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Role: Engagement Manager– Digital Health Experience

Location: Remote (U.S.)

Duration: 6-Month Contract

Working Time Zone: PST (Pacific Time Zone)

Position Overview

We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.

The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.

This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.

Key Responsibilities

• Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
• Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
• Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
• Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
• Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
• Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
• Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
• Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.

Required Qualifications

• Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
• Hands-on experience in project management and platform implementation for consumer-facing digital products.
• Experience driving user engagement, retention, and adoption for mobile or digital applications.
• Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
• Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
• Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.

Preferred Qualifications

• Experience working within digital health, healthcare technology, or healthcare consumer platforms.
• Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
• Experience integrating engagement tools with mobile health applications or digital health platforms.
• Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.

Digital Content Specialist II (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Content Specialist II on our Digital Marketing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Digital Content Specialist II, you will support UX copywriting and content
across AMA's digital platforms, with a primary focus on FREIDA, a platform that
helps medical students search for and evaluate residency programs. The role contributes
to the creation of specialty-specific informational content, user-facing copy,
and messaging that helps guide medical students, residents, and physicians
through critical career decisions. Working under established UX and content
standards, this role applies UX writing best practices to improve clarity,
engagement, and usability. The position works closely with product, UX, and
marketing teams to ensure content is consistent, effective, and aligned with
the overall member experience.

RESPONSIBILITIES:

Writing and Content Development

• Write comprehensive Q&A content for individual medical specialties within the FREIDA Specialty Guide
• Develop and maintain informational content across FREIDA resources, including the Residency Guide and student-facing guidance materials
• Develop copy for the Program Director Portal, including guidance, instructions, and resource content
• Create push notifications, alert banners, and promotional messaging to support engagement and highlight key deadlines and seasonal activities
• Collaborate with medical education stakeholders to ensure content accuracy and clinical appropriateness

FREIDA Content

• Create clear, concise, and user-centered copy for FREIDA and AMA digital properties that support the FREIDA experience, including AMAone and related join/renew and sign-in flows
• Write and optimize UX copy for onboarding sequences, navigation, error states, and transactional touchpoints
• Work on landing page and member-facing content that supports usability and conversion goals
• Collaborate with UX designers to integrate copy early in the design process and support effective content-design collaboration
• Conduct content audits and contribute recommendations to improve clarity and usability

User Insight and Industry Awareness

• Develop an understanding of medical student, resident, and physician behaviors to inform content strategy and UX copy decisions
• Apply user insight and evolving UX and healthcare education trends to support product, design, and marketing initiatives
• Refine content based on user feedback, observed behavior, and performance data

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in English, Communications, Journalism, Marketing, or a related field required
2. Ability to translate complex or regulated information into clear, user-centered language
3. Experience collaborating with product, design, and marketing teams through content contributions
4. Experience supporting content standards, including voice, tone, and style guidelines
5. Comfort presenting recommendations and incorporating stakeholder feedback
6. Hands-on experience with enterprise CMS platforms, preferably Drupal, and collaboration tools including JIRA, Confluence, Asana and Figma
7. Working knowledge of Google Analytics and Power BI to inform content improvements

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the Georgia Tech Library

The Georgia Tech Library is a member of the University System of Georgia library consortia, Atlanta Regional Council for Higher Education (ARCHE), the Association of Research Libraries (ARL), and the Association of Southeastern Research Libraries (ASERL), and the Association for College and Research Libraries (ACRL). The Georgia Tech Library has a unique and progressive service model that relies heavily on technology and electronic formats. Electronic resources account for 79% of our overall content, 98% of the Library's content expenditures and 99% of our content usage and most of our print collections are held in a high-density, climate-controlled storage facility in collaboration with Emory University Libraries. The GT Library works to fulfill the mission and vision of Georgia Tech and is committed to supporting the Institute's new Strategic Plan. The leadership orchestrates our efforts to ensure and maintain a positive, diverse, equitable and inclusive work environment where everyone can thrive.

The Library () at the Georgia Institute of Technology in Atlanta, Georgia is seeking a collaborative and knowledgeable librarian to lead and manage digital accessibility services to further support the Library's ongoing commitment to ensure that all Library resources and digital assets can be used by all members of the Georgia Tech community, regardless of ability. The Title II and Digital Access Librarian works collaboratively across the library to ensure a unified strategy for proactive and remediated digital resource accessibility, including Course Reserves, Interlibrary Loan, Digital Repository, and other Library digital interfaces. Reporting to the Head of Technical Services this position will serve as the Service Owner for the Library's Title II and Accessibility initiatives including coordinating digital accessibility remediation, working with vendors and campus partners, and participating in strategic decision-making as a core member of various internal and external committees. The Title II and Digital Access Librarian will provide expert advice regarding digital accessibility to inform and support the Georgia Tech Library's vision of innovating services, tools, and access to all for an inclusive future.

This is a 12-month faculty position with an effort distribution of 80% excellence in assigned duties, 10% scholarship, and 10% professional service to the library profession. Up to two (2) years credit for previous professional experience may be given at the time of employment, in which case such credit will be stated in the offer letter. The Georgia Tech Library Faculty may enjoy flexible work schedules, professional development, and a healthy work-life balance.

This is not a remote position, but some teleworking hours is supported.

Responsibilities

Provide and improve library services and resources; enrich the research, learning, and scholarship of the Georgia Tech community through the following:

80% Librarianship

• Lead and manage the Library's Title II Digital Access Service that includes the coordination and prioritization of requests, compliance, and vendor relationships related to digital accessibility and Title II.
• Hire, train, supervise, and evaluate student employees.
• Advise Library Leadership, Library colleagues, students, faculty, and staff and other GT Units on Digital Access best practices and compliance.
• Lead projects and initiatives to improve upon and educate users and stakeholders on digital accessibility and participate in the Library's portfolio and project management processes as appropriate.
• Collaborate with Technical Services Librarians and staff, other colleagues, and stakeholders to ensure a unified strategy for resource acquisition, discovery, delivery, and access of scholarly resources.
• Collaborate with all Library Departments to ensure a unified and compliant digital portfolio.
• Monitor current trends and best practices in digital accessibility and recommend improvements to local policies, practices, and workflows.
• Contributes to Course Reserves and Interlibrary Loan service operations, working alongside colleagues and participating in day-to-day workflows as needed.
• Serve as an ex officio member of the Content Management Group and share expertise in digital accessibility.
• Serve as a core member of the Alma-Primo Advisory Group.
• Participate in collaborative discussions with local, state, and national efforts including, but not limited to, GALILEO, NERL, and ASERL.
• Conduct regular digital accessibility assessments of workflows, platforms, and operations to implement new projects or improve services to better serve users.
• Create and maintain documentation on policies and procedures to ensure consistent practices.
• Other duties as assigned.

10% Scholarship and Creative Endeavors

• According to expectations for library faculty members, contribute professionally through research, scholarship, and creative activities.

10% Service to the Library, Institute, and LIS Profession

• Foster positive relations with faculty, students, and staff and promote the Institute and Library's commitment to the Georgia Tech values.
• Serve on library and university committees as assigned.
• Contribute to the profession through service to professional organizations at the local, state, regional, and national levels, as appropriate.

This position vacancy will be filled at the rank of Librarian II, Librarian III, or Librarian IV. The final job offer will be dependent on candidate qualifications in alignment with Non-tenure Track Academic Faculty ranks as outlined in section 3.2.2 of the Georgia Tech Faculty Handbook faculty-handbook/3.2.2-non-tenure-track-academic-faculty-members-hiring-and-promotion-guidelines.

Librarian II

• Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.
• Evidence of scholarship and/or evidence of service to the librarian profession.
• 5 years of professional experience.

Librarian III

• Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.
• A strong record of scholarship and service demonstrating significant contributions to the librarian/archivist profession.
• 10 years of professional experience.

Librarian IV

• Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.
• A strong record of scholarship and service demonstrating the highest standards of professional contributions to the librarian profession and are recognized widely by peers.
• 15 years of professional experience.

• 2 years of experience working with digital accessibility practices, standards, and/or services.
• Knowledge of current vendors, trends, best practices, and issues related to digital accessibility in academic libraries.
• Certification in CPACC, ADS, or better from the IAAP; or digital/information accessibility certification from an accredited program.
• Experience using Ex Libris Alma, Primo, Leganto, Rapido and/or Atlas ILLiad products
• Experience with programming or scripting languages like Python for task automation or metadata manipulation.
• Experience using assistive technologies to manually validate the accessibility of remediated content.
• Experience working with library vendors.
• Demonstrated ability to manage user demand, compliance requirements, and administrative responsibilities while balancing competing priorities in a high-volume service environment.
• Demonstrated ability to provide responsive, high-quality user services.
• Solid record of working collaboratively as well as independently.
• Demonstrated experience with project management, including planning, communication, and assessment.
• Excellent oral, written, and interpersonal communication skills.
• Experience working with Spring Share products, such as Lib Guides.

This is a benefits-eligible position with a minimum starting salary of $75,322. Rank and salary commensurate with education and experience.

Applicants must submit a letter of interest, CV, and the names and contact information for at least three references.

Application materials should be submitted as .PDF files.

For additional information about this appointment, please contact Martin Patrick, Head of Technical Services, at .

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

JOB SUMMARY The Digital Marketing & Campaign Operations Manager ensures Axis's digital campaigns are executed with excellence and drive measurable growth in engagement with our resources. In close partnership with the Chief Marketing Officer, collaboration with the Axis Marketing Team, this role translates strategy into coordinated action—owning campaign workflows, user journeys, and performance optimization. Working alongside the Systems Administrator / Business Analyst, they ensure marketing systems, integrations, and reporting are aligned, reliable, and positioned to support long-term growth. This role serves as the "Chief Usher" of the digital experience—measured not just by successful launches, but by increasing engagement, acquisition, and mission impact.

JOB DETAILS

Job Title: Digital Marketing & Campaign Operations

Manager

Status: Full-time, Exempt

Department: Marketing

Reports To: Chief Marketing Officer

Serves On: Marketing Team

Location: 2 required in-office days per week at our

Colorado Springs office with the flexibility to work

remotely the remaining days

Summary of Benefits: Health insurance option

(with voluntary dental/vision available), 20 days of

PTO, 3% retirement 403B match option

Travel: Minimal travel required; occasional team

retreats or organizational events may apply

Salary: $55-65k

KEY RESPONSIBILITIES

1.Digital Project & Campaign Management

• Translate strategic campaign plans into detailed digital execution workflows.
• Manage timelines, deliverables, and quality control for donor and resource campaigns.
• Serve as the main point of contact for the digital agency, ensuring clear communication and alignment on campaign goals, audience targeting, and performance expectations.
• Manage day-to-day agency execution, while strategic evaluation of media channels, spend allocation, and growth direction is guided by the CMO and Digital Consultant.

2.Website & User Journey Coordination

• Act as the internal lead coordinating with web developers and content stakeholders to ensure seamless, high-conversion digital experiences.
• Map and optimize the full user journey from ad or email click to resource engagement or donation.
• Ensure all campaign-related pages and user flows are functional, responsive, and conversion-optimized.
• Collaborate with developers and SEO partners to implement technical SEO best practices, including site structure, page speed optimization, mobile responsiveness, and crawlability.

3.Marketing Technology & Email Operations

• Oversee the backend of email operations (list segmentation, deliverability, send timing) in collaboration with the Comms Manager who owns messaging.
• Maintain and optimize campaign workflows within HubSpot, ensuring accurate tracking, automation, and lead flow.
• Monitor form performance, lead capture, and campaign tagging within HubSpot.
• Understand and implement best practices for improving email deliverability, including sender reputation management, domain authentication, and list hygiene.

4.Digital Reporting & Optimization

• Monitor and analyze the performance of all digital campaigns, including paid media, SEO, email, and web traffic.
• Report on KPIs, conversion metrics, and ROI, sharing regular performance updates with leadership and collaborators.
• Identify and recommend optimizations based on campaign data and testing outcomes.
• Monitor technical SEO performance and coordinate implementation of improvements with relevant stakeholders.
• Develop feedback loops that provide the marketing team with clear insights on key campaign metrics to inform acquisition strategies and understand engagement trends.

5.Cross-Functional Collaboration

• Ensure campaign execution is aligned across Comms, Creative, Media, and external partners, with clear timelines and shared accountability.
• Partner closely with the Systems Administrator / Business Analyst to align integrations, data flow, and reporting infrastructure.
• Support fundraising and resource initiatives by ensuring digital deployment is coordinated, technically sound, and aligned with growth priorities set by the CMO.
• Digital Reporting & Optimization Monitor and analyze the performance of all digital campaigns, including paid media, SEO, email, and web traffic.
• Report on KPIs, conversion metrics, and ROI, sharing regular performance updates with leadership and collaborators.
• Identify and recommend optimizations based on campaign data and testing outcomes.
• Monitor technical SEO performance and coordinate implementation of improvements with relevant stakeholders.
• Develop feedback loops that provide the marketing team with clear insights on key campaign metrics to inform acquisition strategies and understand engagement trends.

REQUIRED SKILLS & QUALIFICATIONS

• 3–5 years experience in digital marketing, campaign operations, or digital project management.
• Proficiency with HubSpot (or similar platforms), Google Analytics, and digital ad platforms.
• Strong technical understanding of email deliverability, campaign tracking, and web performance tools.
• Experience collaborating with developers or technical teams to optimize digital experiences.
• Strong organizational and project management skills with attention to detail.
• Analytical mindset with the ability to translate data into action.
• Faith Requirement: Active, personal faith in Jesus Christ is required for this role. Axis is a Christian ministry, and all team members are expected to align with and affirm Axis' Statement of Faith.
• Candidates must be authorized to work in the United States.

AXIS STATEMENT OF FAITH I believe in God, the Father Almighty, creator of Heaven & Earth. I believe in Jesus Christ, God's only Son, our Lord, who was conceived by the Holy Spirit, born of the Virgin Mary, suffered under Pontius Pilate, was crucified, died, & was buried; He descended to the dead. On the third day He rose again; He ascended into heaven, He is seated at the right hand of the Father, & He will come again to judge the living & the dead. I believe in the Holy Spirit, the holy universal church, the communion of saints, the forgiveness of sins, the resurrection of the body, & the life everlasting. I fully accept the teachings of the traditional Biblical view with regard to the goodness of our sexuality, the importance of chastity, & the place of heterosexual marriage as God's intended context for complete sexual expression to occur (Gen. 2:21-24). I will keep myself from sexual misconduct including disorderly conduct or lewd, indecent, or obscene conduct or expression, involvement with pornography, premarital sex, adultery, homosexual conduct or any other conduct that violates Biblical standards.

• Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
• Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
• Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
• Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
• Develop business relationships with field team to maximize coverage of shared targets.
• Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
• Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
• Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
• Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
• Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
• Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
• Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
• All other duties as assigned.
  
  

• Bachelor's degree from an accredited college or university OR equivalent experience
• 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
• Experience selling in the Cardiovascular space preferred
• Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
• Excellent communication & rapport building skills.
• Ability to articulate complex clinical data.
• Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
• Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
  
  

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.

The Digital Revenue & Customer Experience Manager – Americas is a hands-on, managerial role responsible for defining, scaling, and governing Sika’s emerging digital revenue channel across the Americas Region reporting to the Digital Experience Director Americas together we will work on Sika’s digital transformation.

This role will help Sika America’s DX team enhance and elevate the existing digital revenue pipeline—already implemented across the region—ensuring its expansion, adoption, and continuous improvement across the region Americas. At the same time, the role is responsible for building the CX governance model for the region, defining the standards, KPIs, and methodologies that will shape how Sika serves and retains customers in a digital-first world.

This role defines the blueprint for how Sika grows, competes, and delivers value in a digital landscape offering the best customer experience.

• Lead and develop the Digital Sales & Revenue (DSR) and U.S. Customer Experience teams across North America and Latin America, ensuring regional alignment and performance.
  
  

• Own and scale the digital revenue channel in the Americas, accountable for adoption, results, process consistency, and cross-country coordination.
  
  

• Design and govern the end-to-end digital revenue workflow, from lead capture and qualification through routing, follow-up, and sales handover.
  
  

• Optimize and expand the digital revenue pipeline to improve conversion rates, revenue impact, and regional scalability.
  
  

• Ensure unified, high-quality operation of digital tools (e.g., Salesforce, Pardot/MCAE) with standardized data, rules, and performance measurement.
  
  

• Set and manage annual Digital Sourced Revenue targets, supported by regional dashboards tracking leads, pipeline, velocity, and revenue contribution.
  
  

• Establish and standardize the Customer Experience (CX) framework across the Americas, including KPIs such as NPS, CSAT, CES, response time, and resolution metrics.
  
  

• Integrate CX insights with digital revenue and service processes to enhance customer satisfaction and reduce friction across the full customer journey.
  
  

• Drive digital transformation and continuous improvement through automation, innovation, pilots, and adoption of new tools and methodologies.
  
  

• Lead multiple cross-functional, high-impact initiatives, translating regional insights into actionable plans with measurable business outcomes.
  
  

• Bachelor’s degree in Marketing, Business, Strategy, or a related field, with 5+ years of experience in digital revenue, lead management, CX, or commercial operations (preferably B2B/industrial).
  
  

• Strong hands-on expertise with Salesforce (lead/opportunity workflows, reporting, dashboards) and Pardot/MCAE.
  
  

• Proven experience leading regional or multi-country teams in complex business environments.
  
  

• Deep understanding of digital lead lifecycles, qualification frameworks, scoring models, and routing logic.
  
  

• Solid knowledge of CX methodologies and metrics (NPS, CSAT, CES), including building dashboards and scorecards.
  
  

• Ability to design, govern, and scale complex operational processes across multiple markets.
  
  

• Advanced analytical skills in pipeline performance, conversion metrics, revenue attribution, and SLA governance.
  
  

• Effective cross-functional leader, collaborating closely with Sales, Marketing, Customer Service, and IT.
  
  

• Strategic, adaptable, and self-driven leader with strong communication skills and the ability to influence without authority.
  
  

• B2B digital or distribution models, and familiarity with global Group Marketing structures, helpful.
  
  

• Spanish fluency a plus
  
  

Perks & Benefits

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

The Role We Want You For

The Vice President of Digital Marketing & Design is a senior executive leadership role, reporting into the company’s Chief Growth Officer, responsible for driving the strategic direction, execution, and oversight of the company’s digital marketing across all its digital assets, and creative design functions. This individual will lead the development of integrated digital campaigns and design systems that effectively articulate the firm’s brand across the company’s digital owned, earned, and paid assets and activities, all to promote its construction services, and support business development initiatives across all markets and sectors.

The ideal candidate will possess a strong command of both digital marketing methodologies and high-level design leadership within the context of the construction or professional services industry. This role requires a forward-thinking leader capable of advancing the firm’s digital maturity while maintaining the highest standards of brand consistency, design excellence, and business alignment.

The Specifics of the Role

Strategic Leadership

• Develop and lead a comprehensive digital marketing and creative design strategy aligned with corporate objectives, market positioning, and long-term business growth.
• Serve as a strategic advisor to the executive team on brand development, digital initiatives, and design innovation.

Digital Marketing Management

• Oversee the planning, execution, and optimization of multi-channel digital marketing campaigns including SEO/SEM, paid media, email marketing, content strategy, and social media.
• Direct the firm’s digital presence, including website development, lead generation, user experience (UX), analytics, and performance reporting.
• Lead the company’s new efforts on ensuring a strong Clayco brand presence across all LLMs and Chatbots influencing the company’s brand awareness and perception in the marketplace.
• Implement marketing automation tools and CRM integration to support business development efforts and track client engagement.
• Lead and implement AI initiatives to improve efficiency and effectiveness across the whole marketing and communications value chain.

Brand & Design Oversight

• Ensure consistency and quality of the firm’s brand identity across all digital and print materials, proposals, internal communications, and client-facing assets.
• Lead the creative direction for digital assets, video content, RFP responses, presentations, case studies, and visual storytelling efforts.
• Maintain and evolve brand guidelines to reflect the firm's strategic evolution, culture, and market positioning.

Team Development & Cross-Functional Collaboration

• Build, mentor, and lead a multidisciplinary team of digital marketers, designers, and content creators.
• Collaborate with business development, operations, human resources, and executive leadership to ensure marketing strategies are aligned with organizational goals.
• Manage vendor and agency relationships to ensure timely, on-brand, and cost-effective execution of initiatives.

Innovation & Industry Positioning

• Identify and implement emerging technologies, platforms, and best practices to enhance marketing efficiency and brand differentiation.
• Monitor industry trends, competitive positioning, and client expectations to continuously refine the firm’s digital marketing and design strategies.

Requirements

• Bachelor's Degree in Design, Marketing, Communications or a related discipline.
• 10+ years of experience in designing clean, professional marketing materials, ideally within the AEC industry.
• Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign) and PowerPoint.
• Graphic expertise in layouts, typography, and visual storytelling.
• Excellent communication skills (written and visual).
• Collaborative and proactive personality.

Some Things You Should Know

• No other builder can offer the collaborative design-build approach that Clayco does.
• We work on creative, complex, award-winning, high-profile jobs.
• The pace is fast!

Why Clayco?

• 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
• 2025 ENR Midwest – Midwest Contractor (#1).
• 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
• 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
• 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).

Benefits

• Discretionary Annual Bonus: Subject to company and individual performance.
• Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

• The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The Clayco Nationwide salary range for this position is approximately $225,000 - $275,000 +/- annually (not adjusted for location).

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

The Digital Products Configuration Management (DPCM), formerly known as Software Configuration Management (SWCM), department, is hiring a Principal Digital Product Configuration Management Engineer. The DPCM department provides innovative solutions through automation, continuous improvement, and a skilled workforce providing support for all digital products.

The term 'Digital Product' (DP) refers to, but is not limited to, the following software types and their associated data and documentation: embedded (tactical) software, applications, Built-in Test (BIT) software, reprogramming tools, simulation software, test equipment, configurable logic, Application-Specific Integrated Circuit (ASIC) design, analytical tools used to formally qualify deliverable artifacts, Model Based Systems Engineering (MBSE) system models or related artifacts, Free Open Source Software (FOSS), and Commercial Off-The-Shelf (COTS) software.

Note This position will be filled onsite at the RTX Facility Huntsville, AL.

What You Will Do

• Perform builds and releases of digital products manually and/or certified pipelines
• Facilitate/Participate in the Process Change Boards (PCBs)/Digital Change Review Boards (DCRBs)
• Maintain, control, and administer of the Digital Products Development Library (DDL) (formerly known as Software Digital Library (SDL) tools
• Maintain control, traceability, consistency, and security of all configuration items across the digital development lifecycle
• Perform and maintain configuration planning & identification, change management & version control, status accounting, and configuration audits
• Manage digital product development/media libraries
• Document and maintain guidelines and standards for dependency management, build and versioning
• Provide DPCM Tool administration / management control/access to CM relevant tools/applications (i.e. Microsoft Azure DevOps Server (ADS), Git, Gitlab, GitHub, Jira, Bitbucket, Confluence)
• Administer/manage/use DevSecOps tools like Coverity, Artifactory, Jenkins, Nexus, GitLab CI/CD, Bamboo
• Coordination of data transfers, courier support among various environments
• Lead coordination of various digital product releases and interface with functional and program leadership ensuring on-time delivery and configuration management execution in digital development environment/area

Qualifications You Must Have  

• Typically requires BS/BA Degree in Science, Technology Engineering or Mathematics (STEM) a minimum 8 years of prior engineering experience
• Experience with version control and change management/agile planning tools
• Experience with DPCM/DevSecOps technology, Information Technology (IT), and/or development/scripting
• Experience with Automation shell scripting in Linux, Unix, and Windows
• Active and Current Secret security clearance is required Day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Advanced knowledge in Digital/Software Configuration Management principles, process, and implementation/execution
• Solving complex problems, sharing knowledge, and documenting work
• Experience with DPCM/SWCM tools (Microsoft Azure DevOps Server (ADS) - Git, Bitbucket, IBM Rational Team Concert (RTC), and/or IBM Rational ClearCase, Synergy, Jenkins, Artifactory
• Experience with scripting programming languages (i.e., Perl, shell, batch, Python, Ruby, or YAML)
• Experience with Continuous Improvement, Continuous Integration and Continuous Deployment (CI/CD), GitFlow, and Agile concepts
• Database/DPCM/SWCM tool administration experience
• Proven experience with configuration management concepts and implementation
• Experience with digital/software industry best practices such as Capability Maturity Model Integrated (CMMI)
• Proven collaboration and effective communication with cross functional organizations

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
• Relocation Eligibility

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role
• Onsite Employees who are working in Onsite roles will work onsite. This includes all production and maintenance employees, as they are essential to the development of our products

This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  : Huntsville, AL

• We Are RTX

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Role: Digital Production Designer

Brands: Tori Richard, Kahala, Birdwell

Location: In office Honolulu, HI or San Clemente, CA

The Opportunity

Do you want to be a part of one of the world’s leading heritage resort and lifestyle apparel groups? Hale Tori is seeking a detail-driven, production-focused Digital Production Designer to support the creative and marketing teams across Tori Richard, Kahala, and Birdwell. This role is responsible for producing, refining, and maintaining digital creative assets across all marketing channels, including email, web, paid social, and organic social.

This role requires a strong production mindset, a sharp eye for detail, and the ability to work efficiently within established design systems, while also helping evolve and document those systems over time. You’re a production-focused designer who values precision, consistency, and craftsmanship. You take pride in ensuring every asset looks right, feels on-brand, and is executed with care.

Founded in 1956, Tori Richard is known for exceptionally crafted, art forward apparel defined by signature prints, lightweight technical fabrics, and a deep connection to Honolulu’s history of art, travel, leisure, and community. Kahala brings a timeless approach to aloha wear rooted in authenticity and tradition, while Birdwell represents the spirit of the ocean through durable, purpose built surfwear with a legacy that spans generations. Together, these brands share a commitment to quality, craftsmanship, and meaningful design.

Core Responsibilities

Digital Production

·Produce and build email marketing campaigns, including layout, asset preparation, and final production.

·Create ads for paid and organic social channels using campaign assets. Adapt ad creative into multiple sizes and formats while following digital best practices and platform standards.

·Create digital assets for ecommerce such as banners, landing pages, and product pages.

·Adapt creative assets for multiple formats, platforms, and devices.

·Edit, trim, resize, and optimize existing video content for use across paid ads, organic social, and other digital marketing channels.

Photo & Asset Management

·Perform photo retouching, resizing, and optimization for digital use while maintaining a well-organized photo asset library.

·Organize, manage, and maintain digital asset libraries, including file naming conventions and

version control.

Brand Systems & Consistency

·Closely follow brand and style guides to ensure consistency across all digital touchpoints.

·Create, document, and maintain style guides as the brand evolves.

Quality Control

·Collaborate with key leadership, associate art director, designers, marketers, project managers, and cross-functional partners to ensure timely and accurate delivery of assets.

·Maintain a high standard of accuracy, quality control, and attention to detail across all production work.

Required Qualifications

Experience

·Bachelor’s degree in Graphic Design, Visual Communication Design, Production Design,

or equivalent professional experience.

·2+ years of professional experience in digital production design or graphic design.

Technical Skills

·Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom, After Effects),

with strong Photoshop skills.

·Strong visual design language, typography, and layout skills.

·Proven experience working within and enforcing brand systems and style guides.

·Expert in digital media; knowledge of print media is a plus.

·Familiarity with digital performance considerations, including responsiveness, file optimization,

and accessibility.

·Working knowledge of simple HTML, CSS, and front-end web design.

Soft Skills

·Exceptional attention to detail and organizational skills.

·Strong written and verbal communication skills, with the ability to QA copy within designs before

final production.

·Highly organized with strong asset management, version control, and workflow best practices.

·Production-focused mindset that values precision, consistency, and craftsmanship.

·Ability to collaborate effectively with cross-functional teams in a fast-paced environment.

Nice To Have

·Experience with lifestyle, apparel, sports, or heritage brands.

·Experience working with email marketing platforms, including Klaviyo, and web platforms such as Shopify.

·Experience with printed media such as catalogs and mailers, and familiarity with the print production process.

Salary

$45,000 - $50,000 commensurate with experience

• Lead operational strategy for digital transformation within the Operations Center of Excellence.
• Develop, implement, and maintain standardized operating procedures for all in‑store digital channels.
• Build and manage digital roadmaps aligned with business and operational objectives.
• Ensure consistency and efficiency in restaurant-level digital execution.
• Partner cross-functionally to ensure alignment on strategy, launch plans, and sustained performance.
  
  

• Oversee successful implementation of digital solutions focused on improving in‑store operations.
• Create and deliver training, communications, and support materials for field adoption.
• Ensure new tools integrate seamlessly into existing workflows.
• Monitor and adjust deployment strategies to maximize performance.
  
  

• Leverage data insights to evaluate and improve customer experience across digital channels.
• Identify operational friction points and implement improvements.
• Collaborate with cross-functional partners to optimize digital touchpoints.
  
  

• Lead strategic projects ensuring scope, timelines, and budgets are met.
• Own operational pilot program lifecycle: development, KPI tracking, evaluation, and enhancement.
• Identify opportunities for innovation and continuous improvement.
  
  

• Contribute to the Operations Standards Manual.
• Lead development and enhancement of Operations technical tools.
• Maintain expertise on all Operations platforms used by field teams.
• Gather business requirements and translate them into technical specifications.
• Partner with IT on development, prototyping, testing, and rollout.
  
  

• Provide clear updates on project progress.
• Present updates across advisory councils including OAC, TAC, and MAC.
• Share updates during webinars and Operations Leadership meetings.
  
  

• Bachelor’s degree in business, communications, or related field (or equivalent combination of education and work experience).
• Minimum 7+ years of food service or retail operations project management experience.
• Proven ability to independently lead strategic initiatives.
• Experience managing employees such as analysts or coordinators.
• Strong leadership, communication, and analytical skills.
• Experience in franchisor/QSR multi-unit operations preferred.
• High technical aptitude and proficiency in Microsoft Office and Smartsheet.
• Ability to thrive in a fast-paced environment.
  
  

• Experience with QSR multi-unit franchise operations.
• Project management certification.