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The primary purpose of this job is to strategically plan, execute and provide oversight to regulatory activities necessary to obtain and maintain regulatory approvals within the United States and International markets and ensure compliance with relevant FDA, EU, ISO, and other regulatory requirements and standards.

Key Accountabilities and Responsibilities:

• Adheres to Integer's Core Beliefs and all safety and quality requirements.
• Develops US and International regulatory strategies for product submissions, identifying needs for bench, animal and clinical testing.
• Provides strategic input. Participates on Product Development teams, providing a high level of experience in regulatory, strategy, timelines, and direction.
• Prepares US and International submissions and work with government agencies and/or distributors to obtain product approval/clearance.
• Serves as informational resource for all departments, assisting in keeping company informed of US and International regulatory requirements. Ensures relevant International, ISO and FDA Export requirements are met, as required and ensures accuracy of submission information.
• Initiates FDA export approval requires and product release authorizations.
• Reviews ECO's and assess effect of product changes on US and International regulatory strategy and submissions per standard procedures.
• Evaluates post-market incident reports and determine MDR requirements.
• Assists with recall/retrieval documentation and other activities.
• Develops and maintains regulatory status documents and submission procedures.
• Identifies, investigates, evaluates and implements as appropriate new methodologies associated with product quality and quality systems.
• Performs other functions as required.

Job Requirements:

• Minimum Education: Bachelor's degree in a related field.
• Minimum Experience: 7+ years of US and International medical device regulatory submission/approval experience, to include FDA, MDD, PMDA, TGA, and TPD experience.
• Specialized Knowledge: Knowledge of FDA Quality System regulations and ISO requirements. Knowledge of all applicable laws which regulate medical device manufacturers. Ability to work through difficult issues with suppliers and customers.
• Special Skills: Strong communication and technical writing skills. Skill in management, precision measurement, auditing, training, supplier/customer relations, FDA inspections, ISO 9000.
• Other: Skill in working with computers and experience with spreadsheet and word-processing software.

Salary range $113,025 - $165,770

Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer's success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

Food Safety Quality Assurance Manager

• Bachelor's degree in Science
• Food and beverage industry
• Certifications: SQF Practitioner Certificate, HACCP and PCQI
• In-depth knowledge of FDA regulations, ISO 9001, ISO 13485, and HACCP principles.
• Strong experience in QA/QC processes including conducting quality audits.
• Oversee daily, weekly, and deep-cleaning operations, ensuring equipment is properly sanitized and ready for production.

Are you looking to make a career change to a rapidly growing company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance and paid PTO. Does this position match your future career goals? Then this opportunity could be the right fit for you

Very Competitive Benefits Package

Excellent Growth and advancement opportunities

Employment Type:

Full-time

Job Requirements and Duties:

• Bachelor's degree in Science
• 5 plus years of food manufacturing industry experience
• Certifications: SQF Practitioner Certificate, HACCP and PCQI
• Preventive Controls Qualified Individual (PCQI) in accordance the Food Safety Modernization Act (FSMA) Preventive Controls for Human Food Rule
• In-depth knowledge of FDA regulations, ISO 9001, ISO 13485, and HACCP principles.
• Strong experience in QA/QC processes including conducting quality audits.
• Manage the Food Fraud Program and Plant Security/Vulnerability Programs
• Assist in New Customer Setups by verifying internal documentation matches customer specification requirements
• Write, maintain, and improve quality system SOPs
• Provide oversight and leadership of facility Quality Assurance team. Responsible for hiring and team member development
• Manage the day to day operation of all quality function
• Lead the team in the execution of HACCP plans and ensure proper documentation is maintained
• Ensuring that manufacturing processes comply with standards at both National/ International level
• Review SOPs & specifications
• Oversee all aspects of daily quality operations
• Manage budgeting
• Ensure compliance with Federal, State and Local food safety regulations
• Understanding of industry standards of Food Safety and Quality
• Supports and participate to all the internal/external audits
• Review test results
• Provide, and oversee, inspection activity for product throughout production cycle
• Apply total quality management tools and approaches to analytical and reporting processes
• Schedule and coordinate preparations for product inspections and testing
• Work to resolve noncompliance issues with materials or final product
• Exceptional interpersonal skills and organizational skills

Benefits:

• Great Pay
• Very Competitive Benefits Package
• Excellent work environment with growth opportunities
• Immediate Hire

Jasleen Kaur

Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package.

#ZR

Job Title: Manufacturing Engineer

Department: Coating Services

Status: Full Time - Exempt

Reporting To: Director of Operations / X40 Production Manager

Position Purpose:

We are seeking a proactive and technically skilled Manufacturing Engineer to support and improve manufacturing processes applied to customer-supplied medical devices. This individual will be responsible for process improvement, leading root cause investigations, working closely with cleanroom operators across shifts, and serving as a key technical liaison with both internal teams and external customers. This role requires up to 25% international travel to support HMS production sites, audits, process transfers, and troubleshooting.

Responsibilities:

Production Support & Engagement

• Build strong relationships with production staff and foster a culture of collaboration and continuous improvement
• Monitor and adjust key process variables to ensure product consistency and high-quality output
• Assist with new process transfers from Method Development to Production

Process Improvement

• Continuously improve coating processes (e.g., dip, plasma)
• Apply Lean principles to manufacturing processes (eliminate waste in the manufacturing process and apply innovative systems to improve company workflows)
• Maintain and revise technical documentation including SOPs, work instructions, and validation of PQ protocols
• Perform internal audits on manufacturing lines
• Analyzing production data to identify areas for improvement in efficiency, cost, and quality.

Root Cause Analysis & Technical Problem-Solving

• Lead structured, cross-functional, root cause investigations for coating-related defects or process deviations using methodologies such as 5 Whys, Fishbone Diagrams, and DMAIC
• Act as the technical lead during customer escalations, investigations, and audits related to coating performance or compliance related to manufacturing
• Drive the implementation of corrective and preventive actions (CAPAs) and ensure timely documentation and communication of findings

Compliance & Documentation

• Ensure manufacturing processes comply with ISO 13485 and internal QMS requirements
• Support and lead validation activities for new and modified processes
• Maintain accurate and compliant documentation to support audits and regulatory inspections
• Implementing and monitoring quality control procedures to ensure products meet customer spec.

Support and/or perform other duties as required

Education, Qualifications & Experience:

• Bachelor’s degree in Engineering (Mechanical, Industrial, Manufacturing) or a related field
• 5+ years of experience in manufacturing engineering, industrial engineering, or process engineering role, preferably in a regulated medical device or pharmaceutical environment
• Lean / Six Sigma Green Belt or higher preferred.
• Demonstrated expertise in leading root cause investigations and communicating findings directly to customers
• Experience working in or supporting cleanroom operations and collaborating with production operators
• Knowledge of coating processes and surface treatments for medical devices is strongly preferred
• Familiarity with process validation, GMP, and ISO 13485
• Excellent interpersonal and communication skills – comfortable interfacing with both customers and shop floor teams.
• Proficiency in CAD/CAM software (or similar): Ability to use computer-aided design and manufacturing software for design and simulation.

Working Conditions and Health & Safety:

• Heated and air-conditioned office environment
• ISO Class 7 Cleanroom
• Laboratory
• Employee is required to use appropriate PPE including, but not limited to, nitrile or latex gloves, lab coat, hair bonnet, shoe covers, beard cover, safety glasses, hearing protection, face shield, or respiratory mask while working in a lab or manufacturing space.

Harland Medical System’s commitment to ensure employee health and safety is a priority. Personnel engaged in manufacturing shall obtain training required by ISO 13485, FDA 21 CFR part 820, FDA 21 CFR part 210 & 211, and Harland Medical System’s internal procedures, where deemed appropriate per assigned job functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit for prolonged period of time. The employee is frequently required to talk and hear; use hands to handle or feel; and reach with hands and arms above shoulder height and below the waist. Using proper lifting techniques, the employee must be able to lift up to 40 lbs.

Quality Control Roving Inspector

Location: West Chester, Pennsylvania

Industry: Precision Medical Device Manufacturing

Job Type: Full Time | 100% Onsite

Shifts: 1st (7:00am–3:30pm), 2nd (3:00pm–11:30pm)

Relocation: Available case by case

Position Overview

Performs in-process and final inspections across multiple machining cells. Acts as a floor-level quality resource supporting machinists and inspectors to maintain quality standards within a regulated medical device environment.

Core Responsibilities

• Perform in-process and final inspections across machining cells
• Support machinists and production teams with quality questions
• Inspect parts using calipers, micrometers, comparators, and other precision tools
• Identify and document nonconformances
• Support corrective actions and quality improvements
• Ensure compliance with ISO 9001 and ISO 13485 standards

Must-Have Qualifications

• 5+ years quality experience in precision machining environment
• Strong blueprint reading and GD&T knowledge
• Experience performing in-process and final inspections
• Proficiency using calipers, micrometers, and comparators
• Working knowledge of ISO 9001 and ISO 13485 standards
• Strong communication and problem-solving skills

Preferred Qualifications

• CNC or Swiss machining background
• Experience generating NCRs and supporting corrective actions
• Experience mentoring inspectors or production staff
• Quality certifications such as CQT, CQI, or Six Sigma

Work Environment & Process

• Precision, climate-controlled medical device facility
• Regulated and quality-driven environment
• Uniforms and safety equipment provided at no cost
• Overtime based on production demands
• Interview process includes virtual interviews, onsite visit, and skills assessment

Job Title: Quality Assurance & Compliance Manager (Aerospace / Precision Machining)

Department: Quality

Reports To: General Manager / Director of Operations

Location: Southampton, MA

FLSA Status: Exempt

Position Summary

Responsible for leading the Quality Management System (QMS) and ensuring compliance with aerospace, defense, and customer requirements. Oversees ISO 9001 / AS9100 certifications, audits, inspection processes, documentation, and traceability within a precision machining or aerospace manufacturing environment.

Key Responsibilities

• QMS & Continuous Improvement
• Manage and improve the QMS in compliance with ISO 9001 and AS9100.
• Maintain procedures, work instructions, and document control.
• Lead CAPA, root cause analysis, and continuous improvement initiatives.
• Track and report quality performance metrics.

Certification & Compliance

• Maintain ISO 9001 / AS9100 certifications and audit readiness.
• Coordinate third-party and customer audits.
• Ensure compliance with customer flow-downs and contract requirements.
• Monitor and implement regulatory/standards updates.
• Aerospace & Defense Quality
• Ensure compliance with AS9102 FAIRs, traceability, and special process controls.
• Support ITAR/EAR and DFARS requirements as applicable.
• Maintain material, process, and certification records.
• Coordinate with NADCAP-approved suppliers.

Inspection & Production Support

• Oversee inspections to drawings, GD&T, and specifications.
• Manage calibration of inspection equipment.
• Control travelers/routers and in-process/final inspection records.
• Support production in resolving nonconformances.

Audits & Supplier Quality

• Conduct internal audits and manage corrective actions.
• Support supplier qualification, monitoring, and audits.
• Ensure timely closure of audit findings.

Customer Quality

• Interface with customers on quality issues and audits.
• Manage portal submissions and reporting.
• Oversee FAIRs, PPAPs, and required documentation.

Training & Leadership

Train staff on quality and compliance procedures.

Promote a culture of quality and traceability.

Advise production, engineering, and purchasing on requirements.

Qualifications

Required

• Bachelor’s degree in Quality, Engineering, Manufacturing, or related field (or equivalent experience).
• 5+ years in aerospace, defense, or precision machining quality.
• Experience with ISO 9001 / AS9100 systems.
• Proficiency in GD&T, blueprint reading, audits, and root cause analysis.

Preferred

• CQE, CQA, or ASQ certification.
• CNC machining / precision manufacturing experience.
• ERP / QMS system familiarity (Epicor a plus).
• Experience with aerospace primes or Tier suppliers.

Skills & Competencies

• Analytical problem-solving.
• Strong documentation and organization.
• Effective auditor/customer communication.
• Detail-oriented with regulatory focus.
• Ability to manage multiple priorities.

Work Environment & Metrics

• Office and shop-floor presence.
• Interaction with production, suppliers, and customers.
• Occasional audit/customer travel.

Success Measured By:

• Certification maintenance.
• Audit results and corrective action closure.
• Reduced nonconformances.
• On-time FAIRs and documentation.
• Supplier and customer quality performance.

Location: Lyndhurst, NJ (in-office preferred; flexibility may be available depending on fit)

Type: Full-time

About Tekcard Payments

Tekcard Payments is a payment processing and technology company supporting merchants nationwide and a growing ISO/partner channel. We run a fast-paced operation where everyone wears multiple hats and client experience matters.

The Role (Not Generic “Customer Service”)

We’re hiring a Payments Client Services Analyst to support merchants and partners across day-to-day servicing, onboarding coordination, and light operations tasks. This is a B2B, finance-operations style support role—ideal for someone coming from banking, accounting support, fintech, merchant services, or other detail-driven client operations.

You will handle merchant requests, coordinate with internal teams (Underwriting/Risk/Tech/Accounting), and keep accounts moving. You may also support our Premier ISO/Partner channel with status updates, documentation requests, and basic system tasks.

What You’ll Do

• Merchant Support (B2B): Handle inbound merchant questions via phone/email/ticketing—funding/deposit questions, batching, statements, charge schedules, and general account support.
• Partner / ISO Channel Support: Assist partners with onboarding status, missing items, and basic platform/process questions (with clear escalation paths).
• Light Operations / Account Maintenance: Update merchant profiles (bank updates, ownership changes, contact changes), help key/confirm data in internal systems, and ensure clean documentation.
• Issue Triage + Escalation: Identify what’s a client education issue vs. a technical issue vs. a risk/underwriting issue; escalate with clean notes and supporting details.
• Chargeback/Dispute Assistance: Guide merchants on dispute documentation and timelines; route cases appropriately.
• Documentation & Case Notes: Maintain accurate notes, checklists, and follow-ups so nothing falls through the cracks.

You’re a Strong Fit If You…

• Communicate clearly and professionally (written + verbal).
• Are organized and comfortable working multiple queues at once.
• Like structured work: checklists, documentation, clean notes, follow-ups.
• Can learn systems quickly (CRM/ticketing, portals, spreadsheets).
• Can stay calm when a merchant is stressed about money/timing.

Relevant Backgrounds That Translate Well

We’re intentionally trying to avoid “retail-only customer service.” Strong backgrounds include:

• Bank branch operations, deposit ops, treasury support, ACH support
• Accounts receivable / billing support / client accounting support
• Mortgage servicing support / loan operations / escrow processing
• Merchant services support, fintech support, payment operations
• B2B customer support where accuracy + documentation mattered

Requirements

• 1–3+ years in a client-facing operations role (banking, fintech, accounting support, merchant services, etc.)
• Strong attention to detail and comfort with systems + Excel/Google Sheets
• Ability to handle sensitive information with professionalism and discretion

Nice to Have

• Payments/merchant services exposure (funding, batching, statements, chargebacks)
• Experience supporting partners/agents/ISOs (B2B channel support)
• Familiarity with onboarding workflows and verification steps
• Equal Opportunity Employer: Tekcard Payments is an equal opportunity employer.

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Test Equipment Engineering (TEE) includes the engineering disciplines responsible for systems design & test with all Raytheon products. Our engineers are responsible for every element of the development lifecycle for test including: test requirements, test system design, flight simulations, hardware-in-the-loop, computer-in-the-loop, advanced engineering prototyping technology, flight operations for manned and unmanned vehicles, environmental testing, environmental characterization and engineering laboratory management. 

What You Will Do

We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. 

As part of the Test Environment Support Administration (TESA) team, you be working with both leading-edge technologies and legacy systems to support multiple products and programs throughout Raytheon. You will provide Test Equipment (TE) integration, security consultation, troubleshooting, sustainment and compliance.

• Provide Cybersecurity compliance guidance to engineering for production and procurement of TE
• Support Flight Test capabilities and processes for Raytheon test systems
• Develop Cybersecurity compliant TE (Linux, IOS, Windows)
• Install software packages/updates to enhance operations and testing of production hardware
• Troubleshoot production and development TE to ensure connectivity, functionality, compliance, and test integrity
• Collaborate with Digital Technologies to integrate TE to controlled networks or enterprises
• Collaborate with Cybersecurity to ensure TE compliance (using tools such as Nessus, Splunk, Ivanti, and locally procured software
• Collaborate with engineering to ensure changes do not affect the availability or test integrity on TE
• Support any and all reviews required prior to implementation of any changes to TE

This position is 100% ONSITE in Tucson, AZ

Qualifications You Must Have

• Typically requires a Bachelor’s Degree in Science, Technology, Engineering, or Mathematics (STEM)
• Minimum eight (8) years of relevant experience with systems administration of Linux, Networking, and or Windows (in desktop or server environments)
• Experience with user account management, software installation and or technical customer support
• US Citizen - Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• DoD 8570.01m IAT II certified credentials (Sec+, CISM, etc.)
• Experience leading small teams to troubleshoot complex multi-system test platforms
• Experience as a System Engineer with an understanding of managing Operational Technology and/or test systems in a production environment
• Experience working in a classified environment
• Troubleshooting ability with all Microsoft Windows and Linux systems
• Customer service and training skills, including oral and technical written communications
• Independent problem-solving ability of complex hardware/software issues

Learn More & Apply Now!

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

This position offers relocation.

Learn More & Apply Now!

Please consider the following role type definitions as you apply for this role:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: position is in beautiful Tucson, AZ. Tucson has a friendly, caring and laid-back atmosphere, combined with the innovation and energy of a metropolitan region and recognized as one of America’s 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature’s best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson’s fantastic weather lets residents enjoy the outdoors year-round.

Tucson, AZ: ,-az-location

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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Job Title: Product Owner – Embedded System Development

Location: Portland, OR

Job Type: Full-Time

Job Overview

We are seeking an experienced Product Owner – Embedded Systems Development to drive product vision, roadmap, and delivery for embedded platforms, including Android, Linux/QNX, and kernel-level infrastructure environments. The role requires close collaboration with automation, infrastructure, and development teams to ensure effective backlog management, strategic alignment, and predictable sprint delivery.

The ideal candidate will possess strong experience working with embedded or automotive software development teams, with the ability to translate product requirements into clear features, user stories, and acceptance criteria, while ensuring alignment with program objectives and development timelines.

Key Responsibilities

Product Ownership & Backlog Management

• Own and manage the product backlog for embedded software and automation frameworks.
• Define features and user stories with clear Definition of Done (DoD) and acceptance criteria.
• Ensure traceability by linking features and stories to product and system requirements.
• Prioritize backlog items to align with program goals, engineering capacity, and sprint planning.
• Continuously refine and groom backlog items in collaboration with engineering teams to ensure clarity and feasibility.

Agile Delivery & Team Collaboration

• Work closely with Scrum Masters, Engineering Leads, and development teams to drive predictable, iteration-based delivery.
• Coordinate with Automation and Infrastructure teams working on Kernel, QNX, Linux, and Android environments.
• Facilitate backlog grooming, sprint planning, and iteration reviews.
• Ensure alignment between automation, infrastructure, and development teams for effective sprint execution.
• Support automation scrum iterations in coordination with senior automation engineers.

Stakeholder Management

• Serve as the primary liaison between engineering teams and product/program stakeholders.
• Communicate priorities, roadmap updates, and sprint outcomes to cross-functional teams.
• Ensure that development activities align with product strategy and program objectives.

Development Process & Technical Collaboration

• Demonstrate strong understanding of software development lifecycle and embedded development processes.
• Collaborate with development and validation teams to drive effective development process management.
• Work closely with engineering teams to ensure technical feasibility and clarity of requirements.
• Support continuous improvement in development workflows, testing strategies, and automation initiatives.

Required Skills & Qualifications

Education:

Bachelor’s or Master’s degree in Computer Science, Electronics, Embedded Systems, or related field.

Experience:

7+ years of experience in product ownership, product management, or technical program roles, preferably within embedded or automotive software development environments.

Preferred Qualifications

• Experience with embedded platforms such as Linux, QNX, Android, or RTOS-based systems.
• Experience working in automotive infotainment, embedded automation frameworks, or system infrastructure teams.
• Strong understanding of kernel-level development environments and embedded system architecture.
• Experience working with cross-functional teams in global engineering environments.

Job Title: Azure Architect

Location : Chicago, IL (Onsite Role-5 Days Onsite Per week)

Duration : 12+ Months Contract

Teams Meeting Interview

Job Description:

Required Skills:

• Experience with Azure Shell scripting/PowerShell scripting
• Exposure to multiple, diverse technologies and processing environments
• Knowledge of all components of technical architecture
• Strong understanding of network architecture and application development methodologies
• Strong understanding of SOA, object-oriented analysis and design, and/or client/server
• Strong client-facing consultative skills, able to act as a customer advocate;
• Understanding of Windows Server architecture –Windows 2016, Windows 2019 and IIS;
• Understanding of Linux Server architecture – RHEL, Oracle Linux, Amazon Linux, etc.
• Experience with containers (Docker) and orchestration (Kubernetes) technologies;
• Familiar with one or more server-side scripting languages (e.g. PowerShell, Python, Bash)
• Familiarity with server hardware selection, design and troubleshooting;
• Understanding of High Availability and Networked Storage solutions including Clustering, Failover and Disaster Recovery products and concepts such as MS Clustering Services, Load Balancing, Routers, LUNS, SAN and NAS;
• Understanding of application layer protocols, such as HTTP/S, TCP/IP, UDP and Web sockets;
• Demonstrated abilities with SSO-related software such as AADConnect, ADFS, Ping Identity, OpenSSO, oAuth, Okta or other SAML & OpenID Connect providers;
• Understanding of Web application security and concepts, such as Ticketing, header injection, XSS, SSL, HTTPS, Kerberos, certificates, Active Directory, LDAP, reverse proxies and firewalls;
• Hands on experience designing and deploying complex solutions in Azure, AWS, Google Cloud or other cloud providers;
• Excellent presentation and communication skills to technical and non-technical audiences

Project description

This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value

Responsibilities

Platform Ownership

Network & Monitoring Tools (must have)

Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.

Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded

Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards. Systems Administration (must have)

Provide sysadmin support for Linux and Windows servers, including:

Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)

OS level troubleshooting and configuration

Monitoring and logging enablement

Support hybrid environments spanning on prem and Azure infrastructure.

A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.

Observability & Event Management Support (should have)

Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.

Assist with event management workflows, ensuring alerts are actionable and routed correctly.

Participate in efforts to reduce alert noise and repeat incidents. SIEM & Security Visibility (nice to have)

Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.

Support log ingestion, troubleshooting, and collaboration with security and incident response teams.

Ensure infrastructure and network telemetry supports security detection requirements. Cloud Monitoring & Azure Integration (should have)

Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:

Azure Monitor and Log Analytics integrations

Observability for Azure hosted workloads Automation, AI & Continuous Improvement (nice to have)

Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:

Improve signal quality / reduce alert fatigue

Support faster incident triage

Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.

Knowledge Transfer & Operational Resilience

Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.

Support on call or escalation rotations as needed.

Skills

Must have

Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments

Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).

Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds

Not a must but nice to have experience with platform like StruxureWare.

Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.

Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).

Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.

Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.

Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.

Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.

Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations

Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.

Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.

Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.

Experience with change management practices in an enterprise IT environment is beneficial