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Representative, Enrollment II
Salary not disclosed
Columbia, SC 3 days ago
Role Name: Enrollment Representative II

Location: Columbia, SC 29229

Work Environment: Onsite

Schedule: M-F 8am-6pm (OT as needed)

Contract length: 3 months with possible extension

Job Summary:


  • Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, database updates, and/or monthly billings.

Day to Day:


  • 50% Receives and logs subscriber and member enrollment applications to the system. Processes/keys complex applications including new enrollments, terminations/cancellations, changes, and renewals. Updates all electronic enrollment files. Works edit/error reports generated from membership transactions.
  • 15% Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard and custom id cards.
  • 15% Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems.
  • 10% Trains new staff and updates/maintains accurate desk procedures. Assists with problem resolution.
  • 10% Coordinates monthly billing and preparations of monthly invoices. May print, register, and mail monthly bills.

Required Skills and Abilities:


  • Ability to acquire knowledge of the membership system.
  • Good judgment. Effective customer service and organizational skills.
  • Demonstrated proficiency in spelling, punctuation, and grammar skills.
  • Ability to persuade, negotiate, or influence others. Analytical or critical thinking skills.
  • Ability to handle confidential or sensitive information with discretion.


Required Software and Tools: Microsoft Office.

Preferred Skills and Abilities:


  • Computer systems support knowledge.
  • Knowledge of booklet id card preparation, underwriting enrollment regulations, contract formats.
  • Knowledge of state and federal laws related to private business types of insurance.
  • Knowledge of standard benefit structures.

Preferred Software and Tools: Working knowledge of database software.

Work Environment: Typical office environment. Travel between office buildings. Moving/carrying of boxes/materials.

Job Requirements:

Required EDU: High School Diploma or equivalent.

Required Work Experience:2 years of customer service, administration/clerical support or a combination of the two. 1 year of experience in a membership/billing/accounts area (may be concurrent)

Preferred Specialized Training: Office technology or secretarial science.
Not Specified
Records Specialist
Salary not disclosed
Corvallis, OR 3 days ago


Position Summary

The Records Specialist is responsible for answering non-emergency phone calls and assisting in-person customers at the Law Enforcement Building. Serve as the first point of contact with individuals, including victims of crime, sex offenders, angry/agitated individuals, job applicants and law enforcement professionals. Must be customer-service focused, detail oriented, dependable and perform work using several computer software programs. The Records Unit provides service for dual agencies, the Corvallis Police Department and the Benton County Sheriff's Office. These tasks are illustrative only and may include other related duties.

Full-time, AFSCME represented, 12-month probationary period

Must meet all qualifications and requirements as listed in the Position Description

Ability to obtain LEDS Update/Inquiry certification. Must successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police CJIS clearance.

Proposed Recruitment Timeline

February 18, 2026

Recruitment Opens

March 4, 2026 at 5PM

Initial review of candidates

March 9, 2026

Invite candidates to testing

Week of March 16, 2026

Invite candidates to speed interviews

Week of March 23, 2026

Oral Board Interviews

Week of March 30, 2026

Final Interviews

March/April

Background

Anticipated Appointment May 16, 2026



Essential Duties

Provides public reception at the Police Department and Sheriff's Office front desk. Duties are taking reports, answering questions, taking, and accounting for payments, sex offender registrations, and receiving and releasing found items.


Answers non-emergency Police Department and Sheriff's Office phone calls, provides requested information or refers citizen to appropriate source of information.


Documents in computerized and written police form all pertinent information on various violation and misdemeanor crimes as reported by citizens. Reviews officer reports to ensure completeness, correctness, and conformity with OUCR requirements. Trains officers in OUCR requirements.


Operates manual and computer record systems performing data entry and file retrieval for the following:

  • Arrest warrants and court subpoenas;
  • Crime, stolen property, and custody reports;
  • Teletype service, traffic accidents and citations; and
  • Statistical reports as required.

Supports the public, police investigations, and other criminal justice agencies by performing record checks, providing copies of officers' reports, ordering DMV suspension packets, and other pertinent information as appropriate under public records laws.


Processes fingerprint cards, warrants, subpoenas and expungements.


Conforms with all safety rules and performs work in a safe manner.


Adheres to all City and Department policies.


Delivers excellent customer service to diverse audiences.


Maintains effective work relationships.


Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.



Qualifications and Skills

Education and Experience

High school diploma or equivalent and two years of related employment experience.


Knowledge, Skills and Abilities

Ability to perform duties related to the public safety records unit, including the ability to gain knowledge of applicable Oregon and municipal laws including those regarding storage, dissemination, and destruction of public safety records. Working knowledge of public records law.


Ability to relate well to a wide variety of individuals and groups, and to communicate effectively orally and in writing. Knowledge of business English, spelling, punctuation, grammar, and basic math skills required. Strong attention to detail.


Understanding of operational rules and general instructions; and ability to respond to work situations with minimal supervision.


Ability to evaluate citizen reported situations, determine when to contact an officer or where to refer the citizen, and determine if a reported crime must be referred to a patrol officer or processed by Records.


Ability to get along well with coworkers, and the public, and maintain effective work relationships.


Ability to diffuse and resolve conflicts with difficult and agitated customers; and provide excellent customer service.


Ability to prioritize multiple duties and to work with interruptions.


Ability to type by touch and to use a computer and related software to perform the essential functions of the position. Ability to gain knowledge of public safety records specific software.


Ability to maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information.


Special Requirements

Ability to meet LEDS Update/Inquiry certification requirements.


Must successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police Criminal Justice Information Systems clearance.


Demonstrable commitment to sustainability.


Demonstrable commitment to promoting and enhancing equity, diversity and inclusion.


The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.



How to Apply

Qualified applicants must submit an online application located on theCity of Corvallis website(click on "Apply" above).

Position is open until filled.

First review of applications will occur after 5:00 PM on Wednesday March 4, 2026.

Applicants are encouraged to include a cover letter with the online application;

Resumes will not be accepted in lieu of a completed online application.

Late or incomplete applications will not be accepted/considered.

*Please do not include personal or protected information in attached resumes or cover letters, this includes your birth date, age, dates of education, and graduation dates.*



Not Specified
Medical Assistant - Diabetes
Salary not disclosed
Naperville, IL 2 days ago
Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

- Sign On Bonus: This position is eligible for a $1,000 sign on bonus. The first $500 will be paid on the pay date of the pay period in which you achieve your 6-month mark of employment. The remaining $500 will be paid on the pay date of the pay period in which you achieve your 1-year mark of employment, as long as you are still employed in this position at a 0.5 FTE or above.

- Position: Medical Assistant - Diabetes

- Location: Naperville, IL

- Full Time: 40 hours /week

- Hours: Varies Monday - Friday 7:15 AM - 6:00 PM. Shifts are typically 8-9 hours. No Weekends, On-Call, or Holidays (Eves not included).

- Required Travel: For coverage at Bolingbrook, Plainfield, and Yorkville locations

What you will do:

- Under general supervision of clinic supervisor, and following established procedures and precedents, prepares patients for physical examination, obtains specimens, conducts select routine laboratory tests and records results, and performs phlebotomy, routine diagnostic tests. Under delegated supervision of a physician; performs clinical and administrative tasks.

What you will need:

- High school diploma or GED

- Certified, Registered, and Clinical Certified Medical Assistants (CMA , RMA or CCMA) are required to provide current certification or registration through American Association of Medical Assistants (AAMA), American Registry of Medical Assistants (ARMA), National Health career Association (NHA) or any other certifying agency and should have at least 6 months of clinical experience.

- Current CPR Certification issued by either American Heart Association or Red Cross

- A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

- Flexible to scheduling changes including overtime, evening and Saturday rotation

- Bilingual Spanish preferred

Benefits (For full time or part time positions):

- Premium pay for eligible employees

- Career Pathways to Promote Professional Growth and Development

- Various Medical, Dental, Pet and Vision options

- Tuition Reimbursement

- Free Parking

- Wellness Program Savings Plan

- Health Savings Account Options

- Retirement Options with Company Match

- Paid Time Off and Holiday Pay

- Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Not Specified
Medical Assistant - General Surgery
🏢 Endeavor Health
Salary not disclosed
Naperville, IL 2 days ago
Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

- Sign On Bonus: This position is eligible for a $1,000 sign on bonus. The first $500 will be paid on the pay date of the pay period in which you achieve your 6-month mark of employment. The remaining $500 will be paid on the pay date of the pay period in which you achieve your 1-year mark of employment, as long as you are still employed in this position at a 0.5 FTE or above.

- Position: Medical Assistant - General Surgery.

- Location: Naperville, Plainfield, Yorkville, & Sandwich IL

- Part Time: 20 hours /week

- Hours: Monday-Friday 8:00 -5:00

- Required Travel: Must be able to travel between all 4 clinics

What you will do:

- Under general supervision of clinic supervisor, and following established procedures and precedents, prepares patients for physical examination, obtains specimens, conducts select routine laboratory tests and records results, and performs phlebotomy, routine diagnostic tests. Under delegated supervision of a physician; performs clinical and administrative tasks. Busy office supporting 15 providers and clinical staff, and growing.

What you will need:

- High school diploma or GED

- Certified, Registered, and Clinical Certified Medical Assistants (CMA , RMA or CCMA) are required to provide current certification or registration through American Association of Medical Assistants (AAMA), American Registry of Medical Assistants (ARMA), National Health career Association (NHA) or any other certifying agency and should have at least 6 months of clinical experience.

- Current CPR Certification issued by either American Heart Association or Red Cross

- A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

- Flexible to scheduling changes including overtime, evening and Saturday rotation

- Bilingual Spanish preferred

Benefits (For full time or part time positions):

- Premium pay for eligible employees

- Career Pathways to Promote Professional Growth and Development

- Various Medical, Dental, and Vision options

- Tuition Reimbursement

- Free Parking at designated locations

- Wellness Program Savings Plan

- Health Savings Account Options

- Retirement Options with Company Match

- Paid Time Off and Holiday Pay

- Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Not Specified
Customer Service Advocate II
🏢 Spectraforce Technologies
Salary not disclosed
Columbia, SC 2 days ago
Title: Customer Service Advocate II

Location: SC, 29229


Time: Monday-Friday, 8:00 AM-4:30 PM

Duration: 3 Months, Contract to hire

Duties:


  • Provides prompt, accurate, thorough and courteous responses to all customer inquiries.
  • Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures.
  • Performs research as needed to resolve inquiries.
  • 60% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.
  • Handles situations which may require adaptation of response or extensive research.
  • Accurately documents inquiries.
  • 15% Initiates or processes adjustments or performs other research as needed to resolve inquiries.
  • Coordinates with other departments to resolve problems.
  • Responds to, researches and/or assists with priority inquiries and special projects as required by management.
  • 10% Provides feedback to management regarding customer problems, questions and needs.
  • Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management.
  • Follows through on complaints until resolved or reports to management as needed.
  • 10% Maintains basic knowledge of quality work instructions and company policies.
  • Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations.
  • Maintains all departmental productivity, quality, and timeliness standards.
  • 5% Assist with the training of new employees and cross training of coworkers.

Skills:

Required Skills and Abilities: Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Required Software and Tools: Basic computer operating skills. Standard office equipment. Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software. Work Environment: Typical office environment.

Education:

Required Education: High School Diploma or equivalent Required Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call center experience.
Not Specified
Community Service Officer
🏢 City of Corvallis
Salary not disclosed
Corvallis, OR 2 days ago


Position Summary


City of Corvallis Police Department

The mission of the Corvallis Police Department is to enhance community livability by working in partnership with the community to promote public safety and crime prevention through education and enforcement; to maintain public order while preserving the legal rights of all individuals; to provide effective, efficient and courteous service; and to reduce the impact of crime.


About the Position

Community Service Officers provide support and assist sworn and non-sworn staff in a variety of non-emergency situations that do not require police officer authority. Responsible for providing a range of duties to enhance the community livability of the City of Corvallis including animal control, minor investigations, and providing community education. Perform other related duties that are not traditionally the work of sworn officers.


All Community Service Officers perform the following essential duties in support of sworn and non-sworn employees. Time devoted to each of these functions may vary according to assignment, shift, or departmental needs. Special assignments are defined by the Chief of Police and consist of work of a specialized nature performed on a full-time basis for an extended period of time. These assignments are responsible for performing the essential duties of Community Service Officer, but with special emphasis on certain functions during their special assignment, and they may also require additional skills or training. Special assignments currently consist of Park Ranger.


Proposed Recruitment Timeline

January 2, 2026

Recruitment Opens

January 26th, 2026 @
5pm

Application Deadline for First Review

Week of January 26th

Application Screening

Week of February 2nd

Panel Interviews

Week of February 9th

Chief's Interviews and Testing

February/April

Background/Medical/Drug Screen/Psychological

Anticipated Appointment of April 16th 2026

*Applications will be reviewed on an ongoing basis after January 26th, should a successful
candidate not be found in the first review.

Essential Duties

Duties include, but are not limited to the following:

  • Use community policing techniques such as community education, problem-solving, presence in assigned areas using a motor vehicle, bicycle, or while on foot.
  • Provide community service in the areas of community conflict resolution and referral to other departments or agencies and in support of sworn employees.
  • Respond to community member requests for information within area of assignment. Provide crime prevention evaluation and education to the community.
  • Coordinate, plan and participate in special events.Represent the Police Department at community information sharing meetings and events. Perform public relations duties to inform and educate the community. Give presentations for large and small groups and special populations.
  • Respond to and investigate reports of no-suspect, minor, non-emergency calls for service that do not require police officer authority.
  • Assist sworn employees with investigations by processing crime scenes, including gathering and processing evidence and canvassing neighborhoods.
  • Document actions in reports as required. Coordinate prosecution with attorneys. Present coherent and persuasive testimony on behalf of the City at trial.
  • Assist in administrative duties, such as completing forms, gathering and transporting materials, data entry or other similar support activities.
  • Assist sworn staff with traffic control, exchange of information, completion of forms and processing scenes at traffic crashes.
  • Respond to traffic hazards and disabled vehicles to alleviate the situation or request sworn officers as necessary.
  • Respond with physical force for self-defense or defense of other persons as allowed by law.
  • Apprehend, remove, and transport stray, injured, and nuisance domestic and wild animals. Provide basic animal first aid as required. Perform euthanasia of animals as necessary, consistent with law, policy, and good animal husbandry.
  • Conduct dangerous animal, cruelty to animal and animal bite investigations. May seize and impound animals. Provide recommendation to the court if animals should be designated as dangerous.
  • Patrol community for violations of animal control laws and potential problems. Issue citations for animal code offenses.
  • May be assigned to train CSO recruits, including instruction and application of laws, department rules and policies, proper use and maintenance of equipment, and proper safety techniques.Evaluate and report progress of CSO recruits.
  • Operate and drive a motor vehicle safely and legally.


It is the responsibility of all City of Corvallis employees to:

  • Act ethically and honestly; apply ethical standards of behavior to daily work activities and interactions. Build confidence in the City through own actions.
  • Conform to all safety rules and performs work in a safe manner.
  • Adhere to all City and Department policies.
  • Deliver excellent customer service to diverse audiences.
  • Maintain effective work relationships.
  • Arrive to work, meetings, and other work-related functions on time and maintains regular job attendance.
  • Participate in the Emergency Management program including planning, classes, training sessions, exercises and emergency events as required.
  • Perform other duties as assigned.


Qualifications and Skills


Qualifying Education / Experience

  • High school diploma or equivalent. Two years training and/or experience in working effectively with the public.

Desired Qualifications
  • Two years post-secondary education.

Certifications / Licenses
  • Possession of and the ability to maintain a valid Oregon Driver's License.
  • Ability to possess and maintain First Aid and CPR Certifications


Knowledge / Skills / Abilities

Knowledge of: business English, spelling, punctuation, grammar, and basic math skills required; and understanding of operational rules and general instructions.


Ability to: testify in a court of law; communicate effectively, orally and in writing, and give presentations to a variety of audiences; respond to work situations in the field and rapidly evolving situations with minimal supervision; interpret statutes, municipal codes, and legal issues relative to work performed; respond to problems and complaints creatively; control small and large animals; safely operate firearms for the purpose of animal euthanasia; get along well with coworkers and the public and maintain effective work relationships; diffuse and resolve conflicts with emotionally-charged individuals in stressful situations; provide excellent customer service and use community policing skills to identify and solve problems; prioritize multiple duties and work with interruptions; maintain Oregon State Police Criminal Justice Information Systems clearance; maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information; use a personal computer and various software programs, office equipment, motor vehicle, telephone, electronic devices, firearms and defensive tools.


In Addition: the employee shall not pose a direct threat to the health or safety of the individual or others in the workplace; have demonstrable commitment to sustainability; and have demonstrable commitment to promoting and enhancing diversity, equity and inclusion.



How to Apply

Qualified applicants must submit an online application located on the City of Corvallis website(click on "Apply" above).

Position is open until filled.

Applications must be received by 5:00 PM on Monday January 26, 2026. Previous applicants may reapply.

Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.



Not Specified
Lateral/Pre-Service Police Dispatcher
Salary not disclosed
Fontana, CA 2 days ago


Definition

Under general and/or immediate supervision, performs a variety of duties involved in answering 9-1-1 emergency and non-emergency calls; analyze, prioritize, and enter calls for service via a Computer Aided Dispatch (CAD) system; dispatch emergency personnel via multi-frequency radio system, telephone, or other communications equipment; record and monitor activities of field and communications personnel; receive incoming calls for police and emergency assistance and dispatch necessary units; perform a variety of general support duties related to dispatch activities; and related work as assigned on an assigned shift for the Police Department.Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.
POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism. LATERAL POLICE DISPATCHER must have completed a probationary period as a police dispatcher in a law enforcement agency. PRE-SERVICE POLICE DISPATCHER must have completed the California POST mandated dispatcher course upon hire.
Distinguishing Characteristics:Police Dispatcher I - This is the entry level class in the Police Dispatcher series. Incumbents learn and perform a variety of duties involved in receiving, prioritizing, and transmitting emergency and non-emergency calls for service and dispatching the appropriate personnel in response to those calls. This class is distinguished from the Police Dispatcher II by the performance of the more routine tasks.
Police Dispatcher II - This is the journey level class in the Police Dispatcher series. Employees within this class are distinguished from the Police Dispatcher I level by the performance of the full range of duties as assigned. Employees are fully aware of the operating procedures and policies of the work unit. Positions in this class are normally filled from advancement from the I level, or when filled from the outside, require prior work experience and P.O.S.T certification. May participate in the training and evaluation of new communications staff.

Essential Functions

The incumbent must have the ability to:

  • Receive emergency and non-emergency calls, complaints, and inquiries from the public. Evaluate and analyze information to determine jurisdiction, necessity, and response needed.
  • Determine the nature and location of emergency and non-emergency calls for service, including 9-1-1 calls, and prioritize response.
  • Dispatch emergency and non-emergency units as necessary and in accordance with established procedures. Use appropriate terminology and radio codes relaying to police personnel in the field via radio and mobile data computer terminals.
  • Listen and comprehend radio transmissions from emergency personnel in the field; acknowledge, document, and comply with requests for action or information.
  • Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
  • Maintain contact with all units on assignment; maintain status and location of police field units, checking periodically to verify location, activity, and status, supplying back-up personnel and taking other appropriate steps to provide for the safety of field personnel.
  • Organize and coordinate activities of field units.
  • Place telephone calls to other safety agencies, City departments, City emergency crews, tow companies, ambulance services, coroner, telephone and utility companies, and others to relay information or request services, maintaining detailed record of the time and nature of each call.
  • Operate CAD equipment, enhanced 9-1-1 telephone system equipment, multi-frequency radio equipment, Telecommunications Device for the Deaf (TDD), and other relative office equipment and systems.
  • Perform a variety of record keeping, filing, indexing, and other general clerical work.
  • Monitor radio channels for service requests from other jurisdictions and emergency radio traffic that may affect the City's operations.
  • Monitor security cameras and license plate readers to provide real-time information to field units.
  • Attend patrol briefings as assigned.
  • Testify in court as needed.
  • Enter, update, and retrieve information on wanted persons, stolen property, vehicle registration, stolen property/vehicles, and other information from computer and teletype networks including but not limited to California Law Enforcement Teletype System (CLETS), Department of Justice (DOJ), National Law Enforcement Teletype System (NLETS)/National Crime Information Center (NCIC), etc.
  • Learn departmental policies and procedures for service requests.
  • Read maps, memorize streets and major hundred blocks and reasonably apply this knowledge to service requests, field unit beat assignments, and coordination of response.
  • Learn police codes, practices, and methods.
  • Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
  • Effectively and courteously deal with the public, including irate, upset, and difficult callers during hectic, tense, and dangerous situations.
  • Work various shifts as assigned, including nights, weekends, and holidays.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective cooperative working relationships with those contacted in the course of work.
  • Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
  • Maintain prompt and regular attendance.
  • Perform all duties with the context of the City/Department's Mission Statement and Organizational Values.
  • May perform occasional matron duties as assigned.
  • Provide on-the-job training and technical guidance to new employees in the Dispatch Unit.
  • Perform any other tasks or functions deemed necessary to the daily operations of the employer.
  • Other duties as assigned.
  • This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.
THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

Working Conditions:
Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, squatting and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement and finger coordination in preparing and entering data, using a computer keyboard. Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone and counter service to the public. The need to lift, drag and push file, paper and documents weighing up to 25 pounds also is required.

Experience and Training Guidelines

LATERAL POLICE DISPATCHER (Must have completed a probationary period as a police dispatcher in a law enforcement agency)
PRE-SERVICE POLICE DISPATCHER (Completion of the California POST-mandated dispatcher course upon hire)

A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have knowledge of:
Police Dispatcher I

  • Modern office equipment including computers and applicable software.
  • Modern office procedures, practices, and equipment.
  • Correct English usage, spelling, punctuation, and grammar.
  • Methods and techniques for record keeping.
Police Dispatcher IIIn addition to the qualifications of Dispatcher I, incumbents must have knowledge of:
  • Standard operating procedures of police dispatching.
  • Applicable Federal, State, and local laws, codes, and regulations.
  • Police-related computer and teletype networks.
  • Operational characteristics of standard office and dispatch equipment.
  • Occupational hazards and standard safety practices.
Experience: Dispatcher I - One (1) year of work experience that involves a substantial amount of public contact. One (1) year of telephone and/or dispatch and general clerical experience is desirable.Dispatcher II - Successful completion of the probationary period as a police dispatcher in law enforcement agency.
Education:Dispatcher I - Completion of the twelfth grade, or equivalent.Dispatcher II - Completion of the twelfth grade, or equivalent, and successful completion of the P.O.S.T. mandated dispatcher course.

In addition, advancement from a Police Dispatcher I to a II requires incumbent to demonstrate competence in all phases/duties/responsibilities of the position and have recommendation of a Communications Supervisor.

Licenses/Certifications: Possession of, and continuously throughout employment, a valid California Class "C" Driver's License or equivalent.

A typing speed of 40 wpm is required (a typing test may be administered at a later date as part of the recruitment process).



Supplemental Information

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click to download the Applicant Referral Form.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.



01

What is your highest level of education?



  • High School graduate or equivalent

  • Some college

  • Trade School Graduate or Apprenticeship

  • Associate's Degree

  • Bachelor's Degree

  • Master's Degree

  • Doctorate

  • None of the Above



02

Do you possess one (1) year of work experience that involves a substantial amount of public contact?



  • Yes

  • No



03

Have you completed or are you currently enrolled in a POST-mandated dispatcher course?



  • Yes

  • No



04

Have you successfully completed a probationary period as a police dispatcher in a law enforcement agency?



  • Yes

  • No



05

Do you understand that you must be able to type at a minimum speed of 40 Net WPM and that a typing test may be administered at a later date as part of the recruitment process for this vacancy?



  • Yes

  • No



06

Were you referred to this position by a current Fontana Police Department employee? *If you select yes, please refer to the job posting for instructions to download and submit an Applicant Referral Form.

This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Referral Information Forms received after the position closes will not be accepted.



  • Yes

  • No





Required Question



Not Specified
Behavioral Health Practitioner (Bilingual - Spanish)
Salary not disclosed
Santa Maria, CA 2 days ago


General Description

Our ideal candidate

You are a culturally competent and empathetic professional with creative problem-solving skills who cares deeply about the students and families receiving your services. You are a team player, skilled in your area of expertise, and you use your knowledge and skills to accomplish collective goals.


General description

Under general direction, provide culturally competent individual, group, and family therapy in order to: help children and students succeed academically, socially, and emotionally; strengthen families and connect them with the resources they need; and create a safe, healthy, and supportive learning environment, in collaboration with educators and other professionals.



Specific Duties and Responsibilities

  • Provide individual, group and family services - including therapy, treatment coordination, and case management - to children, students, and families served by a variety of SBCEO programs, including students with a history of disciplinary and/or behavioral issues in traditional school environments and students in the juvenile justice center.
  • Make recommendations to school or program staff and families for behavioral health services and placements, as well as referrals to families for accessing and utilizing school and community resources, as appropriate.
  • Provide consultative support and professional expertise to instructional or program staff, service providers, administrators, and families regarding behavioral health, behavioral issues, and substance abuse.
  • Provide crisis support to students and their families, helping students regain academic, social, and emotional success and promoting family stability to enable the student to function more effectively in school and community; provide post-crisis intervention case management, including helping families link to intensive, wrap-around behavioral health services.
  • Participate in the intervention/coordination of services team with other behavioral health professionals serving community school students.
  • Review and approve services provided by other staff for purposes of billing MediCal and other payers.
  • Attend and participate in various in-services, committees, and workshops; develop, implement and conduct in-service training sessions for families and staff.
  • Maintain treatment and case management records, observing all relevant legal regulations related to patient and student confidentiality.
  • Perform other job-related duties as assigned.


Requirements

A typical way to qualify for this classification would be:


Education: Possession of a qualifying master's degree from an accredited institution of higher education.


Experience: Three years of post-licensure experience providing therapy to at-promise (at-risk) youth or families, preferably in a school environment.


Knowledge of:

  • Legal and ethical standards with regard to providing school-based behavioral health services;
  • Psychological diagnostic methods and terminology;
  • Cultural and social factors affecting behavior patterns;
  • Wellness, recovery and resiliency-oriented strategies and supports;
  • Dual recovery/co-occurring disorder treatment, screening and assessment tools;
  • Community needs, resources, and organizations related to behavioral health care;
  • Clinical standards of practice;
  • Treatment modalities and assessment;
  • Behavior management practices;
  • Evidence-based therapy practices;
  • Trauma-informed practices;
  • Cognitive Behavior Therapy and other group and individual counseling techniques;
  • Non-violent crisis intervention techniques, including verbal de-escalation and physical interventions;
  • Challenges facing populations served, such as poverty, behavioral health issues, homelessness, academic failure, disciplinary action, and justice system involvement;
  • Correct English usage, grammar, spelling, punctuation and vocabulary;
  • Applicable laws, codes, regulations, policies and procedures;
  • Modern office practices, procedures, and equipment;
  • Telephone and email etiquette;
  • Standard office productivity software applications, including word processing, spreadsheets, presentations, and videoconferencing;
  • Record-keeping practices related to patients and students.


Skill in:

  • Cultural competency with populations served.


Ability to:

  • Learn organization, operations, policies and objectives of the County Education Office and assigned program;
  • Develop and maintain trust and cooperation with students and families;
  • Establish and maintain cooperative and effective working relationships with others;
  • Prepare reports and correspondence that may be sensitive and have legal implications;
  • Plan and organize work to meet deadlines;
  • Work independently and as part of a team;
  • Analyze situations accurately and adopt an effective course of action;
  • Effectively utilize the least restrictive or intensive interventions with students;
  • Prepare and maintain required records, reports and files related to assigned activities;
  • Billing requirements for behavioral health services;
  • Stay informed of effective interventions, innovations, and practices related to educationally related mental health services;
  • Communicate effectively, both orally and in writing;
  • Operate a computer and other office equipment and related software programs;
  • Maintain confidentiality of information related to patients and students.


Ability to speak, read, and write Spanish fluently may be required for some positions in this classification.


Licenses and certificates

  • Possession of a valid license as a Clinical Social Worker, Marriage and Family Therapist, or Professional Clinical Counselor issued by the California Board of Behavioral Science Examiners.
  • Ability to obtain ordering, referring, and prescribing privileges from Medi-Cal.
  • Possession of a valid California Driver's License, reliable transportation, and insurance coverage as required by law may be required for some positions in this classification.
  • Valid CPR and First Aid certifications may be required for some positions in this classification.


Working conditions

Positions in this classification are considered generally sedentary. Most work is performed while sitting at a desk and usually involves extensive use of computers, telephones, and other office equipment. Strenuous physical activity - such as lifting and carrying heavy objects, crawling, or stooping - is not generally associated with these positions. These positions are not typically exposed to significant safety hazards.

Local travel by car to a variety of locations countywide, in order to attend meetings and provide service to students and families, is required.



Supplemental Information

Classified salary ranges have 26 steps (A-Z). Initial salary placement for new hires is between steps A and J, based on qualifications.

Click here for anOverview of Our Application & Selection Process.

RECRUITMENT INFORMATION:

* All applicants who meet the minimum qualifications will be invited to participate in the examination process for the position.

* The examination process may include one or more of the following: written, oral, and performance examination.

* Candidates must pass all parts of the examination process to be placed on the eligibility list. Final score will determine the candidate's rank on the eligibility list.

* A candidate in the top three ranks (including tie scores) on the eligibility list may be considered for hire; when there are multiple vacancies in the same job classification, additional ranks will be considered.

* This recruitment is Dual Certification, meaning itis open to all applicants, including current SBCEO employees and those from the general public. Dual certification results in one integrated eligibility list based on rank.

*Eligibility lists are generally valid for six months; promotional eligibility lists are valid for one year. Lists may be exhausted prior to the original expiration date, or they may be extended with the approval of the Personnel Commission.

*If you require an accommodation for any step of the application and selection process, please notify Human Resources by the application deadline date (or as soon as possible for an open continuous recruitment).

* Veterans' Preference Points: This recruitment is eligible for veterans' preference points for qualifying veterans.



Non-Discrimination Policy Statement

For purposes of this policy, employees include job applicants, interns, volunteers, and persons who contracted with SBCEO to provide services, as applicable.

No SBCEO employee shall be discriminated against or harassed by any coworker, supervisor, manager, or other person with whom the employee comes in contact in the course of employment, on the basis of the employee's actual or perceived race, color, ancestry, national origin, age, religious creed, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran or military status, sex, sexual orientation, gender, gender identity, gender expression, or association with a person or group with one or more of these actual or perceived characteristics.

SBCEO prohibits discrimination against employees on the basis of reproductive health decision making, defined as a person's decision to use or access a particular drug, device, product, or medical service for reproductive health.

SBCEO does not discriminate against employees on the basis of immigration status, unless there is clear and convincing evidence that SBCEO is required to do so in order to comply with federal immigration law.



Not Specified
PAINTER (AVIATION)
Salary not disclosed
Fort Lauderdale, FL 2 days ago


REQUIREMENTS AND PREFERENCES


The Broward County Board of County Commissioners is seeking qualified candidates for Painter.

THIS JOB ANNOUNCEMENT WILL REMAIN OPEN UNTIL SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED AND MAY CLOSE AT ANYTIME

2026 Benefits of Broward County Employment

High Deductible Health Plan - bi-weekly premiums:

Single $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums:

Single $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation Employee Match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

Paid Parental Leave



**MUST BE ABLE TO WORK NIGHTS, HOLIDAYS AND WEEKENDS**

All Aviation Department employees must possess the ability to interact courteously with the public, Airport vendors, contractors and fellow employees to maintain a professional work atmosphere by acting and communicating in a manner that promotes a positive work environment.


General Description

Performs a variety of journey level painting and related maintenance work.

Works under close to general supervision according to set procedures, but determines how or when to complete tasks.

Minimum Education and Experience Requirements

Requires one (1) year experience serving a painter apprenticeship program or professional painter experience.

Special Certifications and Licenses

Possess and maintain a Florida Class E Driver's License based on the area of assignment.

Preference
  • Associate's Degree or higher in relevant field
  • Airfield Marking Professional (AMP) Certificate
  • 1+ years of Airfield Part 139 Painter Experience
  • 1+ years of Airfield/Taxiway Painter Experience
  • 2+ years of Journey Level Industrial Painter Experience
  • 1+ years Maximo Work Order System Experience

Candidates selected for interviews may be required to demonstrate their ability to operate various equipment utilized by the Aviation Department. All candidates must complete an extensive ten (10) year work history verification and criminal background check, including fingerprinting.

Per the Code of Federal Regulations, Title 49, Part 1542, all airport employees must undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) in order to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA).

Ability to obtain and maintain Airfield driving privileges for movement and non-movement areas. The Aviation Department operates under a Drug-Free Workplace Policy in compliance with the provisions of the Federal Drug-Free Workplace Act of 1988.

SCOPE OF WORK

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Prepares a variety of interior and exterior surfaces for painting or finishing in order to ensure maximum finish life, protect designated areas, prevent finish application to unwanted areas, and/or protect the public or other workers from contamination and spills.

Estimates and determines time and materials needed to complete assigned painting project in order to facilitate scheduling, identifies approximate costs and staffing needs, identifies type and amount of paint, finish, and coverings needed, and provides information needed to determine whether to do project in-house or contract out.

Mixes and matches paints and stains using the proper proportions of pigment, base, and thinner; applies paint to interiors and exteriors of buildings; applies paint to special institutions, general building, and other furniture and equipment as well as to a variety of equipment; uses spray gun and brushes.

Occasionally performs staining; uses brush or rag, or dips objects into various stains; stains shelving, benches, tables and cabinets prior to lacquering or varnishing.

Rigs and erects scaffolding; hauls and erects ladders; applies waterproofing to building walls; cuts old caulking compounds and inserts new; repairs bad spots in furniture; applies paint remover; neutralizes spots with alcohol or sands or scrapes it; cleans brushes and spray guns and makes minor repairs to equipment and apparatus.

Performs related work as assigned.

Other Duties and Responsibilities
The Painter position with the Aviation Department is skilled work in Airfield and taxiway markings, painting of interior and exterior buildings, fixtures, signs and various equipment.

Duties involved the application of paint to a variety of surfaces using a brush, roller, spray gun and linelazer equipment.

Work includes the preparation of surfaces and materials for painting and occasional hazardous work from scaffolding.

Work requires individual skilled performance in accordance with standard trade practices.

Assignments are received orally or through written job orders.

Work is reviewed while in process and upon completion.

Competencies
  • Decision Quality:Makes good and timely decisions that keep the organization moving forward. Seeks coaching from others to address routine problems; learns to handle these issues effectively. Bases decisions and actions on relevant rules and procedures.
  • Action Oriented:Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Tackles what needs to be done with enthusiasm, working quickly and without undue oversight.
  • Plans and Aligns:Plans and prioritizes work to meet commitments aligned with organizational goals. Gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.
  • Ensures Accountability:Holds self and others accountable to meet commitments. Holds self to high standards and consistently honors policies, procedures, and work requirements. Scrupulously ensures all work is correct.?
  • Communicates Effectively:Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Pays attention to others' insights, advice, or instruction, grasping the main elements. Promptly shares relevant information with the right amount of detail.
  • Demonstrates Self-Awareness:Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Seeks and responds to constructive feedback in a positive and professional way. Seeks to understand own impact on others; acknowledges mistakes and finds ways to avoid repeating them.


WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs medium to heavy work that involves walking, standing, stooping, lifting, and raising objects and also involves exerting between 20 to 50 pounds of force on a regular and recurring basis and 50 to 100 pounds of force on an occasional basis.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to toxic/caustic chemicals.



SPECIAL INFORMATION

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
  • Customer focus: Building strong customer relationships and delivering customer-centric solutions.
  • Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.

County-wide Emergency Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.



Not Specified
Police Dispatcher I
🏢 City of Fontana
Salary not disclosed
Fontana, CA 2 days ago


Definition

Under general and/or immediate supervision, performs a variety of duties involved in answering 9-1-1 emergency and non-emergency calls; analyze, prioritize, and enter calls for service via a Computer Aided Dispatch (CAD) system; dispatch emergency personnel via multi-frequency radio system, telephone, or other communications equipment; record and monitor activities of field and communications personnel; receive incoming calls for police and emergency assistance and dispatch necessary units; perform a variety of general support duties related to dispatch activities; and related work as assigned on an assigned shift for the Police Department.Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.
POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism.
Distinguishing Characteristics:Police Dispatcher I - This is the entry level class in the Police Dispatcher series. Incumbents learn and perform a variety of duties involved in receiving, prioritizing, and transmitting emergency and non-emergency calls for service and dispatching the appropriate personnel in response to those calls. This class is distinguished from the Police Dispatcher II by the performance of the more routine tasks.
Police Dispatcher II - This is the journey level class in the Police Dispatcher series. Employees within this class are distinguished from the Police Dispatcher I level by the performance of the full range of duties as assigned. Employees are fully aware of the operating procedures and policies of the work unit. Positions in this class are normally filled from advancement from the I level, or when filled from the outside, require prior work experience and P.O.S.T certification. May participate in the training and evaluation of new communications staff.

Essential Functions

The incumbent must have the ability to:

  • Receive emergency and non-emergency calls, complaints, and inquiries from the public. Evaluate and analyze information to determine jurisdiction, necessity, and response needed.
  • Determine the nature and location of emergency and non-emergency calls for service, including 9-1-1 calls, and prioritize response.
  • Dispatch emergency and non-emergency units as necessary and in accordance with established procedures. Use appropriate terminology and radio codes relaying to police personnel in the field via radio and mobile data computer terminals.
  • Listen and comprehend radio transmissions from emergency personnel in the field; acknowledge, document, and comply with requests for action or information.
  • Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
  • Maintain contact with all units on assignment; maintain status and location of police field units, checking periodically to verify location, activity, and status, supplying back-up personnel and taking other appropriate steps to provide for the safety of field personnel.
  • Organize and coordinate activities of field units.
  • Place telephone calls to other safety agencies, City departments, City emergency crews, tow companies, ambulance services, coroner, telephone and utility companies, and others to relay information or request services, maintaining detailed record of the time and nature of each call.
  • Operate CAD equipment, enhanced 9-1-1 telephone system equipment, multi-frequency radio equipment, Telecommunications Device for the Deaf (TDD), and other relative office equipment and systems.
  • Perform a variety of record keeping, filing, indexing, and other general clerical work.
  • Monitor radio channels for service requests from other jurisdictions and emergency radio traffic that may affect the City's operations.
  • Monitor security cameras and license plate readers to provide real-time information to field units.
  • Attend patrol briefings as assigned.
  • Testify in court as needed.
  • Enter, update, and retrieve information on wanted persons, stolen property, vehicle registration, stolen property/vehicles, and other information from computer and teletype networks including but not limited to California Law Enforcement Teletype System (CLETS), Department of Justice (DOJ), National Law Enforcement Teletype System (NLETS)/National Crime Information Center (NCIC), etc.
  • Learn departmental policies and procedures for service requests.
  • Read maps, memorize streets and major hundred blocks and reasonably apply this knowledge to service requests, field unit beat assignments, and coordination of response.
  • Learn police codes, practices, and methods.
  • Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
  • Effectively and courteously deal with the public, including irate, upset, and difficult callers during hectic, tense, and dangerous situations.
  • Work various shifts as assigned, including nights, weekends, and holidays.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective cooperative working relationships with those contacted in the course of work.
  • Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
  • Maintain prompt and regular attendance.
  • Perform all duties with the context of the City/Department's Mission Statement and Organizational Values.
  • May perform occasional matron duties as assigned.
  • Provide on-the-job training and technical guidance to new employees in the Dispatch Unit.
  • Perform any other tasks or functions deemed necessary to the daily operations of the employer.
  • Other duties as assigned.
  • This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.
THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

Working Conditions:
Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, squatting and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement and finger coordination in preparing and entering data, using a computer keyboard. Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone and counter service to the public. The need to lift, drag and push file, paper and documents weighing up to 25 pounds also is required.

Experience and Training Guidelines

A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have knowledge of:
Police Dispatcher I

  • Modern office equipment including computers and applicable software.
  • Modern office procedures, practices, and equipment.
  • Correct English usage, spelling, punctuation, and grammar.
  • Methods and techniques for record keeping.

Experience: Dispatcher I - One (1) year of work experience that involves a substantial amount of public contact. One (1) year of telephone and/or dispatch and general clerical experience is desirable.
Education:Dispatcher I - Completion of the twelfth grade, or equivalent.
In addition, advancement from a Police Dispatcher I to a II requires incumbent to demonstrate competence in all phases/duties/responsibilities of the position and have recommendation of a Communications Supervisor.
Licenses/Certifications: Possession of, and continuously throughout employment, a valid California Class "C" Driver's License or equivalent.

Candidates must be able to type at a minimum speed of 40 NET WPM (a typing test will be administered at a later date as part of the recruitment process).



Supplemental Information

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click to download the Applicant Referral Form.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.



01

Do you possess education equivalent to the completion of the twelfth grade?



  • Yes

  • No



02

Do you possess one (1) year of work experience that involves a substantial amount of public contact?



  • Yes

  • No



03

Do you understand that you must be able to type at a minimum speed of 40 Net WPM and that a typing test may be administered at a later date as part of the recruitment process for this vacancy?



  • Yes

  • No



04

Were you referred to this position by a current Fontana Police Department employee?

*If you select yes, please refer to the job posting for instructions to download and submit an Applicant Referral Form.

This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Referral Information Forms received after the position closes will not be accepted.



  • Yes

  • No





Required Question



Not Specified
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