Banking And Financial Services Jobs in Hackensack

Our groundbreaking hospice and palliative care programs offer a broad range of services in facilities and the community to help patients and their families ease the burden of managing a life-limiting illness or end-of- life care.

In this field based position, you will visit MJHS Hospice and Palliative Care patients to perform both physical and psychosocial assessments and electronically document visit occurrences.  Patient visits will be made in both community and facility settings. As the Hospice Field Case Manager, you will develop and implement nursing plans of care and make recommendations for care based on patients' needs.  As needed, you will contact the patient's physician to request written orders to facilitate plan of care changes.  In addition, you will also supervise, train and evaluate home health aides and homemakers working with our hospice patients.

Rate is $100/visit

• Associates/Diploma from an accredited school of Nursing; BSN preferred
• At least two years experience in medical-surgical, community health, and/or oncology nursing preferred
• Proficiency with Word and Excel preferred
• New York State RN licensure and valid NYS driver's license required
• Experience working within an interdisciplinary team environment
• Effective communication, listening and teaching skills
• Ability to input clinical data proficiently
• Mandarin/Cantonese is a must

Thermo Tech Mechanical Inc is seeking to hire an experienced HVAC Service Technician to support our growing service and maintenance operations. The ideal candidate will be a seasoned professional with strong diagnostic, repair and installation capabilities across a wide range of mechanical systems. 

• 10 years of mechanical HVAC experience
• Proven ability to service maintain, troubleshoot, repair and install HVAC systems.
• Valid NYS Torch License (Certificate of Fitness FDNY)
• Experience working in:

Retail buildings

Office Buildings

High-end Residential homes

Mutli-family properties

Government facilities

• Hands-on experience with the following systems:

Roofing Units (RTU)

Split systems

VRF systems

Refrigeration systems

Compressors

PTAC Units

Pumps

Unit ventilators

Space heaters/convectors

Chilled water/hot water systems

VAV Systems & controls

Compensation & Benefits:

• Hourly pay $35.00 - $40.00 based on experience
•  Paid vacation
•   Paid sick leave
•  401(k) retirement plan

This position requires a highly skilled, self-motivated technician capable of working independently, night shifts, overtime, on call, interacting professionally with clients, and maintaining high standards of workmanship & safety. 

Required qualifications:

• Legally authorized to work in the United States

Preferred qualifications:

• Valid driver's license

Inside Sales / Customer Service Representative (CSR)

Location: Wood-Ridge, NJ (Onsite)

Schedule: Monday–Friday | 7:30 AM – 4:30 PM

Department: Inside Sales

Reports To: Sales Leadership

Position Overview

We are seeking an experienced Customer Service / Inside Sales Representative to join a growing Inside Sales team. This newly created role is responsible for supporting customer accounts, processing orders, and assisting with inside sales initiatives to strengthen customer relationships and drive account growth.

The ideal candidate is proactive, highly organized, and relationship-driven, with the ability to thrive in a fast-paced environment while delivering excellent customer service.

Key Responsibilities

• Serve as a primary point of contact for customers by phone and email, addressing inquiries and resolving concerns professionally
• Process customer orders accurately from entry through delivery
• Support the sales team with account management and customer follow-up
• Build and maintain strong long-term customer relationships through consistent communication
• Coordinate with warehouse and operations teams to ensure timely deliveries and order readiness
• Maintain and update customer account information, including pricing, quotes, and order details
• Notify customers regarding pricing updates, delivery changes, or shipment issues
• Identify opportunities to upsell or introduce new products to existing accounts
• Maintain accurate documentation and records in internal systems
• Attend product knowledge meetings, training sessions, and sales meetings as required
• Contribute to daily reporting and communication with internal teams regarding customer needs and order status

Required Qualifications

• 3–5+ years of experience in customer service and/or inside sales
• Experience supporting customer accounts and managing multiple priorities
• Strong communication and interpersonal skills with a customer-focused mindset
• Comfortable working onsite in a fast-paced environment
• Strong attention to detail and organizational skills
• Self-starter with the ability to learn quickly and work independently

Preferred Qualifications

• Experience in food distribution, foodservice, beverage, manufacturing, wholesale, or related industries
• Familiarity with CRM, ERP, and order management systems
• Experience with lead generation, upselling, or account growth support

Technical Skills

• Order entry and account management
• CRM and order processing systems
• Microsoft Office (Outlook, Word, Excel)
• Cross-functional coordination with warehouse/logistics teams

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Life insurance
• Paid time off

Work Environment

This is an onsite office-based position in a fast-paced environment. Reliable attendance and strong collaboration with internal teams are essential.

St. Mary's General Hospital, located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for maternal-child health and outpatient behavioral health services. It is the only hospital in Passaic and with over 550 physicians and 1,000 employees, and is one of the largest employers in the county. Every member of the St. Mary's General team is committed to providing respectful, personalized, high-quality care. St. Mary's General Hospital is a member of Prime Healthcare, which has been lauded as a "Top 15 Healthcare System" by Truven Health Analytics. For information, visit of Dietary Services oversees the food safety and nutritional care aspects of the Food and Nutrition Services Department to ensure full compliance with federal, state and other regulatory agencies. Ensures the efficiency of food prepared in the department taking into consideration food safety, nutritional adequacy and appropriate patient nutritional care responsible for the development and enforcement of policies and procedures that direct clinical services, food preparation, distribution and service, purchasing, sanitation, safety practices, performance improvement, and staff education and development.

Education and Work Experience

1. Registered Dietitian (RD) required.
2. Bachelor’s Degree, preferably in Food & Nutrition or related field or relevant experience.
3. Two (2) years experience in the fields of nutrition and food service management desirable.
4. Food Safety Certification from an accredited organization and maintain current.

St. Mary's General Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $76,090.00 to $103,584.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Resident Services Coordinator

Employment Type: Permanent | Full-Time | Sunday – Thursday | Day Shift

Location: Riverdale, NY

Compensation: $67K - $72K

We are seeking a dedicated and compassionate Resident Services Coordinator to join a dynamic, mission-driven senior care organization. This role plays a key part in the overall management of the Social Services Department, guiding a multidisciplinary care team to deliver the highest possible quality of life to residents and their families.

Key Responsibilities

• Assist with the overall management of the Social Services Department
• Guide and support a multidisciplinary care team in delivering resident-centered care
• Provide residents and their families with emotional, social, and community support
• Conduct assessments and coordinate case management services
• Support residents and families in navigating long-term care resources and benefits
• Ensure thorough documentation of all services and resident interactions
• Uphold quality of life standards in alignment with applicable regulations and best practices

Qualifications

• Master's degree in Social Work (MSW) (required); working toward or holding NY State LMSW licensure preferred
• Minimum 2 years of experience in geriatrics, long-term care, or case management (preferred)
• Experience in discharge planning and assessing the needs of an aging population (preferred)
• Background in aging, long-term care, or healthcare settings a plus
• Strong communication, documentation, and organizational skills

Compensation & Benefits

• Medical, Dental and Vision
• 403B with employer match
• Life insurance
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Pet insurance
• Tuition Reimbursement Program
• PTO ( 4 weeks of vacation, 10 holiday days - including your birthday, 15 sick days, 2 personal days, 2 floating holiday days)

SAP and order management experience required. With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.

The Customer Service Representative will be responsible for receiving, processing, shipping, and completing customer purchase orders for Sika Flooring products and services. In addition, this individual will support the region with projects that contribute to improving operational service for customers.

Using the Sales and Distribution module of SAP, the representative will follow and remain proficient in procedures for entering and managing Sales Orders and Purchase Orders. The role involves monitoring SAP-generated back-order lists, open billing lists, scheduled picking, and shipping lists to ensure timely fulfillment and anticipate customer orders and related needs. The representative will respond promptly to inquiries from customers and sales representatives via phone, email, or Teams. They will also gain proficiency in Sika Flooring products, services, and operational procedures related to Sales and Distribution.

• High school diploma required – some college preferred.
• 2-5+ years of experience in customer service.
• Professional attitude with strong problem-solving, analytical, and interpersonal skills.
• Proficiency with SAP, Word, Excel, and PowerPoint.
• Detail-oriented.
• Customer-focused with excellent communication skills.
• Willingness to travel occasionally.
  
  

· 401k with Generous Company Match

· Bonuses

· Medical, Dental, and Vision Benefits

· Paid Parental Leave

· Life Insurance

· Disability Insurance

· Paid time off, paid holidays

· Floating holidays + Paid Volunteer Time

· Wellness/Fitness Reimbursements

· Education Assistance

· Professional Development Opportunities

· Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication

and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Position: Service Desk Supervisor

Reports To: Service Desk Manager

Division: Service Desk

FSLA: Exempt

Office Designation: Elmwood Park-In Office, Hybrid

Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.

You’ll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.

Functional Responsibility and Task Statements

Operational Responsibilities

• Supervising end-user services and technical support services.
• Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
• Provide consistent training and mentoring to members.
• Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
• Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
• Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
• Create, Update, and Improve Documentation to ensure high level of service.
• Review Timesheets Weekly
• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
• Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.

Leadership and People Responsibilities

• Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
• Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
• Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.

Technical Responsibility and Task Statements

• Administrate and facilitate personnel to hire and retain staff.
• Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
• Establish staff training and development programs related to technical services.
• Develop measures and controls to ensure performance standards and goals are achieved.
• Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
• Mentor and develop direct reports through personal behaviors.
• Ensure to provide customer satisfaction across all technical service offerings.
• Provide monthly technical activity and status reports

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.

Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.

Travel Requirements: Minimal travel is required for this position.

Desired Qualifications and Skills

Required

• Bachelor's degree in a job-related discipline or equivalent working experience.
• Minimum of five years of technical experience.
• Must have former technical supervisory experience preferably in a Call Center or similar environment.
• Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
• Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
• Ability to communicate technical/complex information both verbally and in writing.
• Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels

EEO STATEMENT

It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

Why Zensar?

We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

QA / Quality Engineering Delivery Lead

Location: Secaucus, NJ (Hybrid – 3 days onsite)

Employment Type: Full-time / Contract

Experience: 12–15 years

Domain: Retail

Role Overview

We are seeking a QA / Quality Engineering Delivery Lead to own end-to-end quality delivery while driving QE transformation and modernization initiatives, including AI-augmented testing and intelligent automation frameworks. This role demands a tool-agnostic automation mindset, strong leadership capabilities, and the ability to balance BAU delivery with future-ready QE transformation, leveraging GPT-based testing and AI-led quality practices.

Key Responsibilities:

• Own quality outcomes across programs, releases, and product lines
• Lead day-to-day BAU QA delivery, including:
• Test planning & execution
• Defect management
• Release validation and go/no-go readiness
• Drive QE assessments and build continuous improvement & transformation roadmaps
• Define and execute modern test automation strategies across:
• UI, API, Mobile, and End-to-End (E2E) automation
• Lead AI-augmented testing initiatives, including:
• GPT/LLM-based test case generation
• Intelligent test design and risk-based testing
• Self-healing automation and test optimization
• Promote shift-left and shift-right testing by partnering with:
• Product Management
• Engineering
• DevOps and SRE teams
• Embed quality early in the SDLC through CI/CD and cloud-native testing
• Establish and track quality metrics, KPIs, and dashboards
• Provide clear visibility into quality status, risks, and dependencies for senior stakeholders
• Mentor QA/QE teams and foster a continuous improvement and innovation culture.

Required Skills & Experience

Must Have

• 10–14 years of experience in QA / Quality Engineering
• Proven leadership experience managing QA/QE teams in Agile & DevOps environments
• Strong hands-on expertise in test automation frameworks, including:
• Selenium, Playwright, Cypress (any one or more)
• Exposure to Tricentis Tosca (preferred but not mandatory)
• Solid experience in:
• API & integration testing
• Test data management
• Defect lifecycle management
• Demonstrated experience conducting:
• QE maturity assessments
• Automation ROI analysis
• QE transformation planning
• Ability to manage BAU delivery alongside modernization and innovation initiatives
• Strong Retail domain experience (POS, eCommerce, supply chain, merchandising systems preferred)

AI-Augmented & Intelligent QE (Mandatory Focus)

• Hands-on or leadership experience with AI-driven QE practices, including:
• GPT / LLM-based test case & test scenario generation
• AI-assisted exploratory testing
• Intelligent test selection, prioritization, and impact analysis
• Experience building or adopting intelligent automation frameworks with:
• Self-healing capabilities
• Dynamic locators & adaptive scripts
• Familiarity with:
• Generative AI usage in QE pipelines
• Prompt engineering for test generation
• Ability to operationalize AI in QE, not just PoCs

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.

Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at:

Location: Lyndhurst, NJ (in-office preferred; flexibility may be available depending on fit)

Type: Full-time

About Tekcard Payments

Tekcard Payments is a payment processing and technology company supporting merchants nationwide and a growing ISO/partner channel. We run a fast-paced operation where everyone wears multiple hats and client experience matters.

The Role (Not Generic “Customer Service”)

We’re hiring a Payments Client Services Analyst to support merchants and partners across day-to-day servicing, onboarding coordination, and light operations tasks. This is a B2B, finance-operations style support role—ideal for someone coming from banking, accounting support, fintech, merchant services, or other detail-driven client operations.

You will handle merchant requests, coordinate with internal teams (Underwriting/Risk/Tech/Accounting), and keep accounts moving. You may also support our Premier ISO/Partner channel with status updates, documentation requests, and basic system tasks.

What You’ll Do

• Merchant Support (B2B): Handle inbound merchant questions via phone/email/ticketing—funding/deposit questions, batching, statements, charge schedules, and general account support.
• Partner / ISO Channel Support: Assist partners with onboarding status, missing items, and basic platform/process questions (with clear escalation paths).
• Light Operations / Account Maintenance: Update merchant profiles (bank updates, ownership changes, contact changes), help key/confirm data in internal systems, and ensure clean documentation.
• Issue Triage + Escalation: Identify what’s a client education issue vs. a technical issue vs. a risk/underwriting issue; escalate with clean notes and supporting details.
• Chargeback/Dispute Assistance: Guide merchants on dispute documentation and timelines; route cases appropriately.
• Documentation & Case Notes: Maintain accurate notes, checklists, and follow-ups so nothing falls through the cracks.

You’re a Strong Fit If You…

• Communicate clearly and professionally (written + verbal).
• Are organized and comfortable working multiple queues at once.
• Like structured work: checklists, documentation, clean notes, follow-ups.
• Can learn systems quickly (CRM/ticketing, portals, spreadsheets).
• Can stay calm when a merchant is stressed about money/timing.

Relevant Backgrounds That Translate Well

We’re intentionally trying to avoid “retail-only customer service.” Strong backgrounds include:

• Bank branch operations, deposit ops, treasury support, ACH support
• Accounts receivable / billing support / client accounting support
• Mortgage servicing support / loan operations / escrow processing
• Merchant services support, fintech support, payment operations
• B2B customer support where accuracy + documentation mattered

Requirements

• 1–3+ years in a client-facing operations role (banking, fintech, accounting support, merchant services, etc.)
• Strong attention to detail and comfort with systems + Excel/Google Sheets
• Ability to handle sensitive information with professionalism and discretion

Nice to Have

• Payments/merchant services exposure (funding, batching, statements, chargebacks)
• Experience supporting partners/agents/ISOs (B2B channel support)
• Familiarity with onboarding workflows and verification steps
• Equal Opportunity Employer: Tekcard Payments is an equal opportunity employer.