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MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.

ROLE PURPOSE/ POSITION SUMMARY:

Manages activities of all production personnel across an entire shift within a manufacturing facility. Monitors activities to maximize productivity, minimize cost, and maintain quality in all facets of the facility operations. Ensures associates comply with company policies, procedures, and guidelines to maintain safe, efficient operations within a positive working environment. Performs shift administrative tasks, including metric reporting and personnel actions.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES:

• Manage SQF, Food Safety, Food Quality, Sanitation, 6S and customer standards
• Provides daily direction to Supervisors and hourly associates to meet designated productivity metrics, including labor costs/utilization, operational efficiency, scrap loss rates, and other measures to optimize profitability and meet demand. Develops and implements action plans to address production performance concerns or improve operations
• Coordinates production/facility activities with Shift Managers as appropriate
• Ensures administrative activities for the shift are being completed timely and accurately. These include but are not limited to payroll, performance reviews, standard and ad hoc production reporting, disciplinary actions, etc.
• Ensures announcements, safety topics, policies, procedures, and expectations are communicated to the staff and executed where appropriate
• Create and/or assists in the development and execution of plant budgets, goals, standards, EOS action items and career development plans
• Understand job standards and/or machine operation for each function
• Follow up on associate orientation, on-boarding, training, new hire performance reviews, and/or development as appropriate
• Ensures associates have appropriate tools to perform assigned duties and that tools/equipment are routinely inspected and maintained
• Performs other duties as assigned

PEOPLE MANAGEMENT RESPONSIBILITIES:

• Recruitment and Selection: determine labor needs; understand and use the Company’s interviewing process and tools; participate in the on boarding process (Passport orientation, etc.)
• Managing & Rewarding Performance: set clear performance expectations (Passport, Performance Management Process); provide regular feedback; resolve team conflicts; encourage a positive and safe environment; use coaching and corrective action for underperformance; understand and use voluntary/involuntary termination processes
• Training & Development: understand and coach others on processes, tools and standards (SOP’s); ensure training requirements are met; identify and address skill gaps; discuss career interests and developmental plans/next steps. Create appropriate action plans for individual development
• Communication & Engagement: communicate site, company, and other pertinent information to team (pre-shift, one on one, etc.); share customer and MSI Express Inc information on regular basis

QUALIFICATIONS/ CAPABILITY PROFILE:

Minimum Education

High school diploma and/or GED- Essential

Bachelor’s degree in related field- Desirable

Minimum Experience

Three to five (3-5) years of experience in a manufacturing environment, with particular preference for food manufacturing and/or packaging experience- Essential

Some experience interacting with the company customers- Desirable

One to three (1-3) years of experience in a lead or supervisory role- Essential

Minimum Knowledge/ Skills/ Abilities

Strong leadership skills- Essential

Decision making skills- Essential

Ability to analyze and/or solve problems- Essential

Strong verbal, written, and interpersonal communication skills- Essential

Ability to plan work schedules- Essential

Working knowledge of food manufacturing processes, good manufacturing practices (GMPs) and related concepts- Essential

MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply today and join our rapidly growing team!

- Inc. 5000 #124 fastest growing company in the Midwest. (2025)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.

ROLE PURPOSE/POSITION SUMMARY

Provides direction to the Production department’s operations in areas of safety, quality, performance, service and leadership. Responsible for customer relationships by providing superior customer service through: planning, cost, efficiency, loss controls and quality assurance.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES

• Provide leadership and direction to the production team in areas such as safety, quality, productivity, planning, cost, efficiency, GMPs and customer service
• Manage the production scheduling process to meet the customer’s expectations, by optimizing the use of plant to drive operations
• Manage product run requirements to assure compliance to customer specifications while optimizing the plant resources
• Manage labor utilization to assure meeting or exceeding task expectations
• Manage product schedule timelines to assure meeting customer demand and scheduling resources to the daily priorities
• Report on production yield, material usage, and material loss data
• Create a positive working environment for all employees, which support continuous improvement, reinforce company philosophy and policies and treat every individual equally with respect
• Communicate company philosophy and policies to hourly and management personnel
• Create a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect
• Develop the production team through effective use of Key Performance Indicators, training and production management tools
• Monitor plant performance and develop/implement action plans to understand and address areas of concern
• Maintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer service
• This position has responsibility for Food Safety and Quality within their influence. The associate in this job has the responsibility to report, in a timely manner, Food Safety and Quality problems to personnel with authority to initiate action on those problems
• As a member of the management team, to recognize the SQF Practitioner as having the appropriate responsibility and authority to do his job
• Ensure that all department members are informed of their responsibility to report food safety problems to personnel with authority to initiate action
• Ensure that job descriptions for those responsible for food safety are documented and include provision to cover for the absence of key personnel

QUALIFICATIONS/CAPABILITY PROFILE

Minimum Education

• High School diploma required
• Bachelor’s degree desired

Minimum Experience

• 5+ years’ experience in Operations/Production Management
• Food manufacturing experience strongly preferred
• Experience with customer interaction
• Experience leading and developing both salaried and hourly employees

Minimum Knowledge/ Skills/ Abilities

• Strong oral/written communication and people skills
• Strong leadership skills and delegation management
• Strong analytical and problem-solving skills
• Operating knowledge of manufacturing equipment and systems
• Metric Management
• LEAN/Six Sigma experience a plus

Apply today and join our rapidly growing team!

- Inc. 5000 #124 fastest growing company in the Midwest. (2025)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.

ROLE PURPOSE/ POSITION SUMMARY

The Plant Manager is accountable for overseeing the daily operations of the food manufacturing facility, including production, quality assurance, maintenance, sanitation, safety, and supply chain. This role ensures adherence to food safety standards and regulatory requirements (e.g., HACCP, GMP, FDA, USDA) while delivering against production goals and cost targets. The Plant Manager will lead cross-functional teams to continuously improve processes, reduce waste, enhance productivity, and ensure timely delivery of products to customers. In addition, this position plays a key role in shaping plant culture, driving employee engagement, and fostering a safe workplace. Collaboration with the executive leadership team and corporate support teams is essential to ensure alignment with broader business objectives.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES

Key Accountabilities

Food Safety & Regulatory Compliance:

Ensure full compliance with all food safety standards (HACCP, GMP, SQF, BRC) and regulatory requirements from agencies such as the FDA, USDA, and local health departments.

Operational Excellence:

Oversee daily plant operations to ensure consistent, efficient, and high-quality production that meets customer demand and company standards.

Quality Assurance:

Maintain rigorous quality control procedures to ensure that all products meet internal specifications and external customer and regulatory expectations.

Health & Workplace Safety:

Lead a safety-first culture by maintaining a clean, organized, and hazard-free work environment. Ensure compliance with OSHA and company safety policies.

Supply Chain & Inventory Management:

Manage raw materials, packaging, and finished goods flow to ensure timely production and delivery while minimizing waste and spoilage.

Financial Performance:

Deliver against plant financial objectives by managing budgets, controlling costs, optimizing labor and materials, and improving operational efficiencies.

Leadership & Team Development:

Lead, coach, and develop the plant team to foster engagement, accountability, and a continuous improvement mindset.

Primary Duties and Responsibilities

• Lead all plant operations, including production, maintenance, quality assurance, sanitation, warehousing, and logistics.
• Ensure strict adherence to all food safety programs, conducting internal audits and leading external inspections as needed.
• Oversee daily production schedules, ensuring customer orders are fulfilled accurately and on time.
• Collaborate with customers, quality, procurement, and supply chain teams to support new product launches, reformulations, and special runs.
• Monitor KPIs (e.g., reliability, yield, downtime, complaints, waste) and implement action plans for continuous improvement.
• Coordinate with procurement and planning to manage raw material inventory, minimize shortages or overstock, and optimize warehouse space.
• Ensure all sanitation and cleaning protocols are executed according to schedule and verified for compliance.
• Champion a proactive safety culture by conducting regular safety audits, training, and incident investigations.
• Develop and manage plant operating budgets, capital projects, and cost-reduction initiatives.
• Foster a positive and productive working environment through regular communication, performance reviews, and employee development.
• Lead crisis management efforts for food recalls, contamination risks, or emergency shutdowns.
• Report on plant performance to senior leadership and recommend operational strategies.

QUALIFICATIONS/ CAPABILITY PROFILE

Minimum Education

• Bachelor’s degree in Food Science, Engineering, Industrial Management, Business Administration, or a related field.
• Master’s degree (MBA or related field) may be considered an asset, especially for larger or more complex operations.

Minimum Experience

• 8+ years of progressive leadership experience in food manufacturing or a closely related industry.
• 5+ years of direct experience in plant operations management, including oversight of production, quality, safety, and supply chain functions.
• Proven track record of managing in a regulated food production environment, with demonstrated understanding of HACCP, GMP, SQF, and FDA/USDA regulations.
• Experience leading and developing cross-functional teams in a high-speed, high-volume manufacturing setting.
• Demonstrated success in implementing continuous improvement initiatives (e.g., Lean, Six Sigma) with measurable operational and financial impact.
• Strong background in budget management, cost control, and performance metrics.
• Experience working with ERP and manufacturing systems, preferably in a food manufacturing context (e.g., SAP, Oracle, or industry-specific platforms).
• Experience with customer audits, third-party certifications, and government inspections is highly desirable.

Minimum Knowledge/ Skills/ Abilities Knowledge

• Deep understanding of food manufacturing processes, including food safety, sanitation, and hygiene standards (e.g., HACCP, GMP, SQF).
• Strong knowledge of regulatory requirements from agencies such as FDA, USDA.
• Familiarity with allergen control, traceability, and recall procedures.
• Understanding of production scheduling, raw material management, and perishability factors unique to food operations.
• Knowledge of quality assurance systems and compliance protocols in a food production environment.
• Experience with food-specific ERP systems and supply chain logistics in temperature- or shelf-life-sensitive environments.
• Financial acumen related to plant operations, including waste control, yield optimization, and production cost analysis.

Skills:

• Excellent leadership skills with experience managing diverse teams in a food production environment.
• Strong problem-solving skills with the ability to address quality, process, and supply chain challenges in real time.
• Clear and effective communication skills with the ability to lead cross-functional teams and interact with auditors and inspectors.
• High attention to detail, especially in areas involving food safety, labeling, and quality standards.
• Proficient in lean manufacturing and continuous improvement tools (e.g., Kaizen, 5S, root cause analysis) tailored for food manufacturing.
• Skilled in risk assessment and mitigation related to food safety and operational reliability.

Abilities:

• Ability to enforce and promote a strong food safety and safety-first culture at all levels of the plant.
• Ability to work under tight deadlines while maintaining product quality and compliance.
• Ability to interpret production and quality data to drive operational decisions.
• Ability to adapt to changing demand, seasonal production swings, or ingredient availability challenges.
• Ability to respond swiftly and effectively to audits, inspections, or food safety incidents.
• Ability to implement and sustain continuous improvement initiatives in a highly regulated environment.

Apply today and join our rapidly growing team!

- Inc. 5000 #124 fastest growing company in the Midwest. (2025)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.

ROLE PURPOSE/ POSITION SUMMARY

The Supply Chain Manager (SCM) is responsible for overseeing and optimizing the end-to-end supply chain processes and improvement of service, inventory, and cost to customers. The SCM manages and oversees the day-to-day activities of customer service, production scheduling, procurement, storage, and inventory control activities of raw materials, ingredients, and finished goods. Deliverables range across key customer and vendor management, short and long-term material and production planning, and materials management. The role requires strategic thinking, effective collaboration with internal and external stakeholders, and a commitment to ensuring the efficient and timely flow of materials and products

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES

Strategic Planning

• Develop and implement strategic plans for the entire supply chain to align with the company's business goals and objectives
• Identify opportunities for cost savings, process improvements, and enhanced efficiency
• Maintain a clear understanding of customer expectations for accuracy, quality, and timeliness; then, develop and implement methods for meeting or exceeding those expectations
• Accountable for departmental project deliverables. Secure and allocate appropriate resources and manage projects to meet goals and achieve financial objectives
• Leverage internal/external experts in network to accomplish goals
• Responsible for delivery of short-term and-long term results in order to develop and maintain the organization’s credibility with our core customer base

Procurement and Vendor Management

• Oversee the procurement of raw materials, ingredients, and packaging materials
• Support the account manager to negotiate terms, contracts, and pricing with suppliers to ensure cost-effectiveness and reliability

Production Planning

• Manage the day to day and week to week production schedule
• Collaborate internally and externally with key shareholders to develop production schedules that meet demand forecasts
• Optimize production processes to ensure efficient resource utilization
• Analyze production yield, material usage, and material loss data to understand customer/material impacts
• Analyze actual and theoretical run rates to optimize production schedule
• Maximize production efficiency through change to current planning processes which will result in reduced changeovers, machine downtime and downtime due to raw materials/component shortages

Logistics and Distribution

• Manage transportation and distribution logistics to ensure on-time deliveries to customers
• Coordinate with logistics partners to optimize shipping routes and reduce costs

Inventory Management

• Implement inventory control measures to maintain optimal stock levels
• Minimize excess inventory and prevent stockouts to meet customer demand
• Drive change in managing inventory levels and inventory turns and minimizing obsolescence, scrap, aged inventories, and inventory reserves

Quality Control

• Ensure that quality control standards are maintained throughout the supply chain process
• Collaborate with quality control teams to address and resolve any quality issues

Technology Integration

• Implement and leverage technology, such as ERP systems and supply chain management software, to enhance visibility and streamline processes

Stakeholder Collaboration

• Collaborate with internal and external teams, including production, sales, finance, and quality control, to ensure alignment and coordination across departments
• Foster strong relationships with key external partners, including suppliers and logistics providers
• Participate and assist in development of new, effective programs/policies for customer, supplier, transportation, and logistics management in conjunction with Supply Chain and plant leadership
• Provide daily, weekly and or monthly inventory and service reports to internal and external shareholders, as well as participate in the monthly metrics review

Team Leadership and Development

• Lead and motivate the supply chain team, fostering a collaborative and results-driven culture
• Provide mentorship and professional development opportunities for team members

Risk Management

• Identify and assess potential risks in the supply chain, including disruptions, and develop mitigation strategies
• Monitor and respond to changes in market conditions that may impact the supply chain

Regulatory Compliance

• Ensure compliance with relevant regulations and standards governing food safety, quality, and supply chain practices
• Perform other duties as assigned

Apply today and join our rapidly growing team!

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)