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About the Role

We're looking for a positive go-getter to join our small but mighty Ecommerce team as our new Ecommerce Coordinator. You will work side-by-side with our Ecommerce Manager and Director of Ecommerce to take on projects big and small that will continue to build on the success we've been able to achieve and help take help our website to the next level!

You are a behind-the-scenes operational hero mixed with a creative problem solver. A resourceful hard worker with a passion for the fast-moving and ever-changing world of e-commerce.

About Us

Reyn Spooner has been bringing aloha into people's lives for 70 years, and we pride ourselves on being the world's most collected aloha shirt. Our team of amazingly talented and humble professionals is what makes our company so unique. We strive to keep the legacy of Reyn Spooner alive and thriving, and we're excited to add another member to our growing 'ohana.

We're all about the sunshine and good vibes, with offices on the mainland and in Hawai'i. This position is a hybrid remote/in-office role with the ideal person based in or near Los Angeles. We can't wait to meet you and see what you are all about!

What You'll Do

• Execute online product catalog updates, ensuring product feeds and syncs work correctly across the site, marketplaces, and ERP systems.
• Assist with site merchandising, assortment optimization, and product/site transition between seasons and promotions.
• Manage product image organization through Dropbox.
• Deploy retention marketing initiatives across email, SMS, and loyalty program.
• Create and manage website landing pages, collections, product pages, discounts, navigation, etc., to improve user experience and conversion.
• Merchandise the Ecommerce site to deliver a best-in-class product experience, using data to drive decisions and ensuring product details are always accurate and up to date.
• Manage customer reviews and proactively address any poor customer experiences by bringing in our customer service team to aid in resolutions.
• Support A/B testing efforts on-site and in marketing to increase engagement and conversion.
• Assist with implementing onsite promotions and markdowns.
• Assist with Amazon product catalog updates and order and return processes

Our Must-Haves

• 1-2 years of experience working in an Ecommerce/DTC role, ideally in an apparel or CPG brand, preferred
• Experience using Shopify Plus and Shopify applications
• Proficient in Microsoft Excel
• Know your way around project management tools (we use Asana, but experience with a similar platform works for us!)
• Self-starter who thrives in a fast-paced environment and is proactive about taking initiative and owning tasks
• Critical thinker who is detail-oriented, organized, and possesses strong analytical skills
• Comfortable working in a small but efficient team
• Excellent communication skills
• Fluent with technology and adept at learning new technology platforms
• Quick learner with a desire to be independent and find solutions
• Basic HTML/CSS skills, a plus
• Familiar with Adobe Photoshop/Illustrator, a plus

The Perks

• Salary depending on experience
• Health, Dental, Vision benefits
• 401k
• Paid Time Off + Paid Holidays
• A sweet employee Discount
• Every day is Aloha Friday (casual Friday for you mainlanders)
• Flex-first remote vs. on-site work (must be based in/near the Greater Los Angeles Area)
• Monthly cell phone & home internet stipend

To Apply

Cover letters are not really our thing, but we want to get to know you a little better!

When submitting your application, we'd love for you to tell us a little bit about yourself and why you're interested in working with the fine folks at Reyn Spooner in the cover letter portion.

Don't worry about hyping up your work experience or using any corporate lingo – we can get all that good stuff from your resume. This is meant to be a lighthearted intro to YOU! Let us know things like where you're from, what you like to do outside of work, or even some fun facts about you – anything you want to share, we are all ears.