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Job Category: Operations

Requisition Number: WAREH044665

Full-Time

On-site

Hourly Range: $14.40 USD to $27.42 USD

Rate: $21 USD per hour

Riverside, CA 92507, USA

Warehouse Customer Service Representative

Shift/Schedule

• Monday - Friday, 7:00am - 3:30pm

Text DELIVER to 88300 to apply or check out more !

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Look what you'll get by joining the GEODIS team!

• Get Good Money Fair pay and some jobs come with bonus opportunities.
• Get the Right Job/Right Schedule Part-time, full-time, seasonal days, nights, weekends, and even gig work. We have the job and shift you want.
• Get Paid Early Payday as early as you want. Access your earnings on demand.
• Get Free Healthcare Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.
• Get a Break Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.
• Stay Safe We pride ourselves on a safe, clean, and healthy work environment for everyone.
• Get a Voice We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
• Get Promoted When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
• Get a Boost Our \"GEODIS Compassion Fund\" makes one-time grants to teammates who have experienced unexpected catastrophes.
• Get Involved Volunteer in your community or donate to the \"GEODIS Foundation\" or \"GEODIS Compassion Fund\".
• Have FUN Work with fun, supportive people just like you!
• Find Your Place We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
• Find Your Future Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

• Interacts with customers by phone, email, or in person and receives orders or changes in service.
• Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
• Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
• Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
• Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
• Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
• Assures proper invoicing of accounts by verifying computer generated invoices.
• Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
• Reports customer feedback to management, including any signs of customer dissatisfaction.
• Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
• Performs paperwork associated with orders including the maintenance of customer files.
• Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
• Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
• Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
• Works with management regarding product routing for customers
• For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.

Requirements:

• Minimum 6 months related experience and/or training
• Experience with AS400 operating systems and warehouse management systems preferred.
• PC literate with experience with Microsoft Outlook, Word, and Excel
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered \"Essential Functions\" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform \"Essential Functions\" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the \"Essential Functions\".

More about GEODIS

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit to learn more.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

The Kitchen Tech 1 position is responsible for assisting in the kitchen where the company produces edible marijuana products. This entry level position is focused on assisting the lead(s), supervisor, and manager in the direct operation of kitchen equipment and creation of Marijuana Edibles. Level 1 Kitchen Techs are expected to follow company processes in a safe and timely manner. The schedule is Mon-Fri, 7 am-4 pm.

Essential Duties and Responsibilities:

• Carries out tasks accurately and strictly following SOPs including but not limited to:
• General Housekeeping (dish, mop, sweep, surface cleaning, dusting, trash disposal)
• Sugaring Gummies (running sugar tumbler, sorting, quality control checks)
• Demolding Gummies
• Depositing Gummies (set up/break down, depositing, swapping pistons, changing O-rings, troubleshooting, stirring)
• Receiving Orders (stocking, FIFO, inventory checks)
• Packaging Gummies (hand packing, counting, check-weigh, band sealing)
• Follows and ensures strict safety procedures and safety checks.
• Flexibility to help in other GDF departments when needed.
• Operates kitchen machinery, follows strict safety protocols set forth by the company.
• Follows cleaning schedule/regimen.
• Ensures all workspaces are well-stocked and resourced.
• Maintains kitchen small wares by picking-up, cleaning, washing, and distributing.
• Keeps kitchen equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; informing supervisors of the need for repairs.
• Uses effective forms of communication to address and handle situations.
• Other duties as assigned.

Minimum Qualifications:

• Must be able to obtain a state medical marijuana badge and pass a background check
• Must be able to communicate with GDF Team effectively and professionally.
• Must perform under high pressure situations.
• Ability to work in a fast-paced environment and handle high stress situations
• Self-Motivated
• Ability to multitask
• Excellent organizational skills
• Ability to stay focused
• Positive attitude and strong work ethic. Must be a team player with a can do attitude
• Available to work weekends and holidays as needed
• Must have reliable transportation

Education & Experience Requirements:

• High school diploma or equivalent
• 1 year of experience in a regulated field that adheres to health and safety policies and procedures preferred

Physical Requirements:

• Must be able to lift and carry up to 50 pounds.
• The ability to respond quickly to sounds
• The ability to move safely over uneven terrain or in confined spaces
• The ability to see and respond to dangerous situations
• The ability to wear personal protective gear correctly most of the day
• The ability to sit or stand for up to 12 hours at a time
• The ability to work in bright/hot/humid conditions
• The ability to work in low light situations
• Lifting, standing, sitting, walking, bending, reaching, push/pull, repetitive use of hands, grasping use of hands, visual activity
• Exposure to limited hazardous chemicals

At Stratigos Banquet Centre, we are seeking dedicated and passionate individuals to join our team at Western Pennsylvania's premier banquet venue. Located in North Huntingdon and our second location The James Room in Irwin, our modern facility is the go-to destination for weddings, corporate events, banquets, and off-site catering. With over 65 years of experience, we pride ourselves on creating memorable experiences through exceptional service and creative, customized menus.

• Experience: Previous kitchen experience is preferred but not required; training will be provided.
• Physical Stamina: Must be able to stand for extended periods and lift up to 50 lbs.
• Team Player: Ability to work efficiently and cooperatively with kitchen staff and other team members.
• Attention to Detail: Ability to follow recipes and ensure food is prepared and presented according to our high standards.
• Time Management: Capable of working in a fast-paced environment and managing time effectively to meet service demands.
• Hygiene & Cleanliness: Knowledge of proper food handling, sanitation, and safety protocols. Maintain cleanliness and organization of kitchen areas.
• Flexibility: Must be available to work evenings, weekends, and holidays as needed, depending on event schedules.
• Communication: Good communication skills to follow instructions and collaborate with other kitchen staff.
• Positive Attitude: Enthusiastic and professional attitude toward providing excellent service.

Job Benefits:

• Great Pay.
• Positive work environment
• Flexible scheduling.
• Free Meal on 30 minute break.
• Direct deposit Pay
• Occasional Tips from events.

Stratigos Banquet Centre is a family owned and operated company. We have been grateful to serve Western Pennsylvania for over 65 years. We pride ourself on a great work environment, clean building and happy staff and guests. If you're passionate about the hospitality industry and enjoy working in a fast-paced, team-oriented environment, Stratigos Banquet Centre is the place for you. We offer a supportive work culture, opportunities for growth, and the chance to be part of an organization that has been serving the community for over six decades. Join us in creating memorable moments for our clients and building a rewarding career in the hospitality industry!

At Penn Tank Lines, we recognize that our Company Drivers and Independent Contractors play a crucial role in our success. Our family-oriented values remain central to everything we do.

Join our team to find out why so many drivers stick with us for the long haul!

What We Offer:

* Home Every Day: As a Local Driver, you'll be home every day. No more long-haul trips - just quality time with your loved ones.

* Competitive Incentives: We offer highly competitive pay to recognize your hard work and dedication.

* Comprehensive Benefits: Enjoy medical coverage, a wide range of insurance programs, and health savings plans, many at low or no cost. We've got you AND your family covered!

* Retirement Plans: Plan for a future of financial security with our 401K with Company Match.

* Paid Time Off: Take a break - you deserve it! Our employees enjoy paid vacation, holidays, and personal time off.

* Supportive Resources: Access free resources like counseling, legal services, and travel assistance.

* Employee Discounts: Enjoy discounts on computers, cell phone service, and more.

Requirements:

* Valid CDL-A

* You must be 23 years of age

* 2+ years of tractor trailer experience

* Tanker & Hazmat Endorsements

* TWIC Card is required

* For a full list of our Company Driver requirements, please click HERE

Reinventing delivery the S. A. F. E. way since 1974.

We are a trusted partner in the petroleum transportation industry because of our award-winning focus on Safe, Accurate, Flexible, and Efficient delivery. That wouldn't be possible without our dedicated team of professional drivers.

Partner with us today to start driving your career in the right direction!

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along \"The Way to Market\" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

The Event Specialist is responsible for completing in-store food and non-food demonstrations. Acquires and maintains knowledge of products represented. Serves, demonstrates, intercepts consumers and sells products in a professional manner. Maintains an overall professional appearance consistent with the requirements of the job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Physical Demands: The associate will be regularly required to: Stand up to 4 hours at a time without a break; Walk; Use hands and fingers to handle or feel; Reach with hands and arms (including reaching overhead); Talk and hear; Visual ability to read instructions and perform events; Stoop; Kneel; Crouch; Climb (including use of a 6' ladder); Balance; Lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds); Push and pull a wheeled demonstration cart weighing up to 300 pounds fully laden with appliances, supplies and product; Prepare foods and beverages using the required appliances, such as cooking utensils, knives, convection oven, fryer, coffee maker, electric fryer, microwaves and hot oils; Be in contact with cleaning supplies.

Physical Appearance: Individuals must ensure a professional appearance and proper grooming is in order. The associate must present a neat, clean, and appropriately groomed appearance. Specific Retailer Dress code requirements are included in the training documents. In addition, tattoos must not be visible while the associate is engaged in their work assignments.

PLEASE ATTACH YOUR RESUME WITH YOUR APPLICATION!!!

Why is this position for you?

• Permanent Part time (Looking for supplemental income? This is it!)
• Flexible schedule (You decide. Commit to events that work with YOUR schedule.)
• Company-provided training (Ideal for entry-level or those looking to obtain new skills.)
• Crossmark offers employees who work 10+ hours each week benefits such as 401K, Medical, Dental, Vision, and weekly pay!

All your information will be kept confidential according to EEO guidelines.

Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.

About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.

A day in the life, what you'll be doing:

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Handles customer situations in compliance with policy and procedures, attempts to \"solve for yes\" and escalates issues as appropriate
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
• Shares feedback from customers with the leadership team to improve the overall customer experience
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
• Delivers an engaging, positive and authentic customer experience with all customers
• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Holds self and others responsible for the accomplishment of all operational tasks
• Coaches and provides feedback on Sales Associate's performance
• Supports associate engagement by recognizing and rewarding outstanding performance
• Provides direction to associates to ensure understanding of company directives and standards
• Prioritizes and delegates tasks to meet all operational needs
• Supports and executes visual directives and maintains visual standards set by the company
• Drives efficiency in all operational store processes
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
• Ensures all store associates follow all policies, procedures and all Safety Program practices
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Inspires and motivates others by consistently exhibiting core value behaviors
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

What it takes to Join:

• Passion for product, brands, fashion and trends
• High School Diploma or equivalent preferred
• Effective written, verbal and presentation skills
• Strong communications skills
• Excellent time management skills
• Proficient in math and possesses strong computer skills

Developing the Community/ Leadership Qualities:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Physical Requirements:

• The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
• The associate must frequently sit/stand for long periods of time and climb ladders as needed.
• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
• Ability to maneuver around sales floor, stockroom and office areas.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Hotel, Airplane, and Car Travel may be required SM and above roles only.

Position Type/Expected Hours of Work: This is a full-time position. Ability to work 32-40 hours a week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Hybrid: Applicants must be a California resident as of their first day of employment.

PRINCIPAL RESPONSIBILITIES:

Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a timely manner. Respond to all communications coming into Member Services in the form of email, fax, letters, chat and phone calls. Timely responses to all member communication are essential. Must effectively prioritize and flex the workload as new communication and tasks are submitted. Identify the caller's needs, clarify information, research issues, and provide solutions and/or alternatives whenever possible. Accurately and consistently document all conversations in the electronic database. This position is a liaison between the plan, the provider network, and other community agencies. The MSR positions are flexibly staffed classification and work is expected to be performed minimally at the MRS II level. However, the initial selection will be made at the entry level MSR I. Our more advanced level position of the series is the MSR III who will be required to perform a variety of complex matters.

Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating communication between departments to ensure action, cooperation, and compliance of managed care operations.

Member Services Representative I

This position which requires the ability to work as a team player within the Alliance and with external contacts, make sound judgments based on analysis of information, be an effective communicator, active listener and balance advocacy for the member with the policy provisions such as plan policies, EOC, regulatory guidelines, and DMHC/DHCS rules and regulations. The MSR provides courteous, professional, and accurate responses to incoming inquiries regarding network, plan benefits, eligibility, authorizations, plan services and guidelines, as well make decisions with the goal of ensuring member satisfaction and retention. The MSR performs a variety of complex functions and is also responsible for maintaining accurate and complete inquiry/grievance records in the electronic database. Maintains compliance with DMHC regulatory requirements and DHCS contractual obligations. MSR I staff who demonstrate proficiency in meeting, maintaining and exceeding principal performance objectives and metrics may be eligible to be promoted to a Member Services II or III role. Member Services Representative I staff may be eligible for promotion to Member Services Representative II or III positions once they have worked as a MSR I for a minimum of 12 months to be proficient with program and system knowledge in addition to meeting performance matrix requirements.

Principle duties and responsibilities

* Serve as the primary contact for members, providers and others for questions related to claims, benefits, authorizations, pharmacy, member eligibility and other questions related to Alameda Alliance and provide accurate, satisfactory answers to their inquiries or concerns.

* Respond to and resolve member service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims, behavioral health, and care coordination.

* Answer incoming calls, emails, chats, and other requests for assistance in a timely manner in accordance with departmental performance targets and provide excellent customer service while doing so. May include assisting members in person.

* Recognize and understand the difference between calls that require quick resolutions and calls which will require follow-up and handle each appropriately.

* De-escalate situations involving dissatisfied customers, offering patient assistance and support.

* Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM) system.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Interface with Grievance and Appeals, Claims, Enrollment, IT, Network Management, Pharmacy, Authorizations, and other internal departments to provide Service Excellence to our members.

* Help guide and educate members about the fundamentals and benefits of managed health care topics, to include managing their health and well-being by selecting the best benefit plan service options, maximizing the value of their health plan benefits, and choosing a quality care provider.

* Intercede with care providers (doctor's offices) on behalf of the member, assisting with appointment scheduling; connect members with internal Case Management Department for assistance as needed.

* Assist members in navigating , the Member Portal, and other health care partner online resources and websites to encourage/reassure them to use self- service tools that are available.

* Manage any issues through to resolution on behalf of the member, either on a single call or through comprehensive and timely follow-up.

* Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues.

* Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits.

* Meet the performance goals established for the position in the areas of compliance, efficiency, call quality, member satisfaction, first call resolution, punctuality, and attendance.

* Always maintain a professional level of service to members.

* Always maintain confidentiality of information.

* Consistently support the Alliance's approach to Service Excellence by adhering to established department and company standards for all work-related functions.

* Interact positively with all Alliance Departments.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Process MS Dept projects

* Serve as a back-up to manage the escalated calls.

* Perform other duties as assigned.

ESSENTIAL FUNCTIONS OF THE JOB

* Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.

* Conflict resolution: Resolve member problems/conflicts by convening with other departmental staff as needed.

* Member communications: Create and/or mail appropriate member materials and communications as needed.

* Computer: Perform ongoing data entry which assists in the maintenance of the Member Services department database to ensure data integrity.

* Comply with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.

PHYSICAL REQUIREMENTS

* Constant and close visual work at desk or computer.

* Constant sitting and working at desk.

* Constant data entry using keyboard and/or mouse.

* Constant use of multi-monitor setup

* Frequent use of telephone and headset.

* Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.

* Frequent lifting of folders, files, binders, and other objects weighing between 0 and 30 lbs.

* Frequent walking and Standing

Number of Employees Supervised: 0

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent experience preferred.

* High school diploma, GED required.

* The ability to speak and understand-bilingual: Spanish/English, Cantonese/English, Vietnamese/English, Tagalog/English are required as designated.

* A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet requirements. The successful candidate must score 90% or higher.

MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:

* Minimum one year of direct customer service experience. Call center experience and managed care experience a plus

* Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services programs.

* Demonstrated knowledge expert of AAH Member Services policies and procedures

* Consistent record of meeting, maintaining, or exceeding monthly Departmental performance metrics.

* Consistent track record of documenting Service Requests accurately and clearly and monitoring open Service Requests to ensure responses and closure.

* Consistent record of high quality of work as demonstrated through call and documentation auditing, appropriate Call Disposition coding, as well as an overall acceptable monthly Member Satisfaction Survey result as assessed by Member Services Quality Specialist, MS Trainer and Member Services Supervisor.

* Demonstrated proficiency in current Customer Relationship Management (CRM) tool, phone system software Quality Management Solution, Pharmacy Benefits Management applications (PBM), Interpreter vendor scheduling software, delegate portal solutions and the Alliance's Member portal.

* Demonstrated ability to effectively handle the department's key special projects: Member Portal Request Processing, Kaiser PTE Requests, PCP retroactive and same month requests.

* Demonstrated ability to help members face-to-face in the field and/or at the Alliance offices (walk-ins). Also highly skilled at handling issues related to member bills, transportation set-up and benefit coordination with providers and pharmacy needs.

SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):

* Ability to prioritize and adapt to changing situations in a calm and professional manner.

* Ability to maintain composure in stressful situations.

* Excellent problem-solving skills

* Ability to exhibit cooperation, flexibility, and provide assistance when talking to members, providers, and staff.

* Skill in basic data entry

* Ability to type 40 net words per minute: multi-task

* Manual dexterity to operate telephone, computer keyboard equipment.

* Speak English proficiently, clearly, and audibly.

* Memorize and retain information quickly; meet physical requirements

* Spell correctly

* Learn the policies, regulations, and rules applicable to business operations.

* Follow instructions, reason clearly, analyze solutions accurately, act quickly and effectively in emergency situations; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

* Excellent phone etiquette and ability to communicate clearly and concisely, both orally and in writing.

* Excellent interpersonal skills with the ability to interact with diverse individuals and flexibility to customize approach to meet all types of member communication styles and personalities.

* Strong verbal and written communication skills.

* Demonstrated ability to quickly build rapport and respond to members in a compassionate manner by identifying and exceeding member expectations (responding in respectful, timely manner, consistently meeting commitments).

* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the member.

* Must be self-motivated and able to work with minimal supervision

* Must be team-oriented and focused on achieving organizational goals.

* Proficient problem-solving approach to quickly assess current state and formulate recommendations.

* Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions which members can understand and act upon.

* Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal resilience.

* Ability to work regularly scheduled shifts within the Alliance's hours of operation including the training period, with scheduled lunches and breaks, flexibility to adjust daily schedules; and to work over-time and/or weekends as needed.

* Medical terminology knowledge preferred

* Ability to work within a broad systems perspective

* Experience in use of various computer systems software as well as Microsoft Windows, and Microsoft Suite, especially Outlook, Word, Excel.

* Must have reliable and stable internet connection for remote work (50-100 Mbps download speeds).

Employees who interact with members of the public may be required to be tested for Tuberculosis and fully vaccinated against COVID-19 and influenza. Successful candidates for those positions/ classifications may be required to submit proof of vaccination against influenza and/or COVID-19, a negative Tuberculosis test, or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the Human Resources department.

SALARY RANGE $22.88-$34.33 HOURLY

The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.

Pegasus Recovery Solutions is actively hiring for day and night LPR drivers.

At Pegasus Recovery, our LPR team helps build viable data for current and future assignments. We are looking for dedicated individuals who are committed to going above and beyond and take pride in the work that they do.

What is an LPR Driver? LPR stands for License Plate Recognition. Our drivers are assigned a company vehicle, equipped with 4 cameras; each facing at different angles. The cameras scan for license plates of vehicles currently in the repossession database and drivers will be alerted when a possible repossession has been detected. We will have assigned areas for each driver, which requires you to drive down every street, in that assigned area; until completed and you move to your next area. Building data is the heart and soul of this position; the recoveries you find are the cherry on top!

A day in the life of an LPR driver: Arrive to the lot on time, well rested, in comfortable attire and prepared for your shift. Completed your inspection of the assigned vehicle and plan your route. (Setting a goal for yourself on how much area you want to cover, how many plates you plan to scan, etc.) Head out to complete your shift! Arrive back to the lot about 15 minutes before shift end, wipe down your vehicle, clean out any trash and complete your post inspection.

Are you the candidates we're looking for?

• A person who prides themselves on punctuality. Attendance is the key to success.
• The ability to drive for extended periods of time. Small breaks are allowed.
• Can work with little to no supervision, stay on task, and take safety as a priority.
• Have a valid driver's license with 3 years of clean driving record. Free of license suspensions and/or major infractions.
• 24 years or older (for insurance purposes)
• Pass a background check and drug screen
• Tech savvy
• General familiarity of car makes and models

Schedules: Day shift: 7:00am to 5:00pm Monday through Friday. Night shift: 7:00pm to 5:00am Sunday through Thursday. 50 hours per week.

Compensation: $14 per hour for the first 40 hours. $21 per overtime hour (10 mandatory OT hours per week). As long as all 50 hours have been worked you can expect $1,540 every two weeks. We do offer a commission for each secured vehicle that you locate, details will be discussed upon interview.

We look forward to receiving your application and excited for you to be a part of growth and success!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros, we are a fun-loving, mind blowing company, making a massive difference one cup at a time.

But lets be real, this job isnt for everyone. Its fast, high-energy, and physically demanding. Youll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, youll connect with customers, keep up in a fast-paced environment, and bring the energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someones day.

• Adaptable and quick; you can handle a rush and keep the kindness rolling.

• Team-oriented and ready to support your crew, no matter whats needed.

• Positive and considerate; you bring the energy, even when it gets busy.

• Committed to growth and always looking for ways to improve.

What Youll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.

• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.

• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.

• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.

• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.

• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy work. Youll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shiftsso take those breaks to recharge!

• Crew-first mentality. We support each other, have everyones backs, and get the job done together.

• Weather-ready. Be prepared for all conditions; weve got Dutch gear to help!

• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).

• Reliable transportation. Youll need to show up on time for scheduled shifts and mandatory meetings.

• Training & Development. Well set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why Youll Love It Here:

• Weve got your back. Competitive pay, tips, and opportunities for career growth within the shop, HQ, and or warehouse & fulfillment opportunities.

• Perks on perks. Free drinks & food on shift, Dutch Bros swag, and a work environment like no other.

• Make a difference. Every cup you serve supports local communities and brings people together.

• Room to grow. We believe in developing our people: Broista today, leader tomorrow.

If youre ready to radiate kindness, make an impact, and take part in something bigger than yourself, then wed love to meet you!

Compensation:

Up to $15.75 per hour

Number includes an average tip of $6.00 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

Event Coordination

• Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
• Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
• Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Adjust plans and events based on client's feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.

Customer Experience

• Help customers shop, locate products, and provide them with solutions.
• Provide fast and friendly check out experience.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customer on Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck un-load, stocking and planogram (POGs) processes.
• Complete merchandise recovery and maintenance.
• Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production.
• Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

• Energetic and enthusiastic and personality.
• The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
• Must have excellent people skills.
• Must have experience working with children and children's events.
• Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
• Must have organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required

Physical Requirements

Work Environment

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Total Base Pay Range for this Position:

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at ?and? .?The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-8 MICHAEL).

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