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Nashoba Brook Bakery is looking for friendly, customer service-oriented baristas to join our team! Our high-volume cafe is located in West Concord center, and we are looking for enthusiastic individualsto join our morning and afternoon shifts. Both part and full time positions are available! Preference for year round availability!
Job responsibilities will include:preparing handcrafted espresso and tea beverages; providing exceptional customer service to our customers; serving a variety of freshly prepared bread, sandwiches, food, and pastries; retail sales and online order management and fulfillment; stocking supplies; merchandising and organizing our retail shelves and cases; cleaning and maintaining brewing equipment; register operation and cash handling.
Barista experience and coffee/tea knowledge is preferred, and we will provide ample education and training on beverage preparation. The ideal candidate for this position is friendly, organized, motivated, and passionate about crafting both excellent coffee drinks and customerexperiences!
Pay including tips will range between $24/ hr and up to $30/hr or more on busy days. Full time employees will also have access to our health, dental, vision, paid time off and 401K benefits.
REQUIREMENTS
- Able to lift 50lbs
- Have reliable transportation
- Have good math skills
- Have careful attention to detail, to ensure our products come out correct and consistent
- Have a positive and enthusiastic attitude
- Able to work well with others
Our story really begins with a friendship. John and Stu were close friends in high school. Though they went their separate ways after graduating, they stayed in touch and John became a big fan of the breads Stu was creating in Vermont. On several occasions, the two talked casually about going into business together. One day Stu called John and said, Do you remember how we talked about starting a bread business? Well, Im ready. John thought hard for at least one day before he called Stu back and said, Lets do it.
Stu and John spent hours over the next year philosophizing about bread, about life and about the opportunity to create a business that had meaning beyond the endless daily grind that consumes so many lives. From the beginning, they committed to starting a business that would take care of its employees, and give back to the community, while at the same time creating a space for people to meet, to talk and to organize around important social, cultural and political issues.
In the end, the bakerys home was designed to be many businesses fit into one space. There is, of course, the kitchens about 4,000 square feet anchored by three massive 32,000 pound French bread oven with windows all around so that caf patrons are able to look in on the operation. The caf is L-shaped with one side dedicated to take-out customers and the other filled with tables and chairs. In a back corner there are couches and armchairs, magazines and a few toys. The bakery also serves a growing network of gourmet markets, sandwich shops, caterers, restaurants, supermarkets, hotels and other cafes. So Nashoba Brook Bakery is a wholesale bread business, a retail bakery, a caf, a takeout lunch spot, and a coffee shop all under one roof.
With around 100 employees and more than 275 wholesale accounts that services the entire New England region and beyond, the dreams of Stu and John have become a reality. Look for the Slow Rise breads in your neighborhood market and come have lunch by the Nashoba Brook.
85C Bakery Cafe is Hiring for Store Management Team Members!
Are you looking for a career? Ready for growth? Join us and take the next step in your career! Featured on TIME, CNN, NPR, and Travel Channel, 85C Bakery Cafe has become a culinary phenomenon and a new cafe experience for all. Founded in 2004, 85C Bakery Cafe is a global bakery & beverage retail business. Publicly traded in Taiwan, 85C Bakery Cafe was built on the idea of providing five-star quality pastries and drinks at an affordable price. 85C Bakery Cafe, with over 1,000 stores worldwide, invites you to begin a dynamic career with us. 85C Bakery Cafe is recruiting for the Store Management Team. Store Management serves a broad range of functions, including but not limited to leading all aspects of operation, to include the customer service, cost management, and other training functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Take essential responsibility for the business performance of their respective stores;
- Ensure sales profitability through service excellence and lean operation;
- Prepare periodic report, to include sales control, employee scheduling, etc.;
- Organize and supervise the employee shifts;
- Participate in management and personnel meetings;
- Check stock levels and order supplies and materials;
- Maintain high standards of quality control, hygiene, and health & safety;
- Store associates will be expected to cross train in each department including: Bread, Cake, POS, Bar.
- Additional duties at store when circumstances dictate.
Qualifications:
- Associate/Bachelor degree preferred;
- Minimum of two (2) years progressive experience in fast food or other related food operations, at leadership level position;
- Strong organizational, communications and leadership skills;
- Ability to multitask and work with tight deadline to meet new or changing demands;
- Proficient with Microsoft Office, specifically Word and Excel;
- Good attendance and available to work overtime when needed;
- Excellent work ethic and teamwork concepts;
- Adapt and demonstrate thorough understanding of the 85C concept;
- Available to work on weekends and holidays.
This position requires moderate physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including moderate lifting (up to 50 pounds), walking, bending, stooping, kneeling, and squatting. This position requires nearly continuous standing and walking, repetitive hand motions, and reaching overhead. Employees may be exposed to unusual elements including extreme temperatures of coolers and freezers. Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We offer free meal plan, free tea, 20% off products off duty, employee referral program monetary incentive, accelerated career advancement, and FUN work environment!
Manages the daily operations of the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.
Department Overall Satisfaction % - Gauges the customer experience in your respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability.
Sales to Purchase % - Ensures the department is profitable by forecasting correctly and ordering as needed.
Production Planning Compliance % - Positions the department for strong sales by providing good information into the system to extract the best data out of the system.
SERVICE - 40% of time
Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company's expectations for at shelf product availability, freshness, quality and value. Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning. Offers customers assistance in finding or suggesting product.
Ensures customer requests and special orders are fulfilled.
LEADERSHIP - 19% of time
Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals.
Develops adequate scheduling to manage customer volume throughout hours of operation. Adheres to all local, state and federal laws, and company guidelines.
FINANCIAL - 20% of time
Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, order, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Plans, organizes and performs the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.
COMPLIANCE/SAFETY - 20% of time
Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.
Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.
Performs other job-related duties as assigned.
Required Education Course of Study: High School / GED
Preferred Education Course of Study: English & Spanish
Relevant Experience Supervisory Experience: 1 - 5 years minimum
Language(s) Required: English
Language(s) Preferred: English & Spanish
Knowledge, Skills & Abilities Required: Must be 18 years of age. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Knowledge of basic math. Operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter and pricing gun) according to company guidelines. Ability to perform basic cake decorating skills (base ice cakes, borders, cake writing, etc.) Ability to perform basic baking skills (proofing product, product preparation, baking, packaging, etc.) Proficient with computer applications used in effectively operating the department. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
Environmental Factors: Retail - Bakery: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft.
Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Department Specific Required Equipment: Powered cutting equipment, such as a slicers, saws, grinders, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment Preferred Equipment: baler/compactor, general hardware tools such as a ladder, pliers, wire cutters, box cutter Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 35 lbs.
Travel Requirements: Occasional Travel Percent, No Overnight
Shift: Varied
To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative.
Bakery/Deli Clerk: What I Do, How I Do It, and Why I Do ItAs a Bakery/Deli Clerk, this is what I do:
Bakery/Deli Department Operations I support bakery/deli department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
Replenishment & Inventory Procedures I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
Merchandising & Sales Floor Standards I support merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department zoning procedures.
Fresh Food Preparation & Production I support fresh food preparation and production including maintaining food safety standards, food preparation and production requirements, cool standards and maintaining service counters.
Problem Solving I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner.
Safety/Quality Orientation I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others.
As a Bakery/Deli Clerk, this is how I do it:
Building Relationships I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives.
Conscientiousness I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned.
Customer Service/Hospitality I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines.
Integrity I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person.
Professionalism I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside.
As a Bakery/Deli Clerk, this is why I do it:
Customer Focus I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction.
Respecting Others/Citizenship I encourage an atmosphere of teamwork by my own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective.
Supporting Harps' Mission Statement With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness."
Position Requirements:
Must be at least 18 years of age.
High school diploma or G.E.D. equivalent preferred.
No previous work experience required.
Ability to work a flexible schedule including evenings, weekends and holidays as needed.
Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change.
Ability to interpret, understand and follow instructions.
Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 25 pounds without assistance.
Frequently reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to squat, kneel and climb.
Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning.
Stands and/or walks continuously throughout shift.
Visually locates merchandise and other objects, as well as verifies information, often in small print.
May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as inside work with variations in heat, cold, dust and humidity.
May be exposed to cleaning solvents or other chemicals.
May be exposed to latex, eggs, nuts, soy and wheat.
Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.
Garnishes, weighs, wraps, labels and merchandises bakery products.
Cleans and sanitizes bakery, bakery equipment, and bakery utensils.
Re-stocks supplies and ingredients.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
Deli-Bakery Managers are responsible for managing department inventory, pricing, merchandising, and labor and safety rules.
Deli-Bakery managers will plan and order products and supplies and schedule work to maximize sales and gross profit.
They will ensure that all new department associates receive proper training and safety instruction on all equipment in the Deli-Bakery, and also proper supervision to ensure correct ordering, receiving, unloading, storage and rotation of merchandise, and building of displays.
Managers will be responsible for a variety of other tasks in the store, as well as, making sure that all associates are meeting safety standards for operation.
we are a food market where you make the difference
At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your passion for food and your authentic self to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.
how you'll make the difference
Our bakeries are a hub of comfort and happiness in our Wegmans stores. As a member of our Bakery Department, you'll work alongside a talented team responsible for the production and packaging of the breads, bagels, sweet treats, and other baked goods that make our customers' day. Our fast-moving, people-first bakeries are the perfect place to let your passion for baking shine.
what will you do?
- Bake, produce, and package baked goods
- Provide incredible customer service and answer customer questions in a timely manner
- Ensure fresh and appealing displays by keeping cases and aisles clean and well-stocked
- Help maximize sales through effective procedures for stocking, rotating, and merchandising product on the sales floor and in the back rooms
- May help unload daily deliveries and stock cases, displays, and backroom coolers with new and existing inventory
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
+
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
we are a food market where you make the difference
At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your passion for food and your authentic self to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.
how you'll make the difference
Our bakeries are a hub of comfort and happiness in our Wegmans stores. As a member of our Bakery Department, you'll work alongside a talented team responsible for the production and packaging of the breads, bagels, sweet treats, and other baked goods that make our customers' day. Our fast-moving, people-first bakeries are the perfect place to let your passion for baking shine.
what will you do?
- Bake, produce, and package baked goods
- Provide incredible customer service and answer customer questions in a timely manner
- Ensure fresh and appealing displays by keeping cases and aisles clean and well-stocked
- Help maximize sales through effective procedures for stocking, rotating, and merchandising product on the sales floor and in the back rooms
- May help unload daily deliveries and stock cases, displays, and backroom coolers with new and existing inventory
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
+
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Overview:
To provide excellent guest service through bakery department activities.
Responsibilities:1. Provide polite, friendly greetings and interactions with all guests.
2. Prepare product for sale (baking, weighing, and pricing).
3. Maintain product level, quality and freshness.
4. When requested perform clerk function of cake decorating.
5. Maintain sanitation standards in the cooler, freezer, prep area and sales area.
6. Communicate guest requests to management.
7. Communicate temperature breakdowns to supervisor.
8. Keeps supply area neat, clean and tidy at all times.
9. Perform all other duties as assigned by management.
10. Performs front end duties to insure no noticeable wait standard is maintained.
11. Announce specials and sale info on the PA system.
12. Assist in product receiving and storage.
Qualifications:1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
4. Ability to read and understand information and direction.
5. Effective communication, guest service and selling skills.
6. Must be at least 18 years old.
7. Ability to bend, kneel and stand for extended periods of time.
#LI-JD1
Overview:
To provide excellent guest service through bakery department activities.
Responsibilities:1. Provide polite, friendly greetings and interactions with all guests.
2. Prepare product for sale (baking, weighing, and pricing).
3. Maintain product level, quality and freshness.
4. When requested perform clerk function of cake decorating.
5. Maintain sanitation standards in the cooler, freezer, prep area and sales area.
6. Communicate guest requests to management.
7. Communicate temperature breakdowns to supervisor.
8. Keeps supply area neat, clean and tidy at all times.
9. Perform all other duties as assigned by management.
10. Performs front end duties to insure no noticeable wait standard is maintained.
11. Announce specials and sale info on the PA system.
12. Assist in product receiving and storage.
Qualifications:1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
4. Ability to read and understand information and direction.
5. Effective communication, guest service and selling skills.
6. Must be at least 18 years old.
7. Ability to bend, kneel and stand for extended periods of time.
#LI-JD1
