Artisan Jobs in Usa

NONNI'S FOODS, LLC

Position: Packaging Procurement Manager

Department: Procurement

Reports To: VP of Procurement & Sustainability

Location: Chicago, IL

Work Arrangement: Hybrid (3 days in Office)

About Nonni's

Nonni's Foods is crafting premium baked experiences that bring joy to everyday moments. For over 30 years, we've been baking authentic Italian biscotti and specialty cookies that deliver both indulgence and quality — thin, crispy, and made with real ingredients like almonds, dark chocolate, and olive oil.

As consumer expectations evolve toward clean labels, better ingredients, and mindful indulgence, Nonni's is perfectly positioned at the intersection of premium quality and accessible luxury. We've built the leading biscotti brand in America and expanded into complementary platforms including thin & crispy cookies, biscuit thins, and artisan toast — all baked with the same craft and care that defined our founding.

Our products are found in most major retailers nationwide including Costco, Walmart, Whole Foods, Target, Kroger, and Amazon, with growing distribution as part of the Ferrero family since October 2024.

Now backed by Ferrero — one of the world's most respected family-owned food companies — Nonni's is entering an exciting new chapter. We're combining our artisan baking heritage with Ferrero's global scale and resources to become their North American growth platform for premium baked goods, while staying true to the quality and authenticity that made Nonni's a household name.

We're building something enduring: a brand that brings people together, a culture that values craftsmanship and integrity, and a team that takes pride in making something truly special.

Job Overview:

The Procurement Packaging Manager is responsible for overseeing the strategic procurement of packaging materials necessary for Nonni's production operations. This role will develop and implement packaging procurement strategies, manage supplier relationships, ensure compliance with quality and sustainability standards, and optimize costs while maintaining packaging integrity and innovation. Reporting to the Head of Procurement, this position will collaborate closely with operations, R&D, quality assurance, and supply chain teams to ensure packaging solutions support business objectives.

Key Responsibilities:

Strategic Packaging Procurement

• Develop and implement packaging procurement strategies to ensure timely and cost-effective acquisition of primary, secondary, and tertiary packaging materials
• Manage supplier relationships for packaging vendors, negotiate contracts, and evaluate supplier performance on quality, delivery, and innovation
• Monitor packaging industry trends, material innovations, and identify opportunities for cost savings and sustainability improvements
• Conduct risk assessments for packaging supply chain and develop contingency plans to mitigate disruptions
• Prepare and manage packaging procurement budgets, forecasts, and cost analysis reports

Quality & Compliance

• Ensure packaging materials meet food safety standards, regulatory requirements, and quality specifications
• Partner with quality assurance and R&D teams to validate packaging specifications and conduct supplier audits
• Implement sustainable packaging practices aligned with company environmental goals and customer expectations
• Drive continuous improvement in packaging procurement processes, supplier scorecards, and material specifications

Cross-Functional Collaboration

• Collaborate with production, R&D, quality assurance, and supply chain teams to ensure packaging solutions support operational efficiency
• Support new product development initiatives with packaging recommendations, cost analysis, and supplier sourcing
• Work with marketing and brand teams on packaging design considerations that balance aesthetics, functionality, and cost
• Coordinate with finance on packaging cost projections, variance analysis, and budget planning

Supplier & Vendor Management

• Build and maintain strategic relationships with packaging suppliers and vendors
• Conduct regular business reviews with key suppliers to drive performance improvements and innovation
• Lead supplier qualification process, including site visits, capability assessments, and contract negotiations
• Manage dispute resolution and performance issues with packaging suppliers

Qualifications:

Experience

• 5+ years of progressive experience in packaging procurement, preferably within the food or consumer packaged goods industry
• Proven track record of managing packaging supplier relationships and negotiating contracts
• Strong understanding of food-grade packaging materials, regulations, and quality standards
• Experience with sustainable packaging initiatives and circular economy principles
• Demonstrated success in achieving cost savings and supply chain efficiency improvements

Skills & Abilities

• Strategic thinking with ability to translate market trends into actionable packaging procurement strategies
• Advanced negotiation, communication, and relationship management skills
• Strong analytical and problem-solving abilities with attention to detail
• Proficiency in procurement software, ERP systems, and Microsoft Office Suite
• Ability to work collaboratively with cross-functional teams and influence stakeholders
• Project management skills with ability to handle multiple priorities simultaneously

Education

• Bachelor's degree in Supply Chain Management, Business Administration, Packaging Engineering, or related field required
• Professional certifications (CPM, CPSM, or related) preferred

Working Conditions

• Hybrid work arrangement based in Chicago office
• Approximately 15-20% travel required to visit suppliers, manufacturing sites, and industry events

Compensation

• Competitive compensation package including base salary, annual performance bonus, 401(k), insurance, etc.

Our Commitment to Diversity, Equity & Inclusion

At Nonni's Foods, LLC, we believe that diversity drives innovation and strengthens our ability to serve our customers and communities. We are committed to building an inclusive workplace where every employee feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively seek to create a diverse team that reflects the communities we serve and the customers we delight.

We are proud to be an Equal Opportunity Employer and celebrate diversity in all its forms, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, and all other protected characteristics.

We encourage applications from candidates of all backgrounds and are dedicated to fostering a workplace culture of belonging where everyone can thrive.

Nonni's Foods, LLC | A Ferrero Company

Equal Opportunity Employer | Committed to Workforce Diversity

ABOUT ARHAUS

Arhaus is a luxury retail furniture company founded in 1986 with a mission to create beautiful, handcrafted pieces built to last. We partner with artisans around the globe to bring one-of-a-kind designs to life - from rug weavers in India to woodworkers in Italy and Mexico. Sustainability drives everything we do, using reclaimed and recycled materials to give new purpose to what might otherwise be discarded. At Arhaus, you’ll be part of a company that values creativity, inclusion, and innovation, where every voice has a seat at the table.

Headquartered just outside of Cleveland in Boston Heights, OH, Arhaus went public in 2021. The brand has been on a high-growth trajectory over the past five years and now has over 100+ showrooms nationwide. Learn more about life at Arhaus here!

APPLICATION DEADLINE: March 27, 2026

INTERNSHIP DETAILS

• Duration: June 2026 – August 2026
• Time Commitment: 40 hours a week
• Pay: $16 per hour
• Location: Boston Heights, OH (required on-site)

INTERNSHIP OVERVIEW

During the Summer 2026 Buying/Merchandising internship, you’ll gain hands-on experience as a member of our Buying team within the Furniture/Wood category. Reporting to a Buying Leader, you’ll be directly involved in the buying process – driving business strategies, working on seasonal line plans, conducting competitor and sales analyses, and assisting with product launches and store communication. This role will give you exposure to multiple parts of the business as you collaborate cross-functionally with product development, planning, industrial design, sourcing, marketing, and store operations.

Essential Duties & Responsibilities:

• Responsible for supporting Buyers with tasks such as SKU creation and maintenance
• Clear knowledge of target customer and competitive market
• PIM (product information) maintenance
• Product Launch / Store Product Request Maintenance
• Manage time sensitive deliveries of sample and stock product need at Marketing Photo Shoots and Mock Store reviews
• Partner with Buyers on special projects as needed. Competitor Recaps, Assortment Board Creation, etc.
• Assist in coordinating specific tasks related to Store Opening process

Key Fundamental Skill Sets:

• Hold oneself accountable for meeting commitments and achieving objectives
• Eye for trend + understanding of Arhaus brand
• Support the team by creating an efficient and productive work flow between ideation and administration
• Seek and engage to learn about customer preferences and trends
• Ability to learn quickly and to retain information. Must be analytical and be able to comprehend how multiple systems interact
• High sense of urgency and ability to manage multiple priorities
• Strong analytical skills
• Detail-oriented
• Productivity and prioritization skills a must

Requirements:

• Has completed Sophomore year +
• Fashion Merchandising or adjacent major
• Excellent communication skills
• Proficient in Microsoft Office Suite – emphasis on Excel & Outlook
• Excellent Time Management skills
• Prior experience in retail inventory software is a plus.
• Customer Service or prior retail experience is a plus.

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

The Chefs' Warehouse, Inc. combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 2,000 artisan producers of the world's finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 35,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

Mission: The mission of The Chefs' Warehouse is to provide the world's greatest ingredients to the world's best chefs.

Our C.H.E.F.S. Values:

• Curious & Creative
• Hungry For Food & Results
• Entrepreneurial
• Forward Thinking & Flexible
• Supportive (Of Peers & Chefs)

The Account Manager is responsible for working with our largest existing customers and prospects, to manage, organize and facilitate the execution of their product and business needs, and in developing new business opportunities and driving revenue.

• Operate as the lead point of contact for any and all matters specific to your customers
• Participate in negotiating contracts and closing agreements to maximize profit
• Educate, advise and consult with customers on new menu trends to assist them in improving their customer satisfaction
• Investigate, recommend and educate new product offerings to capture new market trends
• Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship
• Anticipate and research competitive products and services and formulate strategy and communication to differentiate them from products and services
• Increase sales in respective customer accounts; prepare sales information for customer account

• Culinary and/or food retail experience required
• Strong selling skills
• Excellent written and verbal communication skills
• Ability to work in a fast paced selling environment
• Ability to manage a large channel and broker network
• Strong analytical and problem solving skills and the ability to work independently
• Presentation, negotiation and influencing skills
• Strong computer skills (Microsoft Office preferred), specifically spreadsheet applications
• BA or equivalent experience

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.

Essential Duties and Functions/Responsibilities/Tasks:

• Will work in one of our Sawmill Market Kitchens; either Mercantile Cafe, Flora Taco, Fish n' Chips, or Red and Green New Mexican Food.
• Work under direction of Executive Chef or Sous Chef.
• Communicate daily with Kitchen leadership regarding job assignments and required timeframe.
• Maintain high level of positive and professional approach with coworkers and guests.
• Comply with nutrition and sanitation regulations and safety standards at all times.
• Set up /breakdown and stock stations with all necessary supplies.
• Prepare food for service (e.g. chopping vegetables, butchering meat, or preparing sauces).
• Cook menu items in collaboration with other kitchen team members.
• Ensure that food comes out simultaneously, in high quality and in a timely fashion.
• Other duties as assigned consistent with the functions of this position as needed at the property.

Benefits:

• Part-time employees receive: Dental, Vision and 401k!
• Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!

HC9

• Current New Mexico Food Handler Certification required.
• Ability to work on your feet in humid kitchen environment for eight hours or more.
• Must be able to lift/push/reach for/carry 30+ pounds frequently.
• Excellent verbal communication and ability to multitask.
• 6 months to 1 year or equivalent combination of education and experience; high volume and/or fine dining cook experience preferred.
• High school diploma or equivalent experience/training.

Compensation details: 17-21 Hourly Wage

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Our Panera cafes are upscale, friendly cafes which feature freshly baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. We're known for our artisan breads, quality soups, salads and sandwiches, resulting in a grease and alcohol-free environment for our team members.

No Fryers and No Late Nights.

We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our guests and creating the warm and friendly atmosphere that Panera is known for.

As a Team Manager you will support operational excellence and strive to consistently exceed customer expectations. You will take the lead, with responsibilities that range from assisting customers to supporting the entire bakery-cafe team. You will inspire associates to have fun while delivering a great guest experience.

What else is in it for you? A lot! Competitive pay, meal discounts, insurance options, daily pay program*, career growth opportunities and flexible scheduling. We're passionate about you and want you on our team!

*Daily Pay is not available in the State of California

Physical Standards: Ability to stand and exert mobility in a fast-pace environment for up to six (6) hours in length; frequent reaching, bending, squatting and stooping; ability to safely lift and carry up to 30 pounds repetitively

Earn $50$100 per weekend to start. Earn $200$300+ as routes grow. Consistent weekend work.
Artisan Direct is seeking reliable independent contractors to place and pick up temporary weekend directional signs. This is a simple, active outdoor role that offers predictable weekend income and flexible scheduling.
If you want a quick overview of what we do, search YouTube for our 44-second video titled Why Join Artisan Direct.
What Youll Do

• Placement window: Friday 5 PM through Saturday 10 AM
• Pick-up window: Sunday 6 PM through Monday 8 AM
• View sign locations and a suggested installation order in the app.
• Contractors are free to complete the route in any order within the time windows.
• Store signs safely between weekends
• Use your own vehicle for local driving routes

Most standard 3060 sign routes take 45 minutes to 1.5 hours once you are familiar with them.
Pay and Perks

• Starting earnings: $50$100 per weekend for a typical 3060 sign route
• Earn $200$300+ per weekend as additional sign programs are added
• Signing bonus after your first completed weekend
• $100 bonus after your first month of consistent work
• Direct deposit, paid bi-weekly
• Straightforward training, easy to learn
• Reliable, consistent weekend work year-round

Why This Role Works Well for Many People
This role is a great fit for delivery and rideshare drivers, couriers, students, retirees, veterans, or anyone looking for flexible supplemental income. The work is straightforward, independent, and consistent each weekend. Contractors who enjoy driving, being outdoors, and working solo tend to enjoy this role and find it a dependable way to earn extra income on their own schedule.
Requirements

• Valid drivers license and current auto insurance
• Reliable vehicle with enough space for 3060 signs
• A smartphone (Android or iPhone), roughly four years old or newer, capable of running our mobile app
• Ability to lift and place signs and work outdoors
• Ability to hammer stakes 68 inches into the ground during the first weekend only
• Dependable and able to complete routes within the required time windows each weekend

Independent Contractor Notice
This is a 1099 independent contractor position. Contractors are not employees of Artisan Direct and are responsible for their own fuel, expenses, taxes and insurance. Contractors determine their own driving order, provide their own vehicle and mobile device, and complete the work within the placement and pickup windows provided. No benefits, minimum hours, or employment guarantees are offered. Contractors may accept or decline routes but must complete any route they commit to.
Apply Now
Start earning as soon as your route is assigned.

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Essential Duties and Functions/Responsibilities/Tasks:

• Work under direction of Executive Chef or Sous Chef.
• Communicate daily with Kitchen leadership regarding job assignments and required timeframe.
• Maintain high level of positive and professional approach with coworkers and guests.
• Set up workstations before meal prep begins.
• Collect used kitchenware from dining and kitchen areas.
• Load, run, and unload dishwashing machines.
• Check washing machines operation and promptly report any technical/performance issues.
• Maintain cleaning supplies stock (e.g. detergents) and place orders when necessary.
• Ensure there are always enough clean dishes, glasses and utensils, especially during peak hours.
• Wash specific items by hand (e.g. wooden cutting boards, large pots and delicate china).
• Store clean dishes, glasses and equipment appropriately.
• Remove garbage regularly.
• Sanitize the kitchen area, including the floor.
• Other duties as assigned consistent with the functions of this position as needed at the property.

Why Youll Love Working With Us

• Competitive pay and comprehensive benefits, including a 25% 401(k) match!
• Generous employee discounts across Heritage hotels, restaurants, spa and retail!
• Complimentary meals during scheduled shifts!
• Free employee parking!
• Supportive team culture with opportunities for growth and advancement!
• A workplace rooted in New Mexico pride and community values!

HC9

• Current New Mexico Food Handler Certification required.
• Ability to work on your feet in humid kitchen environment for eight hours or more.
• Must be able to lift/push/reach for/carry 30+ pounds frequently.
• Excellent verbal communication and ability to multitask.
• 6 months to 1 year or equivalent combination of education and experience; high volume and/or fine dining kitchen experience preferred.
• High school diploma or equivalent experience/training.

NM Safe Certified Businesses, Inspiring Our Communities, & Celebrating Local Artisans.

Heritage Restaurant Group is an Equal Opportunity Employer.

Compensation details: 13-13 Hourly Wage

PIdc9e87a76cf4-26289-33759799

The Chefs' Warehouse, Inc. combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world's finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

The mission of The Chefs' Warehouse is to provide the world's greatest ingredients to the world's best chefs.

C.H.E.F.S. Values:

Curious & Creative

Hungry For Food & Results

Entrepreneurial

Forward Thinking & Flexible

Supportive (Of Peers & Chefs)

To see a Day in the Life of A Driver here at CW, view this video: click here

Position Summary: We are seeking a dependable, experienced Delivery Driver to become a vital part of our delivery team. Physical strength and stamina, as well as a clean driving record, are needed. Delivery Drivers must be organized, efficient and professional at all times while ensuring deliveries are made accurately and on time.

What you'll do:

• Ensure inventory stock matches delivery requirements.
• Follow set, scheduled route for daily deliveries.
• Read maps or set GPS to determine and track daily route.
• Ensure products are delivered in a timely manner.
• Load and organize product inventory from warehouse into your vehicle and unload products in and out of truck as needed throughout the day.
• Make sure inventory matches manifest (accompanying shipping document).
• Scan or write in confirmation of delivery upon arrival to recipient client.
• Collect signature and/or payments at delivery locales.
• Deliver goods to specific locations determined by clients.
• Check in with warehouse on delivery progress as needed.
• Maintain and organize all delivery paperwork and deliver it to the proper personnel at the end of each shift.
• Report any accidents or vehicle issues encountered while enroute, to supervisors.
• Always follow rules and regulations of the road.
• Follow all company and state enforced safety requirements for loading and unloading product.

About you:

• Possess a high school diploma or GED equivalent certification.
• Have a valid commercial driver's license.
• Must have a clean driving record with no moving violations.
• Must Pass a DOT physical
• Proficient at driving and parking large vehicles.
• Physically fit and strong, able to lift 25 pounds comfortably.
• Experience using hand trucks, pallet jacks and forklifts a plus.
• Professional and pleasant disposition, able to give all clients a positive customer service experience.
• Candidate should be dependable, hardworking and an effective communicator.
• Excellent time-management and organizational skills required.

Perks & Benefits:

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.

Nashoba Brook Bakery is looking for dynamic and enthusiastic individuals to join our team as Oven Workers to load and unload our artisan bread from three European style stone hearth ovens.

$18-$20 to start with reassessment after 3 months.

The shift hours range between 12pm-8pm (those shifts can shift slightly). This is a physical job that requires heavy lifting and you must be comfortable working in front of warm ovens. Previous experience not required but a bonus!

We have an amazing team and we want you to join us! We're looking for someone with flexible availability and the ability to work multiple shifts. We offer competitive compensation and you will have the room to grow, benefits such as health, dental, and vision insurances, paid time off, as well as a 401K!

Please direct any further questions to

• Able to lift 50lbs
• Have reliable transportation
• Able to take direction well
• Able to work well with others

Our story really begins with a friendship. John and Stu were close friends in high school. Though they went their separate ways after graduating, they stayed in touch and John became a big fan of the breads Stu was creating in Vermont. On several occasions, the two talked casually about going into business together. One day Stu called John and said, Do you remember how we talked about starting a bread business? Well, Im ready. John thought hard for at least one day before he called Stu back and said, Lets do it.

Stu and John spent hours over the next year philosophizing about bread, about life and about the opportunity to create a business that had meaning beyond the endless daily grind that consumes so many lives. From the beginning, they committed to starting a business that would take care of its employees, and give back to the community, while at the same time creating a space for people to meet, to talk and to organize around important social, cultural and political issues.

In the end, the bakerys home was designed to be many businesses fit into one space. There is, of course, the kitchens about 4,000 square feet anchored by three massive 32,000 pound French bread oven with windows all around so that caf patrons are able to look in on the operation. The caf is L-shaped with one side dedicated to take-out customers and the other filled with tables and chairs. In a back corner there are couches and armchairs, magazines and a few toys. The bakery also serves a growing network of gourmet markets, sandwich shops, caterers, restaurants, supermarkets, hotels and other cafes. So Nashoba Brook Bakery is a wholesale bread business, a retail bakery, a caf, a takeout lunch spot, and a coffee shop all under one roof.

With around 100 employees and more than 275 wholesale accounts that services the entire New England region and beyond, the dreams of Stu and John have become a reality. Look for the Slow Rise breads in your neighborhood market and come have lunch by the Nashoba Brook.

“Let goodness, fairness and most importantly, love prevail in business; profits will inevitably follow.” – NK Chaudhary, founder

Jaipur living is a socially conscious luxury brand with a passion for people, products, and design. A differentiated challenger brand, Jaipur Living is known for its beautiful rugs and textiles. Jaipur Living products can be found in the finest homes, and the company prides itself in providing only the highest quality products, a transparent and ethical supply chain, and a distinctively thoughtful customer experience, with personalized support and custom offerings.

What we do for our team members:

• Give competitive benefits and salaries.
• Provide a professional and friendly work environment.
• Maintain a modern, sleek facility, which complements our attitudes and desires.
• Create opportunities for growth inside the company.
• Give access to an on-site basketball court and gym complete with a yoga studio and showers.
• Encourage employees to collaborate over an organic community garden.

Our Values

Empowerment • Inclusiveness • Responsibility • Progressive

Learn more about our company story here: Jaipur Rugs Foundation

Since 2004, the Jaipur Rugs Foundation has worked to improve the lives of rug-weaving artisans in India. This is done through training, skills development, and social interventions. By focusing on the ideas and solutions that create social value, the Foundation supports the dignity and heritage of these traditional artisans, believing that healthy and sustainable communities are key to the survival of traditional rug weaving. Jaipur Living has made ethical and socially conscious global citizenship the foundation of its business. Through social initiatives and the Jaipur Rugs Foundation, the company supports a supplier ecosystem without a middleman of more than 40,000 artisans in 700 villages across India by providing them with a livable wage, access to health care, leadership education, and opportunities for personal growth and development. Combining time-honored techniques and of-the-moment trends, every Jaipur Living product is as ethically and responsibly made as it is beautiful.

Learn more about the Jaipur Rugs Foundation here: are adding a highly motivated and energetic Customer Success Specialist to our team. At Jaipur Living, our Customer Success Specialists help our company thrive and grow by not just maintaining but improving our customer’s experience in this ever-evolving industry. Our client base consists of many different distributers from boutiques to major retailers, so it is important for our Customer Success Specialists to be adaptable and have excellent communication skills.

Essential Duties & Responsibilities:

• Manage the customer experience for an assigned sales territory, including handling inbound calls, emails, and live chats.
• Serve as a brand ambassador and knowledge resource for company values, products, policies, and procedures.
• Deliver positive customer interactions by addressing inquiries and resolving requests in a timely and accurate manner.
• Partner cross-functionally with Distribution Center, Accounting, Sales, and Planning teams to fulfill customer requests and resolve order issues.
• Utilize internal operating systems to manage open orders and ensure timely release to the Distribution Center for shipping.
• Communicate clearly and efficiently with customers and internal teams to ensure a seamless order experience.

Skills & Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• 2-4 years of B2B/corporate customer service experience
• Exceptional time management, organizational, multi-tasking, and follow-up skills
• Excellent communication and interpersonal skills with the ability to collaborate effectively across teams.
• Exhibit strong professional business acumen with effective communication and the ability to build and maintain customer relationships
• Strong problem-solving skills with the ability to handle complex customer inquiries independently
• Experience with Microsoft Office (specifically Outlook, Word, and Excel)
• Proficiency in navigating and utilizing ERP systems and cloud-based business solutions
• Hands-on experience using Salesforce or a similar CRM platform is preferred but not required
• Call-center experience is a plus!

Physical Requirements:

• Remaining in a seated position for long periods of time
• Standing is to remain on one’s feet in an upright position without moving about
• The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by schedules breaks and/or lunch period
• Lifting and transporting items that could weight up to 25 pounds
• Entering text or data into a computer by means of a traditional keyboard
• Expressing or exchanging ideas by means of the spoken work to impart oral information to clients and talent and convey detailed spoken instructions to other workers accurately and quickly
• The ability to hear, understand, and distinguish speech and/or other sounds such as in person and telephone
• Clarity of vision to see computer screens and workspace

Employment at Jaipur is contingent on the completion of a criminal background check and a drug screen, with the results being negative. Jaipur employees are subject to pre-employment, post-injury, post-accident, reasonable suspicion and random testing for illegal drug usage. Management retains the discretion to add or change the duties of this position at any time.