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The Account Processing Manager is responsible for overseeing the daily operations of the Account Processing Department within a community bank environment. This role ensures the accurate and timely processing of deposit account documentation, regulatory compliance, risk management, audit readiness, and team leadership. The Manager exercises a broad range of decision-making authority, supports strategic initiatives, and partners closely with senior management to enhance operational efficiency and service excellence.
Key Responsibilities
Operational Leadership & Oversight
- Oversee maintenance of existing accounts, including but not limited to title changes, product type changes, account status changes, address updates, overdraft links, combined statement, confidential accounts, employee, officer and director accounts, opt in and opt out to Reg E, deceased customers, and legal documentation.
- Ensure all account processing tasks are completed accurately and timely in accordance with the Account Matrix.
- Supervise daily Online Account Opening processing.
- Monitor the Online Account Opening for fraudulent activity and escalate as necessary.
- Responsible for quality control and creating District Exceptions for all branches and business units.
- Monitor Document Management queues and recommend or submit software updates as needed.
- Ensure all deposit account documentation is scanned into the FCM system timely and accurately.
- Coordinate weekly schedules to ensure balanced workload distribution and daily task completion.
- Oversee the processing of CD interest checks and IRA distributions.
- Handle escalated operational and balancing issues, including out-of-balance conditions.
- Review and approve internal DDA and GL accounts.
- Monitor daily Cold+ reports and work with vendors to resolve discrepancies.
- Review and prepare daily and monthly reconciliations for upper management and Finance.
- Train other business units on CD and IRA processing.
- Oversee robot implementation with the RPA team.
- Oversee the UIR-Unposted transactions for CD and IRA are processed timely and accurately.
- Oversee the interest rate exceptions and approvals.
- Calculate, approve and process interest adjustments.
- Review and approve OTE’s for staff.
- Process correspondence on a daily basis.
Compliance, Risk & Regulatory Management
- Ensure full compliance with all federal and state banking regulations.
- Oversee processing of IRS C-Notices, B-Notices, Non-Resident Alien Recertifications, and Beneficial Ownership requirements.
- Ensure CD and IRA accounts are maintained in compliance with industry regulations.
- Develop CD and IRA training materials for new or changed regulations.
- Conduct a CD and IRA training session for the branches.
- Oversee processing of IRA distributions, contributions, transfers, rollovers, beneficiary updates, and interest adjustments.
- Ensure all federal and state reporting is completed accurately and timely.
- Resolve year-end tax reporting issues.
- Assist with state abandoned property processing.
- Maintain strong audit results and satisfactory or better audit ratings.
- Coordinate compliance training as regulations change.
- Make risk-based decisions to decline accounts to mitigate fraud and losses.
- Quickly report fraud cases to the Fraud Recovery Team.
Legal & Research Processing
- Escalate non-routine legal matters appropriately.
- Collaborate with legal on complex documentation
Strategic Planning & Process Improvement
- Develop and implement strategic plans to improve departmental productivity, quality, and efficiency.
- Create, maintain, and update policies and procedures.
- Evaluate and improve business processes to enhance operational effectiveness and budget management.
- Participate in department initiatives and special projects.
- Support senior management with bank acquisitions, product launches, and system implementations.
- Coordinate Disaster Recovery and Pandemic testing for the department.
- Assist in implementation of new projects and acquisitions.
Team Leadership & Development
- Provide leadership, mentoring, coaching, and training to develop staff toward departmental goals.
- Foster a productive, team-oriented work environment.
- Maintain positive employee relations.
- Determine appropriate staffing levels; interview, hire, discipline, and terminate staff as necessary.
- Manage timecards, vacation schedules, and attendance.
- Coordinate cross-training and professional development opportunities.
- Provide additional training through seminars, webinars, and internal programs.
- Train staff in research and resolution of balancing issues.
- Communicate business goals and departmental vision clearly and effectively.
Qualifications
- Bachelor’s Degree required.
- Minimum of 5+ years of banking experience; supervisory or management experience preferred.
- Strong knowledge of banking regulations and compliance requirements.
- Knowledge of IRA regulations and deposit account operations.
- Comprehensive understanding of bank services, products, and operational functions.
- Experience with document management systems and core banking platforms.
- Proficient in Microsoft Office and strong computer/technical skills.
Core Competencies
- Strong leadership and decision-making abilities.
- Exceptional communication, organization, and interpersonal skills.
- Ability to analyze and evaluate complex information.
- Sound business judgment and problem-solving skills.
- Meticulous attention to detail.
- Ability to multitask and manage high volumes of emails and calls.
- Ability to work independently and collaboratively.
- Strong work ethic and dependability.
- Ability to work effectively under pressure and meet deadlines.
- Proven ability to establish priorities and complete tasks efficiently.
- Commitment to continuous learning and professional growth.
Work Environment
This position operates in a fast-paced community banking environment requiring collaboration across departments, regular communication with branches and customers, and interaction with external agencies and regulatory bodies.
This role is ideal for a results-driven banking professional who thrives in leadership, operational oversight, regulatory compliance, and strategic process improvement within a community banking setting.
Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Vacation Time, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an Award Winning Wellness program and much more!
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Description
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Lactalis USA, part of the Lactalis family of companies, is currently hiring a Dairy (Yogurt) Processor based in Brattleboro.
In this position, the employee is responsible for processing yogurt bases. Perform CIPs and periodic equipment cleaning to ensure the highest quality standards. Receive, test, and separate raw milk, then enter test results and milk load data into SAP. Perform all raw CIPs and cleaning tasks as needed to support departmental requirements while maintaining quality standards. Additionally, perform all pasteurizer operator functions and the other duties listed below.
Full-time opportunity.
Schedule:
12-hourshifts: 6 pm-6 am
Week One: 3 Days on 4 days off
Week Two: 4 Days on, 3 days off
From your EXPERTISE to ours
Key responsibilities for this position include:
- Must be able to operate processing equipment, adhering to all quality assurance, productivity, OSHA, and safety standards.
- Must be able to assemble and disassemble equipment for proper cleaning / sanitizing and operating per manufacturer's instructions.
- Must monitor and control all temperatures, pressures, and flow of product throughout the processing cycle in accordance with established quality assurance standards.
- Must adhere to established testing procedures and provide required samples to laboratory for appraisal prior to all finished products being packaged.
- Must monitor and control the flow of product from processing to packaging
From your STORY to ours
Qualified applicants will contribute the following:
- Demonstrate commitment to a safe working environment.
- *Operate lab equipment in support of milk testing.
- *Update milk compositions
- *Ability to operate equipment using Human Interface System (HMI)
- *Input batch results and inventory control using SAP
- *Complete chart verification to state standards
- *Perform cleaning (MSS) and periodic maintenance as scheduled
- *Follow all standard operating procedures (SOP) and good manufacturing practices (GMP)
- *Follow all lock out/tag-out procedures.
- *Practice good housekeeping
- *Ability to plan and schedule batches with limited supervision
- *Full understanding of clean-in-place system and process
- *Physical ability to perform on equipment maintenance as necessary
Skills / Abilities / Specialized Knowledge
* HTST trained or willing to attend training
* Understanding of food safety and HACCP
* Flexible mindset
* Ability to work independently and make decisions
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.
Description
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Utilities & Processing Manager based in Londonderry, NH.
The Utilities and Processing Manager is responsible for leading the performance, reliability, and compliance of all plant utility, environmental, and milk processing systems. This role oversees cross-functional maintenance teams, drives energy-efficiency and sustainability initiatives, and manages complex capital and operational projects from planning through execution. The manager ensures utility operations-including HVAC, refrigeration, boilers, compressed air, glycol, electrical distribution, and wastewater systems-are safe, efficient, and compliant with regulatory and corporate standards. In addition, the role provides technical leadership for milk processing systems, ensuring consistent product quality, equipment reliability, and continuous improvement. This position collaborates closely with internal teams, contractors, and external regulatory partners to support operational excellence, long-term asset health, and site-wide performance goals.
Project Management:
Create long- and short-term plans, including setting targets for milestones and adhering to deadlines. Making effective decisions when presented with multiple options for how to progress with the project. Serve as a point of contact for all project personnel, (contractors, internal support resources, etc.), to ensure teams remain in synergy. Communicate with internal and external business partners to keep the project aligned with their goals and targets. Performing quality control on the project throughout execution to maintain the standards expected. Adjust project schedules, targets, milestones, project financing, and escalations as needed.
Plant Utility Systems:
Drive plant utility efficiencies to positively impact energy savings in line with Sustainable Environmental goals. Supervise and manage the Utilities Maintenance Department to provide technical oversight for utility systems including HVAC, ammonia refrigeration, boilers, air compressors, glycol systems, and electrical distribution. Lead energy conservation efforts, manage plant utility projects, and partner with other business partners to ensure compliance with plant standards for all non-utility related projects.
Environmental Systems:
Provide technical assistance and oversight for the Industrial Pretreatment Facility, (WWTP), as well as all other Plant Utility Environmental Compliance. Oversee the execution of all environmental contracts, audits, and submit regulatory documents to ensure compliance. Manage 3rd party environmental contractors and align with corporate sustainability manager(s) for corporate sustainability initiatives.
Milk Processing Systems:
Directly manage the Maintenance resources for all Milk Processing systems. Establish mid- and long-term preventative maintenance plans to ensure the reliability of these systems. Including, but not limited to Raw incoming milk, Ingredient batching, Pasteurization, and CIP systems. Adhere to all Quality and PMO standards. Partner with Internal teams, external contractors, and suppliers to successfully execute continuous improvements and reliability initiatives.
From your EXPERTISE to ours
Key responsibilities for this position include:
- Oversee and execute Utility and Processing project(s) development, execution, and project and Maintenance budgets.
- Responsible for all aspects of food safety and quality as defined in plant and department procedures
- Ensure all projects with a production increase are supported by all Utility and Processing systems as well as in compliance with any plant environmental impact.
- Identify opportunities in energy efficiency to reduce cost and reduce the specific energy consumption by strengthening preventative maintenance responses and development of breakthrough projects aligning the production to the company mission for environment and sustainable development.
- Assembles energy usage data, completes weekly and monthly KPI reports and communicates reports on consumption; review and approve invoices.
- Using weekly and monthly KPI reports, develop, own, and execute action plans based on opportunities found in data trends.
- Lead and supervise the planning and implementation of strategies to promote a proactive and comprehensive maintenance program for all Plant Utility Systems (WWTP, Ammonia Refrigeration, Boiler & Steam Systems, Air Compressor), and Milk Processing Systems.
- Supervise and oversee utility operations to ensure Utility Systems and Processing technical teams are staffed and operated in an effective manner and that all are within applicable permit limits.
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
Education
- A bachelor's degree is preferred.
- A major in Industrial or Mechanical Engineering or an equivalent combination of education and experience.
Experience
- 5+ years of utility and resource maintenance and reliability management in a manufacturing facility. Experience in an energy-intensive or highly energy-conscious manufacturing facility is preferred.
Certifications and specific knowledge
- The following certifications are preferred for this role: Wastewater Systems certification, Boiler Operator, and Ammonia Operator.
- Experience with ammonia systems and Process Safety Management (PSM) for ammonia systems
- Experience with high-pressure boiler systems, operations, and regulatory compliance
- Experience in safety and environmental processes to maintain a manufacturing facility in compliance with federal, state, and local regulations.
- Excellent organizational skills to prioritize and execute inventory and preventative maintenance demands daily.
- Proven ability to take initiative and establish processes and programs while working independently.
- Proven ability to supervise, train, develop, review performance, and motivate subordinates.
- Solid written and oral communication skills.
- Computer literacy to include Word, Excel, PowerPoint and Outlook, and a maintenance-based software system.
- Proven ability to participate as a member of the plant leadership team and form sound working relationships with all members of the organization.
- Ability to prioritize and meet deadlines within specified time constraints
- Ability to operate in a team environment
- Ability to adapt to a changing work environment
- Strong technical background - Electrical, mechanical, pneumatic, fluid dynamics, motor controls, instrumentation, and PLC programming.
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.
Description
Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Lactalis USA, part of the Lactalis family of companies, is currently hiring a Sr. Process Project Manager based in Casa Grande, Arizona. As a Senior Yogurt Process Project Manager, the role will carry out responsibilities such as but not limited to leading and executing strategic capital investment and process improvement projects that enhance the design, performance, and reliability of our yogurt manufacturing operations. The role includes overseeing projects from concept through full implementation, ensuring alignment with corporate standards, plant operational needs, and product quality expectations. Responsibilities include driving process design, managing cross-functional project teams, supporting production and quality operations, and ensuring successful commissioning of new or upgraded yogurt processing systems. Additionally, the Senior Yogurt Process Project Manager will collaborate with other Lactalis USA Corporate team members, the Lactalis Group Corporate Engineering & Equipment Department, R&D, Quality, Finance, and Plant Engineering and Operations teams to align duties with the company's goals and values.
- Define project objectives, deliverables, and performance criteria to support strategic business goals within yogurt manufacturing and processing.
- Conduct site assessments and feasibility studies to evaluate technical constraints, operational impacts, and cost-benefit considerations.
- Partner with Key Stakeholders at Corporate and Plant level - including Production, Quality, Planning, R&D, Finance, Safety, Maintenance, and Engineering - to obtain buy-ins and to ensure that project designs meet business, operational, and regulatory expectations.
- Develop complete project packages including process flow diagrams, P&IDs, equipment layouts, scopes of work, cost estimates, timelines, ROI, and risk assessments required for capital project justification and submittal.
- Identify, evaluate, and prequalify suppliers, engineering firms, and equipment vendors aligned with corporate standards and yogurt processing technology requirements.
- Lead vendor negotiations to secure competitive quotations for capital assets, installation services, and engineering support.
- Prepare comparative analyses and recommendations for purchasing decisions and capital investment approvals.
- Lead end-to-end project management for yogurt process initiatives, from conceptual design through commissioning, ramp up, project closure, and handover.
- Maintain and distribute comprehensive Project Schedules, identify critical paths, implement mitigation initiatives, and propose acceleration plans to ensure all projects are completed in accordance with the timelines in the Savings Plans and ROI calculations.
- Coordinate and facilitate project review meetings, develop and distribute meeting minutes, and escalate issues or risks to key stakeholders as required.
- Attend Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning activities to ensure equipment performance aligns with specifications and project objectives.
- Oversee installation, startup, and optimization of yogurt processing systems, resolving technical issues and ensuring seamless integration with existing operations.
- Ensure all projects comply with corporate engineering standards, environmental regulations, food safety requirements, and applicable industry codes.
- Promote continuous improvement and standardization of yogurt processing technologies across the global manufacturing network.
- Travel to domestic and international manufacturing sites, vendor locations, and corporate offices as necessary to support project planning, execution, and commissioning.
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
Education
- Bachelor's degree is required.
- A major in Food, Chemical, Mechanical, or Industrial Engineering is required.
Experience
- 8+ years working on Capital Expenditure, managing multi-million-dollar projects is required. Corporate or multi-site project management experience is preferred.
- 8+ years of experience in the Dairy, Beverage, or Liquid Food Manufacturing industry is required.
- 5+ years of experience in a USDA or FDA regulated industry is required
Certifications and specific knowledge
- The following certification is recommended for this role: Project Management Professional certification.
- Knowledge of Capital Project Management tools (Project Initiation, Stage-gate, Risk Management, Cost Tracking, FAT/SAT protocol Development and Execution, Project Closure) is required.
- Knowledge of Contract Management and Vendor Management are required.
- Knowledge of Food Safety & Regulatory requirements (Pasteurized Milk Ordinance, Sanitary Design, 3-A Standards, cGMP, Microbiological control) is required.
- Understanding of Dairy Process unit operations (Separation, Standardization, Pasteurization, Homogenization, Fermentation, etc.) is required.
- Knowledge of Mass & Energy Balances and Process Modeling is required.
- Knowledge of Tank and Piping design (including agitation, heat transfer, hygienic fittings, pumps, valves) is required.
- Understanding of Production Lines, OEEs, Capacity & Saturation calculations, and integration with upstream process equipment is an asset.
- Understanding of process Automation & Controls (PLC, Scada, MES, Batch and Recipe management) is a plus.
- Knowledge of MS Office applications, MS Project, and AutoCAD is required. Knowledge of Excel pivot tables and macros is preferred.
Work Conditions
- Travel is required up to 75% monthly.
- Extended hours may be necessary depending on the project needs
- To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) will be provided.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.
- This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy.
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations
Description
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Lactalis USA, part of the Lactalis family of companies, is currently hiring a Sr. Process Engineer based in Buffalo, NY.
The Sr. Process RSPC, Cheese & Powder Project Manager is responsible for managing and leading projects related to the RSPC's areas and the process manufacturing of our cheeses and powder products, from design to full implementation and support the plant production and quality operations. Working with Operations, Research and Development, the Project Manager will be responsible for optimizing the various production systems, which directly and indirectly support the manufacturing process by implementing new process or modifying actual process. Will be involved with existing and new processes in the company.
Travel will be required up to 75% of the time to plants based in NY, WI, CA, ID, NH, VT, AZ, TN & MI or to manufacturers/vendors site locations nationally and internationally.
From your EXPERTISE to ours
Key responsibilities for this position include:
- Develop drawings, scopes of work, budgets and timelines as needed to prepare a project for submittal.
- Source vendors, negotiate and acquire quotes for project investments.
- Source, negotiate and acquire quotes for budgetary needs
- Manage projects.
- Track projects cost and maintain them within budget.
- Coordinate project review meetings to include setting them up, keeping meeting notes, and reporting out results to key stakeholders.
- Manage principles for the effective execution of projects.
- Work cross-functionally to ensure projects meet the needs of all key stakeholders to include but not be limited to Quality, Food Safety, Planning, Operations, and Maintenance.
- Attend Factory Acceptance Tests as required to validate equipment purchases.
- Lead and assist in the development of the annual capital budget.
- Travel and / or extended or off work hours may be required based on project needs.
- This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
- To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) may be provided.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these Essential Duties and Responsibilities.
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
Education
- Bachelor's degree in mechanical or chemical engineering.
Experience
- 5+ years' experience working on capital expenditure projects as project manager,
- Food Industry required,
- Dairy process preferred,
- Minimum of 5 years of USDA or FDA regulated plant experience supporting manufacturing and utilities
Specialized Knowledge
- Microsoft Office, Advanced Excel skills; macros, pivot tables, AutoCAD (equipment & P&ID dwg)
Skills / Abilities
- Strong attention to detail
- Ability to audit, investigate and improve manufacturing process machinery,
- Effectively communicate to internal and external customers,
- Prioritization, organization, time management, and follow-up skills,
- Continuous improvement mindset,
- Ability to work with minimum supervision,
- Ability to travel to plant and machine manufacturers sites nationally and internationally.
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.
Description
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Lactalis USA, part of the Lactalis family of companies, is currently hiring a Sr. Process Project Manager based in Londonderry, New Hampshire. As a Senior Process Project Manager, the role will carry out responsibilities such as but not limited to leading and executing strategic capital investment and process improvement projects that enhance the design, performance, and reliability of our yogurt manufacturing operations. The role includes overseeing projects from concept through full implementation, ensuring alignment with corporate standards, plant operational needs, and product quality expectations. Responsibilities include driving process design, managing cross-functional project teams, supporting production and quality operations, and ensuring successful commissioning of new or upgraded yogurt processing systems. Additionally, the Senior Yogurt Process Project Manager will collaborate with other Lactalis USA Corporate team members, the Lactalis Group Corporate Engineering & Equipment Department, R&D, Quality, Finance, and Plant Engineering and Operations teams to align duties with the company's goals and values.
- Define project objectives, deliverables, and performance criteria to support strategic business goals within yogurt manufacturing and processing.
- Conduct site assessments and feasibility studies to evaluate technical constraints, operational impacts, and cost-benefit considerations.
- Partner with Key Stakeholders at Corporate and Plant level - including Production, Quality, Planning, R&D, Finance, Safety, Maintenance, and Engineering - to obtain buy-ins and to ensure that project designs meet business, operational, and regulatory expectations.
- Develop complete project packages including process flow diagrams, P&IDs, equipment layouts, scopes of work, cost estimates, timelines, ROI, and risk assessments required for capital project justification and submittal.
- Identify, evaluate, and prequalify suppliers, engineering firms, and equipment vendors aligned with corporate standards and yogurt processing technology requirements.
- Lead vendor negotiations to secure competitive quotations for capital assets, installation services, and engineering support.
- Prepare comparative analyses and recommendations for purchasing decisions and capital investment approvals.
- Lead end-to-end project management for yogurt process initiatives, from conceptual design through commissioning, ramp up, project closure, and handover.
- Maintain and distribute comprehensive Project Schedules, identify critical paths, implement mitigation initiatives, and propose acceleration plans to ensure all projects are completed in accordance with the timelines in the Savings Plans and ROI calculations.
- Coordinate and facilitate project review meetings, develop and distribute meeting minutes, and escalate issues or risks to key stakeholders as required.
- Attend Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning activities to ensure equipment performance aligns with specifications and project objectives.
- Oversee installation, startup, and optimization of yogurt processing systems, resolving technical issues and ensuring seamless integration with existing operations.
- Ensure all projects comply with corporate engineering standards, environmental regulations, food safety requirements, and applicable industry codes.
- Promote continuous improvement and standardization of yogurt processing technologies across the global manufacturing network.
- Travel to domestic and international manufacturing sites, vendor locations, and corporate offices as necessary to support project planning, execution, and commissioning.
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
Education
- Bachelor's degree is required.
- A major in Food, Chemical, Mechanical, or Industrial Engineering is required.
Experience
- 8+ years working on Capital Expenditure, managing multi-million-dollar projects is required. Corporate or multi-site project management experience is preferred.
- 8+ years of experience in the Dairy, Beverage, or Liquid Food Manufacturing industry is required.
- 5+ years of experience in a USDA or FDA regulated industry is required
Certifications and specific knowledge
- The following certification is recommended for this role: Project Management Professional certification.
- Knowledge of Capital Project Management tools (Project Initiation, Stage-gate, Risk Management, Cost Tracking, FAT/SAT protocol Development and Execution, Project Closure) is required.
- Knowledge of Contract Management and Vendor Management are required.
- Knowledge of Food Safety & Regulatory requirements (Pasteurized Milk Ordinance, Sanitary Design, 3-A Standards, cGMP, Microbiological control) is required.
- Understanding of Dairy Process unit operations (Separation, Standardization, Pasteurization, Homogenization, Fermentation, etc.) is required.
- Knowledge of Mass & Energy Balances and Process Modeling is required.
- Knowledge of Tank and Piping design (including agitation, heat transfer, hygienic fittings, pumps, valves) is required.
- Understanding of Production Lines, OEEs, Capacity & Saturation calculations, and integration with upstream process equipment is an asset.
- Understanding of process Automation & Controls (PLC, Scada, MES, Batch and Recipe management) is a plus.
- Knowledge of MS Office applications, MS Project, and AutoCAD is required. Knowledge of Excel pivot tables and macros is preferred.
Work Conditions
- Travel is required up to 75% monthly.
- Extended hours may be necessary depending on the project needs
- To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) will be provided.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.
- This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy.
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.
Description
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future
From your PASSION to ours
Lactalis U.S Yogurt, part of the Lactalis family of companies, is currently hiring a Processing Manager based in Casa Grande, AZ.
The Manager, Processing, will be primarily accountable for the daily management and execution of all milk-receiving and processing areas. This critical role will be responsible for achieving annual operational goals across key metrics, including safety, cost, quality, material yields, and capital projects. The Manager will provide strong guidance to optimize processing, manage daily operations, recommend manufacturing improvements, and will be specifically responsible for raw material management and the execution of the plant savings plan to enhance financial performance. Additionally, the role will include the vital responsibility of overseeing employee training and development. The role will report to the Assistant Plant Manager.
From your EXPERTISE to ours
Key responsibilities for this position include:
- Enforce and apply all Environmental, Health & Safety (EHS) rules, including participation in risk assessments and coordinating root cause analysis for safety events.
- Ensure strict compliance with government standards (FDA, OSHA) and regulatory requirements (Good Manufacturing Practices, FSSC22000).
- Maintain and enforce hygiene and food safety rules, coordinate deviation root cause analysis, and ensure proper sampling and control practices are followed.
- Execute quality assurance programs to prevent product defects and direct process adjustments to maintain conformance with quality standards.
- Ensure the consolidation and reliability of the Mass Balance for accurate material accounting and monitor analytical equipment reliability.
- Optimize technical and financial performance of the department, partnering with the Manager and contributing to the budget process.
- Drive raw material results and actively lead the execution of the plant savings plan.
- Complete and analyze Key Performance Indicator (KPI) files and reports covering production volume, yields, quality, and efficiency.
- Coordinate activities across departments by conferring with supervisors/Managers and collaborating to enforce quality and proper equipment maintenance.
- Manage staff administrative functions (e.g., approving time records) and manage relationships with outside vendors, while also leading root cause analysis for downtime prevention.
- The incumbent is responsible for the overall direction, coordination, and evaluation of Processing Supervisors & Assistant Manager in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
Education & Experience
- An Associate's Degree or equivalent experience (7 years) is required. A Bachelor's Degree is preferred.
- Majors in business, engineering, manufacturing, or a related field are required.
- 4+ years of supervisor experience is preferred.
- Previous employment in a food industry setting is preferred.
Skills / Abilities / Knowledge
- Ability to prioritize and meet deadlines within specified time constraints.
- Ability to operate in a team environment.
- Ability to adapt in a changing work environment.
- Computer proficiency: Excel, Word, and PowerPoint.
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.
Schedule: Candidate will work 1st shift primarily. Shift Hours: 1st, 7:00am - 3:30pm
Interview Process: Two Rounds, first round phone screen, second round onsite panel interview
Note: Candidates must be compliant with DOD/ITAR requirements.
Responsibilities:
- The process technician level II will have a primary focus on plant logistic support. With this, the incumbent will have to come to our site and learn about our state-of-the-art glass making process and then assist us in creating routings for our process.
- This includes entering production information into our facility data system and maintaining other data sources as required.
- This position will involve the transportation of parts (making sure the parts are in the right location and move throughout the plant as planned).
- This will include making sure we have all the supplies needed to handle and move the parts within the plant and to our suppliers.
- Also this position will work with many engineers and scientists to understand the new product flows throughout the plant so they can develop the new routes in our production system.
A full list of responsibilities that the process technician level II should work toward fulfilling includes supporting our day-to-day operations and process development for Trident product manufacturing including in order of most used skills on a day-to-day basis:
Plant Logistics Support:
- Routings: Enter Production Information into Facility Data System and Maintain Other Data Sources as Required.
- Transport Parts and Supplies.
- Maintain Inventory of Production Consumables and Parts.
Documentation:
- Support the Creation of SOS and SOPs.
- Revise and Refresh process documentation.
Lean Manufacturing:
- Support Initiatives to Optimize Manufacturing Processes (5S, Lean Principles).
- Engage in Information Sharing to Improve Overall Process.
Product Inspection Support:
- Perform Metrology Measurements as Needed.
- Support A-LIIST Metrology When necessary.
- Inspect Other Quality Metrics as Requested.
Equipment Support:
- New Equipment Installation and Qualification Support.
- New and Novel Methods for Operating Existing Equipment.
Preventative Maintenance:
- Identify PMs Needed for Equipment.
- Document PM Requirements.
- Perform PM as Appropriate.
Experiment Execution:
- Part Tracking
- Performing Experiments
- Equipment Set-up and Operation
- Data Recording
- Product Sampling
- Communication of Status, Issues, and Ideas
Education and Experience:
- BA degree preferred, Associate's or HS Diploma/GED with relevant experience - minimum required.
- 3-7 years preferred (5+ years desired), experience in supporting plant logistics including material supply.
- Highly proficient with Microsoft Office tools such as Word, Excel, PowerPoint, & Outlook.
- Collaborate with key stakeholders to complete assigned tasks.
- Experience with scheduling tools, navigating stakeholder and location availability.
Desired Skills:
- Strong organizational and prioritization skills with the ability to manage multiple projects, deadlines, and stakeholders simultaneously.
- Exceptional attention to detail in data entry, documentation, scheduling, and reporting.
- Ability to anticipate needs, follow up on open items, and independently resolve routine issues.
- Professional written and verbal communication skills for interacting with engineers, leadership, vendors, and cross functional teams.
Summary
Basys is a leading merchant services and payment provider for banks across the country. We are a privately held business that continues to experience exponential growth year after year. As an Enterprise Account Executive, you will be developing relationships with C-level individuals, CFOs, VPs, and Controllers at Financial Institutions; engaging them in partnerships around their merchant services; and completing and closing contracts framing these partnerships.
Duties & Responsibilities
Essential Functions
- Develop and close partnerships with Banks around their merchant services offerings
- Maintain a sales pipeline of active engagements with Banks and targeted financial institutions
- Build relationships with senior leaders of our strategic partners
- Ensure all deals and pipeline activities are fully documented utilizing our CRM system
- Provide sales results and team information to the Chief Sales Officer accurately, efficiently, and in a timely manner.
- Play an active role in creation of various presentations for Senior Management and other key internal and external stakeholders
Additional Responsibilities
- Develop and close partnerships with Banks around their merchant services offerings
- Develop and implement sales tactics that support the company's objectives; with an ability to profitably grow market share, and develop long-lasting partnerships
- Assist in the tactical execution of the divisional sales plans that will exceed the divisions assigned budget; create plans for improvement, as needed; implement growth strategies by division, branch, sales territory, strategic partners, clients and end market
- Driving growth through focused sales activity that results in increased account and market penetration
- Maintain and report out Sales / Sales Ops KPI's monthly with assistance/input from other key cross functional team members
- Partner with sales, marketing, and executive leadership to derive insights for the sales leadership to help shape the business
- Continually drive for improvement of sales processes, including sales forecasting, data quality, new growth opportunities and risk analysis, sales playbooks, etc.
- To remain innovative and efficient, the use of AI tools is typical and expected within this role and at Basys
- 25%-40% Travel required
Requirements
Education & Experience
- Bachelor's degree in business administration, accounting, marketing or other related fields.
- Minimum 5 – 7 years sales experience with financial institutions
- Proficiency with Microsoft Office including Outlook, Excel, Word, and PowerPoint
- Proficiency with CRM systems to monitor lead generation, performance, and effectiveness
Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.
Basys is an equal opportunity employer.
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .