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Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!

Your role at Jared Jewelers:

As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:

Engage customers in conversation to understand their needs and desires

Ability to present merchandise and share detailed information regarding features and benefits of products

Provide information regarding extended service plans and financing options

Meet individual and team sales goals

We think you'd be great for this role if you have:

A desire to help our customers celebrate the special moments in their lives

Strong customer service, sales, retail and/or jewelry experience

Flexible availability to work during \"peak\" retail hours such as nights, weekends, and holidays

A positive, customer -focused approach in delivering an exceptional customer experience

Strong communication and relational skills

We put our People First by offering the following benefits:

Base pay plus commission on sales

Medical, dental, vision and prescription insurance (full-time team members)

401(k)

Paid Time Off (full-time and part-time team members)

Paid holidays (full-time team members)

Tuition reimbursement, including DCA courses based on position

Training Associate Training System, Management Training System, District Manager in Training, career development and more

Merchandise discounts

Incentive trips and contests

Jared Jewelers is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.

Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.

Are you a high-energy, goal-driven closer who thrives on helping people and winning big? D1 Training is one of the fastest-growing fitness franchises in the countryand we're looking for a Sales Specialist who's ready to crush calls, close deals, and change lives.

• You're energetic and upbeatwhether it's 5 AM or 5 PM.
• You love sales, love fitness, and love helping people win.
• You can make 100+ calls a day and follow up like a pro.
• You're confident, coachable, and competitive.
• You're obsessed with results and relentless with follow-through.
• You're a team player who thrives in a fast-paced, high-accountability environment.
• You're social media savvy and ready to promote the brand.

• Call and text new leads ASAP (within 60 seconds).
• Make 100+ calls per day to engage and follow up.
• Schedule and confirm sales appointments.
• Conduct facility tours and goal-setting sessions.
• Use a proven sales process to close membership deals.
• Overcome objections and help people commit to their fitness goals.
• Track all leads, calls, and conversions in our CRM.
• Build community partnerships and generate outreach leads.

• Want to grow inside a proven sales system with tons of opportunity.
• Thrive in a high-energy, competitive environment.
• Enjoy making a direct impact on people's lives.
• Are hungry to improve and motivated by commission.

• Dislike sales, fitness, or helping people.
• Struggle with consistency or energy.
• Aren't open to coaching or feedback.
• Can't handle rejection or a fast pace.

Real talk: This role is for someone who wants to be the best. You'll be expected to follow up relentlessly, show up early, work hard, and celebrate big wins. We're not looking for averagewe're looking for driven.

• Hourly: $14$20 (based on experience)
• Commission + Monthly Bonuses
• Contests, rewards, and tons of growth potential

D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns. If you're a strong leader with a passion for people and performance, we'd love to hear from you.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities:

• Manage overall contact center operations, including staffing, performance, and service delivery.
• Lead and mentor team leaders, supervisors, and support staff to achieve KPIs and SLAs.
• Collaborate with clients to understand business needs and ensure alignment with service goals.
• Analyze operational data and implement strategies to improve efficiency and customer satisfaction.
• Drive continuous improvement initiatives across training, quality, and workforce management.
• Ensure compliance with company policies, client requirements, and regulatory standards.
• Prepare and present performance reports to senior leadership and clients.

Wonder If You Are A Good Fit For This Position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Bachelors degree in Business, Operations, or a related field (preferred).
• 3+ years of experience in a contact center leadership role, preferably in a BPO environment.
• Proven ability to manage large teams and complex operations.
• Strong understanding of contact center metrics, tools, and technologies.
• Excellent leadership, communication, and problem-solving skills.
• Experience working with international clients is a plus.

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

Want An Employer That Values Your Contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits That Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a persons merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCIs commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowas Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCIs subsidiaries had previously made Inc. Magazines List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also \"Great Place to Work-Certified\". There are dynamic career paths awaiting you rewarding opportunities to impact the lives of others and inspire love. Join us!

Kay Jewelers Outlet is now hiring SEASONAL, PART-TIME, and FULL-TIME team members!

Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!

Your role at Kay Jewelers Outlet:

As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:

• Engage customers in conversation to understand their needs and desires
• Ability to present merchandise and share detailed information regarding features and benefits of products
• Provide information regarding extended service plans and financing options
• Meet individual and team sales goals

We think you'd be great for this role if you have:

• A desire to help our customers celebrate the special moments in their lives
• Strong customer service, sales, retail and/or jewelry experience
• Flexible availability to work during \"peak\" retail hours such as nights, weekends, and holidays
• A positive, customer-focused approach in delivering an exceptional customer experience
• Strong communication and relational skills

We put our People First by offering the following benefits:

• Base pay plus commission on sales
• Medical, dental, vision and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses based on position
• Training Associate Training System, Management Training System, District Manager in Training, career development and more
• Merchandise discounts
• Incentive trips and contests

Kay Jewelers Outlet is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.

Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

Zales is now hiring team members!

Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!

Your role at Zales:

As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:

Engage customers in conversation to understand their needs and desires

Ability to present merchandise and share detailed information regarding features and benefits of products

Provide information regarding extended service plans and financing options

Meet individual and team sales goals

We think you'd be great for this role if you have:

A desire to help our customers celebrate the special moments in their lives

Strong customer service, sales, retail and/or jewelry experience

Flexible availability to work during \"peak\" retail hours such as nights, weekends, and holidays

A positive, customer-focused approach in delivering an exceptional customer experience

Strong communication and relational skills

We put our People First by offering the following benefits:

Base pay plus commission on sales

Medical, dental, vision and prescription insurance (full-time team members)

401(k)

Paid Time Off (full-time and part-time team members)

Paid holidays (full-time team members)

Tuition reimbursement, including DCA courses based on position

Training Associate Training System, Management Training System, District Manager in Training, career development and more

Merchandise discounts

Incentive trips and contests

Zales is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.

Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.

Zales is now hiring team members! Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!

Your role at Zales:

As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:

Engage customers in conversation to understand their needs and desires

Ability to present merchandise and share detailed information regarding features and benefits of products

Provide information regarding extended service plans and financing options

Meet individual and team sales goals

We think you'd be great for this role if you have:

A desire to help our customers celebrate the special moments in their lives

Strong customer service, sales, retail and/or jewelry experience

Flexible availability to work during \"peak\" retail hours such as nights, weekends, and holidays

A positive, customer-focused approach in delivering an exceptional customer experience

Strong communication and relational skills

We put our People First by offering the following benefits:

Base pay plus commission on sales

Medical, dental, vision and prescription insurance (full-time team members)

401(k)

Paid Time Off (full-time and part-time team members)

Paid holidays (full-time team members)

Tuition reimbursement, including DCA courses based on position

Training Associate Training System, Management Training System, District Manager in Training, career development and more

Merchandise discounts

Incentive trips and contests

Zales is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.

Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.

You can't buy product if it's not on the floor, right?! As a part-time stock brand ambassador, you're an expert at keeping product moving from the stockroom to the salesfloor through shipment processing, replenishment, markdowns, and merchandising. You've got a passion for AEO brand standards, an eye for merchandising, and a keen attention to detail. Even though the stockroom is #yourplace, you're able to flex your skills to support your team and guests on the salesfloor as needed. Most importantly, you represent AEO values and you bring your real self to work every day!

Your responsibilities include:

• You've got a passion for brand standards: You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns, and merchandising.
• The stockroom is your home base and you #ownit! You're a master at keeping the stockroom running efficiently and productively by ensuring merchandise, visual props, marketing, and fixtures stay organized.
• You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
• You know that teamwork makes the dream work: You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests.
• Integrity is your middle name: Safety standards are a priority to you, both in the stockroom and on the salesfloor. You follow asset protection standards and always adhere to AEO's policies and procedures.

You'd be great for this role if:

• You love AE and Aerie products!
• You love organization and have attention to detail; priority-setting and time management are your strong suits.
• You have flexible availability- you're there to get product moving early in the morning, late in the evening, and on the weekends.
• You've worked in a stock-related role previously - #practicemakesperfect.

Our associates love AEO because:

• They work with real people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new floorsets!).
• They participate in store contests for the chance to win free merchandise and other exclusive prizes.

Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL movement, we celebrate our community by advocating for body positivity and the empowerment of all women. As part of our real good promise, we create swimsuits, bras, and underwear with materials made from recycled polyester, recycled nylon fabric, or sustainably sourced cotton.

AEO is an equal opportunity employer and is committed to complying with all federal, state, and local equal employment opportunity (\"EEO\") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline, and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For brand ambassador and stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the apply before date (if applicable), but may be extended based on applicant volume.

Pay/benefits information:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide real rewards at its discretion.
• Paid time off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE.

Job info:

• Job identification: 22671
• Job category: Stores
• Posting date: 01/02/2026, 07:17 PM
• Locations: aerie Washington Place - 03851
• Job schedule: Part time
• Job shift: Variable
• Anticipated pay range for all posted locations: $15.00 up to $16.50

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your real self to work every day.

Your responsibilities include:

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a \"friends first\" mindset.
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - teamwork! You're always willing to assist your team in getting the job done.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd be great for this role if:

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (looking at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. Practice makes perfect!
• You're at least 18 years of age.

Our brand ambassadors love AEO because:

• They work with real people - there's nothing like your AEO family.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!).
• They participate in store contests for the chance to win free merchandise and other exclusive prizes.

Pay/benefits information:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide real rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also \"Great Place to Work-Certified\".

There are dynamic career paths awaiting you rewarding opportunities to impact the lives of others and inspire love. Join us!

Kay Jewelers is now hiring SEASONAL, PART-TIME, and FULL-TIME team members!

Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!

Your role at Kay Jewelers:

As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:

• Engage customers in conversation to understand their needs and desires
• Ability to present merchandise and share detailed information regarding features and benefits of products
• Provide information regarding extended service plans and financing options
• Meet individual and team sales goals

We think you'd be great for this role if you have:

• A desire to help our customers celebrate the special moments in their lives
• Strong customer service, sales, retail and/or jewelry experience
• Flexible availability to work during \"peak\" retail hours such as nights, weekends, and holidays
• A positive, customer -focused approach in delivering an exceptional customer experience
• Strong communication and relational skills

We put our People First by offering the following benefits:

• Base pay plus commission on sales
• Medical, dental, vision and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses based on position
• Training Associate Training System, Management Training System, District Manager in Training, career development and more
• Merchandise discounts
• Incentive trips and contests

Kay Jewelers is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.

Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your real self to work every day.

Your responsibilities include:

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a \"friends first\" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - teamwork! You're always willing to assist your team in getting the job done.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd be great for this role if:

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. Practice makes perfect.
• You're at least 16 years of age.

Our brand ambassadors love AEO because:

• They work with real people - there's nothing like your AEO family.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win free merchandise and other exclusive prizes.