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The Marwood Group is a healthcare advisory services firm headquartered in New York City with offices in Washington, DC, and London. The Healthcare Advisory Group advises and consults with the firm’s private equity and corporate clients on healthcare policy, strategy, and market analysis issues. Areas of focus include Medicare, Medicaid, commercial insurance, worker’s compensation, and clinical compliance. Marwood operates at the intersection of Wall Street and Washington, with experienced professionals from top banking, consulting, and healthcare operations firms, as well as senior political and governmental positions.

The Advisory Group is currently accepting applications for a Certified Coding Auditor to work in its New York office or remotely.

Principal duties and responsibilities:

Perform remote billing and coding audits to ensure client coding practices are compliant with regulations and coverage policies for both government and commercial payers.

Researching state and payer regulations to identify areas of risk in a variety of healthcare settings and specialties, coordinating with various team members to ensure clear expectations are communicated and deadlines are met.

Qualifications:

CPC/CCS-P with a minimum of 5 years of experience in healthcare coding/auditing (E&M, CPT, HCPCS and ICD-10), with knowledge of professional billing, coding, and documentation practices performed by physicians and other qualified healthcare providers in inpatient and outpatient settings.

Proficiency in evaluating how well clinical documentation supports medical necessity and the E/M, CPT, and HCPCS codes that were billed, across a wide range of services. The focus will be in the primary care sector (fee-for-service and risk-based), though experience in specialties such as dermatology, vascular, podiatry, wound care, home health, and personal care is preferred. Behavioral health experience is also a plus.

Proven ability to identify billing and coding issues including use of modifiers, bundling issues, CCI edits, therapeutic and diagnostic procedures, supplies, materials, injections, drugs, and units of service etc.

Solid understanding of both federal and state coding and documentation laws and regulations, applicable fraud statutes and regulations, and of federal guidelines on recoupments and other anti-FWA activity. Identify and access risk of repayment or recoupment in the event of payor scrutiny.

Familiarity with both UB-04 and CMS 1500 claims data, as well as understanding of payor remittances.

Knowledge of anatomy, physiology, and medical terminology necessary to appropriately review assignment and documentation of diagnosis codes.

Solid working knowledge of various EHR/EMR systems; experience accessing these remotely.

Strong organizational skills and task management

Highly organized with a high level of attention to detail

Ability to work in a fast paced and rapidly changing environment.

Skilled at multi-tasking with the ability to handle several different priorities simultaneously.

Strong communication skills with experience in articulating audit findings and interpretation of coding regulations

Experience with HIPAA, data privacy, and/or data security processes.

Experience working with regulators governing (public or private) health insurance carriers.

A minimum of AAPC or AHIMA certification required, that could include:

· Certified Professional Coder (CPC)

· Certified Outpatient Coder (COC™)

· Certified Professional Medical Auditor (CPMA)

· Certified Risk Adjustment Coder (CRC™)

· Certified Coding Specialist (CCS)

· Certified Coding Specialist – Physician based (CCS-P)

For consideration, please email resume and cover letter as attachments with salary expectations to with the subject title “Certified Coding Auditor - Behavioral Health.”

Marwood offers a comprehensive compensation package with full benefits. We offer a competitive wage, a collaborative work environment and an opportunity to participate in a full benefit package, including, Medical, Dental, Vision, Life, AD&D, Voluntary Life and LTD, Spouse and Dependent Life, 401k Retirement plan with a company match, Commuter, FSA/DCFSA. We offer paid days off, and paid holidays. Marwood prides itself on providing employees with a good work-life balance. There is no travel expected with this position.

The position is based in our New York location. Currently working a hybrid schedule. Remote option will be considered.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: Flexible Hours and/or Flexible Schedule

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $19.37 Mid $24.22

Position Summary

Under the direction of the Coding and Clinical Documentation Improvement Manager, reviews clinical documentation and diagnostic results, as appropriate, to extract data and apply appropriate ICD-10-CM, CPT, and/or HCPCS codes and modifiers to outpatient encounters for reimbursement and statistical purposes. Communicates with physicians, Physician Advisor or other hospital team members as needed to obtain optimal documentation to meet coding and compliance standards. Abstracts clinical and demographic information in ICD-10 CM, CPT, and HCPCS codes and modifiers into the computerized patient abstract. Participates in ongoing continued education to assure knowledge and compliance with annual changes.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Standard Work Duties: Coder II - Outpatient

• Assigns and sequences diagnostic and procedural codes using appropriate classification systems utilizing official coding guidelines. Seeks clarification from healthcare providers or other designated resources to ensure accurate and complete coding
• Abstracts and enters coded data as well as correct surgeon, anesthesiologist and procedure date. Assures appropriate information such as pathology and operative reports are present in the medical record prior to final coding for coding accuracy and appropriate APC assignment.
• Maintains appropriate level of coding and abstracting productivity and quality for outpatient diagnostic, Emergency Department, Family Health Center, ambulatory surgeries, observations, and other recurring services as per established minimum per hour requirement.
• Demonstrates competence in coding and abstracting requirements by maintaining less than 5% error rate for all ICD-10-CM and/or PCS, CPT, and HCPCS codes and modifiers.
• Continuously reviews changes in coding rules and regulations including in Coding Clinic, CPT Assistant, CMS, and other payer guidelines.
• Prioritizes coding functions as directed by the Manager, and organizes job functions and work assignments to efficiently complete tasks within the established time frames.
• Demonstrates knowledge of all equipment and systems/technology necessary to complete duties and responsibilities.
• Works collaboratively with the Discharge Not Final Billed (DNFB) clerks to prioritize workload daily.
• Reviews appropriate outpatient work queues daily to address coding reviews, edits and corrections.
• Reviews appropriate outpatient work queues daily to address coding reviews, edits and corrections.

Competencies & Skills

Essential:

• Computer Experience, especially with computerized encoder products and computer-assisted coding applications.
• Requires critical thinking skills, organizational skills, written and verbal communication skills, decisive judgment, and the ability to work with minimal supervision.
• Knowledge of anatomy and physiology, pharmacology, and medical terminology.

Qualifications & Experience

Essential:

• High School or Equivalent

Nonessential:

• Associate Degree

Essential:

• High School diploma with Associate Degree from accredited HIM program or certificate in coding from an accredited college.

Other information:

Certifications Essential: CCS

Certifications Preferred: Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA).

Experience Essential:

2-5 years acute care hospital outpatient coding experience within the past five years, or 5-7 year's experience in a multi-disciplinary clinic including surgeries and/or Emergency Department coding.

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: Flexible Hours and/or Flexible Schedule

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $24.73 Mid $30.92

Position Summary

Under the direction of the Coding and Clinical Documentation Improvement Manger , reviews clinical documentation and diagnostic results, as appropriate, to extract data and apply appropriate ICD-10-CM, CPT, and/or HCPCS codes and modifiers to outpatient encounters for reimbursement and statistical purposes. Communicates with physicians, physician advisor or other hospital team members as needed to obtain optimal documentation to meet coding and compliance standards. Abstracts clinical and demographic information in ICD-10 CM, CPT, and HCPCS codes and modifiers into the computerized patient abstract, Participates in ongoing continued education to assure knowledge and compliance with annual changes.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Standard Work Duties

• Determines whether the coding assigned was properly assigned based upon clinical indicators and review of the medical documentation and application of coding guidelines.
• Develop and apply appeal arguments to defend the coding and clinical decisions while being able to address and refute the coding determination made by the carrier/payer.
• Drafts appeal letters, including the coding argument with clinical and coding references, to support the coding decision. This may include providing additional medical record documentation.
• Identifies areas for education to improve complete and accurate coding and billing and provide feedback to management regarding trends or patterns noticed in the coding for discussion.
• Continued follow-up on denials as payers may continue to deny. Collaboration with Physician Advisor as required to continue appeal process.
• Continuously reviews changes in coding rules and regulations including in Coding Clinic, CMS, and other payer guidelines.
• Complete denials/appeals reports for leadership.
• Documents all findings in the denials management application and routes to the appropriate person in the workflow for follow-up.
• Assigns and sequence documents all findings in the denials management application and routes to the appropriate person in the workflow for follow-up.s diagnostic and procedural codes using appropriate classification systems utilizing official coding guidelines.
• Performs special projects and/or other duties as assigned.

Competencies & Skills

Nonessential:

• Computer Experience, especially with computerized encoder products and computer-assisted coding applications.
• Requires critical thinking skills, organizational skills, written and verbal communication skills, decisive judgment, and the ability to work with minimal supervision
• MS-DRG and APR-DRG methodology expertise required. Strong knowledge of ICD-10-CM, ICD-10-PCS, POAs, HACs, PSIs, SOIs, ROMs and mortality rates as well as physician queries.

Qualifications & Experience

Nonessential:

• Associate Degree

Essential:

• High School diploma with Associate Degree from accredited HIM program or certificate in coding from an accredited college.

Other information:

Certifications Essential: CCS

Certifications Preferred: Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA).

Experience Essential: 2-5 years acute care hospital inpatient coding experience within the past five years.

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The team's work encompasses the entire lifecycle of software artifacts, from inception to archival. Work and Code Management systems - Jira serves as the single source of truth for all work items, features, and defects. This planning layer is integrated with GitHub, which manages the source code and version control, to establish a clear, auditable trail from requirement to code.

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

• Experience translating business strategy and analysis into consumer facing digital products

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Manager, Product Management

New York, NY: $179,700 - $205,100 for Manager, Product Management

Plano, TX: $149,800 - $171,000 for Manager, Product Management

Richmond, VA: $149,800 - $171,000 for Manager, Product Management

San Francisco, CA: $179,700 - $205,100 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to .

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

We are looking for a remote Coding Specialist for an award-winning hospital system! This is a great opportunity to work with a supportive team at a company that cares about its employees! This specialist will assess documentation for each service rendered in the hospital to accurately code principal diagnoses, secondary conditions, procedures, and social determinant codes using American Hospital Association & Current Procedural Terminology guidelines, payer-specific rules for commercial/Medicaid insurance, and drug administration for certain service lines.

Requirements:

• 2 years of recent inpatient hospital coding experience
• Must have 1 certification: RHIA, RHIT, or CCS

Benefits:

• Health, dental, vision, and life insurance
• Paid time off, including vacation and sick time.
• Remote
• Upward mobility!

Who We Are

Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm that specializes in placing healthcare professionals from staff to leadership with both clinical and non-clinical employers. Our Comprehensive and Customer-Focused Workforce Solutions include Direct Placement and Managed Service Provider (MSP) / Vendor Managed Services (VMS) engagements nationally. Pivotal Placement Services is an Equal Opportunity Employer.

Pivotal Placement Services, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

NOVA Engineering is currently seeking afully-certified Commercial Building Code Inspector in Panama City Beach FL. Primary duties will include performing building code inspections and/or plans review (building / structural, mechanical, electrical, and plumbing – as licensed) on residential and commercial buildings, as well as managing specific projects related to these types of code inspections. Some travel may be required for inspections and/or managing projects in the assigned area. The inspector positions are predominately located in the field but may occasionally include office assignments.

Essential Functions:

• Building Code Review and/or Quality Control Inspections on commercial construction projects (Building, Mechanical, Electrical, and Plumbing)
• Prepare written and electronic reports, and issue notices of correction
• Explain and interpret code and/or quality control regulations or requirements
• Recognize, evaluate and properly resolve unique problems or situations
• Maintain effective customer service relationship with clients and the public
• Assist the inspection management team with business development
• Perform other related duties as assigned by the Manager

Qualifications:

• Required state of Florida commercial building inspection license (BN#) in two or more of the following disciplines: Building (Structural), Mechanical, Electrical, and Plumbing.
• 3+ years’ experience performing plan review and/or inspections

Check out our Perks:

In addition to our welcoming company culture and competitive compensation packages, our employees enjoy the below benefits:

• Use of take-home Company Vehicle and gas card for daily travel to work sites
• Comprehensive group medical insurance, including health, dental and vision
• Opportunity for professional growth and advancement
• Certification reimbursement
• Paid time off
• Company–observed paid holidays
• Company paid life insurance for employee, spouse and children
• Company paid short term disability coverage
• Other supplemental benefit offerings including long-term disability, critical illness, accident and identity theft protection
• 401K retirement with company matching of 50% on the first 6% of employee contributions
• Wellness program with incentives
• Employee Assistance Program

NOVA is an Equal Opportunity Employer. All qualified candidates are encouraged to apply. NOVA does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, ancestry, marital status, veteran status or any other characteristic protected by law.

Essential Functions:

• Knows, understands, incorporates and demonstrates the Trinity Mission, Vision and Values in behaviors, practices, standards policies procedures and decisions.
• Demonstrates understanding of appropriate clinical documentation to ensure the severity of illness, risk of mortality, quality indicators and level of services provided are accurately reflected in the health record.
• Communicates with and educates physicians and all other member of the healthcare team in clinical documentation and monitors provider engagement.
• Conducts concurrent reviews of selected patient health records to address legibility, clarity, completeness, consistency and precision of clinical documentation.
• Formulates compliant clarifications/queries following Trinity Health's documentation integrity procedures.

Minimum Qualifications:

• Must possess an Associate/Diploma Degree in Health Information Technology (HIT) or Advanced degree in nursing (NP, APN) or Physician Assistant. In absence of college degree, must have three (3) years' experience as an inpatient code or documentation specialist.
• Preferred Certifications: RN, RHIA, RHIT, CCS, CCDS or CDIP
• Experienced in critical care, medical or surgical inpatient care nursing as an RN, PA, NP, APN or inpatient coder preferred
• Excellent communication, interpersonal, collaboration and relationship building skills. Strong critical thinking skills, and ability integrate knowledge. Prioritization and organizations skills required.
• Demonstrated ability to use standardized desktop and Windows based computer system. Data entry and typing skills at minimum 30 wph.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Please submit your resume to >>> Avita Property Management LLC

Avita Property Management is one of Texas’s fastest-growing, tech-enabled multifamily operators, currently managing 5,000 units with a clear and aggressive growth plan to exceed 10,000 units within the next 24 months. In addition to third-party management, we own assets across Texas through our sister investment company, OTH Capital.

Our portfolio spans Class A, Class B, and Class C communities, with deep expertise in value-add strategies and high-performance operations across diverse asset types. We excel in environments where operational discipline, decisive leadership, and strategic execution drive measurable results.

Avita is built for scale. We challenge traditional property management through advanced technology, automation, and data-driven execution—delivering efficiency, accountability, and superior outcomes for owners and residents alike. We are actively seeking leaders and partners who thrive on innovation, embrace accountability, and are ready to redefine what modern property management looks like.

Position Description: We are currently seeking a Make Ready Tech to join our team. You will work closely with the Maintenance Supervisor and will be responsible for completing make readies and light work orders and other required tasks. Do you want to be a part of an amazing company culture? Do you have a sense of urgency and enjoy working in a fast-paced environment with career training and development opportunities?

If so, we have an excellent property management career opportunity for you as a Maintenance Technician/Make Ready. Our Maintenance Technicians/Make Ready Techs provide support to the Service Managers and assume a leadership role in their absence. They provide quality service to our residents, diagnose problems, and make repairs. They are responsible for routine and preventative maintenance repairs. MUST have previous experience.

Responsibilities:

• Ensuring that apartments are made ready for new residents
• Complete work and repair orders in a timely fashion
• Maintain material and supply inventory
• Working with a team to perform routine preventive maintenance
• Oversee work performed by outside contractors as necessary

Qualifications:

• Previous experience in maintenance or other related fields
• Familiarity with maintenance tools and equipment
• Ability to handle physical workload
• Deadline and detail-oriented

Requirements:

Candidates must be positive, team-oriented, have a professional appearance, be highly detailed, performance-driven, organized, have excellent service skills, and be able to manage and organize multiple projects.

• Require a minimum of (1) years of multifamily maintenance experience 
• Must pass criminal background and drug screen as well as possess a valid Driver's License.
• Weekend work & On-Call Emergency Maintenance rotation may be required.

Job Type: Full-time

Salary: From $22.00 per hour plus bonuses

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Weekends as needed

Please submit your resume to>>> Avita Property Management LLC

Avita Property Management is one of Texas’s fastest-growing, tech-enabled multifamily operators, currently managing 5,000 units with a clear and aggressive growth plan to exceed 10,000 units within the next 24 months. In addition to third-party management, we own assets across Texas through our sister investment company, OTH Capital.

Our portfolio spans Class A, Class B, and Class C communities, with deep expertise in value-add strategies and high-performance operations across diverse asset types. We excel in environments where operational discipline, decisive leadership, and strategic execution drive measurable results.

Avita is built for scale. We challenge traditional property management through advanced technology, automation, and data-driven execution—delivering efficiency, accountability, and superior outcomes for owners and residents alike. We are actively seeking leaders and partners who thrive on innovation, embrace accountability, and are ready to redefine what modern property management looks like.

Job Overview:

The Lead Maintenance Technician is responsible for overseeing the maintenance operations of the property, ensuring a safe, clean, and well-maintained environment for residents, staff, and visitors. This role leads maintenance staff, coordinates repairs and preventative maintenance, and ensures compliance with safety standards, company policies, and applicable regulations.

Role Description

This is a full-time, on-site role for a Lead Maintenance professional in the Austin, Texas Metropolitan Area. The Lead Maintenance position involves overseeing day-to-day maintenance operations, performing preventive and routine maintenance, and managing equipment repair and troubleshooting. Key responsibilities include ensuring safety and functionality of property facilities and equipment, as well as addressing any maintenance issues promptly and efficiently. This role is essential for maintaining the high standards Avita Property Management is known for.

Qualifications

• Proven skills in Equipment Maintenance and Preventive Maintenance
• Strong experience in Maintenance & Repair and general Maintenance work
• Ability to perform Troubleshooting to diagnose and resolve technical issues
• Proficient in managing and prioritizing maintenance operations to ensure facility safety and functionality
• Strong problem-solving abilities and attention to detail
• Relevant certifications or training in maintenance or technical repair is preferred
• Experience in property management or real estate is a plus

Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Assistant Manager of Sales and Service role

You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.

Responsibilities

• Leads the store team to create an exceptional experience for customers and exceed sales goals
• Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience
• Reinforce customer service principles by coaching staff on their successes and challenges
• Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals
• Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
• Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system

Criteria

Excellent communication, organization and leadership skills

Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner

Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities

2-3 years of previous retail sales experience or management experience in a customer service related field

Physical Requirements

Must be able to be mobile on the sales floor for extended periods of time

Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Full time associates are expected to have open availability to meet the needs of the business.

Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Our Mission Around Diversity, Equity & Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differenceswhatever they may beare valued, explored and appreciated.

Benefits Just for You

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $22.00-$25.00 per hour.

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

Your Journey in Continued Learning

Individual development plans and career pathing conversations

Annual performance appraisals

Cross-brand and cross-functional career opportunities

Online learning opportunities through brand specific resources and WSI University

Leadership development opportunities