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Customer Service Representative - Eng/Span Bilingual
Salary not disclosed
Columbus, OH 2 days ago

ABOUT LLCHC

Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters!

Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral and psychiatric care, a low-cost pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage.

ABOUT YOU

You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.

JOB SUMMARY

The Customer Service Representative is responsible for answering a high volume of incoming calls from patients and accurately schedule their appointments or manage their request while ensuring a high level of customer service and confidentiality while maximizing productivity. The representative is also responsible for accurate and timely handling of work assignments received from multiple electronic platforms while establishing and maintaining good interpersonal relationships with patients, their families, the public, and co-workers. This position works collaboratively with interdepartmental staff to assist the patient and facilitate successful patient interaction with the practice team. This position reflects and carries forward the practice's mission and goals internally and throughout the community

ESSENTIAL JOB RESPONSIBILITIES:

RESPONSIBILITY 1. Demonstrates the ability to efficiently function in the business office.

* Greet callers in a prompt, courteous and professional manner using a pleasant and friendly phone voice.

* Ability to screen calls and accurately document messages while maintaining the confidentiality of patient and employee information.

* Ability to operate multiple computer applications simultaneously and efficiently.

* Ability to read, write and understand English and Spanish (fluently).

RESPONSIBILITY 2. Possesses the skills necessary to organize and process daily workload

* Schedule, cancel, and reschedule patient appointments received from multiple channels according to department scheduling procedure.

* Work towards meeting department key call and productivity metrics.

* Works well independently and has a strong attention to detail.

* Demonstrates effective time management and organizational skills.

RESPONSIBILITY 3. Possesses interpersonal skills to maintain effective working relationships with others and function independently.

* Demonstrates professional and respectful behavior in interactions with coworkers.

* Participates in orienting and training new staff.

* Appropriately applies the policies and procedures of Lower Lights Christian Health Center.

RESPONSIBILITY 4. Other LLCHC Responsibilities

* Performs other duties as assigned.

BENEFITS AND PERKS

* Never work second or third shift! See our hours above in the \"About Us\" section

* Health benefits including medical, vision, dental, life, disability

* Annual Paid Time off (prorated after 90 days)

* Paid Holidays

* Qualified employer for the PSLF Program's student loan forgiveness

* Employee Assistance Program (EAP) with access to various consultants

* 3% match toward retirement fund

* And more!

Not Specified
Senior Safety Manager
✦ New
Salary not disclosed
Fresno, CA 16 hours ago

About Us:

Span Construction & Engineering, Inc. is a pioneer in state-of-the-art prefab steel construction, proudly operating as a 100% Employee Owned Company (ESOP) in the building industry. Since our inception in 1980 we’ve fostered enduring relationships as trusted advisors with our valued clients. We are the number one builder in our field. We are dedicated to providing exceptional engineering and construction services, having successfully completed over 214 million square feet of buildings to date, with ongoing projects 24/6 throughout the year.

Setting the industry standard, we prioritize safety, quality, and integrity in all our endeavors. We are inspired, challenged, and empowered to be and give our best every day, not only because we are each exceptional at what we do, but also because we are surrounded by hungry, humble and smart people.

Position Summary: 

The Senior Safety Manager is one of the most important roles in our organization. Under general direction of the Director of Safety, the Senior Safety Manager has responsibility for the development, communication, implementation, and monitoring of the health and safety programs for the entire Company. This position ensures compliance with applicable regulatory requirements and is the subject matter expert for internal and external matters relating to occupational safety and health related issues. The Senior Safety Manager assists the Director of Safety in implementing the strategic vision for health and safety for all SPAN and related entities. This position requires strong leadership skills and is the embodiment of safety as one of the Company’s Core Values.

Reasonable Accommodations Statement: 

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions: 

Senior Safety Manager Responsibilities: 

• Prioritizes safety as the utmost importance and promotes a culture throughout the field that makes safety the primary focus for all employees at all times.

• Fosters and enforces a culture of safety ensuring compliance with federal, state, and local safety laws and regulations.

• Manages safety incentive programs which reward targeted behaviors and results.

• Leads development of and clearly articulates the Company’s safety vision, objectives, strategies, policies, and procedures in order to build a safety culture dedicated to behaviors which lead to best-in-class results.

• Ensures safety and health training meet the needs of internal and external (e.g., client and regulating entities) requirements, so staff has the safety training needed to safely perform tasks and jobs.

• Provides proactive leadership and assumes ownership of building a best-in-class safety culture through interactions with employees, clients, subcontractors, vendors, and inspectors.

• Anticipates problems and provides solutions.

• Shares knowledge with, and provides training to, all levels of management, field staff, preconstruction teams, and project teams.

• Creates an environment of learning, mentoring, and empowerment in order to promote employee engagement.

• Manages hazard assessment activities by: (1) conducting and/or supervising safety inspections; and (2) analyzing inspection and incident data to identify opportunities to develop preventative and corrective measures.

• Presents and executes worksite-specific plans.

• Develops site-specific emergency evacuation plans and other ERPs.

• Research construction sites (e.g., reviewing blueprints, ventilation systems, lighting, materials, terrain, environment, etc.) to identify actual and potential hazards.

• Inspects safety equipment and recommends replacements.

• Conducts investigations, e.g., root cause analyses, accident investigations, witness statements, and other investigations.

• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions and conclusions, and monitors results to make improvements or take corrective action.

• Identifies opportunities to minimize workplace injuries, accidents, and health problems.

• Leads and manages the safety staff, and develops a highly performing, customer-oriented work team through hiring, motivating, coaching, appraising, rewarding, and disciplining.

• Addresses complaints and resolves issues related to safety team members.

• Reviews safety training and recommends revisions, improvements, and updates.

• Leads incident investigations.

• Consults building codes, governmental regulations, and other emergency response agencies.

• Reviews accidents and incidents reported by employees and visitors.

• Reports workplace injuries to Human Resources and Workers’ Compensation Administrator for appropriate processing of workers’ compensation claims and to ensure interactive process with injured employees occurs.

• Conducts employee training on applicable safety standards.

• Inspects safety equipment and recommends replacement or repairs where needed.

• Participates in the Safety Committee.

Other Responsibilities and Duties:

• Fully understands and shares a passion for the Company’s core values, mission, and objectives.

• Builds positive and productive working relationships with clients to ensure client needs are met or exceeded.

• Provides best-in-class customer service to internal and external clients by addressing issues, questions, or concerns in a timely and proficient manner.

• Endeavors to stay up to date with emerging technologies and tends in the construction and safety fields.

• Projects a positive image of the organization to employees, clients, industry, and community.

• Maintains a “value added” approach to all aspects and phases of construction projects.

• Participates fully as a team member in building an atmosphere of openness, honesty, respect, cooperation, and accountability. Is visible, approachable, accountable, and available.

• Performs other duties as required by circumstances or assigned by the Safety Director

Skills and Abilities:

Education: Bachelor’s degree in Occupational Safety & Health or related field is strongly preferred but not required. Sufficient experience may be substituted for educational background

Experience: At least 7.5 years of construction safety experience.

Experience overseeing large commercial and/or industrial projects.

Strong experience with federal, state, regional, and local laws and regulations related to the construction industry.

Computer/Technology Experience: Proficient with Microsoft Office products (e.g., Word, Excel, PowerPoint, Outlook, and Teams).

Proficient with PC, cell phone, and company communication tools (e.g., e-mail, internet, etc.)

Smartsheet experience is a plus but not required (training will be provided).

Certifications & Licenses: Must have a valid drivers’ license. Must be able to be insured on the Company’s insurance policy as a driver for the Company.

Must be willing and capable of testing and obtaining necessary certifications such as:

• OSHA 500 certification.

• Certified Safety Professional (CSP) certification.

• Construction Health and Safety Technician (CHST) certification.

• First Aid/CPR/AED certification.

Other requirements: Able to perform work at elevations in excess of 30 feet.

Able to stand, walk, climb, kneel, and lift up to 50 lbs.

Able to be in outdoor environments, including extreme weather conditions.

Able to travel extensively to project locations across the U.S. and internationally.

Able to wear required Personal Protective Equipment (PPE) at all times (hard hat, safety glasses, gloves, steel – toe boots, harness, etc.)

Bilingual (English/Spanish) preferred but not required.


Not Specified
Estate Planning Associate Attorney
Salary not disclosed
Chicago, IL 3 days ago

Pay: $130,000.00 - $185,000.00 per year


Why This Is a Great Opportunity

  • Work directly with high net worth individuals, business owners, and family offices on sophisticated estate planning and tax strategies
  • Join a tight-knit boutique team of attorneys and tax professionals who invest heavily in mentoring and professional development
  • Build a broad skill set across estate planning, trust administration, corporate, real estate, and tax matters instead of being siloed in one niche
  • Hybrid schedule with a beautiful downtown Chicago office plus work from home flexibility
  • Clear path to grow into a trusted advisor and eventually maintain a sophisticated, long-term legal practice


Location: Hybrid position based in downtown Chicago. Enjoy an easy commute to the Loop plus flexibility to work remotely part of the week.


Note: You must be licensed to practice law in Illinois and have at least 2+ years of experience in estate planning, tax, or closely related corporate matters.


About Our Client

Our client is a long-established boutique law firm focused on taxation, estate planning, and business transactions. They represent high net worth individuals, entrepreneurs, and closely held businesses, offering “one stop” services across estate planning, tax planning and compliance, family office services, trust and estate administration, and business transactions. The team is made up of attorneys and tax professionals who value legal excellence, personal attention, and long-term client relationships that span generations.


Job Description

As the Estate Planning Associate Attorney, you will:

  • Draft wills, trusts, powers of attorney, and related estate planning documents for high net worth clients
  • Advise families and business owners on gift and estate tax planning, wealth transfer strategies, and family business succession planning
  • Handle trust and estate administration matters, including coordination with fiduciaries, beneficiaries, and advisors
  • Form and maintain business entities, including corporations, LLCs, and partnerships, and assist with ongoing corporate governance
  • Participate in real estate closings and related documentation for clients’ personal and business transactions
  • Prepare or help oversee preparation of federal and Illinois estate tax returns and federal gift tax returns
  • Collaborate closely with attorneys, tax professionals, and other advisors in a highly team-oriented environment
  • Build trusted client relationships and gradually develop your own sophisticated estate planning and business practice under partner mentorship


Qualifications

  • Juris Doctor degree from an accredited law school
  • Active Illinois bar license in good standing
  • 2+ years of experience in estate planning, tax, trust and estate administration, or closely related corporate and business matters
  • Exposure to or interest in gift and estate tax planning and family business succession planning
  • Strong drafting skills and attention to detail with complex documents and tax-driven structures
  • Comfort working with high net worth individuals, families, and business owners
  • Eagerness to develop a broad practice that spans estate planning, tax, corporate, and real estate matters
  • Excellent communication skills and a collaborative, client-service mindset


Why You’ll Love Working Here

  • Work side by side with highly accomplished attorneys and tax professionals who are recognized leaders in their field
  • Join a truly collegial environment where people stay long term and invest in each other’s growth
  • Handle sophisticated, multi-generational planning matters for clients who value strategic, creative solutions
  • Enjoy a stable, boutique setting with real work life balance, not a “churn and burn” big firm culture
  • Competitive salary, incentive bonus potential, and comprehensive benefits package


JPC-521

Job Type: Full-time

Benefits:


  • Dental insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Not Specified
Cook, Target Field
✦ New
$18.50
Minneapolis, MN 1 day ago
The opportunity

Delaware North Sportservice is searching for seasonal Cooks to join our team at Target Field in Minneapolis, Minnesota. As a Cook, no day will be the same working in this energetic team. If you have passion for creating culinary masterpieces, thrive in a fast-paced kitchen environment, and want to be part of a team dedicated to delivering exceptional dining experiences, apply today and embark on a rewarding culinary journey with us.

Pay $18.50 - $18.50 / hour

Information on our comprehensive benefits package can be found at we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?
  • Follow supervisor's assignments for opening and closing procedures, as well as food production.
  • Prepare food and beverage products for customers by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.
  • Set up and operation of kitchen equipment.
  • Clean equipment properly according to correct procedures.
  • Keep workstation clean, organized, sanitized, and sufficiently stocked.
  • Work cooperatively with co-workers and management.
More about you
  • Must be at least 18 years old.
  • Able to work a flexible schedule including nights, weekends and holidays.
  • Previous culinary experience preferred.
  • Attentive and detailed oriented.
  • Ability to read and understand recipes and food abbreviations.
  • Ability to work in a fast-paced environment with a high level of attention to detail.
  • Ability to follow procedures and take directions; work as a team player.
  • Basic math skills, with the ability to calculate and follow recipe measurements and proportions.
Physical requirements
  • Able to stand for long periods of time including bending, lifting, reaching, and stretching.
  • Able to lift 30 lbs or more.
  • Ability to move rapidly and coordinate multiple orders.
  • Exposed to variable temperatures,
  • Depending on the season; may work frequently in a hot, damp, or very cold environment.
  • May be required to work in confined space.
  • Hazards include, but are not limited to, cuts from broken glass, metal cans, slipping and tripping.
  • Frequently immerses hands in water.
Shift details

Days
Evenings
Holidays
Weekends

Who we are

Delaware North operates concessions, premium dining, and retail services at Target Field dating back to 2010. The 39,504-seat venue is home to the Minnesota Twins. We provide a full complement of food and beverage offerings that include chef-attended action stations, a carving station, and Taste of the Ballpark fan favorites.

Our business is all about people, and that includes you. At Delaware North, youre not just part of a team youre part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals.

Together, were shaping the future of hospitality come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.


$18.50 - $18.50 / hourRequiredPreferredJob Industries
  • Other
temporary
Service Delivery Manager, AV
Salary not disclosed
San Francisco, CA 4 days ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:
This Service Delivery Manager (SDM) be responsible for successfully representing and leading highly talented On-Site Audio-Visual Support Teams.



The SDM will manage on-site team personnel and act as a liaison to Diversified to ensure the employee feels part of Diversified while working on site daily at client location.




What You'll Do:





  • Manage U. S. On Site Audio Visual team personnel and act as liaison between the client and Diversified ensuring that employees feel they are part of Diversified while still working every day at client site.

  • Responsible for the fulfillment of the client SOW requirements, as it relates to the talents and skills needed to deliver. Responsible for delivery of services with On Site personnel. Interview and place candidates for Service clients. Write and modify job descriptions, post, interview for skills and fit.

  • Collaborate with internal stakeholders and customers to create standards for employee onboarding to deliver committed to On Site Services. Ensure employee logistics, set client expectations, hours of operations and manage overtime and billing. Oversee onboarding activities such as badging, security requirements, etc.

  • Develop training plans to ensure team members are meeting their KPIs within client needs and committed SOW. Manage overall SLA compliance for service to monitor and track performance. Manage and Schedule operations to Ensure action items are being administered/performed timely and efficiently.

  • Provide expertise in transforming client requirements into actionable operational trackable deliverables, be the Central point of reporting for service-related activity across the enterprise.

  • SDM will provide insight/reporting of onsite activities. Host Bi-weekly, Monthly and Quarterly Business Reviews (QBRs) to present our SLAs, overall project(s) status, next quarter focus, areas that need attention.

  • Develop ways for onsite team track metrics of the event production team in scheduling, forecasting, and reporting on capacity planning for both people and equipment requirements Identify needs and support creation of team structure as Services expands (supervisors, managers, team leads). Specific metrics such as number of meeting requests, break-fix cases and A/V room sweeps including client user survey comments are pulled from the client ticketing system and AV dashboards to show performance statistics for all Diversified AV technicians as well as all client sites with AV case requests globally.

  • Ensure client satisfaction is maintained.

  • Ensure proper accounting of resources, bill rates, utilization and tracking is in place.

  • Provide insight, coaching and professional development to team to enhance knowledge and technical skills. Employee development and mentoring of professional goals for individual contributors.

  • Contract Management for Internal Diversified Coordination & Deliverables.

  • Risk Management and Issue tracking.



Physical Working Environment/Location:





  • On Site, Office - San Fransico or NY

  • Role requires the ability to move 50-75lbs of equipment as needed.

  • Travel/Mobility necessary




What You'll Bring:



Education/ Certifications:





  • Bachelor's Degree or equivalent

  • Industry certifications such as ITIL, CTS, MS-Certs are an asset




Required Skills/Qualifications:





  • 5+ years in an Audio Visual/Video operations, Account management, Productions, Studio Operations Management, technology managerial role or similar is required.

  • 5+ years of experience in onsite service delivery

  • 2+ years management, leadership of onsite service personnel + P&L responsibility

  • Familiarity with AV Systems and Meeting Support

  • Experience with recruitment, employee management, and general HR concepts preferred.

  • People leadership skills, technical capability, professionalism, self-motivation, self-discipline,

  • focus and attention to detail.

  • Working knowledge of SOWs, Contracts, Managed Services and Deliverables is a major asset.

  • Experience working within a ticketing system and managing service tickets/incidents.

  • Ability to shift quickly between tasks in a fast-paced environment.

  • Ability to organize and schedule work & personnel effectively.

  • Experience working in a corporate environment is an asset.

  • Strong Microsoft Office skills are required (PPT, Excel especially).



Preferred Skills/Qualifications:



Industry certifications such as ITIL, CTS, MS-Certs



What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
Service Technician Kent WA
Salary not disclosed
Kent, WA 4 days ago
Service Technician Kent WA

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

Forklift Tire Service Technician

- - - - - - - - - - - -

The opportunity

Michelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. Together with our numerous partners worldwide, we offer customized services to meet the maintenance requirements of forklift fleets, ensuring safe operations and maximized uptime.

Let us invest in your success as you invest in ours.

Mechanical experience is preferred, but expertise isn't required. We will provide training for any skills required.

Must be 21 years or older.

Hourly wage with excellent benefits like 401(k) matching, paid time off, dental, health and life insurance! Incentive bonus opportunities.

This position is for day shift (start times may vary), 8-hour shifts with overtime available after 40 hours.

As a Forklift Tire Technician, you will give input for customer service and operational improvement. You will continuously improve the knowledge of our products and services and assume full ownership of the position function, with understanding of the role in relation to the success of the Service Center.

Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process. Must be able to pass background check at an appropriate stage consistent with state law as a condition of an offer of employment.

What you'll do
  • In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.
  • Dismount, mount tires, and service the customer product as specified by the customer order.
  • Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
  • Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
  • Job requires regular bending, crouching, squatting, and reaching movements, and standing for prolonged periods.
What you'll bring
  • A "high school diploma" or equivalent experience.
  • A valid driver's license.
  • A dedication to prioritize personal safety and the safety of others.
  • Punctuality and effective time management skills.
  • A strong attention to detail, initiative, and critical thinking.
  • Ability to work independently.
  • Ability to lift up to 75 pounds required, with lift-assist available IE; forklift, Lift table, Lift Gate etc.
  • Effective communication with customers on a professional level.
  • Knowledge of MS Office Suite (Word, Excel, etc.) software applications and ERP system are a plus, but not required.
Where you'll work
  • In a Tobacco-free environment, including alternatives (vaping).
  • In a service vehicle exposed to various noises and hot/cold conditions at customer locations (indoor/outdoor).
  • In an industrial environment

Competencies Target

  • Attention to Detail 3
  • Customer Service Relationship 2
  • Decision Making 1
  • Teamwork & Collaboration 1
  • Product Knowledge 2
  • Networking 1
  • Comply with Applicable Safety & Environment requirements 1

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

  • Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

  • Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

  • Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

  • Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

Not Specified
Service Technician Atlanta/Stockbridge GA
🏢 Michelin North America
Salary not disclosed
Stockbridge, GA 3 days ago
Service Technician Atlanta/Stockbridge GA

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

Forklift Tire Service Technician

- - - - - - - - - - - -

The opportunity

Michelin North America, Inc. is hiring a Forklift Tire Technician forSolidealOnsite Service. Together with ournumerouspartners worldwide, we offer customized services to meet the maintenance requirements of forklift fleets, ensuring safe operations andmaximizeduptime.

Let us invest in your success as you invest in ours.

Mechanical experience is preferred, but expertiseisn'trequired.We will provide training for any skillsrequired.

Mustbe 21 years or older.

Hourly wage with excellent benefits like 401(k) matching, paid time off, dental, health and life insurance! Incentive bonus opportunities.

This position is for day shift (start times may vary), 8-hour shifts with overtime available after40 hours.

As a Forklift Tire Technician, you will give input for customer service and operational improvement. You will continuouslyimprovethe knowledge of our products and services and assume full ownership of the position function, with understanding of the role in relation to the success of the Service Center.

Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process. Must be able to pass background check atan appropriatestageconsistent with state law as a condition of an offer of employment.

Whatyou'lldo

  • In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.

  • Dismount, mount tires, and service the customer product as specified by the customer order.

  • Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.

  • Report to the Service Managerimmediatelyany material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.

  • Jobrequires regular bending, crouching, squatting, and reaching movements, and standing for prolonged periods.

Whatyou'llbring

  • A "high school diploma" or equivalentexperience.

  • A valid driver's license.

  • A dedication toprioritizepersonal safety and the safety of others.

  • Punctuality and effective time management skills.

  • A strong attention to detail, initiative, and critical thinking.

  • Ability to work independently.

  • Ability tolift upto 75 poundsrequired, with lift-assist available IE; forklift, Lift table, Lift Gate etc.

  • Effective communication with customers on a professional level.

  • Knowledge of MS Office Suite (Word, Excel, etc.) software applications and ERPsystemare aplus, butnotrequired.

Whereyou'llwork

  • In a Tobacco-free environment, including alternatives (vaping).

  • In a service vehicle exposed to various noises and hot/cold conditionsat customer locations (indoor/outdoor).

  • In an industrial environment

Competencies Target

  • Attention to Detail 3

  • Customer Service Relationship 2

  • Decision Making 1

  • Teamwork & Collaboration 1

  • Product Knowledge 2

  • Networking 1

  • Comply withApplicable Safety & Environment requirements 1

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

  • Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

  • Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

  • Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

  • Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

Not Specified
Business Systems Analyst
Salary not disclosed
Raleigh, NC 3 days ago
Title: Business Systems Analyst

Location: Remote

Duration: 12 Months

Overview



  • The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
  • WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
  • PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
  • Access governance improvements (who has access to what, and why)
  • Cross?platform identity initiatives spanning Security Services
  • This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.

Support identity initiatives that commonly require:


  • SAML certificate lifecycle coordination
  • SAML = Security Assertion Markup Language (a standard for single sign-on)
  • Coordinating certificate rotation across multiple applications, environments, and vendors
  • Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
  • SAML connection migration planning and execution support
  • Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
  • IdP = Identity Provider (system that authenticates users)
  • Migration readiness and execution tracking
  • Requirements capture, integration mapping, status reporting, and risk/dependency management
  • Documentation at scale
  • Maintaining living runbooks and migration guidance in Confluence
  • Keeping Jira work items audit-ready with clear ownership and due dates

Key Responsibilities


  • IAM Program & WIAM Migration Support


    • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
    • Entra ID = Microsoft's cloud identity service (formerly Azure AD)
    • Track milestones and deliverables across workstreams, including:
    • Certificate updates and expirations
    • RBAC updates
    • RBAC = Role-Based Access Control (access is granted by role)
    • Compliance-driven tasks and evidence
    • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
    • Conduct impact analysis of technology changes on business processes and IAM systems
    • Provide system and business process support across multiple IAM program engagements


  • Business Analysis & Delivery Coordination

    • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
    • Business requirements (what is needed)
    • Functional requirements (what the solution must do)
    • Technical requirements (how it integrates and operates)
    • Document and assess current-state IAM processes, integrations, and access models
    • Maintain rigorous Jira notes including:
    • Ownership, due dates, constraints, risks, dependencies, and decisions
    • Maintain accurate, iterative Confluence documentation for all IAM projects
    • Assist with data models and interface specifications where needed for IAM systems
    • Log system and process changes using approved change management tools (e.g., FastTrack)
    • Ensure IAM changes are properly tested before deployment
    • Coordinate UAT and functional testing
    • UAT = User Acceptance Testing (business confirms the solution meets needs)


  • Meeting & Stakeholder Management

    • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
    • Support collaborative system and data design sessions with users and technical teams
    • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
    • Summarize meetings with clear action items and track accountability
    • Present complex IAM options and tradeoffs in a clear, decision-supporting way


  • ???Quality, Documentation & Governance

    • Ensure IAM changes and access-control updates are properly authorized by management
    • Handle confidential identity-related information professionally and securely
    • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
    • Ensure documentation is clear, complete, current, and aligned to corporate standards
    • Adhere to corporate policies, procedures, and IAM governance requirements



Requirements


  • Core Experience (Required)

    • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
    • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
    • Hands-on experience with IAM concepts and platforms, such as:
    • Federation and SSO
    • SSO = Single Sign-On (one login for multiple apps)
    • SAML and certificates
    • RBAC
    • Directory technologies (e.g., LDAP/AD concepts)
    • Strong understanding of SDLC and testing methods
    • SDLC = Systems Development Life Cycle (plan build test deploy support)
    • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail


  • Technical & Analytical Skills (Required)

    • Strong Excel skills for tracking plans, owners, timelines, and dependencies
    • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
    • ODBC = Open Database Connectivity (standard way to connect to databases)
    • Ability to produce process documentation that is structured and easy to follow
    • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)


  • Behavioral & Professional (Required)

    • Strong stakeholder management and the ability to influence with data-driven reasoning
    • Highly organized multitasker with attention to detail
    • Energetic, engaging, and collaborative working style
    • Demonstrates professionalism and ethical conduct in all interactions


  • Education / Background

    • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
    • 10+ years comparable experience)
    • Compliance familiarity (security, audit, access control) strongly preferred
    • Prior experience in Identity & Access Management, Security, or similar field



Products & Tools (Required vs. Nice to Have)


  • Required (Day 1 Readiness)

    • Jira (work tracking, user stories, acceptance criteria)
    • Confluence (documentation, runbooks, migration guidance, decision logs)
    • Servicenow (ticketing and request flows)
    • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
    • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
    • Working knowledge of at least one identity platform:
    • PingFederate (legacy federation) and/or
    • PingOne Advanced Identity Cloud (AIC) and/or
    • Microsoft Entra ID


  • Nice to Have (Accelerators)

    • Visio / Miro (process flows, integration diagrams)
    • Splunk familiarity or other log query experience
    • SharePoint (document management / collaboration)
    • Microsoft Project / Project Server (formal project plans and dependencies)
    • Change management tooling (e.g., FastTrack)
    • Scripting familiarity (e.g., Python) for light automation or data validation
    • eCommerce domain exposure (rare, but beneficial in some integration scenarios)



Certifications (Preferred vs. Nice to Have)


  • Preferred

    • Security/IAM adjacent certification (any of the below are helpful)
    • CISSP
    • Security+ (baseline security knowledge)
    • Identity-focused training/certificates (Ping/Microsoft identity learning paths)


  • Nice to Have

    • CBAP / CCBA (IIBA Business Analysis certifications)
    • CBAP = Certified Business Analysis Professional
    • CCBA = Certification of Capability in Business Analysis
    • Agile certification (CSM, PSM, or equivalent)
    • CSM = Certified ScrumMaster
    • PSM = Professional Scrum Master
    • Cloud fundamentals (Azure fundamentals or similar)
    • Testing certifications (ISTQB or equivalent)
    • ISTQB = International Software Testing Qualifications Board


Not Specified
Service Technician Minneapolis
🏢 Michelin North America
Salary not disclosed
Minneapolis, MN 2 days ago
Service Technician Minneapolis

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

Forklift Tire Service Technician

- - - - - - - - - - - -

The opportunity

Michelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. Together with our numerous partners worldwide, we offer customized services to meet the maintenance requirements of forklift fleets, ensuring safe operations and maximized uptime.

Let us invest in your success as you invest in ours.

Mechanical experience is preferred, but expertise isn't required. We will provide training for any skills required.

Must be 21 years or older.

Hourly wage with excellent benefits like 401(k) matching, paid time off, dental, health and life insurance! Incentive bonus opportunities.

This position is for day shift (start times may vary), 8-hour shifts with overtime available after 40 hours.

As a Forklift Tire Technician, you will give input for customer service and operational improvement. You will continuously improve the knowledge of our products and services and assume full ownership of the position function, with understanding of the role in relation to the success of the Service Center.

Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process. Must be able to pass background check at an appropriate stage consistent with state law as a condition of an offer of employment.

What you'll do
  • In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.
  • Dismount, mount tires, and service the customer product as specified by the customer order.
  • Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
  • Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
  • Job requires regular bending, crouching, squatting, and reaching movements, and standing for prolonged periods.
What you'll bring
  • A "high school diploma" or equivalent experience.
  • A valid driver's license.
  • A dedication to prioritize personal safety and the safety of others.
  • Punctuality and effective time management skills.
  • A strong attention to detail, initiative, and critical thinking.
  • Ability to work independently.
  • Ability to lift up to 75 pounds required, with lift-assist available IE; forklift, Lift table, Lift Gate etc.
  • Effective communication with customers on a professional level.
  • Knowledge of MS Office Suite (Word, Excel, etc.) software applications and ERP system are a plus, but not required.
Where you'll work
  • In a Tobacco-free environment, including alternatives (vaping).
  • In a service vehicle exposed to various noises and hot/cold conditions at customer locations (indoor/outdoor).
  • In an industrial environment

Competencies Target

  • Attention to Detail 3
  • Customer Service Relationship 2
  • Decision Making 1
  • Teamwork & Collaboration 1
  • Product Knowledge 2
  • Networking 1
  • Comply with Applicable Safety & Environment requirements 1

MISSION :

To ensure maintenance of motorized vehicle, forklifts, equipment and accessories of lifting and handling, and eventually technical coordination

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

  • Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

  • Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

  • Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

  • Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

Not Specified
Service Technician Evansville
🏢 Michelin North America
Salary not disclosed
Bowling Green, KY 2 days ago
Service Technician Evansville

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

Forklift Tire Service Technician

- - - - - - - - - - - -

The opportunity

Michelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. Together with our numerous partners worldwide, we offer customized services to meet the maintenance requirements of forklift fleets, ensuring safe operations and maximized uptime.

Let us invest in your success as you invest in ours.

Mechanical experience is preferred, but expertise isn't required. We will provide training for any skills required.

Must be 21 years or older.

Hourly wage with excellent benefits like 401(k) matching, paid time off, dental, health and life insurance! Incentive bonus opportunities.

This position is for day shift (start times may vary), 8-hour shifts with overtime available after 40 hours.

As a Forklift Tire Technician, you will give input for customer service and operational improvement. You will continuously improve the knowledge of our products and services and assume full ownership of the position function, with understanding of the role in relation to the success of the Service Center.

Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process. Must be able to pass background check at an appropriate stage consistent with state law as a condition of an offer of employment.

What you'll do
  • In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.
  • Dismount, mount tires, and service the customer product as specified by the customer order.
  • Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
  • Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
  • Job requires regular bending, crouching, squatting, and reaching movements, and standing for prolonged periods.
What you'll bring
  • A "high school diploma" or equivalent experience.
  • A valid driver's license.
  • A dedication to prioritize personal safety and the safety of others.
  • Punctuality and effective time management skills.
  • A strong attention to detail, initiative, and critical thinking.
  • Ability to work independently.
  • Ability to lift up to 75 pounds required, with lift-assist available IE; forklift, Lift table, Lift Gate etc.
  • Effective communication with customers on a professional level.
  • Knowledge of MS Office Suite (Word, Excel, etc.) software applications and ERP system are a plus, but not required.
Where you'll work
  • In a Tobacco-free environment, including alternatives (vaping).
  • In a service vehicle exposed to various noises and hot/cold conditions at customer locations (indoor/outdoor).
  • In an industrial environment

Competencies Target

  • Attention to Detail 3
  • Customer Service Relationship 2
  • Decision Making 1
  • Teamwork & Collaboration 1
  • Product Knowledge 2
  • Networking 1
  • Comply with Applicable Safety & Environment requirements 1

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

  • Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

  • Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

  • Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

  • Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

Not Specified
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