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Customer Service Coordinator- Service Writer
Salary not disclosed
Stockton 2 days ago
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.

Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.

• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.

• Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business.

• Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

• Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

• The associate must be able to safely work in all weather conditions.

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Salary: $27.50/hr + (3.00/hr) Shift Differential Schedule: Monday to Friday 2:00pm to 10:30pm Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.

Visit Go Penske to learn more.

Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 3663 Petersen Rd Primary Location: US-CA-Stockton Employer: Penske Truck Leasing Co., L.P.

Req ID: 2602514
Not Specified
Customer Service Coordinator-Service Writer
🏢 Penske Truck Leasing Co., L.p.
Salary not disclosed
San Leandro 2 days ago
Position Summary: A Penske Customer Service Coordinator at our San Leandro branch is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.

Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.

• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.

• Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business.

• Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

• Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

• The associate must be able to safely work in all weather conditions.

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Salary: $35.00/hr + Shift Differential When Applicable Schedule: 2nd shift/Mid Shift Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.

Visit Go Penske to learn more.

Job Category: Vehicle Maintenance Management/Supervisors Job Family: Common Address: 10755 Bigge Street Primary Location: US-CA-San Leandro Employer: Penske Truck Leasing Co., L.P.

Req ID: 2602408
Not Specified
Bilingual Customer Service Representative – Utility Billing
✦ New
Salary not disclosed
Mesquite 1 day ago
Bilingual Customer Service Representative – Utility Billing Location Balch Springs, TX | Onsite Compensation & Schedule • $17.50/hour • Monday–Friday, 8:00 AM – 5:00 PM • W2 ROLE IMPACT The Customer Service Representative supports city hall utility operations by handling billing inquiries, accepting payments, and providing front-line assistance to residents.

Success in this role ensures accurate transaction processing and a positive customer experience for city utility users.

KEY RESPONSIBILITIES • Greet and assist walk-in customers at the utility billing counter • Process payments, issue receipts, and manage account balances • Respond to inquiries regarding water, sewer, and trash services • Update customer records and billing accounts in the system • Coordinate with internal departments to resolve service issues MINIMUM QUALIFICATIONS • 1+ year experience in customer service, cashiering, or front-desk roles • Strong communication skills in English; bilingual (Spanish) preferred • High school diploma or equivalent • Ability to handle cash and reconcile daily transactions CORE TOOLS & SYSTEMS • Microsoft Office (Excel, Outlook) • Utility billing or payment systems • Multi-line phone systems • Customer relationship management (CRM) tools PREFERRED SKILLS • Fluency in Spanish for bilingual customer support • Experience with municipal or utility billing systems • Prior experience in a government or public-facing environment By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help.

You can access our privacy policy at:
Not Specified
Motor Vehicle Customer Service Representative3800 E. Thomas Rd., Phoenix, AZ
✦ New
🏢 PLS
Salary not disclosed
Phoenix, AZ 1 day ago
Motor Vehicle Customer Service Representative

PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.

Job Responsibilities
  1. Providing outstanding customer service to ensure repeat business
  2. Educating our customers on our products and services
  3. Ensuring all transactions are completed in compliance with federal, state, and local regulations
  4. Following company policies and procedures
  5. Maintaining a balanced cash drawer
  6. Completing all transactions accurately, including cash handling
  7. Using our point-of-sale system to access information and process transactions
  8. Resolving customer complaints or referring complaints to the Store Manager for resolution
  9. Helping to maintain a neat and clean store environment for our customers and team members
  10. Performing other duties as instructed by management
Job Requirements
  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
  • Ability, willingness, and comfort to engage with customers
  • Strong verbal communication
  • Ability to offer products and services to customers based on their needs
  • Exceptional attention to detail and ability to multi-task
  • Professional appearance and demeanor
  • Must be honest and have integrity
  • Able to work flexible hours, including early morning, evenings, weekends, and holidays
  • English fluency is required
  • English/Spanish bilingual is a plus
Physical Requirements
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs. with little assistance
  • Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Benefits

Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

We strive to demonstrate our Core Values in all positions at PLS: Communication Customer Focus Integrity and Trust Teamwork Results

PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

permanent
Customer Service Representative ($18/hr)
✦ New
🏢 U-Haul
14.42 - 16
Burlington, VT 1 day ago
Customer Service Representative ($18/hr)

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Pay Range is: $14.42 - $16.5 Hourly

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

permanent
Customer Service Representative - PRN
✦ New
16 - 17
Hillsboro, MO 1 day ago
Customer Service Representative

Do you bring strong customer service and business office skills and want to make a difference in your community? Chestnut Health Systems is seeking a Customer Service Representative to support our Hillsboro, MO office. This PRN role is often the first point of contact for clients and visitors and plays a key role in creating a safe, welcoming, and respectful environment while supporting efficient clinic operations.

Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

Schedule: All pick up shifts will fall between MondayFriday, 8:00 a.m. 5:00 p.m, this role is only filling in hours for call-outs and vacations.

The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

Responsibilities
  • Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment.
  • Gather demographic, financial, and insurance information in person or by telephone.
  • Discuss payment plans, waivers, and fee agreements with patients.
  • Ensure that patients' electronic medical records include complete documentation and information.
  • Verify current payer eligibility.
  • Schedule appointments.
  • Operate standard office equipment.

Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

Qualifications
  • High school diploma or equivalent. Strong customer service background.
  • Excellent telephone skills.
  • Knowledge of standard office procedures and use of office equipment.
  • Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information.
  • Ability to manage multiple tasks.
  • Basic keyboarding skills.
  • Experience using MS products.
  • Ability to commute among locations to perform assigned duties.
  • Valid driver's license, private auto insurance.
  • Must be insurable.

Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you!

EOE Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

permanent
Customer Service Representative835 W Main St, Lewisville, TX
✦ New
🏢 PLS
Salary not disclosed
Lewisville, TX 1 day ago
Customer Service Representative

This job is located at: 835 W. Mains St, Lewisville, TX 75067

PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.

Job Responsibilities
  • Providing outstanding customer service to ensure repeat business
  • Educating our customers on our products and services
  • Ensuring all transactions are completed in compliance with federal, state, and local regulations
  • Following company policies and procedures
  • Maintaining a balanced cash drawer
  • Completing all transactions accurately, including cash handling
  • Using our point-of-sale system to access information and process transactions
  • Resolving customer complaints or referring complaints to the Store Manager for resolution
  • Helping to maintain a neat and clean store environment for our customers and team members
  • Performing other duties as instructed by management
Job Requirements
  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
  • Ability, willingness, and comfort to engage with customers
  • Strong verbal communication
  • Ability to offer products and services to customers based on their needs
  • Exceptional attention to detail and ability to multi-task
  • Professional appearance and demeanor
  • Must be honest and have integrity
  • Able to work flexible hours, including early morning, evenings, weekends, and holidays
  • English fluency is required
  • English/Spanish bilingual is a plus
Physical Requirements
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs. with little assistance
  • Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Benefits

Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

permanent
Temporary Paramedic - Emergency Medical Service
✦ New
$23.85 - 32.79
Pittsburgh, PA 1 day ago
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s  Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

Join Our Team as a Paramedic in Pittsburgh, PA!

Are you a compassionate   EMT-Paramedic   looking to make a real difference? We’re looking for someone like you to join our team in Pittsburgh, where you‘ll work alongside dedicated professionals who share your passion for helping others.
No overnight shifts!  Paid Training   to set you up for success
A chance to save lives and make an impact—without putting your own at risk

The Plasma Center Medical Support Specialist EMT - P is responsible for delivering safe and efficient quality nursing care to patients. This role involves examining patients, administering prescribed medicine, and facilitating healing and comfort. The position requires advanced knowledge of operational procedures and tools, obtained through extensive work experience and vocational or technical education.
Work under limited supervision for non-routine situations
* Lead daily operations and train, delegate, and review the work of lower-level employees
* Examine patients and administer prescribed medicine
* Ensure accurate patient records by documenting medical history
* Perform phlebotomy tasks such as blood draws following established guidelines
* Utilize medical terminology appropriately in patient care situations
* Respond to medical emergencies following center SOPs
* Assess donor eligibility based on medical history and physical examination findings
Applies basic principles of medical history documentation under supervision, ensuring accurate patient records.
* Understands patient safety protocols and applies them under supervision in care settings.
* Performs basic phlebotomy tasks such as blood draws under supervision, following established guidelines.
* Conducts simple electrocardiography tasks under supervision, understanding basic operational procedures.
* Utilizes medical terminology appropriately in routine patient care situations with guidance.
* Maintains Basic Life Support certification, ready to respond to emergencies.
* Prepares patients for medical procedures under supervision, providing clear instructions.
* Inputs patient data into digital systems, ensuring accuracy and confidentiality.
* Conducts patient interviews, handling basic inquiries with ongoing coaching.
* Performs blood testing procedures, interpreting results under supervision.
* Responds to medical emergencies, following center SOPs effectively.
* Assesses donor eligibility based on medical history and physical examination findings.
As the most advanced technical operations level within Takeda, you are in a non-supervisory position that calls for a profound understanding of technical processes within one‘s specialty. You typically hold a high school diploma complemented by extensive relevant working experience and any necessary certifications. You will be expected to anticipate trends, connect disparate information, and coordinate activities that may impact areas outside your immediate remit. In this capacity, you will handle complex assignments that necessitate a unique and specialized set of skills, leading not just the workflow but also ensuring the quality of technical processes. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.  

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).  

to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).  
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician‘s standing orders and donor transport to emergency care facilities.  
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.  
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.  
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.  
~ You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.  

High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements  
EMT-Paramedic  
Fulfill state requirements (in state of licensure) for basic IV therapy  
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist  
Two years in a clinical or hospital setting  

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.  

Hourly Wage Range:
$The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. 

S. based employees may be eligible for short-term incentives. S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Full time
permanent
Emergency Services Paramedic - Virtual Care
✦ New
🏢 Biolife Plasma Services
$23.85 - 32.79
Pittsburgh, PA 1 day ago
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s  Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

Join Our Team as a Paramedic in Pittsburgh, PA!

Are you a compassionate   EMT-Paramedic   looking to make a real difference? We’re looking for someone like you to join our team in Pittsburgh, where you‘ll work alongside dedicated professionals who share your passion for helping others.
No overnight shifts!  Paid Training   to set you up for success
A chance to save lives and make an impact—without putting your own at risk

The Plasma Center Medical Support Specialist EMT - P is responsible for delivering safe and efficient quality nursing care to patients. This role involves examining patients, administering prescribed medicine, and facilitating healing and comfort. The position requires advanced knowledge of operational procedures and tools, obtained through extensive work experience and vocational or technical education.
Work under limited supervision for non-routine situations
* Lead daily operations and train, delegate, and review the work of lower-level employees
* Examine patients and administer prescribed medicine
* Ensure accurate patient records by documenting medical history
* Perform phlebotomy tasks such as blood draws following established guidelines
* Utilize medical terminology appropriately in patient care situations
* Respond to medical emergencies following center SOPs
* Assess donor eligibility based on medical history and physical examination findings
Applies basic principles of medical history documentation under supervision, ensuring accurate patient records.
* Understands patient safety protocols and applies them under supervision in care settings.
* Performs basic phlebotomy tasks such as blood draws under supervision, following established guidelines.
* Conducts simple electrocardiography tasks under supervision, understanding basic operational procedures.
* Utilizes medical terminology appropriately in routine patient care situations with guidance.
* Maintains Basic Life Support certification, ready to respond to emergencies.
* Prepares patients for medical procedures under supervision, providing clear instructions.
* Inputs patient data into digital systems, ensuring accuracy and confidentiality.
* Conducts patient interviews, handling basic inquiries with ongoing coaching.
* Performs blood testing procedures, interpreting results under supervision.
* Responds to medical emergencies, following center SOPs effectively.
* Assesses donor eligibility based on medical history and physical examination findings.
As the most advanced technical operations level within Takeda, you are in a non-supervisory position that calls for a profound understanding of technical processes within one‘s specialty. You typically hold a high school diploma complemented by extensive relevant working experience and any necessary certifications. You will be expected to anticipate trends, connect disparate information, and coordinate activities that may impact areas outside your immediate remit. In this capacity, you will handle complex assignments that necessitate a unique and specialized set of skills, leading not just the workflow but also ensuring the quality of technical processes. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.  

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).  

to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).  
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician‘s standing orders and donor transport to emergency care facilities.  
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.  
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.  
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.  
~ You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.  

High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements  
EMT-Paramedic  
Fulfill state requirements (in state of licensure) for basic IV therapy  
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist  
Two years in a clinical or hospital setting  

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.  

Hourly Wage Range:
$The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. 

S. based employees may be eligible for short-term incentives. S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Full time
permanent
Service Coordinator RN - Focus on Long Term Services and Supports (LTSS) (PLEASANTON)
Salary not disclosed
PLEASANTON, Texas 5 days ago
POSITION SUMMARY/RESPONSIBILITIES

The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member’s cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members’ care plans to meet Member’s needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member’s Legal Authorized Representative (LAR), and the Member’s Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.

EDUCATION/EXPERIENCE

Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred.

LICENSURE/ CERTIFICATION

A current, unrestricted license to practice professional nursing issued by the State of Texas is required. RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.
permanent
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