Amazon, UK Jobs in Usa

Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses in the UK under * and other specialist shop banners, together with its Ocado Solutions division.

Ocado Solutions is responsible for corporate partnerships, providing the Ocado Smart Platform ("OSP") as a service to retailers around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications required to operate a world-class online grocery business. It is underpinned by Ocado's proven expertise and experience as a dedicated online grocer in the UK.

Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with Kroger to help it redefine the grocery customer experience in the United States through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform.

Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce!

Job Summary

We’re looking for a hands-on Planning Manager / Lead to oversee daily sales and delivery capacity planning for our US operations. In this role, you’ll make sure we have the right people, routes, and resources in place to meet customer demand efficiently and on time.

You’ll work closely with teams across Kroger and Ocado to balance service quality, cost, and capacity — while driving improvements that make our network smarter every day. If you’re a strong leader who thrives in fast-moving, data-driven environments and enjoys solving complex operational puzzles, this is the role for you.

Key Responsibilities

• Lead the daily delivery of sales and capacity plans to meet customer demand.
• Partner with supply chain, retail, and operations teams to align planning strategies.
• Optimize routes, capacity, and resources to boost efficiency and service levels.
• Develop and execute contingency plans for operational disruptions.
• Deliver logistics projects and continuous improvement initiatives.
• Collaborate with key stakeholders across the US and UK to ensure alignment.
• Build and support a high-performing, inclusive planning team.
• Maintain and promote strong health and safety standards.

Skills

• Strong analytical and planning skills, including demand forecasting and logistics optimization.
• Proficiency with Excel or similar planning tools.
• Excellent communication and stakeholder management skills.
• Comfortable leading through change and making data-driven decisions.
• Background in project management, data analysis, or continuous improvement.
• Experience working in a 24/7 logistics or operations environment.

Location

Our Planning Lead position is located in our Monroe, OH, Kroger Fulfillment Center

For a sense of who we are and what we deliver we invite you to explore online to learn more about Ocado Technology and Ocado Engineering, which directly support the Ocado Solutions division, and take the next step in what will be an amazing career with us.

Learn about our partnership with Kroger:

• Kroger Bets on Robots With Ocado Deal
• Meet Ocado, Kroger’s Newest Weapon in Its Grocery Delivery War with Amazon and Walmart
• Check out this video about our advanced robotics technology

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law

Customer Service Representative (Travel)

Base: $45,000 + Performance Bonus | Strong Benefits

Alternative titles: Customer Service Advisor, Customer Support Advisor, Travel Support Advisor, Customer Care Representative

About the Opportunity:

Little Bridge Search is the recruitment partner for a globally successful international travel operator launching its first US office in the Orlando area.

We’re hiringsixexperiencedCustomer Service Representatives for the opening team.

This is a great opportunity to join at the start of a new operation, work with premium travel products, and grow as the team scales.

This is a true customer service role supporting customers across phone, email, and web enquiries, not a commission sales position.

What we’re looking for:

• Customer service experience in a call centre, hospitality, travel, resort, or other fast-paced service environment
• Strong communication skills and confidence in handling customer issues
• Calm, organised, and able to work in a structured, KPI-led environment
• Good systems/admin skills (CRM, Outlook, Excel, etc.)
• Travel or hospitality experience is helpful but not essential

What’s on offer:

• $45,000 base salary
• Performance bonus
• Strong benefits package, PTO, 401k and Healthcare
• On-site role in Altamonte Springs
• Promote from within policy = Genuine career progression as the team grows

Interested?

Apply now for immediate and confidential consideration. Full client details and confirmed benefits will be shared with shortlisted candidates.

Candidate Referrals (Little Bridge Search – 2026):

If this isn’t right for you, but you know someone who would thrive in it, referrals are appreciated. If we place your referral, our thank-you includes either x2 tickets for experiences (MLS/NBA/MLB/NFL/VIP park tickets / F1 / major concerts) OR Amazon up to $1,000.

(Referral rewards are issued for successfully placed candidates, subject to basic terms.)basic terms.)

About Us:

Franco Manufacturing Co., Inc. has been a leading international producer of home fashions for over 70 years. Our products include whimsical and stylish bedding, pillows, throws, towels, and accessories for popular licensed properties, including Disney, Hasbro, Nickelodeon, Warner Brothers, and many more. Franco products can be found at major mass market retailers, specialty stores, discount stores, department stores and on-line retailers.

Responsibilities:

In this highly visible position, you will manage and oversee daily order processing operations to ensure orders are entered, reviewed and released accurately and on-time. Duties include:

1. Ensure that inventory and/or product allocation issues are addressed with Planning, Sales, Production Planning, Receiving and/or Distribution management. Ensures accuracy of order confirmation and billing.
2. Manages the order pipeline updating ship windows and planned ship dates to give an accurate shipping forecast. Monitor order status, back orders, and exceptions. Proactively address delays or discrepancies.
3. Manage the on-boarding of new accounts including reviewing account requirements and sales forecast. Communicate requirements with internal teams to ensure that orders can be processed by the required date.
4. Ensures that current routing and compliance requirements are maintained for assigned customers and updates are coordinated with IT.
5. Research compliance charge backs and provide Accounts Receivable with supporting documents to handle disputes. Work with VP Operations to develop processes to avoid re-occuring chargebacks
6. Ensures that all necessary documents are provided to Order Processing to release and batch customer orders. Ensure that assigned ship dates are communicated and routing is set up.
7. Regularly communicate with Sales to ensure they are aware of account and order processing issues.
8. Coordinates with warehouse management to prepare production schedules for reworks and pallet assembly projects.
9. Oversee the flow of customer shipping orders to warehouses in accordance with customer compliance guidelines. Establishes priorities and assists in planning work center capacity and establishing receiving priorities.
10. Maintain NMFC freight class and SCAC codes in operating system.
11. Coordinates with Sales, Production, and Logistics teams and implements process improvements to enhance accuracy, efficiency and customer satisfaction.

Requirements:

• Qualified candidates must have 5+ years’ experience managing a Customer Service or Order Processing team in a high-volume consumer products environment
• Previous experience working with major retail accounts including Walmart, Target, and/or Amazon
• Understanding of customer routing through major retail portals
• Experience building and calculating truck volumes and scheduling shipments
• Hands-on experience managing customer compliance and chargeback resolution
• Strong verbal and written communication skills
• Highly detail-oriented with strong organizational skills
• Computer proficiency in MS Office (Word, Excel, Email) and experience with ERP and WMS systems
• Experience with the Blue Cherry ERP system is a plus

Demand Strategy Manager

Location: Hybrid (West Palm Beach, FL)

Employment Type: Full-Time

Salary: Starting at $80,000+ (based on experience)

Are you a creative yet data‑driven marketer who knows how to spark consumer excitement and translate it into real retail demand? Do you love rolling up your sleeves to run campaigns—especially on Meta and Instagram—while thinking strategically about the full demand picture? If so, this role is a fantastic match.

We’re working with a growing consumer brand that’s looking for a Demand Strategy Manager to build and execute the programs that get shoppers talking, clicking, sharing, and ultimately seeking out products at retail.

About the Role

As the Demand Strategy Manager, you’ll own the strategies and hands-on execution that build consumer pull-through across key retail partners. You’ll lead demand efforts across advertising, influencer programs, partnerships, product launches, and digital activations—while working closely with sales and retail teams to turn awareness into real-world movement.

This role requires someone who doesn’t just strategize—but can personally execute campaigns across Meta and Instagram and understands how to optimize creative, targeting, and spend to drive awareness and interest.

What You’ll Do

Demand & Brand Strategy

• Build and execute multi-channel demand strategies that increase awareness, consideration, and preference.
• Identify when, where, and how to activate demand by category, audience, and retail channel.
• Coordinate with sales and retail partners to ensure campaigns support both in‑store and ecommerce sell-through.
• Support product launches and key seasonal/retail moments with integrated demand plans.

Advertising & Media (Enhanced for Meta/Instagram Experience)

• Plan, run, and optimize Meta and Instagram campaigns directly—including audience building, creative testing, and reporting.
• Execute awareness-driven advertising with a focus on brand lift and pull-through—not just direct conversion.
• Manage and grow the email list thoughtfully, ensuring high-performing sends without audience fatigue.
• Oversee broader paid media efforts, including retailer media networks (Amazon, Home Depot, Costco, etc.).
• Partner with agencies or freelancers for large-scale or specialized initiatives as needed.

Partnerships & Influencer Marketing

• Build and manage partnerships with influencers, creators, and complementary brands.
• Develop authentic, high-impact programs that highlight products and build consumer demand.
• Measure and optimize partnerships based on reach, engagement, content performance, and retail impact.

Measurement & Insights

• Define KPIs focused on demand creation (awareness, engagement, sell-through indicators, retailer feedback).
• Monitor performance of Meta and Instagram campaigns closely, sharing insights and recommendations.
• Analyze results across channels and continuously refine demand strategy.

What Success Looks Like

• Noticeable lift in consumer awareness and interest.
• Stronger retail pull-through, demonstrated by improved sell-through and retailer enthusiasm.
• Effective influencer and partnership programs that feel authentic and aligned with the brand.
• Meaningful, data-backed learnings that fuel long-term brand growth.
• High-performing Meta and Instagram campaigns that consistently drive awareness and engagement.

What We’re Looking For

• 7+ years in brand marketing, demand generation, or growth marketing.
• Hands-on experience setting up, managing, and optimizing Meta and Instagram campaigns (required).
• Experience engaging consumers through retail channels (CPG, durable goods, specialty retail, or similar).
• Strong understanding of partnerships, influencer marketing, paid media, and awareness-driving tactics.
• A strategic thinker who loves execution and can manage programs end‑to‑end.
• Comfortable working cross-functionally with sales, product, creative, leadership, and external partners.
• Experience managing budgets and measuring marketing impact beyond direct conversion metrics.

Why This Role Matters

This role sits at the center of brand, marketing, and retail. You’re the engine that helps ensure products don’t just appear on shelves—they’re sought out, talked about, and chosen.

What We Offer

• Opportunity to join a high-growth startup at a pivotal stage.
• Creative freedom and ownership of your domain.
• Brand new, gorgeous office with intercoastal views.
• Collaborative, innovative, and mission-driven team culture.
• Competitive salary and 3 weeks of paid vacation.
• $1,000/monthy healthcare/benefits stipend.

PowerStop is a market leader in the aftermarket automotive brake industry, holding a dominant share of brake kit sales across all major online retailers and delivering unmatched omnichannel operational capabilities. The company’s core offerings include complete brake kits sold through leading e-commerce platforms such as Amazon, RockAuto, and AutoZone, as well as brake components and accessories distributed through the traditional warehouse distributor channel. Unlike traditional brake suppliers, PowerStop was built in the online marketplace and pioneered the concept of a complete brake kit—packaged with all necessary parts and hardware for a seamless replacement or upgrade. Today, more than 70% of the company’s revenue is generated from online channels. PowerStop’s leadership position is driven by its consumer-centric kit solutions, strong brand presence, and operational excellence. In addition, the company has established itself as a trusted partner to warehouse distributors through best-in-class fulfillment, product quality, and customer service.

We are seeking a results-driven Operations Manager to oversee second shift operations at our Hodgkins, IL Distribution Center (Monday–Friday, 2:00 p.m.–11:30 p.m. minimum). This leadership role is responsible for managing all outbound operations, including picking, automation, kitting, order close, audit and inspection, and shipping. The ideal candidate will play a critical role in driving operational excellence by improving efficiency, accuracy, and safety across outbound processes while ensuring timely and high-quality service to our customers

Key Responsibilities:

• Oversee daily outbound operations, including picking, automation, kitting, order close, audit, inspection, and shipping, as well as replenishment.
• Ensure outbound orders are processed accurately and on time to meet customer expectations
• Supervise, coach, and develop a high-performing team
• Monitor workflow and labor utilization to drive efficiency and productivity
• Perform audits and inspections to ensure process compliance and quality standards
• Collaborate with planning, inventory, inbound, and customer service teams
• Promote and enforce safety practices and compliance with company policies
• Identify and implement process improvements and cost-saving initiatives
• Address performance issues promptly through coaching and corrective action

Qualifications and Required Skills:

• 3+ years of experience in warehouse or distribution center management, with a focus on outbound operations
• Strong understanding of warehouse processes and systems
• Bilingual in English and Spanish, preferred but not required
• Exceptional proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools (Zoom, Teams, Google Meet, etc.).
• Demonstrated leadership skills in a fast-paced, high-volume environment
• Ability to work independently and collaboratively, demonstrating flexibility and problem-solving skills
• Exceptional organizational and time management skills with the ability to prioritize effectively.
• Strong written and verbal communication and problem-solving abilities
• Must possess a strong work ethic, follow-through mindset, and a drive for results
• Flexibility to work beyond standard hours during peak times as needed
• Ability to stand/walk for extended periods and lift up to 50 lbs.

Compensation:

The salary range for this position is $75,000 to $95,000 annually, reflecting the anticipated compensation at the time of posting. Final placement within this range will be determined by several factors, including—but not limited to—education, certifications, relevant experience, skills, and overall business needs. In addition to salary, eligible employees will receive a comprehensive benefits package, which includes paid time off, medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, paid parental leave, and a 401(k) match retirement plan.

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, disability, veteran status, or national origin

Job Title: IAM Architect – SailPoint Identity Security & Cloud Security

Location: Miami, FL, Onsite

Duration: Contract

Role Summary

We are seeking an experienced IAM Architect to lead the design and implementation of enterprise identity governance and cloud security solutions. The role will focus on architecting and deploying SailPoint Identity Security Cloud and other solutions from SailPoint Technologies to strengthen identity lifecycle management, access governance, and cloud security across enterprise environments.

Key Responsibilities

• Architect and implement enterprise Identity and Access Management and identity governance solutions.
• Lead the design and deployment of SailPoint Identity Security Cloud (ISC) and SailPoint IdentityIQ.
• Define architecture for identity lifecycle management, access certifications, role-based access control (RBAC), and policy enforcement.
• Design integrations between SailPoint and enterprise systems, directories, and SaaS applications.
• Architect IAM controls across cloud environments such as Amazon Web Services, Microsoft Azure, and Google Cloud.
• Establish identity governance frameworks to support least privilege, compliance, and security policies.
• Provide architectural guidance to engineering teams and stakeholders on IAM and cloud security best practices.

Required Skills

• 10+ years experience in IAM and identity governance architecture.
• Strong hands-on expertise with SailPoint Identity Security Cloud and/or SailPoint IdentityIQ.
• Experience designing scalable IAM architectures for enterprise and cloud environments.
• Strong understanding of identity lifecycle management, access reviews, RBAC, and compliance frameworks.
• Experience with API integrations, identity connectors, and enterprise directory services.

Resumes tell stories. Interviews reveal potential. Great recruiters change careers.

We’re looking for a Recruitment Specialist who knows how to find exceptional people, build meaningful connections, and help shape the future of our team. If you thrive on discovering talent and turning opportunities into careers, you might be exactly who we’re looking for.

This position is full time. Candidates who are residents of VT are eligible for a hybrid work arrangement, working onsite Tuesday, Wednesday and Thursday from our office in Manchester Center, Vermont, and remotely Monday and Friday. All candidates must be within a commutable distance to, and available to work from our office in Manchester Center.

What You Bring to the Team

• An eye for spotting talented enthusiastic people
• Passion for creating an exceptional experience for candidates and new employees alike
• Skill at juggling several fast paced and dynamic projects at once
• A decisive decision maker with consistent and timely follow through
• A disciplined project manager and trustworthy colleague
• An individual who enjoys meeting new people, making connections, and building solid relationships

What You’ll Do

• Lead the day to day recruiting programs of the business
• Work with hiring managers to identify and attract talented individuals
• Build and maintain a candidate community with a loyal and growing following
• Drive significant applicant flow through effective use of advertising tools, technology and social networking

What You’ll Love About The Vermont Country Store

• A team-oriented culture filled with truly “good” people
• An onsite wellness center including free wellness, acute care visits and programs with Licensed Family Nurse Practitioner
• Onsite fitness facilities
• We offer a generous employee discount
• We offer a competitive salary package, 401-K, commuter benefit, dental, vision, an ICHRA employer contribution for medical insurance, contributions to the cost of childcare, employer paid life, short-term and long-term disability, voluntary life insurance, accident, hospital and critical illness.
• Potential for quarterly bonus
• Numerous philanthropic programs including paid volunteer hours and matching charitable contributions

Who We Are

The Vermont Country Store is one of the most unique and beloved companies in America. Orton family-owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. In contrast to the company’s image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine’s Best Online Shops, placing ahead of Amazon, WalMart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within, and creating long-term opportunities for those who excel. We welcome you to apply even if you don’t check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.

Our financial services client is looking for a Conversation Designer to join their team! This is a 40 hr/week, hybrid role. Candidates can be located in Westwood, MA, Charlotte, NC, Johnston, RI, Iselin NJ, or Plano, TX!

The Conversation Designer will be responsible for creating, refining, and optimizing natural, human like voice interactions within our AWS Connect IVR system. This role will focus on designing intuitive conversational flows that enhance the customer experience and improve the effectiveness of our Voice Bot.

Key Responsibilities:

- Design conversational workflows and dialogue scripts for AWS Connect based IVR experiences.

- Develop voice interaction models that align with business goals, customer needs, and best in class conversational design principles.

- Collaborate closely with product, engineering, and operations teams to ensure smooth implementation of designed experiences.

- Analyze call data and customer feedback to identify opportunities for improving system understanding, response accuracy, and conversational fluidity.

- Create guidelines, prompts, and tone of voice standards to ensure consistency across all customer interactions.

- Conduct usability testing, tune bot responses, and iterate designs based on real world performance.

- Ensure all conversation designs adhere to compliance, privacy, and accessibility standards.

Required Skills & Qualifications:

- Experience designing conversational experiences for IVR, voice bots, or virtual assistants.

- Hands on experience with AWS Connect, Contact Flow design, and related AWS services.

- Strong understanding of natural language patterns, conversational UX, and voice interaction best practices.

- Ability to translate complex business processes into clear, simple, intuitive customer dialogues.

- Excellent written communication, analytical thinking, and problem solving skills.

- Experience collaborating with cross functional teams in a fast paced environment.

Preferred Qualifications:

- Experience with Amazon Lex, Bedrock, Nova Sonic, or other conversational AI frameworks

- Experience implementing voice biometrics, fraud detection, or advanced authentication

- Knowledge of call analytics, voice transcription, and conversation intelligence platforms

- Experience in financial services or regulated environments

• - Strong background in customer journey design and service design

Role Requirements:

· 3-4 years working in an analyst role.

· Proven attention to detail, especially related to technical information.

· Proven experience in a prior role managing technical information and details where accuracy was paramount.

· Excellent oral and written communication skills.

· Ability to work under pressure in a challenging environment. Ability to work well with others and collaborate with different functions.

· Knowledge of IT concepts, cloud computing, software, and systems.

· Knowledge of Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform.

Desired

· Experience with Cloud ERP from a landscape perspective.

· Practical understanding of cloud architecture and IaaS operations model.

· Knowledge of enterprise technology infrastructure (i. e. networks, storage, enterprise server software including Windows Server, Linux, and monitoring technologies).

· Experience in a Managed Services environment.