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Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)
Duration: 12 Months
Job Description:
We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.
Key Responsibilities:
* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.
* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.
* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.
* Develop actionable business intelligence and analytics to drive decision-making.
* Lead ongoing reviews of business processes and developing optimization strategies.
* Develop and implement data governance, data management, and data quality program practices and strategies.
* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.
* Foster a culture of continuous improvement and excellence.
What you bring to the table:
* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.
* Experience working in an AGILE environment.
* Strong analytical skills and proficiency in data modeling techniques.
* BA/BS in CS, Information Systems or Information management or Systems design.
* Ability to manage complex projects and deliver results in a fast-paced environment.
* Excellent communication and leadership abilities.
Bonus if you have:
* Deep expertise in insurance financial engines and regulatory compliance.
* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
Critical Systems Technician II, Connected
Location:
19775 Belmont Executive Plaza
Suite 200
Ashburn, VA
Job Id:
951
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN II, CONNECTED
LOCATION: Ashburn, VA
POSITION SUMMARY:
A Critical Systems Technician II, Connected Services is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with the battery replacements and new installations.
- Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
- Assist in the warehouse when needed.
- Interact effectively with internal and external customers.
- Follow operational, maintenance and emergency methods of procedure (MOPs)
- Ensure strict adherence to critical facility work rule and safety procedures.
- Ability to use hand and general maintenance tools and equipment.
- Keep job site clean during replacement, installs, and maintenance.
- Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
- Work from schematic diagrams, sketches, and verbal instructions.
- Learn how todisconnect and connectsealedbatteries in cabinets and open racks.
- Learn how to build flooded cell batteryracks, and spill containment systems.
- Learn how to install flooded cell batteries onto rack systems in thecustomerscritical space.
- Learn how to enter pre-installation test readings into our reporting format thru laptop computer.
- Learn how to collect data from PM services and importinto files for reporting purposes.
- Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision to DC batterysystems
- Regular and reliable attendance is an essential job function.
- Other duties as assigned by Services Management.
- Travel approximately 75% or more
- Must be US citizen
QUALIFICATIONS:
Education/Experience:
- High School Diploma
- Clean driving records a must
- Safe operation of department equipment
- Elementary fix/repair techniques based on directed supervision
- Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry
- Complete training on:
- Use of Digital multimeter for AC and DC diagnostic measurements
- Use of Amp Clamp and flexible CT in DC and AC measures
- Use of AlberCellcorderfor use as a battery testing and maintenance tool for a multitude of various battery designs and chemistries
- Show understanding of proper use of:
- Isolation devices to control available voltage potentials.
- Necessary use of Arc-Flash suit and PPE.
- Show competency in the connections of series, parallel, and series-parallel battery strings.
- Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.
Computer Skills:
- Proficient knowledge of Microsoft Office including: Word, Excel.
Certificates and Licenses:
- OSHA 10-hour certification
- NFPA-70E Safety Training
- Supervisory Responsibilities:
No supervisory responsibilities
Travel: Approximately 75% or more
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits to Joining Our Team
CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
- Health Benefits - (Medical, Dental & Vision Insurance)
- Flexible Spending Account Options
- 401K Plan
- Employer paid Life & Disability Insurance
- Paid Time Off
- Employee Referral Program
- Employee Assistance Program (EAP)
- CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Learn more about CPG by checking out our website here
*We utilize E-Verify
#LI-TG1
Pay Range: $27.21 - $40.82 per hour
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Critical Systems Technician II, Battery
Location:
Dallas, TX
Job Id:
943
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN II, BATTERY
LOCATION: Dallas, TX (50% Travel)
POSITION SUMMARY:
A Critical Systems Technician II, Battery is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with the battery replacements and new installations.
- Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
- Assist in the warehouse when needed.
- Interact effectively with internal and external customers.
- Follow operational, maintenance and emergency methods of procedure (MOPs)
- Ensure strict adherence to critical facility work rule and safety procedures.
- Ability to use hand and general maintenance tools and equipment.
- Keep job site clean during replacement, installs, and maintenance.
- Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
- Work from schematic diagrams, sketches, and verbal instructions.
- Learn how todisconnect and connectsealedbatteries in cabinets and open racks.
- Learn how to build flooded cell batteryracks, and spill containment systems.
- Learn how to install flooded cell batteries onto rack systems in thecustomerscritical space.
- Learn how to enter pre-installation test readings into our reporting format thru laptop computer.
- Learn how to collect data from PM services and importinto files for reporting purposes.
- Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision to DC batterysystems
- Regular and reliable attendance is an essential job function.
- Other duties as assigned by Services Management.
- Travel approximately 50% or more
- Must be a US citizen
- Able to obtain security clearance is preferred
QUALIFICATIONS:
- High School Diploma
- Clean driving records a must
- Safe operation of department equipment
- Elementary fix/repair techniques based on directed supervision
- Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry
- Complete training on:
- Use of Digital multimeter for AC and DC diagnostic measurements
- Use of Amp Clamp and flexible CT in DC and AC measures
- Use of AlberCellcorderfor use as a battery testing and maintenance tool for a multitude of various battery designs and chemistries
- Show understanding of proper use of:
- Isolation devices to control available voltage potentials.
- Necessary use of Arc-Flash suit and PPE.
- Show competency in the connections of series, parallel, and series-parallel battery strings.
- Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.
Computer Skills:
- Proficient knowledge of Microsoft Office including: Word, Excel.
Certificates and Licenses:
- OSHA 10-hour certification
- NFPA-70E Safety Training
- Supervisory Responsibilities:
No supervisory responsibilities
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits to Joining Our Team
CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
- Health Benefits - (Medical, Dental & Vision Insurance)
- Flexible Spending Account Options
- 401K Plan
- Employer paid Life & Disability Insurance
- Paid Time Off
- Employee Referral Program
- Employee Assistance Program (EAP)
- CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Learn more about CPG by checking out our website here
#LI-TG1
Pay Range: $27.21 - $40.82 per hour
Apply for this Position
Electrical Project Engineer, Power Systems
Req No.
2025-5416
Category
Engineering
Location
US-IL-Bartonville
Type
Regular Full-Time
Union or Non-Union
Non-Union
Division
Power Systems
Company
Altorfer Inc
Working Hours/Days
Mon-Fri, 07:00-3:30
Overview
Power the data centers, hospitals, and other mission-critical facilities of tomorrow-designing both rugged rental products and stationary generator-set packages that keep them online. As an Electrical Project Engineer, you'll work in a unique manufacturing and dealer environment, leveraging expert-level AutoCAD and Inventor skills to craft low- and medium-voltage AC layouts, DC controls, and the logic that ties multiple gensets into advanced paralleling switchgear and smart control panels. Juggle multiple high-impact projects, troubleshoot in the test cell, and serve as the go-to authority for production teams and customers alike-making an outsized impact alongside a collaborative squad of engineers, sales pros, and suppliers.
Basic Duties
Develop exact electrical documentation
- Produce comprehensive wiring schematics, conduit schedules, and panel layouts in AutoCAD and Inventor for diesel and natural gas gensets, ensuring every reference, layer, and legend is unambiguous.
- Size and specify breakers, relays, PLC/HMI hardware, and interface circuits that integrate seamlessly with low to medium-voltage paralleling switchgear and DC control systems.
- Audit project drawings, vendor prints, and specifications against UL, NFPA 70/110, ISO, and customer standards; log variances and close them before release.
- Diagnose elusive startup, commissioning, and controls problems for technicians through root-cause-based recommendations that feed back into design libraries to improve the product.
- Translate application questions into concise recommendations and solutions and document in formal engineering notes.
- Maintain production continuity
- Follow standard protocols and proven design protocols to ensure consistent high-quality products that meet or exceed customer requirements.
- Manage the submittal dossier
- Assemble, index, and track all drawings, studies, and data sheets through the approval cycle; document every revision for full traceability.
- Leverage Caterpillar engineering resources
- Retrieve and interpret factory application guides, PID data, and software updates; ensure the latest revisions are embedded in each project.
- Enable precise estimating
- Deliver dimensioned one-lines, BOMs, and labor take-offs to the Sales team so quotes reflect real scope, margin, and risk.
- Design for the exceptional case
- Apply first-principles analysis to bespoke components or control sequences required by unique site conditions or regulatory environments.
- Control the critical path
- Use tools and milestone checklists to keep engineering actions on time, document slippage causes, and propose corrective actions proactively.
- Adapt as requirements evolve
- When priorities shift, re-baseline drawings, calculations, designs, and priorities so the entire team works from a single source of truth.
If precision, thorough documentation, and methodical problem-solving are how you create value, this role will let you practice your craft at a high level of electrical engineering discipline.
Qualifications
Education & Experience
- B.S. in Electrical Engineering (preferred) - or at least ten years of hands-on experience in the engine-driven power-generation industry or a closely related technology field with design engineering experience for 5+ years.
- Military veterans are strongly encouraged to apply.
Technical Expertise
- Proficiency with Caterpillar toolsets (CAT ET, CAT Monitoring Software, SIS Web, TMI, EDDC) is highly desirable.
- Working knowledge of diesel- and natural-gas generator sets is preferred; familiarity with lithium-ion energy-storage systems is a plus.
- Thorough understanding of relevant codes and standards-NFPA 70/110, NEC, NEMA, UL, IEEE.
- Expert-level 2D drafting in AutoCAD; 3D modeling experience required (Inventor preferred, or comparable platforms accepted).
- Exposure to generator paralleling switchgear, remote-fuel supply, and remote-cooling systems is preferred.
Other Requirements
- Valid driver's license with a clean record (no more than two minor violations in the last three years and no major violations in the last five years). A motor vehicle driving record check will be conducted for the final candidate.
Altorfer Inc. offers an industry leading compensation and benefit package:
* Health, Dental, Vision, Disability, and Life Insurance
* 401(k)
* Paid Holidays
* Paid Parental Leave and Funeral Leave
* Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
* Education Assistance
* Personal Tool Insurance, and Safety Equipment Reimbursement
* Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
Salary Range: $60K to $120K annually
Posted Min
USD $60,000.00/Yr.
Posted Max
USD $120,000.00/Yr.
Physical Requirements/Working Conditions
Work is normally performed both indoors and outdoors with moderate noise conditions. Limited exposure to all weather conditions is associated with this position. Physical requirements may include speaking, listening, writing, typing, reaching, pushing, pulling, lifting, carrying, sitting for extended periods, and managing stress. Occasionally required to walk or stand for short durations on manufacturing floors or job sites. Job hazards may include tripping, slipping, falling, jobsite hazards, hand injuries, driving related hazards, equipment movement, overexertion due to stress and fatigue. Required to follow all safety protocols and wear appropriate personal protective equipment depending on the environment or location. The noise level in the work environment is usually moderate to high. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third-generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family-valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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Critical Systems Technician I, Connected
Location:
21000 Ashburn Crossing Drive
Suite 100
Ashburn, VA
Job Id:
867
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN I, Connected
LOCATION: Ashburn, VA
POSITION SUMMARY:
A Critical Systems Technician I, Connected is responsible for delivery of materials, unloading and loading materials from trucks, buildings and other containment structures, ability to transport/move job material throughout customer facilities, assist with job prep, startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems. A clean driving record is required for this role.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with the battery replacements and new installations.
- Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
- Assist in the warehouse when needed.
- Interact effectively with internal and external customers.
- Follow operational, maintenance and emergency methods of procedure (MOPs)
- Ensure strict adherence to critical facility work rule and safety procedures.
- Ability to use hand and general maintenance tools and equipment.
- Keep job site clean during replacement, installs, and maintenance.
- Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
- Following instructions from Supervisors/Lead Technicians.
- Be able to unload and load batteries onto pallets/moving carts
- Package/prepare pallets of batteries for DOT compliant travel to jobs and scrap yards
- Ability and willingness to travel to job sites, do overnight travel, and work nights and weekends, as needed.
- Learntosafely operateequipment including but not limited to:
- Company vans, trucks, stake body truck, and box truck.
- Manual pallet jacks.
- Electric pallet jacks.
- Moving Carts/Dollies
- Forklift.
- Battery lifting tables.
- Pallet shrink wrapping and banding equipment.
- Electric drills/drivers.
- Torque wrench.
- Hand tools.
- AlberCellcorder, Fluke BT521, Megger and Digital Hydrometerfor battery testing.
- Regular and reliable attendance is an essential job function.
- Other duties as assigned by Services Management.
- Travel 30% or more
- Must be a US citizen
- Able to obtain security clearance is preferred
QUALIFICATIONS:
Education/Experience:
- High School Diploma
- Clean driving records a must.
- Requires basic mechanical aptitude
- Elementary fix/repair techniques based on directed supervision.
- Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry.
Computer Skills:
- Knowledge of Microsoft Office including: Word, Excel.
Certificates and Licenses:
- OSHA 10-hour certification
- Must have or ability to obtain certification in DOT, First-Aid, CPR, Adult AED
- Pass NFPA-70E Safety training
Supervisory Responsibilities:
- No supervisory responsibilities
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 100 pounds on a regular basis.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits to Joining Our Team
CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
- Health Benefits - (Medical, Dental & Vision Insurance)
- Flexible Spending
- 401K Plan
- Employer paid Life & Disability Insurance
- Paid Time Off
- Employee Referral Program
- Employee Assistance Program (EAP)
CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Learn more about CPG by checking out our website here
#LI-TG1
Pay Range: $22.95 - $34.43 per hour
Apply for this Position
Critical Systems Technician I, HVAC
Location:
4118 Vine St
Abilene, TX
Job Id:
647
# of Openings:
1
TITLE: Critical Systems Technician I, HVAC
LOCATION: Abilene, TX
POSITION SUMMMARY: The Critical Systems Technician I, HVAC works under the direct supervision of senior technician and is required to assist in the operations, maintenance, and monitoring of the data center and supporting infrastructure.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform work in a thorough and neat manner in accordance with industry standards, codes, and laws.
Assist with and gain experience from preventative maintenance, trouble diagnosis, routine and emergency maintenance and repairs with direct supervision to equipment including but not limited to:
Air and water-cooled reciprocating chillers
Centrifugal and screw package chillers
Natural gas boilers and unit heaters
Electric duct heaters
Cooling Towers
Pneumatic, DDC and Variable Frequency Drive controls
HVAC air distribution systems, AHU'S, FCU'S, Fans and other devices used in air distribution.
Various types of water pumps used in the HVAC industry.
Responsible for maintaining their assigned equipment in a clean, first class, efficient operating condition.
Strive for continual improvement of technical skills through experience and trade literature.
Exhibit a desire to learn and excel in the HVAC industry.
Required to perform after-hours assignments.
Perform other duties as assigned by supervisor.
Regular and reliable attendance is an essential job function.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience (Desired):
High School Diploma/GED required
Knowledge of refrigeration principles
Working knowledge of basic electricity for HVAC and HVAC diagnostic tools and instruments
Minimum of 1 year of HVAC service experience required, 2 years preferred
Computer Skills:
Proficient in Microsoft Office or related software.
Certificates and Licenses:
HVAC/R Servicing Certificate preferred
EPA refrigerant recovery certification type I and II required, type III preferred
Clear and valid Virginia/Maryland driver's license
Supervisory Responsibilities:
No supervisory responsibilities with this position.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must occasionally lift and carry up to 50 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
CPG Participates in E-Verify
Pay Range: $20.54 - $30.84 per hour
Apply for this Position
Critical Systems Technician II, Connected Services
Location:
9365 South McKemy St.
Tempe, AZ
Job Id:
942
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN II, BATTERY
LOCATION: Tempe, AZ ( Will require 75% travel)
POSITION SUMMARY:
A Critical Systems Technician II, Connected Services is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with the battery replacements and new installations.
- Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
- Assist in the warehouse when needed.
- Interact effectively with internal and external customers.
- Follow operational, maintenance and emergency methods of procedure (MOPs)
- Ensure strict adherence to critical facility work rule and safety procedures.
- Ability to use hand and general maintenance tools and equipment.
- Keep job site clean during replacement, installs, and maintenance.
- Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
- Work from schematic diagrams, sketches, and verbal instructions.
- Learn how todisconnect and connectsealedbatteries in cabinets and open racks.
- Learn how to build flooded cell batteryracks, and spill containment systems.
- Learn how to install flooded cell batteries onto rack systems in thecustomerscritical space.
- Learn how to enter pre-installation test readings into our reporting format thru laptop computer.
- Learn how to collect data from PM services and importinto files for reporting purposes.
- Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision to DC batterysystems
- Regular and reliable attendance is an essential job function.
- Other duties as assigned by Services Management.
QUALIFICATIONS:
Education/Experience:
- High School Diploma
- Clean driving records a must
- Safe operation of department equipment
- Elementary fix/repair techniques based on directed supervision
- Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry
- Complete training on:
- Use of Digital multimeter for AC and DC diagnostic measurements
- Use of Amp Clamp and flexible CT in DC and AC measures
- Use of AlberCellcorderfor use as a battery testing and maintenance tool for a multitude of various battery designs and chemistries
- Show understanding of proper use of:
- Isolation devices to control available voltage potentials.
- Necessary use of Arc-Flash suit and PPE.
- Show competency in the connections of series, parallel, and series-parallel battery strings.
- Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.
- Must be a US citizen
- Able to obtain security clearance is preferred
Computer Skills:
- Proficient knowledge of Microsoft Office including: Word, Excel.
Certificates and Licenses:
- OSHA 10-hour certification
- NFPA-70E Safety Training
- Supervisory Responsibilities:
No supervisory responsibilities
Travel: Approximately 75% or more
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits to Joining Our Team
CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
- Health Benefits - (Medical, Dental & Vision Insurance)
- Flexible Spending Account Options
- 401K Plan
- Employer paid Life & Disability Insurance
- Paid Time Off
- Employee Referral Program
- Employee Assistance Program (EAP)
- CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Learn more about CPG by checking out our website here
#LI-TG1
Pay Range: $27.21 - $40.82 per hour
Apply for this Position
Health Information Technology:
The Health and Information Technology Department embraces a strong, customer-centric philosophy in delivering services. Through collaboration, we provide a robust, secure infrastructure and leverage technical tools to enable mission attainment.
The Opportunity:
The Enterprise Systems Manager is responsible for the design, administration, maintenance, and performance of the core systems utilized at the College of Medicine and affiliated entities; to include customized consumption of university core resources, as well as uniquely owned system and services for the college. Acting as Unit Leader, the role will provide direct oversight of daily activities, own escalated incident resolution, champion system implementation efforts, and manage relationships with relative technical partners and vendors.
Responsibilities:
Operations, Systems Administration, and Technical Management:
Act as Health Information Technology Enterprise Systems unit leader, overseeing the planning, architecture, installation, implementation, and maintenance of the core and unique systems and services for the College of Medicine and affiliated programs.
Supervise Systems Administrators, providing guidance over daily activities; including hiring, training, development, task assignment, and coaching.
Perform high-level systems activities to maintain workload balance and service escalated tasks.
Ensure systems/services are appropriately maintained, meeting operational expectations, and align with security standards.
Own the protection against technical vulnerabilities, as well as investigation and mitigation of incidents
Lead concurrent initiatives; including proposal, prioritization, scheduling, project planning, and communication
Generate detailed documentation for systems, workflows, change management, and project planning
Champion initiatives to deliver timely customized systems and applications to support the client base.
Consume central services, working with campus colleagues to tailor unique needs of the service environments.
Strategic Planning/Leadership:
Coordinate with Health IT leadership to develop a sustainable, scalable, and consistent service model, aligning technical and business practices to support the college's and university's strategic goals and initiatives.
Provide Health IT Leadership with technical documentation, Standard Operating Procedures (SOPs), analytical reports, and strategic road maps on service efforts and technical planning for the organization
Research and advise trends in technical innovation, related to healthcare, medical education, and biomedical research.
Set Annual/long-term unit goals, capture and present unit/system performance metrics, seeking opportunities to improve efficiency.
Maintain currency and communicate the Health IT Service Catalog for Enterprise Systems, pertaining to standardization of services, softwares, and devices offered and supported.
Outreach, Education and Training:
Represent Health IT at college/university/external technical committees/forums. Seek opportunities to increase efficiency(software licensing, economies of scale procurement, standardization, redundancy in efforts and resources.
Build and strengthen open collaborative relationships between all university IT units, AHSC Departments, and health partners to align efforts across organizations, ensure transparency, manage expectations, as well as create awareness and a sense of common purpose.
Coordinate strategic efforts between stakeholders in the development and enforcement of department, college, and university policies, procedures, and best practices.
Maintain advanced working knowledge and competency for unit, respective to current and future state of the college's systems, through regular research, forum monitoring, educational programs, and conference participation.
Other Duties, as assigned
Timely completion of all required university and college trainings and updates
Contributes to the overall success of the College by performing all other duties and responsibilities, as assigned.
Promote a positive work environment within Health IT while performing duties not specified above.
Job duties will apply to all areas of the COM, UCF Health and Burnett Biomedical Medical. There will be limited interaction with AHSC components and teaching hospital for the time being. The level of interaction and collaboration will change to encompass the AHSC and teaching hospital as the efforts toward establishing and building out the campus.
Minimum Qualifications:
Bachelor's Degree and 6 years of relevant experience, High School Diploma (or equivalent) and 10 years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
Preferred Qualifications:
Proficiency with Microsoft infrastructure tools, including Active Directory, Group Policy, SCCM/MECM, SCOM, SharePoint, and IIS.
Experience delivering and managing enterprise-level services and systems such as Linux environments, SQL/MySQL databases, Mobile Device Management platforms (InTune, JAMF), Secure Printing, and Interface Engines.
Working knowledge of cloud architecture and services (e.g., Azure, AWS), including strategy, hosting, virtualization, and interconnectivity.
Familiarity with enterprise network technologies, including port specifications, firewall rules, DHCP configuration, and monitoring/troubleshooting tools.
Demonstrated leadership in a complex IT environment, including supervising technical teams, resolving escalated issues, and overseeing cross-functional projects.
Experience working in academic, research, or healthcare IT environments, with an understanding of their unique operational needs.
Additional Application Materials Required:
In addition to your application, please submit a cover letter and resume.
Special Instructions to the Applicants:
The salary for this position is expected to be between $89,076 - $122,479. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.
Classification Title: Manager, Information Technology III
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks!UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more...For more benefits information, view the UCF Employee Benefits Guide.
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
College of Medicine (COM) - Health Information Technology - OperationsWork Schedule
Monday - Friday; 8:00 AM - 5:00 PMType of Appointment
RegularExpected Salary
$89,076.00 to NegotiableJob Posting End Date
AMAs a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
If an accommodation due to a disability is needed to apply for this position, please call or email .
For general application or posting questions, please email .
Location: Columbia, SC (Partial Onsite - at least 3 days per week (Tuesday - Thursday) and as needed.)
Open for remote also
Duration: 11 months
Note:
- C2 Eligibility is Required
- Credit check is required
- overtime, travel, on call, weekends, off hours As needed
- Work Hours - 8am - 5 pm
Work Environment:
Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Day to Day:
- A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
- By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
- Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.
Duties:
- Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
- 40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
- 40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
- 10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
- 5% Participate in planning and execution of disaster recovery procedures.
- 5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.
Team Name: zVM and zLinux
Team:
- 2-3 people specific to zVM but part of a larger 14 person team.
Required Skills and Abilities:
- Strong analytical and logical thinking skills.
- Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
- Understand the requirements for maintaining production systems and the effect of systems changes.
- Solid understanding of currently utilized programming productivity tools and their use.
- Solid understanding of quality assurance and implementation strategies of systems software.
- Able to acquire knowledge of programming languages and tools used in the department.
- Able to analyze software specifications for completeness and compatibility with operation systems.
Required Education:
- Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
Required Work Experience:
- 4 Years IT experience including varied programming experience.
Required Technologies:
- zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager
Nice To Have:
- ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.
Soft Skills:
- Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.
Duration: 6 months
Location: Berkeley, MO (Hybrid-2-3 days and or remote)
Successful completion of training is a contingency for this assignment - OJT or formal classroom training.
Regular and predictable attendance is required.
Job Description
The Company is looking for a highly experienced and detail-oriented Senior SAP Functional Analyst/Lead focusing on SAP Production Planning (PP) to join the team in Seattle, WA; Dallas, TX; Long Beach, CA; Miami, FL; North Charleston, SC; Berkeley, MO; or Hazelwood, MO.
The Functional Analyst/Lead will have in-depth knowledge and hands-on experience with SAP Production Planning (PP) modules. This position will focus on implementation and support of SAP projects and Products. A successful candidate will understand the importance of collaboration as this position will focus on working directly with multiple stakeholders including business, solution architects and developers to implement SAP projects.
Position Responsibilities:
- Conducts Workshops and contributes towards process solutioning
- Collaborates with cross functional teams comprising of business Subject Matter Experts (SMEs), Architects, Developers and System Integrators (SIs) (vendor consultants) on current processes and proposing solutions to enhance current systems for projects and products
- Identifies, recommends, and implements complex configuration solutions and implements full cycle configuration to meet business needs
- Creates and updates associated documentation including BPDs, Process Flows, Key decision documents (KDDs), configuration design documents(CDD), Functional Design Specs (FDS), and WRICEF objects.
- Translates functional specifications into application design documents, coordinates with the development team, tests new functionality or Enhancements, prepares test plans and test scripts, and performs unit tests and integration tests
- Propose and recommend SAP standardized best practices and solutions as per clean core guidelines.
- Participates in the project delivery during testing cycles and leads the root cause analysis and correction of issues
- Works with the usage of the SAP Solution Manager, Signavio
- Handles and leads the development of objects independently in collaboration with the team
- Works with the SAP project systems
- Understands the SAP Activate methodology and Agile (SAFe) development methods
- Contributes to the overall project management plan using SAP activate methodology
- Works with SAP S/4 Hana and FIORI
Basic Qualifications (Required Skills/Experience):
- 12+ years of experience with SAP PP consulting
- 4+ years of experience in S/4HANA Production Planning
- Experience with SAP S/4 HANA PP, QM
- Experience with 2 E2E full life cycle implementation in SAP S/4 HANA
- Experience with SAP Production Planning in a large and complex business environment
- Experience working with Interfaces
- Experience with SAP module specifics including user exits, batch jobs and standard SAP reports
Preferred Qualifications (Desired Skills/Experience):
- Experience with SAP Production planning including material master, MRP Types and lot sizing procedures, back flush, range of coverage, scrap and FIORI applications, MRP areas, MRP views, forecasting, planning strategies, demand management, BOMS, item categories, center-control keys, capacity levelling and evaluations, routing and advanced routing, strategy groups, usage of stock requirements, S&OP, Flexible planning, and SAP PP configurations
- Experience in the Aerospace and Defense industry
- Experience with special planning procedures
- Experience with discrete and repetitive manufacturing
- Experience with central function activities ECM/OCM/Batch
- Experience in cross functional integration with sales(SAP SD), procurement(SAP MM),warehouse (SAP EWM), costing(SAP FICO), quality(SAP QM)
- Experience with WBS
- Experience with S4 Hana PPDS, DDMRP,
- Experience with SAP Quality Management
- Experience with IBP or other planning tool is a plus.
- SAP certifications in SAP S/4 PP, QM, MM is a plus
- Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.
Education / Experience:
Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.).