Arrow Security Inc Glendale Jobs in Usa

ARROW is one of the largest privately held security guard companies in the United States with a 97% customer retention rate and an average client relationship of over 15 years. Our dedication to customer service runs deep throughout the entire organization and is what sets us apart from the competition. With our continued growth and mission focus we are looking to add a Security Manager to join our team in Deptford, NJ.

Are you a natural leader with a passion for ensuring safety and excellence? We are looking for a proactive and reliable Security Manager to oversee supervision and site operations. As the Security Manager, you will take charge of day-to-day operations, lead a team of security professionals, and ensure top-notch safety protocols are followed to protect our customers, staff, and property.

Essential Job Duties

• Daily Oversight: Supervise Shift Supervisors, ensuring proper staffing and professional attire standards are maintained.
• Scheduling & Payroll: Manage weekly scheduling and payroll.
• Training & Compliance: Ensure training for supervisors on inspection procedures, incident reporting, company vehicle use, alarm response.
• Other Duties: Perform additional tasks as assigned by the Senior Vice President of Operations

Position Requirements

• Minimum Five (5) Years of Management/Supervisory Experience
• Valid CPR-AED certification is a plus.
• WinTeam and eHub experience is a plus.
• Must be able to conduct an investigation and prepare investigation report
• Must be able to clear Client Background Check process.
• Must have a Valid NJ State Driver's License

Compensation range- $61,972- $71,972 annually, commensurate with experience and location.

Founded in 1985, we have perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients.

Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at HR Please include your full name, contact information and details about your request in the email.

Company Flexible Officer / Mobile Vehicle Patrol Officer (w/Supervisor Training)

This is essentially a supervisor training program. We train our Flex Officers with the hopes that they will become Supervisors and then managers. If you are looking to make a career in security, this is the job for you. Only hard workers with high morals and big dreams should apply. Let's grow this company!

Starting Location:

Various Bay Area Locations

Schedule

40+ hours a week guaranteed, locations to vary, however the same days off will be pretty consistent. Most of the shifts you work will be over night grave shifts , some of them will be swing and occasionally we will ask you to work days. We do our best to give you a consistent schedule and as we grow other opportunities may become available.

1st Year Hourly Pay: $30.00 + $1.00/hour (uniform maintenance) = $31.00/hr

2nd year Hourly Pay or when you make supervisor, whichever is first: $32.00 + $1.00/hour (uniform maintenance) = $33.00/hr

Vacation Time: 24 hours the 1st year (based on working 40 hours/week) then an additional 8 hours added every year thereafter (2nd year 32 hrs, 3rd year 40 hrs, 4th year 48 hrs, etc.)

Annual Bonus: We pay $100 for the 1st year anniversary and an additional $100 for every year thereafter. (2nd year $200, 3rd year $300, etc)

Birthday Gift: Every year on your birthday you will receive an Amazon gift card.

Mission Statement: Our #1 goal is to create the absolute best place to work as a security professional.

This means we generally pay more than anyone else, offer better quality uniforms, equipment and provide great benefits. Most importantly we truly provide a real family work environment. I promise that you will always feel safe and appreciated. What we are looking for is a sharp individual who is highly professional, hardworking and honest at all times.

Job Description: Our Flex Officers are trained to work at every job site within SGT. This includes working mobile vehicle patrol. We depend on our Flex Officers to work a job site whenever there is a call off or a fire watch. Typical job site locations would be; San Francisco, Berkeley, Redwood City, Fremont, San Jose, Mountain View, etc.

The mobile vehicle patrol aspect of this job will have you driving all of the Bay Area in a marked security vehicle (picked up in Newark CA), which is usually a black Ford Explorer with light bar and spotlights. Officers visit many different properties throughout each night. Typical mobile patrol duties are to look for anything unusual, enforce parking rules, scan checkpoints, write detailed reports w/pictures, and respond to calls for service like an alarm or noise complaint.

Summary: Essentially we depend on our Flex Officers for just about everything. We are still a startup company so you must be "ALL IN" on this opportunity, which simply means you are dedicated to do whatever is needed to take care of our clients. Normally we work 8 hour shift, however sometimes this means working 12 hour shifts and working extra days to help cover open shifts. However, our goal is for everyone to be able to make great money and not have to work overtime on a regular basis.

Once a Flex Officer has been shown to be proficient at all SGT job locations, that officer may be promoted to Supervisor and a $2/hour increase in pay. Supervisors are then groomed to become managers.

Job Duties Including But Not Limited To:

• Drive from property to property in a marked security vehicle.
• Post check security officers for well being and uniform inspections.
• Train security officers on post orders and standard operating procedures.
• Work post sites when officers are late or call off.
• Answer phones and dispatch the officers in the field for service calls.
• Respond to service calls.
• Walk around the property checking areas of interest from Client.
• Conduct patrol tours of using a checkpoint scanning system with smartphone.
• Identify potential security risks and report them.
• Complete incident reports and required reports for all security incidents using a smartphone.
• Respond to emergencies or incidents and report them.
• Assist employees and visitors with any questions or concerns they may have.
• Escalate emergency situations to law enforcement as needed.
• Meet with Clients.

Job Requirements:

• Valid Drivers License.
• Valid BSIS Guard Card.
• High school diploma or general education degree (GED) required.
• Must be at least 21 years old.
• Must have clean driving record.
• Must be hardworking.
• Must be honest at all times.
• Ability to pass a background check.
• Previous security-related work experience.
• Ability to stay levelheaded and respond quickly in stressful situations.
• Proficient written and oral communication skills in English.
• Comfortable kneeling, carrying, bending, walking, and standing for. extended periods of time
• Ability to perform continuous physical exertion as needed.
• Working knowledge of basic security techniques.

SGT Private Security, Inc. is a start up security company with over 40 years of experience. We have some of the best technology, benefits, equipment, vehicles and uniforms in the business. SGT will build a reputation on only the highest quality performance and best in the business customer service . Anyone that joins our team will have every opportunity to advance and grow with our rapidly growing company. You will always feel valued and part of the team at SGT. We hope to meet you soon!

PPO#120479

Inter-Con Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con is Everywhere Security Matters.

Employment Opportunity

At Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. As an Unarmed Security Officer, you will be part of a highly trained security team that supports critical facilities and infrastructure, public venues that require an enhanced presence and personal protective services. You'll be trained by our team of highly qualified firearms instructors in safe weapons handling and marksmanship. As an Unarmed Security Officer, you are an integral part of the broad spectrum of specialized security services Inter-Con provides its clients every day.

Specific benefits include:

• Competitive Pay
• Recognition and Reward Programs
• Training and Career Development
• Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan
• Uniform and equipment provided
• Additional benefits vary depending on position

Security personnel are to be certified and trained and will be assigned a variety of standing, sitting and walking posts.

May be required to perform emergency duties which require physical exertion such as: standing or walking for an entire shift, climbing stairs, lifting, carrying up to 50lbs. and running.

Key responsibilities include:

• Monitoring and reporting on activities on site, ensuring the safety of employees, visitors, and property.
• Enforcing rules, regulations, and directives related to personnel, visitors, and premises.
• Controlling access to the facility and assisting visitors as necessary.
• Inspecting inbound/outbound packages and monitoring vehicle movements, entrances, and exits.
• Conducting foot or vehicle patrols, identifying unsafe conditions or security violations, and ensuring a secure environment.
• Writing reports and logs to document incidents and activities accurately.
• Responding to emergencies such as fires, medical incidents, hazardous materials, or weather-related events in accordance with procedures.
• Protecting evidence and securing the scene of incidents during investigations.
• Maintaining CPR and First Aid certifications.
• Acting ethically, professionally, and responsibly at all times.

Work Environment and Schedule

• Job operates in client sites which could be indoors or outdoors.
• Position requires prolonged standing and walking, in the performance of daily security activities.
• Open availability Nights, Weekends, Holidays and overtime as directed (overtime occurs).
• Work various shifts and Holidays as assigned.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit for more information.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con is Everywhere Security Matters.

Why Work at Inter-Con?

Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.

People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits: Inter-Con offers excellent full-time and part-time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Employment Opportunity

Sometimes the threat to life, destruction of critical infrastructure or damage to the environment is so severe that a specially trained and equipped security force is needed. When that happens, Inter-Con turns to its Security Officers. As part of this elite team you will secure some of our most vital assets. You will be trained in enhanced security procedures and be exposed to cutting edge technology. The qualifications are high and the training is rigorous, but if you make it you'll join one of the most exclusive clubs in the Inter-Con family. As an Security Officer you are at the tip of the spear when it comes to the advanced security solutions we provide our clients every day.

Specific benefits include:

• Recognition and Reward Programs.
• Training and Career Development.
• Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.
• Uniform and equipment provided
• Additional benefits vary depending on position.

Qualifications

Guards shall meet all the following requirements:

• Minimum 18 years of age
• Must possess and show documentation to demonstrate completion of a high school diploma or general equivalency diploma
• Must have effective written and oral communication skills.
• Must have completed all required training and registration pursuant to the Security Guard Act and must possess a valid NYSDOS photo I.D.
• Must have a valid New York State ID
• Must have a valid Fire Guard (F-01, F-03, F-4) Certification from the New York City Fire Department.
• Must be able to stand or walk for a consecutive eight (8) hour shift
• Must be able to climb stairs
• Must be able to lift and carry objects similar in weight to a fire extinguisher (i.e., objects weighing 25 lbs.)
• Must be able to sufficiently assist persons requiring aid or assistance.
• Must have adequate eyesight to perform the visual ID check required for access.
• Must be proficient in typing and possess computer skills
• Must be OSHA certified and have completed the 10-hour Occupational Safety and Health Training course in General Industry Safety and Health
• Must possess one or more of the following:

1) Two years of prior Military experience on active duty with an honorable discharge (DD214) from any branch of the military or Coast Guard; or 2) Two years' experience as a member of the National Guard or Military Reserves; or 3) Two years of full-time experience as a NYSDOS registered New York State security guard; or 4) Two years full-time experience as a Police Officer, Probation Officer or Corrections Officer or Two Years of security officer experience.

Work Environment and Schedule

• Job operates in client sites which could be indoors or outdoors.
• Position requires prolonged standing and walking, in the performance of daily security activities.
• Open availability Nights, Weekends, Holidays and overtime as directed(overtime occurs).
• Work various shifts and Holidays as assigned.

Job Types: Full-time, Part-time

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822

Welcome to Inter-Con Security!! Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con is Everywhere Security Matters.

Why Work at Inter-Con?

Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.

People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits: Inter-Con offers excellent full-time and part-time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Employment Opportunity

Sometimes the threat to life, destruction of critical infrastructure or damage to the environment is so severe that a specially trained and equipped security force is needed. When that happens, Inter-Con turns to its Security Officers. As part of this elite team you will secure some of our most vital assets. You will be trained in enhanced security procedures and be exposed to cutting edge technology. The qualifications are high and the training is rigorous, but if you make it you'll join one of the most exclusive clubs in the Inter-Con family. As an Security Officer you are at the tip of the spear when it comes to the advanced security solutions we provide our clients every day.

Specific benefits include:

• Recognition and Reward Programs.
• Training and Career Development.
• Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.
• Uniform and equipment provided
• Additional benefits vary depending on position.

Employment Opportunity

At Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. In many cases our clients desire a softer security plan that meets their values and needs, but where high value people and assets are involved, others may prefer a more obvious security presence. As an Unarmed Security Officer, you will be part of a highly trained security team that supports critical facilities and infrastructure, public venues that required an enhanced presence and personal protective services. You'll be trained by our team of highly qualified firearms instructors in safe weapons handling and marksmanship. As an Unarmed Security Officer, you are an integral part of the broad spectrum of specialized security services Inter-Con provides its clients every day.

Job Description:

• Security Officer Covers posts (e.g., customer counter, employee, vehicle entrances, guard houses, gates, construction gates, parking lot, perimeter, etc.)
• Screens employees (in/out) and personal baggage at pedestrian and vehicle entrances
• Verifies seal controls on vehicles at gateway (cut and apply seals)
• Verifies identity badges of personnel for clearance, screen vehicles
• Conducts roving patrols, on foot or in vehicle around perimeter fences, gates, buildings, warehouses, storage areas, switchyards etc.
• Identifies fire hazards, unauthorized activity malfunctioning utility, hazardous conditions
• Monitors CCTV
• May be required to perform emergency duties which require physical exertion such as: standing or walking for an entire shift, climbing stairs, lifting, carrying up to 50lbs. and running.
• Performs additional duties related to security of premises as required

Qualifications:

• Have reliable transportation
• Physically capable of performing the assigned work
• Able to meet all applicable licensing, registration, and certification requirements in the state in which the officer's assigned facility is located
• Communicate effectively in English verbally and in writing

Education & License:

• Must be 21 years or older
• High School Diploma or GED
• Must have a Valid Driver's License

Work Environment and Schedule

• Job operates in client sites which could be indoors or outdoors.
• Position requires prolonged standing and walking, in the performance of daily security activities.
• Open availability Nights, Weekends, Holidays and overtime as directed(overtime occurs).
• Work various shifts and Holidays as assigned.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit more information.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

Job Location: Phoenix - 21552 - Phoenix, AZ

Position Type: Full Time

Salary Range: $24.70 - $24.75 Hourly

Job Shift: Any

Job Category: Field

Company Overview: Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Why Work at Inter-Con? Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.

People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of security officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits: Inter-Con offers excellent full-time and part-time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Employment Opportunity

At Inter-Con we take pride in providing customized security solutions for our clients. As an Unarmed Security Officer, you will be part of a security team that supports critical facilities and infrastructure, public venues that requires an enhanced presence and asset protective services. This position an integral part of the broad spectrum of specialized security services Inter-Con provides its clients every day.

Specific benefits include:

• Competitive Pay
• Recognition and Reward Programs.
• Training and Career Development.
• Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.
• Uniform and equipment provided
• Additional benefits vary depending on position.

Typical Duties:

• Provide unarmed security services on foot or by vehicle to perform customer service, fare inspection, and civil enforcement actions across the entire alignment.
• Lead interactions with the public and customers from a customer service approach while trained and prepared to adopt a security or civil enforcement posture.
• Identify and report security and safety violations.
• Inspect 20% of all fares system-wide each day.
• Monitor the system for the possibility of public disturbances.
• Issue civil citations for violations of transit-related ordinances and testify in court regarding those ordinances, if necessary.
• Assist in emergency situations, including, but not limited to, special events, crowd control, service interruptions, collisions, and fire or life safety incidents.
• Exercise the Agency's civil authority to enforce the removal of individuals who are trespassing on Agency property, with the assistance of local law enforcement when necessary.
• Notify law enforcement of any illegal activity, provide a documented account of all activity witnessed, and assist law enforcement as required.
• Take prompt action to address security incidents and, to the extent observed, accidents, fire, property damage, and safety hazards.

Qualifications:

U.S. citizen or authorization to work in the U.S.

21 years of age or older.

Valid Arizona State Driver's License, if in a position that requires driving.

Possess a valid security guard license.

Possess current First Aid and CPR certification cards and be familiar with an AED defibrillator.

Free of any job-related felony or major misdemeanor convictions, as determined in accordance with EEOC Enforcement Guidance 915.002.

Education and Experience:

High school graduate or equivalent.

One year experience as a security guard, member of the military, or police officer. Preferred security experience includes forward-facing customer engagement, de-escalation, crisis management, and professional communication. Three years of forward-facing customer service experience may be substituted for one year of the required security experience.

• Must be fully capable of performing the full range of security work requiring moderate to arduous physical exertion under either normal or emergency conditions. Must be able to stand and walk for the duration of shift hours.
• Exhibit good general health without physical defects or abnormalities which would interfere with the performance of duties under the contract.
• Must possess a good distance vision in each eye, correct to 20/30 on the Snellen chart. In addition to that, must possess normal fields of vision, good depth perception, close vision correctable to Jaeger #4 type test of both eyes, and ability to distinguish basic colors.
• Hearing loss must not exceed 30 decibels in both ears or 35 decibels in the poorer ear.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822.

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 30,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Inter-Con is Everywhere Security Matters.

Job Summary

The National Account Manager reports to the Senior Vice President of Operations. The major responsibilities of the position include, but are not limited to, the following duties:

• Manage daily Security Officer operational staffing requirements and administrative functions, meeting business goals and objectives for a national account across North America.
• Conduct quality assurance inspections, monitor, and manage their direct management team, along with the Security Officers in the assigned region
• Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders
• Serve as Inter-Con’s National contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time
• Oversee the training and operational employment of Account Managers, Field Supervisors and Security Officers
• Ensure the highest standards of conduct, appearance, performance, and training are being met at all times
• Keep the Senior Vice President of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner

Other Requirements or Competencies

• Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. – MS Word, Excel, Access, SharePoint).
• An understanding of security operations and contracts management preferred.
• Understand operational KPIs and ability to utilize data to drive operations.
• Strong interpersonal, critical thinking, time management, and multi-tasking skills required.
• A great communicator that gets the value of teamwork. Able to interact in a corporate environment and effectively communicate with all levels of management.
• Must be flexible and possess the ability to meet deadlines in a high tempo, ever changing, fast paced, sometimes stressful environment.
• A dependable team player with business maturity, enthusiasm, and a positive work attitude.
• Customer Service orientation required.
• Must be able to travel up to 20% to all facilities in the Southern California and Nevada areas.

Education and Experience:

• Preferred candidate has either an honorable military discharge, a Bachelor’s degree or 10 years’ experience in an operations management and project management role.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Various periods of operating, transiting, maneuvering in the field environments.
• Must be able to lift up to 15 pounds at times.
• Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone service.

Duties, responsibilities, and activities may change at any time with or without notice.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.

Job Type: Full-time

Work Location: In person

Position: Site Security Manager

Reports To: Datacenter Physical Security Campus Security Manager

Locations: Boydton, VA

FLSA: Exempt DOE

SUMMARY:

The Site Security Manager (SSM) serves as the day-to-day manager of a site security team that includes administrative officers, responders, and other security personnel at a client’s datacenter. The SSM is responsible for building a cohesive and high performing team. Reporting directly to the Campus Security Manager (CSM), the SSM works alongside other security team managers in their campus to ensure a safe and secure environment. Additional job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log maintenance, and access rights maintenance.

ESSENTIAL FUNCTIONS:

1. Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the datacenter.

2. Coaches security personnel and carries out disciplinary actions in accordance with current policy.

3. Ensures all responders and control room supervisors adhere to policies and standard operating procedures, acting as responder or control room supervisor in periods of increased activity or in the case of absent staff.

4. Ensures site health and key performance indicator goals are met or exceeded; works with the CSM to enhance security team effectiveness and performance.

5. Conducts recalling audits, prepares, and submits critical and confidential information directly to client management team.

6. Oversees site security systems to ensure safe and compliant operation of the facility.

7. Maintains and troubleshoots on-site security technology.

8. Assists with site equipment inspections, and audit compliance.

9. Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures.

10. Serves as primary point of contact to datacenter management and security personnel when the CSM is unavailable.

11. Performs additional tasks assigned by management.

12. Keeps management informed of major accomplishments, issues and concerns.

13. Identifies security shortfalls and offers suggestions from improving the security program.

14. Evaluates and escalates potential safety issues within the facility.

15. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.

16. Identifies security shortfalls and offers suggestions from improving the security program.

MINIMUM HIRING STANDARDS: Additional qualifications may be specified and receive preference, depending upon the nature of the position.

• Must be at least 18 years of age.

• Must have a reliable means of communication, such as cell phone.

• Must have a reliable means of transportation (public or private).

• Must have the legal right to work in the United States.

• Must have the ability to speak, read, and write English proficiently.

• Must have a high school diploma, secondary education equivalent, or GED.

• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

EDUCATION/EXPERIENCE:

• Associate degree in relevant field and 4 or more years of related experience in the security industry or business management equivalents, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. • Experience in management.

• Experience with Microsoft Office.

• Experience working in a datacenter environment a plus.

• Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software.

SPECIAL REQUIREMENTS: Able to work a flexible schedule, including evening, weekend, and holiday hours, such as during an emergency event or crisis.

COMPETENCIES:

• Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations.

• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.

• Knowledge of security operations and procedures applicable to a 24-hour facility.

• Knowledge of supervisory practices and procedures, including assigning work and providing training and discipline.

• Capable of learning a variety of security and safety devices and controls.

• Ability to track and maintain schedule assignments.

• Ability to maintain professional composure when dealing with unusual circumstances.

• Advanced computer skills are required.

• Strong oral and written communication skills required to prepare materials and communicate information to others.

• Ability to conduct presentations and facilitate group meetings, both in person and online.

• Demonstrates leadership skills, including planning, organizing, delegating, problem-solving, training, coaching, and recognizing or disciplining staff in a positive, effective manner.

• Strong customer service and service delivery orientation.

• Ability to interact effectively at all levels and across diverse cultures.

• Ability to take initiative and achieve results.

• Ability to carry out multiple assignments concurrently in a fast-paced environment.

• Ability to adapt to changes in the external environment and organization.

• Ability to exercise independent judgment and decision-making skills.

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.

• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.

• May be required to work overtime without advance notice.

• Keyboard, basic computer usage and operating controls, which may include long periods of data entry and analysis.

• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain.

• Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. • Ability to carry up to 2.5-pound device during the entire shift.

• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.

• Required ability to manage multiple tasks concurrently.

• Handling and being exposed to sensitive and confidential information.

• Regular talking and hearing.

• May be required to use vehicle in the performance of duties.

• On occasion may be required to perform stressful and physical activity.

• Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds.

• Close vision, distance vision, and ability to adjust focus

Test Security Specialist (3 Openings)

Location: Remote (closest to EST)

Mode: this is a true, temporary assignment covering peak time (test administration and a leave)

Profile: Experience service/analytics person who has proven experience in investigations, compliance, test security, fraud prevention, risk management, or casework in a regulated environment. Ideal to have call center exposure and investigations experience. Will manage 1500-2000 cases - initially via phone that translates to email and outbound communications as cases mature.

Rate: $45/HR ON W2 Benefits

About the Opportunity

As a Test Security Specialist focused on AP Investigations, you will lead investigations into AP test

security incidents and score validity concerns. You will manage cases end to end by reviewing and

synthesizing evidence such as statistical indicators, test day reports, plagiarism findings, AI-related

reports, and any available supporting documentation or physical evidence. You will apply Client

policies and legal requirements to reach clear, well-supported determinations, including whether

evidence supports score cancellation.

You will also communicate professionally with students, parents, and student representatives, including attorneys, counselors, and educators, to ensure timely case resolution and consistent, accurate policy explanation. This role requires strong judgment, attention to detail, and the ability to manage sensitive situations with fairness and discretion.

In this role, you will:

Case Management (65%)

• Own AP investigation cases end to end from intake through final determination and closure,

ensuring each case is handled thoroughly, consistently, and within required timelines.

• Triage and scope cases by identifying allegation type, applicable policy, key evidence needs, and

any immediate risks or deadlines.

• Collect, review, and synthesize evidence including statistical indicators, test day

documentation, proctor and coordinator reports, seating and timing details (when available),

plagiarism findings, AI-related reports, and any supporting materials submitted by stakeholders.

• Analyze patterns and irregularities using investigative reasoning and data review techniques to

determine whether observed signals are consistent with policy-defined misconduct or score

validity concerns.

• Document investigative work clearly and completely in the case management system, including

evidence summaries, rationale, decision points, and recommended outcomes, to ensure audit?ready and defensible case files.

• Develop case recommendations that align to policy and evidentiary standards, and collaborate

with team leads and peers as needed on complex or high-risk determinations.

• Coordinate cross-functional work with internal partners and external vendors to obtain

evidence, validate reports, and resolve open questions, while protecting confidentiality and

sensitive data.

• Track and report case metrics such as status, aging, throughput, and outcomes, and surface

trends, recurring issues, or process gaps to leadership.

• Support continuous improvement by identifying opportunities to refine workflows, templates,

documentation standards, and investigation playbooks to improve speed, consistency, and

quality.

Customer Service (35%)

• Communicate professionally and empathetically with students, parents, educators, and

student representatives about cases under review, including what is being reviewed, what

evidence is considered, and what steps occur next.

• Draft clear written correspondence that accurately reflects policy, process, and case status,

using a tone appropriate for sensitive situations and escalated concerns.

• Conduct phone calls and written follow-ups to gather additional context, clarify

documentation, and resolve stakeholder questions while maintaining confidentiality and

neutrality.

• Maintain detailed communication records so all stakeholder interactions, requests, and

responses are captured consistently and are easy to reference during review or escalation.

• De-escalate sensitive situations by explaining policies and outcomes diplomatically, setting

expectations, and escalating to leadership or legal partners when needed.

• Help ensure timely resolution by meeting response standards, managing follow-ups, and

keeping cases moving forward without sacrificing quality or policy alignment.

About You

Success Measures

Success in this role will be evaluated by:

• Case throughput and timeliness: Managing an assigned caseload and moving cases from intake

to closure within established timelines, including increased volume during peak periods. Where

applicable, meeting productivity expectations aligned to case complexity and seasonality.

• Quality and audit readiness: Producing complete, accurate, and well-organized case files with

clear evidence summaries and documented rationale that meet audit and documentation

standards.

• SLA adherence: Meeting response and follow-up expectations for stakeholder communications

and internal milestones, including timely documentation of interactions and next steps.

• Decision consistency: Applying policies and evidentiary standards consistently across cases and

escalating complex, high-risk, or ambiguous matters appropriately.

• Stakeholder experience: Communicating clearly and professionally, setting expectations, and

resolving cases with fairness and respect, including effective de-escalation when needed.

• Operational contribution: Identifying recurring issues, trends, and process improvements that

strengthen investigation quality, consistency, and efficiency.