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Aera Technology is a pioneer in the growing category of Decision Intelligence the technology to digitize, augment, and automate decision-making processes with AI and machine learning. Through our AI decision automation platform, Aera Decision Cloud, we are helping the best-known brands in the world make smarter, faster decisions.

Privately-held and VC-funded, we have a global team of over 400 Aeranauts and we're growing. We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed. We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable.

As a Client Partner, you will partner with senior executives at the most recognized companies in the world to drive adoption of our game-changing platform. Employing a consultative, value-driven approach to sales & client management, you will identify and cultivate new opportunities, manage a robust pipeline, develop, and execute account-specific strategies to close large strategic deals, with new and existing clients, owning overall responsibility for the client relationship. You bring a strategic, consultative mindset and a strong point of view on how to create and sustain value to the table.

The ideal candidate will be based out the NY/NJ area.

• Identify new business (Hunting) by identifying, qualifying, and closing new SaaS opportunities
• Meet and exceed quarterly and annual sales ACV bookings targets
• Develop and maintain strong relationships with key decision makers
• Actively seek out new business opportunities to develop pipeline
• Stay current on industry trends and market developments
• Work closely with cross-functional teams to ensure seamless sales processes and successful transition to client implementation

• Must be based in the New York or New Jersey areas
• A player with 7+ years experience serving large enterprise customers
• Experience in industrial verticals (e.g. manufacturing, chemicals) with a focus on the following domains: Supply Chain / Planning / Data Analytics
• Solid track record in either management consulting or enterprise software sales, with successful engagements with the C-suite, account development and net new sales
• Excellent communication, presentation, negotiation, and interpersonal skills
• Ability to work in a fast-paced, dynamic, high-growth environment and meet tight deadlines
• Bachelor's degree in a STEM or Business related field

• Strong understanding of the chemicals and/or manufacturing industries
• Network of contacts in the field
• Background in Data Analytics / Planning / ML/AI a definite plus
• Supply Chain or Finance experience a plus

$200,000 - $220,000 a year

Compensation for this position consists of $220,000+ salary + 10-12% commission on all NNARR (uncapped) + Meaningful equity. OTE is $350,000 - $400,000. Actual compensation offered will vary based on a number of factors including prior experience and location. Commission is based on sales performance and is not guaranteed. Equity value is subject to company valuation and vesting requirements.

If you share our passion for building a sustainable, intelligent, and efficient world, you're in the right place. Established in 2017 and headquartered in Mountain View, California, we're a series C start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let's build this!

Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, Aera Technology will consider for employment qualified applicants with arrest and conviction records.

Benefits Summary

At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You'll find comprehensive medical, vision and dental plans, a 401K plan, flexible paid time off, remote work reimbursement, generous parental leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you're working from the office, you'll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Threatcop AI Inc. is an AI-powered People Security Management (PSM) product that empowers organizations to build a human firewall through automated simulations, self-serve training, and proactive threat mitigation in the US Market. As an Account Executive, you will play a pivotal role in expanding our customer base by delivering impactful product demonstrations, driving end-to-end deal closures, and aligning closely with cross-functional teams to ensure an exceptional customer experience.

Responsibilities:

• Acquire new logo accounts in the US market by driving strategic outbound prospecting, networking, and relationship building to meet or exceed monthly and quarterly sales targets consistently.

• Own the complete sales lifecycle from initial outreach, discovery, product demonstration, proposal creation, negotiation, and deal closure while ensuring accurate pipeline management in CRM systems.

• Build and maintain a healthy sales pipeline by deploying structured prospecting strategies, following lead cadence best practices, and converting inbound and outbound opportunities into qualified deals.

• Deliver impactful product demonstrations of Threatcop’s AI-powered People Security Management (PSM) platform, including TSAT, TLMS, TDMARC, and TPIR, effectively communicating how the platform strengthens an organization’s human firewall.

• Articulate the value proposition of Threatcop’s full product suite by educating enterprise customers on how automated simulations, self-serve training, and proactive threat mitigation improve employee security awareness and reduce human risk.

• Maintain accurate sales forecasts and performance tracking by recording daily activities, opportunity stages, and deal progress within CRM systems.

• Collaborate closely with marketing, lead generation, and product teams to refine messaging, strengthen value positioning, and improve lead conversion rates.

• Ensure smooth customer onboarding and early adoption by coordinating with customer success and product support teams to deliver a seamless post-sale experience.

• Represent Threatcop at industry events, conferences, webinars, and networking forums across the cybersecurity ecosystem to promote the brand, engage with prospective customers and partners, generate new business opportunities, and strengthen Threatcop’s presence in the market.

• Stay updated on cybersecurity trends, phishing threats, and human risk management practices to position Threatcop effectively against competitors and engage in consultative sales conversations with enterprise clients.

Requirements:

• Bachelor’s or Master’s degree.

• 2+ years of experience in B2B SaaS product sales, ideally with cybersecurity or enterprise software in the US market, is a MUST have.

• Strong communication, negotiation, and consultative selling skills.

About Us:

Threatcop AI Inc. is a leading People Security Management(PSM) company and a subsidiary of Kratikal Tech Limited.

Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense.

Serving over 250+ large enterprises and 600+ SMEs across 30+ countries , Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh.

We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats.

For more details, visit us at:

6011 HWY 182, Morgan City, LA

A Director of Operations is an energetic restaurant operations leader capable of leading three above store leaders towards restaurant operations excellence. As a Director of Operations, you will have the responsibility of overseeing the people, processes, and operations to drive brand excellence in the day-to-day operations of all assigned stores. This person must have proven experience to turn around low performing restaurants. You will be responsible for ensuring the hiring, training of all positions is properly executed. You will directly support above store leaders, plan and set goals while focusing on in-store problem solving and process improvement while holding the Territory Manager, Area Coaches and Restaurant Managers to brand standards. The Director of Operations (DO) is organized, open-minded, self-starter, creative and with an extroverted personality that gives direction well and has a track record of consistently exceeding the guests and company expectations. The DO demonstrates a growth mindset that can seize every new opportunity to get the job done more effectively and efficiently. The Director of Operations must be a high processing thinker and problem solver.

• Mentors each above store leader in the market and ensuring customer satisfaction
• Ensure above store and store level leaders work the designated schedule that prioritizes the business during peak hours
• Monitors Mc Lane orders and provides necessary training ensure forecasting and bill to processes are applied
• Delivers RCP (Restaurant Controllable Profit) and meet targeted flow-thru/EBITDA in each restaurant
• Analyzing reports to identify opportunities of growth
• Top-line orientation through operational focus, and correct operational procedures by the brand standards
• Increase sales over the previous year for each assigned unit
• Executing the highest FSCC and HQSC standards, local health & safety codes to ensure compliance
• Takes ownership, identifies, and determines R&M (Repairs & Maintenance) issues and works with Area Coaches to resolve issues and implement preventive maintenance checklist & processes based upon sales volume
• Works a customer based 50 hour plus work week; reports directly to the Chief Executive Officer
• Operates well in a hands-on working environment; contribute to maximizing P&L management, cash control/security procedures, maintaining inventory, manage labor, review financial reports, and demonstrates a sense of urgency in taking appropriate action; multitask and quickly prioritize tasks
• Communicates effectively to each level of our organization to provide timely verbal and written feedback to protect and grow our business
• Conducts effective and consistent visits using period and weekly calendars and provides verbal and written feedback documents to above store and store level leaders
• Has a working knowledge of local store marketing techniques and sales building; high level of integrity and business ethics; the ability to recruit and develop people who will move the organization forward; strong analytical skills to assess situations, determine root cause, initiate a plan of action, and follow through to resolve
• Excellent communication and delegating skills; strategic goal-setting skills, the ability to make tough decisions in a fast-paced work environment; and strong collaborative and team-building skills
• Demonstrates knowledge and understanding of our competitors' current activities and the ability to anticipate trends and effectively manages emerging business needs
• Monitors COGS (Cost of Goods Sold) by mandating Area Coaches actively engage in daily inventory counts
• Develops an action plan to address stores with B2B over 7%
• Develops an action plan to address all restaurant speed concerns to meet brand standards
• Develops an action plan to address delivery driver and staffing needs
• Develops an action plan to address stores with COGS above 28%
• Plans, establishes, and maintains a sound and effective restaurant management organization capable of achieving or exceeding the desired sales, profitability, and customer satisfaction goals
• Motivates restaurant management team to improve customer satisfaction, increase revenue and profits, and for optimum restaurant performance

• Director of Operations supports the above store leaders by encouraging their management teams to improve performance and capability through continuously upgrading and developing high level talent across all levels
• Hires, develops, and promotes a strong staffing bench/surplus by consistently preparing Area Coaches and General Managers
• Ensures internal promotions and external hiring processes are executed at the Area Coach and restaurant level
• Takes personal accountability in developing Area Coaches and General Managers to ensure proper training and development is received prior to promotion
• Fosters active development of talent and results by continuously ranking and upgrading talent
• Holds Area Coaches accountable for being 100% staffed at all levels - Team Members, Shift Managers and RGMs who demonstrate celebrity treatment to everyone
• Ensures execution of the selection and training processes, through Hiring Zone and completion of Learning Zone courses in their restaurants and to hire and train and model behaviors that develop talent to achieve bench and staffing targets
• Collaborates with all other leaders in the Region to build know how, share best practices and resources to support the Region
• Builds a culture of recognition by celebrating successes of our teams
• Involved in new employee orientation and monitoring training processes to ensure quality training
• Ensures all Restaurant Managers are Gold Seal certified
• Ensures Area Coaches and Restaurant Managers are using progressive discipline and proper documentation to address underperforming staff
• Trains and enforces Area Coaches conducting daily cash audits and addressing concerns specified by the daily recaps to control loss prevention
• Creates and proposes (to CEO) monthly contest to promote competition focused on driving company goals and targets
• Completes all administrative duties in a timely manner that meets deadlines and follows instructions
• Possesses interpersonal skills that will allow the effective candidate to manage, coach, develop and motivate current managers
• Direct and manage overall operations of restaurants through on-site visits and analysis of reports. Ensures assigned area achieves financial commitments and guest satisfaction standards
• Provide strategic and tactical guidance to develop restaurant operations, standards and guidelines including service, product preparation, sales, guest relations, safety/security, marketing and GM development
• Ensure direct reports perform all necessary administrative and accounting duties promptly and properly. This includes preparing/overseeing and submitting accurate daily/weekly/monthly paperwork, ensuring cash handling procedures, maintaining and controlling of restaurant assets, maintaining food and beverage inventory, compliance with local, state and federal laws, regulations and guidelines, adhering to the restaurant operating budget, and managing service contracts
• Ensure direct reports perform all necessary administrative and accounting duties promptly and accurately. Monitors capital expenditures within each restaurant and for the assigned area
• Analyze systems and procedures for continual improvement. Provides strategic direction for sales, operations and promotions

• Proven experience managing multiple above store leaders to meet restaurant standards and targets
• Good communication skills and strong interpersonal and conflict resolution skills
• Proficient business math and accounting skills
• Can make strong analytical decisions
• Proficient computer literacy
• College or University Degree Preferred
• Three to five years of successful high sales volume
• Operational management experience in the Quick Service Restaurant industry
• Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees
• Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
• Operates with integrity and confidentiality
• Must be able to analyze a general ledger document
• Must be able to put together weekly rack and stack based upon prior week's profitability data, i.e. labor %, COGS%, allowances %, etc.
• Must be able to analyze P&L profitability and create reports for the field that highlights results for period end P&Ls
• Must be able to analyze sales and transaction trends to develop local store marketing strategy, driving a consistent message
• Must be able to implement AHA Hut's overall vision without fail
• Must be able to create bonus programs that motivate team members to implement AHA Hut's vision
• Must be able to create and implement a successful delivery driver program that includes hiring of driving and retaining of drivers to drive

CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 253-bed hospital serving the fastest-growing area of San Antonio. Specialized care includes orthopedic and surgical care with advanced spine surgery, Intensive Care, complex neurology for treating stroke and other neurovascular issues, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, women's services, a newborn nursery, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, emergency services, and more. The campus also boasts an Outpatient Imaging Center, an Ambulatory Surgery Center, and four medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.

Summary:

The Registered Nurse Lactation Counselor provides expert lactation support and education to breastfeeding mothers and infants, utilizing the nursing process to assess, plan, implement, and evaluate individualized care. This role involves providing in-person consultations, telephone follow-ups, and outpatient services to address lactation challenges, enhance breastfeeding success, and ensure mothers and infants receive optimal care. The Lactation consultant works closely with lactation counselors, physicians, nursing staff, and other healthcare providers to coordinate care, provide education, and ensure continuity of lactation support after discharge. The role also includes patient education, staff training, and promotion of lactation resources.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.

Patient Education and Counseling:

• Educate mothers and families about proper breastfeeding techniques, infant feeding cues, and the benefits of breastfeeding.
• Develop and implement personalized care plans that support breastfeeding success.
• Provide emotional support and encouragement to empower families to meet their breastfeeding goals.
• Document all interactions, assessments, and care provided in accordance with hospital policies and patient privacy regulations.
• Offer timely and responsive assistance to mothers requiring follow-up care, ensuring they feel supported in their breastfeeding journey.

Collaboration and Coordination of Care:

• Collaborate with physicians, nurses, and other healthcare providers to ensure seamless continuity of care for breastfeeding families.
• Communicate and coordinate effectively with hospital staff to ensure lactation needs are addressed during hospital stays and post-discharge.
• Follow up with patients to monitor progress, address any concerns, and adjust care plans as needed.

Outpatient Lactation Support:

• Provide individualized lactation support to mothers and infants through outpatient follow-up, including in-person visits and telephone consultations.
• Assess breastfeeding techniques, infant latch, milk supply, and overall breastfeeding goals.
• Address common lactation challenges, including sore nipples, low milk supply, latch issues, and breastfeeding pain, using evidence-based strategies.
• Provide guidance and support for mothers and infants experiencing more complex issues.

Training and Education for Staff:

• Assist in the training and education of hospital staff, including nurses and other healthcare providers, to ensure accurate and consistent lactation information is provided to patients.
• Promote best practices in lactation care across the hospital through in-service training and educational resources.

Program Development and Improvement:

• Contribute to the development and improvement of lactation services, ensuring they align with current evidence-based guidelines.
• Participate in quality improvement initiatives and audits to enhance patient outcomes and satisfaction.

Additional Responsibilities:

• Carries out other duties as assigned.

Job Requirements:

Education/Skills

• Associate Degree in Nursing (ADN) required
• Bachelor's degree in nursing or related field preferred

Experience

• In hospital experience preferred
• Outpatient follow-up care experience preferred
• In-depth knowledge of lactation practices, breastfeeding management, and maternal-infant health required
• Must have strong clinical assessment and critical thinking skills to address patient needs effectively
• Excellent communication, counseling, and interpersonal skills required
• Must be able to work collaboratively in a multidisciplinary team and support diverse patient populations
• Strong organizational and documentation skills needed

Licenses, Registrations, or Certifications

• RN License in the state of employment or compact required
• IBCLC (International Board-Certified Lactation Consultant) certification required
• BLS (Basic Life Support) required.

In accordance with the CHRISTUS Health License, Certification, and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

7AM - 7PM

Work Type:

Full Time

• 
  Curriculum Vitae - Your most recently updated C.V.
  
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  Cover Letter (Optional)
  
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  Statement of Research - Statement of Research and Extension
  Please submit a 2-page Statement of Research and Extension Interests including how your current and/or past research and extension experience could contribute to, or be applicable to, the needs of the local community. Provide examples of potential goals and outcomes from your research and extension activities.
  
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  References - Please provide 3 references: names, titles and contact information.
  
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  College Level Transcripts - Electronic transcripts or legible scanned copies (PDF) of original transcripts will be accepted. Transcripts must identify course work completed, grades earned, degrees conferred and confer dates. Please DO NOT send transcripts that are password protected.
  

• 3-5 required (contact information only)

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

The Contracting Officer-Sponsored Programs role will review, process, approve, negotiate, and administer assigned sponsored proposals and awards, which may include governmental, industry, non-U.S. and/or not-for-profit funding of grants, contracts, and other sponsored agreements and donations in
the support of research. Provide services and guidance to faculty and research staff. Review, analyze, and interpret new awards terms and conditions.

Job Duty 1 -
Analyze solicitations and review proposals to ensure proposals are complete and compliant with Institute policies, agency regulations, and solicitation requirements. Review sign any required Institute Representations and Certifications.

Job Duty 2 -
Identify proposal risks and review mitigation strategies with management. Submit all assigned, approved, compliant proposals prior to deadlines.

Job Duty 3 -
Review and interpret sponsored agreement language. Resolve contractual issues, negotiating contract changes, and executing agreements on behalf of the Institute's research corporations with an approved corporation officer.

Job Duty 4 -
Provide Post award administration. Monitor administration of awarded sponsored projects and serve as contact for all business/contractual matters throughout life cycle of sponsored program awards. Resolve issues brought forward by researchers and unit administrators. Prepare business correspondence and notices required by award terms.

Job Duty 5 -
Maintain current working knowledge of applicable federal regulations, state laws, Institute policies, and sponsor requirements.

Job Duty 6 -
Advise faculty, project directors and financial and administrative staff on proposal submission process, post award administration, regulatory compliance requirements and Institute policy, coordinating with other units supporting research including Conflict of Interest, Research Integrity Assurance, Research Security, Export Control, Corporate Engagement, Technology Licensing, and the Georgia Tech Office of Legal Affairs.

Job Duty 7 -
Perform other job-related duties as assigned

Educational Requirements
Bachelor's Degree or an equivalent combination of education and experience

Other Required Qualifications
U.S. Citizen or Permanent Resident Card.

Required Experience
Three or more years of job-related experience

Preferred Educational Qualifications

• JD or equivalent combination of education and experience

Preferred Experience

• Experience in addressing contracting issues in Non-Disclosure Agreements, Material Transfer Agreements, and Data Use Agreements at various stages of the sponsored program life cycle.
• Experience in identifying industry-specific contracting concerns across a wide variety of industries; solution-oriented in addressing those concerns.
• Experience identifying common research compliance issues (e.g. export, human subjects research, intellectual property management, data storage and handling) and working with colleagues across campus to address and manage those issues in industry contracts.

ABILITIES
Ability to organize and prioritize multiple objectives, exercise independent judgement, consistently meet deadlines, work effectively and professionally with all levels of internal and external customers on complex issues and problems, proactively make decisions and produce practical solutions in challenging situations, and work well independently and in a team environment.

KNOWLEDGE
This job requires broad knowledge of sponsored contract and grant administration policies and regulations, which may include those specific to Federal Acquisition Regulations (FAR), 2 CFR 200, Bayh-Dole Act, and specific federal agency requirements including DOD, NSF, DOE, and NIH. Knowledge of different contract types (including Cost Reimbursement, Fixed Priced, Time and Material, Indefinite Delivery-Indefinite Quantity, Other Transaction Agreements, etc.) and terms applicable to sponsored research is preferred.

SKILLS
Excellent customer service skills to address issues and problems effectively and professionally in a compliance-driven, high-pressure environment. Exemplary reading comprehension and logical reasoning skills. Excellent communication skills, both verbal and written. Proactive decision-making and problem-solving skills to respond to high-pressure situations. Skills related to the use of office equipment and specialized computer applications and systems.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia ( ).

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Grade R08

Anticipated annual salary $80,432.00 to $135,930.00 commensurate with qualifications

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

**DIRECT APPLICANTS ONLY; WILL NOT RESPOND TO RECRUITING FIRMS**

Job Title: Account Manager (Client Services Lead)

Department: Business Development

Reports To: Global Vice President, BD

Environment: Drug Free Workplace

HQ Office: Houston, TX 77046

Location: Remote, requires Travels

Position Summary:

The Account Manager, also known as Client Services Lead (CSL), will primarily focus on strengthening and deepening client relationships and overall account health, ensuring clients receive value from the services provided. Account Managers will be responsible for up-selling and cross-selling of additional service lines that align to both client and Revenew objectives.

Ideal CSL Candidate Profile:

• Seasoned Account Manager with 10+ years of consultative selling at a national/enterprise level
• Current resident of the Houston area with willingness to travel (20-30%)
• A driven sales professional with consultative approach to managing complex client relationships
• Proven track record of meeting and exceeding quotas
• Preference will be given to candidates with an existing rolodex of contacts/relationships at prospective client companies
• Ideal prospective clients are those with $3B+ in annual revenue in Pharma, Automotive, Chemical, Mining, and/or Industrial Manufacturing industries

Essential Duties and Responsibilities:

Client Relationship Management:

• Act as the primary point of contact for clients
• Foster strong relationships at multiple levels within the organization
• Develop relationships with all identified buyer personas in key departments
• Ensure clients are satisfied and address any concerns or feedback
• Address operational concerns - audits taking too long, lack of communication from planner or auditor, etc.
• Address client concerns – known items, giving away issues without fair compensation, etc.
• Monitors and communicates/presents overall audit/project progress, findings, program metrics, and corrective actions to clients (quarterly, but at least annually)
• Creates and develops account delivery plans, i.e. audit/project plans (at least annually)
• Assist operations with client roadblocks (e.g. delayed kick-offs, settlements, timely response to data and system access requests)
• Conduct regular check-ins and strategic discussions to understand evolving client needs (executive summary meetings)
• Responsible for gathering data and compiling presentations for client engagement meetings (including specified portions of status calls) while also leading and guiding these discussions
• Maintain regular onsite presence at clients’ offices (i.e. quarterly visits)
• Assist Operations with escalating disputes to client sponsor when necessary
• Hosting and cultivating client relationships through high-level engagements, such as meals, charitable sponsorships, golf outings, concerts, and sporting events

Account Strategy & Growth:

• Develop strategic account plans that meet both client objectives and our revenue targets
• Work to expand scope of existing services (e.g. larger number of CC audits, expand SPR to cover international locations, etc.)
• Meet annual account growth targets established during annual planning cycles
• Identify and propose additional services that align with the client's and Revenew’s goals
• Monitor market trends to identify opportunities for growth

Contract & Financial Oversight:

• Handle contract renewals, negotiations, and pricing discussions (with client and internally)
• Ensure accounts are profitable, managing forecasted revenue
• Address any billing issues, invoicing and ensure timely payment

Other

• Facilitate regular collaboration with operations teams (PI, SPR, STR, Severance Tax, CC) to continually assess emerging opportunities and address ongoing challenges
• Responsible for status reports, executive summary materials, RFPs, presentations, etc.
• Perform CRM, marketing, social media and internal reporting duties, as assigned
• Leverage client relationship to get peer leads/referrals for the BD Hunters

Qualifications:

Education/Experience:

• Bachelor’s degree in Business Administration, Sales, or relevant field
• At least 10 years of experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role
• Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-Level sponsors
• Strong business acumen with a consultative approach to managing complex client relationships
• Proven track record of meeting and exceeding quotas and receiving positive customer feedback
• Adept at handling multiple account management projects simultaneously, while maintaining sharp attention to detail
• Proficient with common CRM software, such as HubSpot, ZoomInfo, LI Sales Navigator etc.

Language Ability:

Dynamic personality with exceptional communication, negotiation, and presentation skills while being an active listener.

Computer Skills:

Strong working knowledge of computers, Microsoft Office Suite, and applicable CRM tools.

Traveling Demands:

Travel is required and will depend on the geographical location of assigned clients. An average of 20-40% of time may be spent traveling to visit clients to perform the above-described roles and responsibilities. Company will reimburse for business-related travels as described in Revenew’s Travel and Business Expense Guidelines.

Compensation:

Competitive base salary commensurate with experience and incentive bonus program, which is based on individual performance.

Pre-engagement requirements:

Revenew International is a Drug Free workplace. All employees and contractors are required to successfully complete background checks and drug tests as part of the pre-employment screening process and prior to starting work for the Company.

E-Verify:

Revenew participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work in the U.S., Revenew is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Company Description:

Revenew International is a professional services consulting firm specializing in five complementary services – Contract Compliance Reviews, Supplier Payment Reviews, Sales Tax Recovery, Severance Tax Consulting, and Performance Improvement engagements. Headquartered in Houston, TX, the company offers its services across North America. In its 26-year history, Revenew has successfully performed thousands of engagements throughout the U.S., generating more than two billion dollars ($2B) in revenue, cost recovery, and cost reduction benefits for our clients.