Amazon Remote Jobs in Usa

Customer Service Representative (Travel)

Base: $45,000 + Performance Bonus | Strong Benefits

Alternative titles: Customer Service Advisor, Customer Support Advisor, Travel Support Advisor, Customer Care Representative

About the Opportunity:

Little Bridge Search is the recruitment partner for a globally successful international travel operator launching its first US office in the Orlando area.

We’re hiringsixexperiencedCustomer Service Representatives for the opening team.

This is a great opportunity to join at the start of a new operation, work with premium travel products, and grow as the team scales.

This is a true customer service role supporting customers across phone, email, and web enquiries, not a commission sales position.

What we’re looking for:

• Customer service experience in a call centre, hospitality, travel, resort, or other fast-paced service environment
• Strong communication skills and confidence in handling customer issues
• Calm, organised, and able to work in a structured, KPI-led environment
• Good systems/admin skills (CRM, Outlook, Excel, etc.)
• Travel or hospitality experience is helpful but not essential

What’s on offer:

• $45,000 base salary
• Performance bonus
• Strong benefits package, PTO, 401k and Healthcare
• On-site role in Altamonte Springs
• Promote from within policy = Genuine career progression as the team grows

Interested?

Apply now for immediate and confidential consideration. Full client details and confirmed benefits will be shared with shortlisted candidates.

Candidate Referrals (Little Bridge Search – 2026):

If this isn’t right for you, but you know someone who would thrive in it, referrals are appreciated. If we place your referral, our thank-you includes either x2 tickets for experiences (MLS/NBA/MLB/NFL/VIP park tickets / F1 / major concerts) OR Amazon up to $1,000.

(Referral rewards are issued for successfully placed candidates, subject to basic terms.)basic terms.)

Role: Cybersecurity Engineer III

Location: MD – Silver Spring, DC, or ATL – Techwood - Onsite

Job Description

Job Responsibilities / Typical Day in the Role

• Implement design reviews to evaluate security controls

• Identify and communicate opportunities to enhance the security posture of WBD

• Build and / or manage enterprise security platforms effectively

• Communicate effectively across all levels of management to articulate WBD security goals and vision.

• Identify and communicate opportunities to enhance the security posture of WBD

• Build and / or manage enterprise security platforms effectively (SAAS, on premise or in Cloud)

• Communicate effectively across all levels of management to articulate WBD security goals and vision.

• Have a team player mentality; strive to contribute to team cohesion however can work independently if the need arises

• Plan, design, engineer and implement security-related technologies

• Understanding technical security issues, their implications within WBD business units and able to effectively communicate them to management and other business leaders.

• Configure, troubleshoot, and maintain security infrastructure – including software and hardware in cloud environments, as well as on-premises.

• Conduct security audits and assessments to regularly determine the effectiveness of security platforms and identify areas of improvement.

• Host and operating systems hardening, auditing, monitoring and logging with appropriate security controls and best practices while meeting security best practices and business goals

• Research and explore emerging security technologies and determine their appropriate use within the company.

• Prepare, document, and create standard operating procedures and protocols.

• Crosstrain and mentor other team members as needed

Must Have Skills / Requirements

1) Implementing advanced cyber security technology in a complex environment

a. 5+ years of experience; Hands-on experience in security engineering, hands-on experience in building, designing, and maintaining enterprise security tools.

2) Scripting experience (using Python, Go, or other equivalent languages)

a. 5+ years of experience.

3) Hands-on Experience with automation technologies

a. 3+ Years of experience; Terraform, Ansible, CloudFormation, etc.

4) Linux Experience.

a. 5+ years of experience; Ability to construct and maintain complex network infrastructures.

Technology requirements:

• Engineer and administer security platforms including SIEM/SOAR systems, endpoint detection and response, vulnerability management, anomaly detection, and cloud analysis.

• Experience in managing the Brinqa vulnerability management platform and experience with Groovy programming language

• Must have 5+ years of scripting experience (using Python or other equivalent languages)

• Hands-on Experience in public cloud infrastructures like AWS (Amazon Web Services)

Nice to Have Skills / Preferred Requirements

1) Security and Cloud certifications are a plus. (CISSP, Splunk Admin, AWS Solution architect).

2) Media/entertainment or distributed global network experience.

Soft Skills

1) Hands-on technical experience with networking and computing system architectures, specifically, the security aspects thereof.

2) Thorough understanding of information security principles, techniques, principles, policy frameworks, and best practices

3) Hands-on technical experience with compliance and regulatory frameworks and how they affect architecture designs and review

Education / Certifications

1) None required, but certifications preferred.

About Us:

Franco Manufacturing Co., Inc. has been a leading international producer of home fashions for over 70 years. Our products include whimsical and stylish bedding, pillows, throws, towels, and accessories for popular licensed properties, including Disney, Hasbro, Nickelodeon, Warner Brothers, and many more. Franco products can be found at major mass market retailers, specialty stores, discount stores, department stores and on-line retailers.

Responsibilities:

In this highly visible position, you will manage and oversee daily order processing operations to ensure orders are entered, reviewed and released accurately and on-time. Duties include:

1. Ensure that inventory and/or product allocation issues are addressed with Planning, Sales, Production Planning, Receiving and/or Distribution management. Ensures accuracy of order confirmation and billing.
2. Manages the order pipeline updating ship windows and planned ship dates to give an accurate shipping forecast. Monitor order status, back orders, and exceptions. Proactively address delays or discrepancies.
3. Manage the on-boarding of new accounts including reviewing account requirements and sales forecast. Communicate requirements with internal teams to ensure that orders can be processed by the required date.
4. Ensures that current routing and compliance requirements are maintained for assigned customers and updates are coordinated with IT.
5. Research compliance charge backs and provide Accounts Receivable with supporting documents to handle disputes. Work with VP Operations to develop processes to avoid re-occuring chargebacks
6. Ensures that all necessary documents are provided to Order Processing to release and batch customer orders. Ensure that assigned ship dates are communicated and routing is set up.
7. Regularly communicate with Sales to ensure they are aware of account and order processing issues.
8. Coordinates with warehouse management to prepare production schedules for reworks and pallet assembly projects.
9. Oversee the flow of customer shipping orders to warehouses in accordance with customer compliance guidelines. Establishes priorities and assists in planning work center capacity and establishing receiving priorities.
10. Maintain NMFC freight class and SCAC codes in operating system.
11. Coordinates with Sales, Production, and Logistics teams and implements process improvements to enhance accuracy, efficiency and customer satisfaction.

Requirements:

• Qualified candidates must have 5+ years’ experience managing a Customer Service or Order Processing team in a high-volume consumer products environment
• Previous experience working with major retail accounts including Walmart, Target, and/or Amazon
• Understanding of customer routing through major retail portals
• Experience building and calculating truck volumes and scheduling shipments
• Hands-on experience managing customer compliance and chargeback resolution
• Strong verbal and written communication skills
• Highly detail-oriented with strong organizational skills
• Computer proficiency in MS Office (Word, Excel, Email) and experience with ERP and WMS systems
• Experience with the Blue Cherry ERP system is a plus

Demand Strategy Manager

Location: Hybrid (West Palm Beach, FL)

Employment Type: Full-Time

Salary: Starting at $80,000+ (based on experience)

Are you a creative yet data‑driven marketer who knows how to spark consumer excitement and translate it into real retail demand? Do you love rolling up your sleeves to run campaigns—especially on Meta and Instagram—while thinking strategically about the full demand picture? If so, this role is a fantastic match.

We’re working with a growing consumer brand that’s looking for a Demand Strategy Manager to build and execute the programs that get shoppers talking, clicking, sharing, and ultimately seeking out products at retail.

About the Role

As the Demand Strategy Manager, you’ll own the strategies and hands-on execution that build consumer pull-through across key retail partners. You’ll lead demand efforts across advertising, influencer programs, partnerships, product launches, and digital activations—while working closely with sales and retail teams to turn awareness into real-world movement.

This role requires someone who doesn’t just strategize—but can personally execute campaigns across Meta and Instagram and understands how to optimize creative, targeting, and spend to drive awareness and interest.

What You’ll Do

Demand & Brand Strategy

• Build and execute multi-channel demand strategies that increase awareness, consideration, and preference.
• Identify when, where, and how to activate demand by category, audience, and retail channel.
• Coordinate with sales and retail partners to ensure campaigns support both in‑store and ecommerce sell-through.
• Support product launches and key seasonal/retail moments with integrated demand plans.

Advertising & Media (Enhanced for Meta/Instagram Experience)

• Plan, run, and optimize Meta and Instagram campaigns directly—including audience building, creative testing, and reporting.
• Execute awareness-driven advertising with a focus on brand lift and pull-through—not just direct conversion.
• Manage and grow the email list thoughtfully, ensuring high-performing sends without audience fatigue.
• Oversee broader paid media efforts, including retailer media networks (Amazon, Home Depot, Costco, etc.).
• Partner with agencies or freelancers for large-scale or specialized initiatives as needed.

Partnerships & Influencer Marketing

• Build and manage partnerships with influencers, creators, and complementary brands.
• Develop authentic, high-impact programs that highlight products and build consumer demand.
• Measure and optimize partnerships based on reach, engagement, content performance, and retail impact.

Measurement & Insights

• Define KPIs focused on demand creation (awareness, engagement, sell-through indicators, retailer feedback).
• Monitor performance of Meta and Instagram campaigns closely, sharing insights and recommendations.
• Analyze results across channels and continuously refine demand strategy.

What Success Looks Like

• Noticeable lift in consumer awareness and interest.
• Stronger retail pull-through, demonstrated by improved sell-through and retailer enthusiasm.
• Effective influencer and partnership programs that feel authentic and aligned with the brand.
• Meaningful, data-backed learnings that fuel long-term brand growth.
• High-performing Meta and Instagram campaigns that consistently drive awareness and engagement.

What We’re Looking For

• 7+ years in brand marketing, demand generation, or growth marketing.
• Hands-on experience setting up, managing, and optimizing Meta and Instagram campaigns (required).
• Experience engaging consumers through retail channels (CPG, durable goods, specialty retail, or similar).
• Strong understanding of partnerships, influencer marketing, paid media, and awareness-driving tactics.
• A strategic thinker who loves execution and can manage programs end‑to‑end.
• Comfortable working cross-functionally with sales, product, creative, leadership, and external partners.
• Experience managing budgets and measuring marketing impact beyond direct conversion metrics.

Why This Role Matters

This role sits at the center of brand, marketing, and retail. You’re the engine that helps ensure products don’t just appear on shelves—they’re sought out, talked about, and chosen.

What We Offer

• Opportunity to join a high-growth startup at a pivotal stage.
• Creative freedom and ownership of your domain.
• Brand new, gorgeous office with intercoastal views.
• Collaborative, innovative, and mission-driven team culture.
• Competitive salary and 3 weeks of paid vacation.
• $1,000/monthy healthcare/benefits stipend.

PowerStop is a market leader in the aftermarket automotive brake industry, holding a dominant share of brake kit sales across all major online retailers and delivering unmatched omnichannel operational capabilities. The company’s core offerings include complete brake kits sold through leading e-commerce platforms such as Amazon, RockAuto, and AutoZone, as well as brake components and accessories distributed through the traditional warehouse distributor channel. Unlike traditional brake suppliers, PowerStop was built in the online marketplace and pioneered the concept of a complete brake kit—packaged with all necessary parts and hardware for a seamless replacement or upgrade. Today, more than 70% of the company’s revenue is generated from online channels. PowerStop’s leadership position is driven by its consumer-centric kit solutions, strong brand presence, and operational excellence. In addition, the company has established itself as a trusted partner to warehouse distributors through best-in-class fulfillment, product quality, and customer service.

We are seeking a results-driven Operations Manager to oversee second shift operations at our Hodgkins, IL Distribution Center (Monday–Friday, 2:00 p.m.–11:30 p.m. minimum). This leadership role is responsible for managing all outbound operations, including picking, automation, kitting, order close, audit and inspection, and shipping. The ideal candidate will play a critical role in driving operational excellence by improving efficiency, accuracy, and safety across outbound processes while ensuring timely and high-quality service to our customers

Key Responsibilities:

• Oversee daily outbound operations, including picking, automation, kitting, order close, audit, inspection, and shipping, as well as replenishment.
• Ensure outbound orders are processed accurately and on time to meet customer expectations
• Supervise, coach, and develop a high-performing team
• Monitor workflow and labor utilization to drive efficiency and productivity
• Perform audits and inspections to ensure process compliance and quality standards
• Collaborate with planning, inventory, inbound, and customer service teams
• Promote and enforce safety practices and compliance with company policies
• Identify and implement process improvements and cost-saving initiatives
• Address performance issues promptly through coaching and corrective action

Qualifications and Required Skills:

• 3+ years of experience in warehouse or distribution center management, with a focus on outbound operations
• Strong understanding of warehouse processes and systems
• Bilingual in English and Spanish, preferred but not required
• Exceptional proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools (Zoom, Teams, Google Meet, etc.).
• Demonstrated leadership skills in a fast-paced, high-volume environment
• Ability to work independently and collaboratively, demonstrating flexibility and problem-solving skills
• Exceptional organizational and time management skills with the ability to prioritize effectively.
• Strong written and verbal communication and problem-solving abilities
• Must possess a strong work ethic, follow-through mindset, and a drive for results
• Flexibility to work beyond standard hours during peak times as needed
• Ability to stand/walk for extended periods and lift up to 50 lbs.

Compensation:

The salary range for this position is $75,000 to $95,000 annually, reflecting the anticipated compensation at the time of posting. Final placement within this range will be determined by several factors, including—but not limited to—education, certifications, relevant experience, skills, and overall business needs. In addition to salary, eligible employees will receive a comprehensive benefits package, which includes paid time off, medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, paid parental leave, and a 401(k) match retirement plan.

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, disability, veteran status, or national origin

Property Management & Executive Assistant

Confidential Private Office

Employment Type: Full-Time

Employment Location: Remote in the Miami-Fort Lauderdale area (candidate MUST live in South Florida).

Position Overview

We are seeking a highly organized, proactive, and detail-oriented Property Management & Executive Assistant to support the Owner of a diversified real estate portfolio across multiple states and internationally.

This role is primarily focused on property management administration and portfolio oversight, while also providing executive and personal support to the Owner. The ideal candidate thrives in a fast-paced environment, can manage multiple properties and vendors simultaneously, and demonstrates exceptional discretion and professionalism.

Primary Responsibilities – Property Management & Portfolio Administration

• Oversee administrative management of residential and commercial properties across multiple states and international locations.
• Monitor and track monthly rent payments, maintenance fees, special assessments, and HOA payments.
• Manage property taxes (FL, CT, NY) and insurance policies for all properties.
• Maintain and update property management software (Yardi).
• Prepare and deliver monthly real estate performance reports to the Owner.
• Serve as liaison between the Owner, property managers, agents, building management offices, and utility providers.
• Manage utility accounts including FPL (FL), SCG/UI/Aquarion (CT), and coordinate Breezeline setup appointments.
• Monitor rent collections and address discrepancies.
• Ensure compliance documentation and renewals are completed on time.

Executive & Personal Assistant Responsibilities

• Manage and maintain the Owner’s calendar (meetings, calls, and events).
• Monitor, organize, and prioritize email correspondence.
• Create FedEx labels and coordinate shipments.
• Coordinate recurring and annual obligations including industry events, compliance deadlines, vehicle registrations, holiday gratuities, and gifting.
• Coordinate meetings and travel logistics.
• Assist with visiting business associates and training coordination.
• Monitor Amazon account and recurring subscriptions.
• Manage SunPass accounts and vehicle tag updates.
• Oversee miscellaneous administrative and personal coordination tasks as needed.

Monthly & Time-Sensitive Responsibilities

• Participate in early morning online auction bidding.
• Prepare and distribute monthly real estate reporting.
• Ongoing monitoring of rent payments and financial tracking.

Qualifications

• 3+ years experience in property management, real estate administration, or portfolio coordination.
• Experience supporting a senior executive or business owner preferred.
• Familiarity with property management software (Yardi preferred).
• Strong understanding of multi-state property administration.
• Highly organized with exceptional attention to detail.
• Ability to manage confidential information with discretion.
• Strong written and verbal communication skills.
• Proactive problem-solver with high accountability.

Job Title: IAM Architect – SailPoint Identity Security & Cloud Security

Location: Miami, FL, Onsite

Duration: Contract

Role Summary

We are seeking an experienced IAM Architect to lead the design and implementation of enterprise identity governance and cloud security solutions. The role will focus on architecting and deploying SailPoint Identity Security Cloud and other solutions from SailPoint Technologies to strengthen identity lifecycle management, access governance, and cloud security across enterprise environments.

Key Responsibilities

• Architect and implement enterprise Identity and Access Management and identity governance solutions.
• Lead the design and deployment of SailPoint Identity Security Cloud (ISC) and SailPoint IdentityIQ.
• Define architecture for identity lifecycle management, access certifications, role-based access control (RBAC), and policy enforcement.
• Design integrations between SailPoint and enterprise systems, directories, and SaaS applications.
• Architect IAM controls across cloud environments such as Amazon Web Services, Microsoft Azure, and Google Cloud.
• Establish identity governance frameworks to support least privilege, compliance, and security policies.
• Provide architectural guidance to engineering teams and stakeholders on IAM and cloud security best practices.

Required Skills

• 10+ years experience in IAM and identity governance architecture.
• Strong hands-on expertise with SailPoint Identity Security Cloud and/or SailPoint IdentityIQ.
• Experience designing scalable IAM architectures for enterprise and cloud environments.
• Strong understanding of identity lifecycle management, access reviews, RBAC, and compliance frameworks.
• Experience with API integrations, identity connectors, and enterprise directory services.

Resumes tell stories. Interviews reveal potential. Great recruiters change careers.

We’re looking for a Recruitment Specialist who knows how to find exceptional people, build meaningful connections, and help shape the future of our team. If you thrive on discovering talent and turning opportunities into careers, you might be exactly who we’re looking for.

This position is full time. Candidates who are residents of VT are eligible for a hybrid work arrangement, working onsite Tuesday, Wednesday and Thursday from our office in Manchester Center, Vermont, and remotely Monday and Friday. All candidates must be within a commutable distance to, and available to work from our office in Manchester Center.

What You Bring to the Team

• An eye for spotting talented enthusiastic people
• Passion for creating an exceptional experience for candidates and new employees alike
• Skill at juggling several fast paced and dynamic projects at once
• A decisive decision maker with consistent and timely follow through
• A disciplined project manager and trustworthy colleague
• An individual who enjoys meeting new people, making connections, and building solid relationships

What You’ll Do

• Lead the day to day recruiting programs of the business
• Work with hiring managers to identify and attract talented individuals
• Build and maintain a candidate community with a loyal and growing following
• Drive significant applicant flow through effective use of advertising tools, technology and social networking

What You’ll Love About The Vermont Country Store

• A team-oriented culture filled with truly “good” people
• An onsite wellness center including free wellness, acute care visits and programs with Licensed Family Nurse Practitioner
• Onsite fitness facilities
• We offer a generous employee discount
• We offer a competitive salary package, 401-K, commuter benefit, dental, vision, an ICHRA employer contribution for medical insurance, contributions to the cost of childcare, employer paid life, short-term and long-term disability, voluntary life insurance, accident, hospital and critical illness.
• Potential for quarterly bonus
• Numerous philanthropic programs including paid volunteer hours and matching charitable contributions

Who We Are

The Vermont Country Store is one of the most unique and beloved companies in America. Orton family-owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. In contrast to the company’s image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine’s Best Online Shops, placing ahead of Amazon, WalMart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within, and creating long-term opportunities for those who excel. We welcome you to apply even if you don’t check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.

Business Overview

We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.

We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.

There are four I's in Initiative and these represent our core values and behaviors.

• 
  
• INDIVID[YOU]ALITY - you bring your genuine and unique self to and into the work, every day.
  
• INSTINCT - you're tuned in and armed with intelligence; you have a bias for action - shit happens when you're around.
  
• IMPACT! - you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large.
  
• IMAGINATION - your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world.
  

As a Communications Designer you are an important part of the creation of the most appropriate communications plan for your client to achieve their business goals. You are responsible for helping to strategize, produce and make sense of the key media, consumer and market intelligence required to your clients' connections plan. You have a passion for brands, media and ideas, and within the team are considered the go-to-person on the latest news and innovations going on in media.

In this role, you will develop, recommend, execute, and evaluate digital media plans from inception to completion with moderate oversight from the Manager. The Communications Designer should be able to work fairly independently once given project parameters, goals and budgets to develop a sound recommendation with clear rationale.

Responsibilities

• 
  
• Contributor to impactful communications plan development to meet client needs and deliver communications idea
  
• Attend regular client status meetings, creative statuses and maintain on-going rapport
  
• Analyze and provide clients with research data and media/marketing information; including real-time opportunities to ensure our clients are remaining competitive
  
• Provide communications and audience intelligence and data inputs through the application of syndicated and proprietary systems for communications design goal setting and decision making
  
• Provide partner selection recommendation and justification designed to deliver on client KPI's using the most sophisticated use of data and analytics, via multi-faceted, strategic partnerships, while delivering maximum strategic value and efficiency
  
• Develop the RFPs and oversee the submission process with media partners
  
• Develop industry and partner POV's with Manager's oversight
  
• Oversee all production timelines, creative development and creative hand-offs to ensure campaign launches on time and without issue
  
• Evaluate partner proposals, negotiate plan details, develop plan and ultimately present plan recommendations to internal stakeholders and clients
  
• Oversee campaign implementation, optimization, and performance of campaign activities including authorizations, IO's, budgets, creative, reporting and the billing and reconciliation process
  
• Manage all partner specific budget allocation, optimization, media partnership programs and added value details
  

Required Skills and Experience

• 
  
• Experience in an integrated planning role in media, publisher/vendor, or communications discipline (digital, content)
  
• Excellent written, verbal communication and presentation skills
  
• Strong time-management and organizational skills
  
• Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)
  

Desired Skills and Experience

• 
  
• 1+ years of experience in a digital media planning/buying position at an advertising/media agency
  
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors
  
• Experience analyzing data and market research
  
• Experience delegating assignments to junior staff
  

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .

Business Overview

We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.

We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.

There are four I's in Initiative and these represent our core values and behaviors.

• 
  
• INDIVID[YOU]ALITY - you bring your genuine and unique self to and into the work, every day.
  
• INSTINCT - you're tuned in and armed with intelligence; you have a bias for action - shit happens when you're around.
  
• IMPACT! - you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large.
  
• IMAGINATION - your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world.
  

As Manager, Communications Design, you are managing the production and application of accurate and insightful consumer, cultural relevant, media and market intelligence to contribute to an impactful communications/media plan. With direction from your Associate Director or Director, you take the strategic design imperatives (Strategy On A Page: SOAP) and communications idea and deploy a variety of data and intelligence to identify and prioritize the best communications channels.

In this role, you are leading the preparation of the communications/media plan flowchart via MediaTools or Lumina and ensuring the communications plan is built on solid, data rich fundamentals. Working with partnerships, media publishers/ distributors/ suppliers, and your communications design team, you ensure the accuracy of the inputs required for the development of the media plan flowchart. The manager will develop junior talent and teach media planning fundamentals to internal teams and clients alike.

• 
  
• Create accurate substantiated and detailed media plans and media planning scenarios
  
• In charge of timely, accurate delivery of day-to-day requests from the team along with disciplined and organized call-reports and timely follow-throughs
  
• Organize and develop client-facing category, culture and competitive tracking documents
  
• Work with the Associate Director and Partnerships team to develop the RFP to brief internal partnership's/ SBU team and external partners
  
• Manage the team output and development of the flowchart including oversight of the plan being accurately produced within Ripple/ MediaTools/Lumina to address the reach/frequency and business goals
  
• Lead the best practice production of audience and communications data and intelligence for the development of the communications plan, utilizing relevant tools and techniques
  
• Contribute to the ideation team sessions in conjunction with the Strategy team and relevant SBU to generate creative & compelling connections idea.
  
• Responsible for timely, accurate delivery of day to day requests from the client and internal team
  
• Responsible for maintaining impactful media plans; oversight of brand media plans, financials, ATBs and billing documentation internally and for the client
  
• Leads internal, client and partner agency status calls and updates; organizes and coordinates call-reports and ensures that follow-ups are documented and carried out in a timely manner
  
• Digests the client's goals/target and leads compiling planning inputs - competitive reporting, syndicated audience research, landscape trends, campaign learnings
  

• 
  
• Experience in an integrated planning role in media, publisher / vendor, or communications discipline
  
• Media planning skills must be sufficient and able to be taught to junior team members
  
• Ability to delegate, develop and oversee direct reports
  
• Excellent written, verbal communication and presentation skills
  
• Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)
  

• 
  
• 4+ years relevant experience with 1+ years of experience in managing or developing staff
  
• Category or audience experience as relevant per assignment
  
• Strong time-management and organizational skills
  
• Proven problem-solving ability
  

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .