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Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity.

Rite-Hite provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.

PURPOSE

Rite-Hite is seeking a Quality Manager to build and maintain a robust quality management system. In this role, you will develop a problem-solving approach to address daily quality concerns at our Horn Lake, MS facility. You will be preparing the location for ISO-compliant business systems and drive operational excellence principles across all functions to support continuous improvement in processes and performance metrics.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Follows through on set processes and ensures adherence to best production practices and product quality standards.

Reviews customer specifications and/or drawings and ensures consistent compliance to customer quality specifications, drawings, etc.

Provide information to Engineering and Purchasing regarding repeated quality issues in terms of production, installation, service, etc.

Develops and implements quality and process improvement plans, programs and procedures using continuous improvement techniques such as the 5 WHYs, 7 Step Problem Solving, PDCA, and other analysis methods.

Coordinates the investigation of problems and develops disposition and corrective actions for recurring discrepancies.

Must be able to use small quality hand tools such as calipers, etc.

Must be able to read and interpret blueprints.

Performs audits as required against the product, product components, subassembly areas, and uses independent judgement for structural and functional aspect of the product.

Performs process audits of production and support functions to identify gaps and validate effectiveness of improvement activities.

Develops, deploys, and maintains the quality management system.

Develops, deploys, and maintains the supplier quality development process in conjunction with the Materials department.

Apply Lean Manufacturing and Six Sigma tools and methodology in the implementation of manufacturing excellence initiatives.

Audit business processes to ensure compliance to the management system.

Facilitate employee engagement in problem solving activities and teach problem solving methodologies throughout the organization.

PRINCIPAL ACCOUNTABILITIES
Develop and prepare accurate data and reviews summaries with Engineering, Manufacturing, Purchasing and other departments as required.

Inspect and test returned parts to determine disposition.

Lead quality meetings.

Provide descriptions, documentation and recommendations to Purchasing regarding quality concerns / component improvements.

Visit and audit key suppliers to drive improvements in supplier performance of quality, cost, and delivery.

Ensure proper and timely disposal of vendor parts to be returned.

Work with Engineering and Manufacturing to facilitate product and process improvements consistent with Lean Manufacturing practice.

Manages and maintains quality database including the status of each quality improvement issue and resolution the resolution including QIR, QAR, and ECNs.

Conduct trend analysis of quality concerns to establish strategic program direction.

SUPERVISORY RESPONSIBILITIES

Manages 6-12 direct reports. Is responsible for the overall direction, coordination and evaluation of this unit of the business. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning and directing work; appraising performance via the development of measurable objectives; rewarding and disciplining employees; addressing complaints and resolving problems.

SPECIAL QUALIFICATIONS
Six sigma certification or equivalent problem-solving experience is required.

Demonstrated leadership in implementing Lean Manufacturing protocols.

EDUCATION and/or EXPERIENCE
Bachelor's degree and minimum 5 years of experience or equivalent combination of education and/or experience in a manufacturing environment. The individual must be well organized, with excellent written and verbal communication skills. Working knowledge of Lotus, Microsoft Office, JD Edwards and AS400 is desired. Basic understanding of Excel including charts, graphs and data analysis.

LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

MATHEMATICAL SKILLS
Ability to comprehend and apply principles of advanced statistical theory as applies to design of experiments and problem solving.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, sit, and reach with hands and arms. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 65 pounds. Specific vision abilities required by this job include close vision and color vision.

WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and risk of electrical shock. The noise level in the work environment is usually moderate.

Additional Job Information:

.

The Production Supervisor serves as a vital member of the manufacturing operations site leadership team reporting directly to the Plant Manager. This position will be responsible for leading Manufacturing functions for a hydraulic assembly operations plant. The chosen candidate will effectively direct and lead all aspects of manufacturing operations as well as provide critical support to continuously improve Quality in our manufacturing processes. This person must possess a “continuous improvement” mindset and be a champion of LEAN efforts throughout the facility. Moreover, this position will be supported by a leadership team that values Lean Manufacturing principles and understands the value and link to achieve operational excellence.

Key Responsibilities & Duties:

· Utilize data driven processes to achieve key performance goals that meet or exceed manufacturing requirements and increase customer satisfaction. Follow world-class operational standards for measuring and communicating visual metrics related to Safety, Quality, Delivery, Cost, Inventory, etc.

· Work with plant direct and indirect labor to manage daily operations and consistently apply practices and enforce policies.

· Working with the Quality organization, manage the corrective action process. This is achieved through utilization of 8D/A3 problem solving, and customer audits. Achieve Cost Reduction through championing data-drive decisions and utilization of Lean and Six-Sigma problem-solving techniques.

· Must take ownership and accountability for improving safety throughout the operation and support the organization’s overall HSSE mission

· Drive continuous improvement processes by utilizing CMOS techniques to increase output and lower costs in manufacturing/assembly areas.

· Support and ensure ISO 9001 processes and procedures are maintained and coordinates preventative measures to enhance system capability. Provide leadership for problem resolution and use formalized root-cause problem solving approaches (5-Why, 4-Block, 8D, etc.) to effectively define problems and drive to solutions.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Experience and/or Training:

• Five (5) or more years of experience in assembly manufacturing / ISO 9001 organization.
• Three (3) years in a comparable leadership / management position is preferred.
• Strong interpersonal communication skills, attention to detail and organizational skills.
• Clear and concise verbal and written skills. Ability to communicate and influence effectively cross-functionally and at all levels.
• Demonstrated skills of building processes and teams.
• Excellent communication and facilitation skills -- both oral and written, demonstrated by the ability to effectively present information and respond to questions from production employees, groups of managers, peers and occasionally customers.
• In-depth experience with lean manufacturing methods and continuous improvement mindset. Must have demonstrated skills in use of visual management to manage daily operations. Passion for root cause analysis and methodical problem solving.

Competencies

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Analytical - Proficient with Microsoft Office products.
• Problem Solving – Proficient with problem solving toolbox (8D, A3, VSM, Fishbone, etc.) Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
• Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality, listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things. Maintains confidentiality of payroll, medical, benefit and employee related information.

Physical & Mental Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

What We Offer:

· Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage for positions of 30+ hours/week.

· Health Savings Account: Benefit from annual employer contributions to your HSA.

· Company-Provided Insurance: We offer life insurance, accidental death and dismemberment coverage, and short-term disability insurance.

· Voluntary Insurance Options: Choose additional coverage for yourself, your spouse, and your children, including critical illness, accident, hospital indemnity, and long-term disability insurance.

· 401(k) Plan: Take advantage of our 401(k) with matching contributions, fully vested from day one.

· Educational Support: Access tuition reimbursement and scholarship opportunities to further your education.

· Lifestyle Reimbursement: Receive a $150 Amazon gift card upon completion of your annual physical.

· Wellness Program: Participate in health coaching, monthly webinars, quarterly challenges, and earn gift card incentives for participation and earning points.

· Safe Work Environment: Work in a clean and safe environment.

· Generous Paid Time Off: Enjoy 14 paid holidays, including a holiday shutdown between Christmas and New Year’s, plus paid vacation available from day one.

· Paid Parental Leave: Take advantage of paid parental leave to support your family.

Ready to Join Us? If you’re excited about this opportunity, we’d love to hear from you! Apply now and let’s build something amazing together.

Our Commitment to Equal Opportunity

We value people as individuals with different backgrounds and believe that having a variety of perspectives is essential to drive innovation, foster creativity, and achieve success. We are committed to creating a workplace where people feel safe to share their ideas and concerns without fear of negative consequences. By valuing differences, we create an environment where everyone can thrive and contribute their unique perspectives to our collective success. We are an Equal Opportunity Employer, and we do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.

Notification to Agencies: CentroMotion and its affiliated companies (Carlisle Brake & Friction, CrossControl, Elliott Mfg., Gits Mfg., maximatecc, Power-Packer, and Weasler Engineering) do not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to CentroMotion employees. CentroMotion is not responsible for any fees associated with unsolicited resume submissions.

Are you an experienced Prin IT Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Prin IT Business Analyst to work at their company in Fridley, MN.

Position Summary: Looking for a business analyst to help with early engagement with the Neuromodulation business. Help to understand the business problem, look at solutions to solve the problem, and define the value to the business. Define business requirements for the solutions. Work with corporate IT to review existing solutions and vendors for fit to business requirements. Develop solution options and approaches for implementation.

Primary Responsibilities/Accountabilities:

• Responsibilities may include the following and other duties may be assigned. Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value. Work with data sets to define use cases to improve products, processes and/or services. Collaborates with Business Partner (BP), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes. Determine and document business problems and identify solutions internally and externally to solve business problems. Develop plan and technical resources necessary to implement solution. Work with others to finalize timeline to implement. Functional Skills: Ability to analyze data and trends in order to develop software recommendations to solve business problems, develop a plan to implement solutions. Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication. Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools.
• PECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
• DIFFERENTIATING FACTORS Autonomy: Recognized expert, managing large projects or processes. Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager. Coaches, reviews and delegates work to lower level specialists.
• Organizational Impact: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results. May manage large projects or processes that span outside of immediate job area. Innovation and Complexity: Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation.
• Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area. Implements solutions to problems. Communication and Influence: Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels. May negotiate with others to reach understanding or agreement, and influence decision-making. Leadership and Talent Management:

Qualifications:

• Typically provides guidance, coaching and training to other employees within job area. Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader.
• Required Knowledge and Experience: Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience. May have broad knowledge of project management.
• Requires 7+ years of experience with a Bachelor's Degree or 5+ years of experience with an advanced degree or 12+ years of experience with a High School Diploma or equivalent.
• Business analysis or Solution Architecture experience
• Taking an undefined business problem through to a solution
• Researching technology options and fitting them to business needs.

About This Role

This isn't a traditional engineering role where you'll receive detailed specifications and build to order. We're looking for someone who digs into problems firsthand—someone who asks "why" until they truly understand what's broken, then builds the solution themselves.

If you've ever been frustrated by the gap between people who understand the customer and people who can build technology, this role exists because we share that frustration. We want someone who can do both.

What You'll Do

You'll use AI tools—particularly Claude Code and the Claude platform—to build solutions that solve real problems in mortgage lending. Not proofs of concept. Real tools that people use every day.

Examples of problems you might tackle:

• Loan conditions arrive from Fannie Mae, Freddie Mac, VA, and FHA in different formats. Loan officers spend hours reconciling them. Build something that consolidates and deduplicates them automatically.
• Underwriters spend significant time on tasks that could be automated, but "that's how it's always been done." Identify which tasks, understand why, and build the automation.
• Compliance requirements evolve constantly. Build systems that can adapt without requiring lengthy development cycles.

You won't always be handed a clear spec. You'll often be handed a problem—sometimes a vague one—and expected to dig in until you understand it well enough to solve it.

What We're Looking For

Required:

• You can build working software. You don't need a team of engineers to ship something useful. Claude Code, Python, JavaScript, APIs—you're comfortable getting hands-on.
• You go deep on problems. When someone says "we need a dashboard," you ask what decision they're trying to make. When they say "it takes too long," you ask how long, why, and what happens as a result.
• You're persistent. You don't hear "that's not possible" and stop there. You get curious and look for another way.
• You communicate well across audiences. Executives, loan officers, underwriters, compliance teams—you can work with all of them effectively.

Preferred:

• Bachelor's degree in Business, Computer Science, or related field
• Experience in mortgage lending, financial services, or another regulated industry
• Hands-on experience with AI coding tools (Claude Code, Copilot, Cursor, or similar)
• Background that spans both business and technical work—perhaps you started in analysis and taught yourself to code, or you're an engineer who consistently finds yourself thinking about the customer problem

What matters most:

We care less about your pedigree and more about your ability to solve problems and work well with others while doing it.

Why This Role Exists

We're a 200-person mortgage lending organization, and we believe AI is going to fundamentally change how our industry operates—not by replacing people, but by making our people dramatically more effective.

We're moving away from the traditional model where business teams write requirements, hand them to engineers, and hope the result matches the intent. We want to build a team of people who can understand the problem deeply and build the solution directly. Fewer handoffs. Faster iteration. Better outcomes.

If that resonates with you, we'd like to talk.

How To Apply

Please send:

1. Your resume
2. Something you've built — a link, screenshot, GitHub repo, or brief walkthrough. It doesn't need to be polished. We want to see how you approach problems.
3. A short note (a few sentences) about a problem you investigated deeply and what you learned from it

• Assesses patient's status through interview, observation and physical assessment of actual problems and outcomes.
• Develops an individualized plan of care using a collaborative approach with the patient/family and health care team.
• Uses appropriate interventions identified in the plan of care to achieve expected patient outcomes.
• Systematically evaluates and documents patient's progress toward expected outcomes/goals on an ongoing basis throughout the shift.
• Modifies plan of care based on evaluation and as needed based on changes in patient condition.
• Completes required documentation as appropriate, including patient chart and event reports.
• Demonstrates professional accountability for own practice as evidenced through seeking resources and continued self-development.
• Demonstrates technical knowledge of equipment and troubleshoots when problems arise.
• Acquires and maintains current knowledge and skills in evidence based nursing practice.
• Promotes the professional development of self and team members
• Shares clinical knowledge through informal teaching and in response to the learning needs of others.
• Demonstrates a practical problem solving approach to patient moving and handling issues (as applicable).
• Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment (as applicable).
• Possesses knowledge and skills necessary to obtain adequate lab specimens for testing.
• Performs patient bedside lab testing and associated quality control in compliance with medical provider's orders and hospital lab procedures/policies

• Analyzes clinical situations in a systematic way and acts to obtain resources or correct problems to meet or exceed expected outcomes or patient needs.
• Recognizes need for assistance and utilizes resources, including physician and nurse to nurse (RRT) consultation in a timely manner.
• Demonstrates ownership and persistence to ensure problem is resolved in best way possible.
• Able to assume assignment of non-complex and some complex patient management with some turnover in assignment.
• Consistently prioritizes work based on changes in patient condition, changes in assignment and unanticipated interruptions.
• Identifies and utilizes team resources to solve identified problems or needs.
• Collaborates with the health care team in the organization of tasks and activities for the patient's care from admission to discharge according to the plan of care and to meet identified expected outcomes.
• Works with other team members in delegating tasks and activities appropriately.
• Provides goal-focused shift report.
• Advocates with physicians on patient's behalf when necessary.
• Utilizes communication and teamwork strategies aimed at promoting high team performance and achieving optimal patient outcomes and unit productivity.
• Chooses an appropriate and meaningful communication style when interacting with others: gives and accepts constructive feedback to/from peers

• Adapts teaching strategies based on patient's response, readiness to learn and level of comprehension.
• Takes cultural, age-specific, gender, and developmental factors into consideration when teaching patients about procedures, illness, hospital experience, etc.
• Ensures patient safety in the hospital environment by following policy/procedures and adhering to National Patient Safety Goals.
• Consults appropriate resources within the hospital to provide specialized education.
• Utilizes SVI patient education system as a resource for patients and family members

• Assures that the care provided is consistent with standards of care, evidence based practices, national patient safety goals, core measures and other quality initiatives undertaken by the unit/hospital
• Works with interdisciplinary team in identifying opportunities for improvement in patient care and patient/family satisfaction
• Actively promotes and achieves customer satisfaction (patient, family, departments, physicians).
• Participates in the implementation of Performance Improvement initiatives.
• Promptly and efficiently follows up on patient/family requests/needs - anticipates patient/family needs.
• Encourages coworkers in achieving excellent customer satisfaction; utilizes organizational service excellence standards.
• Serves on unit based councils
• Identifies practice problems on the unit
• Implements changes in own clinical practice based on literature and unit process improvement outcomes.
• Works on assigned projects, data collection, audits as assigned

• Assesses patient's status through interview, observation and physical assessment of actual problems and outcomes.
• Develops an individualized plan of care using a collaborative approach with the patient/family and health care team.
• Uses appropriate interventions identified in the plan of care to achieve expected patient outcomes.
• Systematically evaluates and documents patient's progress toward expected outcomes/goals on an ongoing basis throughout the shift.
• Modifies plan of care based on evaluation and as needed based on changes in patient condition.
• Completes required documentation as appropriate, including patient chart and event reports.
• Demonstrates professional accountability for own practice as evidenced through seeking resources and continued self-development.
• Demonstrates technical knowledge of equipment and troubleshoots when problems arise.
• Acquires and maintains current knowledge and skills in evidence-based nursing practice.
• Promotes the professional development of self and team members
• Shares clinical knowledge through informal teaching and in response to the learning needs of others.
• Demonstrates a practical problem-solving approach to patient moving and handling issues (as applicable).
• Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment (as applicable).
• Possesses knowledge and skills necessary to obtain adequate lab specimens for testing.
• Performs patient bedside lab testing and associated quality control in compliance with medical provider's orders and hospital lab procedures/policies.

• Analyzes clinical situations in a systematic way and acts to obtain resources or correct problems to meet or exceed expected outcomes or patient needs.
• Recognizes need for assistance and utilizes resources, including physician and nurse to nurse (UAT) consultation in a timely manner.
• Demonstrates ownership and persistence to ensure problem is resolved in best way possible.
• Able to assume assignment of non-complex and some complex patient management with some turnover in assignment.
• Consistently prioritizes work based on changes in patient condition, changes in assignment and unanticipated interruptions.
• Identifies and utilizes team resources to solve identified problems or needs.
• Collaborates with the health care team in the organization of tasks and activities for the patient's care from admission to discharge according to the plan of care and to meet identified expected outcomes.
• Works with other team members in delegating tasks and activities appropriately.
• Provides goal-focused shift report.
• Advocates with physicians on patient's behalf when necessary.
• Utilizes communication and teamwork strategies aimed at promoting high team performance and achieving optimal patient outcomes and unit productivity.
• Chooses an appropriate and meaningful communication style when interacting with others: gives and accepts constructive feedback to/from peers.
• Able to adhere to assigned weekly, weekend, and holiday call shifts in accordance with hospital policies and protocols.

• Adapts teaching strategies based on patient's response, readiness to learn and level of comprehension.
• Takes cultural, age-specific, gender, and developmental factors into consideration when teaching patients about procedures, illness, hospital experience, etc.
• Ensures patient safety in the hospital environment by following policy/procedures and adhering to National Patient Safety Goals.
• Consults appropriate resources within the hospital to provide specialized education.
• Utilizes SVI patient education system as a resource for patients and family members.

• Assures that the care provided is consistent with standards of care, evidence based practices, national patient safety goals, core measures and other quality initiatives undertaken by the unit/hospital
• Works with interdisciplinary team in identifying opportunities for improvement in patient care and patient/family satisfaction
• Actively promotes and achieves customer satisfaction (patient, family, departments, physicians).
• Participates in the implementation of Performance Improvement initiatives.
• Promptly and efficiently follows up on patient/family requests/needs - anticipates patient/family needs.
• Encourages coworkers in achieving excellent customer satisfaction; utilizes organizational service excellence standards.
• Serves on unit based councils
• Identifies practice problems on the unit
• Implements changes in own clinical practice based on literature and unit process improvement outcomes.
• Works on assigned projects, data collection, audits as assigned.

• Assesses patient's status through interview, observation and physical assessment of actual problems and outcomes.
• Develops an individualized plan of care using a collaborative approach with the patient/family and health care team.
• Uses appropriate interventions identified in the plan of care to achieve expected patient outcomes.
• Systematically evaluates and documents patient's progress toward expected outcomes/goals on an ongoing basis throughout the shift.
• Modifies plan of care based on evaluation and as needed based on changes in patient condition.
• Completes required documentation as appropriate, including patient chart and event reports.
• Demonstrates professional accountability for own practice as evidenced through seeking resources and continued self-development.
• Demonstrates technical knowledge of equipment and troubleshoots when problems arise.
• Acquires and maintains current knowledge and skills in evidence based nursing practice.
• Promotes the professional development of self and team members
• Shares clinical knowledge through informal teaching and in response to the learning needs of others.
• Demonstrates a practical problem solving approach to patient moving and handling issues (as applicable).
• Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment (as applicable).
• Possesses knowledge and skills necessary to obtain adequate lab specimens for testing.
• Performs patient bedside lab testing and associated quality control in compliance with medical provider's orders and hospital lab procedures/policies.

• Analyzes clinical situations in a systematic way and acts to obtain resources or correct problems to meet or exceed expected outcomes or patient needs.
• Recognizes need for assistance and utilizes resources, including physician and nurse to nurse (UAT) consultation in a timely manner.
• Demonstrates ownership and persistence to ensure problem is resolved in best way possible.
• Able to assume assignment of non-complex and some complex patient management with some turnover in assignment.
• Consistently prioritizes work based on changes in patient condition, changes in assignment and unanticipated interruptions.
• Identifies and utilizes team resources to solve identified problems or needs.
• Collaborates with the health care team in the organization of tasks and activities for the patient's care from admission to discharge according to the plan of care and to meet identified expected outcomes.
• Works with other team members in delegating tasks and activities appropriately.
• Provides goal-focused shift report.
• Advocates with physicians on patient's behalf when necessary.
• Utilizes communication and teamwork strategies aimed at promoting high team performance and achieving optimal patient outcomes and unit productivity.
• Chooses an appropriate and meaningful communication style when interacting with others: gives and accepts constructive feedback to/from peers.

• Adapts teaching strategies based on patient's response, readiness to learn and level of comprehension.
• Takes cultural, age-specific, gender, and developmental factors into consideration when teaching patients about procedures, illness, hospital experience, etc.
• Ensures patient safety in the hospital environment by following policy/procedures and adhering to National Patient Safety Goals.
• Consults appropriate resources within the hospital to provide specialized education.
• Utilizes SVI patient education system as a resource for patients and family members.

• Assures that the care provided is consistent with standards of care, evidence based practices, national patient safety goals, core measures and other quality initiatives undertaken by the unit/hospital
• Works with interdisciplinary team in identifying opportunities for improvement in patient care and patient/family satisfaction
• Actively promotes and achieves customer satisfaction (patient, family, departments, physicians).
• Participates in the implementation of Performance Improvement initiatives.
• Promptly and efficiently follows up on patient/family requests/needs - anticipates patient/family needs.
• Encourages coworkers in achieving excellent customer satisfaction; utilizes organizational service excellence standards.
• Serves on unit based councils
• Identifies practice problems on the unit
• Implements changes in own clinical practice based on literature and unit process improvement outcomes.
• Works on assigned projects, data collection, audits as assigned.