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Hub Group Final Mile is Now Seeking Non-CDL Independent Contractors in Hiawatha, IA!
/nDriver Helper & 26' Box Truck with Liftgate Required
/nHome Daily - Gross $3,900 per Week per Truck
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Appliance Delivery / Installation Contractor Teams
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(*Contractors must own their 26' truck and provide their own Driver Helper. Valid Driver's License required.)
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What's In It For You?
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- Gross $3,900 per week per truck
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- Local deliveries, home daily
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- Paid weekly
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- Weekly settlements
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- Direct deposit
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- Access to online settlements
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Requirements:
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- Valid Driver's License with a good driving record for all drivers
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- Contractors/Owner Operators must have an active MC Operating Authority and DOT number with the FMCSA (or are willing to obtain)
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- Must own, rent or lease a 26' box truck with a lift gate
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- Must have a personal set of tools
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- Professional work experience as an Appliance Installer or a willingness to learn the trade
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Get Started with Hub Group Final Mile Today! Apply Now!
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About the Position:
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Hub Group Final Mile is looking for an Owner Operator/Independent Service Provider Driving Team for appliance delivery routes with basic hook up. Appliances being installed can range from refrigerators, microwave ovens, dishwashers, washers, dryers, and other home appliances.
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Responsibilities:
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- Timely and accurate delivery including installation of appliances
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- Select and use basic tools to assemble, adjust, and install various appliances
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- Must be able to follow complex installation instructions as per manufacturer specifications to complete installation of Refrigerators, Dishwashers, Stoves, Laundry, etc
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- Ability to maneuver items with appropriate equipment and/or assistance from another person
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- Provide a two-person delivery team
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Get Started with Hub Group Final Mile Today! Apply Now!
1. High School diploma or equivalent is required.
2. Current licensure as a Registered Nurse in the State of California is required.
3. Current American Heart Association (AHA) Healthcare Provider CPR card is required.
4. Special skills required of the Registered Nurse include the ability to communicate effectively with patients, family, and health care personnel.
5. Other skills required include the ability to handle varying issues in the midst of any situation and work effectively individually and as a member of a team within a stress producing environment.
Pay Range ($46.
*May be adjusted based on career ladder placement
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
1. High School diploma or equivalent is required.
2. Current licensure as a Registered Nurse in the State of California is required.
3. Current American Heart Association (AHA) Healthcare Provider CPR card is required.
4. Special skills required of the Registered Nurse include the ability to communicate effectively with patients, family, and health care personnel.
5. Other skills required include the ability to handle varying issues in the midst of any situation and work effectively individually and as a member of a team within a stress producing environment.
Pay Range ($46.
*May be adjusted based on career ladder placement
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Operations Manager 3 - 17051
Duration: 6+ Months
Location: Coppell, TX
Schedule: Fully Onsite, Monday to Friday (9AM to 6PM)
**NO C2C due to client restrictions**
Top Skills:
- Communication
- Problem Solving & Data Analyst
- Process Improvement & Optimization
Position Summary:
Responsible for the RB (Refurbish) business account managing, data analyzing and reporting within Mobile Production Center. This role will be assigned mainly to work on carrier(s) account and will interact with internal/external customers related to the account. This role is responsible for reviewing KPIs forecasting, as well as running daily account operation by reviewing data and creating reports.
Essential duties and responsibilities include the following:
- Track & meet the KPI including forecast, return volume, production progress to update data base and report KPI to management.
- Ensures that returned products are repaired and refurbished in accordance with production volume and carrier(s) demand.
- Ensures availability of required materials, products, parts and supplies to achieve daily production objectives.
- Identifies opportunities for cost reduction and efficiency through improvement of existing business or development of new business.
- Review receiving and validate receiving rejects to share guidance on inventory movement
- Operate systematic inventory check to ensure all physical inventories are aligned with systematic data
- Follow up on daily account operation duties and issues to smoothly run the operation
Background/Skills required:
- 2-3 years of work experience related to business analyst/account management/project management area
- Advanced experience using MS Office including Excel, Word, and Power Point. (Especially excel skills for data analyzing and reporting)
- Strong analytical and problem-solving skills
- Able to analyze data and present report
- Excellent communication skills
- The ability to develop and maintain excellent working relationships with multiples levels within the company and external customer(s).
- Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information and plan and prioritize multiple work assignments.
- The ability to read, write, provide critical technical review and prepare reports, technical manuals, test procedures and technical product information.
- Demonstrated English language competency in both oral and written communication modes for both internal and external communications.
- The demonstrated ability to solve problems involving highly diverse conditions requires creativity to search for solutions among learned things.
- Job duties require analysis and judgment of functional practices and daily experiences to be used to determine appropriate courses of action.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
Ochsner Health is excited to open a new Surgical NICU at the Ochsner Main Campus on Jefferson Hwy in New Orleans, LA! We are searching for experienced Respiratory Therapists interested in working in the NICU. This opportunity offers competitive incentives including a Sign-On Bonus and Relocation Assistance. This job provides respiratory care treatment, oxygen services, diagnostic testing and ventilation support services to both in-patients and out-patients ranging in age from neonatal to geriatric. The RT-CRT set-ups, monitors and weans Oxygen Therapy and Artificial ventilation. The RT-CRT draws, analyzes and reports Arterial Blood Gases and EKGs. The RT-CRT delivers intermittent therapy and assists with changing of artificial airways. The RT-CRT provides services as ordered by a physician and in accordance with established policies and procedures.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required - Associate's Degree
Preferred- Bachelor's Degree
Work Experience
Required - None.
Certifications
Required - Current License as a Respiratory Therapist in the state of practice
Certification by the National Board of Respiratory Care as a Registered Respiratory Therapist
Basic Life Support (BLS) from the American Heart Association
ACLS obtained in 90 days
Knowledge Skills and Abilities (KSAs)
* Must have computer skills and dexterity required for data entry and retrieval of information.
* Effective verbal and written communication skills and the ability to present information clearly and professionally.
* Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
* Strong interpersonal skills.
Job Duties
* Performs routine and advanced therapeutic procedures according to established policy and procedure.
* Reviews and documents all clinical information regarding each patient.
* Educates patients and co-workers on procedures and treatment plans.
* Performs diagnostic procedures.
* Provides care based on physical; psycho/social, educational, safety and related criteria, appropriate to the age of patient served in assigned area.
* Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
This employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.
Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.
Must be able to sit or stand for prolonged periods of time.
Must be able to travel throughout and between facilities.
Must be able to work a flexible work schedule (24/7, weekend, holiday, on call availability).
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 5 select option 1) or (mailto: ) . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
Administrative Assistant 3
Pay: $20.00 per hour (Weekly Pay)
Location: Phoenix, Arizona 85007
Schedule Details: Monday - Friday | 8 AM - 5 PM
Job Description
We are seeking a detail-oriented Administrative Assistant to provide clerical and administrative support to ensure efficient daily operations and high-quality service for both internal teams and the public.
This role includes greeting visitors, managing incoming communications, maintaining filing systems, coordinating mailings, and supporting office functions such as supply inventory and equipment maintenance.
The ideal candidate will also assist with data entry and reporting, support training and inspection programs, coordinate public meeting logistics, and collaborate across departments to ensure accurate communication and timely completion of tasks.
Primary Responsibilities:
- Providing clerical and administrative support in order to ensure that internal and external customer services are provided in an effective and efficient manner.
- Greet, assist and/or direct visitors and the public.
- Receive, direct and relay telephone messages and fax messages, direct the general public to the appropriate staff member
- Open and date stamp all general correspondences, maintain the general filing systems and file correspondences
- Maintain an adequate inventory of office supplies
- Respond to public inquiries and coordinate the repair and maintenance of office equipment.
- Complies and inputs data into database for the Inspections Program, ability to summarize data for the various report
- Assist the Education and Training Program answering questions regarding the training schedule, forms, and inputting the data into the database
- Assists the reclamation department with delivery and pick up security documents to the State Treasurer's Office
- Handle communications regarding obtaining mailing addresses for public meetings
- Coordinate public notice mailings
- Provide reclamation department support for public meetings including updating documents, agendas, etc.
Required Qualifications:
- 3-5 years of administrative experience
- Google, FileMaker Pro, Microsoft Access, Microsoft
Job Opportunity - Electrical Engineer
Location : New Freedom, PA
Duration : Full Time
Position Summary
The Electrical Engineer will support product optimization initiatives through design analysis, component evaluation, simulation, and testing activities. This role involves reviewing existing product designs, identifying opportunities for component standardization, conducting simulations, and supporting testing and troubleshooting of electrical systems, including 3-phase systems. The ideal candidate is detail-oriented, technically sound, and eager to contribute in a collaborative engineering environment.
Key Responsibilities
- Research and analyze existing product designs to identify redundant components and recommend design optimizations.
- Review and analyze Bills of Materials (BOMs) to identify opportunities for component commonization and cost reduction.
- Interpret technical drawings, schematics, and electrical documentation accurately.
- Perform circuit simulations to evaluate the feasibility of component substitutions and validate design changes.
- Participate in testing and troubleshooting of 3-phase electrical systems, proactively identifying and resolving issues under the guidance of senior engineers.
- Utilize test equipment such as oscilloscopes, power analyzers, and related diagnostic tools.
- Maintain comprehensive documentation of design modifications, simulations, test procedures, and results.
- Collaborate with cross-functional teams to ensure design integrity and compliance with applicable standards.
Required Qualifications
- Bachelor’s degree in Electrical Engineering or a related discipline.
- Solid understanding of fundamental electrical engineering principles.
- Strong analytical skills with attention to detail.
- Ability to read and interpret technical drawings, schematics, and BOMs.
- Familiarity with electrical test equipment such as oscilloscopes and power analyzers.
- Knowledge of electrical components and systems.
- Strong communication and teamwork abilities.
- Willingness to learn and adapt in a fast-paced engineering environment.
Preferred Qualifications
- Hands-on experience in electrical testing and troubleshooting, including independent resolution of circuit- and system-level issues.
- Experience with circuit simulation tools such as SPICE or Saber.
- Familiarity with applicable industry standards and regulatory requirements.
- Exposure to 3-phase motors and related systems.
ARIUM Leasing Open Interviews - Join Us on 3/10 from 3-5:30pm!
Job ID
2026-3183
Job Locations
US-FL-Orlando
Department
Residential Leasing
Overview
RMR Residential is hiring Leasing Consultants to join our team in Altamonte Springs! Looking for an opportunity with a dynamic and goal-oriented company with great pay? We're growing quickly, and we're looking for excellent talent to join our team.
ARIUM Crowntree Lakes is hosting Open Interviews next Tuesday, March 10th from 3-5:30pm. These will be walk-in interviews, first come first serve and will be about 10-15 minutes. Please make sure to bring a copy of your resume
Date: Tuesday, March 10th
Time: 3PM-5:30PM
Location: ARIUM Crowntree Lakes - 5759 Crowntree Ln, Orlando, FL 32829
*Please note that the open leasing position is for our property, ARIUM Altamonte Springs, located at 520 Terraceview Cove Altamonte Springs, Florida 32714.
Responsibilities
Key Responsibilities for these roles:
Leasing Consultant (Pay Ranging from $21-$22/hr):
- Connect with people through phone calls, appointments and follow up communication elevating the customer experience.
- Support the leasing, retention and occupancy goals of the community
- Actively convert prospects into active residents of the community
- Assist with planning events that help build a strong sense of belonging with our residents and your local community.
Qualifications
Skills We Are Looking For
- Focus on customer satisfaction
- Ability to work independently or in a team environment
- Ability to multitask
- Work a varied schedule including weekends and holidays as required.
- Valid Driver License and Reliable Transportation
**Ads are not all-inclusive of responsibilities and, additional duties will be required based on individual role**
If This Sounds Like You
- Apply now and a member of our team will reach out to schedule an interview time! Walk-ins also welcome!
Total Rewards
The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- Health Savings Account (HSA) & Flexible Spending Plans (FSA)
- 401(k) Plan with Employer Match
- Holidays, Vacation & Sick Time
- Parental Leave
- Tuition Assistance
- Matching Gift Program
- Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance
Company Overview
The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.
RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:
- Integrity at Our Core.
- Perform Passionately and Effectively.
- Inspired Thinking.
- Like We Own It.
- Power of We.
- Mutual Respect.
Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.
Follow RMR on LinkedIn and Instagram @thermrgroup.
The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.
ARIUM Maintenance Tech Open Interviews - Join Us 3/10 from 3-5:30pm!
Job ID
2026-3184
Job Locations
US-FL-Orlando
Department
Residential Maintenance
Overview
RMR Residential is hiring Maintenance Techs to join our ARIUM communities in Orlando & Oviedo, FL!
Join us for Open Interviews!
Date: Tuesday, March 10th
Time: 3-5:30PM
Location: ARIUM Crowntree Lakes - 5759 Crowntree Ln, Orlando, FL 32829
Please bring your resume. These will be rapid interviews, 10-15 minutes!
Looking for an opportunity with a dynamic and goal-oriented company with great pay? We're growing quickly, and we're looking for excellent talent to join our team.
Maintenance Technicians $22+ Per Hour, Monthly Bonus and On-Call Bonuses.
*Please note that one opening is for our property, ARIUM at Oviedo Park, located at 940 City Plaza Way, Oviedo, FL 32765.
Responsibilities
The Maintenance Technician is to assist the Maintenance Supervisor in maintaining the physical integrity of the property. This involves ensuring a safe, secure and comfortable living environment for residents, visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Maintenance Supervisor. In the absence of the Maintenance Supervisor, the Maintenance Technician will assume all maintenance responsibilities.
Key Responsibilities for this role:
- Apartment renovations and turns/Make-Ready
- Exterior preventative maintenance
- Complete work-orders in an effective and timely manner
- Standard handyman work including appliance repair & troubleshooting, painting, plumbing, light electric, light carpentry, & patching drywall.
- Porter/Grounds keeping work during downtime.
Maintenance Skills Desired
- 1+ year of experience as an Apartment Maintenance/Service Technician
- General knowledge of basic residential carpentry, sheetrock, painting, plumbing, and electrical
- Experience troubleshooting & repairing residential appliances
- Experience in HVAC and EPA 608 preferred but not required
Qualifications
- High school diploma or GED equivalent required.
- 2+ years' experience in maintenance property management
- EPA Universal Certification Required
- CPO Certification Preferred
- Ability to earn future designations as required by Industry standards, EPA regulations, OSHA requirements, etc.
- Must possess solid knowledge of carpentry, electrical, plumbing, etc. information as required by daily operations.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment, with the ability to multi-task and meet deadlines.
- Must be team oriented and a problem solver.
- Maintain professional appearance and manner at all times.
- May be required to work extended periods of time without relief, when responding to priority/emergency situations.
- Stooping, standing, climbing (ladders and stairs) as needed.
- Ability to lift and carry objects of up to 50 lbs. for distances of up to 30 feet.
- Must have a valid driver's license.
All candidates must possess a valid driver's license and be willing to consent to pre-employment drug screening and a criminal background check.
Total Rewards
The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- Health Savings Account (HSA) & Flexible Spending Plans (FSA)
- 401(k) Plan with Employer Match
- Holidays, Vacation & Sick Time
- Parental Leave
- Tuition Assistance
- Matching Gift Program
- Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance
Company Overview
The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.
RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:
- Integrity at Our Core.
- Perform Passionately and Effectively.
- Inspired Thinking.
- Like We Own It.
- Power of We.
- Mutual Respect.
Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.
Follow RMR on LinkedIn and Instagram @thermrgroup.
The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 3
Location: United States; Remote, MST or PST
Experience: Senior Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Advanced Technical Resolution
- Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
- Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
- Proactively identifies and addresses issues prior to customer or executive escalation.
- Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
- Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
Subject Matter Expertise
- Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
- Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
- Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
- Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
Knowledge Sharing & Enablement
- Mentors and provides technical guidance to support engineers across all tiers.
- Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
- Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
- Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
Systemic Improvement & Cross-Functional Collaboration
- Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
- Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
- Provides technical input that informs product quality, platform stability, and support scalability.
- Represents customer impact and operational risk during cross-functional discussions and incident reviews.
Customer & Incident Management
- Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
- Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
- Maintains accountability for case progression, resolution quality, and documentation accuracy.
Minimum Qualifications, Education, and Skills
- 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
- Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
- Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
- Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
- Proficient in SQL database analysis, including complex queries and table structure evaluation.
- Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
- Experience with cloud platforms such as AWS and/or Azure.
- Expertise in containerization and orchestration technologies (Docker, Kubernetes).
- Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
- Maintains a high standard of customer focus and operational accountability.
- Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
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