Amazon, US Jobs in Usa

SAYN is looking for an operator with 8–12 years of operations leadership experience in warehouse or distribution environments, with direct ownership of Amazon fulfillment operations — including FBA prep, inbound compliance, and Seller or Vendor Central workflows. Experience in beauty, personal care, or consumer goods is strongly preferred given the product sensitivity and presentation requirements of the luxury segment.

The right candidate is systems-literate, data-driven, and effectively leading a fast-moving operation. They communicate with clarity, build disciplined teams, and perform well under operational pressure. Experience managing multi-channel fulfillment at a $100M–$150M revenue scale is a strong differentiator.

Responsibilities

• Warehouse & Fulfillment Execution: Own daily warehouse operations across direct fulfillment and FBA prep workflows. Ensure accuracy across all receiving, picking, packing, and shipping functions with the quality standards expected of a luxury brand. Maintain inventory integrity through disciplined cycle count programs and proactive variance resolution. Drive throughput efficiency and space utilization to support multi-channel volume demands.
• Amazon & Multi-Channel Fulfillment: Lead all Amazon fulfillment operations including FBA inbound shipment creation, prep compliance, and inventory placement strategy. Manage Seller Central and Vendor Central workflows where applicable. Ensure channel-level SLA adherence across ecommerce, marketplace, and retail replenishment without compromising luxury packaging or brand presentation standards.
• Vendor & Logistics Coordination: Manage inbound freight scheduling and container intake. Coordinate vendor delivery timelines and hold suppliers accountable to receiving windows. Prevent bottlenecks in receiving and staging, and maintain a consistent vendor communication cadence that reduces friction and protects throughput.
• Process Ownership: Build, implement, and enforce SOPs across all operational teams. Identify process failures and drive structured improvements. Standardize workflows to create consistency across fulfillment channels and eliminate variability.
• Performance Management: Own operational dashboards and drive daily and weekly performance reviews. Escalate risk early and clearly to the COO / Senior Leadership Team. Lead root cause analysis on operational failures and follow through with corrective action.
• Cross-Functional Alignment: Partner with the Marketplace team on planning and execution, support Finance with accurate inventory reporting, and coordinate with Customer Service to resolve fulfillment issues. Communicate proactively across departments and serve as the operational point of contact for cross-functional issues.
• Team Leadership: Directly manage warehouse manager, supervisors, and operations leads. Develop frontline managers into accountable operators. Build a culture where ownership is the standard. Ensure all safety and compliance standards are met consistently.

Qualifications

• Operator with 8–12 years of operations leadership experience in warehouse or distribution environments, with direct ownership of Amazon fulfillment operations — including FBA prep, inbound compliance, and Seller or Vendor Central workflows.
• Experience in beauty, personal care, or consumer goods is strongly preferred given the product sensitivity and presentation requirements of the luxury segment.

About Us:

Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers—first and fast.

Our brand portfolio includes Victor Allen’s®, Dutch Bros® beverages and Nurri™, our better-for-you protein beverage line. We are passionate about beverages – and about building a team that’s just as energized.We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Position Overview:

The eCommerce Customer Account Specialist plays a critical role in executing high-volume, transactional order management for Amazon and eCommerce accounts. This position operates in a fast-paced environment with short lead times and frequent order adjustments driven by production constraints.

Success in this role requires strong organizational skills, data accuracy, and the ability to manage ongoing daily/weekly order and operational changes. The position is primarily focused on internal coordination, cross-functional communication, and execution excellence rather than external account development.

The ideal candidate thrives in a structured, detail-oriented environment and is comfortable working within ERP systems, spreadsheets, and customer portals daily.

Responsibilities:

• Manage end-to-end order execution for assigned eCommerce accounts, from purchase order receipt through delivery, within ERP and customer portals.
• Coordinate daily and weekly order activity, including adjustments, cancellations, ship windows, carrier routing, and re-routes to support on-time and in-full performance.
• Manage ongoing order changes and weekly reductions (“cuts”) driven by production constraints, ensuring accurate system updates and internal communication.
• Utilize Microsoft Dynamics AX and customer portals to support order-to-cash processes, inventory visibility, pricing accuracy, and reporting.
• Collaborate cross-functionally with Sales, Supply Chain, Transportation, and IT to resolve operational issues and maintain service levels.
• Lead or participate in cross-functional alignment meetings to drive resolution and clarify ownership.
• Maintain customer-specific documentation, pricing records, reporting, and account instructions with high accuracy.
• Support EDI setup, testing, troubleshooting, and ongoing system maintenance in partnership with IT and third-party providers.
• Investigate and resolve shipment issues, customer complaints, RMAs, and non-conformances in coordination with internal teams.
• Identify and implement process improvements to enhance efficiency and operational visibility.
• Serve as an internal subject matter expert (SME) for assigned accounts and systems.
• Act as backup support for designated team members to ensure continuity of service.
• Adhere to food safety, regulatory, and company policies and procedures.
• Other duties as assigned.

Qualifications:

• High school diploma or GED required; Associate or Bachelor’s degree preferred. Relevant experience in eCommerce, customer operations, or ERP-based order management may be considered in lieu of formal education.
• 3+ years of experience in customer operations, eCommerce order management, supply chain coordination, or high-volume transactional environments. Experience within CPG or manufacturing preferred.
• Strong ERP experience (Microsoft Dynamics AX preferred) with demonstrated ability to manage order-to-cash processes and system accuracy.
• Advanced Excel proficiency required, including pivot tables, lookups, data reconciliation, and reporting.
• Experience working within eCommerce platforms such as Amazon Vendor Central or Shopify preferred.
• Experience supporting EDI processes, troubleshooting, and cross-functional system coordination.
• Demonstrated ability to manage multiple priorities in a fast-paced, short lead-time environment with shifting production constraints.
• Strong cross-functional collaboration skills with the ability to communicate clearly and professionally across Operations, Supply Chain, Sales, and Transportation teams.
• Highly organized, detail-oriented, and comfortable working in repetitive, process-driven tasks with sustained accuracy.
• Strong accountability mindset with the ability to navigate ambiguity and resolve issues independently.
• Adaptable and comfortable learning new systems, tools, and processes.

Hours, Location and Pay:

We offer a competitive base pay rate and comprehensive benefits package for full-time employees. This role works standard business hours Monday - Friday at our Little Chute, WI manufacturing facility.

Physical and Mental Demands:

• While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone.
• Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
• Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:

At Trilliant and Horseshoe, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
• Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
• Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
• EEO/AA including Vets and Disabled
• If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information.
• Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
• The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

Employment type:

• 
  
• Full time 
  

What you'll be working on:

• 
  
• Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits
  
• Treating patients in-office or in testing centers as well as conducting occasional tele-health visits
  
• Continuous learning during weekly Clinical Rounds and through other modalities
  
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams 
  
• Utilization of your specific clinical training and opportunities to perform in-office procedures 
  
• Supervising one or more NP or PA colleagues
  
• Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states
  

Education, licenses, and experiences required for this role:

• 
  
• Enrolled in, or have completed, an accredited Internal or Family Medicine residency program
  
• Practiced at least 2 of the last 5 years in an outpatient primary care setting
  
• Board Certified in Internal or Family Medicine, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date 
  
• State licensed in California, obtained before your One Medical start date
  

One Medical providers also demonstrate:

• 
  
• A passion for human-centered primary care 
  
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
  
• The ability to effectively use technology to deliver high quality care
  
• Clinical proficiency in evidence-based primary care
  
• The desire to be an integral part of a team dedicated to changing healthcare delivery
  
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
  
• The ability to confidently navigate uncertain situations with both patients and colleagues
  
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients
  

This is a full-time role based inOakland, CA at our Oakland Uptown office.

One Medicalis committed to fair and equitable compensation practices.

The base salary range for this role is $308,700 to $328,000 based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit assistance may be available for this role.

One Medical offers a robust benefits package designed to aid your health and wellness.  All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

• 
  
• Paid sabbatical for every five years of service
  
• Free One Medical memberships for yourself, your friends and family
  
• Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
  
• Competitive Medical, Dental and Vision plans
  
• Pre-Tax commuter benefits
  
• PTO cash outs - Option to cash out up to 40 accrued hours per year
  

Protecting your future for you and your family

• 
  
• 401K match
  
• Credit towards emergency childcare
  
• Company paid maternity and paternity leave
  
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
  

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

• 
  
• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
  
• UpToDate Subscription - An evidence-based clinical research tool
  
• Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
  
• Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
  
• Discounted rate to attend One Medical’s Annual REAL primary care conference
  

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  Please refer to the E-Verification Poster and Right to Work Poster for additional information.