  • Make good decisions in a timely manner.
  • Other duties as assigned.
    

• • Bachelor’s degree in a quantitative field such as business analytics, statistics, mathematics, economics, computer science, or closely related field required. Master’s degree preferred.
  • Minimum 5 years of relevant analytics experience required.
  • Expertise with tools such as SQL required.
  • Knowledge of BI tools such as MicroStrategy, Tableau, or Power BI required.
  • Highly proficient with Microsoft Office.
  • Inquisitive analytic thinking with a keen ability to solve problems.
  • Demonstrated professionalism and leadership skills.
  • Organized and detail oriented with strong attention to accuracy.
  • Ability to communicate complex analyses to a variety of audiences.
  • Ability to obtain/maintain any necessary licenses and/or certifications.
    

• The Spa Attendant will exemplify excellent guest service and create a positive atmosphere.
• Ensure the highest quality of guest services to drive guest satisfaction.
• The Spa Attendant will work in a positive, cooperative, and pleasant manner with guests and team.
• Greet guests as they enter the facility, assist with checking them in , and offering facility tours if needed.
• The Spa Attendant will ensure all locker room and restroom areas ae clean, stocked, and presentable at all times.
• Fold, stock, refresh lines as needed. Deliver food and beverage as needed.
• The Spa Attendant will provide general upkeep of all areas of the facilities.
• Follow established health and safety guidelines.
• The Spa Attendant must be open to a flexible schedule, including weekends and holidays.
• Oversees and supervises activities in swimming pool areas.
• The Spa Attendant will replenish towels
• Remove dirty towels and trash from swimming pool area
• The Spa Attendant will follow Operating Policies and Procedures, Follow all spa policies and procedures.
  
  

• Previous experience in customer service, hospitality, and/or the spa industry.
• Knowledge of industry with the customer skills to network, engage, and interact with all clients, guests, and participants.
• Must be able to obtain/maintain any necessary licenses and/or certification.
  
  

• Maintain daily employee work station and break schedules.
• Ensure prompt and courteous service to customers.
• Monitor employee compliance with established service standards.
• Greet and communicate with guests in a friendly and courteous manner.
• Oversee the service operation of restaurant during assigned shift.
• Ensure beverage shift operations are opened and closed properly and on time.
• Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.
• Resolve guest complaints in a professional and timely manner.
• Requisition and maintain control of all inventories.
• Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.
• Coordinate cleaning and repairs of beverage outlets.
• Perform related administrative and reporting duties.
  
  

• Changing bed linens
• Collecting used bath linens and replenishing with fresh linens
• Dusting hard surfaces
• Vacuuming carpeted areas
• Cleaning bathroom sink, counters, tub and/or shower, toilet, etc.
• Replenish room amenities such as tissues, soaps, etc.
  
  

• Ensures accurate and timely service of all orders by working with kitchen personnel.
• Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members.
• Responsible for learning and being familiar with all of Boyd Gaming, Inc.’s room outlets, server functions, and for being able to answer general questions regarding the property.
• Anticipate the guest’s needs and respond appropriately with a sense of urgency and professionalism.
• Maintain knowledge of menu offerings to answer guest questions and provide suggestions. This includes but not limited to knowledge of food items; preparation methods and wine knowledge.
• Anticipate and provide for guests’ needs throughout entire function; ensure guest satisfaction; respond quickly and efficiently to guest complaints.
• Accurately account for and collect payment for all drink and food orders through POS system in a timely manner.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts and brewing coffee. Performimg Tableside cooking, salad or Entrée presentations, Open and pour wine tableside. Garnish and decorate dishes in preparation for serving.
• Serve food and beverages to guests, and prepare or serve specialty dishes at tables as required.
• Check with guests to ensure they are enjoying their meals and take action to correct any problems, immediately notifying the manager on duty.
• Responsible for all tables in assigned section, in their entirety.
• Stock service areas with supplies such as coffee, food, tableware, and linens. Fill salt, pepper, sugar, etc.
• Assist with overall dining service and ensure dining and serving areas are set up and maintained according to standard, including removal of all dirty dishes in FOH operations.
• Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.
• Participate in liquor glassware removal, ensuring compliance with all Indiana Gaming Commission regulations.
• Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Observe and adhere to Health Department regulations and EcoSure standards regarding food handling, storage, and cleanliness of work environment.
• Consistent attendance at company/restaurant training programs as they are scheduled.
• Complete opening, closing and other side duties as assigned by the supervisors.
• Maintain a well-groomed, neat and clean appearance.
• Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
• Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
• Perform all duties as assigned by management.
  
  

• Demonstrated ability to communicate in English.
• Demonstrated ability to work in a high volume restaurant.
• Must be at least 19 years of age.
  
  

• Organizing and assigning work
• Prioritizing workload and assignments to ensure orderly and efficient completion by department employees
• Directing department employees in the successful completion of assigned work
• Enforcing department and company rules
• Instructing and training department employees in the successful performance of their duties and
• Other leadership and work direction duties as assigned by Supervision.
  
  

• The Lead Cook will deliver internal and external guest service the Boyd Gaming Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.
• Responsible for learning and being familiar with all of Boyd Gaming’s room outlets, Server functions, and for being able to answer general questions regarding the property.
• The Lead Cook will anticipate the guest’s needs and respond appropriately with a sense of urgency.
• Read food orders from computer printouts and prepare food items according to established menu plans.
• The Lead Cook will wash, slice, peel and/or cut various foods to prepare for cooking or serving.
• Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling or piercing them with utensils.
• The Lead Cook will assist in work direction to kitchen staff ensuring work procedures, quality standards and menu specifications are adhered to.
• Maintain control of the kitchen to ensure staffing levels are appropriate based on business volumes.
• The Lead Cook will guest interaction is a must. Must engage the guest each time they come to the buffet line. Explain product, ask question and build positive relationships with the guest.
• Coordinate and communicate on orders with dining room staff.
• The Lead Cook will assume limited charge of kitchen on respective shifts.
• Assume limited accountability of supervisors in their absence.
• The Lead Cook will receive and deliver food to the proper areas.
• Coach and direct all cooks, prep cooks and kitchen food runners to work in a productive and efficient manner.
• The Lead Cook will expedite all food orders promptly in a timely manner.
• Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
• Observe and enforce Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.
• The Lead Cook will use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
• Consistent attendance at company/restaurant training programs as they are scheduled.
• The Lead Cook will complete opening, closing and other side duties as assigned by the supervisors.
• Pass all tests given including the training in order to retain the knowledge needed to be an effective server.
• The Lead Cook will maintain a well-groomed, neat and clean appearance.
• Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
• The Lead Cook will perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
• Perform all duties as assigned by management.
  
  

• Must be at least 18 years of age.
• Demonstrated ability to prepare a wide variety of food items, to standard, in a high-volume, fast-paced operation.
• Demonstrated understanding and knowledge of the application of sanitation procedures.
  
  

• Observe, locate, and record all irregularities that would jeopardize the assets
• Maintain surveillance on designated areas and activities
• Maintains surveillance close watch in designated area and activities
• Maintains the strictest confidence of all confidential information disclosed by a Boyd Gaming entity or by a guest of Ameristar Casino Resort Spa St. Charles
• Always maintains a positive attitude
• Continuously remain alert for any criminal activity such as theft or cheating
• Write detailed reports of all observations and log all communications
• Operate electronic surveillance equipment
• Professional and investigative attitude
• Trustworthy and honest
• Independent judgment skills that are in the best interest of Ameristar Casino Resort Spa St. Charles