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Operations Analyst-Entry Level
✦ New
🏢 Boeing
$126,000 - 154,000
Mill Creek, WA 1 day ago
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes (BCA) is looking for Manufacturing Operations Analysts (Level 4) to support the 777 Fuselage Assembly Center (FAC) team onsite in Everett, Washington.

Position Responsibilities:
Create and maintain daily/weekly/monthly metric decks
Analyzes and interprets data
Manages multiple projects working with cross functional teams & provides leadership updates
Provides feedback on assessment results
Works with organizations to develop strategies, plans and metrics to accomplish company initiatives using Lean methodologies or other applicable tools and processes
Works at the appropriate level in the organization to implement strategies and plans
Works under general direction
Support 3-4 second level managers and all their First Line Leaders
Run second level meetings

Basic Qualifications (Required Skills/Experience):
~3+ years of experience in Data Analysis
~3+ years of experience in collaborative problem solving, building lasting relationships & proficiency in written and verbal communication
~3+ years of experience using Microsoft Office tools (Word, Outlook, Excel, and PowerPoint)
~1+ years of experience working in cross-functional teams
~1+ years of experience with process analysis, process development, and process improvement

Preferred Qualifications (Desired Skills/Experience):
~3+ years of experience in an aerospace, fabrication or manufacturing environment
~1+ years of experience with the Boeing Production System
~ Experience leading teams in a formal and/or informal role

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This role is primarily second shift; however, there may be additional shift requirements to support program objectives. 

Total Rewards:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $126,000 - $154,000
Applications for this position will be accepted until Mar. 27, 2026
Export Control Requirements:
This is not an Export Control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 2nd shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
permanent
Entry-Level Merchandising Assistant (Jewelry Industry)
Salary not disclosed
Los Angeles, CA 2 days ago

Job Title: Entry-Level Merchandising Assistant (Jewelry Industry)

Location: Los Angeles, CA

Job Type: Full-Time

Salary: $20.00


Job Overview

We are seeking a detail-oriented and motivated Entry-Level Merchandising Assistant with basic knowledge of jewelry products to support our growing wholesale team. This role is ideal for someone familiar with jewelry styles, materials, and trends who is looking to build a career in merchandising within the wholesale industry.

Key Responsibilities

  • Assist with product assortment, selection, and inventory tracking
  • Maintain accurate product data including SKUs, descriptions, and pricing
  • Monitor stock levels and coordinate restocking with vendors and production
  • Support order follow-ups and vendor communication
  • Analyze sales trends and prepare reports using Excel
  • Help organize and merchandise jewelry collections (rings, necklaces, bracelets, etc.)
  • Ensure accuracy in product details such as materials, finishes, and classifications
  • Assist with showroom setup or customer presentations as needed

Qualifications

  • High school diploma or equivalent (college coursework a plus)
  • Basic knowledge of jewelry (materials, styles, or wholesale/retail experience required)
  • Strong attention to detail and organizational skills
  • Basic to intermediate Microsoft Excel skills (VLOOKUP a plus)
  • Good communication and ability to work in a fast-paced environment
  • Ability to multitask and meet deadlines

Preferred Experience

  • Experience in wholesale or retail jewelry
  • Familiarity with materials such as stainless steel, sterling silver, gold plating, gemstones, etc.
  • Experience with inventory systems
  • Understanding of SKU systems and product categorization

Compensation & Benefits

  • Opportunities for growth within the company
  • On-the-job training provided

How to Apply

Please submit your resume through LinkedIn. We’re looking for someone eager to grow with our team in the wholesale jewelry industry.

Not Specified
Entry-Level Account Manager
Salary not disclosed
Bensalem, PA 3 days ago

Position Summary:

The Entry-Level Account Manager supports the Sales strategy by managing day-to-day interactions with existing customers while learning the fundamentals of account management in a manufacturing environment.

This role focuses on protecting the existing core business and develop a basic understanding of customer ordering behavior, product offerings, pricing structures, and internal systems, while providing responsive and professional customer support.


Key Responsibilities:

  • Maintain regular contact with assigned customer accounts to support ongoing relationships.
  • Assist customers with product requests and basic account needs.
  • Respond to customer inquiries regarding products, pricing, availability, and order status.
  • Research and understand customer ordering patterns, preferences, and purchasing history.
  • Learn and maintain knowledge of customer-specific products, pricing, and configurations.
  • Support product quoting by gathering required information, and prepare preliminary quotes.
  • Learn pallet configuration requirements to ensure accurate ordering, packaging, and shipping.
  • Utilize CRM and ERP systems to manage customer information, orders, and communications.
  • Maintain accurate customer records, notes, and follow-up tasks within internal systems.
  • Assist with order entry as needed
  • Review, vet, and qualify inbound leads
  • Qualified leads shall be passed to Business Development Manager for HOT prospects
  • Act as back-up Supply Chain Administrator, as needed.

Qualifications:

  • Bachelor’s degree in Business, Marketing, Supply Chain, or related field preferred.
  • 0–2 years of experience in customer service, sales support, account coordination, or a related role.
  • Strong verbal and written communication skills with a professional phone and email presence.
  • Ability to learn and understand manufactured products, pricing structures, and customer-specific requirements.
  • Basic computer proficiency, including Microsoft Office (Outlook, Excel, Word).
  • Ability to navigate and accurately input data into CRM and ERP systems.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • High attention to detail and accuracy in order entry, quoting, and customer records.
Not Specified
Customs Entry Writer - 1st Shift
Salary not disclosed
Houston, TX 4 days ago

About the role:

As our Customs Entry Writer, you will be instrumental in the growth and development of the Customs Brokerage business of TQL Global. You will be responsible for filing and maintaining all documentation required by US Customs and Participating Government Agencies (PGAs) while also acting as a point of contact for Sales and their customers to ensure timely coordination of customs clearance, regulatory compliance and delivering a quality customer experience.


What’s in it for you:

  • Competitive compensation
  • Advancement opportunities with structured career paths and mentoring sessions
  • Opportunity to work towards obtaining Customs brokers license
  • Comprehensive benefits package
  • Health, dental and vision coverage
  • 401(k) with company match
  • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
  • Certified Great Place to Work with 800+ lifetime workplace award wins


What you’ll be doing:

  • Work with customers and internal team members to deliver a high quality customer experience
  • Review, file, audit and process all customs documents
  • Coordinate the release of goods with carriers, CBP and other governmental agencies as required
  • Maintain up-to-date customer records and customs compliance documentation
  • Review shipment ISF data and submit within the regulatory timeline
  • Review and monitor all customs rejections, requests for information and other correspondence
  • Provide clearance status as needed to the appropriate parties
  • Execute file billing in a timely manner
  • Develop and maintain customer relationships
  • Work predominantly with other departments within Total Quality Logistics for all customs needs.
  • Other duties as assigned


What you need:

  • Ability to work Monday through Friday, 7am to 4pm CST
  • 2+ years’ experience processing customs entries
  • Strong attention to detail and the ability to multi-task
  • Knowledgeable with U.S. Customs Regulations
  • Basic knowledge of the HTSUS
  • Ability to multi-task and work independently in a fast-paced environment
  • Excellent communication and organizational skills with a strong attention to detail


Where you'll be: 5005 Mitchelldale Street Houston, TX 77092


About TQL Global:

TQL Global, LLC (“TQL Global”) is a wholly owned subsidiary of TQL, and is a licensed customs broker, CTPAT and ocean freight forwarder, and a TSA-approved IAC.


Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Not Specified
Customs Entry Writer
🏢 Total Quality Logistics
Salary not disclosed
Laredo, TX 3 days ago

About the role:

As our Customs Entry Writer, you will be instrumental in the growth and development of the Customs Brokerage business of TQL Global. You will be responsible for filing and maintaining all documentation required by US Customs and Participating Government Agencies (PGAs) while also acting as a point of contact for Sales and their customers to ensure timely coordination of customs clearance, regulatory compliance and delivering a quality customer experience.


What’s in it for you:

  • Competitive compensation
  • Advancement opportunities with structured career paths and mentoring sessions
  • Opportunity to work towards obtaining Customs brokers license
  • Comprehensive benefits package
  • Health, dental and vision coverage
  • 401(k) with company match
  • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
  • Certified Great Place to Work with 900+ lifetime workplace award wins


What you’ll be doing:

  • Work with customers and internal team members to deliver a high quality customer experience
  • Review, file, audit and process all customs documents
  • Coordinate the release of goods with carriers, CBP and other governmental agencies as required
  • Maintain up-to-date customer records and customs compliance documentation
  • Review shipment ISF data and submit within the regulatory timeline
  • Review and monitor all customs rejections, requests for information and other correspondence
  • Provide clearance status as needed to the appropriate parties
  • Execute file billing in a timely manner
  • Develop and maintain customer relationships
  • Work predominantly with other departments within Total Quality Logistics for all customs needs
  • Other duties as assigned


What you need:

  • Ability to work Monday through Friday, 8am to 5pm EST
  • 2+ years’ experience processing customs entries
  • Strong attention to detail and the ability to multi-task
  • Knowledgeable with U.S. Customs Regulations
  • Basic knowledge of the HTSUS
  • Ability to multi-task and work independently in a fast-paced environment
  • Excellent communication and organizational skills with a strong attention to detail


Where you'll be: 5711 McPherson Road, Suite 204. Laredo, TX 78041


About TQL Global:

TQL Global, LLC (“TQL Global”) is a wholly owned subsidiary of TQL, and is a licensed customs broker, CTPAT and ocean freight forwarder, and a TSA-approved IAC.

Not Specified
Customs Entry Writer: Thursday-Monday Shift
🏢 Total Quality Logistics
Salary not disclosed
Houston, TX 3 days ago

About the role:

As our Customs Entry Writer, you will be instrumental in the growth and development of the Customs Brokerage business of TQL Global. You will be responsible for filing and maintaining all documentation required by US Customs and Participating Government Agencies (PGAs) while also acting as a point of contact for Sales and their customers to ensure timely coordination of customs clearance, regulatory compliance and delivering a quality customer experience.


What’s in it for you:

  • Competitive compensation and benefit package
  • Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
  • Advancement opportunities with structured career paths and mentoring sessions
  • Up to $5,000/year in tuition reimbursement
  • Employee referral bonus opportunities
  • Opportunity to work towards obtaining Customs brokers license
  • We win wherever we go – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)


What you’ll be doing:

  • Work with customers and internal team members to deliver a high quality customer experience
  • Review, file, audit and process all customs documents
  • Coordinate the release of goods with carriers, CBP, and other governmental agencies as required
  • Maintain up-to-date customer records and customs compliance documentation
  • Review shipment ISF data and submit within the regulatory timeline
  • Review and monitor all customs rejections, requests for information and other correspondence
  • Provide clearance status as needed to the appropriate parties
  • Execute file billing in a timely manner
  • Develop and maintain customer relationships
  • Work predominantly with other departments within Total Quality Logistics for all customs needs.
  • Other duties as assigned


What you need:

  • Ability to work Thursday through Monday, 8am to 5pm EST
  • 2+ years’ experience processing customs entries
  • Strong attention to detail and the ability to multi-task
  • Knowledgeable with U.S. Customs Regulations
  • Basic knowledge of the HTSUS
  • Ability to multi-task and work independently in a fast-paced environment
  • Excellent communication and organizational skills with a strong attention to detail.


Where you'll be: 5005 Mitchelldale Street, Houston, Texas 77092


About TQL Global:

TQL Global, LLC (“TQL Global”) is a wholly owned subsidiary of TQL, and is a licensed customs broker, CTPAT and ocean freight forwarder, and a TSA-approved IAC.


Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Not Specified
Logistics & Operations Coordinator
Salary not disclosed
Fairfield, NJ 3 days ago

About the Company

Hotels at Home has over 20 years of experience bringing the luxury hotel experience directly to guests' homes. We partner with the world's leading hotel brands—including Hilton and Accor—as well as celebrity brands like Love01 (John Legend), Loved01 (Chrissy Teigen), and Wade (Dwyane Wade) to deliver premium bedding, linens, and amenities that recreate the comfort and quality of a five-star hotel stay. As a global e-commerce and logistics company, we manage complex multi-brand operations across the US, Canada, Europe, and Asia, serving millions of customers who want to bring that hotel feeling home. Our entrepreneurial culture combines agility and innovation with sophisticated technology and operations that rival the largest e-commerce companies.


About the Role

We're looking for a motivated, detail-oriented Junior Logistics & Operations Coordinator to support our growing logistics and warehouse operations. This role is ideal for someone early in their career who is eager to learn how products move from purchase order to warehouse to customer—and who wants hands-on exposure across logistics, operations, purchasing, and marketing.


You'll play a key role in supporting bed and bedding logistics, coordinating warehouse activities, managing data and documentation, and collaborating with multiple teams across the business. This is a fast-paced, high-visibility role with real opportunity to grow into more senior logistics or operations positions.


This role is positioned as execution-first, learning-rich.Cross-functional exposure is a feature, not scope creep. You'll have clear accountability with room to grow into logistics, operations, or supply chain management as you develop your skills and demonstrate ownership.


Responsibilities

Logistics & Data Support

  • Enter and maintain shipment, order, and inventory data in internal systems with high accuracy
  • Assist with tracking inbound and outbound shipments and delivery timelines across multiple carriers
  • Support documentation for domestic and international shipments
  • Help monitor logistics issues and escalate delays or discrepancies as needed
  • Maintain organized records related to shipping, receiving, and inventory operations


Warehouse & Operations Coordination

  • Assist in setting up projects for picking, packing, and shipping within the warehouse
  • Coordinate with warehouse staff to ensure orders are prepared accurately and on time
  • Support basic scheduling for inbound and outbound shipments
  • Help maintain organized records related to warehouse operations and logistics workflows
  • Ensure smooth daily execution of warehouse and fulfillment operations


Cross-Functional Collaboration

  • Work closely with the purchasing team to support inbound product flow and inventory needs
  • Collaborate with warehouse and operations teams to ensure smooth daily execution
  • Partner with the marketing and creative team on product launches, samples, and timelines
  • Communicate clearly across teams to keep projects moving forward
  • Support coordination between operations, logistics, purchasing, and brand teams


Process & Improvement Support

  • Help document processes and identify opportunities to improve efficiency
  • Support reporting related to logistics, inventory, and operations performance
  • Take on special projects that expose you to different parts of the business
  • Contribute ideas for streamlining workflows and reducing manual work
  • Learn and adapt to new tools and systems as the business scales


Qualifications

Core Qualifications

  • Recent graduate or early-career professional (0–2 years experience)
  • Bachelor's degree in Supply Chain, Operations, Business, Logistics, or a related field (or equivalent experience)
  • Highly organized, detail-oriented, and comfortable working with data
  • Comfortable with basic data entry and working in spreadsheets (Excel/Google Sheets)
  • Strong attention to detail and follow-through


Personal Qualities

  • Quick learner who enjoys juggling multiple priorities and adapts quickly to new systems
  • Strong communicator who's comfortable working with different teams and levels of the organization
  • Curious and proactive—excited to take ownership rather than wait for instructions
  • Execution-focused with ability to manage multiple tasks and deadlines simultaneously
  • Willingness to work in a hands-on, operational environment


Bonus Qualifications

  • Internship or coursework related to supply chain, logistics, or operations
  • Exposure to warehouse, fulfillment, or inventory systems
  • Interest in learning about international shipping and freight logistics
  • Spanish/English bilingual (highly valued for coordinating with warehouse teams and operations partners)
  • Experience with project management or collaboration tools


Pay Range and Compensation Package

Compensation Range: $50,000 - $65,000 (based on experience, systems comfort, and ownership demonstrated)


Equal Opportunity Statement

Note: Most operations team members are Spanish-speaking, creating an inclusive and diverse operational environment. Bilingual candidates are strongly encouraged to apply.

Not Specified
Member Services Representative I - Bilingual Farsi / Job Req 839182215
Salary not disclosed
Alameda, CA 2 days ago

Hybrid: Applicants must be a California resident as of their first day of employment.

PRINCIPAL RESPONSIBILITIES:

Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a timely manner. Respond to all communications coming into Member Services in the form of email, fax, letters, chat and phone calls. Timely responses to all member communication are essential. Must effectively prioritize and flex the workload as new communication and tasks are submitted. Identify the caller's needs, clarify information, research issues, and provide solutions and/or alternatives whenever possible. Accurately and consistently document all conversations in the electronic database. This position is a liaison between the plan, the provider network, and other community agencies. The MSR positions are flexibly staffed classification and work is expected to be performed minimally at the MRS II level. However, the initial selection will be made at the entry level MSR I. Our more advanced level position of the series is the MSR III who will be required to perform a variety of complex matters.

Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating communication between departments to ensure action, cooperation, and compliance of managed care operations.

Member Services Representative I

This position which requires the ability to work as a team player within the Alliance and with external contacts, make sound judgments based on analysis of information, be an effective communicator, active listener and balance advocacy for the member with the policy provisions such as plan policies, EOC, regulatory guidelines, and DMHC/DHCS rules and regulations. The MSR provides courteous, professional, and accurate responses to incoming inquiries regarding network, plan benefits, eligibility, authorizations, plan services and guidelines, as well make decisions with the goal of ensuring member satisfaction and retention. The MSR performs a variety of complex functions and is also responsible for maintaining accurate and complete inquiry/grievance records in the electronic database. Maintains compliance with DMHC regulatory requirements and DHCS contractual obligations. MSR I staff who demonstrate proficiency in meeting, maintaining and exceeding principal performance objectives and metrics may be eligible to be promoted to a Member Services II or III role. Member Services Representative I staff may be eligible for promotion to Member Services Representative II or III positions once they have worked as a MSR I for a minimum of 12 months to be proficient with program and system knowledge in addition to meeting performance matrix requirements.

Principle duties and responsibilities

* Serve as the primary contact for members, providers and others for questions related to claims, benefits, authorizations, pharmacy, member eligibility and other questions related to Alameda Alliance and provide accurate, satisfactory answers to their inquiries or concerns.

* Respond to and resolve member service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims, behavioral health, and care coordination.

* Answer incoming calls, emails, chats, and other requests for assistance in a timely manner in accordance with departmental performance targets and provide excellent customer service while doing so. May include assisting members in person.

* Recognize and understand the difference between calls that require quick resolutions and calls which will require follow-up and handle each appropriately.

* De-escalate situations involving dissatisfied customers, offering patient assistance and support.

* Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM) system.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Interface with Grievance and Appeals, Claims, Enrollment, IT, Network Management, Pharmacy, Authorizations, and other internal departments to provide Service Excellence to our members.

* Help guide and educate members about the fundamentals and benefits of managed health care topics, to include managing their health and well-being by selecting the best benefit plan service options, maximizing the value of their health plan benefits, and choosing a quality care provider.

* Intercede with care providers (doctor's offices) on behalf of the member, assisting with appointment scheduling; connect members with internal Case Management Department for assistance as needed.

* Assist members in navigating , the Member Portal, and other health care partner online resources and websites to encourage/reassure them to use self- service tools that are available.

* Manage any issues through to resolution on behalf of the member, either on a single call or through comprehensive and timely follow-up.

* Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues.

* Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits.

* Meet the performance goals established for the position in the areas of compliance, efficiency, call quality, member satisfaction, first call resolution, punctuality, and attendance.

* Always maintain a professional level of service to members.

* Always maintain confidentiality of information.

* Consistently support the Alliance's approach to Service Excellence by adhering to established department and company standards for all work-related functions.

* Interact positively with all Alliance Departments.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Process MS Dept projects

* Serve as a back-up to manage the escalated calls.

* Perform other duties as assigned.

ESSENTIAL FUNCTIONS OF THE JOB

* Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.

* Conflict resolution: Resolve member problems/conflicts by convening with other departmental staff as needed.

* Member communications: Create and/or mail appropriate member materials and communications as needed.

* Computer: Perform ongoing data entry which assists in the maintenance of the Member Services department database to ensure data integrity.

* Comply with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.

PHYSICAL REQUIREMENTS

* Constant and close visual work at desk or computer.

* Constant sitting and working at desk.

* Constant data entry using keyboard and/or mouse.

* Constant use of multi-monitor setup

* Frequent use of telephone and headset.

* Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.

* Frequent lifting of folders, files, binders, and other objects weighing between 0 and 30 lbs.

* Frequent walking and Standing

Number of Employees Supervised: 0

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent experience preferred.

* High school diploma, GED required.

* The ability to speak and understand-bilingual: Spanish/English, Cantonese/English, Vietnamese/English, Tagalog/English are required as designated.

* A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet requirements. The successful candidate must score 90% or higher.

MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:

* Minimum one year of direct customer service experience. Call center experience and managed care experience a plus

* Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services programs.

* Demonstrated knowledge expert of AAH Member Services policies and procedures

* Consistent record of meeting, maintaining, or exceeding monthly Departmental performance metrics.

* Consistent track record of documenting Service Requests accurately and clearly and monitoring open Service Requests to ensure responses and closure.

* Consistent record of high quality of work as demonstrated through call and documentation auditing, appropriate Call Disposition coding, as well as an overall acceptable monthly Member Satisfaction Survey result as assessed by Member Services Quality Specialist, MS Trainer and Member Services Supervisor.

* Demonstrated proficiency in current Customer Relationship Management (CRM) tool, phone system software Quality Management Solution, Pharmacy Benefits Management applications (PBM), Interpreter vendor scheduling software, delegate portal solutions and the Alliance's Member portal.

* Demonstrated ability to effectively handle the department's key special projects: Member Portal Request Processing, Kaiser PTE Requests, PCP retroactive and same month requests.

* Demonstrated ability to help members face-to-face in the field and/or at the Alliance offices (walk-ins). Also highly skilled at handling issues related to member bills, transportation set-up and benefit coordination with providers and pharmacy needs.

SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):

* Ability to prioritize and adapt to changing situations in a calm and professional manner.

* Ability to maintain composure in stressful situations.

* Excellent problem-solving skills

* Ability to exhibit cooperation, flexibility, and provide assistance when talking to members, providers, and staff.

* Skill in basic data entry

* Ability to type 40 net words per minute: multi-task

* Manual dexterity to operate telephone, computer keyboard equipment.

* Speak English proficiently, clearly, and audibly.

* Memorize and retain information quickly; meet physical requirements

* Spell correctly

* Learn the policies, regulations, and rules applicable to business operations.

* Follow instructions, reason clearly, analyze solutions accurately, act quickly and effectively in emergency situations; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

* Excellent phone etiquette and ability to communicate clearly and concisely, both orally and in writing.

* Excellent interpersonal skills with the ability to interact with diverse individuals and flexibility to customize approach to meet all types of member communication styles and personalities.

* Strong verbal and written communication skills.

* Demonstrated ability to quickly build rapport and respond to members in a compassionate manner by identifying and exceeding member expectations (responding in respectful, timely manner, consistently meeting commitments).

* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the member.

* Must be self-motivated and able to work with minimal supervision

* Must be team-oriented and focused on achieving organizational goals.

* Proficient problem-solving approach to quickly assess current state and formulate recommendations.

* Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions which members can understand and act upon.

* Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal resilience.

* Ability to work regularly scheduled shifts within the Alliance's hours of operation including the training period, with scheduled lunches and breaks, flexibility to adjust daily schedules; and to work over-time and/or weekends as needed.

* Medical terminology knowledge preferred

* Ability to work within a broad systems perspective

* Experience in use of various computer systems software as well as Microsoft Windows, and Microsoft Suite, especially Outlook, Word, Excel.

* Must have reliable and stable internet connection for remote work (50-100 Mbps download speeds).

Employees who interact with members of the public may be required to be tested for Tuberculosis and fully vaccinated against COVID-19 and influenza. Successful candidates for those positions/ classifications may be required to submit proof of vaccination against influenza and/or COVID-19, a negative Tuberculosis test, or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the Human Resources department.

SALARY RANGE $22.88-$34.33 HOURLY

The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.

Not Specified
Part-Time Production Operator / Administrative Support Associate
Salary not disclosed
Lake City, Florida 3 days ago
Part-Time Production Operator / Administrative Support Associate

Pay: $23.00 per hour

Shift & Working Hours: This is a part-time role on our 1st Shift, 9:00AM to 2:00PM Monday through Friday.

In this role, you will be a key member of our Land O’Lakes, Inc. manufacturing team, performing front-line production processes that add value and quality to the inputs and creation of final high-quality products in addition of providing occasional administrative support when needed. You will gain skills and experience of taking raw materials to produce our final products for customers. This will include operating machinery and equipment, packaging the final product. Join our team to become part of a member-owned co-op that is Rooted In Tomorrow.

This role is part of our Purina Animal Nutrition business who serves producers and animal owners throughout the United States. We innovate nutritional products and practices that unlock the full potential of every animal for a healthier, more productive life.

Production & Operations

- Perform front-line production activities, including operating machinery and equipment and packaging finished products

- Comply with all safety processes and actively promote safe work practices for self and others

- Follow all quality standards, Good Manufacturing Practices (GMPs), and standard operating procedures throughout the production process

- Maintain cleanliness and organization of work areas in accordance with plant standards

- Collaborate with Leads and Management to complete daily production goals and work assignments

- Adapt quickly to changing priorities in a fast-paced manufacturing environment

- Show up on time, meet production deadlines, and consistently demonstrate reliability

Administrative & Operational Support

- Complete production-related documentation accurately and on time (e.g., logs, checklists, reports, and batch records)

- Perform basic data entry and maintain electronic and paper files related to production, safety, quality, or inventory

- Assist with scheduling, coordination, and communication between production, maintenance, and leadership teams

- Support inventory tracking, supply ordering, and recordkeeping as assigned

- Answer basic inquiries, route questions to appropriate team members, and support day-to-day administrative needs of the department

- Utilize basic computer systems to support production reporting, training documentation, and operational tracking

Required Experience and Skills

- Must be 18 years or older

- 1 year or more of work experience in any industry

- Basic computer skills (data entry, email, and simple systems navigation) and basic math skills

- Ability to read, write, comprehend, and follow verbal and written instructions in English

- Willingness to learn new skills, problem-solve, and troubleshoot issues

- Strong collaboration and communication skills with a professional and respectful approach

- Ability to multi-task and balance hands-on production work with administrative responsibilities

Preferred Experience

- 1+ year of manufacturing or production work experience

- Previous experience in an administrative, clerical, or coordinator role

- Machine operation and/or forklift experience

Physical Requirements

- Ability to lift and carry up to 50 pounds

- Frequent movement including walking, standing, bending/stooping, turning, twisting, pushing, pulling, raising arms, lifting, and climbing

- Ability to perform job duties while wearing required personal protective equipment (PPE)

- Ability to work in temperature-controlled environments that may include hot and/or cold conditions, as well as areas with dust and chemicals

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.

Land O’Lakes and our global entities support diversity in employment practices.

Neither Land O’Lakes, nor its affiliates or search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.

If you need to submit a reasonable accommodation request to complete the employment application process, please call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.
temporary
Front Office Administrator
Salary not disclosed
Plano, TX 2 days ago

Our client is looking for a Front office admin for their Plano Office.


As a Front office admin, you will be the first point of contact for the Plano Office — both in person and over the phone. Your friendly personality, strong communication skills, and ability to multitask will help ensure the office runs smoothly while creating a positive experience for all employees


Job Duties:


• Answering calls and checking the mailbox

• Refilling office supplies as needed

• Being available for any in-office USCIS visits

• Scanning and forwarding mail to the internal team as directed

• Occasionally handling bank, FedEx, or post office runs

• Assisting HR with basic data entry and following up on timesheets

• Collecting and maintaining simple data/Excel trackers

• Helping with In office meetings as needed

• Collecting and maintaining simple data/Excel trackers



Job Type: In person, Fulltime

Hours: Working onsite from 9:30 a.m. to 5:30 p.m. (or 9:00 a.m. to 5:00 p.m.)


What We’re Looking For

  • High school diploma or equivalent
  • Prior front desk or customer service experience preferred
  • Comfortable using computers and office software
  • Friendly personality
  • Excellent phone etiquette
  • Organized and detail-oriented
  • Ability to multitask and take on responsibilities as needed
  • Willingness to learn


If you are looking to start your career and are willing to learn, we would like to talk to you.

Not Specified
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