Bloomingdales Jobs in Usa

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

*Class start date 04/06/2026

Job Overview

Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Bloomingdale’s Credit Experience Advocates are responsible for delivering an intimate and distinctive customer experience by responding to Bloomingdale’s customer inquiries via phone, chat, or email. Experience Advocates will provide full ownership to credit related inquiries, seizing the opportunity to rewrite the end of the story. Experience Advocates will leverage an environment of continuous learning and education to foster and achieve creative resolutions. We are driven by our desire to win with our customers by being available, knowledgeable, and always engaging.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction
• Respond to customer inbound calls, chat, or email in an efficient and friendly manner. Always conveying empathy for customer friction points.
• Promote and communicate current sales and loyalty promotions.
• Conduct extensive account research to provide appropriate resolution to customer issues or disputes related to credit reports, billing, payments, account balances, and other credit-related matters, including following up with the customer as needed
• Accurately record and maintain customer information, interactions, and case details in agent desktop systems.
• Engage and collaborate with stores, key stakeholders and business leadership on complex and escalated situations showing our customers that our connection makes us like No Other Store in the World.
• Be entrepreneurial and leverage elevated empowerment to manage appropriate customer accommodations.
• Always act with integrity, humanity, humility, and respect.
• Regular, dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Responsibilities may fluctuate due to business need and colleagues may be responsible to correspond with customers via inbound calls, chats, or emails.

Who You Are

• Ability to integrate Bloomingdale’s customer experience model into all interactions
• Adaptable and able to adjust quickly to changing customer expectations and needs
• Ability to be a self-started who is comfortable taking the initiative to learn new things; strong decision-making abilities; strong analytical skills
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Experience in customer service or a related field, preferably in the credit services industry or luxury selling
• Strong verbal and written communication skills
• Empathic, patient, and professional while dealing with customers, especially in stressful situations Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
• High-School diploma or related experience

Essential Physical Requirements You Will Perform

• This position requires talking, sitting and reaching with arms and hands.
• Involves sitting and talking for at least two consecutive hours, lifting at least 10lbs., stooping, kneeling, and crouching
• Reaching, including above eye level
• Involves close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
• Able to navigate multiple computer applications from a dual monitor setup

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

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This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

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Job Info

• Job IdentificationREQ_722561
• Job CategoryStores
• Posting Date02/23/2026, 12:21 PM
• Locations 7801 Citrus Park Town Center, Tampa, FL, 33625, US

Senior Manager, Journey Optimization

Mason, OH, United States

Full time Schedule

$76,200 - $127,000 Annually*

* based on job, location, and schedule

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Journey Optimization Analytics delivers analytical insights into emerging customer experience trends, process improvements, and contact center optimization opportunities. The role leads operational analytics, customer experience analytics, and exploratory optimization initiatives to drive measurable impact. The Senior Manager supports enterprise-wide strategic initiatives and collaborates cross-functionally to achieve business objectives.

The Senior Manager, Journey Optimization Analytics brings advanced analytics expertise, ideally within a retail or financial services contact center environment. The role demonstrates a proven track record of developing and implementing strategies that drive financial value, improve customer experience, or both.

What You Will Do

• Apply advanced analytical techniques—including exploratory, diagnostic, and predictive methods—to identify the key drivers of customer behavior and operational performance.
• Translate complex data into clear, compelling insight narratives that influence decision-making across the organization.
• Lead multiple concurrent analytical workstreams, delivering high-impact insights on time in a fast-paced environment.
• Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support the execution of MCCS strategies and initiatives.
• Leverage technology and analytics tools to streamline processes, improve operational efficiency, and enhance the quality and speed of insight delivery.
• Identify and champion improvements to analytical processes, tools, and data infrastructure to increase team effectiveness and business impact.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Advanced Analytics & Modeling: Demonstrated expertise in exploratory, diagnostic, and predictive analytics to identify drivers of customer behavior and operational performance, with the ability to translate complex analyses into measurable business impact.

End-to-End Data Management: Strong capability to source, prepare, and transform raw data; design efficient data schemas; and develop robust analytical workflows that move seamlessly from data extraction to executive-ready insights.

Strategic Thinking & Business Acumen: Proven ability to align analytical insights to enterprise strategy, identify financial and customer experience opportunities, and develop data-driven recommendations that advance organizational objectives.

Customer Experience & Contact Center Optimization: Deep understanding of customer behavior and contact center operations, with the ability to uncover trends, improve processes, and drive optimization initiatives that enhance service delivery and financial outcomes.

Insight Communication & Executive Storytelling: Exceptional ability to translate complex data into clear, concise, and compelling narratives that influence stakeholders and senior leaders across the organization.

Cross-Functional Collaboration & Influence: Demonstrated success partnering with cross-functional teams, external partners, and vendors; building strong relationships; and influencing decision-making without direct authority.

Workflow Prioritization & Delivery Management: Strong ability to manage multiple concurrent analytical workstreams, prioritize effectively in a fast-paced environment, and deliver high-quality insights with speed, accuracy, and urgency.

Technical Proficiency: Advanced SQL skills required, with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-plus years of relevant experience required.
• Advanced SQL skills with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Bagatelle International Inc.



Position title: PRODUCTION COORDINATOR

Starting date: As soon as possible

Work Schedule: Full time – Monday to Friday, 9:00am to 6:00pm

Location: In-office, 5 days per week – Garment District, New York City

ABOUT BAGATELLE

Bagatelle International Inc. is a leading design house and manufacturer specializing in contemporary and modern women’s and men’s outerwear, sportswear, denim, and dresses. Based in New York, Bagatelle is recognized for its trend-driven collections and commitment to quality.

The company owns and operates two dynamic lifestyle brands—Bagatelle Collection and Avec Les Filles both known for their elevated aesthetic and strong market relevance. Our collections are proudly carried by top retailers including Nordstrom, Anthropologie, Macy’s, Bloomingdale’s, and Shopbop, earning a loyal customer base across North America.

We thrive on creativity, operational excellence, and speed to market, and we’re looking for new talents to grow with us.

KEY RESPONSIBILITIES

• Responsible for production approval process
• Document and maintain BOM and labels
• Track and follow up BOM’s from overseas suppliers
• Work with team on Lab dip and trim approvals and send to customer when required
• Review and analyze test reports
• Review and approve care labels
• Request and follow up with a variety of samples
• Daily communication with suppliers
• Professionally communicate and follow up with customers on approval submits
• Maintain production status on our web to ensure all is approved within the production timeline

THE IDEAL CANDIDATE

• 3-5 years of experience in garment production
• Strong understanding of garment production, fabric construction, testing
• Proficiency in Excel and Word
• Highly organized with excellent attention to detail.
• Strong written and verbal communication skills
• Collaborative team player with problem solving mindset
• Ability to multitask, prioritize, and work in a fast-paced, deadline-driven environment with a strong sense of urgency

WHY JOIN US?

• Be part of a collaborative, growing team at a recognized leader in contemporary fashion.
• Gain hands-on experience in all stages of product development.
• Work in a fast-paced, creative environment where your voice is valued.
• Benefits include PTO, retirement plans as well as dental, medical, and vision insurance

Job description:

Founded in 1997 by Thierry Gillier, Zadig&Voltaire has redefined the very essence of luxury for a new generation. It is an exciting, highly successful French brand offering luxury fashion for women, men and kids. Indifferent to the norms, dictates, and codes of traditional luxury, the House has revealed over time its passion for freedom, an aspiration that fuels its creativity and perpetuates its audacity. Influenced by musical worlds, steeped in contemporary art, and distinctly Parisian, the brand has made duality its signature.

The spirit of the brand is eternally youthful, encouraging its community to cherish uniqueness. Zadig&Voltaire emphasize the importance of expressing yourself, loving yourself, and cultivating an independent mind, to be free, again and again! Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills in all the countries where the brand is present. Just like its founder, Zadig&Voltaire is an artistic company where employees are encouraged to be entrepreneurial and agile in a context of strong growth. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.

As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved.

Zadig & Voltaire is an equal opportunity employer.

Website

a part-time Key Holder at Zadig & Voltaire Bloomingdale's Newport Beach location, you are a trusted brand ambassador and an essential part of the store team. You are responsible for supporting day-to-day operations, including opening and closing the boutique, delivering exceptional client experience, and ensuring the boutique environment consistently reflects the elevated standards of the brand. You will contribute to the store’s success through expert styling, attention to detail and commitment to client satisfaction.

Responsibilities:

• Act as a dependable point of contact when management is off-site by assisting with store
• opening/closing and overseeing daily operations.
• Maintain a strong floor presence to drive individual sales and support the team in delivering
• seamless client experience.
• Ensure a consistently positive and personalized client experience by prioritizing the customer
• and maintaining the brand’s luxury presence throughout every interaction.
• Capture client data and support follow-up efforts to build lasting relationships and contribute to clienteling goals.
• Replenish merchandise and ensure the sales floor is consistently organized, styled, and fully stocked.
• Stay informed on key product launches and brand initiatives to educate customers and enhance selling conversations.
• Demonstrate strong personal styling and product knowledge to elevate the shopping experience.
• Utilize business reporting tools to identify opportunities, address challenges, and optimize daily performance.
• Utilize the available marketing tools to engage current and new business and drive sales.
• Embrace and utilize technology to enhance customer experience.
• Demonstrate a passion for the luxury sector and knowledgeable of industry, market and fashion trends.

Requirements:

Sales and Service

• Proven experience in client-focused retail sales with a strong track record of achieving personal sales goals.
• Strong commitment to delivering excellent customer service and ensuring a memorable shopping experience.
• Knowledge of retail sales techniques and a keen interest in providing personalized service.

Leadership and Operations

• Comfortable with basic store operations, including replenishment, stocking, and visual presentation.
• Familiar with Retail POS systems, MS Office, and Google Docs.
• Ability to manage time effectively, prioritize tasks, and maintain attention to detail in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills.
• Passionate about the luxury retail sector with an understanding of market trends and industry dynamics.
• Positive, flexible, and reliable, with a focus on contributing to the team’s success.

Education and Training

• HS Diploma Required; Associate’s/bachelor’s degrees preferred.

Experience

• Minimum 2-year experience working within retail sales environment; luxury retail experience a plus

Messika is a Parisian High Jewelry Maison, designed by Valerie Messika, daughter of the renowned diamond trade dealer, Andre Messika. Since 2005, Messika has been a growing leader in jewelry with over 500 Points of Sales worldwide across 90 countries. The Sales Associate role is to embody Valerie Messika’s passion and creativity for diamonds and jewelry design. The Sales Associate must be skilled at developing and nurturing client relationships, while identifying opportunities to expand upon the client’s personal collection of fine and high-end jewelry. The Sales Associate must hold the critical position of acting as a Messika brand ambassador, consistently exceeding client expectations, and achieving their individual monthly sales targets.

POSITION'S MAIN DUTIES & RESPONSIBILITIES

• Provide exceptional customer service by greeting, listening, and assisting clients by exceeding their expectations and demonstrating excellent knowledge of jewelry product and styling
• Present the Messika brand in accordance with the brand’s image
• Suggesting jewelry based on the client’s personal style and needs
• Conveying Messika jewelry by staying true to the Maison’s history and spirit
• Being attentive to the customer’s expectation and acting accordingly
• Proactive with client outreach and demonstrating strong client follow-up skills
• Ensuring that the client’s deliveries are prepared and organized
• Receiving and monitoring of client product exchanges and repairs
• Operating the sales system by updating and monitoring sales recording and client database
• Understanding that being a Messika ambassador means conveying the brand’s spirit even outside of the boutique, by always looking for opportunities to bring in new clientele

ADDITIONAL RESPONSIBILITIES

• Physically and attentively managing the boutique’s inventory, product replenishment, and storage
• Responsible for producing effective quality control
• Handling credit, cash, and tax reduction; always ensuring proper identification is requested of the client

QUALIFICATIONS

• At least 3 years proven previous retail sales experience in fine jewelry or luxury environment
• Well-developed written and verbal skills Excellent interpersonal skills with the ability to build and maintain strong working relationships.
• Strong organizational skills and attention to detail is a must
• Ability to multi-task, work in high pressure environment
• Self-starter / proactive mindset / passion for learning Positive energy and genuine desire to work with people
• Passion for the Brand and thriving in a selling environment
• Intellectual curiosity and passion for learning
• Bachelor’s degree in business-related field is a plus
• Additional language skills are a plus
• Passionate about luxury

DESIRED

• Proficiency in multiple languages
• AJP/GIA GG Certification
• This Sales Associates position will be located in our Hudson Yards location.

Company Description

Founded in 2008, L’AGENCE is a luxury lifestyle brand that seamlessly blends the relaxed vibe of Southern California with an elegant Parisian aesthetic. Originally focused on ready-to-wear and denim, the brand has expanded its portfolio to include footwear, swimwear, belts, and hats. Offering versatile collections that transition effortlessly from casual to formal settings, L’AGENCE is a go-to for individuals with busy, on-the-go lifestyles. The brand is found in over 450 specialty stores worldwide, including top retailers such as Bergdorf Goodman, Saks Fifth Avenue, and Harrods. Headquartered in Los Angeles, L’AGENCE also operates showrooms in New York City, Paris, and Seoul.

Job Summary 

The Senior Account Executive will be responsible for developing and promoting the brand through the implementation of wholesale brand strategy, while maximizing sales growth and product assortment for all categories across designated accounts. Such designated accounts will primarily be major accounts

Examples of Essential Duties and Responsibilities

• Responsible for supporting and growing both new and existing accounts and account relationships (will have a primary focus on Major accounts).
• Provide recommendations to buyers on how to continue to drive business in their respective store.
• Grow L’AGENCE’s top line sales and gross margin in a fast paced environment.
• Partner with VP of Sales and Sales Operations to develop growth and top line sales execution strategies.
• Partner with planner on seasonal budgets and profitability targets and periodically check-in to ensure expectations are being met.
• Project on sales for future inventory needs.
• Work with retail teams to plan events and incentivize staff.
• Analyze weekly sales reports for opportunities.
• Work with customer service to ensure wholesale orders are being properly managed and shipped.
• Strategize growth in new category launches.
• Communicate deadlines and act as liaison between showrooms.
• Other duties as assigned. 

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different position and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Qualifications 

• 5-7 + years’ experience, with at least 4 years in a management of majors wholesale accounts. Experience with Bloomingdales is a plus
• Previous knowledge and experience working within the women’s contemporary apparel industry is required. 
• Established relationships with accounts such as Nordstrom, Neiman Marcus, Bloomingdales. 
• A strong understanding of brand development and multichannel marketing concepts with knowledge of industry competition.
• Strong analytical skills; including a deep understanding of retail math, and advanced excel.
• Extremely organized with attention to detail and accuracy.
• Exercises sound judgement and maintains composure when connecting with clients.
• Resourceful, hands-on, and communicative.
• Exceptional negotiation and presentation skills
• Ability to multi-Task and work well in a team setting