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Job Description
Care Manager and Guardian Position
Do you have a passion for caring for older adults and adults with mental health needs? Have you worked in the senior care industry for years and want a new challenge? Are you curious about the guardianship process? Do you want to work for a smaller company with more flexibility? Are you tired of working in one setting? What happens to your clients after discharge? We value a good work-life balance and want to continue your professional development. Kinsman is a fun, supportive place to work where your contribution is acknowledged. We love our clients!
Job Summary
Kinsman Care Management, LLC is hiring a full-time care manager. We are looking for a person who is caring, good with details and follow-through, loves older adults, capable of directing family and other professionals, and has good interpersonal skills.
Desired Qualifications:
1. Five years of experience in the senior care industry. At minimum, two to five years of care management or care coordination experience
2. Knowledge of the senior care industry and mental health services: Senior benefit systems, local resources, housing options, dementia, behavioral health, and other age-related conditions
3. Skills to assess level of care for seniors and make recommendations
4. Bachelor's level of education or higher in human services related field. May be substituted for work experience
5. Ability to work independently and manage multiple clients effectively
6. Ability to follow-through on seeing that client needs are met; i.e., holding providers accountable and closing the communication loop
7. Promptness in returning calls and emails
8. Ability to track billable time and document visits—we have software and systems to help w/ this
9. Ability to use care management software, word and Excel, email/scan documents
10. Openness to learn about guardianship and work as a team
Job Duties:
Provide care management and guardianship services for adults with cognitive, mental health, and physical impairments. Use our proprietary systems to assess client needs, develop plan of care, implement and monitor services received. Includes home visits, transport clients to appointments, attend medical appointments, arrange for services for clients, supervise home care, attend court hearings, communicate with family and collateral contacts, write monthly summaries, maintain client file and online documentation, placement assistance, emergency visits.
Other:
Must have a valid driver's license and own transportation
Physical Demands:
Must be able to lift, carry, or move equipment, including wheelchairs, as needed for client care.
Work Environment:
Work is primarily off-site with travel to clients' homes, facilities or medical appointments. The schedule will be business hours with rotating on-call weekends and evening hours.
Kinsman Care Management's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Kinsman Care Management also prohibits harassment of applicants and employees based on any of these protected categories .
Salary Range: Annually 65K to 69K plus benefits.
Please email your resume to
$2,500 sign on bonus and $2,500 relocation (greater than 50 miles) – External Applicants Only.
Under the general supervision of the Supervisor, Outpatient Behavioral Health will provide behavioral health assessment, intervention, and consultation to individuals and/or groups identified as having behavioral health needs; plans treatment modalities, coordinates and follows treatment plans. Will provide crisis evaluation and intervention as needed. The QBHP is recognized as a Qualified Mental Health Professional under Medicaid Community-Based Mental Health Services Rule 140.
Qualifications
Education: Master's Degree: Psychology; Social Work; Counseling; Related Field.
Experience Requirements
One of the following:
- Successfully completed 1,000 hours of practicum and/or internship under clinical and educational supervision
- One year of documented clinical experience under the supervision of a QMHP.
Other Requirements
Demonstrates an ability to apply critical thinking and problem-solving abilities to a range of client situations; has the ability to accurately assess and diagnose; can develop treatment plans and interventions with clients; possesses interpersonal skills, professional attitude and understands the ethical standards of behavioral healthcare. Able to interpret rules and regulations. Possesses good written and oral communication skills. Has the ability to plan and organize their work. Is able to recognize signs of suicidal behavior, assess for lethality, and respond in a clinically appropriate manner.
Responsibilities
Key Accountability
- Performs diagnostic assessments, collects diagnostic information, and determines immediate treatment plan needs with patients. Requests medical consultation, where indicated, in a diligent and timely manner.
- Completes treatment plan in conjunction with patient, identifying goals/objectives that are connected to needs identified in the assessment.
- Provides behavioral health therapy to individuals, families and/or groups identified as having behavioral health needs.
- Coordinates with Emergency Response Service and other crisis service teams for clients presenting who may be a danger to self or others.
- Maintains records in accordance with TrilliumPlace policies, as well as state and federal oversight agencies and accreditation agencies including Joint Commission, Medicaid, Medicaid Rehabilitation Option, Illinois Department of Public Health, and Commercial Insurances.
- Acts as a liaison and resource between the community and patient needs; coordinates treatment goals with community agencies, primary care physicians, court system, and managed-care entities.
Key Accountability
- Meets clinical productivity standards
- Meets compliance standards for all documentation and clinical charts.
Key Accountability
- Participates in in-service and competency training.
- Prepares special reports as needed on activities, and work group activities.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care.
We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and Benefits
The compensation range for this position is $25.97per hour - $43.37per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit /benefits.
Calgon Carbon | A Kuraray Company is growing—and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world.
Position: EH&S Professional II
Location: Columbus Plant – Columbus, OH
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 PM
The EH&S Professional II will provide both leadership and tactical support to the Environmental, Health and Safety programs at the Columbus manufacturing location. With strategic guidance from both the central EHS function and local plant manager, this hands-on leadership position will ensure local legislative compliance, develop and maintain ISO systems, develop an autonomous EHS culture, promote defined Health and Wellness programs, define EHS standard operating procedures, provide EHS training, develop risk identification and reduction awareness and methods, all achieved through participation and employee engagement
Duties and Responsibilities (not limited to)
- Identify and champion impactful initiatives seeking continuous improvement in safety performance and environmental compliance
- Establish a site high consequence program to manage severe incidents with fatality (SIF) and ensure flawless execution of site life critical programs
- Gauge and correct the execution of site EHS programs through inspections, audits, SMATs, cold-eye reviews
- Coach, mentor, and support the development and guidance of line management on EHS topics
- Proactively drive awareness and communicates best practices related to Safety, Health and Environment, promoting an autonomous EHS culture
- As required, meet with regulatory agencies
- Partner with other key EHS team members during routine calls
- Oversee the filing of all internal, corporate, and required government reporting relating to regulatory compliance
- Maintains an EHS compliance calendar, audits compliance system routinely, and ensure compliance gaps are corrective
- Maintain site required ISO certifications
- Ensure compliance with site permits and plans (indirect discharge, SPCC, SWPPP, Air)
- Manage and ensure compliance with the waste management program (hazardous, non-hazardous, and universal)
- Become a technical expert on site process technologies
- Help operations navigate complex regulations and company standards.
- Establish both a short term and long term EHS strategy for the site in conjunction with guidance from the Plant Manager and CCC/Chemviron Center of Excellence
- This EHS strategy shall be monitored as a KPI across the site and the incumbent will establish accountability channels to ensure that all levels of the organization delivers EHS results
- This individual shall also participate and lead cultural transformation across the site to achieve sustainable results
- Work closely with the Regional Center of Excellence leaders to verify quality of programs and processes via audit and self-assessment tools
Qualifications
- A bachelor's degree (B.A. or B.S.), or equivalent from four-year college or university is required (preferably in an Environmental Management discipline, Safety, Industrial Hygiene, Chemistry or Chemical Engineering)
- A master’s degree or equivalent is preferred
- 3-5 years of experience in a manufacturing environment is required
- 3-5 years of working knowledge and expertise in Environmental regulations and maintaining compliance with pertinent regulations is required
- 3-5 years of strong EHS and in OSHA/EPA regulations and reporting experience is required
About Calgon Carbon
At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we’ve been at the forefront of developing cutting-edge technologies and solutions to meet the world’s evolving air and water purification needs.
Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.
In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
PI5a021b087aec-3631
REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
FULL TIME FLOAT CAREGIVER
$22
Must be available to work DAYS, EVENINGS and WEEKENDS as needed
Must have valid Driver's License for at least 1 year post permit and a clean Motor Vehicle Record that meet's Sevita insurability policy.
THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU’LL
- Be proud of rewarding work helping people grow, learn, and live well
- Develop real, meaningful relationships with the individuals you serve
- Experience ownership and trust from your leaders to do what’s right for participants
- Take initiative to help participants be part of the community and enjoy their favorite activities
- Support participants with developmental goals like budgeting, exercise, and nutrition
You’ll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you’re compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita.
EVERY PERSON DESERVES A FULFILLING CAREER
- Competitive Pay: Pay on Demand, Full benefits package for full-time employees, including a 401(k) with company match
- Time Off: Paid time off plus holiday pay to recharge so you can be your best at work
- Network of Support: Supervisors who care deeply about the participants and your wellbeing
- Job Security: A stable job at an established, growing company
- Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career
WHAT YOU’LL BRING TO SEVITA
- Education: NoHigh School Diploma or equivalent required for Direct Support Professional role.
- Experience: 6 months experience in human services or direct care required.
- Skills: Communication, adaptability, multi-tasking, teamwork, time-management
- Behaviors: Patient, compassionate, reliable, responsible
- Vehicle: Must have valid Driver's License for at least 1 year post permit and a clean Motor Vehicle Record that meet's Sevita insurability policy.
Apply today and explore careers, well lived at Sevita.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
We are all equally human. Join us.
Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean.
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.
Here are just some of the ways Hope Network invests in you for all that you do:
- Pay based on experience (starts at $18.40)
- Medical, Vision, & Dental Care
- Supportive Work Environment
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.
What you’ll be doing:
- Encourage positive relationship building & Promoting Independence
- Transportation and Participation in Community Activities
- Personal Care/Assistance with Activities of Daily Living
- Medication Administration/Health Monitoring
- Cooking/Meal Prep/Dietary Support
Job Requirements:
- High School Diploma or equivalent preferred, but not required
- Valid State of Michigan driver’s license preferred
- Ability to lift 50 lbs
- Ability to pass background checks as applicable
- Ability to become certified in CPR/First Aid
- Possess basic computer skills
Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year
ExperiencePreferred- 1 year(s): We hire at all experience levels
- High School Graduate or better
- - Driver's License
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
We are helping people overcome. Join us.
Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks.
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.
Here are just some of the ways Hope Network invests in you for all that you do:
- Pay based on experience.
- Medical, Vision, & Dental Care
- Supportive Work Environment
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.
What you’ll be doing
- Encourage positive relationship building & Promoting Independence
- Elevate employee relations concerns to supervisor. May assist supervisor on special projects.
- Transportation and Participation in Community Activities
- Provide leadership, direction and support to staff on shift in coordination with the supervisor. This may include, but not be limited to scheduling, training, compliance, on-call pager, and administrative supports.
- Personal Care/Assistance with Activities of Daily Living
- Medication Administration/Health Monitoring
- Cooking/Meal Prep/Dietary Support
Job Requirements
- Minimum Education required:
- Bachelors degree with 2 years experience in applicable setting
- Associates degree with 3 years experience in applicable setting
- HS Diploma/GED with 4 years experience in applicable setting.
- Valid State of Michigan driver’s license required
- Ability to lift 50 lbs
- Ability to pass background checks as applicable
- Ability to become certified in CPR/First Aid
- Possess basic computer skills
Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
We are all equally human. Join us.
At Hope Network, over 2,800 compassionate professionals serve individuals across 280+ locations statewide—each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives.
▶Watch how we create comebacks.
Why Join Our Team?
- Pay based on experience
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.
What You'll Do
- Encourage positive relationship building & Promoting Independence
- Transportation and Participation in Community Activities
- Personal Care/Assistance with Activities of Daily Living
- Medication Administration/Health Monitoring
- Cooking/Meal Prep/Dietary Support
Qualifications
- High School Diploma or equivalent preferred, but not required
- Valid State of Michigan driver’s license preferred
- Ability to lift 50 lbs
- Ability to pass background checks as applicable
- Ability to become certified in CPR/First Aid
- Possess basic computer skills
Our Commitment to Inclusion
Our strength lies in our diversity—empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Looking for a rewarding career as a Direct Support Professional (DSP) in Lowell, Michigan?
Join Hope Network, a leading integrated care provider, and make a difference as a DSP caregiver supporting individuals with personal care, medication administration, daily living activities (ADLs), and community engagement. This is your chance to work in a supportive residential care environment while helping people live fulfilling, independent lives.
We are helping people overcome. Join us.
Now Hiring for All Shifts (Full-Time & Part-Time):
- 1st Shift: 6:00 AM – 2:00 PM
- 2nd Shift: 2:00 PM – 10:00 PM
- 3rd Shift: 10:00 PM – 6:00 AM
Base pay starts at $18.20/hr and increases with experience.
Immediate openings — start making a difference right away.
Why Work as a Direct Support Professional at Hope Network:
- Pay based on experience
- Immediate Medical, Vision, & Dental benefits
- HealthBar wellness program
- Paid training
- Tuition Reimbursement
- Employee referral bonuses and generous PTO
- Supportive team culture in residential care
Your Role as a DSP Caregiver:
- Assist with personal care, hygiene, and ADLs
- Support medication administration and health monitoring
- Prepare meals and provide dietary support
- Provide transportation and support community activities
- Promote socialization, independence, and positive relationships
Requirements:
- High school diploma or equivalent preferred
- Valid Michigan driver’s license required
- Ability to lift up to 50 lbs
- CPR/First Aid certification (or willingness to obtain)
- Compassion, teamwork, and flexibility
Why Hope Network:
Every year, 2,800+ professionals serve over 34,000 individuals across 280 Michigan locations. At Hope Network, we empower you to help people overcome challenges, break barriers, and make meaningful comebacks.
Start your career as a DSP caregiver in Lowell, MI, and help people overcome challenges. Apply today!
ExperiencePreferred- We hire at all experience levels.
- High School Graduate or better
- - Driver's License
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
We are helping people overcome. Join us.
Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks.
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.
Here are just some of the ways Hope Network invests in you for all that you do:
- Pay based on experience.
- Medical, Vision, & Dental Care
- Supportive Work Environment
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.
What you’ll be doing
- Encourage positive relationship building & Promoting Independence
- Elevate employee relations concerns to supervisor. May assist supervisor on special projects.
- Transportation and Participation in Community Activities
- Provide leadership, direction and support to staff on shift in coordination with the supervisor. This may include, but not be limited to scheduling, training, compliance, on-call pager, and administrative supports.
- Personal Care/Assistance with Activities of Daily Living
- Medication Administration/Health Monitoring
- Cooking/Meal Prep/Dietary Support
Job Requirements
- Minimum Education required:
- Bachelors degree with 2 years experience in applicable setting
- Associates degree with 3 years experience in applicable setting
- HS Diploma/GED with 4 years experience in applicable setting.
- Valid State of Michigan driver’s license required
- Ability to lift 50 lbs
- Ability to pass background checks as applicable
- Ability to become certified in CPR/First Aid
- Possess basic computer skills
Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs!
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.
After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager.
We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday.
Military veterans and spouses are highly encouraged to apply.
Relocation assistance is not available for this position.
As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.
We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.
What you'll do:
- Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.
- Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
- Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.
- Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
- Maintain required Property & Casualty license and state registrations.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- High School Diploma or GED equivalent
- Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service.
- Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.)
- Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries.
- Effective time management and organizational skills.
- Successful completion of a job-related assessment may be required
What sets you apart:
- 1 year of customer contact experience in a needs-based sales environment
- 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
- US military experience through military service or a military spouse/domestic partner
Training Schedule: Monday - Friday 9:30am-6:00pm
Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CSTUSAA provides support to our members 7 days a week.
After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day.
All work schedules for this role are 40 hours per week.Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members.
Salary: The hiring range for this position is: $45,010-$46,010
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Experienced OTR Movers with CDL A or B: Come join our winning team!
Come join the fastest-growing Van Lines in the country. Family-owned and operated.
If you are a true moving professional with a minimum of 1 year OTR in the moving industry, we would like you to join our team.
Industry's Leading Contracts with Top Earnings Potential
(Drivers are averaging $250,000-$400,000 Gross annually)
- $350K-$400K+ gross annually: 10% of drivers
- $300K-$350K gross annually: 50% of drivers
- $250K-$300K gross annually: 40% of drivers
- Steady Year-Round Work
- Fast Turn-Around Trip Settlements
- Scheduling Support (Steady work all year round)
- Contract drivers and Owner-Operators needed.
- No Retained Revenue. Your percentage is paid on 100% of the total invoice the customer paid. (No fuzzy math. Quick and transparent closeouts).
OTR Qualifications-
- Must have verifiable two years of driving experience with a CDL A or CDL B license.
- Good driving record required.
- Experience in the moving industry is a must!
- At least 1 year experience with a verifiable moving company or Van Lines as a driver required.
Apply today for driver jobs with American Van Lines!
POSITION SUMMARY/RESPONSIBILITIES
Provides professional level skills required in the clinical practice of counseling, affording direct services to University Health patients. Works with the multidisciplinary team in evaluation and treatment planning for individuals and families. Offers a broad spectrum of professional counseling services to patients with a multiplicity of needs. Serves as a role model and clinical trainer for other staff, establishing priorities for self and peers, ensuring that services are rendered in a prompt, efficient manner. Actively supports the policies and procedures of University Health and the Mental Wellness Institute.
EDUCATION/EXPERIENCE
Master’s degree from an accredited institution of higher learning is required. Two years of current experience in mental health and demonstrated level of clinical counseling skills indicative of ability to engage in self-regulated practice are required. Two years of experience in professional counseling are preferred. Bilingual in Spanish/English is desirable.
LICENSURE
Current state licensure by the Texas Behavioral Health Executive Council is required
By providing our signature service to residents, associates, investors, and surrounding communities we’re able to make small differences that impact the greater good.
We’re committed to celebrating the uniqueness of our associates and identifying how that uniqueness translates to company success.
Interested to find out how you can do your part? The Role Sales Professionals are passionate about helping people find the perfect apartment home through a personalized sales experience.
No day will ever be the same, with the scope of your role including sales, marketing, and managing the customer experience.
This position is great for creative personalities who thrive in fast paced variable environments where exceptional performance is recognized.
You Are… A subject-matter expert who effectively and enthusiastically tours prospective residents and guides them through the sales process.
Passionate about developing meaningful relationships with the community through resident events, marketing campaigns, and community service.
Motivated to provide signature service to our residents, associates, vendors, and investors through genuine connections and timely responses.
A sales professional who is able to maximize revenue through increased closing ratios and by exceeding budgeted occupancy expectations.
Taking Care of the Way You Work Competitive Pay/Benefits: health, vision, dental, and 401(k) with a company match.
Paid holidays, tuition reimbursement, a fully paid six-week sabbatical program, and so much more! Fit4Funds wellness program that encourages healthy habits to better your overall health and earn incentives through the rewards and associate recognition program.
Associate housing: Generous rental housing discount (varies by location) Award-winning training program that supports career growth through associate development and additional certifications.
Gables Initiatives including but not limited to sustainability efforts, community volunteer events and Diversity Equity and Inclusion programs.
An Equal Opportunity Employer
- M/F/D/V.
TMI is dedicated to assisting children and adults with intellectual and/or developmental disabilities such as autism spectrum disorder, Down syndrome, epilepsy, and cerebral palsy, as well as the Deaf and Hard of Hearing, to live, work, and participate in their community. Employees are expected to work effectively with people with such disabilities, known at TMI as clients, while being sensitive to their needs and preferences. Also, employees are committed to TMI's vision, mission, and core values and must represents themselves accordingly.
Job Specific Essential Duties:
- Assist clients living independently in the community with budgeting, accessing community, household management, medical appointments, etc.
- Assist with development and implementation of annual Personal Support Plan (PSP) and/or Supported Living Plan (SLP) goals and objectives.
- Participate in the development of a circle of support, both paid and unpaid support, to build relationships with family, friends, neighbors, and other community members.
- Develop individualized adaptive support materials as needed.
- Coordinate and monitor other services (such as MTS, Medi-Cal, Social Security, etc.).
- Develop and expand clients' participation in integrated community activities.
General Essential Duties:
- Complete required documentation including progress notes and medical appointment tracking according to established deadlines.
- Attend mandatory meetings and trainings including all staff meetings, team meetings, CPR, First Aid, and AED certification, and Relias (web-based learning).
- Enter the following into time-keeping system according to deadlines: timesheets, mileage reimbursements, and cell phone reimbursements.
- Maintain communication with supervisor and members of the clients' planning team.
- Notify supervisor immediately of changes to client's schedule and health and safety incidences.
- Respond to supervisor's calls/text messages/emails promptly (within 24 hours). Urgent calls from supervisor must be responded to immediately.
- Respond to calls/text messages/emails from members of the clients' planning team.
- Drive your personal vehicle to assist clients with their goals. Some positions may require use of public transportation or paratransit services.
- Provide proof of valid driver license, annual vehicle inspection, vehicle insurance, and vehicle registration (applicable only to Temecula or Corona-based employees) throughout employment.
- Comply with federal, state, and/or local reporting and disclosure requirements.
- Comply with HIPAA laws and TMI policies and procedures regarding confidentiality of information.
- Other assignments and duties as deemed appropriate by the supervisor and/or the program director.
Minimum Experience and Qualifications:
Education: High School Diploma/GED
Experience: 1 year working in social services, education, or with the developmentally disabled population preferred
Driving: 3 years driving experience
Benefits:
- Employer-sponsored Medical, Vision, and Dental Insurance
- Generous 401(k) Employer Match
- Employee Discount Program (discounts at SD Zoo, Legoland, dining, retail, gyms, and so much more)
- Accrued Sick & Vacation Hours, along with Years of Service Pay, and Paid Holidays
- Wellness Program with Prize-Winning Monthly Challenges
- Quarterly Opportunity Draws
- Mileage Reimbursement if applicable
- Employee Assistance Program
* Some of the above benefits apply to full-time employees only.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing.
Our Licensed Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in February, March, and April we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Colorado Springs office located at 1855 Telstar Drive, Colorado Springs, CO 80920. This schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.
As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
What you'll do:
Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or GED equivalent
Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
Ability to prioritize and multi-task, including navigating through multiple business applications
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00 AM – 6:00 PM Local Time
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.
Work Schedule:
All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Salary: The hiring range for this position is: $47,800 - $50,300
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing.
Our Licensed Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in February, March, and April we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Colorado Springs office located at 1855 Telstar Drive, Colorado Springs, CO 80920. This schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.
As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
What you'll do:
Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or GED equivalent
Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
Ability to prioritize and multi-task, including navigating through multiple business applications
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00 AM – 6:00 PM Local Time
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.
Work Schedule:
All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Salary: The hiring range for this position is: $47,800 - $50,300
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing.
Our Licensed Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in February, March and April, we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix Arizona office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.
As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
What you'll do:
Facilitate the member experience by answering phone calls, emails, and other requests from members.
Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or GED equivalent
Current ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
Ability to prioritize and multi-task, including navigating through multiple business applications
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00 AM – 6:00 PM Local Time
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.
Work Schedule:
All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Compensation range: The hiring range for this position is: $46,370 - $50,029.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing.
Our Licensed Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in February, March and April, we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix Arizona office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.
As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
What you'll do:
Facilitate the member experience by answering phone calls, emails, and other requests from members.
Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or GED equivalent
Current ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
Ability to prioritize and multi-task, including navigating through multiple business applications
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00 AM – 6:00 PM Local Time
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.
Work Schedule:
All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Compensation range: The hiring range for this position is: $46,370 - $50,029.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe.
But maybe you're looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities.
Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible.
Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
U.S.
Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11, $63,148
- $120,145 per year Locality Pay: Varies by duty location.
Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.
You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.
Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements: Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Border Patrol Agent (BPA)
- Experienced (GL-9 GS-11) SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe.
But maybe you're looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities.
Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible.
Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
U.S.
Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11, $63,148
- $120,145 per year Locality Pay: Varies by duty location.
Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.
You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.
Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements: Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.