Artech Jobs in Usa

Since 1989, Scalence / Artech has been helping clients solve complex technology challenges by developing innovative environments, applications, and tools. We build and maintain essential systems through experienced teams who deliver excellence in implementation, enhancement, and ongoing operations.

If you’re ready to do something big and innovative, stretch your creative and strategic muscles, and work on impactful issues with a global high-tech customer—this is your opportunity.

Job Title: Service Delivery Manager

Location: West Coast / Strong preference for candidates in bay area

Salary Range: $100,000-$140,000/yr plus 15% bonus

Position Summary

The Service Delivery Manager (SDM) is the primary leader responsible for ensuring the success of a portfolio of assigned projects and programs. You’ll serve as the face of delivery for both Scalence and a leading global technology client—overseeing operational performance, service excellence, and customer satisfaction. This role requires a balance of strategic leadership, operational rigor, and client partnership, with accountability for revenue, profitability, and people performance. The ideal candidate is an initiative-taker who thrives in a fast-paced, global, and evolving environment.

Key Responsibilities

Delivery & Program Management

• Serve as the primary point of contact and face of delivery for a high-end technology client.
• Plan, execute, and monitor Statements of Work (SOW) to meet and exceed contractual commitments.
• Proactively identify and manage delivery risks, driving timely resolution and client satisfaction.
• Lead all aspects of program execution to ensure SLA compliance and operational excellence for metrics such as Utilization, CSAT, Turnaround Time, and First Meaningful Response Time.
• Oversee new program launches and ensure stabilization within the first 90 days; define workflows, KPIs, and delivery models for steady-state services.
• Project manage quarterly contract reviews, including budget evaluation, renewals, and operational improvements.
• Aggregate, standardize, and streamline high-volume reporting, ensuring insights are actionable and aligned with client needs.
• Present performance reviews and strategic updates to senior and C-level client stakeholders on a monthly and quarterly cadence.

Client Relationship Management & Growth

• Build and sustain trusted advisor relationships with key client personnel, including business and vendor management teams (VMOs).
• Conduct weekly, monthly, and quarterly business reviews, showcasing delivery outcomes, performance insights, and improvement strategies.
• Identify and pursue opportunities for account growth, expansion, and operational synergies in collaboration with sales and executive leadership.
• Protect existing business by proactively addressing competitive risks and ensuring client satisfaction.
• Deliver differentiated value propositions through innovation, efficiency, and continuous improvement.

Team Leadership & Operations

• Lead and influence global delivery teams of 30–70 personnel, fostering a culture of excellence, accountability, and collaboration.
• Oversee people-related functions including hiring, onboarding, performance management, and learning & development.
• Partner with regional recruiting teams to execute proactive, “white-glove” hiring processes for current and future demand.
• Collaborate with the PMO and internal support functions to optimize delivery operations and streamline back-office processes.
• Track and follow through on all tactical and strategic commitments to ensure flawless execution.

Required Skills & Experience

• Minimum 10 years relevant exp
• West coast - Required
• Nice to be ideally located in Bay Area and able to be on-site a few days a week
• Well-rounded Delivery experience working with enterprise level clients supporting managed services
• Program and Project Management experience
• Technically strong - able to have technical conversations and understand and advise clients as well as coaching technical resources
• DX related experience (UX, UXR, or similar)
• Strong soft skills and communication skills
• Hands-on people management experience
• Strong stakeholder mgmt experience
• Budget/program financial experience
• Previous Google exp a strong plus
• Experience with globally disbursed teams a strong plus

Why Join Us

• Opportunity to lead delivery for a globally recognized high-tech enterprise.
• Innovative, collaborative culture where your ideas and leadership make a measurable impact.
• Competitive compensation, bonus structure, and comprehensive benefits.
• Flexibility to work remotely while shaping key strategic outcomes for enterprise clients.

Locations: San Jose, CA

Duration: 6 months. Salary Range: $70 - $72/Hour on W2 (All inclusive) 100% ONSITE ROLE

We are seeking a highly experienced Contracts Specialist with a strong background in contract evaluation, pricing strategies, negotiation...

We’re seeking a strategic and driven Account Manager to work with current accounts. This individual will play a critical role in expanding new lines of business, navigating complex delivery ecosystems, and helping shape the future of our presence in the Seattle market.

This is not a reactive role. We’re looking for someone who generates demand, builds credibility with stakeholders, and actively drives conversations outside of the procurement flow. Success here means creating new opportunities, not just filling existing ones.

Responsibilities:

• Build and expand relationships with key decision-makers inside accounts
• Proactively identify new business opportunities by navigating beyond the VMS and procurement layers
• Understand and influence complex client org charts to uncover new demand before it hits the VMS
• Manage MSP/VMS workflows (Beeline, Fieldglass) and align with client scorecard metrics
• Own pipeline development, outreach cadence, and strategic follow-up with support from offshore recruiting
• Partner with internal delivery leads to ensure accurate prioritization and fill rate success

Requirements:

• 5+ years in IT staffing, consulting services, or subcontractor sales
• Demonstrated success creating new demand inside large/enterprise accounts – not just managing existing req flow
• Strong understanding of MSP/VMS environments (Beeline, Fieldglass, etc.) and how to work around their constraints to uncover hidden opportunities
• Ability to speak confidently with senior stakeholders on technical needs
• Experience partnering with offshore recruiting teams
• Organized, accountable, and comfortable working in a metrics-driven environment
• Based in Bellevue/Seattle

Ideal Candidate Profile:

• You understand how procurement works — but you don’t let it limit your reach.
• You build internal advocates across teams, uncover hidden needs, and find ways to add value before the VMS tells you where to look.
• You’re not afraid to pick up the phone, push for clarity, and create opportunity where others are waiting for it to be handed to them.

Artech Information Systems LLC is an Equal Opportunity / Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.

Artech is currently seeking an Account Manager to join the team in Addison, TX. We are looking for individuals with a proven work ethic who are self-starters, competitive and team-oriented, of high moral character, and are driven towards the achievement of their personal and professional goals.

Job Description:

Artech is currently looking to hire an Account Manager to join our expanding team in Addison, TX to support our industry's rapidly changing short- and long-term initiatives and staffing requirements. We are looking for individuals with a proven work ethic who are self-starters, competitive and team-oriented, of high moral character, and are driven towards the achievement of their personal and professional goals.

Job Description:

• Gain market share at our client(s) by increasing headcount, revenue, and gross margins.
• Meet with client Hiring Managers on a daily basis to develop lasting relationships.
• Managing the client relationship, pre-sales, post-sales, and technical assistance.
• Developing and implementing sales strategies.
• Establish relationships with client decision makers.
• Secure new business opportunities.
• Building a sales pipeline for the account(s).
• Management of SLAs set by the client, and track and measure progress.
• Effectively manage and prioritize a high volume of requisitions.
• Work closely with the technical recruiting team to clearly communicate client requirements ensuring the successful identification of candidates.

Skills & Experience Required:

• Bachelor's Degree required.
• 1-3 years’ experience in a fast-paced IT Staffing experience OR Prior experience as account manager or service delivery for a large staffing firm directly servicing clients.

Key Competencies

• Customer/Client service
• Influence/Persuasion
• Communication (Verbal & written)
• Presentation skills
• Networking skills
• Organization & Time Management skills

Job Title:

SAP Concur Configuration & Testing Consultant

Location:

Minneapolis, Charlotte, Chandler - Hybrid (3 days/week in office)

Contract Type:

12 months (possible extension) | Full-time (40 hrs/week)

Pay Rate: $60/hr to $65/hr

Role Summary:

Seeking an experienced SAP Concur consultant to lead configuration, integration, and testing for global Travel & Expense (T&E) deployments. This role focuses on advanced Concur setup, API integrations, and rigorous testing for multi-country rollouts.

Key Responsibilities:

• Support Configurations of SAP Concur modules: Expense, Budget, Request, Invoice, Cash Advance, Intelligence/Cognos
• Implement policies, localization, tax rules, travel allowances, and credit-card integrations
• Develop and execute unit, integration, and UAT test plans; create test scripts and manage defect resolution
• Support integration with upstream and downstream applications such as Workday, PeopleSoft Financials, General Ledger, AppZenn, American Express and middleware using Cognos reporting, data uploads, API’s and downloads
• Prepare end-user documentation, deliver training, and provide support post-go-live

Required Experience:

• 5+ years in SAP Concur configuration and testing (Expense, Request, Invoice)
• Proven track record in global implementations and rollouts
• Strong knowledge of API integrations, credit-card feeds, and middleware platforms
• Expertise in test strategy development, UAT execution, and defect management

Preferred Skills:

• Familiarity with Agile/Scrum methodologies
• Experience with Cognos reporting, localization, and compliance for multi-country deployments
• Knowledge of Workday/SuccessFactors and Oracle integration patterns
• Knowledge of AppZen audit application and integration
• Knowledge of American Express Global Travel integrations

Job Title: Construction Integration Manager 3

Duration: Palmetto, GA

Location: 6 months contract

Pay Rate: $75/hr to $85/hr on W2

Typical task breakdown and rhythm- Daily walk through the construction Space, Oversee the Fit-Out activities.

Top 3 skills:

• 4-5 Years experience in Data Center construction.
• Telecom fit-out experience of large-scale Data centers.
• Familiar with the Telecom specs.

Best vs. average: Data Center Telecom Integration fit-out.

Degrees or certifications required: BICSI, Fiber certification, (not hard requirements) but Telecom spec knowledge and experience in telecom fit out on a large scale Data center is must.