Atlassian Confluence Jobs in Usa

Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.

Softrams, acquired in November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.

At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being.

Job Description:

We are looking for a bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible for providing initial support to all incoming inquiries delivered through a variety of communication mediums involving a variety of support requests. The ideal candidate should be highly focused, detail oriented, and able to multitask in a fast-paced federal healthcare information technology environment. If you are looking for challenges, problem solving, and working with the latest in technology then Softrams has a spot for you.

Basic Requirements:

• Ability to obtain a U.S. Federal Position of Trust clearance designation.
• Must reside in and be able to perform work in the United States.
• Must have lived in the United States for 3 of the last 5 years.
• One or more years of proven experience in an IT service desk or customer service environment.

Additional Bonus Qualifications:

• Experience using Help Desk ticketing systems and tools in a federal healthcare space (Centers for Medicare and Medicaid Services).
• Possess the motivation and initiative to adhere to timelines, Service Level Objectives, and manage incoming volumes.
• Demonstrate the adaptability and flexibility to ensure proper staffing requirements during established Help Desk Hours.
• Thrive in a collaborative environment and maintain a positive, professional demeanor.
• Excellent verbal and written communication skills.
• Previous experience working on a Federal Service Desk project.
• ServiceNow knowledge or experience is a big plus.
• Experience with cloud-based Call Center Software, specifically CXone.
• Knowledge and/or experience of Agile methodologies in a Service Desk environment.
• Experience with utilizing Atlassian tools like JIRA and Confluence.

Responsibilities:

• Provide administrative and technical support for the Center for Medicare & Medicaid Services (CMS) Technical Help Desk.
• Resolve incoming support requests and inquiries from customers. Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods.
• Review incoming Help Desk inquiries in a timely manner with a focus on delivering a first contact resolution.
• Adhere to established Help Desk workflows to ensure proper triage, research and escalation protocols are followed.
• Track incoming support requests from customers using a CMS‐approved tool (ServiceNow).
• Notify customers of system status such as planned and unplanned outages, service disruptions, and reduced functionality.
• Collaborate with Help Desk leadership and other teams to communicate potential issues affecting volumes.
• Support the development, management and use of customer support scripts.
• Assist with the preparation or maintenance of standard operating procedures and protocols.

Public Trust Clearance:

Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.

Work Location:

Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles.

Why Tria?

What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.

As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow

EEO Statement:

Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at

Important Note:

• We are looking for rockstar candidates only who can work 100% onsite in Colorado Springs, CO.

• Candidates must be local or willing to relocate at their own expense.

• Portfolio link is mandatory and must be tailored to the role (Web or Native).

• No Corp-to-Corp. Candidates must be authorized to work in the U.S. without sponsorship.

Open Positions (4 Total):

• 2 – UX Designers (Web Platforms)

• 2 – UX Designers (Native Platforms – iOS & Android)

Overview:

Strategic Staffing Solutions is seeking talented UX Designers to join the Design System team for a leading banking client. You will help build scalable, accessible, and high-quality digital experiences across web and native platforms while working in a collaborative, agile environment.

Key Responsibilities:

• Participate in the full design lifecycle (research, ideation, prototyping, implementation)

• Create and maintain design system components, assets, and documentation

• Collaborate with developers and cross-functional teams

• Conduct research and contribute to design insights

• Develop prototypes and design artifacts

• Ensure accessibility, usability, and compliance standards

• Participate in design critiques and reviews

• Required Skills & Qualifications:

• 2+ years of experience in UX/Product/Service Design

• Experience working with design systems (web or native)

Strong portfolio showcasing:

• Design systems

• Component libraries/style guides

• Digital product design

• Strong collaboration and communication skills

• Experience working with developers

• Understanding of accessibility, usability, and information architecture

Platform-Specific Requirements:

• Web Designers:

• Experience with responsive web design

• Knowledge of CSS, Flexbox, Grid, and modern web practices

Native Designers:

• Experience designing for iOS and Android

• Understanding of platform-specific design patterns

Required Tools:

• Figma (design tokens, variables)

• Zero height

• Atlassian Suite (Jira, Confluence)

Additional Requirements:

• 3+ years experience with iOS, Android, and Mobile Web Design

• Must be comfortable working onsite 5 days/week

• Ability to handle Confidential Supervisory Information (CSI)

Pay Range: $20 - $28 Hourly

Location: In-Office (Costa Mesa, CA)

Role Purpose: Ensure medical records are accurate, compliant, and complete to support successful claims and minimize denials. Manage record reviews, audits, and appeals while collaborating with internal teams and BPO counterparts to maintain updated guidelines and drive process improvements

Role Duties & Responsibilities:

1. Ensure accurate record reviews, retrieve medical records, and send out medical record requests as needed within the required time frame.
2. Ensure medical records are compliant with payer-specific guidelines before submission.
3. Investigate medical record denials, and communicate actions that need to be taken to resolve them and document findings on CMD and the Jira Project
4. Initiate appeals to the payer as necessary to resolve medical record denials
5. Thoroughly navigate and manage post-payment and pre-payment reviews, ensuring proper documentation, timely responses, and compliance with regulatory and contractual requirements.
6. Research and update payer-related guidelines regularly, ensuring all departments follow best practices and have access to the most current documentation.
7. Support training and day-to-day guidance for BPO team members by sharing knowledge, addressing questions, and escalating needs or issues to the lead or supervisor to strengthen performance and ensure aligned, efficient operations.
8. Participate in the department's L10 meetings, identify and bring issues, and develop and execute quarterly rocks to drive alignment and improvements toward Cipher VTO.
9. Ensure clear and efficient communication by responding to partner emails and requests promptly.
10. Perform facility spot checks to maintain charts/documentation up to date with payer guidelines.
11. Perform other related duties as assigned.

Qualifications

• 2 years’ Professional experience
• Proficient with Microsoft Office Suite
• Adobe Acrobat Experience
• Compliance Experience Preferred
• BPO Management Experience Preferred
• EOS Knowledge/Understanding Preferred
• Proficient in Atlassian Products (Jira & Confluence) preferred
• Experience in Insurance Payers compliance preferred

• 
  
• The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
  
• WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
  
• PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
  
• Access governance improvements (who has access to what, and why)
  
• Cross?platform identity initiatives spanning Security Services
  
• This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
  

• 
  
• SAML certificate lifecycle coordination
  
• SAML = Security Assertion Markup Language (a standard for single sign-on)
  
• Coordinating certificate rotation across multiple applications, environments, and vendors
  
• Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
  
• SAML connection migration planning and execution support
  
• Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
  
• IdP = Identity Provider (system that authenticates users)
  
• Migration readiness and execution tracking
  
• Requirements capture, integration mapping, status reporting, and risk/dependency management
  
• Documentation at scale
  
• Maintaining living runbooks and migration guidance in Confluence
  
• Keeping Jira work items audit-ready with clear ownership and due dates
  

• 
  
• IAM Program & WIAM Migration Support
  
  
  • 
    
  • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
    
  • Entra ID = Microsoft's cloud identity service (formerly Azure AD)
    
  • Track milestones and deliverables across workstreams, including:
    
  • Certificate updates and expirations
    
  • RBAC updates
    
  • RBAC = Role-Based Access Control (access is granted by role)
    
  • Compliance-driven tasks and evidence
    
  • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
    
  • Conduct impact analysis of technology changes on business processes and IAM systems
    
  • Provide system and business process support across multiple IAM program engagements
    
  
  
  
• Business Analysis & Delivery Coordination
  
  • 
    
  • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
    
  • Business requirements (what is needed)
    
  • Functional requirements (what the solution must do)
    
  • Technical requirements (how it integrates and operates)
    
  • Document and assess current-state IAM processes, integrations, and access models
    
  • Maintain rigorous Jira notes including:
    
  • Ownership, due dates, constraints, risks, dependencies, and decisions
    
  • Maintain accurate, iterative Confluence documentation for all IAM projects
    
  • Assist with data models and interface specifications where needed for IAM systems
    
  • Log system and process changes using approved change management tools (e.g., FastTrack)
    
  • Ensure IAM changes are properly tested before deployment
    
  • Coordinate UAT and functional testing
    
  • UAT = User Acceptance Testing (business confirms the solution meets needs)
    
  
  
  
• Meeting & Stakeholder Management
  
  • 
    
  • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
    
  • Support collaborative system and data design sessions with users and technical teams
    
  • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
    
  • Summarize meetings with clear action items and track accountability
    
  • Present complex IAM options and tradeoffs in a clear, decision-supporting way
    
  
  
  
• ???Quality, Documentation & Governance
  
  • 
    
  • Ensure IAM changes and access-control updates are properly authorized by management
    
  • Handle confidential identity-related information professionally and securely
    
  • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
    
  • Ensure documentation is clear, complete, current, and aligned to corporate standards
    
  • Adhere to corporate policies, procedures, and IAM governance requirements
    
  
  
  

• 
  
• Core Experience (Required)
  
  • 
    
  • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
    
  • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
    
  • Hands-on experience with IAM concepts and platforms, such as:
    
  • Federation and SSO
    
  • SSO = Single Sign-On (one login for multiple apps)
    
  • SAML and certificates
    
  • RBAC
    
  • Directory technologies (e.g., LDAP/AD concepts)
    
  • Strong understanding of SDLC and testing methods
    
  • SDLC = Systems Development Life Cycle (plan build test deploy support)
    
  • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
    
  
  
  
• Technical & Analytical Skills (Required)
  
  • 
    
  • Strong Excel skills for tracking plans, owners, timelines, and dependencies
    
  • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
    
  • ODBC = Open Database Connectivity (standard way to connect to databases)
    
  • Ability to produce process documentation that is structured and easy to follow
    
  • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
    
  
  
  
• Behavioral & Professional (Required)
  
  • 
    
  • Strong stakeholder management and the ability to influence with data-driven reasoning
    
  • Highly organized multitasker with attention to detail
    
  • Energetic, engaging, and collaborative working style
    
  • Demonstrates professionalism and ethical conduct in all interactions
    
  
  
  
• Education / Background
  
  • 
    
  • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
    
  • 10+ years comparable experience)
    
  • Compliance familiarity (security, audit, access control) strongly preferred
    
  • Prior experience in Identity & Access Management, Security, or similar field
    
  
  
  

• 
  
• Required (Day 1 Readiness)
  
  • 
    
  • Jira (work tracking, user stories, acceptance criteria)
    
  • Confluence (documentation, runbooks, migration guidance, decision logs)
    
  • Servicenow (ticketing and request flows)
    
  • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
    
  • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
    
  • Working knowledge of at least one identity platform:
    
  • PingFederate (legacy federation) and/or
    
  • PingOne Advanced Identity Cloud (AIC) and/or
    
  • Microsoft Entra ID
    
  
  
  
• Nice to Have (Accelerators)
  
  • 
    
  • Visio / Miro (process flows, integration diagrams)
    
  • Splunk familiarity or other log query experience
    
  • SharePoint (document management / collaboration)
    
  • Microsoft Project / Project Server (formal project plans and dependencies)
    
  • Change management tooling (e.g., FastTrack)
    
  • Scripting familiarity (e.g., Python) for light automation or data validation
    
  • eCommerce domain exposure (rare, but beneficial in some integration scenarios)
    
  
  
  

• 
  
• Preferred
  
  • 
    
  • Security/IAM adjacent certification (any of the below are helpful)
    
  • CISSP
    
  • Security+ (baseline security knowledge)
    
  • Identity-focused training/certificates (Ping/Microsoft identity learning paths)
    
  
  
  
• Nice to Have
  
  • 
    
  • CBAP / CCBA (IIBA Business Analysis certifications)
    
  • CBAP = Certified Business Analysis Professional
    
  • CCBA = Certification of Capability in Business Analysis
    
  • Agile certification (CSM, PSM, or equivalent)
    
  • CSM = Certified ScrumMaster
    
  • PSM = Professional Scrum Master
    
  • Cloud fundamentals (Azure fundamentals or similar)
    
  • Testing certifications (ISTQB or equivalent)
    
  • ISTQB = International Software Testing Qualifications Board
    
  
  
  

As a Power Platform Developer and Knowledge Management Analyst, you will be responsible for designing, developing, and deploying scalable and intuitive solutions using the Microsoft Power Platform leveraging SharePoint and other data sources.

Roles and responsibilities will include, but are not limited to:

• Collaborate with clients and stakeholders to understand business requirements and design effective Power Platform solutions
• Collaborate with clients and stakeholders to understand business processes to develop modular, scalable and reusable Power Automate flows.
• Develop Power Apps and Portals (now called Power Pages) using the Power Platform, incorporating intuitive user interfaces and responsive designs.
• Customize app functionalities by creating data models, integrating external data sources, and implementing complex business logic, leveraging Dataverse, AI Builder, CoPilot, Microsoft Syntax, Power Automate, Fabric and PowerBI.
• Implement user authentication and access control mechanisms to ensure data security and privacy. Extend Zero Trust Data Protection with Microsoft Purview and while enabling Data Sharing with Viva.
• Weave Power Platform actions into traditional M365 (Email, Teams, SharePoint) user experiences.
• Collaborate with solution architects, UX designers, and backend developers to ensure seamless integration and functionality.
• Conduct thorough testing and debugging to identify and resolve issues, ensuring the reliability and usability of Power Platform solutions.
• Provide technical guidance, support, and training to end-users, promoting adoption and effective utilization of Power Platform solutions.
• Stay updated with the latest features and best practices in Power Apps development, continuously enhancing your skills and knowledge.
• Collaborate with project managers and participate in project planning, estimation, and resource allocation activities.
• Document technical specifications, user guides, and deployment instructions for Power Platform applications.
• Maintain and transform legacy SharePoint applications.

This position requires the ability to obtain an active Department of Defense Secret security clearance.

Required skills & experience:

• Bachelors degree. (Relevant certifications and equivalent work experience will also be considered.)
• Agile experience required.
• Experiential familiarity developing solutions with at least two of the following is required and with more than two is a plus:
  • AI Builder
  • CoPilot Virtual Agents
  • Microsoft Fabric
  • PowerBI
  • Power Pages
  • Power Apps
  • Power Automate
  • Dataverse
• Experience with developing or maintaining SharePoint Apps required;
• Experience with DEVSECOPS CI/CD Pipelines such as Gitlab, Github, Atlassian and Azure DevOps (ADO).
• Strong problem-solving skills and the ability to analyze business requirements and translate them into technical solutions.
• Excellent communication and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Willingness to work five days a week on-site at the Washington Navy Yard (WNY) with core hours between 9AM and 2PM. (Compressed work schedules are available).
• Ability to obtain and maintain a SECRET or higher clearance.

Preferred experience:

• Pre-existing SECRET or higher clearance obtained via a T5 background check.
• Experience converting SharePoint Framework (SPFx) to Dataverse / Power Platform Native is a plus and SharePoint UI Path to Power Pages a plus.
• Connecting Azure PaaS Services to Power Platform Services as companion services via a Service Gateway (e.g. connecting Data Factory to Dataverse) is a plus
• Experience integrating SharePoint, GraphAPI and Dataverse with Microsoft Purview and Viva Topics is a plus.
• Experience connecting Defender to Azure and Power Platform services a plus.
• Experience connecting a Dataverse or GraphAPI accessible Azure resources to a Databricks Restful API service a plus.
• Experience with both Atlassian Bamboo and Azure DevOps (ADO)
• Strong proficiency in building Power Apps solutions using the Power Apps platform, including data modeling, formulas, expressions, and controls.
• Solid understanding of user interface design principles and responsive design concepts.
• Experience integrating Power Apps with various data sources and services, such as SharePoint, Dynamics 365, and Microsoft 365.
• Proficiency in programming languages such as JavaScript, C#, or SQL, enabling customization and extension of Power Apps solutions.
• Ability to work on multiple projects simultaneously and deliver high-quality results within established timelines.
• Proven ability to lead development projects and mentor junior developers.
• Microsoft certifications in Power Platform (e.g., Power Apps Developer, Power Platform Developer) are a plus.

About the Role

Ariat is looking forward to adding a self-motivated and proactive eCommerce Project Manager to the team. The candidate should be available to facilitate and host early AM meetings to support Europe and Asia team members.

This will be a hybrid role, based out of our San Leandro, CA office location. This is a contract role with a 6-month duration.

You’ll Make a Difference By

• Leading daily scrum calls and managing project teams in a geographically distributed environment
• Interacting extensively with both technical and functional team members and ensuring alignment of requirements and deliverables
• Owning and driving all aspects of the project lifecycle - daily standups, sprint retrospectives, backlog grooming, planning, requirements gathering, design reviews, user testing, product demos and release planning
• Authoring epics, features, stories, and acceptance criteria in JIRA and Confluence
• Managing issue backlog, coordinating flow of work from planning to requirements gathering to development to release
• Capturing key issues, decisions, facilitate resolution and mitigate production risks
• Building project plans, tracking, and managing comprehensive project schedules and monitor/measure progress on an on-going basis
• Clearly and concisely communicating project details, including timeline, risks & issues, across all levels of the organization
• Identifying and analyzing preliminary business needs, defining project scope and objectives; developing project schedules, and resource estimates, and gaining stakeholders’ consent
• Managing and leading user acceptance testing involving cross functional teams
• Assisting with other responsibilities based on business needs

About You

• At least 7 years of experience working as a project manager managing business and IT projects supporting eCommerce teams in a Retail space
• At least 7 years of experience as a scrum master working within a hybrid team structure
• Excellent interpersonal and communication skills and ability to work with people at various levels of the organization including senior management
• Self-motivated, proactive, and capable of managing multiple priorities and projects
• Ability to work on cross-functional projects involving multiple partners within and external to the organization
• Proven working knowledge of both traditional and agile project methodology and success with delivering projects on time, on budget, and with high quality
• Experience using office tools, Microsoft Excel, Project, SharePoint, Visio, and PowerPoint
• Proficient in Agile management tools like JIRA and Confluence
• Proficient in Project Management tools like Smartsheet and Asana
• Proficient in Resource Management tools like RUNN

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.

The hourly range for this position is $75.00 - $85.00 per hour.

The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.

This contract position may be eligible for select benefits through the payrolling agency. Benefits may include medical, dental, and vision insurance options and 401k.

Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email

Please see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

Job Title: Agile Project Manager

Position Summary

The Agile Project Manager is responsible for leading cross-functional teams in the delivery of technology solutions to our client's developer community that ultimately enhance business value to stakeholders. The Agile Project Manager collaborates closely with stakeholders, facilitates Agile events, removes impediments and drives continuous improvement. The ideal candidate is experienced in managing technical projects, Agile methodologies and process optimization, with a continuous improvement mindset and the ability to lead high-performing teams.

Key Responsibilities

The responsibilities include but are not limited to the following, as directed:

• Manage multiple teams supporting both project work and ongoing operational activities
• Remove team impediments, foster strong collaboration and support continuous improvement initiatives
• Track and report progress, risks, dependencies and Agile flow metrics to stakeholders
• Organize team artifacts and maintain project documentation including tasks and boards (Jira), acceptance criteria and project wiki pages (Confluence)
• Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and process reviews.
• Evaluate potential solutions, conduct impact assessments, and recommend approaches that best meet business needs.

Desired Skills and Experience / Required Qualifications

• 8-10 years of Agile Project Management experience for technical projects
• Hands-on experience leading Agile technical projects and initiatives
• Strong understanding of Agile frameworks (Agile training or certification – a plus)
• Proficiency with Jira, confluence and collaboration tools such as MS Teams
• Ability to manage multiple priorities in a fast-paced environment and drive work to completion
• Excellent analytical, problem-solving and facilitation skills with the ability to guide teams through complex technical discussions
• Coordinate cross-functional teams, fostering effective communication and risk mitigation
• General understanding of DevSecOps (DSO) capabilities and the tools that support DSO capabilities

Job Summary

We are seeking a domain-experienced Program Manager to lead the end-to-end

implementation of the Workday Financial Management system for a large, multi-business

enterprise.

This role requires deep, hands-on experience in enterprise finance systems with

progressive responsibility in roles such as Business Systems Analyst, Functional or

Technical Lead, or Product Manager before transitioning into program leadership. This is

not a generic program management role.

The Program Manager will be accountable for translating complex finance requirements

into executable program plans, leading cross-functional delivery with internal stakeholders

and a third-party Workday implementation partner, and ensuring the program delivers

measurable business outcomes aligned to business objectives.

What Makes This Role Different

This role requires first-hand experience designing, configuring, implementing, or owning

enterprise financial systems. Candidates must demonstrate a career progression within

finance systems delivery rather than purely project or program management. Success in

this role depends on the ability to challenge design decisions, validate finance workflows,

and lead informed trade-off discussions with Finance leadership and system integrators.

Key Responsibilities

Program Leadership and Finance Systems Ownership

Lead the end-to-end Workday Financials implementation, owning scope, outcomes, and

delivery accountability. Apply hands-on enterprise finance system knowledge to guide

solution design, sequencing, and execution decisions. Ensure finance business

requirements are accurately translated into system configuration and implementation

plans. Act as a trusted partner to Finance leadership rather than a delivery coordinator.

Stakeholder and Implementation Partner Leadership

Serve as the primary point of accountability across Finance, Accounting, FP&A,

Procurement, Tax, Internal Audit, and IT teams. Lead and govern the third-party Workday

system integrator, holding them accountable for design quality, delivery timelines, and

outcomes. Facilitate working sessions to review and validate functional design, data

models, integrations, and financial controls.

Planning, Execution, and Governance

Develop and manage the integrated program plan, including milestones, dependencies,and critical path. Build and manage resource and capacity models across internal teams

and external vendors. Own budget tracking, forecasts, and variance management. Drive

disciplined scope control, change management, and decision governance throughout the

program lifecycle.

Delivery Management and Tooling

Manage execution using JIRA for work tracking and Confluence for documentation,

governance artifacts, and decision logs. Oversee system integration testing, user

acceptance testing, parallel runs, cutover planning, and go-live readiness. Ensure data

migration, reconciliation, and financial reporting accuracy meet enterprise finance and

audit standards.

Executive Communication and Escalation

Provide clear, executive-ready program communications that translate technical and

financial complexity into actionable insights. Proactively escalate risks, design issues,

dependencies, and trade-offs with recommended options and impacts.

Required Qualifications (Non-Negotiable)

• 12+ years of experience delivering enterprise finance systems.

• Hands-on experience in at least one of the following roles within enterprise financial

systems delivery: Business Systems Analyst (Finance or ERP), Functional or

Technical Lead (ERP or Financial Systems), or Product Manager or Product Owner

for Finance Platforms.

• Demonstrated progression from hands-on system roles into program leadership.

Proven experience leading large-scale ERP or financial management system

implementations, with Workday strongly preferred. Systems experience may

include Workday Financial Management (preferred)

o Oracle Fusion Cloud ERP

o SAP S/4HANA Finance Cloud

o NetSuite ERP

o PeopleSoft Financials

• Strong understanding of enterprise finance domains including General Ledger,

Accounts Payable, Accounts Receivable, Fixed Assets, Procurement, Financial

Reporting, internal and controls.

• Experience supporting SOX, audit, and internal control requirements within

financial systems.

• Experience operating in large, complex, multi-entity or global enterprise

environments. PMP, PgMP, SAFe, or equivalent program management certification.• Experience managing system integrators and third-party vendors. Hands-on

experience using JIRA, Confluence, and enterprise delivery tools.

• Executive Stakeholder Communication, Risk, Dependency, and Change

Management

Candidates will be disqualified if the following criteria are not met:

• Employment Type: No C2C (Corp-to-Corp) or C2H (Contract-to-Hire) arrangements. W2 contract only. No referral fees will be entertained.
• Work Authorization: US CITIZEN, GREENCARD ONLY, STEM OPT or OPT (with 1.5 years left)
• Onsite
• Local To Englewood Cliffs, NJ or at least 1 hour drive to Englewood Cliffs, NJ
• 5+ years of direct experience in a Project Manager role directly involved with managing and delivering technology projects
• Experience with JIRA and Confluence
• Security & Compliance Management: Understanding of cybersecurity fundamentals (encryption, vulnerability management), managing risk assessments and remediation plans
• SDLC, DevOps & CI/CD Awareness: familiarity with CI/CD pipelines, DevOps, and Infrastructure as Code (Terraform/ARM/CloudFormation)
• Quality Assurance & Testing Governance: knowledge of test planning, defect lifecycle, UAT, and release readiness. Understanding of automated vs manual testing and quality metrics

REQUIRED QUALIFICATIONS

• 5+ years of direct experience in a Project Manager role directly involved with managing and delivering technology projects
• Experience with JIRA and Confluence
• Excellent oral and written communications; ability to adapt messaging for diverse audiences
• Industry experience in new/interactive digital media and publishing
• Experience in establishing Project Management processes in forming environments
• Strong problem-solving/facilitation skills
• Experience operating and influencing others in a matrix organization
• Cloud & Infrastructure Architecture Understanding: ability to manage security, scalability, high availability, and cost optimization
• Security & Compliance Management: Understanding of cybersecurity fundamentals (encryption, vulnerability management), managing risk assessments and remediation plans
• SDLC, DevOps & CI/CD Awareness: familiarity with CI/CD pipelines, DevOps, and Infrastructure as Code (Terraform/ARM/CloudFormation)
• Quality Assurance & Testing Governance: knowledge of test planning, defect lifecycle, UAT, and release readiness. Understanding of automated vs manual testing and quality metrics

SKILLS & REQUIREMENTS

• Resourceful, proactive, and highly autonomous, with an entrepreneurial mindset and a strong bias toward action
• Detail-oriented, with a proven ability to deliver high-quality, polished work
• Highly organized with strong time management skills, able to manage multiple priorities effectively
• Pragmatic and data-driven, applying sound judgment to decision-making, problem-solving, and continuous improvement
• Strong relationship builder who fosters collaboration and trust across teams and functions
• High emotional intelligence, with the ability to empathize, influence, and navigate diverse perspectives
• Clear and effective communicator, adept at facilitating alignment across diverse stakeholders
• Inspires others through strong leadership skills and a positive attitude toward challenges and opportunities
• Strong critical and independent thinker, skilled at creative problem-solving in complex environments
• Demonstrates strong ownership and accountability, leading by example and motivating others to meet shared goals