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Job Title: Technology Architect | Analytics – Packages | Python – Big Data
Location: Hartford, CT 06156 (Onsite/Hybrid – Candidates willing to relocate will be considered)
Duration: 6 Months Contract (Extension possible)
Visa: Only Visa Independent Candidates (USC)
Job Description:
We are looking for an experienced Technology Architect / Lead with strong hands-on expertise in GCP, Python, and ETL implementations. The ideal candidate will play a key role in designing, developing, and delivering scalable data solutions while collaborating with cross-functional teams.
Must Have Skills:
- Strong experience with Google Cloud Platform (GCP)
- Proficiency in Python
- Hands-on experience in ETL project implementation
Nice to Have Skills:
- End-to-end ETL implementation experience
- Experience with SDLC lifecycle and Agile methodologies
- Strong communication and stakeholder management skills
Key Responsibilities:
- Design and develop scalable solutions using GCP and Python
- Translate high-level architecture into low-level implementation designs
- Collaborate with architects, business analysts, and stakeholders
- Analyze business processes and recommend data-driven solutions
- Maintain detailed documentation for applications and integrations
- Provide support for production issues and platform upgrades
- Drive end-to-end ETL implementations
Experience Required:
- 8+ years of IT experience with strong delivery background
Technology Account Executive
New Business | Hunter Role
Location: Buford, GA
Compensation: Base salary $60,000–$70,000 with OTE $120,000–$140,000+
About SureLock Technology
SureLock Technology is a fast-growing IT solutions provider and a three-time Inc. 5000 honoree, recognized as one of the fastest-growing private companies in America. Ranked #112 in 2022 and #86 in 2023, SureLock continues strong momentum into 2024. Fewer than 20 percent of companies achieve this distinction three years in a row.
We deliver advanced IT solutions across education, government, and commercial markets, with a focus on network infrastructure, data center modernization, and cybersecurity.
Our mission is simple: solve complex technology problems while delivering the best customer experience in the industry. Our core values, proactive ingenuity, positive team harmony, relentless commitment, and trusted reliability, guide how we serve customers and support our team.
About the Role
This is not a Farmer role.
The Technology Account Executive is a new-business, hunter-focused position responsible for prospecting, opening doors, and winning new customer relationships. This role is ideal for someone who wants to build something of their own, a book of business created through effort, consistency, and curiosity.
While relationships you bring in will be nurtured long-term, the primary focus is new logo acquisition. You will own your pipeline end-to-end, from first outreach through close, working closely with engineering and services teams to deliver thoughtful, high-impact solutions.
This is a long-term career opportunity for someone who understands that sustainable success in sales is built over time.
Key Responsibilities
- New Business Development (Primary Focus): Proactively prospect, network, and hunt for net-new accounts within assigned markets and verticals. Create opportunities through outbound activity, referrals, and strategic outreach.
- Pipeline Ownership: Build, manage, and grow a healthy sales pipeline. Maintain accurate forecasting and pipeline hygiene.
- Consultative Selling: Engage prospects using a discovery-first approach to understand business challenges. Learn SureLock’s solutions and guide customers toward outcomes that solve real problems.
- Customer Experience Leadership: Own the customer journey from first conversation through close. Ensure a professional, transparent, and trust-based experience throughout the sales process.
- Internal Collaboration: Partner with engineering, services, and leadership to design strong solutions and execute effectively. Coordinate internal resources to support successful deal outcomes.
- Relationship Building: Develop long-term customer relationships with accounts you bring into SureLock. Create repeatable value and future growth opportunities.
What We’re Looking For
- Experience: Bachelor’s degree or equivalent professional experience. Technology sales experience is a plus but not required. Compensation will align with experience.
- Hunter Mentality: Comfortable creating opportunities and opening doors through proactive effort. Motivated by building something from scratch rather than inheriting accounts.
- Growth Mindset: Curious, coachable, and committed to continuous improvement. Willing to learn both sales skills and technical fundamentals.
- Discipline and Work Ethic: Consistent, daily effort toward pipeline creation and follow-through. Strong personal accountability for results.
- Career Focused: Looking to build a long-term sales career, not just take a job.
Why Join SureLock Technology?
- Build your own book of business and be rewarded for the value you create
- Work alongside experienced technical and leadership teams invested in your success
- Access real training, real support, and real opportunity
- Join a company focused on relationships, accountability, and long-term growth
Join US
At SureLock Technology, we’re not hiring order-takers, we’re building sales professionals who want ownership, growth, and upside.
If you’re driven to hunt, eager to learn, and motivated to build something meaningful over time, we’d love to talk. Let’s build your future, together.
ARBA Retail Systems, headquartered near Chicago, Illinois, is a leading provider of Payroll Deduction POS Software. We serve healthcare facilities, corporations, and independently owned retail businesses, offering solutions tailored to sectors such as cafeterias, coffee bars, and retail locations. Our products are built on Microsoft’s .NET SQL framework and leverage cutting-edge Cloud Computing technology to deliver advanced POS applications. By automating transactions, our software helps businesses improve efficiency, increase sales, and enhance profitability across various industries, including healthcare and retail.
We are seeking a full-time Technology Sales Consultant to join our on-site team in Lisle, IL. In this role, you will identify client needs and provide technology-based sales solutions, act as a trusted advisor, and build long-term client relationships. You will be responsible for meeting sales targets, managing customer accounts, and collaborating with internal teams to execute sales strategies. The position also involves presenting ARBA products, recommending tailored solutions, and maintaining a continuous pipeline of potential clients.
- Expertise in Sales Consulting and Consulting, with a solid understanding of assessing client needs and providing tailored solutions
- Strong background in Sales and Sales Operations, with a proven ability to meet and exceed targets
- Experience in Account Management to build and maintain long-term client relationships
- Exceptional communication, presentation, and negotiation skills
- Ability to work effectively in a team-oriented, fast-paced environment
- Proficiency in CRM systems and Microsoft Suite
- Previous experience in the POS or retail technology industry is a plus
- Bachelor's degree in Business, Marketing, or a related field preferred
About Bristlecone:
Bristlecone is the industry’s largest pure-play supply chain service provider.
As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain.
Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group.
Learn more at Opportunity Employer
Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Consulting Partner – Supply Chain & Technology Consulting
Overview
We’re looking for a Consulting Partner to join our Supply Chain Consulting practice and lead strategic growth within the Technology and Hyperscaler sector. This is a senior, client-facing leadership role—ideal for a consulting executive who thrives at the intersection of supply chain transformation, digital enablement, and large-scale enterprise innovation.
The Consulting Partner will shape strategy, drive consulting-led revenue, and lead delivery excellence across key technology accounts. Success in this role requires deep supply chain domain expertise, strong consulting sales acumen, and the ability to engage senior client stakeholders to influence digital transformation agendas.
Key Responsibilities
- Serve as the supply chain consulting leader for major technology accounts, guiding account strategy, solution design, and delivery execution.
- Grow consulting revenue by identifying, sourcing, and closing consulting-led opportunities aligned to account and market objectives.
- Lead consulting delivery excellence, ensuring high-quality execution, client satisfaction, and measurable business outcomes.
- Partner closely with Client Partners and Delivery Partners to align consulting pursuits with broader account growth and delivery strategies.
- Build executive-level relationships across client organizations to drive supply chain, cloud, and operations transformation initiatives.
- Develop account-specific thought leadership—including industry insights, whitepapers, and executive roundtables—focused on digital supply chain and transformation trends.
- Mentor consultants and managers to strengthen practice capability and advance consulting career development.
Qualifications
- Previous consulting experience is required.
- Experience at a Big 4 or Tier 1 IT services consulting firm is strongly preferred.
- 10+ years in supply chain, ideally within the technology, digital, or hyperscaler ecosystem.
- Proven record of consulting-led account growth, including developing, selling, and delivering multi-year transformation engagements.
- Strong understanding of digital supply chain solutions, cloud transformation, and technology-enabled operating models.
- Exceptional client engagement and executive communication skills, with the ability to drive alignment across business and IT stakeholders.
- Entrepreneurial mindset with a track record of achieving growth targets and leading cross-functional teams.
- Someone with established Google relationships highly desired.
Additional Requirements
- Location: Mountain View, CA or surrounding area.
- Work Model: Hybrid – regular onsite collaboration with client and internal teams.
- Travel: Up to 25% based on client and project needs.
- Education: Bachelor’s degree required; MBA or Master’s in Supply Chain, Operations, or related discipline preferred.
Privacy Notice Declarations for California based candidates/Jobs:: careers
Citizen, U.Person, or Immigration Status Requirements:
S. government issued security clearance is required. S. citizens are eligible for a security clearance Security Clearance Type:
Secret Security Clearance Status:
Active and existing security clearance required after day 1
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. Raytheon’s RF & Microelectronics Center is responsible for full-scope Independent Design, Verification & Validation (IV&V) solutions for microwave products, including architecture trades, design, layout, development, integration, deployment, and sustainment of antenna systems and associated integrated system verification solutions. Within the RF & Microelectronics Center, the Airborne Antenna Design Department is a team of engineers responsible for electrical design and development of RF products within Raytheon. Our charter is to provide expertise in sub-systems engineering, RF and radome design, digital apertures, antenna ranges and module test.
Join our Airborne Antenna Design Department as an RF Design Engineer II and be at the forefront of cutting-edge technology with the opportunity to make a significant impact. Design, develop, and sustain state-of-the-art Transmit/Receive (T/R) microwave products (modules, TRIMMs, planar arrays, etc).
Implement best practice standards with regard to the planning, coordination, and implementation of microwave design and test with sound engineering process discipline and leadership.
Interface with factory, program, and customer personnel to implement design improvements.
Support factory troubleshooting, analyze product defect trends, and implement process/product improvements in alignment with factory and program production needs.
This 1st shift role will be 100% on-site and based in McKinney, TX.
Experience with data analysis using MATLAB.
S. government issued security clearance is required. S. citizens are eligible for a security clearance.
MS in Electrical Engineering is a PLUS.
RF/Microwave Design Verification Test (DVT) experience with network/spectrum analyzers and/or antenna measurement systems.
Experience using Keysight ADS and Mentor Graphics Xpedition design software.
Experience with PWB and CCA processes for hybrid designs incorporating digital, power, and RF circuitry.
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. This position offers relocation based on candidate eligibility.
Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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Work Shift
Day (United States of America)
Job Summary
- Must be flexible with work hours to meet department needs.
- Must be dependable, accountable and cooperative.
- Assists with providing safe, age appropriate care to the patient by performing all exams provided by the department according to department procedures.
- Has the knowledge and ability to properly and safely obtain a quality diagnostic study.
- Responsible for performing a wide variety of technical procedures requiring independent judgment, ingenuity and initiative in the utilization of the equipment for the diagnosis and/or treatment of diseases.
- Able to independently perform job functions.
- Sets up the equipment to provide imaging service and positions patient for the procedure.
Core Responsibilities and Essential Functions
Patient Care
- Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions.
- Follows established procedures for the administration of contrast medias so that no patient condition deteriorates, and no patient suffers undue pain, due to error or poor technique if applicable.
- Ensures that all studies have proper patient identification and right and left marker are utilized appropriately.
- Reviews radiographic images for clinically acceptable results and releases patients.
- Responds to emergency situations and provides for the restocking of the crash cart and maintenance of life support equipment if applicable.
- Assists other technologists in all modalities when needed if applicable.
- Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates as the result of misjudgment.
- Verifies two unique patient identifiers and correct clinical order prior to performing a procedure per policy.
- Ensures patient's privacy and comfort is accommodated.
- Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients.
- Organizes schedule, time and priorities so that required activities are accomplished within designated time frames.
- Uses critical thinking skills.
- Asks clarifying questions.
- Seeks clarification on ambiguous orders.
- Understands, demonstrates and documents preprocedural verification and Time Out process when appropriate if applicable.
- Demonstrates and understands pre-and-post procedural care.
- Preps the patient for the procedure.
- Demonstrates and understands sterile technique if applicable.
- Maintains competency with venipuncture, where applicable.
Equipment
- Demonstrates the ability to adjust technique so that patient receives the lowest possible dose of ionizing radiation and that image quality is maintained.
- Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner.
- Cleans, disinfects and maintains equipment in accordance with infection control policy and department schedule.
- Ability to operate all aspects of the system.
- Ability to operate all radiographic equipment in a safe and competent manner, assuring that equipment is not abused and is left in good working order.
Education and Communication
- Patiently and clearly explains purpose and nature of exam to patient prior to starting of procedure, to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Discuss, Explain, and Thank you of all patients and family members.
- Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure.
- Participates in the orientation and training of departmental employees.
- Provides patients with preparatory instruction and explanation of procedures.
- Required documentation is concise, legible and includes precise terminology.
- Reads email each day scheduled to work and follows through with assignment.
- Completes mandatory departmental and Hospital-wide education without prompting.
Quality Control
- Consistently produces high quality images including appropriate collimation, shielding, technique selection, penetration and positioning.
- Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies.
- Sends all studies to PACS; prints CDs as necessary. All exams are complete in RIS including image oriented, marked, labeled, and notes are accurate.
- Studies that have been transmitted after hours by teleradiography are printed and scanned into PACS, if applicable.
- Checks for prior exams and assures that they are loaded, if necessary, and properly labeled prior to sending to PACS.
Operations
- Restocks linens and supplies, and maintains Diagnostic Imaging Services in clean and orderly condition.
- Transports patients, positions patients, and helps them on and off procedure table.
- Performs patient charging activities on the day the service is rendered.
- Applies shielding, supportive and immobilization devices and equipment.
- Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage.
- Performs routine duties of clerical and support personnel in accordance with procedure when warranted to ensure continuity and quality of services.
- Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems.
- Maintains an individual productivity rate equal to other co-workers.
- Maintains Joint Commission and any other regulatory agency standards.
- Ability to transfer / retrieve images on the PACS system.
- Takes call when necessary.
- Any other duties as assigned.
- Performs other duties as assigned
- Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education
- Accredited Program Radiologic Technology
Required Minimum License(s) and Certification(s)
- All certifications are required upon hire unless otherwise stated.
- ARRT-R - ARRT Radiography
- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s)
- (No content provided)
Required Minimum Experience
- Less than 1 year entry level up to 5 years experience as Rad Tech Preferred
Required Minimum Skills
- Must exhibit excellent communication skills
Job Title: Agile Project Manager
Position Summary
The Agile Project Manager is responsible for leading cross-functional teams in the delivery of technology solutions to our client's developer community that ultimately enhance business value to stakeholders. The Agile Project Manager collaborates closely with stakeholders, facilitates Agile events, removes impediments and drives continuous improvement. The ideal candidate is experienced in managing technical projects, Agile methodologies and process optimization, with a continuous improvement mindset and the ability to lead high-performing teams.
Key Responsibilities
The responsibilities include but are not limited to the following, as directed:
- Manage multiple teams supporting both project work and ongoing operational activities
- Remove team impediments, foster strong collaboration and support continuous improvement initiatives
- Track and report progress, risks, dependencies and Agile flow metrics to stakeholders
- Organize team artifacts and maintain project documentation including tasks and boards (Jira), acceptance criteria and project wiki pages (Confluence)
- Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and process reviews.
- Evaluate potential solutions, conduct impact assessments, and recommend approaches that best meet business needs.
Desired Skills and Experience / Required Qualifications
- 8-10 years of Agile Project Management experience for technical projects
- Hands-on experience leading Agile technical projects and initiatives
- Strong understanding of Agile frameworks (Agile training or certification – a plus)
- Proficiency with Jira, confluence and collaboration tools such as MS Teams
- Ability to manage multiple priorities in a fast-paced environment and drive work to completion
- Excellent analytical, problem-solving and facilitation skills with the ability to guide teams through complex technical discussions
- Coordinate cross-functional teams, fostering effective communication and risk mitigation
- General understanding of DevSecOps (DSO) capabilities and the tools that support DSO capabilities
Job Description: IT Support Engineer
Locations: Charlottesville, Virginia
Full Time
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
- Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
- Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
- Inventory management
- Imaging of Laptops & Desktops
- Printer Management
- Assistance in fixing issues for Conference room and working with Vendor for room setup
- Hardware/software troubleshooting and resolution
- Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
- Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
- Network & Sharing printer installation
- Knowledge of Office 365 support
- Coverage/compliance software installation and troubleshooting
- Good communication skill
- Good Knowledge of DHCP, DNS.
- Maintain IT inventory, coordinate vendor support, and assist with procurement
- Support Mac devices
- Strictly adhere to defined Service Level Agreements (SLA’s)
- Support recurring meetings, events, and after-hours activities as required
- Documenting incidents, problems, and resolutions for future reference and for the knowledge base
- Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
- L1 level network troubleshooting and resolution for LAN Connectivity
- Hands & feet support to Backend team for Network/Server/application issue
- Working with vendor support contacts to resolve technical issues
- Labelling Racks & devices
- Server mounting/movement
- Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
GROWMARK FS LLC is headquartered in Milford, Delaware with branches in New York, New Jersey, Maryland, Delaware, Pennsylvania, and Virginia. GROWMARK FS has about 500 employees (including seasonal workers) and approximately 13,000 customers. The cooperative does business in seed, agronomy, energy, crop protection, precision agriculture, and custom application. GROWMARK FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.
Purpose and Summary Statement:
Operates a single, tandem or multi-axle configuration truck for delivery and/or pick-up of agronomy and/or energy products following specified time schedules to/from company or customer locations to achieve profitable business growth. Assists with maintaining physical inventory and physical aspects of assigned warehouse.
Essential Job Functions:
Operates all assigned vehicles, single, tandem, or multi axle configurations, forklifts, etc. in accordance with established safety standards and proper vehicle operation techniques.
Performs and records daily safety checks of assigned vehicle(s) and associated equipment by conducting pre-trip inspections, such as checking fuel and oil levels, inspecting tires, lights, and brakes. Follows the preventative maintenance program and maintains a clean truck to present a professional appearance.
Loads and unloads containers, pallets, or materials and products, safely on trucks, trailers, or railcars by hand or forklift truck.
Ensures loads are evenly balanced and distributed from the front of the trailer to the back and from side to side, as well checks axle weights and loads them in accordance with the DOT regulations.
Ensures that all deliveries and pickups are made in accordance with time schedules and performs duties in a manner that promotes superior customer service and professionalism within the company and industry.
Ensures that all associated documentation, such as bill of ladings, delivery slips, and invoices are completed accurately and returned to the branch location at the end of the day in order to ensure timely receiving and payment of invoices.
Completes necessary paperwork, including accurate logbooks, records of cargo and any other assigned record-keeping duties on a daily basis.
Stocks and moves warehouse product and material. Maintains facility and equipment image.
Follows maintenance schedule of facility and equipment.
Other Job Functions:
Follows GROWMARK's Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
Performs all other duties as assigned.
Requirements:
Normally requires a high school diploma or the equivalent thereof, and 2 years or more of related work experience to demonstrate knowledge of and the ability to safely operate tractor trailer or tender truck equipment and to meet company and DOT standards.
Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.
Must have or have the ability to obtain and maintain a CDL license with required endorsements and any other applicable certification, license or permit, valid medical card and satisfactory driving record, as applicable.
Ability to work extended hours as business conditions warrant.
Occasionally exposed or required to:
- Extreme weather conditions (hot, cold, wet, etc.)
- Noisy conditions
- Working conditions may include dust, fumes, chemicals, and electrical hazards with appropriate safety measures
- May be required to work at varying heights
- Lift 51 - 70 lbs.
Ability and willingness to participate in required training that may include education on GROWMARK's policies and procedures and additional training as it relates to the requirements of the position.
We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.
Employment is contingent on, among other things, receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Securing Your Future, One Benefit at a Time:
Our benefits packages are designed to support every aspect of our employees' well-beingfrom health plans to life insurance, robust retirement plans, and more. We provide benefits that meet their needs today while also ensuring a secure future.
Offerings may include, but are not limited to:
United States:
- Fully Funded Pension*
- 401(k) & Employer Match
- Medical, Dental, Vision
- HSA & Employer Contributions
- Life Insurance
- Disability
- Identity Protection
*The pension plan is subject to individual company participation. Those who do not participate in the pension plan enjoy a higher 401(k) employer match.
**Some benefits are subject to the hiring company.
Canada:
- DC Pension Plan
- RRSP
- Medical, Dental, Vision
- Life Insurance
- Disability
- Volunteer Day
*Benefit eligibility may be dependent on employment type
Job Purpose:
Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.
Duties & Responsibilities:
• Serve as the first point of contact for customers needing technical assistance.
• Must work East Coast Market hours
• Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues
• Troubleshoot hardware, Windows 10, Windows 11 and application issues
• Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones
• Install and manage Spyware/Malware tools
• Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay
• Provide first level network support and troubleshooting for both wireless and wired configurations
• A basic understanding of Active Directory at the Organization Unit level
• Troubleshoot Cisco Phone systems / Video conference
Requirements & Qualifications:
• Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support.
• Experience with incident management/ticketing system like ServiceNow
• Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365
• Experience with System Center Configuration Manager/Endpoint Manager
• Experience with patch management and application deployment
• Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices
• Ability to thrive in a fast-paced environment and work effectively under pressure
• Experience providing ongoing support to C-suite executives
• Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred
• High school degree required; college degree strongly preferred
• Must be willing to get MS900 certification
Important Notes:
- Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
- No phone calls please, the applicant will be contacted within two weeks if successful
About BTIG:
BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.
Compensation:
- BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
- The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime.
Disclaimer:
