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To be considered for this role please email with the subject "Director of eCommerce I&I, [Your Name] " with a copy of your resume, and confirm your availability to work in-office. Only applications received by email will be considered.

Director of eCommerce 

Reports to: VP, Revenue  

San Francisco, CA (Hybrid – 3 days/week in office) 

About Us 

We are a founder-led brand at a pivotal stage of evolution. With meaningful wholesale and marketplace partnerships (Amazon, Target, Nordstrom, Nuuly and others) and a growing direct-to-consumer business, we are redefining how our brand shows up wherever our customer chooses to shop. 

The Opportunity 

eCommerce isn’t just a channel for us — it’s the connective tissue of our brand. We’re investing in a leader to build, shape, and scale this function in a highly visible role that will define the future of our digital business.

The Director of eCommerce will own our Shopify DTC and Amazon marketplace businesses while creating a cohesive brand experience across all digital touchpoints. This role goes beyond managing a site — you’ll set strategy, define the roadmap, and execute it. We need someone who can operate independently, prioritize effectively, and move initiatives forward without significant oversight. It requires both strategic vision and hands-on execution, with the ability to think commercially and act tactically. If you’re entrepreneurial, resourceful, and driven to build something meaningful, this is for you.

THE DETAILS

What You’ll Own 

1. DTC (Shopify) — Growth & Experience 

• Full ownership of Shopify site performance 
• Customer journey optimization and funnel strategy 
• Conversion rate optimization and testing roadmap 
• SEO strategy, execution and content visibility 
• Site personalization and digital merchandising 
• UI/UX improvements in partnership with offshore development team 
• Digital performance reporting and insights 

2. Amazon Marketplace — Commercial Performance (20–25%) 

• Overall Amazon P&L ownership 
• Cross-functional partnership on inventory planning, allocation and Open-to-Buy (OTB) management 
• Manage Amazon ads lead and marketplace optimization 
• Optimize listings, PDP content, and marketplace SEO 

3. Brand Ecosystem Strategy 

• Define how the brand shows up digitally and ensure product storytelling and positioning are cohesive across Shopify, Amazon, and other channels. 
• Partner with Brand and Marketing teams to maintain consistency in messaging and experience 
• Identify opportunities for DTC to elevate overall brand equity while supporting wholesale growth 

4. Commercial & Inventory Alignment 

• Own DTC and Amazon OTB planning 
• Align merchandising strategy with inventory strategy 
• Forecast demand in partnership with planning, operations and finance 

5. Team Leadership & Execution 

• Manage offshore team in the Philippines responsible for site updates and optimizations 
• Manage Amazon advertising agency 
• Set roadmap and prioritize initiatives 
• Ensure disciplined execution 

6. Digital Innovation 

• Identify and implement tools and technology to scale the business 
• Improve personalization and optimization capabilities 
• Drive operational efficiency across platforms 

What This Role Is 

• This is a builder role. 
• This is a stretch-up-and-down role. 
• If you want layers of support, this role is not a good fit.

If you are energized by ownership and impact, it is. 

• You will: 
• Set strategy 
• Own the numbers 
• Make trade-offs 
• Get into Shopify 
• QA site updates 
• Review Amazon listings 
• Develop the roadmap and push projects forward 

What Success Looks Like 

• Strong growth in DTC and Amazon Revenue  
• Clear, prioritized digital roadmap 
• Improved KPIs (E.g. Conversion Rate and AOV) based on brand goals 
• Cohesive brand storytelling across all digital channels 
• Disciplined inventory alignment 
• Efficient offshore execution 
• Increased digital sophistication year over year 

Who You Are 

• 6–10+ years of eCommerce leadership experience 
• Deep Shopify expertise (Required) 
• Strong Amazon marketplace experience 
• Experience owning OTB or inventory planning 
• Strong understanding of SEO, CRO, personalization, and digital merchandising 
• Experience working across multi-channel Wholesale and DTC ecosystems preferred 
• Highly autonomous and resourceful 
• Comfortable operating in lean, founder-led environments 
• Commercially minded and data-driven 
• Entrepreneurial, resourceful, and hungry 

Compensation 

$150,000 – $165,000 base salary 

Compensation commensurate with experience and impact. 

A competitive compensation package will be offered including base salary, medical, dental, vision, Flexible Spending Account, and 401k benefits. This job requires occasional travel. 

Are you obsessed with turning marketplace data into clear, confident decisions? This is a high-impact opportunity to own retail media and marketplace analytics across major platforms including Amazon, Walmart, and Target. You’ll sit at the center of strategy, partnering with media, content, and external agencies to connect paid and organic performance to real commercial outcomes.

In this role, you will build decision-ready reporting, diagnose performance drivers, and define the test-and-learn agenda that improves ROAS, TACOS, conversion rates, and profitability across thousands of SKUs. You’ll report into the digital strategy leadership team and be the go-to expert for marketplace analytics and insight generation.

What You’ll Do:

• Build and maintain weekly dashboards that track ROAS, TACOS/ACOS, CVR, new-to-brand share of voice, contribution margins, and other key marketplace KPIs by category and SKU.
• Create SKU/ASIN-level scorecards that connect ad spend, organic rank, PDP health, and inventory to commercial results, clearly flagging where to scale, hold, or pull back.
• Define guardrail metrics and early warning signals to quickly detect performance issues and drive corrective actions with cross-functional partners.
• Design and run structured test-and-learn programs, including holdouts, pre/post, and incrementality analyses using tools such as Amazon Marketing Cloud and Walmart Scintilla.
• Measure the impact of PDP content elements — titles, bullets, A+ content, imagery, video, and variation strategies — on search rank and conversion, and prioritize content updates by ROI.
• Deliver merchandising and purchase order insights through velocity, seasonality, price elasticity, and attachment analyses to guide assortment and inventory decisions.
• Own and optimize the marketplace analytics stack, leveraging platforms like Amazon Brand Analytics, Walmart Luminate, Helium 10, Jungle Scout, DataHawk, and BI tools.
• Partner closely with agencies to harmonize reporting, define SLAs, and ensure consistent, actionable performance metrics across channels.

What You Bring:

• 5–7+ years in marketplace or retail media analytics, with deep experience in Amazon and exposure to Walmart and Target ecosystems.
• Proven track record transforming complex marketplace data into clear, actionable recommendations at scale across large SKU counts.
• Hands-on expertise with Amazon Brand Analytics, Amazon Marketing Cloud, Walmart Luminate/Scintilla, and marketplace research tools such as Helium 10, Jungle Scout, and DataHawk.
• Advanced proficiency in Excel and business intelligence/reporting platforms.
• Experience designing and interpreting rigorous tests and incrementality frameworks, and converting findings into practical playbooks.
• Exceptional communication skills, including the ability to synthesize complex insights into succinct, executive-ready narratives.
• Bachelor’s degree in Analytics, Business, Marketing, or a related quantitative or commercial field.

Bonus Points For:

• Background in retail pricing, packaging, and assortment analytics.
• Familiarity with SQL and experience defining agency reporting standards and SLAs.
• Knowledge of PIM/DAM systems and content health scoring methodologies.

If you thrive at the intersection of data, media, and merchandising and want to shape the growth strategy for major marketplaces, we’d love to hear from you.

Company Description

Founded in 1983, Squire Boone Village is a leading wholesale provider of candies, souvenirs, gifts, and jewelry. With innovative displays and custom-printed products, the company helps customers create unique, branded merchandise that sets their stores apart. Squire Boone Village's products can be found in thousands of locations worldwide. The company is inspired by the adventurous and pioneering spirit of its namesake, Squire Boone.

Role Description

This is a full-time on-site role for an Import Compliance & Product Safety Specialist based in New Albany, IN. The Import Compliance & Product Safety Speciailist/Manager is responsible for overseeing all import regulatory compliance, customs classification, and product safety testing requirements for the company. This role ensures full compliance with U.S. Customs and Border Protection (CBP) regulations, the Consumer Product Safety Improvement Act (CPSIA), the Consumer Product Safety Act (CPSA), applicable ASTM standards, and marketplace-specific requirements such as Amazon testing protocols.

This position will lead testing strategy, certification management, HTS classification, duty optimization, broker coordination, and audit readiness. The role is critical to protecting the company from shipment delays, penalties, recalls, and unnecessary duty expense.

Key Responsibilities

CPSIA / CPSA Product Safety Compliance

• Ensure compliance with CPSIA requirements for children’s products and other applicable CPSA-regulated product categories.
• Manage all required Children’s Product Certificates (CPCs) and General Certificates of Conformity (GCCs).
• Oversee required third-party laboratory testing and ensure testing certificates accompany each applicable import shipment.
• Maintain a system to track annual testing renewals and prevent certificate expirations.
• Develop testing strategies to group products into families where permissible to reduce testing costs.
• Ensure proper documentation retention to support audits, investigations, or product recalls.
• Maintain awareness of CPSC updates and regulatory changes.

ASTM & Product Development Integration

• Ensure testing aligns with applicable ASTM safety standards (including toy standards where applicable).
• Collaborate with Product Development and Engineering teams to ensure new products are designed to meet CPSIA, CPSA, and ASTM standards prior to production.
• Provide compliance guidance during product design to avoid costly redesigns or failed testing.
• Establish pre-production compliance review checkpoints.

Amazon & Marketplace Compliance

• Monitor and implement Amazon testing and documentation requirements.
• Ensure laboratory reports and compliance documentation meet Amazon’s most current protocols.
• Maintain organized compliance files to quickly respond to Amazon documentation requests.
• Monitor updates to marketplace compliance rules and proactively implement changes.

Import & Customs Compliance

• Determine and maintain accurate HTS tariff classifications.
• Optimize duty rates by ensuring proper classification and eligibility for trade programs.
• Validate country of origin determinations and customs valuation accuracy.
• Review commercial documentation for customs accuracy.
• Manage post-entry corrections, amendments, or prior disclosures if needed.

Broker & Freight Forwarder Management

• Serve as primary liaison with customs brokers and freight forwarders.
• Ensure required testing certificates and compliance documentation are submitted with each applicable import shipment.
• Provide clear filing instructions to brokers.
• Resolve customs clearance issues efficiently.
• Reduce reliance on outside consulting firms by maintaining internal compliance expertise.

Recordkeeping, Audits & Risk Management

• Maintain meticulous records in compliance with customs and CPSC recordkeeping requirements.
• Prepare documentation in the event of a CPSC audit or product recall.
• Conduct internal compliance reviews.
• Develop and maintain written compliance procedures.

Duty Management & Cost Optimization

• Gradually assume responsibility for customs duties management and tariff code strategy.
• Analyze duty spending and identify savings opportunities.
• Evaluate eligibility for duty mitigation programs.
• Ensure classifications are defensible and compliant while financially optimized.

Qualifications

Required:

• Bachelor’s degree in supply chain, International Trade, Regulatory Affairs, or related field (or equivalent experience).
• 5+ years of experience in import compliance, customs, or product regulatory compliance.
• Strong knowledge of:
• CPSIA & CPSA regulations
• CPSC testing and certification requirements
• ASTM safety standards (particularly for toys, if applicable)
• HTS tariff classification
• Experience managing third-party laboratory testing programs.
• Experience working with customs brokers and freight forwarders.
• Strong documentation management and audit readiness experience.
• Ability to interpret regulatory language and implement practical processes.

Preferred:

• Licensed Customs Broker (LCB)
• Certified Customs Specialist (CCS)
• Experience in children’s products, toys, or regulated consumer goods
• Experience with Amazon Seller Central compliance systems

Senior Manager, Ecommerce

Lead global eCommerce business planning, P&L management, and international expansion across DTC sites and Amazon marketplaces. This role is the central connector between strategy, finance, operations, marketing, and regional teams to deliver disciplined, data-driven growth.

Key Responsibilities

• Own annual and quarterly planning (budgets, targets, forecasts) for global eCommerce.
• Manage topline, margin, and investment planning across DTC and Amazon (US, EU, AU, IN, etc.).
• Own global eCommerce P&L tracking, reviews, and performance insights.
• Identify risks and opportunities by region, channel, and marketplace.
• Drive global Amazon marketplace expansion and support market entry (assortment, pricing, costs, advertising, compliance).
• Align cross-functional partners (Marketing, Supply Chain, Operations, IT, Finance) and lead regular business reviews.
• Establish scalable planning, reporting, and governance processes to ensure execution against goals.

Qualifications

• 8+ years in eCommerce, business planning, or commercial strategy.
• Hands-on experience with Amazon (1P preferred) and DTC business models.
• Proven P&L ownership or management experience.
• Experience with international eCommerce expansion.
• Strong analytical, financial, and communication skills; effective cross-functional leader.

Preferred

• Background in beauty, CPG, or consumer brands.
• Experience with Amazon international marketplaces (EU, AU, IN).
• Advanced Excel / financial modeling; BI tools a plus.

Retail Media & Marketplace Analytics Lead

Lead analytics, measurement, and insight generation across retail media and marketplace programs, with a focus on Amazon, Walmart, and Target. This role sits at the intersection of eCommerce, media, and merchandising, translating complex data into actionable strategies for media investment, product content, and assortment decisions.

Key Responsibilities

• Own end-to-end analytics for retail media and marketplace performance across Amazon, Walmart, and Target, including paid media and organic visibility.
• Develop dashboards and reporting for key KPIs such as ROAS, TACOS/ACOS, conversion rate, share of voice, new-to-brand, and contribution margin.
• Build SKU/ASIN-level performance scorecards connecting media spend, organic rank, content quality, and inventory to sales and profitability.
• Design and analyze test-and-learn initiatives (incrementality tests, geo tests, holdouts) to measure campaign impact and optimize investment.
• Partner with media, marketplace, and content teams to identify growth opportunities and diagnose performance shifts.
• Deliver merchandising insights (demand velocity, seasonality, price elasticity) to inform assortment and inventory decisions.
• Lead integration of marketplace data sources (e.g., Amazon Brand Analytics, Amazon Marketing Cloud, Walmart Luminate) and standardize reporting frameworks.
• Translate complex data into clear, executive-ready insights that influence strategy and budget allocation.

Qualifications

• 5–7+ years of experience in retail media, marketplace, or eCommerce analytics, with strong hands-on experience across Amazon and Walmart; Target experience preferred.
• Proven ability to translate marketplace and media data into actionable insights that drive ROAS, profitability, and category growth.
• Experience with marketplace analytics tools, advanced Excel, and BI platforms such as Tableau, Power BI, or Looker.
• Strong analytical, experimentation, and storytelling skills with the ability to communicate insights to non-technical stakeholders.
• Bachelor’s degree in Analytics, Statistics, Business, Marketing, Economics, or a related field (or equivalent experience).

Preferred

• Experience with pricing, promotions, and assortment analytics in eCommerce or omnichannel environments.
• Familiarity with SQL and large datasets.
• Experience collaborating with agencies or external partners.
• Understanding of PIM/DAM systems and marketplace content optimization.

Job Title: Marketplace Manager

Company Overview:

Westfield Outdoors is a leading Indianapolis-based company specializing in durable goods manufacturing and international importing services. Our focus lies in outdoor leisure products, including camping furniture, tents, shelters, backpacks, trekking bags, soft coolers, pet products, baby products, hunting accessories, fishing tackle, and patio furniture. As a global leader in OEM and private-label manufacturing for the outdoor industry, Westfield Outdoors is dedicated to delivering innovative, high-quality durable goods that meet the needs of our customers and end-users.

Position Summary:

The Marketplace Manager is responsible for the day-to-day execution and growth of Westfield Outdoors’ marketplace partners such as Amazon and Walmart Marketplace. This role focuses on maintaining accurate product listings, supporting advertising and promotional execution, monitoring account health, and compiling performance reporting across online marketplaces.

The position serves as a key coordination point between the Bentonville-based Walmart Marketplace team, the Indianapolis marketing, design, and product teams, and international operations partners who administer marketplace programs and execution. The ideal candidate is highly organized, detail-oriented, and comfortable working cross-functionally in a fast-paced, multi-channel environment.

This position is based in-office in Indianapolis, Indiana.

Key Responsibilities:

1. Listing and Catalog Support:

·        Assist in creating, updating, and maintaining product listings across marketplace partners such as Amazon and Walmart Marketplace, including titles, bullet points, descriptions, keywords, and product attributes.

·        Upload product images, enhanced content, A+ or equivalent media provided by the creative and design teams.

·        Monitor listings for errors, suppressions, compliance issues, and data inconsistencies, escalating issues to management as needed.

·        Help maintain accurate product data, including SKUs, pricing, variations, and category placement.

2. Advertising and Promotions Support:

·        Assist with the setup and monitoring of advertising campaigns across Amazon Advertising and Walmart Connect platforms.

·        Track daily and weekly performance metrics such as ACOS, CTR, spend, impressions, and sales, and flag performance concerns or anomalies.

·        Support execution of coupons, deals, seasonal promotions, and retailer-specific programs.

·        Prepare performance summaries and reports to support optimization of advertising budgets and campaign performance.

3. Account Health and Operational Support:

·        Monitor marketplace dashboards for account health notifications, listing warnings, stranded inventory, and fulfillment alerts.

·        Assist with resolving tickets related to listing suppressions, review issues, compliance warnings, or shipment discrepancies.

·        Coordinate with internal supply chain and operations teams to support inventory tracking and fulfillment requirements.

4. Analytics and Reporting:

·         Pull weekly and monthly performance reports from Amazon Seller Central and Walmart Seller Center.

·        Compile reports related to sales trends, keyword performance, promotional results, and competitive activity.

·        Support data entry, dashboard updates, and reporting used for internal reviews and planning discussions.

5. Cross-Functional Coordination:

·        Work closely with marketing, creative, and design teams to request, track, and upload required marketplace assets.

·        Collaborate with customer service teams to monitor customer questions, reviews, and feedback trends.

·        Support sales, trade marketing, and product teams with retailer-specific product details, promotions, and content needs.

·        Help ensure clear communication and alignment between U.S.-based teams and international partners supporting marketplace execution.

Qualifications:

Education and Experience:

·        Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.

·        1–3 years of experience supporting e-commerce marketplaces, digital marketing, or online retail operations preferred.

Skills and Competencies:

·        Familiarity with Amazon Seller Central and Walmart Seller Center platforms preferred.

·        Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously.

·        Proficiency in Microsoft Excel and Google Sheets, with comfort working with performance data and reports.

·        Strong written and verbal communication skills.

·        Ability to work effectively within cross-functional teams, including international partners.

Other Requirements:

·        Self-motivated team player with a strong sense of ownership and accountability.

·        Strong organizational and time management skills.

·        Ability to work in-office in Indianapolis, Indiana.

Why Join Westfield Outdoors?

At Westfield Outdoors, we value innovation, collaboration, and a commitment to excellence. As part of our team, you will gain hands-on experience supporting leading online marketplaces while working alongside experienced professionals across product, marketing, operations, and global sourcing. This role offers meaningful exposure to marketplace execution within a growing, dynamic organization.

Compensation and Benefits:

Westfield Outdoors offers a competitive salary and comprehensive benefits package, including:

·        Health, dental, and vision insurance.

·        Generous paid time off and company holidays.

·        401(k) retirement plan with company match.

·        Opportunities for professional development and career growth.

Application Process:

To apply, please submit your resume detailing your relevant experience and interest in the position. We look forward to learning how you can contribute to the continued success of Westfield Outdoors.

Equal Opportunity Employer:

Westfield Outdoors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Technical Project Manager (TPM) has three main responsibilities:

1. Project Manage all technical tasks during implementation and upgrades.
2. Install and configure servers and the Care Logistics applications in Amazon Web Services (AWS) and on premise.
3. Perform technical operations and oversee availability, performance, and supportability of our observability infrastructure.

The TPM acts as the project manager and liaison between Care Logistics and the customer for all technical activities. The TPM is responsible for coordinating the system configuration, sizing, ordering, and installation while technically engineering and managing the integration of Care Logistics solutions. They work closely with Solutions Delivery and customer resources in support of organizational objectives. Solutions Delivery functions include project delivery tasks such as solution sizing, technical project planning, customer guidance, system installation, system validation, system testing, technical training, and support of technical onsite events. The TPM facilitates DevOps functions between development and the Solutions Delivery teams to ensure technical operations are correctly executed, effectively communicated, and continuously improved.

ESSENTIAL RESPONSIBILITIES:

Solutions Delivery Functions

• Delivery components of customer project tasks which include:
• Assist with the design and implementation of new technologies
• Assist with the sizing of customer systems
• Train new employees on all aspects of the role
• Considered a Subject Matter Expert for all aspects of the technology and project delivery
• Install and troubleshoot software, hardware, and services necessary to support Care Logistics solutions
• Lead the engineering of hospital customer’s technical solutions
• Lead, plan, organize and drive the design, testing, and implementation of Care Logistics software solutions and related advisory services
• Educate customer on technical aspects of the Care Logistics system
• Interface with service and hardware system vendors to build and configure systems
• Participate in onsite customer events, including technical go-live
• Technical Operations and Observability:
• Manage alert and monitoring configuration
• Collect, aggregate, and visualize metrics to provide actionable insights
• Advise right-sizing of AWS infrastructure resources to optimize cost and performance
• Manage incident response
• Provide insight to Cloud Center of Excellence
• Additional tasks which include:
• Provide primary technical support for project team members
• Provide Tier 2 level support for Care Logistics Support team
• Create and maintain internal environments for use by Care Logistics Client Engagement team
• Create Knowledge Base articles and other technical documentation for use by Care Logistics employees and customers
• Define and maintain a clear, concise documented process for the implementation and integration of the system
• Collaborate with teammates to troubleshoot and maintain existing application modules
• Participate in DevOps initiatives to improve products and operations

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

REQUIRED

• Bachelor’s degree in Computer Information Systems or equivalent experience
• PMP certification and/or equivalent experience
• 2-4 years hands on experience using Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• 2-4 years of monitoring systems experience using tools such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• 4-6 years demonstrated project management experience
• Advanced operation and maintenance of Linux (Red Hat Operating System)
• Demonstrated advanced analytical and troubleshooting skills
• 3+ years integrating software/hardware systems in client-server and cloud environments
• Proven organizational and delivery skills

DESIRED

• AWS certification desired
• Automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Operational best practices related to systems operation and maintenance in on-premises and AWS production environments
• Industry standard application/applet containers such as Tomcat
• PostgreSQL and Aurora Databases (installation, configuration, and operation)
• Production High availability server environments
• Complex hardware and software installations
• Management of enterprise reporting tools and/or related technologies
• Project delivery, operations, and support using DevOps and/or Agile methods
• Support leadership experience
• Use of ticketing systems such as JIRA and/or related incident management tools such as OpsGenie
• Comprehension of related scientific and technical journals, abstracts, financial reports, and legal documents.
• Preparation of articles, abstracts, editorials, journals, manuals, and critiques.
• Preparation and delivery of comprehensive presentations, participation in formal debate, extemporaneous communication, and professional communication before an audience.
• Professional certifications in related industry skills such as DBMS, CISSP, ITIL, Agile, and Lean are a plus

KNOWLEDGE, SKILLS, AND ABILITIES:

• Develop strong and productive working relationships with others
• Form strong team bonds and enhance team performance
• Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities
• Cope with rapidly changing information in a fast-paced environment
• Proven communication, interpersonal, analytical, and organizational skills
• Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project
• Work both independently and as a member of the implementation and support team
• Manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external
• Quickly identify and resolve issues
• Quickly understand complex concepts
• Excellent oral and written communication skills
• Excellent customer management skills
• Above average observational skills to collect data and validate information
• Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs.
• Effectively represent Jackson Healthcare/Care Logistics values and principles in decision-making and actions
• Support leadership and/or project management
• Excellent troubleshooting skills
• Excellent organizational and delivery skills
• Install, configure, and manage hardware and software in AWS and on-premises environments
• Provide specifications for system hardware and AWS service requirements
• Implement complex system solutions involving multiple technologies
• Control and implement complex system and application feature configurations
• Troubleshoot complex system and technical issues
• Read and understand system and application logs
• Proven ability to communicate and teach complex technical concepts to less technical resources
• Excellent communications and interpersonal skills, as well as analytical and problem-solving skills
• Excellent documentation skills

REQUIRED KNOWLEDGE

• Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• Monitoring systems such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• In-depth knowledge of Linux (Red Hat Operating System) concepts and operations in a production environment
• VMware, Web servers, DBMS, Reporting and analytic tools
• Project Management Methodologies
• Advanced PC knowledge including proficiency with MS Outlook, Word, Excel, and PowerPoint

DESIRED KNOWLEDGE

• Knowledge automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Understanding of high availability server environments
• Hardware and software installation techniques
• Healthcare Information Systems
• Enterprise reporting tools
• DevOps and Agile methodologies related to project delivery, operations, and support
• Ticketing systems such as JIRA and related incident management tools (such as OpsGenie)

TRAVEL REQUIREMENTS & WORKING CONDITIONS:

• 10-80% travel required
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Position: Supply Planning Specialist

Job Type: Full-time (Non-exempt)

Location: Englewood, NJ (In office)

Salary Range: $55,000 - $65,000

Role Overview

The Supply & Distribution Planning Specialist is responsible for end-to-end supply planning and distribution planning across multiple B2C channels and warehouses.

This role ensures optimal inventory levels, high in-stock rates, efficient replenishment, and cost-effective distribution to support rapid eCommerce growth.

This position requires strong analytical skills, forecasting accuracy, and hands-on execution experience in marketplace-driven environments (Amazon, TikTok Shop, Walmart, etc.). Reporting to the Operations Manager, you will work closely with the sales, marketing, and logistics counterparts to support the exponential business growth.

Responsibilities

1. Supply Planning

• Develop rolling 3 - 6-month supply plans based on sales forecasts, historical trends, and promotional calendars
• Align supply plans with Korea HQ production schedules and lead times
• Monitor inventory health (weeks of cover, sell-through, aging inventory, excess & obsolete)
• Prevent stock-outs and overstock situations across SKUs
• Coordinate inbound shipments from overseas suppliers and domestic transfers
• Manage safety stock policies by SKU and channel
• Analyze forecast accuracy and continuously improve planning assumptions

2. Distribution Planning (Multi-Warehouse & Multi-Channel)

• Allocate inventory across multiple warehouses and fulfillment nodes
• Plan inventory replenishment for Amazon FBA, Walmart WFS, TikTok Shop FBT, and D2C
• Manage FBA restock limits and replenishment strategies
• Monitor sell-through velocity by channel and adjust distribution accordingly
• Coordinate with 3PL and warehouse partners to ensure timely fulfillment
• Minimize split shipments and shipping costs

3. eCommerce Inventory Management

• Track in-stock rate and maintain >95% service level for top SKUs
• Support promotional events (Prime Day, Black Friday, TikTok campaigns) with proactive inventory planning
• Identify slow-moving SKUs and recommend liquidation or bundling strategies
• Provide weekly inventory reports with actionable insights

4. Cross-Functional Coordination

• Work closely with Sales, Marketing, Logistics, and HQ teams
• Align inventory strategy with sales growth targets
• Provide demand signals and risk alerts to leadership
• Support new product launches with supply readiness plans

Qualification

Required1- 3 years of experience in supply planning, inventory planning, or distribution planning

Experience managing inventory for Amazon FBA (required)

Strong understanding of marketplace operations (Amazon, Walmart, TikTok Shop preferred)

Experience with multi-warehouse distribution environments

Advanced Excel skills (pivot tables, forecasting models, data analysis)

Strong analytical and problem-solving skills

Detail-oriented with high ownership mentality

Detail-oriented, organized, and capable of managing multiple tasks in a fast-paced environment.

Preferred

Experience in beauty, cosmetics, or consumer goods

Experience working with overseas suppliers (Asia preferred)

Experience with ERP systems or inventory planning software

Bilingual (English/Korean) is a plus

Benefits

• Fully funded medical, dental, and vision insurance
• 401(k) with company match
• Performance-based bonus
• High-growth learning environment

Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Graphic Designer / Videographer

Brooksville, FL | Full-Time

A-Players Only

If you want a comfortable design job where you just “make things look nice,” this is not it.

If you want your work to compete head-to-head on Amazon, win retail shelf space in big-box retail, and directly impact revenue, keep reading.

Black Diamond Coatings (BDC Brands) builds premium home-improvement brands (DOMINATOR®, AQUA-X®, OBSESS®) sold nationwide on Amazon, Walmart, Lowe’s, Home Depot, and in DTC channels.

We are building industry leaders — not average brands.

We are adding to our Marketing & Design team and seeking a competitive, revenue-driven Graphic Designer / Videographer who understands that design is a performance function.

What This Role Really Is

You will create high-impact assets that:

• Stop the scroll
• Increase conversion rates
• Win against aggressive competitors
• Elevate premium positioning
• Drive measurable sales growth

Your work will influence retail velocity, conversion performance, and brand perception.

This is not a support role. This is a performance role.

What You’ll Create

Revenue-Driving Creative

• Amazon listing images, A+ content, DTC creative
• Premium packaging and label design
• Infographics that outperform category competitors
• Continuous optimization based on performance data

Video That Converts

• Concept, shoot, and edit product demos and ads
• Translate technical product features into compelling customer stories
• Create paid and organic social content that performs

End-to-End Execution

• Concept → design → proof → production
• Vendor coordination and production-ready files
• On-time delivery without sacrificing excellence

Minimum Qualifications (Non-Negotiable)

• 5+ years professional graphic design experience
• Consumer Packaged Goods (CPG) experience required
• Physical product packaging experience required
• Experience filming and editing video required
• Strong understanding of conversion-driven design
• Proficiency in Adobe Creative Suite
• Experience in competitive eCommerce (Amazon preferred)

The A-Player Profile

You:

• Take ownership of outcomes — not just tasks
• Figure things out without waiting to be told
• Thrive in fast-paced, entrepreneurial environments
• Want to compete — and win
• Are coachable, humble, and driven to improve
• Care about performance metrics, not just aesthetics

If you blame, make excuses, or need constant direction, this will not be a fit.

Portfolio Requirement (Mandatory)

To be considered, you must submit:

1. A professional portfolio (digital + print + packaging required)
2. At least one product packaging project
3. At least one video project you filmed and edited
4. A brief explanation of the objective and results (if available) for 2–3 projects

Applications without a portfolio will not be reviewed.

Why Join BDC?

• Competitive compensation
• 401(k) with company match
• PTO + paid holidays
• Health, dental, vision, and life insurance
• High-performance, values-driven culture

We value excellence, grit, humility, competitive spirit, and ownership.

If you want your work to matter and compete at the highest level, please apply.

FULLY ONSITE ROLE!!!!

NO Sponsorship, or 3rd party Agencies

Must be a US Citizen or Green Card Holder

Role Summary

We are seeking a DevOps Engineer with a security-first mindset to improve the reliability, operational maturity, and day-to-day security of our e-commerce platform and related systems. This role is hands-on and operational. It focuses on improving how we deploy, secure, monitor, and document our environment.

Our stack includes WordPress and WooCommerce running on AWS with Amazon RDS, Cloudflare for DNS and edge security controls, and Azure DevOps and Azure Pipelines for build and deployment workflows. The role also includes Microsoft 365 and Exchange Online security administration and continuous improvement. You do not need to be an application programmer, but you should be comfortable with automation, scripting, and tightening operational processes.

Key Responsibilities

• Maintain and improve the reliability and security of our AWS-hosted WordPress and WooCommerce platform, including Amazon RDS and Elastic Beanstalk deployments.
• Maintain and improve Azure DevOps and Azure Pipelines to support consistent releases, including approvals, artifacts, environment separation, and rollback planning.
• Improve deployment practices to reduce downtime and risk. This includes coordinating Cloudflare maintenance mode, release validation, warm-up steps, and post-deploy verification.
• Administer and improve Cloudflare configurations including DNS, SSL/TLS settings, WAF rules, bot controls, rate limiting, caching behavior, and maintenance workflows.
• Implement basic monitoring and alerting using cloud-native or existing tools, with a focus on site availability and key WooCommerce flows such as add-to-cart and checkout.
• Administer and improve Microsoft 365 and Exchange Online security controls in coordination with IT leadership, including MFA, Conditional Access baselines, admin role hygiene, audit logging, and retention policies.
• Maintain strong access controls and operational security hygiene across cloud and SaaS systems, including least privilege, periodic access reviews, and secure secrets handling.
• Own backup, disaster recovery readiness, and restore validation for systems supporting the e-commerce platform and adjacent services.
• Create and maintain operational documentation including diagrams, runbooks, deployment procedures, recovery steps, and access processes.
• Partner with internal teams and vendors to support integrations, hosting, and operational troubleshooting across adjacent systems and services.

Required Qualifications

• 4 to 6+ years of experience in DevOps, infrastructure, platform operations, or systems administration supporting production environments.
• Hands-on AWS operations experience for production web workloads, including IAM fundamentals, networking concepts, backups, and Amazon RDS operations.
• Hands-on experience with Azure DevOps and Azure Pipelines, including release workflows, approvals, artifacts, variables, and deployment automation.
• Hands-on Cloudflare experience including DNS, SSL/TLS, WAF, bot mitigation, rate limiting, and caching controls.
• Hands-on Microsoft 365 and Exchange Online administration with demonstrated experience improving security posture through practical controls and policy enforcement.
• Working knowledge of WordPress and WooCommerce from an operations perspective, including common production risks and troubleshooting patterns.
• Ability to automate repeatable operational workflows using scripting and configuration where appropriate.
• Strong documentation skills and the ability to turn tribal knowledge into repeatable processes.

Preferred Qualifications

• Infrastructure as Code experience using Terraform, CloudFormation, or similar tools.
• Experience improving Elastic Beanstalk deployment practices and reducing downtime during releases.
• Experience with basic monitoring, alerting, and log visibility using cloud-native tooling or a lightweight observability platform.
• Familiarity with payment and checkout operational troubleshooting and common e-commerce reliability patterns.
• Experience supporting mixed hosting environments and coordinating with third-party vendors.
• Familiarity with ERP-adjacent operations and supporting integrations with back-office systems, currently Microsoft Dynamics GP.

What We’re Looking For

• Security-first mindset with strong operational judgment and steady follow-through.
• Builder mentality focused on automation, standardization, and documentation.
• Comfortable owning outcomes across cloud operations, DevOps workflows, edge security controls, and Microsoft 365 administration.
• Clear communicator who can document systems well and collaborate across technical and non-technical teams.
• Practical, organized, and consistent, with a focus on reducing risk and improving reliability over time.

Job Title: E-commerce and Digital Marketing Manager

Industry: Apparel / Fashion Reports to: VP of E-commerce Location: Chatsworth, CA

Employment Type: Full-Time/Hybrid

Salary Range: $90-$120k DOE

Job Summary

We are seeking a dynamic and data-driven E-commerce and Digital Marketing Manager to lead and scale our digital sales channels in the fast-paced apparel industry. This role is pivotal in owning the strategy, execution, performance and maintenance of both Direct-to-Consumer (DTC) e-commerce platforms and third-party marketplaces (such as Amazon, Walmart, Target+, and others). The ideal candidate is both analytical and creative, understands apparel brand-building in a digital world, and thrives in a collaborative, fast-paced environment.

Key Responsibilities

E-commerce (DTC) Strategy & Management

● Own and optimize performance across the brand’s owned e-commerce websites on Shopify

● Lead UX/UI improvements to increase conversion rate, reduce bounce rate, and enhance customer experience.

● Manage product merchandising, categorization, pricing, cross-sells/upsells, and seasonal content updates.

● Analyze funnel metrics and customer behavior using tools like Google Analytics, Triple Whale, or Shopify analytics.

● Collaborate on site promotions, A/B tests, landing pages, and product launches.

Marketplace Management

● Oversight on day-to-day operations across marketplaces (Amazon, Walmart, Target Plus, etc.), including inventory for FBA, listings, pricing, content optimization, deals and promotions.

● Coordinate with fulfillment and logistics teams to ensure marketplace SLAs are met (e.g., shipping, on-time delivery).

● Monitor marketplace performance metrics: YOY sales and session metrics, Buy Box percentage, advertising ROAS, reviews, and seller ratings.

● Implement competitive pricing and assortment strategies to grow share and profitability.

Digital Marketing

● Plan and manage 3rd party agencies for execution of paid media campaigns across channels (Meta, Google Ads, YouTube, TikTok, affiliates, etc.).

● Oversee SEO strategy, content planning, and blog/editorial calendar to drive organic traffic.

● Manage planning, communication and approval of email marketing and SMS programs (Yotpo) with 3rd Party agency, including segmentation, automation flows, and campaign performance.

● Collaborate with creative, freelancers, and influencers for brand-aligned messaging and assets.

● Leverage multi-touch attribution modeling to guide budget allocation and improve CAC, ROAS and LTV metrics for organization.

Reporting & Optimization

● Track KPIs for all digital channels including ROAS, AOV, LTV, CVR, and channel-specific KPIs.

● Provide weekly and monthly performance reporting and actionable insights to leadership.

● Use tools such as GA4, Triple Whale, Excel/Sheets, and ad platform dashboards to analyze trends and inform decision-making.

Qualifications

● Bachelor’s degree in Marketing, Business, E-commerce, or related field.

● 5+ years of experience in e-commerce and digital marketing, preferably in the fashion/apparel sector.

● Proven experience managing both owned DTC websites and marketplace platforms.

● Strong analytical skills and proficiency in e-commerce platforms, web analytics, and digital ad tools.

● Capable of driving action and communicating strategic insights and recommendations.

● Experience with Shopify, Amazon Seller Central/Vendor Central, Google Ads, Meta Ads, Yotpo, Walmart Seller Central, Target Plus portal, etc.

● Excellent project management and communication skills.

● Passion for apparel, consumer behavior, data and building best-in-class online experiences.