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Test Systems & Automation Engineer (LabVIEW Focus)

We’re seeking an engineer with hands-on experience in automated test environments to support production and new product initiatives. This role sits at the intersection of hardware, software, and manufacturing—owning the reliability and evolution of test systems used in a high-volume production setting.

Core Responsibilities

• Execute and track manufacturing quality actions such as audits, failure investigations, and corrective initiatives
• Maintain and troubleshoot automated test platforms, including software and underlying data infrastructure (SQL-based systems)
• Partner with internal teams and external vendors to ensure test environments remain stable, accurate, and scalable
• Escalate technical issues to product development teams and contribute to documentation updates (markups, change requests, etc.)
• Analyze production test data to identify yield issues, determine root cause, and implement corrective solutions
• Assist in transferring test methodologies and processes across multiple manufacturing sites
• Contribute to defining test strategies and building test processes for new product launches
• Support deployment of new test tools, fixtures, and procedures aligned with manufacturing plans

Required Qualifications

• Experience developing or maintaining automated test systems using NI LabVIEW and/or TestStand
• Working knowledge of software modification, scripting, or basic development concepts
• Strong troubleshooting ability with a structured, root-cause-driven mindset
• Familiarity with electrical systems, including the ability to interpret schematics
• Comfortable working hands-on with equipment (disassembly, reassembly, and debugging of test hardware)
• Proficiency with standard business tools (Microsoft 365 suite: Excel, Word, Teams, etc.)

Preferred Background

• Exposure to manufacturing environments such as PCB assembly, electromechanical systems, machining, or tooling/fixture design
• Understanding of PC hardware/software environments and Windows-based systems
• Basic networking knowledge (configuration and issue resolution)

Education

• Pursuing a Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, Computer Science, or a related technical field
• Open to candidates in their junior/senior year or graduate-level programs

Basic Function:

Primary function of the Laboratory Manager is to effectively manage the Marshall Technology Center. This is accomplished through management skills, interpretation of industry standards, development of test equipment and procedures, and communication with cross-functional teams.

Principle Duties and Responsibilities:

• Preparing yearly budget and management plan
• Setting variable efficiency improvement targets
• Developing and managing the execution of action plans to achieve targets
• Managing variable cost within established budget
• Preparing bi-weekly work progress
• Hiring and maintaining qualified staff and workforce
• Providing a safe working environment
• Implementing and maintaining a high standard for quality and service level
• Maintaining equipment
• Preparing capital expenditure proposal
• Regularly meet with customers and customer representative visiting the facility.

Knowledge/Skills/Abilities:

• The ability to effectively communicate, both verbally and in writing
• The ability to accurately scope out length and difficulty of tasks and projects; organize work into logical process steps; use time effectively; and establish priorities.
• The ability to work as an individual or as a team
• Demonstrates sound technical skills and attention to detail
• Attention to ensure own safety and the safety of others
• Demonstrates a commitment to consistently complete tasks on time; persists in the face of obstacles; results oriented
• The ability to gather specific information to understand issues and use good problem-solving techniques
• Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services
• Able to speak concisely and articulately; asks open-ended questions.
• .NET programming experience is desired.
• LabView, SharePoint, PowerApps, and workflow experience are a plus.

Qualifications

• Bachelor of Science degree in Engineering or equivalent, Electrical or Mechanical Engineering preferred.
• Some formal laboratory training preferred.
• Experience in electrical testing field or in a related area is a plus.
• PC literate; experience with Microsoft Word© and Excel© office software;
• SharePoint and workflow experience is a plus.

Work Environment/Physical Demands:

• Requires visual and mental attention to details with regards to working around cutting equipment, hot surfaces and materials, high voltage test equipment and accurate recording of results.

Other

Work involves possible exposure to lethal high voltages in electrical test areas, requiring the use of automatic and manual grounding protection.

As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate.

There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone.

This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties

• Handle inbound and outbound contacts in a courteous, timely, and professional manner
• Ensure first call resolution through problems solving and effective call handling
• Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
• Accurately document and process customer claims in appropriate systems
• Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
• Comply with requirements surrounding confidential information and personal information
• Escalate customer issues to the appropriate staff and managerial for resolution as needed
• Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
• Adhere to all attendance and work schedule requirements

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Basic understanding of Windows operating system
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem-solving, and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

• All MCI Locations
  • Must be authorized to work in the country where the job is based.
• Subject to the program and location of the position
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition,

• 
  
• Manage projects, plans, provide and gather specifications, and execute assignments in a multidisciplinary engineering Commissioning role for large facility projects.
  
• The commissioning experts adhere to a thorough quality management/QC process and procedures.
  
• Participate in daily commissioning activity meetings which services include: Equipment pre-start-up and start-up procedures; Development of standard operating procedures (SOP's) and Methods of Procedures (MOPs); Comprehensive Commissioning documentation.
  
• Prepare commissioning test procedures and reports; Develop and maintain commissioning logs, equipment checklist, and other tools to track commissioning projects; Write comprehensive reports which include the following sections: recommendations for optimizing building operations, functional checklists, list of deficiencies, equipment operation and maintenance manuals.
  
• Review design criteria, specifications, drawings, equipment submittals, and other documentation pertinent to commissioning.
  
• Integrated system testing; Load Bank Testing; Compilation of all testing procedure results.
  
• Develop and administer functional tests for various systems, such as: electrical distribution systems, UPS, standby generators, etc.
  
• System Assembly; Commission plan preparation; Follow company QC process and procedures.
  
• Help lead and manage any external resources; Schedule and direct periodic commissioning meetings; Attend construction and coordination meetings if required for the project.
  
• Interface with clients, contractors, equipment vendors and owners' agents as needed; Execute project assignments; Interface with project contractors, vendors, and testing technicians; Interact with all facets of the company: engineering, design, etc.
  
• Verify results of test reports
  
• Assist with field troubleshooting of commissioned equipment as needed.
  
• Must be US citizen
  
• Must be able to travel approximately 75% of time
  

• 
  
• Bachelor's / Associates Degree in engineering a plus or comparable experience
  
• 3-5 experience in the Engineering Field
  
• A/E experience working in complex facilities or mission critical projects a big plus
  
• Previous Data Center / Mission Critical experience a must
  
• Electrical equipment testing experience in a Critical Facilities / facility environment
  
• Experience with IEEE/ASHRAE procedures and protocols a plus
  
• Possess basic knowledge of systems design for various projects
  

• 
  
• Experience using Microsoft Word, Excel, and Microsoft Project
  

• 
  
• No Certificates or licenses required
  

• 
  
• No supervisory responsibilities with this position
  

• 
  
• While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must occasionally lift and carry up to 50 pounds.
  

• 
  
• Manage projects, plans, provide and gather specifications, and execute assignments in a multidisciplinary engineering Commissioning role for large facility projects.
  
• The commissioning experts adhere to a thorough quality management/QC process and procedures.
  
• Participate in daily commissioning activity meetings which services include: Equipment pre-start-up and start-up procedures; Development of standard operating procedures (SOP's) and Methods of Procedures (MOPs); Comprehensive Commissioning documentation.
  
• Prepare commissioning test procedures and reports; Develop and maintain commissioning logs, equipment checklist, and other tools to track commissioning projects; Write comprehensive reports which include the following sections: recommendations for optimizing building operations, functional checklists, list of deficiencies, equipment operation and maintenance manuals.
  
• Review design criteria, specifications, drawings, equipment submittals, and other documentation pertinent to commissioning.
  
• Integrated system testing; Load Bank Testing; Compilation of all testing procedure results.
  
• Develop and administer functional tests for various systems, such as: electrical distribution systems, UPS, standby generators, etc.
  
• System Assembly; Commission plan preparation; Follow company QC process and procedures.
  
• Help lead and manage any external resources; Schedule and direct periodic commissioning meetings; Attend construction and coordination meetings if required for the project.
  
• Interface with clients, contractors, equipment vendors and owners' agents as needed; Execute project assignments; Interface with project contractors, vendors, and testing technicians; Interact with all facets of the company: engineering, design, etc.
  
• Verify results of test reports
  
• Assist with field troubleshooting of commissioned equipment as needed.
  
• Must be US citizen
  
• Must be able to travel approximately 75% of time
  

• 
  
• Bachelor's / Associates Degree in engineering a plus or comparable experience
  
• 3-5 experience in the Engineering Field
  
• A/E experience working in complex facilities or mission critical projects a big plus
  
• Previous Data Center / Mission Critical experience a must
  
• Electrical equipment testing experience in a Critical Facilities / facility environment
  
• Experience with IEEE/ASHRAE procedures and protocols a plus
  
• Possess basic knowledge of systems design for various projects
  

• 
  
• Experience using Microsoft Word, Excel, and Microsoft Project
  

• 
  
• No Certificates or licenses required
  

• 
  
• No supervisory responsibilities with this position
  

• 
  
• While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must occasionally lift and carry up to 50 pounds.
  

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned physicians, nurses and other health care providers.

• Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
• Takes complete and accurate information from patients/callers, prioritizing and facilitating communication of information to providers. Prepares schedules, medical records and other documents in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by email, fax, etc.
• Performs check in, registration, and verification of demographic and fiscal information according to medical center policies and procedures and utilizing hospital computer systems. Confirms prior authorizations, referrals and pre-certifications for patient's insurance and managed care plan. Collects required co-payments according to standards. Directs patients to next service area.
• Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.) Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
• Processes patient check out, schedules follow-up appointments and related diagnostic and/or lab tests making every reasonable effort to accommodate patient and provider needs. Provides patient with any relevant educational materials as indicated. Enters visit billing tickets.

• High School diploma or GED required. Associate's degree preferred.
• 0-1 years related work experience required.
• Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

• One year experience in a healthcare or service/hospitality environment.

• Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
• Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
• Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
• Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

$20.50 - $27.59

Company Overview:

Jeans Innovation Center is a leading apparel and denim brand that is part of the Fast Retailing global family of companies. We believe people are the key to achieving our overall success. We are a company that is committed to developing and growing our talent to align with business growth and objectives.

Position Overview:

Jeans Innovation Center is seeking an Pattern Room Assistant. We are looking for an individual who will support our pattern makers with day to day duties, as well as creating 1st patterns and aid in assistance with our production team. This individual will need to have some experience with using Gerber systems, Adobe Illustrator, and Excel.

Responsibilities

• Create pattern card with all necessary information including final spec measurements and hand off to sample maker team.
• Along with delivering pattern card to sample maker, provide advice and or input on the right techniques to construct the garment.
• Receive completed sample from sample maker team and measure for accuracy.
• Organization patterns, and should adhere to ongoing timelines as needed
• Maintain a library of good basic patterns as a reference
• Review with team fit technician notes for any pattern adjustments needed to produce final spec measurements and development/production pattern to be handed off.
• Create development patterns and make changes and edits on the Gerber system. Will make production patterns as needed
• Translate the design sketch and or sample into a first pattern using Gerber software on PC.
• Work with design/pre production team on fit specifics
• Attend development/production fittings of samples with design and pre production team.
• Work with sample room on sewing construction based off patterns.

Education and Experience:

• Minimum 1 years’ of Pattern Making experience
• Must have a minimum 1 years of denim pattern making experience (import and domestic fabric)
• Knowledge of Gerber systems
• Candidate must have experience with PC systems such as Outlook email, MS Word, and basic MS Excel
• Associates Degree from college or university preferred
• Must be willing to test for 2 hour during interview

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel; is occasionally required to talk or hear; walk, stand or otherwise move self in a reasonable way position to perform the essential duty. The employee must occasionally lift, carry or otherwise move or position up to 10 pounds.

Work Environment:

The noise level in the work environment is usually moderate to loud. The employee comes in contact on occasion with a sharp object. The general working hours are between 8:30 am to 5:30pm and overtime may be required from time to time.

Jeans Innovation Center values the individual talent that comprises this company and is committed to equal opportunities for each employee's advancement. Our company believes in and supports policies and practices that prohibit discrimination against any person because of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation or any other characteristic protected by applicable law.

Company Overview:

Jeans Innovation Center is a leading apparel and denim brand that is part of the Fast Retailing global family of companies. We believe people are the key to achieving our overall success. We are a company that is committed to developing and growing our talent to align with business growth and objectives.

Position Overview:

Jeans Innovation Center is seeking a Senior Pattern Maker who is proficient on Gerber systems, to create ready patterns, and has some denim and non-denim experience (import and domestic), will assist with Production (1st - Production) patterns as needed. Must be experienced with fittings and will perform pattern corrections within department timelines.

Responsibilities

• Create development patterns and make changes and edits on the Gerber system. Will make production patterns as needed
• Translate the design sketch and or sample into a first pattern using Gerber software on PC.
• Work with design/pre production team on fit specifics
• Create pattern card with all necessary information including final spec measurements and hand off to sample maker team.
• Along with delivering pattern card to sample maker, provide advice and or input on the right techniques to construct the garment.
• Ability to create novelty pattern work
• Receive completed sample from sample maker team and measure for accuracy.
• Attend development/production fittings of samples with design and pre production team.
• Review with team fit technician notes for any pattern adjustments needed to produce final spec measurements and development/production pattern to be handed off.
• Work with sample room on sewing construction based off patterns.
• Maintain a library of good basic patterns as a reference
• Organization patterns, and should adhere to ongoing timelines as needed
• Frequent in-person collaboration
• Other duties assigned by supervisor

Education and Experience:

• Must have a minimum 10 years of denim pattern making experience (import and domestic fabric)
• Knowledge of Gerber systems
• Ability to make Techpack
• Ability to digitize patterns preferred
• Knowledge of denim, denim shrinkage, twill and woven fabrics.
• Candidate must have experience with PC systems such as Outlook email, MS Word, and basic MS Excel
• Associates Degree from college or university preferred
• Must be willing to test for 1 hour during interview

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel; is occasionally required to talk or hear; walk, stand or otherwise move self in a reasonable way position to perform the essential duty. The employee must occasionally lift, carry or otherwise move or position up to 10 pounds.

Work Environment:

The noise level in the work environment is usually moderate to loud. The employee comes in contact on occasion with a sharp object. The general working hours are between 8:30 am to 5:30pm and overtime may be required from time to time.

Hourly Rate: $48.00/hr. - $49.50/hr.

*The offered compensation range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Jeans Innovation Center LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.