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Gulfport and its neighboring cities provide residents with waterfront access, fresh Gulf seafood, majestic stretches of white sand beach, cultural arts, and history, all within minutes of Interstate 10.

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Contact Abby Porzio at or .

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Are you looking for a dynamic and rewarding way to spend your summer? We have the perfect opportunity for you!

This is a full-time, temporary, on-site position at General Motors for the summer of 2026. The position will be no longer than a 3-month period beginning as early as May 2026.

In this role, you may have the opportunity to assist in managing multiple work teams in a fast paced, high volume manufacturing environment. You will be responsible for coordinating and leading daily team activities to achieve business metrics using GM tools and processes as it relates to material flow. You may also be called upon to help with miscellaneous projects as required by the team.

The Role:

We are seeking a motivated and detail-oriented Entry-Level Group Leader to join our manufacturing team. This role supports production operations with a strong focus on quality, process control, and continuous improvement.

What You'll Do (Responsibilities):

• Analyze and respond promptly to the manufacturing daily plan, making necessary adjustments to operations as required
• Manage multiple tasks in a fast-paced environment with competing priorities
• Oversee production, inspection, and GM Built-in-Quality initiatives
• Apply independent judgment within Global Manufacturing Systems, emphasizing Safety, People, Quality, Responsiveness, Cost, and Environment (SPQRCE).
• Drive accountability through people and processes which may require difficult conversations

Specific physical requirements of the position include the ability to:

• Work in a loud manufacturing environment that may not be climate controlled (conditions can be hot or cold)
• Possess good physical stamina and coordination to frequently and repetitively:
  • Bend, twist, kneel, crouch and reach to perform work
  • Lift or carry materials weighing up to 15 lbs. and periodically carry or lift materials weighing up to 40 lbs.
  • Walk and stand for prolonged periods of time
  • Occasionally sit, climb (including ladders and lifts) and drive vehicles and equipment
• Read standardized work instructions, operate machines and tools, and perform quality inspections
• Promptly detect and respond to safety instructions, alarms, and signals
• Wear personal protective equipment, for example: safety glasses, gloves, hats, ear plugs, and safety shoes

Your Skills and Abilities (Required Qualifications):

• 18+ years old
• High school diploma or equivalent
• Must be able and willing to work rotating shifts, weekends, and overtime when required
• Satisfactorily complete drug testing and a background check
• Proficiency to listen, read, follow work and safety instructions
• Ability to solve complex problems and work in a fast-paced environment and make decisions in ambiguous fast-paced environment
• Strong interpersonal skills and ability to manage conflict effectively
• Basic computer proficiency (i.e., Microsoft applications, typing, email, etc.)

What Can Give You a Competitive Edge (Preferred Qualifications):

• Understanding of automotive manufacturing processes and production flow
• Experience supervising employees in a union environment
• Understanding of traceability requirements and data collection for commodities in assigned area

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-beingat work and at homeso you can focus on realizing your ambitions.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-8 In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Location: WEST DES MOINES, IA, US, 50266

Store # - Mall Name: 6438 - Jordan Creek

EEO Statement: Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants: In connection with your application, we collect information that identifies, reasonably relates to or describes you (\"Personal Information\"). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application, please email us at . A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking accommodation when applying for a career at Lids.

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it through years of hard work, learned from our successes and failures, lived at the intersection of fan and fashion and stayed true to our core values.

Have fun! Sell hats!

Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individuality, team pride and personal style. Working in our retail stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject matter expert in our products and services.

Generate revenue

• Achieve revenue growth through customer service
• Meet or exceed company goals in all individual statistics
• Engage in store maintenance according to current visual guidelines, including: proper sales, signage, and store cleanliness
• Maintain a professional appearance in accordance with the dress code

Control costs

• Protect the company's assets within the guidelines of LIDS retail
• Participate in store inventory management, including processing shipments and returns
• Assistance in the correct and timely counting of the products
• Support and follow all LIDS retail policies, procedures and principles
• Perform other assigned tasks

• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner
• Ability to read and operate a computer
• Ability to lift up to 50 pounds
• Ability to climb a ladder and work with hands overhead
• Standing required for up to 100% of the time

• Strong interpersonal skills and the ability to communicate verbally clearly and professionally
• Ability to read and operate a computer
• Ability to lift up to 50 pounds
• Ability to climb a ladder and work with your hands over your head
• Ability to stand on its feet up to 100% of the working time

Associates start at local minimum wage with up to 10% more based on experience. Exact compensation may vary based on skills, experience, and location.

High School Graduate or Equivalent

Less Than High School Graduate

Location: Lexington, KY, US, 40513

Store # - Mall Name: 8151 - Fan Outfitters Palomar Center

EEO Statement: Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants: In connection with your application, we collect information that identifies, reasonably relates to or describes you (\"Personal Information\"). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application, please email us at . A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.

Providing excellent customer service by following LIDS Sports Group customer service programs. Meet or exceed Company Objectives in all individual sales goals. Participate in store maintenance per the current visual guidelines including: proper merchandising, signage and store cleanliness. Maintain a professional appearance consistent with Dress Code Policy.

Protect Company assets within guidelines of LIDS Retail policies. Participate in restocking and resetting of merchandise. Support and adhere to all LIDS Retail policies, procedures and guidelines. Other duties as assigned.

Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner. Ability to read and operate a computer. Ability to lift up to 50 pounds. Ability to climb a ladder and work with hands overhead. Standing required for up to 100% of the work time.

Seasonal Part Time Associates start at local minimum wage with up to 10% more based on experience. Exact compensation may vary based on skills, experience, and location. The seasonal duration of this position will conclude on January 6th.

Reports To

We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.

To be a successful help desk technician, you should be well-versed in all aspects of computer systems configuration, set up, and maintenance. You should also have excellent interpersonal and communication skills.

1. Responding to queries on the phone, via email, in person, or through remote access.
2. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
3. Training computer users.
4. Training other staff on troubleshooting and diagnosing problems.
5. Gaining feedback from customers to improve training methods.
6. Writing and editing training manuals.
7. Running reports and analyzing common complaints and problems.

1. An Associate's degree in computer science or related field.
2. A strong working knowledge of computer systems, hardware, and software.
3. Good problem-solving, analytical, and team-working skills.
4. Excellent communication and interpersonal skills.
5. An openness to learning new technologies.

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

We are looking for a customer service oriented Help Desk specialist to provide technical support to user in an efficient and accurate manner. You will be considered as the organizations front line staff and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customers value is maintained to the standards set forth by the company.

• Provide first level contact and communicate resolutions to end users via phone for ticketing system
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Properly escalate unresolved questions/issues to the next level of support
• Track, route and redirect problems to correct resources
• Meet or exceed SLAs in response to resolving tickets and phone support request
• Install, modify, and repair computer software
• Walk end users through problem solving process
• Follow up with end users, provide feedback and see problems through to resolution
• Use excellent customer service skills to exceed users' expectation
• Recommend procedure modifications or improvements as needed
• Preserve and grow your knowledge of help desk systems, products, and services

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.

Education/Training:

• High school diploma, GED or equivalent
• Prior information technology or help desk experiencepreferred
• BSc/BA in IT, Computer Science or relevant field a plus

Skills:

• Proven experience as a help desk technician or other customer support role in
• Tech savvy with working knowledge of office automation products, remote endpoint management tools.
• Excellent communication skills
• Customer-oriented, ability to work independently as well as in a team and remain on task
• Good understanding of computer systems, mobile devices and other technology products
• Ability to diagnose and resolve basic technical issues quickly
• Must have a valid driver's license

Experience:

• A minimum of two (2) years related experience required. Preference will be given to candidates with previous help desk/call center experience
• All applicants must be 18 years of age or older

Hours: Fill In hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

IT Helpdesk & Support Manager

Exciting opportunity to join a growing Fortune 500 organization!

You will manage a team of 20+ IT Support Techs and will oversee the day-to-day operations across numerous locations in the NE. Your mission is to balance tactical daily operations with strategic process improvements.

This is a direct hire position.

You will be based in an area southwest of Boston (Canton/Norwood/Walpole general area) with oversight for locations in MA, MD, VA, and RI (potential future expansion to other NE states). You will travel to various locations, as needed (majority of travel will be day trips, with approx. 20% overnight trips).

Excellent benefits include: 10% target bonus, 401k match, stock awards, flex time, paid training, etc.

RESPONSIBILITIES:

• Lead, mentor, and supervise 20+ IT Support Techs and ensure the delivery of an exceptional IT Service Experience
• Manage daily Helpdesk operations, including staff schedules & workload distribution
• Ensure prompt response & resolution of incidents/service requests while monitoring ticket queues & performance metrics
• Establish & enforce Helpdesk policies, procedures, & SLAs
• Act as primary escalation point for complex or critical technical issues
• Identify recurring technical issues & implement root-cause solutions to improve stability
• Maintain & improve internal documentation, Knowledgebase, & SOPs
• Oversee onboarding & ongoing training programs for IT Technicians
• Prepare reports & executive dashboards re: Helpdesk performance, trends, improvement areas
• Coordinate with other IT teams to resolve system-wide problems & ensure compliance
• Collaborate with various depts. to ensure IT support alignment with business goals

REQUIRED:

• 1+ years as an IT Support/Help Desk Manager, including hire/fire responsibility
• 5+ years of hands-on IT Support or Helpdesk experience
• Strong technical understanding of IT systems, hardware, software, & networks
• Ability to mentor & train new IT Technicians
• Experience with ITSM systems & remote support tools
• Experience in data management & reconciliation
• Strong analytical, problem-solving, communication, & customer service skills
• Must have a driver mindset with a high sense of urgency in a fast-paced environment
• Must pass a background check & drug test (excluding THC)
• Must have a valid driver's license, reliable vehicle, & clean driving record

PREFERRED:

• ITIL certifications
• Budgeting & vendor management experience
• SLA & KPI management experience
• Cybersecurity compliance knowledge

W2 ONLY; NO 3rd Parties, C2C, or Visa Sponsorship

Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.

Softrams, acquired in November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.

At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being.

Job Description:

We are looking for a bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible for providing initial support to all incoming inquiries delivered through a variety of communication mediums involving a variety of support requests. The ideal candidate should be highly focused, detail oriented, and able to multitask in a fast-paced federal healthcare information technology environment. If you are looking for challenges, problem solving, and working with the latest in technology then Softrams has a spot for you.

Basic Requirements:

• Ability to obtain a U.S. Federal Position of Trust clearance designation.
• Must reside in and be able to perform work in the United States.
• Must have lived in the United States for 3 of the last 5 years.
• One or more years of proven experience in an IT service desk or customer service environment.

Additional Bonus Qualifications:

• Experience using Help Desk ticketing systems and tools in a federal healthcare space (Centers for Medicare and Medicaid Services).
• Possess the motivation and initiative to adhere to timelines, Service Level Objectives, and manage incoming volumes.
• Demonstrate the adaptability and flexibility to ensure proper staffing requirements during established Help Desk Hours.
• Thrive in a collaborative environment and maintain a positive, professional demeanor.
• Excellent verbal and written communication skills.
• Previous experience working on a Federal Service Desk project.
• ServiceNow knowledge or experience is a big plus.
• Experience with cloud-based Call Center Software, specifically CXone.
• Knowledge and/or experience of Agile methodologies in a Service Desk environment.
• Experience with utilizing Atlassian tools like JIRA and Confluence.

Responsibilities:

• Provide administrative and technical support for the Center for Medicare & Medicaid Services (CMS) Technical Help Desk.
• Resolve incoming support requests and inquiries from customers. Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods.
• Review incoming Help Desk inquiries in a timely manner with a focus on delivering a first contact resolution.
• Adhere to established Help Desk workflows to ensure proper triage, research and escalation protocols are followed.
• Track incoming support requests from customers using a CMS‐approved tool (ServiceNow).
• Notify customers of system status such as planned and unplanned outages, service disruptions, and reduced functionality.
• Collaborate with Help Desk leadership and other teams to communicate potential issues affecting volumes.
• Support the development, management and use of customer support scripts.
• Assist with the preparation or maintenance of standard operating procedures and protocols.

Public Trust Clearance:

Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.

Work Location:

Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles.

Why Tria?

What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.

As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow

EEO Statement:

Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at

Job Title: Help Desk Support Specialist (Contract-to-Hire)

Compensation: $19/hour

Employment Type: 6 Month Contract-to-Hire

Position Overview

Robert Half is seeking a Help Desk Support Specialist to provide efficient, high-quality technical support to end users. This role is responsible for handling incoming support requests, resolving Level I technical issues, and ensuring timely escalation when necessary. The ideal candidate thrives in a fast-paced environment and is committed to delivering excellent customer service while maintaining strong documentation and ticket management practices.

Key Responsibilities

• Log and track all incoming support requests within a ticketing system, ensuring accurate and thorough documentation
• Serve as the first point of contact for technical support inquiries via phone, email, and voicemail
• Prioritize and manage incoming tickets based on urgency and business impact
• Troubleshoot and resolve Level I technical issues, escalating more complex problems to appropriate teams
• Utilize internal knowledge bases and online resources to assist with issue resolution
• Maintain and update help desk documentation, including knowledge base articles and FAQs
• Follow established escalation procedures and service level expectations
• Support general help desk operations and assist with special projects as needed

Process Improvement & Operations

• Adhere to established help desk policies, procedures, and service standards
• Contribute to continuous improvement of ticketing processes and workflows
• Identify opportunities to enhance efficiency and recommend process improvements
• Develop and maintain user guides, help sheets, and knowledge base content
• Build familiarity with supported hardware, software, and systems

Customer Service & Support Excellence

• Monitor open tickets and follow up to ensure timely resolution
• Escalate critical issues to leadership when necessary
• Conduct follow-ups with users to ensure satisfaction and quality of service
• Build strong rapport with end users and effectively gather detailed issue information
• Promote a positive, customer-focused support environment

Qualifications

Education:

• High School Diploma or equivalent required
• Additional technical training or coursework preferred

Experience:

• Minimum of 1 year of call center and/or technical customer support experience
• Experience with ticketing or call tracking systems preferred
• Exposure to supporting hardware, peripherals, or POS systems is a plus

Skills & Competencies

• Strong troubleshooting and problem-solving abilities
• Excellent verbal and written communication skills
• High attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Team-oriented mindset with a focus on continuous improvement
• Strong customer service orientation

Pre-Employment Requirements

• Background check and drug screening
• Skills and customer service assessments as part of the interview process

About RFS®

At RFS®, we don’t just manage projects—we build lasting partnerships. Our mission is to deliver exceptional multisite project management through constant communication, technical excellence, and a commitment to quality.

As RFS® continues expanding nationally, our technology systems play a critical role in supporting operations, communication, and data-driven decision making. We’re looking for a systems-minded IT Coordinator who thrives in a fast-paced environment and enjoys helping teams work more efficiently through reliable technology and strong system support.

Role Overview

The IT Coordinator supports the day-to-day operation of the company’s technology systems and provides internal help desk support across the organization.

This role requires strong troubleshooting ability, clear communication, and a systems-oriented mindset. The IT Coordinator will help maintain user access, configure employee technology, and support core platforms such as Salesforce and Microsoft 365.

You’ll serve as a key support resource for Team Members across the company, helping resolve technical issues, maintain system reliability, and contribute to the ongoing improvement of our technology environment.

This position is based in Brooksville, FL, with hybrid flexibility depending on operational needs.

Key Responsibilities

• Provide help desk support and resolve internal technical issues across company systems
• Troubleshoot hardware, software, and user access issues for Team Members
• Configure laptops, mobile devices, and system access for new employees prior to onboarding
• Administer and support internal platforms including Salesforce and Microsoft 365
• Maintain user permissions and system configurations across company tools & platforms
• Assist with the development and maintenance of internal documentation, SOPs, and system procedures
• Monitor recurring issues and help identify opportunities to improve system workflows and processes

What Makes You a Fit

• Experience in IT support, help desk, or systems administration
• Hands-on experience supporting Salesforce or similar CRM platforms
• Strong troubleshooting and problem-solving ability
• Comfortable supporting both hardware and cloud-based systems
• Clear communication skills and the ability to assist non-technical users
• Organized and systems-minded with the ability to manage multiple support requests
• Service-oriented mindset with a desire to help teams succeed through reliable technology

What We Offer

• Competitive compensation and quarterly performance incentives
• Growth opportunities as RFS® expands
• Collaborative, high-performance culture
• Hands-on training & professional development support
• Tuition reimbursement & opportunities to expand technical certifications