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Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs!
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.
After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager.
We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday.
Military veterans and spouses are highly encouraged to apply.
Relocation assistance is not available for this position.
As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.
We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.
What you'll do:
Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
Maintain required Property & Casualty license and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or GED equivalent
Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service.
Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.)
Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries.
Effective time management and organizational skills.
Successful completion of a job-related assessment may be required
What sets you apart:
1 year of customer contact experience in a needs-based sales environment
6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
US military experience through military service or a military spouse/domestic partner
Training Schedule: Monday - Friday 9:30am-6:00pm
Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST
USAA provides support to our members 7 days a week.
After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day.
All work schedules for this role are 40 hours per week.
Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members.
Salary: The hiring range for this position is: $45,010-$46,010
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Provides direct and indirect nursing care to patients in the Ambulatory and Hospital setting.
Clinics located throughout San Antonio including Boerne, TX.
Specialties range from preventative health to transplant services.
Newly-hired experienced LVNs in the hospital and clinic participate in our Nursing Orientation for Clinical Excellence (NOCE) program.
EDUCATION/EXPERIENCE
At least one year experience in direct patient care is preferred. Current American Heart Association, Basic Cardiac Life Support and Healthcare Provider card required. ACLS certification may be required based on site location. Various certifications may be required based on location site.
LICENSURE
Must possess a current license to practice Vocational Nursing in the State of Texas. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
Supports the Director, Infection Control, in providing a robust, comprehensive health system wide infection control program in accordance with current standards of practice and in compliance with regulatory agencies and governmental policies and procedures. The principle goals of the infection control program include protecting patients, healthcare workers, volunteers, students, visitors, and others in the healthcare environment; and accomplishing the goals in a cost-effective manner
EDUCATION/EXPERIENCE
Minimum of five years of infection prevention experience within a hospital setting required with a Baccalaureate degree in nursing or higher required. Three years of recent infection prevention experience in an acute care hospital setting is required. Preferred: post-graduate courses in epidemiology, infection prevention or disease control, completion of CDC or APIC sponsored infection prevention training is desirable. Supervisory and managerial experience is desirable. Working knowledge of statistics and epidemiological principles is required. Computer skills required include proficiency in the following Microsoft Office applications: Word, Excel, PowerPoint; graphics display programs such as QI Macros, as well as a level of comfort with learning and adapting to new programs
LICENSURE/CERTIFICATION
Current certification in Infection Prevention and Control by the Certification Board of Infection Control and Epidemiology is required. Must have current State of Texas professional nursing licensure
Supports the Director, Infection Control, in providing a robust, comprehensive health system wide infection control program in accordance with current standards of practice and in compliance with regulatory agencies and governmental policies and procedures. The principle goals of the infection control program include protecting patients, healthcare workers, volunteers, students, visitors, and others in the healthcare environment; and accomplishing the goals in a cost-effective manner
EDUCATION/EXPERIENCE
Minimum of five years of infection prevention experience within a hospital setting required with a Baccalaureate degree in nursing or higher required. Three years of recent infection prevention experience in an acute care hospital setting is required. Preferred: post-graduate courses in epidemiology, infection prevention or disease control, completion of CDC or APIC sponsored infection prevention training is desirable. Supervisory and managerial experience is desirable. Working knowledge of statistics and epidemiological principles is required. Computer skills required include proficiency in the following Microsoft Office applications: Word, Excel, PowerPoint; graphics display programs such as QI Macros, as well as a level of comfort with learning and adapting to new programs
LICENSURE/CERTIFICATION
Current certification in Infection Prevention and Control by the Certification Board of Infection Control and Epidemiology is required. Must have current State of Texas professional nursing licensure
The Senior Clinical Research Coordinator leads the evaluation of research protocols and provides clinical and risk assessment expertise on research-related procedures. Assists Director in implementation of human subject research protection program. Reviews complex human subject research protocols and supports the Clinical Research Department through coordination, monitoring, and education of processes required for Research Proposals within University Health. Represents the department at multi-institutional committees and meetings, such as IRB and OHRP.
EDUCATION/EXPERIENCE
Graduation from an accredited college or university with a Bachelor’s of Science in Nursing. May substitute 8 years of related experience and licensure for required education. Master’s degree preferred. A minimum of three years Research experience required. Possesses or qualifies to obtain within 6 months of employment a Clinical Research Certification (i.e. CCRP or CCRA). Has a working knowledge of research methods and knowledge of federal legislation regarding human subject research is required. Expertise in applying for research protocols, budgeting, program planning and evaluation is preferred. Exercises mature judgment and discretion in any confidential or sensitive matters.
Jabil is a leading product solutions provider offering end-to-end design, manufacturing, supply chain, and product management services. With operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries—including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing.
JOB SUMMARY
Jabil is seeking a Manufacturing Test Development Manager who will directly contribute to the transformative growth within our Intelligent Infrastructure division by applying unique and innovative approaches to solving problems within a large-scale software production environment. You and your team will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil’s world-class manufacturing environments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
- People manager for a team of software developers and product engineers in support of global cloud operations.
- Attract, hire, onboard, lead, coach, mentor and inspire your team to deliver the best in class for our customers and employees
- Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines).
- Solicit ongoing self and team feedback from the business unit (BU), customer and team members.
- Perform team member evaluations professionally and on time.
- Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
- Coordinate activities of team and keep them focused in times of crises.
- Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
- Plan and formulate aspects of Customer BU projects such as objective or purpose of project, applications that can be utilized from findings, costs of project, and equipment and human resource requirements, technical requirements.
- Provide direction on design and development activities to improve, modify or design new equipment products and processes.
- Oversee key projects, processes and performance reports, data, and analysis.
- Develop, determine, and implement policies, procedures and programs.
- Analyze technology trends, human resources needs and market demand to plan projects.
- Oversee definition and collaboration on overall test infrastructure and application architectures.
- Creation of behavioral and high-level software design specifications.
- Development of production infrastructure and related application code.
- Lead and participate in peer/code reviews.
- Contribute and improve software build methodology, procedures, and environment.
- Operational and development support for the software and test infrastructure at production facilities
JOB QUALIFICATIONS and KNOWLEDGE REQUIREMENTS:
- Knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Agile, CICD, and SLDC process implementation and application experience.
- Knowledge/Expertise in the following programming/scripting languages: Python, BASH, Java experience a plus.
- Linux development experience with a solid understanding of its fundamentals and internals: Ubuntu/ CentOS
- Well-versed in the following container/virtualization environments: VMware, Docker.
- Solid understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring and storage systems.
- Experience with front-end and back-end Web UI design.
- Experience with common web APIs (REST, XML-RPC).
- Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
- Experience in the creation and configuration(DHCP, PXE boot, nginx) of Virtual Machines (VMs), VMWare preferred.
- Experience with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus
- Experience with code versioning tools (Git preferred)
- Experience with front-end and back-end Web UI design.
- Experience with common web APIs (REST, XML-RPC).
EDUCATION & EXPERIENCE REQUIREMENTS
- BS degree in Electrical/Computer Engineering, Computer Science, or related field. MS preferred.
- 10+ years’ experience in a software development/test capacity with enterprise server, storage, or networking products. 3+ years people management experience.
- Excellent verbal and written communication skills.
- Prior experience directly managing software development teams
- Experience managing remote, multi-national and geographically dispersed development teams.
- Domestic and/or International travel, up to 25%, may be required.
Supports the Director, Infection Control, in providing a robust, comprehensive health system wide infection control program in accordance with current standards of practice and in compliance with regulatory agencies and governmental policies and procedures. The principle goals of the infection control program include protecting patients, healthcare workers, volunteers, students, visitors, and others in the healthcare environment; and accomplishing the goals in a cost-effective manner
EDUCATION/EXPERIENCE
Minimum of five years of infection prevention experience within a hospital setting required with a Baccalaureate degree in nursing or higher required. Three years of recent infection prevention experience in an acute care hospital setting is required. Preferred: post-graduate courses in epidemiology, infection prevention or disease control, completion of CDC or APIC sponsored infection prevention training is desirable. Supervisory and managerial experience is desirable. Working knowledge of statistics and epidemiological principles is required. Computer skills required include proficiency in the following Microsoft Office applications: Word, Excel, PowerPoint; graphics display programs such as QI Macros, as well as a level of comfort with learning and adapting to new programs
LICENSURE/CERTIFICATION
Current certification in Infection Prevention and Control by the Certification Board of Infection Control and Epidemiology is required. Must have current State of Texas professional nursing licensure
At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview:
As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities:
- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications:
- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health:
- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location:
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview:
As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities:
- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications:
- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health:
- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location:
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
What sets us apart?
- Most up-to-date advancements in nursing
- Level I Trauma Center
- Teaching Hospital
- Nurse Residency Program
- RN Loan Repayment Program
- Nationally certified nursing staff
- Regionally, nationally and internationally recognized
Requirements:
Current RN license from the Texas Board of Nursing
BSN highly preferred
American Heart Association Healthcare Provider card
