Bass Pro Shops Jobs in Usa
2,434 positions found
The Shop Lead plays a critical role in ensuring the efficient management and distribution of parts for our garage. This position oversees inventory control, coordinates parts orders, and maintains accurate records to support client needs. The role ensures technicians have the right parts at the right time by staging, delivering, and organizing inventory while also supporting dispatch. By keeping parts stocked, tracked, and moving efficiently, the Shop Lead supports the overall operational flow of the garage and helps meet the demands of daily service work.
Our garage is located in West Haven, CT
Responsibilities:
- Manage and maintain accurate inventory records for all parts, ensuring proper stock levels and timely replenishment (including stock counts, restocking, and organizing storage areas).
- Stage and prepare parts for upcoming service jobs to ensure technicians are fully equipped before dispatch.
- Perform regular inventory audits and troubleshoot discrepancies to maintain inventory accuracy and control.
- Utilize computer software to track parts movement.
- Communicate with technicians and dispatch team to prioritize urgent part needs and delivery schedules.
- Ensure proper handling, labeling, and transport of parts to avoid damage or delays.
- Support dispatch with light administrative or coordination tasks as needed.
- Handle multiple tasks simultaneously in a fast-paced environment, including reaching below and above shoulder level to retrieve parts.
Minimum Qualifications:
- 1+ year of experience in a similar role (automotive parts, delivery, inventory, or fleet operations preferred).
- Ability to multitask effectively in a fast-paced environment.
- Familiarity with fleet service operations or auto/truck parts a plus.
- Proficiency in inventory software (familiarity withShop Monkeyis a significant advantage).
Skills:
- Exceptional organizational and multitasking skills in a dynamic, high-pressure environment.
- Strong understanding of automotive repair processes, particularly forMercedes, Ford, Ram, and Chevyvehicles.
- Reliable, punctual, and able to work independently.
Licenses:
- Valid drivers license and reliable transportation required.
Physical Requirements:
- Physical ability to reach below and above shoulder level to handle parts.
- Ability to lift up to 50lbs and perform physical tasks as needed.
- Ability to work outdoors in varying weather conditions, including heat, cold, rain, and snow, when servicing vehicles onsite
Benefits:
- 401(k)
- Paid sick time
- Paid time off
Sunday through Thursday 11AM-7PM
Compensation details: 20-23 Hourly Wage
PId5c8480f359a-31181-39906628
Required
Preferred
Job Industries
- Other
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
Purpose:Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.
Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.
Minimum Eligibility Requirements:- High School diploma or equivalent. Associate Degree or higher is a plus.
- 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
- Strong written and verbal communication skills.
- Experience with Salesforce / CRM software is a plus.
- Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.
Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers.
- Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations.
- Collaborate with the Store Team to identify PROs in our Store.
- Maintain extensive knowledge about Floor & Decor products.
- Train and support the Store Team on how to use our selling process.
- Understand our PRO business to educate our PRO customers and expand their participation.
- Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
- Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
- Coordinate and assist with PRO Customers in-store activities.
- Collaborate in all store initiatives.
- Demonstrate ability to make effective program and benefit presentations.
- Must possess excellent customer service skills and be results oriented.
- Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
- Ability to multi-task, meet deadlines, and work in a fast-paced environment.
- On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
- Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
This position is hourly, knowing it may include hours which could exceed eight hours in a day.
- May require travel up to 20%.
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
- Medium Work Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours:Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours:Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards:- Bonus opportunities at every level
- Career advancement opportunities
- Relocation opportunities across the country
- 401k with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- A personal holiday and Volunteer Time Off program
- Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Duration: 6 months with potential for extension/conversion
Location: 100% Remote
ServiceNow ITSM Pro and ITOM Technical Solution Architect
We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.
Credentials: Required
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
Nice to have:
* ITIL Foundation Certificate in IT Service Management
* ITIL Intermediate Certificate in Service Design
* ITIL Intermediate Certificate in Service Transition
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Key Responsibilities:
1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Hands-on Experience:
* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
* Experience with ServiceNow configuration and customization
* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* Experience with IT architecture and design principles
* Experience with scripting languages (JavaScript, etc.)
* Experience with data modeling and database design
Technical Expertise:
* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)
* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)
* ITSM and ITOM processes and best practices (ITIL, etc.)
* ServiceNow configuration and customization
* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* IT architecture and design principles
* Scripting languages (JavaScript, etc.)
* Data modeling and database design
Leadership and Collaboration:
* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions
* Collaborate with cross-functional teams to resolve technical issues and implement solutions
* Provide technical guidance and mentorship to junior architects and implementation team members
* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Location: PELHAM, AL
Auto req ID: 155482BR
Job Type: Pro Customer Service/Sales
Requisition ID: 300043893
Your Impact
The Sales Enablement consultant supports the success of Lowe’s Pro B2B Sales organization by developing and executing enablement programs, communications, and operational initiatives that improve sales effectiveness.
This role acts as a key liaison between sales leadership, communications, operations, and training teams to ensure the Pro sales organization has the tools, messaging, and resources needed to drive performance. The role partners closely with senior leadership to manage initiatives, implement new processes, and deliver enablement programs that support field sales teams.
This position offers high visibility across the organization and serves as a critical partner in helping the Pro sales organization scale and evolve.
What You Will Do
Sales Enablement & Training
- Develop and implement training resources that support the onboarding and development of Pro Outside Sales Associates
- Create scalable training materials including short-form videos, presentations, and enablement documentation
- Partner with Lowe’s University and internal training teams to build structured enablement content
- Identify skill gaps within the sales organization and recommend targeted training solutions
Program & Project Management
- Lead cross-functional initiatives that support the Pro sales organization, ensuring projects are delivered on time and effectively adopted by the field
- Partner with internal stakeholders across Sales Leadership, Operations, Marketing, Communications, and Merchandising to support program implementation
- Manage project timelines, communications, and rollout plans for new sales initiatives
Sales Communications & Executive Support
- Own and manage internal communications including newsletters, sales updates, and organizational messaging
- Partner with the corporate communications team to deliver consistent messaging to field sales teams
- Support executive leadership by gathering feedback, coordinating updates, and ensuring alignment on sales initiatives
Sales Program Support & Optimization
- Monitor program adoption and effectiveness using data and feedback from the field
- Leverage tools such as Salesforce and Excel to track performance and identify opportunities for improvement
- Develop reporting and insights that help leadership optimize sales enablement programs
Minimum Qualifications
- Bachelor’s degree in Business, Communications, Marketing, or a related field (or equivalent experience)
- 5+ years of experience in sales enablement, sales operations, program management, or a related field
- Strong project management skills with experience managing cross-functional initiatives
- Excellent communication and presentation skills
- Experience working with senior stakeholders and leadership teams
- Advanced proficiency in Microsoft Excel and PowerPoint
Preferred Qualifications
- Experience supporting B2B sales organizations
- Experience in retail or distribution environments
- Familiarity with Salesforce or CRM systems
- Experience creating training programs, enablement content, or sales communications
Why This Role Is Unique
- High visibility across the organization
- Direct exposure to executive leadership
- Opportunity to influence how the Pro sales organization operates and scales
- Strong pathway for growth within Lowe’s
Premium operates wireless locations in over 1,300 wireless retail outlets via Walmart Supercenter, with a dedicated sales team of over 3,200 brand representatives. As one of Premium's wireless sales professionals, your retail efforts will sincerely connect shoppers with wireless products and solutions they want and need. Sales pros are the go-to wireless experts for our shoppers, closing sales through hustle, creativity, and problem-solving. We're hiring now!
What's in it for you?
- Competitive hourly base rate with unlimited earnings potential.
- Top 25% of sales professionals earn upwards of $20+ per hour (starting hourly rate + resulting commissions).
- Freedom to use your authentic selling style.
- Exciting opportunities for career advancement.
- A culture of excellence and a team invested in coaching.
- Health benefit plans include no-copay telemedicine, regardless of hours worked.
What will you do?
- Meet and exceed sales goals by executing new phone sales, upgrades, and accessory bundling.
- Proactively start conversations with Walmart customers.
- Explain wireless solutions to buyers in simple, easy-to-understand terms.
- Recommend personalized product baskets to buyers.
- Teach shoppers how to enjoy new products through successful setup and activation.
- Keep wireless planogram displays fully stocked and in flawless condition.
How will you succeed?
- Motivating, coaching and leading your team members to complete the tasks at hand. Displaying a high-energy personality and natural ability to start conversations with shoppers.
- Demonstrating resilience and resourcefulness in intercepting customers in a high-traffic environment.
- Staying hungry to excel in an upcapped commission sales role.
- Living up to Premium's name by providing fantastic service while displaying integrity.
- Being able to stand/move around for 8-10-hour shifts.
- Maintaining flexibility to work during peak times, including weekends, evenings, and most holidays.
What experience should you have?
Prior sales experience or existing knowledge of the wireless category is not mandatory, but you must be driven to learn.
So, are you Premium's next wireless sales pro?
#WeArePremium Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer
Job Summary:
The Industrial Coatings Shop Superintendent is responsible for the day-to-day leadership and operational management of the coatings shop. This individual oversees the planning and execution of multiple jobs running simultaneously through the facility, manages manpower allocation, and works closely with Project Managers to support accurate job bidding. The Superintendent is also a key driver of Loenbro's safety culture within the shop and is responsible for ensuring full compliance with all environmental regulations, including hazardous waste storage and disposal requirements. This is a hands-on leadership role that demands a strong command of industrial coatings processes, an eye for quality, and the ability to keep multiple crews moving efficiently without sacrificing safety or workmanship.
About Loenbro
Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication, and our vertical market focus spans all industries. Our expertise lies in simplifying the complex, so that our clients gain clarity and control in construction and maintenance. We do this by taking full ownership on every interaction, delivering multi-scope project excellence, and establishing long-standing relationships with our partners as we enhance and maintain your critical infrastructure. We have a national presence but a local approach—so that every customer benefits from our capabilities and our care. Through their relationship with us and the One Loenbro model, our customers are able to simplify, control, and succeed in the everyday.
Key Responsibilities
Production Management & Scheduling
• Plan, schedule, and manage the flow of multiple coating projects through the shop simultaneously, ensuring deadlines are met and resources are used efficiently.
• Develop and adjust daily manpower plans based on project priorities, crew availability, and workload changes throughout the week.
• Coordinate with Project Managers to understand project scope, specifications, and delivery requirements ahead of each job entering the shop.
• Monitor production progress against schedule and address any delays, bottlenecks, or quality issues before they impact delivery.
• Ensure proper sequencing of surface preparation, coating application, curing, and inspection across all active jobs.
Estimating & Bid Support
• Work directly with Project Managers during the bidding process to provide accurate labor, material, and equipment input for coating job estimates.
• Review project specifications and coating systems early in the bidding process to identify potential challenges and ensure bids reflect actual shop conditions.
• Track job costs against estimates during production and report variances to the PM to support continuous improvement in future bids.
Safety Leadership – Loenbro Safety Initiative
• Champion and lead Loenbro’s safety program within the coatings shop, ensuring it is actively implemented and consistently followed by all shop personnel.
• Conduct and document regular safety meetings, toolbox talks, and job hazard analyses (JHAs) specific to coating and surface preparation operations.
• Enforce the use of proper personal protective equipment (PPE) for all coating-related tasks including blasting, spray application, and solvent handling.
• Maintain a zero-tolerance culture for unsafe work practices and ensure all employees understand they have the authority and obligation to stop unsafe work.
• Coordinate with the safety department on incident reporting, near-miss investigations, and corrective action follow-through.
Hazardous Waste Management & Environmental Compliance
• Maintain accurate records of all hazardous waste generated in the coatings shop, including waste coatings, solvents, blast media, and contaminated materials.
• Ensure proper labeling, segregation, and storage of hazardous waste in accordance with EPA, OSHA, and applicable state and local regulations.
• Coordinate scheduled pickups and disposal with approved hazardous waste haulers and maintain all associated manifests and documentation.
• Conduct regular audits of the hazardous waste storage area to ensure ongoing compliance and immediately address any deficiencies.
• Stay current on regulatory requirements related to coatings operations and proactively update shop procedures as regulations change.
Shop Cleanliness & Facility Standards
• Maintain a clean, organized, and well-maintained shop environment at all times, establishing and enforcing clear housekeeping standards for all crew members.
• Ensure equipment is properly cleaned, maintained, and stored after each use, including blast equipment, spray systems, and mixing tools.
• Conduct routine walkthroughs of the facility to identify and correct any cleanliness, organization, or maintenance issues before they become larger problems.
• Coordinate with maintenance personnel for repair or replacement of shop equipment as needed to avoid production downtime.
Team Leadership & Development
• Directly supervise coatings crew members, foremen, and helpers, providing clear direction, performance feedback, and accountability.
• Identify training needs and ensure all crew members are properly trained in coating application techniques, surface preparation standards, and safe work practices.
• Foster a positive, professional, and team-oriented shop culture that reflects Loenbro’s core values.
• Participate in hiring decisions and onboarding of new shop personnel as the department grows.
Quality
• Monitor quality of shop work and produce paint logs at a minimum for required jobs (per client).
Qualifications
Required
• 7+ years of hands-on experience in industrial coatings, with a minimum of 3 years in a supervisory or superintendent role.
• Strong knowledge of surface preparation methods including abrasive blasting (SSPC standards), power tool cleaning, and chemical treatment.
• Experience managing multiple simultaneous coating projects in a shop or field environment.
• Solid understanding of hazardous waste regulations and experience maintaining compliance in an industrial setting.
• Demonstrated ability to support or lead job estimating in a coatings environment.
• Proven track record of safety leadership and building a strong safety culture on the shop floor.
Preferred
• SSPC Protective Coatings Inspector (PCI) certification or NACE/AMPP Coating Inspector certification (Level 1 or higher).
• Experience with a variety of coating systems including epoxies, urethanes, zinc-rich primers, and high-temperature coatings.
• Familiarity with coating inspection equipment such as DFT gauges, adhesion testers, and holiday detectors.
• OSHA 30-hour construction or general industry certification.
• Experience in steel fabrication shop environments.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
· Indoor office setting with controlled temperature.
· Outdoor industrial sites with exposure to weather extremes.
· Potential exposure to noise, dust, chemicals, or other environmental factors.
· Travel requirements: up to 10% of time.
This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.
Benefits
Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:
· Medical, dental, and vision insurance
· 401(k) retirement plan with company match
· Paid time off (PTO) and holiday pay
· Life and disability insurance
· Professional development and training opportunities
· Employee assistance program (EAP)
Benefits eligibility may vary based on employment classification and hours worked.
Our Core Values
LEAD with Values:
· Live with Integrity – We do the right thing and do what we say, in every Interaction - and practice stewardship to car for the communities where we live & work.
· Exceed Expectations – We anticipate customer needs, deliver Innovative solutions, and dedicate ourselves to creating outcomes that make a real difference.
· Act with Urgency – We take action, adapt seamlessly, and keep projects moving without compromising quality - because our customers priorities are our priorities.
· Deliver Excellence – We combine our passion for quality, our Industry expertise, and our eye for Innovation to make excellence our standard.
Guided by core values, grounded in grit and a commitment to excellence, Loenbro maintains and enhances the industrial infrastructure that betters our families, customers, and local communities.
Loenbro is an Equal Opportunity Employer.
As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.
The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.
During a Typical Day, You'll Perform all Customer Care responsibilities with consistent reliability.
Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.
Document customer contacts.
Initiate outbound contacts as appropriate.
Provide online support for applications.
Utilize available resources to respond to internal and external customer inquiries.
Help identify process improvements and best practices for the team.
As applicable, answer email inquiries, web forms, etc.
within required time frames in a professional manner with accurate and timely information.
Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.
Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance.
Adhere to and support all Percepta and client initiatives and company policies and procedures.
Attend and participate in team meetings.
Act as a mentor to less experienced teammates which include: Training new team members.
Act as a backup for a subject matter expert in the absence of the Sr.
Business Analyst and/or Team Leader.
Demonstrate leadership capabilities.
Complete training courses as directed by Operations and/or Training.
Complete additional tasks and projects as needed.
What You Bring to the Role High school diploma required.
College degree preferred or equivalent work experience required.
1
- 2 years of customer service experience required; does not need to be in a call center position.
Computer skills: experience working with multiple programs, ability to type.
Excellent customer service ability.
Ability to maneuver through various systems to provide the dealer with accurate information.
Displays professionalism and a positive attitude.
Ability to effectively communicate with customers, managers, and co-workers.
Strong written and oral communication.
Time management and organizational skills.
Willingness to take on new assignments.
Reliability.
Ability to multitask.
What You Can Expect Starting hourly rate of $16 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one.
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.
Respect- a team that is accountable, dependable and gives you their full attention.
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
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Description
As a Service Pro, you are our elite! You are responsible for leading and managing the operations of the restaurant as a manager would. A service pro has mastered operations and takes on responsibility for training and development of new and current team members. We are looking for people with experience in training, can share positive vibes, is a good communicator, and provides top notch service. This role provides an opportunity to empower others be their best.
RESPONSIBILITIES
* Create positive guest and team member experiences, creating a fun and energetic vibe
* Take guests' food orders and handle cash and credit transactions
* Follow Tokyo Joes operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
* Demonstrate knowledge of the brand and menu items
* Follow sanitation and safety procedures including knife handling and kitchen equipment
* Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
* Effectively handle guest concerns and complaints
* Train new employees on station tasks
* Work as a team to prepare the restaurant for each shift
* Acts with integrity, honesty and knowledge that promotes the culture of Tokyo Joes
* Maintains regular and consistent attendance and punctuality
* Manage others through positive communication, teamwork and delegation to complete tasks
* Food, Team Member and Guest Safety
* Cleanliness and maintenance of the restaurant and equipment
* Enforce and follow all company policies and procedures
* Mastery of menu portion and allergens
KNOWLEDGE/SKILLS/REQUIREMENTS
* Excellent guest service skills required.
* Cash Handling and Managment
* Ability to work in a fast-paced environment for up to 8+ hours per shift.
* Team oriented, adaptable, dependable, and strong work ethic.
* Ability to communicate effectively with guests and team members.
* Ability to work nights, weekends and holidays.
* Ability to work with sharp kitchen tools when in a prep position.
Major Responsibilities: • Managing & motivating the Body Shop staff • Superior customer relation skills • Strong communication and people management skills • Working knowledge of body shop maintenance operations.
• Provide delegation of shop responsibilities and hold people accountable.
• Individual will coordinate daily work duties, • Communicate with both internal and external customers.
• Other projects and tasks as assigned by supervisor Qualifications: • At least 3-5 years of body shop management experience required • At least 3-5 years of practical body shop experience required • Estimator Certification required • High School Diploma or equivalent required • Vocational/technical school preferred • Specialized training and experience in the repair/refinish of all series of truck and trailer.
• Proficiency in the use of all tools of trade (including welding equipment, paint equipment, shop machines, and power tools).
• Valid driver’s license required • Basic computer skills including Microsoft Word, Excel, Outlook required • Strong written/oral communication, problem solving, and decision making skills are required • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job ????????? Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer.
Pay: $85,600
- $115,600/yr About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Visit Go Penske to learn more.
Job Category: Vehicle Maintenance/Mechanics/Technicians Job Function: Body Shop Repair Job Family: Vehicle Maintenance Address: 15875 Santa Ana Ave.
Primary Location: US-CA-Fontana Employer: Penske Truck Leasing Co., L.P.
Req ID: 2600808