Banking And Financial Services Jobs in Eugene Or Remote
1,654 positions found
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .
At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.
Job Description:Rite-HiteSales Professionals work within protected territories to represent our various lines of products and services. Our customer base includes anyone with a warehouse, emphasis on Fortune 500 manufacturers and distribution centers. This is an outside sales position which will focus on growing our new equipment orders and service business, including planned maintenance programs, repair services, parts, and accessory products.You will be responsible for growing existing accounts, prospecting and securing new customers, and introducing new products to the territory.
This position covers Eugene and surrounding territories.
Required Experience:Rite-Hitesells the best, and we hire the best. Successful candidates will combine a 4 year degree with a minimum of 3 years successful outside sales experience in an industrial or commercial setting. In addition, our Sales Representatives must possess excellent communication, interpersonal and presentation skills, be skilled at building productive business relationships, and have a good mechanical aptitude. Sales Representatives must have knowledge of their territory and its customer base, be able to develop solid territory business plans, and be able to effectively cover their territories on a daily basis.
What We Offer
At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
Jennie Joiner with the Forum Group PNW is partnering with a large multi-state organization to fill a Corporate Expense & Payment Administrator. The Corporate Expense & Payment Administrator will support the accounting team and assist employees across the organization with expense reporting and corporate card programs. This role supports thousands of internal expense submissions each month and requires someone who enjoys helping others, solving problems, and maintaining accuracy in a fast-paced environment. The ideal candidate is patient, detail-oriented, and service-focused, with the ability to calmly guide employees through expense reporting processes and system questions.
Position Overview
The Corporate Expense & Payment Administrator is responsible for administering the company's expense management system and corporate card programs while providing daily support to employees and internal departments. This position serves as the primary point of contact for expense report questions, corporate card transactions, coding support, and payment processes.
The role requires strong communication skills, attention to detail, and the ability to manage high volumes of inquiries, particularly during month-end reporting cycles.
Key Responsibilities
Expense System Administration
- Serve as the primary administrator and subject matter expert for the company's expense management platform
- Manage user setup, system maintenance, policy configuration, and troubleshooting
- Monitor expense report submissions to ensure compliance with company policies and accounting standards
- Identify opportunities to improve expense reporting processes and system usage
Employee Support & Customer Service
- Provide high-volume phone and email support to employees with questions regarding expense reports, corporate cards, coding, and payment processes
- Coach employees on how to properly submit expenses and follow company guidelines
- Maintain a calm, professional demeanor while assisting employees with recurring questions
- Deliver onboarding and training to new employees on expense reporting systems and procedures
Corporate Card & Payment Administration
- Manage corporate card and vendor virtual credit card programs including account setup and maintenance
- Work with banking partners to order cards, manage credit limits, and resolve account issues
- Support payment processing and vendor communication when needed
Accounting & Reporting Support
- Assist with the accounts payable process and research payment questions
- Prepare weekly journal entries related to expense reporting
- Maintain recurring and ad hoc expense reporting and analytics
- Support month-end close activities related to expense reporting and corporate card activity
- Work closely with the Accounts Payable team on cross-functional projects and system improvements
Qualifications
- 3+ years of experience in expense administration, accounts payable, accounting support, or a related role
- Experience with web-based expense management systems (Chrome River or similar preferred)
- Ability to provide customer support in a high call-volume environment
- Strong communication skills and ability to clearly explain processes and policies
- Calm, patient, and service-oriented personality
- Strong attention to detail and organizational skills
- Ability to work both independently and collaboratively within a team
- Intermediate proficiency in Microsoft Excel and Word
- Strong 10-key skills by touch
Preferred Knowledge
- Basic understanding of accounting principles such as debits and credits
- Understanding of balance sheet vs. P&L accounts
- Experience coding expenses and reviewing financial transactions
- Associate or Bachelor's degree in Accounting or related field preferred
Work Environment
- 100% onsite role in Eugene, OR
- Business casual office environment
- Monday–Friday schedule (8:00 AM – 5:00 PM with some flexibility)
If you are interested in this position, apply on line today!
The CFS Billing Team ensures the accuracy and integrity of patient charges, insurance claims, write-offs, collections, and other aspects of the billing and collection cycles.
This position will do Medical Coding, and experience is preferred.
Special consideration given for additional auditing certification (CPMA).
Review clinical documentation of services to be coded in EPIC, and any other source of documentation available to ensure compliance with the Center for Medicare and Medicaid Services (CMS).
Assign correct CPT, ICD-10-CM, and HCPCS codes for professional charges, which could include all E&M services including outpatient and inpatient; diagnostic services; procedural services; and/or Charge Routers and Charge entry.
Establish and maintain procedures and other controls necessary in carrying out all procedure and diagnostic coding and insurance billing activity for applicable work queues assigned in facility and/or professional services at OHSU.
Monitor activity for compliance with federal and/or state laws regarding correct coding set forth by CMS and Oregon Medical Assistance program (OMAP).
Coordinate all billing information and ensure that all information is complete and accurate.
Ability to maintain supportive and open communication with supervisor regarding coding issues and priority coding responsibilities assigned.
Develop and disseminate written procedures to facilitate and improve billing and coding processes for the department, and to train, support, orientate, and mentor coding staff as necessary.
Competitive candidates for our team will demonstrate a customer service focus with strong communication skills and be able to work both independently and as part of a team.
They will be flexible, adaptive, and drive innovation through process improvement.
In addition, they must show a clear ability to work effectively with individuals from diverse backgrounds and maintain ethical standards consistent with our mission as stewards of the public trust.
About the Division The Health and Human Service Clinical Financial Services (CFS) Division performs revenue cycle services for the Lane County Community Health Centers (CHC) and Lane County Behavioral Health, and Lane County Treatment Center.
The CFS Billing Team ensures the accuracy and integrity of patient charges, insurance claims, write-offs, collections, and other aspects of the billing and collection cycles.
Schedule: Monday – Friday; 8:00am – 5:00pm
*This is an AFSCME represented position
* Training Equivalent to a Bachelor's degree from an accredited college or university with major course work in business administration, fiscal management or accounting or a related field.
Experience Three years of increasingly responsible experience in financial, accounting or statistical record-keeping and analysis.
Some experience in a lead capacity is desirable.
Direct financial or accounting experience with federal or state employment and training programs is desirable; or an equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.
Preferred Requirements: Medical Coding certification (CPS).
Notes: This position is subject to a full background check.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description.
We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background.
The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications.
If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Accounting Analyst Classification Details Selection Process Equal Employment Opportunity Lane County is an Equal Opportunity Employer.
We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.
All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County.
To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities.
We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
Trauma Informed Care Statement Lane County Health & Human Services is committed to providing Trauma Informed Care.
As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past.
Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other.
Our employees receive ongoing training to develop or deepen their understanding of trauma and its impacts.
Veteran Preference Information
Medical Center, located in the beautiful Eugene, OR area, is seeking a BE/BC Interventional Cardiologist to provide full-time services at a Hospital Employed Clinic.
Employed Position
Busy, successful practice
Office space and equipment ready and available
Office located on Hospital campus
Clinic has experienced Cath Lab and Nursing Staff (Gold Beacon Award)
Newly constructed Cath Labs and ORs
Newly constructed Hybrid Rooms and CC Unit
Cardiology Clinic has 16 exam rooms, and shares additional space with Cardiac Surgery and Cardiac Pulmonary Rehab
Benefits May Include:
Highly competitive Compensation Package
Incentive Compensation/Productivity Bonus
Annual CME allowance
Relocation
Commencement Bonus
Medical Education Debt Assistance and more!
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Vijay at (63 Title: Financial Analyst
- Hybrid Duration: 2 Months Location: Hybrid at Northbrook, IL Schedule: 8:00 AM
- 5:00 PM Note: The position reports to the Manager of Corporate Accounting, based at our Northbrook Headquarters, with flexibility to work from our Chicago office.
This is a hybrid role, requiring on-site presence three days per week.
Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Position Purpose: We are seeking a highly motivated and detail-oriented Senior Accountant to support global accounting operations, strengthen internal controls, and drive process improvements.
This role will play a key part in month-end close, cross-functional initiatives, and special projects.
The ideal candidate is analytical, proactive, and capable of operating independently in a fast-paced, collaborative environment.
Duties and Responsibilities: Lead and execute month end, quarter end, and year end close activities, including journal entries and account reconciliations Perform variance analysis and investigate discrepancies Support internal and external audit requests Support maintenance of Oracle Account reconciliation portal Maintain supporting documentation and schedules in compliance with SOX requirements Support both internal and external audits by providing requested materials and actively participating in walkthroughs and testing with auditors and internal stakeholders Contribute to various accounting and finance initiatives, including system implementations, process improvements, and other special projects as assigned Education and Experience: Bachelor's degree in accounting required Minimum 5 years of total accounting experience Knowledge of ERP: Oracle preferred, Oracle ARCS and Kyriba Experience with improvement initiatives and enhancements Ability to have a collaborative style and work with cross-functional and international teams Strong GAAP knowledge, analytical, and problem-solving skills Excellent verbal and written communication skills CPA certification preferred About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CPA, Oracle, GAAP, Oracle ARCS, Kyriba
Remote working/work at home options are available for this role.
The role involves leading enterprise risk governance in digital banking operations, focusing on operational, regulatory, and financial risk.
With a requirement of over 12 years of risk leadership experience in banking or fintech, candidates should also hold a Bachelor's degree in Finance, Risk Management, or Business.
The compensation ranges from $250,000 to $380,000 plus bonuses and equity.
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Remote working/work at home options are available for this role.
Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: : Join our dynamic Employee Benefits team in a pivotal support role that combines analytical prowess with client-focused service. As a key member of the team, you will engage in daily data analysis and reporting, tailored to meet the unique needs of our clients. Your responsibilities will include managing and meticulously reviewing vendor reports to ensure accuracy, creating comprehensive client-specific reports that provide valuable insights, and participating in meetings to discuss findings and strategies. This role is ideal for detail-oriented professionals passionate about data-driven decision-making and exceptional client service.
Essential Duties and Responsibilities:
- Download monthly client experience reports (source documents) from insurance carriers via email or web portal for assigned book of clients.
- Review the source documents for accuracy and ensure that they include all the required data for that specific report.
- Load source documents into the NFP file system, saving in accordance with NFPCS filing conventions.
- Prepare financial and utilization reports (based on the source documents) to be used in monthly/quarterly experience reports, annual forecasting (renewals) and any ad-hoc analysis for fully insured clients.
- Assist Financial Consultants with preparing financial and utilization reports for large/self-insured clients.
- Attend client meetings and perform follow-up with clients/team members on action plan items to ensure timeliness and accuracy.
- Stay up to date with the latest developments, trends, and regulations in the employee benefits marketplace.
Knowledge, Skills, and/or Abilities:
- Ability to correspond on all financial issues in a clear, concise and persuasive manner.
- Effectively establish rapport, present information and respond to questions from managers, clients and coworkers.
- Strong Analytical Skills.
- Ability to prioritize and Excellent organizational skills.
- Working knowledge of the group insurance marketplace is preferred but not required.
- Strong knowledge of Microsoft Excel.
- Proficiency with Power Query, Power BI and Visual Basic.
Education and/or Experience:
- Bachelors in Risk Management and Insurance, Actuarial Science, Finance, Statistics, Mathematics is highly preferred
- 3 years of related experience with an employee benefits consultant/ broker or medical insurance carrier
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000 – $90,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
Remote working/work at home options are available for this role.
Date Posted:
2026-02-27Country:
United States of AmericaLocation:
US-TX-MCKINNEY-513WZ ~ 2501 W University Dr ~ WING Z BLDGPosition Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Active and existing security clearance required after day 1At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Senior Data Manager identifies all data deliverables made part of a contract and subsequently builds a data track in a Product Data Management (PDM) system. The DM identifies, with help from the Program Office, the appropriate preparers, receive the data within PDM, reviews the data for compliance, solicits and secures appropriate programmatic approval and delivers the information to the customer on time, throughout the lifecycle of the contract.
In addition, DMs are responsible for reviewing sub-tier contractor requirements, building data tracks for supplier submissions, receiving data from various suppliers, and routing for approval and/or incorporation into prime contractor deliverables to the customer as well as securing non-deliverable program work products to be configuration controlled in the PDM system and other related tasking.
This position is in McKinney Texas
What You Will Do
- Reading contracts for understanding of the deliverables
- Working in a PDM system to capture, manage, and track data deliverables and/or receivables
- Coordinating with cross-functional teams to obtain requested data
- Proofreading data for compliance to the requirement(s)
- Managing the data deliverable schedule and providing the data to the customer on-time
- Learning and understanding contractually required markings applied to data
- Running forecast reports and providing them to the appropriate stakeholders
- Providing metrics related to on-time deliveries and outstanding dispositions upon request
- Reviewing and approving sub-tier supplier statements of work for data requirements
- Supporting program meetings and providing training to program personnel and customers and/or suppliers
- Handling and protection of Company Intellectual Property (IP) as well as U.S. government IP and classified information
Qualifications you must have
- Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years prior relevant experience OR a related Associate’s degree and 4 years of relevant experience OR in absence of a degree, 6 years of relevant experience
- Minimum of 2 years’ experience related to data management and/or equivalent professional experience
- Minimum of 2 years’ experience in a customer support/service role
Qualifications We Value
- Knowledge of U.S. government defense contracts
- Knowledge of U.S. government specifications and instructions such as the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS), Data Item Descriptions (DIDs), Department of Defense (DoD) Instruction 5230.24 Distribution Statements on Technical Documents, National Industrial Security Program Operating Manual (NISPOM) (DoD 5220.22-M)
- Collaborate in a team environment
- Self-motivated and detail oriented
- Proven excellent oral and written communication and presentation skills
- Excellent proofreading skills
What We Offer
- Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
- Relocation Eligibility
Learn More & Apply Now!
- Please consider the following role type definition as you apply for this role.
- Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Remote working/work at home options are available for this role.
Must be located within one hour of Pottstown, PA.
Are you stuck in your mundane Job with no growth opportunity? Are you looking to blend hard work and FUN?
Diamond's culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the Best Places to work in PA for 10 consecutive years. See how your career can grow when you start working with Diamond Credit Union.
Position Summary:
Member Advocate - Member Experience Center-Call handles member requests and provides exceptional member service, using product knowledge to recognize cross sell opportunities and refer to appropriate credit union specialists.
Supervisory Responsibilities:
No direct reports.
Essential Functions:
- Effectively handle incoming calls, making sure all calls are answered within 2 rings, while ensuring established average speed of answer performance and abandon rate standards are met.
- Assist members with general inquiries, account management, routine account-related requests such as: account reconciliation, evaluation and explanation of products, service fee and overdraft charges, up to and including fee refunds, transfer of funds, stop payment requests, debit cards (i.e.: usage, limits and dispute processing), credit card and loan payment processing, account maintenance changes (i.e.: name/address, phone, etc.) check reorders and interaction with internal support departments and 3rd parties.
Requirements
Required Skills / Abilities:
- Demonstrated dedication to positive, member-focused service.
- Good interpersonal and communication skills to ensure member related issues are handled in a fair, consistent manner.
- Good organizational skills and attention to detail.
- Ability to work through member situations and provide effective and accurate resolutions.
- Good technical skills and ability to work with multiple systems.
- Ability to be available at 8:00am M-Sat.
- Available to work until 5:00pm M-W, 7:00pm Th, 6:00pm Fri, and 1:00pm Sat on a rotational basis.
Education / Experience:
- High school diploma or equivalent.
- Two plus years of customer service experience, preferably within a financial institution.
Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.
Remote working/work at home options are available for this role.
