B2b Rocket Jobs in Usa

Director of Marketing

Commercial & Infrastructure Solutions

Location: Northern Virginia

Reports to: Senior Vice President of Marketing

About Titan America

Titan America LLC (NYSE: TTAM), a TITAN Group Company, is one of the premier producers of cement and building materials in the eastern United States and the North American subsidiary of the TITAN Group. With a history spanning over 100 years, Titan America has consistently delivered innovation, operational excellence, and sustainable solutions. Our comprehensive portfolio—including cement, aggregates, fly ash, ready-mix concrete, and specialty admixtures—serves diverse customer needs across commercial, industrial, and infrastructure markets.

The Opportunity

Titan America is seeking a strategic and results-driven Marketing Director – Commercial & Infrastructure Solutions to lead marketing initiatives across its full product portfolio and geographic footprint. This highly visible role is central to defining and executing strategies that strengthen market positioning, expand brand visibility, and deliver measurable business growth.

Key Responsibilities

Market Strategy & Intelligence

• Develop and maintain market models and forecasts to evaluate opportunities by value, volume, profitability, and growth potential.
• Conduct in-depth research on segment ecosystems—including competitors, influencers, regulatory developments, and industry trends—to identify risks and opportunities.
• Build competitive models to inform pricing, positioning, and go-to-market strategies.

Marketing Execution

• Design and execute integrated marketing strategies across cement, concrete, aggregates, fly ash, and admixtures, with emphasis on commercial and infrastructure customer segments.
• Launch targeted campaigns, product introductions, and sales enablement tools tailored to contractors, producers, developers, and specifiers.
• Produce technical and customer-facing content (datasheets, white papers, case studies, presentations) that communicate performance, innovation, and sustainability benefits.
• Partner with sales to craft compelling, segment-specific value propositions and ensure consistent messaging.
• Lead digital marketing efforts—including CRM, website management, email, paid media, and social channels—to align with segment needs.

Customer & Industry Engagement

• Strengthen Titan America’s brand presence through participation in industry conferences, trade shows, and advocacy bodies.
• Build and nurture relationships with key stakeholders, including contractors, architects, engineers, developers, and public sector decision-makers.
• Gather customer feedback and purchasing insights to guide continuous improvement in products, services, and marketing approaches.

Performance & Measurement

• Monitor and report on marketing effectiveness using KPIs such as market share, campaign ROI, lead generation, and customer satisfaction.
• Provide actionable insights and recommendations to senior leadership, ensuring alignment of marketing initiatives with business objectives.
• Drive adoption and visibility of Titan America’s sustainable solutions, particularly lower-carbon and innovative construction materials.

Success Measures

• Demonstrated increase in market share across commercial and infrastructure segments.
• ROI from marketing campaigns that contribute directly to sales pipeline growth.
• Increased adoption of admixtures, sustainable solutions, and innovative technologies.
• Enhanced customer loyalty and preference for Titan America’s product portfolio.
• Strong cross-functional collaboration with sales, operations, and technical services.

Qualifications

• Bachelor’s degree in Marketing, Business, Engineering, or Materials Science (MBA preferred).
• 6–8 years of progressive B2B marketing experience, ideally in building materials, construction, or chemicals.
• Deep understanding of concrete admixtures, construction supply chains, and decision-making processes in commercial and infrastructure markets.
• Demonstrated success in developing integrated campaigns, conducting market analysis, and delivering measurable growth outcomes.
• Proficiency in CRM systems, digital marketing platforms, and analytics tools.
• Strong communication and presentation skills, with the ability to simplify technical data into persuasive customer messaging.
• Proven ability to influence stakeholders, lead change, and collaborate across departments.
• Willingness to travel up to 75% for customer, industry, and internal engagements.

Why Join Titan America?

At Titan America, you will join a global leader with more than a century of success, innovation, and sustainability. This role provides the opportunity to shape the future of commercial and infrastructure markets, while working with high-performing teams across the United States and internationally.

We are proud to offer a competitive compensation package, including:

• Market-leading base salary
• Annual performance-based bonus
• Comprehensive benefits (medical, dental, vision, 401(k), paid time off, and more)

Our culture is built on safety, integrity, accountability, and sustainability. We invest in our people, providing opportunities for professional growth, development, and long-term career success.

• Lead and support client marketing cycles for Listing/Seller initiatives, driving targeted campaigns that generate high-quality seller leads for top real estate professionals.
• Lead and support client marketing cycles for Buyer initiatives, leveraging lead-generation products, demand generation strategies, and sales collaboration to grow quality buyer leads.
• Lead the end-to-end execution of client webinars and educational programs, from initial content planning and curriculum design to driving high-volume attendance through targeted marketing campaigns.
• Partner cross-functionally to support product launches and programs that align consumer experiences with client-facing products and other key initiatives.
• Optimize client and consumer journeys, identifying opportunities to create seamless and high-impact touchpoints between buyers, sellers, and real estate professionals.
• Collaborate with Demand Generation, Sales, and Product teams to ensure alignment across all marketing efforts, driving measurable improvements in conversion rates and customer satisfaction.
• Analyze program performance, track KPIs such as lead retention rates and NPS scores, and use data to refine and optimize future marketing strategies.
  
  

• 8+ years of experience in B2B or B2B2C marketing, with a focus on lead generation, customer engagement, or lifecycle marketing.
• Bachelor's degree or equivalent experience.
• Proven ability to develop and execute marketing programs that drive customer acquisition, engagement, and retention.
• 4+ years experience in real estate, proptech, fintech, or a related industry, with a deep understanding of buyer and seller dynamics.
• Strong analytical skills and experience using data to optimize marketing programs and improve performance metrics.
• Exceptional communication and storytelling abilities, with a knack for crafting compelling messaging that resonates with customers.
• Experience working cross-functionally with Sales, Product, and Customer Success teams to execute high-impact marketing initiatives.
  
  

• You’ve successfully launched and scaled marketing programs that connect consumers with professionals in a marketplace or platform-based business.
• You have experience working with CRM and marketing automation tools.
• You’ve led initiatives that improved customer NPS scores, lead conversion rates, or engagement metrics.
• You have a passion for real estate and a strong understanding of how agents and brokers grow their businesses.
  
  

Title: DIRECTOR OF BUSINESS DEVELOPMENT AND MARKETING

Annual Salary: $125K to 150K – Depending on Experience

Since 1993, Cornerstone General Contractors, Inc., has fostered a flexible approach to commercial construction based on cooperation, innovation, and accountability. A 100% Alaskan owned, managed, and staffed company, our team includes experienced personnel with the education, training, experience, relationships, and resource capacity to manage multiple projects of all sizes across the state. Presently, Cornerstone is seeking qualified applicants for the position of Director of Business Development and Marketing Manager.

JOB OVERVIEW

The Director of Business Development and Marketing will lead all new business development, manage current business relationships, and manage the marketing program. Activities include attracting new clients, converting proposals into projects, retaining current clients, and effectively marketing Cornerstone as the leading general contractor in Alaska. The Director of Business Development and Marketing provides clients with quality customer service, has a strong understanding of all the aspects regarding the proposal, marketing, construction, and creatively solves problems and will serve as a member of the Senior Leadership Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

MARKETING

• Provide strategic oversight of marketing budget, digital platforms, and media presence, ensuring alignment with long-term business objectives, brand positioning, and stakeholder engagement across Alaska.
• Lead market intelligence efforts by analyzing Alaska’s construction landscape and translating insights into a forward-looking marketing strategy that reinforces organizational mission, vision, and growth objectives.
• Set and direct enterprise-wide marketing policies and initiatives to strengthen Cornerstone’s brand, enhance visibility of services, and elevate the company’s reputation through promotion of past, current, and future projects.
• Develop and govern integrated Marketing, Communications, and Public Relations strategies, conducting annual and quarterly performance reviews to identify emerging opportunities, competitive threats, and areas for innovation within the construction sector.
• Oversee strategic planning and execution of all major corporate events—including stakeholder summits, investor engagements, proposal presentations, and company-wide celebrations—ensuring events reinforce brand reputation and stakeholder trust.
• Establish and manage strategic vendor partnerships for branded merchandise and promotional assets, directing the evaluation, design, and procurement of industry-leading materials that maintain Cornerstone’s market leadership and strengthen its corporate identity

BUSINESS DEVELOPMENT

• Provide strategic leadership of client and stakeholder engagement initiatives, setting the vision for outreach strategies, measuring satisfaction trends, and anticipating future client needs to position Cornerstone as the partner of choice in Alaska’s commercial construction sector.
• Oversee the development and execution of comprehensive RFQ/RFP strategies, ensuring responses reflect Cornerstone’s value proposition, competitive differentiators, and long-term growth priorities across statewide markets.
• Guide executive-level participation in client and proposal meetings, leveraging insights from site visits and stakeholder interactions to shape winning strategies and maintain alignment between client expectations and organizational capabilities.
• Establish and manage systems for pipeline development, ensuring proactive identification, cultivation, and prioritization of high-value leads; provide executive leadership with strategic updates on emerging opportunities, engagement outcomes, and proposal activity.
• Direct the proposal lifecycle at a strategic level, building scalable processes for review, quality control, and brand consistency; ensure proposals demonstrate Cornerstone’s market leadership while delegating tactical execution to team members and overseeing final executive approval.

QUALIFICATIONS

Required

• Bachelor’s degree in Marketing, Business Administration, Graphic Design or related field; will accept relative experience in lieu of formal education
• 3-5 years of marketing, branding, and/or advertising experience
• 3-5 years of proven B2B lead generation and business development experience
• 3-5 years experience utilizing social media to brand and market (LinkedIn, Facebook, Instagram, etc.)
• 3-5 years experience with marketing tools (HubSpot, google docs, WordPress, Yoast, etc.)
• Strong written and verbal communication skills
• Microsoft office proficiency (MS Excel, MS Word, MS Outlook, MS Teams)

Preferred

• Master’s degree in Marketing, Business Administration, Graphic Design or related field; will accept relative experience in lieu of formal education
• 5+ years of marketing, branding, and/or advertising experience
• 5+ years of proven business development experience
• 5+ years experience utilizing social media to brand and market (LinkedIn, Facebook, Instagram, etc.)
• 5+ years experience with marketing tools (HubSpot, google docs, WordPress, Yoast, etc.)
• 3+ years marketing and business development experience in construction industry

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear. The employee is required to use hands to handle or feel; reach with hands and arms; and stoop, kneel, crouch. The employee must lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Additionally, the ideal candidate will have sufficient mobility to climb ladders, access tight spaces, and will be required to visit construction sites.

WORK ENVIRONMENT

Office and field, including travel statewide.

SUMMARY OF BENEFITS

Cornerstone offers a competitive salary and bonus program (up to 15% of base salary), full medical, vision, and dental coverage for employees and their families, a 401(k) with 2–5% match, generous PTO, and paid holidays including a full break from Christmas through New Year’s. These benefits reflect our commitment to supporting employees’ success, well-being, and work-life balance, making Cornerstone a top choice for a rewarding career.

Bring your sales expertise to a company that values you — and make over $100K a year!

Queen City Painting and Decorating is a fast-growing, innovative residential painting company serving the Cincinnati area. We’re looking for a talented and experienced Sales Representative who knows how to close — and who’s motivated to build their own pipeline through prospecting, networking, and community engagement.

The right person for this role doesn’t wait around. You’ll be a self-starter who thrives on finding and developing new opportunities while closing the leads we provide.

If you’re a skilled, coachable closer looking for a company that rewards initiative, performance, and integrity — this is the opportunity for you.

What We’re Looking For

• A motivated self-starter with strong ownership and accountability.
• Excellent communication and negotiation skills.
• A relentless drive to exceed expectations — with no ceiling on success.
• Someone who finds a way around, over, or through any barrier.
• A person who thrives when challenged by new opportunities — if that makes you uncomfortable, this isn’t for you.

Responsibilities

• Conduct in-person painting estimates and guide clients through the decision process using our proven framework.
• Prospect and self-generate new business through multiple channels (can include door-to-door outreach, networking, social media, referrals, community events, etc. These are recommended channels, but not required.)
• Build and manage a personal sales pipeline in addition to company-generated leads.
• Confirm and manage daily appointments on your calendar.
• Communicate results and updates to the office team clearly and promptly.
• Track performance metrics daily — the story is in the numbers.
• Maintain a professional, positive image that represents Queen City Painting and Decorating’s core values: integrity, excellence, and respect.

Requirements

• Proven record of sales success in B2C environments (B2B a plus) — especially in home services.
• Demonstrated ability to self-generate leads and manage the full sales cycle independently.
• Excellent listening and communication skills — you can hear what’s not being said.
• Detail-oriented and results-driven, with a commitment to high-quality customer service.
• Familiarity with Cincinnati-area neighborhoods and communities.
• Experience in painting, remodeling, roofing, or other in-home services is a plus.

Why Queen City Painting and Decorating?

• $7K–$10K monthly On-Target Earnings (and the potential to go far beyond).
• 100% commission — your income is limited only by your effort and skill.
• Be part of a fast-growing company with enormous potential for personal and career growth.
• Work with a tight-knit, high-performance team that believes in accountability, ethics, and having fun along the way.
• Training and professional development to keep sharpening your edge.

If you’re ready to take control of your income and be part of something special, apply now and answer a few quick questions to get started!

Position Overview

The Regional Sales Manager - SF Bay Area & Western Region represents a curated portfolio of premium brands within an assigned territory, serving as the primary field partner to distributors and select dealers. The role centers on two key product lines: one undergoing a significant brand and product refresh following years in market, and another experiencing strong momentum and rapid growth. This position requires thoughtful brand stewardship, strong distributor relationships, and the ability to balance development, education, and sell-through across multiple lines.

This role is based out of the SF Bay Area with travel throughout the greater territory (Western Canada, PNW, Hawaii).

Key Responsibilities

· Represent and manage a curated portfolio of Lunada Bay Corp. brands, with primary focus on two core lines—one in active revitalization and one experiencing rapid growth

· Serve as the face of the Lunada Bay Corp. brands within the territory, building long-term relationships with distributors, dealers, and select trade partners

· Work closely with distributor principals and sales teams to align priorities, training, and in-market execution

· Support dealer and showroom partners through regular visits, product education, merchandising guidance, and hands-on market support

· Make targeted A&D calls in key markets, focusing on strategic firms, designers, and projects that align with brand positioning and distributor capabilities

· Partner with distributor and dealer teams to support specification influence and project pull-through, while recognizing that final project management and order execution reside with the channel

· Drive sell-through with thoughtful support of product launches, brand refresh initiatives, and select local programs

· Develop and execute territory plans that balance growth, brand integrity, and long-term market development

· Collaborate with internal teams including marketing, customer success team, and operations to ensure consistent and high-quality customer experience

· Track activity, opportunities, and performance using CRM and reporting tools

· Represent the Lunada Bay Corp. portfolio at industry events, trade shows, and design-focused functions as appropriate

· Provide ongoing market feedback on product performance, customer needs, and competitive dynamics

Requirements & Qualifications

· Bachelor's degree or 5+ years of outside sales experience representing manufacturers or rep agencies in tile, floor coverings, wall coverings, textiles, or related premium building materials

· Proven ability to manage multiple brands while maintaining focus on priority lines

· Experience supporting brand refreshes, product launches, or growth-stage product lines preferred

· Strong distributor and dealer relationship experience in design-driven or specialty markets

· Comfortable in a field-based role with regular regional travel

· Consultative, relationship-first sales style with attention to detail and brand presentation

· Highly organized and self-directed with strong territory and time management skills

· Proficient with CRM systems and standard business tools

· Polished communication and presentation skills

Pay range and compensation package

• Base salary: Competitive and commensurate with experience in B2B sales and/or inventory-related roles in building materials or similar industries; may be structured appropriately for full-time or part-time employment. Full-time salary range: $60,000 - $80,000 + commission.
• Commission: Sales Commission in addition to base salary.

Lunada Bay Tile is an Equal Opportunity Employer committed to building a diverse workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected status.

Videographer Wanted For A Trade Show In Chicago / Freelance

A B2B Consultancy is looking for an epic Videographer to attend the IFT First 2026 on 12th July 2026 and film them for the day.

They ideally need someone that has experience filming at trade shows, has great client communication skills and LOVES video.

Please be prepared to show other video production work and ideally any examples from trade shows/conferences.

Start date: 12th July

Duration: 1 day

Location: Chicago, US

Budget: $500 per day

CENTURY 21 Edge is hiring a Real Estate Agent Recruiter to help us attract, interview, and convert newly licensed real estate agents into affiliated agents of our brokerage.

Let’s be clear: this is not a traditional recruiting role.

This is a sales role wrapped in recruiting. The agents you will speak with are not applying for a typical W-2 job. They are licensed sales professionals choosing between multiple brokerages, and in most cases, every brokerage they interview with will say yes. Your job is to make sure they say yes to us.

We generate a strong flow of leads for this role, typically 50 to 100 newly licensed agent leads per week. From there, you own the process. You will conduct outreach, build interest, get candidates to schedule, interview them yourself, overcome objections, secure signed Independent Contractor Agreements, and hand new agents off to onboarding and coaching.

If you are competitive, persuasive, goal-focused, strong on the phone, and know how to close, keep reading.

About CENTURY 21 Edge

CENTURY 21 Edge is a growth-focused real estate brokerage serving agents across Florida. We are serious about helping agents build real businesses, not just giving them a place to hang their license.

We offer newly licensed agents a compelling opportunity, including a $100,000 income guarantee for qualified participants, a dedicated productivity coach who does not compete with agents for business, and best-in-class technology featuring advanced AI and automations that reduce busywork so agents can focus on relationships, production, and growth.

This is not a brokerage built for mediocrity. We are looking for someone who can sell that story with confidence and conviction.

What You’ll Do

• Follow up with newly licensed real estate agent leads generated by the company
• Proactively contact prospects by phone, text, email, and other approved communication channels
• Generate interest in CENTURY 21 Edge and convert prospects into scheduled interviews
• Conduct recruiting interviews with newly licensed agents
• Ask strong questions to uncover each candidate’s goals, motivations, hesitation points, and objections
• Clearly and persuasively present the value of affiliating with CENTURY 21 Edge
• Overcome objections and guide candidates through the decision-making process
• Create urgency and help candidates make a decision before they join a competing brokerage
• Secure signed Independent Contractor Agreements from agents who choose to join
• Hand newly signed agents off to onboarding and the productivity coach
• Maintain accurate notes, follow-up, pipeline stages, and conversion activity in the CRM
• Use additional outreach strategies to attract candidates beyond company-generated leads when needed
• Continuously improve recruiting messaging, scripts, and conversion strategies

What You’ll Be Selling

CENTURY 21 Edge gives newly licensed agents real reasons to choose us, including:

• A $100,000 income guarantee for newly licensed agents who qualify
• A dedicated productivity coach focused on helping agents succeed
• Coaching and support from someone who does not compete with agents for business
• Best-in-class technology, including advanced AI and automations
• Systems designed to reduce admin work so agents can focus on building relationships and growing their business
• A high-performance environment for agents who want more than just a place to hang their license

What Success Looks Like

Success in this role is measured by results, not just activity. That includes:

• Fast and consistent lead follow-up
• High outreach volume and strong contact rates
• Interviews scheduled and conducted
• Strong conversion from lead to interview to signed ICA
• Effective objection handling
• Strong candidate experience
• Smooth handoff of newly signed agents into onboarding and coaching
• Contribution to long-term brokerage growth through quality recruits

Who This Role Is Really For

This role is for someone who understands that recruiting independent contractors is a sales process. The right person knows how to:

• build rapport quickly
• control a conversation
• ask smart questions
• uncover real objections
• create urgency
• close decisively

This role is best suited for someone with a strong sales background who understands how to influence decisions and win business. Traditional HR-only or passive recruiting backgrounds are unlikely to be a fit.

Preferred Background

• Experience in B2B sales, inside sales, business development, consultative sales, or other closing-focused sales roles strongly preferred
• Experience conducting interviews, presentations, or consultative sales conversations
• Experience managing a pipeline and follow-up process in a CRM
• Experience in real estate, mortgage, title, staffing sales, franchise sales, or membership sales is a plus
• Real estate knowledge is helpful, but proven sales ability matters more than industry background

What We’re Looking For

• Competitive and goal-driven
• Strong closer mentality
• Excellent phone presence and verbal communication skills
• Real estate sales experience preferred
• Skilled at persuasion and objection handling
• Comfortable leading interviews and guiding decisions
• Organized and disciplined with follow-up
• Willing to do what it takes to get strong candidates in and signed
• High accountability and strong sense of urgency
• Comfortable in a metrics-driven role where performance matters

Schedule and Location

This is an on-site role based in our Orlando office.

The typical schedule is Monday through Friday, but we are looking for someone who understands that strong candidates do not always fit neatly into business hours. When needed, the right person is willing to accommodate an evening interview or a Saturday appointment to get the right candidate in, sold, and signed.

Compensation

This role offers a base salary plus performance-based compensation, including:

• A signing bonus for each agent who joins the brokerage
• A percentage of coaching revenue generated from closed deals by agents you recruited
• For an aggressive, proven closer, the total compensation opportunity can easily exceed $100,000.

Why Join CENTURY 21 Edge

This is a high-impact role for someone who wants to directly influence the growth of a respected, ambitious brokerage. If you are energized by sales, persuasion, and closing, and you want your income tied to results, this is an opportunity to build something meaningful while being rewarded for performance.

Bodaq is a high-growth architectural interior film brand transforming commercial renovation across North America. Our solutions are specified and installed across retail chains, hospitality groups, corporate headquarters, millwork manufacturers, OEM partners, and large-scale commercial projects.

We are not looking for someone to “manage accounts.”

We are looking for a market builder and revenue driver.

The Opportunity

This role is for a proven Sales Leader who has successfully:

• Closed enterprise-level corporate accounts
• Built OEM partnerships
• Worked with exhibitors and trade show contractors
• Sold into retail headquarters, hotel groups, multi-location brands, and commercial operators

You will own strategic revenue growth in Nevada and surrounding markets. You are expected to operate with autonomy, discipline, and executive presence.

This is a high-visibility role with direct impact on company expansion.

Performance & Accountability

• Own aggressive revenue targets
• Manage a disciplined pipeline
• Protect margins while driving volume
• Provide accurate forecasting and strategic reporting

This role carries clear expectations: measurable growth, strategic account acquisition, and sustained revenue expansion.

What You Bring

• 7+ years of proven success in B2B sales within construction materials, architectural products, OEM manufacturing partnerships, commercial interiors, or related industries
• Experience selling to enterprise-level corporate clients (retail chains, hospitality groups, corporate headquarters, national brands)
• OEM partnership development experience
• Experience working with exhibitors or trade show-related businesses strongly preferred
• Demonstrated history of closing high-value, multi-location or contractual deals
• Strong executive communication and negotiation skills
• High-level CRM discipline and pipeline management
• Entrepreneurial mindset with the ability to build market presence from the ground up

Who You Are

• Comfortable in high-level corporate conversations
• Strategic, analytical, and financially aware
• Competitive and performance-driven
• Self-directed with strong execution discipline
• Motivated by growth, ownership, and measurable success

Compensation & Benefits

• Competitive executive-level base salary $100,000
• Uncapped commission tied directly to revenue performance
• Health insurance (medical)
• Dental insurance
• Vision insurance
• Paid time off and paid federal holidays
• Significant long-term growth opportunity within a scaling North American brand

Benefits are provided in accordance with standard employment practices in the State of Nevada.

Operating within the newly established umdasch Industrial Solutions division, AT-PAC is a global leader in scaffolding solutions. Specializing in the industrial market segment, AT-PAC focuses on serving all scaffold contractors and industrial service companies across a variety of sectors.

AT-PAC became fully integrated into the Umdasch Group in 2023, combining its 25 years of industrial scaffolding expertise with Doka’s 150-year legacy in formwork and shoring. This strategic move reinforced AT-PAC’s commitment to strengthening its global market position and delivering exceptional solutions to the industrial sector. Since then, AT-PAC has taken on the role of competence center for scaffolding within the Umdasch Group, ensuring a unified supply model and facilitating the seamless sharing of expertise and resources across divisions.

Looking ahead, AT-PAC will continue to drive innovation, focusing on the technical development of its scaffolding systems and digital solutions. As we expand our global footprint, we remain dedicated to delivering safety and efficiency through our scaffolding solutions and drive the success of industrial projects worldwide.

You will be a key member of AT‑PAC’s Product & Innovation team supporting Hi‑Vis®, our scaffold management software. You will combine hands‑on product support with customer success responsibilities to ensure customers receive measurable value as they implement and scale Hi‑Vis®.

Product Support & Troubleshooting

• Diagnose issues across configuration, data, and system behavior; document findings and escalate software defects via Azure DevOps.
• Maintain clear customer-facing case notes and knowledge articles in Zendesk.

Onboarding, Training & Enablement

• Lead onboarding sessions, workshops, and webinars for customers.
• Support onsite/remote implementation in collaboration with regional SMEs.
• Create and update user guides, training material, and release‑related communication.

Customer Success & Adoption.

• Support renewal readiness and identify expansion opportunities.
• Develop scalable customer-success playbooks and internal processes.

Cross‑Functional Collaboration

• Provide structured customer feedback to Product.
• Participate in release planning and deliver product demos.
  
  

• 3+ years in Technical Support or Customer Success for B2B software.
• Experience with Zendesk, Azure DevOps/Jira, and Power BI.
• Strong communication skills; confident presenter.
• Previous construction on site project experience it’s a plus, ideally in temporary works/scaffolding background
• Nice to have: CRM experience, additional languages, ConTech/PropTech background, willingness to travel 10–20%.
• AI readiness
  
  

At AT-PAC, you’re not just joining a team, you’re joining a global movement to reshape access and scaffolding solutions. As part of our rapidly growing US operations, you’ll have the autonomy and support to make real impact from day one. We're committed to investing in our people, our innovation, and your growth. AT-PAC offers terrific career opportunities, competitive compensation, comprehensive benefits.

About Us: With over 35 years of experience, Eagle Industries is a leader in jobsite protection solutions. Eagle is committed to ensuring the safety and productivity of customers across diverse jobsites by supplying top-quality products and solutions. We are on a mission to maintain the highest standards of site safety through our extensive range of offerings.

The Role: The Director of Human Resources will oversee all aspects of HR operations, including recruitment, employee relations, benefits administration, employee performance management, and compliance with all federal and state (needed) employment laws. This role works closely with the National Sales Manager, Chief Operating Officer, and President. The ideal candidate is a proactive leader who can foster a positive work culture, drive strategic HR initiatives, and ensure that the organization attracts and retains top talent. This position reports to the President.

Job Responsibilities:

Recruitment & Onboarding

• Manage the full-cycle recruitment process, from job posting and candidate screening to interviewing and hiring.
• Develop and implement effective onboarding programs to integrate new hires smoothly and efficiently.

Employee Relations

• Serve as the primary point of contact for employee concerns and conflict resolution.
• Address concerns with a positive mindset and raise issues to the executive team as needed.
• Cultivate a positive and inclusive workplace environment that encourages open communication and cross-department and team engagement.

Performance Management

• Oversee performance review processes, providing guidance and support to both employees and management.
• Coordinate with management to set staff performance goals and development improvement plans.

Training & Development

• Identify, create, and establish training programs for newly hired team members.
• Identify training needs and coordinate professional development programs to enhance team skills and career growth.

Benefits & Compensation

• Administer employee benefits programs, including health, retirement, and wellness initiatives.
• Evaluate and recommend competitive compensation strategies to attract and retain top talent.
• Continuously review compensation packages with Payroll Management.

Policy & Compliance

• Develop, implement, and enforce HR policies and procedures in compliance with all federal and state (needed) employment laws.
• Maintain accurate records.
• Update company handbook to comply with state and federal changes.

Job Requirements:

• Bachelor’s degree in Human Resources, Psychology, Business, or a related field.
• 5+ years of experience in Human Resource Management.
• Proven knowledge of HR practices, procedures, and employment laws.
• Excellent communication, interpersonal, and conflict resolution skills.
• Strong organizational skills.
• HR certification (PHR, SHRM-CP).

Why Join Us?

At Eagle Industries, we offer:

• A collaborative and fast-paced environment where your contributions make an impact.
• Opportunities for growth and professional development in growing B2B/B2C industries.
• Competitive salary and benefits package.

As an equal opportunity employer, we consider applicants for all positions regardless of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.

Job Type: Full-time

Benefits:

• Fully paid Dental insurance
• Fully paid Health insurance
• Life Insurance
• Incentivized Bonus program
• Profit Sharing and 401k
• Paid time off

Ability to Relocate:

• New Orleans, LA 70123: Relocate before starting work (Required)

Work Location: In person