Blue View Builder Jobs in Usa

General Manager – Electrical Contractor

Location: Phoenix, AZ (On-site)

Industry: Commercial & Multifamily Electrical Services

An established electrical contracting firm in the Phoenix metro area is seeking a strategic and hands-on operational leader to serve as General Manager. With a legacy of strong client relationships and high-quality execution, the company is poised for the next phase of growth under new ownership. This role is ideal for a licensed electrical professional with a passion for leading teams, driving business development, and building scalable operations from the ground up.

This is not a maintenance role – it's a build role. The incoming leader will inherit a stable base of operations and clients, but their core mandate is to grow the team, increase project capacity, and elevate operational performance. You’ll work directly with ownership to shape the vision and infrastructure for a platform positioned for expansion through both organic growth and future acquisitions.

Key Responsibilities

Operational Leadership

• Oversee day-to-day operations across field service, job execution, and scheduling.
• Drive safe, timely, and profitable completion of commercial and multifamily electrical projects.
• Serve as the company’s Qualifying Party for the Arizona CR-11 license and ensure regulatory compliance.
• Implement scalable systems and processes to support long-term growth.
• Lead, mentor, and coach field staff to achieve performance goals and foster a culture of accountability.

Client Engagement & Business Development

• Maintain and grow strong relationships with property management firms, commercial clients, and partners.
• Expand the client base by identifying and pursuing new project opportunities.
• Play an active role in estimating, bid preparation, and contract negotiations.
• Ensure consistent delivery of service excellence and high customer satisfaction.

Talent Acquisition & Team Building

• Recruit, hire, and retain top electrical talent to meet increasing project demands.
• Build a high-performing team with the depth and capability to support growth.
• Establish a collaborative, solutions-focused culture with high levels of engagement.
• Provide coaching and development to team members to ensure advancement and retention.

Financial & Strategic Management

• Oversee project budgets, labor efficiency, and gross margin performance.
• Monitor key operational metrics and identify improvement opportunities.
• Collaborate with ownership on long-term strategy, financial planning, and expansion goals.
• Ensure operational decisions are aligned with business objectives and client commitments.

Qualifications

Required:

• Active Arizona CR-11 Electrical Contractor License, or ability to immediately transfer.
• Proven experience managing field teams within the commercial or multifamily electrical space.
• Background in scheduling, project oversight, and operational leadership.
• Deep understanding of NEC codes, safety standards, and field best practices.
• Strong interpersonal and communication skills.
• Ability to thrive in a dynamic, high-growth environment.

Preferred:

• Experience as a Project Manager, Superintendent, or Operations Manager within an electrical contracting firm.
• Prior P&L oversight or experience managing labor and project financials.
• Hands-on experience with business development, estimating, or client acquisition.
• Demonstrated ability to build and scale teams.
• Track record of bringing structure and process into owner-operated or entrepreneurial environments.

What’s In It for You

• Competitive base salary, dependent on experience.
• Incentive compensation tied to performance and growth.
• Potential equity or profit-sharing for the right long-term fit.
• 401(k) with employer match, PTO, and vehicle allowance.
• Direct partnership with ownership on long-term company strategy.
• Significant autonomy and the opportunity to shape the future of a growing business.

This is your chance to step into a senior leadership role with high visibility, ownership engagement, and a direct path to long-term growth. If you’re a licensed electrical professional who’s ready to lead, build, and scale — we’d love to hear from you.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Superintendent (Luxury High-Ries Interiors)

Location: Dallas, TX (On-Site)

We are working with an industry leader in luxury residential development that is seeking an experienced and quality-obsessed Superintendent to oversee interior construction for a landmark high-rise condominium project. This role offers a high-impact opportunity to manage the most design-sensitive and finish-intensive phase of a premier build in one of Dallas's most sought-after urban neighborhoods.

As the key driver of interior progress, this Superintendent will manage finish trade sequencing, coordinate subcontractor execution, and ensure an exceptional delivery standard that aligns with high-end residential and hospitality-level expectations. If you take pride in delivering pristine units and commanding jobsite excellence, this is your opportunity to lead on one of the most refined buildouts in the region.

Key Responsibilities:

Interior Construction Oversight

• Manage field operations for all interior construction phases, including drywall, millwork, flooring, stone installation, paint, trim, electrical finishes, and final hardware.
• Enforce strict adherence to craftsmanship standards, design intent, and quality control for all finishes and fixtures.
• Maintain aggressive unit turnover schedules and anticipate risks or sequencing delays before they impact delivery.

Trade Scheduling & Coordination

• Support the Senior Site Leadership with developing and updating finish phase sequencing schedules.
• Lead field coordination efforts daily with subcontractors to maintain progress, solve conflicts, and uphold clean jobsite conditions.
• Conduct pre-install inspections and quality milestone walk-throughs for key scopes, ensuring readiness for turnover.

Punchlist & Closeout

• Build and maintain punchlist logs for each unit and finish area, ensuring timely closeout with all subcontractors.
• Own the readiness of model units and residential turnovers—ensure zero-defect delivery.
• Participate in final walk-throughs with internal stakeholders, design teams, and owners’ reps.

Site Management & Documentation

• Ensure a clean, organized, and OSHA-compliant jobsite throughout interior floors.
• Monitor compliance with architectural plans, trade scopes, and contract terms.
• Maintain thorough documentation of field activity through photo logs, reports, and progress tracking.

Required Qualifications:

• 3–8 years of direct field supervision in commercial, multifamily, or hospitality construction with a strong focus on interior finish trades.
• Proven ability to read and interpret construction documents and architectural finish schedules.
• Proficient in subcontractor management and trade coordination.
• Familiarity with platforms such as Procore or similar construction project management tools.
• Ability to work in a fast-paced, high-expectation environment and move actively across multiple floors daily.

Preferred Experience:

• Background in luxury high-rise residential or 4–5-star hospitality interiors.
• Experience in carpentry, millwork, or fine finishes is highly advantageous.
• OSHA 30 certification preferred.

Ideal Candidate Traits:

• Relentless attention to detail and craftsmanship.
• Calm, solutions-oriented mindset under schedule pressure.
• Polished professional presence with the ability to communicate clearly with ownership and trades alike.
• Commitment to achieving flawless execution with pride and accountability.

About Blue Signal:

• Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

RFP Analyst

The RFP Analyst is responsible for researching, analyzing, and assessing sourcing activities essential to support a food/beverage distributor. This position requires performing project management skills, cost benefit analyses, reviewing contracts, and evaluating pricing formulas to obtain the most advantageous pricing through the RFP process.

This position will work from home one day a week after training.

Job description

• Collaborating and coordinating with internal contributors and subject matter experts to ensure complete and accurate RFPs are sent to vendors
• Analyzing item and category product costs, logistics costs, and other pricing components to perform comparative analysis of vendor proposals
• Supporting negotiation of contract terms
• Comparing procurement options and logistics strategies for RFPs
• Providing ad-hoc financial analysis on trends and insight on business
• Participating in monitoring of savings achieved due to the RFP process
• Demonstrating the ability to take real-world analytics/data science projects from start to finish- including data cleaning, descriptive analysis, predictive modeling, and visualizations

Skills Required

• 1+ years of experience in Finance or Data Analytics
• A Bachelor’s Degree in Business, Finance, Economics, Supply Chain Management, Accounting or equivalent
• High proficiency in Excel and PowerPoint
• The ability to handle complex projects and problems
• High attention to detail and great organizational skills
• Excellent communication skills, both written and verbal
• Knowledge of SQL and PowerBI

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Commercial Construction Estimator

Location: On-site in Phoenix, AZ

Industry: Commercial Construction | General Contracting | Preconstruction

A nationally recognized construction firm with deep roots in the Western U.S. is seeking a skilled Commercial Construction Estimator to join their rapidly growing Phoenix team. With a solid foundation spanning over 70 years, this organization is entering a bold new phase of expansion—targeting over $300M in project volume in the next few years. They’ve built everything from iconic local landmarks to modern campuses for leading institutions, and they are now positioning themselves to dominate competitive bids in new sectors across the Valley.

This role offers a unique chance to be part of a high-visibility strategic rebuild in the Phoenix market, where you'll work alongside a seasoned leadership team focused on excellence, mentorship, and innovation. As their estimating team evolves from legacy client-based budgeting to competitive hard bidding, this is your chance to leave a lasting mark on the company’s future.

Key Responsibilities:

• Lead and contribute to accurate estimates for commercial construction projects, including ground-up and renovations in education, healthcare, and hospitality.
• Interpret architectural and engineering plans, perform quantity take-offs, and analyze project scope, schedule, and cost.
• Collaborate closely with project management, field operations, and preconstruction teams to align estimating efforts with operational execution.
• Conduct job site visits and participate in RFP walkthroughs to assess project conditions and scope.
• Establish and maintain a network of subcontractors and suppliers, particularly within the Arizona market, to ensure competitive pricing and bid accuracy.
• Utilize estimating software and tools (SAGE, Bluebeam, PlanSwift, etc.) to prepare detailed and data-driven proposals.
• Assist in developing bid strategies, value engineering options, and alternative approaches to meet client goals.
• Mentor junior team members and help train internal teams across regional offices.

Qualifications:

• Minimum of 5 years’ experience in commercial construction estimating, preferably within the Arizona market.
• Strong understanding of Phoenix-area subcontractor base and construction landscape.
• Proven success in conceptual and hard bid estimating, with a focus on relationship-driven and competitive projects.
• Ability to read and interpret technical drawings and specifications.
• Familiarity with modern estimating tools (SAGE, TimberScan, Bluebeam, TakeOff, etc.); training available for candidates with strong fundamentals.
• Exceptional communication and interpersonal skills—comfortable interfacing with clients, design teams, and internal stakeholders.
• Bachelor’s degree preferred but not required; equivalent experience highly valued.
• Strong preference for candidates with 5+ years of experience in the Valley and established relationships within the local market.

What’s In It For You:

• Competitive compensation and performance-based bonus potential.
• Comprehensive benefits package, with health coverage starting immediately.
• Relocation assistance available for the right candidate.
• Pathway to equity participation and long-term leadership opportunities.
• Join a team poised for rapid growth, backed by a $700M+ national parent company.
• Be part of a culture that values family, transparency, mentorship, and employee advancement.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Service Manager

Location: On Site in Phoenix, AZ

Travel:Occasional travel may be required to support operations in neighboring markets when necessary.

Are you a hands on leader who thrives on developing people, strengthening field operations, and delivering exceptional customer experiences? A rapidly growing residential services organization is seeking a Service Manager to lead and elevate its field service operations in Phoenix, AZ. This is an opportunity to step into a visible leadership role where you will shape team culture, enhance service performance, and play a key part in building the next generation of service professionals.

This organization is known for its high standards of craftsmanship, strong customer loyalty, and people first leadership philosophy. The Service Manager will champion operational excellence while mentoring technicians and apprentices, ensuring every service interaction reflects professionalism, safety, and care.

Key Responsibilities

Department Leadership

• Lead, coach, and develop service technicians and apprentices across the Phoenix market.
• Foster a culture rooted in accountability, growth, collaboration, and mutual respect.
• Build long term bench strength by mentoring apprentices into future service leaders.
• Model calm, solution oriented leadership and reinforce company values daily.

Customer Experience and Escalation Management

• Serve as the primary point of contact for escalated customer concerns.
• Resolve issues with empathy, urgency, and clear communication.
• Protect and strengthen the company’s reputation through proactive, solutions driven service.

Scheduling and Operational Oversight

• Oversee scheduling, routing, and workload distribution to maximize efficiency and fairness.
• Support technicians in achieving response time and productivity goals.
• Ensure accurate service documentation, job close outs, and cross team communication.
• Monitor service metrics and implement improvements to drive performance.

Safety and Compliance

• Promote a strong safety culture through coaching and accountability.
• Ensure compliance with applicable safety codes, regulations, and internal standards.
• Identify operational risks early and guide corrective action as needed.

Key Performance Indicators

The Service Manager is accountable for performance metrics including response time, first visit resolution, callback rate, customer satisfaction, online review performance, service revenue, and technician productivity.

Required Qualifications

• Proven experience leading service teams within a service based industry.
• Strong leadership presence with the ability to mentor and develop field professionals.
• High level customer service and conflict resolution skills.
• Strong organizational and communication abilities.
• Comfort analyzing operational data to make informed decisions.
• High school diploma or GED required.
• Valid driver’s license with acceptable driving record.
• Ability to pass background screening and drug testing.
• Proficiency with scheduling platforms, reporting tools, and general business software.

Preferred Background

• Experience leading field teams across multiple territories.
• Background in mechanical, electrical, construction, or other technical service environments.

Desired Leadership Traits

• A confident and supportive leader who balances accountability with empathy.
• Calm under pressure and decisive when resolving complex issues.
• Customer first mindset with a commitment to quality and integrity.
• Motivated to build strong teams and continuously improve operations.

This is an excellent opportunity for a service leader ready to take ownership of a growing market, strengthen a field team, and make a meaningful impact on both customers and employees.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

General Manager – HVAC & Plumbing

Location: On-site | San Marcos, CA

A privately backed, values-driven home-services group is expanding its legacy HVAC and plumbing brand in North County San Diego. We are seeking a resourceful leader who blends field oversight with full profit responsibility. If you shine in a fast‑moving setting that prizes a strong team culture, outstanding client experiences, and disciplined execution, you have the opportunity to shape something extraordinary—and share in the value you help create.

How You’ll Make an Impact

Leadership & Culture

• Champion the company’s mission, safety mindset, and customer-first philosophy.
• Set quarterly and annual goals that tie day-to-day performance to long-term vision.
• Recruit, coach, and retain technicians and office staff, fostering a team-oriented culture.

Operational Excellence

• Manage every aspect of HVAC activities while delivering strategic oversight to the plumbing leadership team.
• Implement efficient workflows, scheduling, and job-cost controls to maximize margin.
• Ensure compliance with licensing, permitting, and safety requirements.

Financial Stewardship

• Own the full P&L—forecast, budget, and analyze KPIs to spot trends and drive corrective actions.
• Improve pricing discipline, labor efficiency, and cash flow while protecting quality.

Growth & Partnerships

• Identify new revenue streams and service lines that complement core residential work.
• Nurture relationships with distributors, suppliers, and local community partners to strengthen brand presence.

What You’ll Bring

• More than seven years of increasingly responsible supervisory experience in heating‑ventilation‑air‑conditioning, plumbing, and other residential service operations.
• Demonstrated success managing technicians and office teams while owning a P&L.
• Strong customer-service orientation with negotiation and sales acumen.
• Financial fluency—able to interpret KPIs, job costs, and margin drivers.
• Valid driver’s license; California CSLB license a plus.
• Integrity, accountability, and a coaching mindset that drives team growth.

Rewards

• Competitive base salary with 25 percent annual bonus plus profit-sharing potential.
• Medical, dental, vision, and 401(k) with match.
• Paid time off and relocation assistance for the right candidate.

Ready to steer a respected regional brand to its next stage of growth? Apply today to learn more.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Construction Manager – Owner’s Representative

On-Site | Michigan (statewide travel required)

Are you ready to guide cutting-edge, mission-critical construction programs that keep the digital world running? Our client—an innovative technology-driven owner/operator—needs a sharp Construction Manager to act as their eyes and ears in the field, protecting scope, schedule, budget, and quality on new data-center and other 24 × 7 facilities projects throughout Michigan. You will join a high-performing team that values initiative, collaboration, and creative problem-solving, giving you the runway to drive results and shape best-in-class delivery practices.

What You’ll Tackle

• Own the project life-cycle. Steer green-field builds and expansions from concept through Level 5 commissioning, ensuring alignment with business objectives and key milestones.
• Be the single source of truth. Translate owner goals into actionable plans for architects, engineers, general contractors, and vendors, securing clear accountability across all parties.
• Keep the engine running. Lead pre-construction, design reviews, procurement, and permitting activities while maintaining cost transparency and schedule certainty.
• Drive project controls. Maintain Primavera P6 or MS Project schedules, manage cash flow, track change orders, and forecast risks—surfacing data-driven insights to leadership early.
• Guard quality & compliance. Oversee on-site execution, verifying workmanship, safety, and adherence to state/federal regulations and corporate standards.
• Leverage performance data. Recommend process improvements that boost uptime, sustainability, and total cost of ownership across the portfolio.
• Communicate with impact. Prepare executive dashboards and present progress, KPIs, and financial status to stakeholders at every level.

Core Qualifications

• Bachelor’s degree in construction management, Engineering, Architecture, or related field.
• 3 + years managing large-scale capital projects—preferably data centers, semiconductor fabs, or other mission-critical facilities—on the owner side.
• Solid grasp of MEP systems (power generation/UPS, HVAC, low-voltage/IT) and Level 1-5 commissioning protocols.
• Proficiency with project controls and collaboration tools such as Primavera P6, MS Project, Procore, BIM (Revit/Navisworks), and Bluebeam.
• Proven ability to influence cross-functional partners and drive decisions in fast-track environments.
• Willingness to travel within Michigan (roughly 25 – 40 %) to active job sites.

Bonus Points

• Advanced degree, PMP, CCM, LEED AP, or OSHA 30 certification.
• Experience negotiating data-center leases or colocation agreements.
• Background working with hyperscalers, enterprise IT teams, or cloud service providers.

Work Environment & Rewards

• Competitive base salary with performance incentives.
• Comprehensive health benefits and 401(k) with company match.
• Flexible PTO plus paid volunteer time.
• Culture built on innovation, accountability, and having fun while delivering exceptional results.

Take the next step in your career by bringing your construction-management expertise to a team that is transforming how technology owners build and scale critical infrastructure. Apply today to learn more!

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

SR Project Manager - HVAC

Location: Brooklyn, NY (On-site)

Industry: Commercial and Institutional Construction

Employment Type: Full-Time

A leading specialty contractor known for delivering complex mechanical systems is seeking a Senior HVAC Project Manager to drive large-scale public infrastructure and institutional projects across the NYC metro. This is a high-impact role at a well-established firm that is growing steadily due to increasing demand for HVAC upgrades, retrofits, and new construction within the public sector. If you are a seasoned project leader with strong union coordination skills and expertise in managing multifaceted HVAC scopes exceeding $10M, this is your opportunity to lead mission-critical projects with visibility and career growth.

Key Responsibilities:

• Manage all phases of HVAC-focused construction projects from preconstruction through closeout.
• Lead project budgeting, forecasting, procurement, and subcontractor management.
• Coordinate multi-trade union labor and ensure compliance with site safety standards.
• Oversee RFIs, submittals, and equipment/material deliveries to align with project schedules.
• Act as liaison between internal teams, clients, subcontractors, and public agencies.
• Direct project field operations and perform regular site visits for progress validation.
• Negotiate and manage contracts, change orders, and project documentation.
• Monitor financial performance including billing, requisitions, and cash flow metrics.
• Support and mentor assistant project managers and junior field staff.
• Serve as the face of the company in client and agency meetings, inspections, and walk-throughs.

Skills & Experience Required:

• 10+ years of HVAC project management experience, with at least 5 years on public works or government-funded projects in the NYC metro.
• Proven ability to lead multi-million-dollar HVAC scopes in large institutional or infrastructure environments.
• Bachelor’s degree in construction management, Mechanical Engineering, or a related discipline preferred.
• Extensive knowledge of HVAC systems, drawings, specifications, and MEP coordination.
• Proficiency in construction scheduling and management tools, plus Microsoft Office Suite.
• OSHA 30, NYC Site Safety Training, and applicable certifications required.
• Valid driver's license and availability to visit job sites across NYC as needed.
• Availability to work nights or weekends based on project demands.

What’s in It for You:

• Competitive salary based on experience, plus performance-driven bonus opportunities.
• Comprehensive benefits package including health, dental, vision, and 401(k) with match.
• Generous PTO, paid holidays, and stability within a growth-focused organization.
• High-visibility role with significant influence on project success and business operations.
• Opportunity to work on transformative infrastructure projects that positively impact communities.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Project Administrator – Commercial Construction

Location: On-site in West Palm Beach, FL

Why You’ll Love This Opportunity

Our client is a nationally recognized general contractor and facility-maintenance partner trusted by Fortune 500 brands coast-to-coast. Operating with the agility of a 10-person core team supported by a custom Microsoft-based platform, they deliver fast-moving projects without the red tape of larger GCs. As they gear up for the next growth chapter, they need a hands-on Project Administrator to keep field and office operations running smoothly.

What You’ll Do

• Coordinate procurement and buy-outs for subcontractors and vendors.
• Draft and update project schedules, meeting minutes, and action logs.
• Track RFIs, submittals, change orders, drawings, and specifications to ensure nothing slips through the cracks.
• Support pre-construction planning by securing resources and confirming permit requirements.
• Oversee punch-list tracking and assemble close-out packages for the client.
• Process subcontractor invoices and assist with monthly owner billings.
• Provide administrative backup to the project manager and field superintendent as needed.

The Expertise You Bring

• 3+ years of commercial construction experience in coordination, administration, or project management.
• Proficiency with Microsoft Outlook, Word, Excel, and Project; CRM or field-service software knowledge is a plus.
• Strong communication, follow-through, and vendor-relations skills that thrive in an unstructured, high-accountability culture.
• Ability to juggle multiple deadlines, own your results, and collaborate with senior leadership and field teams.

What’s In It For You

• Full medical, dental, vision, life, and generous PTO package.
• High visibility with senior leadership—your contributions directly impact client satisfaction and company growth.
• Stable pipeline of nationwide projects with marquee clients and minimal travel requirements.

Work Environment

This is a 100 % in-office role at the company’s West Palm Beach operations hub. Expect a wear-many-hats atmosphere where initiative, reliability, and professional pride are valued above all else.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Call Center & Customer Service Manager

Location: On-Site in Los Angeles, CA

A nationally recognized, growth-focused home services brand is seeking an experienced and highly organized Call Center & Customer Service Manager to lead and optimize its inbound and outbound customer communication operations. With a mission rooted in delivering best-in-class service to homeowners, this company is modernizing the residential remodeling experience—and this role will be central to that evolution.

This is a high-impact leadership opportunity for a people-centric, data-driven operator who thrives in fast-paced environments and is passionate about building systems, improving processes, and coaching high-performing teams. The right candidate will bring expertise in scaling call center operations while ensuring an outstanding customer journey from the first interaction.

Key Responsibilities

• Lead, manage, and mentor a geographically dispersed team of 15–20 customer representatives across multiple time zones.
• Build and implement performance frameworks including KPIs such as booking rate, conversion rate, response time, and quality scores.
• Develop and maintain call scripts, training documentation, objection handling guidelines, and standardized operating procedures.
• Oversee call monitoring, feedback loops, coaching programs, and QA scorecards to elevate service delivery.
• Manage staffing plans, shift scheduling, and coverage to optimize call flow and availability.
• Collaborate cross-functionally with Sales and Operations teams to ensure smooth lead handoffs and consistent customer communication.
• Own CRM workflows, lead tracking pipelines, and real-time performance dashboards to drive data-backed decisions.
• Identify and implement continuous improvements to reduce lead leakage and increase appointment bookings.

Qualifications

• 5+ years of experience managing customer service or inside sales teams within a call center environment, ideally with a distributed or remote model.
• Proven success designing and executing scalable call center processes and KPI-driven performance management systems.
• Deep knowledge of customer conversion funnels, lead qualification strategies, and service excellence standards.
• Proficient with CRM platforms, data analytics, and reporting tools to monitor performance and guide team development.
• Strong leadership presence with a focus on coaching, accountability, and team culture.
• Experience partnering with cross-functional teams to align customer experience with broader business goals.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS