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PITT OHIO is a family-owned transportation company with a long-standing commitment to safety, service and respect for our employees. We are currently seeking individuals to join our team as a Class A Linehaul Driver- Home Daily! at our Eighty Four, PA location. PITT OHIO offers career opportunities within a company that values hard work, teamwork and integrity.

What PITT OHIO Offers

• Competitive pay
• Excellent benefits including medical insurance with no weekly premiums, dental, vision, 401(k) and profit sharing
• Paid time off and holidays
• A respectful, people first work environment
• Well-maintained equipment & modern facilities
• Starting Rate of $0.7344 cents per mile (CPM)
• Moved to Top Rate of $0.7918 cents per mile (CPM) after 6 months.

If you're looking to join a company with a strong culture and a commitment to its employees, PITT OHIO is the place for you.

• Drives a commercial vehicle safely primarily in our road operation during overnight hours. Terminal to terminal or terminal to a relay point and return to home terminal.
• Road operation is Monday Friday night, and occasional weekend. Drivers are home daily unless unforeseen circumstance arise such as weather.
• You may occasionally have to make a customer delivery or pickup.
• You may be required to help unload or load freight at a terminal. This includes lifting or pulling freight with dock tools such as pallet jacks, two wheelers or forklifts (PITT OHIO certified employees only).
• Securing of freight may be required through strapping or other methods.
• Inspect the vehicle for defects and safe operating conditions as required by law and company policy.
• Comply with all Federal requirements regarding the transportation of Hazardous Materials.
• Drive tractor/trailer in all conditions in accordance with federal regulations, normally in periods of driving within hours of service limitations, followed by an off-duty period as required by regulatory requirements.
• Maintain records required for compliance with state and federal regulations, including driver's logs and other records required by law.
• Perform all duties in accordance with company policies and procedures, and comply with all federal, state and local regulations for the safe operation of a commercial motor vehicle.

• All tractor trailer drivers must have two years of verifiable interstate driving experience (approximate 200,000 miles) or a minimum of one year of verifiable interstate driving experience and a diploma from an accredited driving school that PITT OHIO approves.
• Must pass a PITT OHIO driving test administered by an approved PITT OHIO trainer or PITT OHIO designee;
• With exception of non-CDL Drivers, must have a hazardous material and tank endorsement or obtain said endorsement within 90 days of employment on their current valid driver's license issued by the State in which they reside;
• Must possess only one valid driver's license issued by the State in which the driver resides. A driver who has recently moved from another State must produce a copy of the former license or provide license information for verification from that State. The driver will need to provide information on all previous held licenses for the past 36-month period. If the driver moves, he/she must update his/her address with the Department of Motor Vehicles for that State within 30 days and provide new license to the Safety Department;
• Must have no record of a driving license suspension or revocation covering the last 36-month period from any source including the MVR and or any other Driver Performance History report. A suspension for failure to pay and or failure to appear will be considered provided that there was no conviction for driving while suspended during this time period;
• Must have no record of citation or conviction for the violations listed below during the past 36-month period from any source including the MVR and or any other Driver Performance History report;
  • Driving while under the influence of drugs or alcohol.
  • Violation of an "open container" or similar statute.
  • Refusal to take a test provided for by an implied consent law.
  • Reckless homicide or involuntary manslaughter.
  • Operating while under suspension or revocation (Except as Listed Above).
  • Leaving the scene of an accident or "hit and run".
  • Speed exhibitions, contests, or drag racing.
  • Use of a motor vehicle in the commission of a felony.
  • Assault with a motor vehicle.
  • Reckless driving, careless endangerment, or road rage.
  • Operating a motor vehicle without permission of the owner.
  • Fleeing or eluding a police officer.
• Must have no past pattern or record of citations or convictions for more than three motor vehicle violations, (excluding those listed above in items a. through l.), during the 36-month period from any source including the MVR and or any other Driver Performance History report;
• Must have no past pattern or record of involvement in more than three at-fault traffic accidents while operating a motor vehicle during the 36-month period from any source including the MVR and or any other Driver Performance History report;
• Must have no past pattern or record of involvement in more than three motor vehicle violation while operating a motor vehicle during the 36-month period from any source including the MVR and or any other Driver Performance History report;
• Must have no past pattern or record of involvement in more than two at-fault traffic accidents and no more than one motor vehicle violation during the 36-month period from any source including the MVR and or any other Driver Performance History report;
• Must have no past pattern or record of involvement in more than one at-fault traffic accident and no more than two motor vehicle violations during the 36-month period from any source including the MVR and or any other Driver Performance History report;
• Must pass a Department of Transportation (DOT) physical examination;
• Must consent to a pre-employment drug screen. PITT OHIO must receive a negative result prior to the driver performing any safety sensitive function;
• PITT OHIO must receive a negative controlled substance and alcohol result from prior employer(s) for past three-year period. Any prior evidence of controlled substance use from any source in past three years, including alcohol could result in the job offer being rescinded;
• There must be no instance of refusal to submit to an Alcohol or Controlled Substance test within the past 36 month period including a pre-employment test. Any prior evidence of refusal to test for controlled substance use, including alcohol in the past 36 months could result in the job offer being rescinded;
• No open violations showing in the FMCSA Drug and Alcohol Clearinghouse i.e. the query result shows "Driver not Prohibited";
• Applications must be completed in entirely. An incomplete application may delay or prevent your application from being processed;
• Must consent to a ten-year check on work history. Any gap of 30 days or more must be indicated and explained. You may be asked to provide further documentation. Discrepancies may prevent your application from being processed and the job offer rescinded;
• All roadside inspections will be reviewed through the Pre-Employment Screening Program (PSP) and or any other Performance History Report for the past 36-month period. Multiple violations could impact hiring and or retention;
• All drivers must demonstrate a stable work history, good work ethic, dependability, and a positive, supportive and cooperative attitude.

EFFECTIVE JANUARY 6, 2020: HAVE YOU REGISTERED WITH THE FEDERAL MOTOR CARRIER SAFETY ADMINISTRATION DRUG AND ALCOHOL CLEARINGHOUSE? IF NOT PLEASE GO TO TO REGISTER. ALL CDL drivers must register.

PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We're on the lookout for Customer Service Agents to join our rapidly expanding team! In this role, you'll support inbound customer service, help desk, technical support, and back-office operations for both commercial and public sector clients.

You'll be responsible for handling inbound calls, resolving basic technical issues, assisting with product and process-related inquiries, and identifying opportunities to upsell new products and services all while representing some of the world's most recognized brands.

If you're a natural problem solver with a passion for delivering exceptional service, we'd love to hear from you!

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

• Manage inbound and outbound customer interactions in a professional and timely manner
• Resolve customer issues effectively, aiming for first-call resolution
• Research and retrieve information using internal systems; collaborate with other departments when needed
• Accurately document customer claims and interactions
• Use training and knowledge base to answer questions while following scripts, policies, and procedures
• Maintain confidentiality and handle sensitive information appropriately
• Escalate complex issues to the appropriate team or manager
• Stay current with updates by attending training sessions and reviewing new materials
• Meet all attendance and scheduling requirements

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

• Must be 18 years or older
• High school diploma or equivalent
• Strong written and verbal communication skills
• Ability to type at least 20 words per minute
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Familiarity with Windows operating systems
• Reliable and punctual with a strong work ethic
• Strong troubleshooting and follow-up skills
• Conflict resolution and problem-solving abilities
• Customer-focused: empathetic, patient, and responsive
• Able to multitask, stay organized, and self-manage
• Team-oriented with a positive attitude
• Comfortable in a fast-paced, dynamic environment
• Excellent interpersonal skills and the ability to build rapport with customers and colleagues

Preferred (Not Required)

• 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative roles
• Experience in a contact center or government-related work

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations

Location: Dallas, TX

We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.

There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties:

• Handle inbound and outbound contacts in a courteous, timely, and professional manner
• Listen to customers, understand their needs, and resolve customer issues
• Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
• Follow the processes of the Client program and perform all tasks in a courteous and professional manner
• Utilize systems and technology to complete account management tasks
• Accurately document and process customer claims in appropriate systems
• Follow all required scripts, policies, and procedures
• Utilize knowledge base and training to accurately answer customer questions
• Comply with requirements surrounding confidential information and personal information
• Appropriately escalate customer issues with the managerial team
• Escalate customer issues to the appropriate staff and managerial for resolution as needed
• Ensure first call resolution through problems solving and effective call handling
• Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
• Adhere to all attendance and work schedule requirements

It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age or older
• High school diploma or equivalent
• Experience with data-entry utilizing a computer
• The ability to read and speak English fluently
• Have a wired, high-speed internet connection (Download speed of 20Mbps+)
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Ability to work regularly scheduled shifts within our hours of operation including the training period.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem solving and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required):

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• Work at home experience
• State or Federal work experience

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

All MCI Locations:

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.

WHY WORK FOR VERSACE

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.

Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.

Duties and Responsibilities

• Meet & exceed sales goal targets (daily, monthly, yearly)

• Meet & exceed targets for client data capture

• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV

• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance

• Support the team in generating new client relationships while maintaining those that are existing

• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks

• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment

• Support the business by maintaining seamless inventory operations throughout the day

• Open and close consignments

• Process returns and exchanges

• Ability to communicate effectively & build strong partnerships with clients, peers, and management

• Develop business driving initiatives, contests and events

• Support the sales team through various coaching & training techniques

YOU’LL NEED TO HAVE

• Previous experience of at least 3 years in the Retail environment

• Organizational skills, accuracy and reliability

• Computer skills to include operation of retail point of sale system, Word, Excel and email

WE’D LOVE TO SEE

• Full understanding of specialty retail and a proven track record in clientelling

• Ability to thrive in a high paced retail environment.

• Ability to multi-task with ease while maintaining a balance of daily responsibilities

• A powerful personality that is entrepreneurial and sales focused

OUR DIVERSITY VALUE

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.