Alt Characters Codes Jobs in Usa

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job Description:

We are seeking a dynamic and experienced Retail Recruiter to join our team in Los Angeles. As a Retail Recruiter, you will play a crucial role in sourcing, interviewing, and hiring top talent for various retail positions. You will work closely with hiring managers to understand staffing needs, develop recruitment strategies, and ensure the timely acquisition of qualified candidates.

What You Will Achieve:

• Manage the full-cycle recruitment process for retail positions including store associates, supervisors, and corporate roles.
• Develop and implement effective sourcing strategies to identify candidates through job boards, social media, networking, and direct outreach.
• Conduct in-depth interviews, screen candidates, and assess their qualifications and cultural fit.
• Partner with hiring managers to create job descriptions, define hiring criteria, and assist with candidate selection.
• Ensure a seamless and positive candidate experience from application through onboarding.
• Maintain up-to-date knowledge of market trends and competitive salary rates to ensure effective recruitment strategies.
• Prepare and extend job offers, ensuring alignment with company policies.
• Collaborate with the HR team to ensure smooth integration of new hires.
• Provide regular reports on recruitment metrics and progress to leadership.

What You Will Need:

• Location: Must be based in Los Angeles, CA and available for onsite work.
• Proven experience as a retail recruiter, in retail, high-volume hiring, or customer-facing roles.
• 2-4 Years experience in regional retail recruiting is required for this role
• Strong knowledge of recruitment processes, tools, and strategies.
• Ability to build relationships and effectively communicate with candidates and hiring managers.
• Excellent organizational and time management skills with the ability to manage multiple priorities.
• Proficient in using applicant tracking systems (ATS) and other recruiting tools.
• High level of professionalism, confidentiality, and integrity.

Physical Requirements:

• Must be able to remain in a stationary position (e.g., seated or at a desk) for extended periods while operating a computer or other office equipment
• Must be able to occasionally lift or move items weighing up to 25 pounds

What We Offer

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

Pay Rate: $75,000 - $90,000/yearly

Pay Transparency Commitment

POP MART is committed to fair and equitable compensation practices across all locations and job types. In accordance with laws in states such as California, Colorado, New York, Illinois, and others, POP MART provides the pay range for all advertised positions. The listed compensation reflects the minimum and maximum base salary or hourly rate that POP MART reasonably expects to pay for the role. Final compensation may vary based on factors such as experience, skills, and location. We are committed to equitable pay practices and maintaining wage records for all roles as required. We also provide a comprehensive benefits package, including health insurance, 401(k), paid time off, and family leave.

The job description is not intended to be a comprehensive list of the duties, responsibilities, and requirements of the position. Any duties, responsibilities, and requirements may change without notice.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law

High Point Design is a one stop destination for all hosiery products including socks, tights, slippers, legwarmers and much more. The company holds some of the most recognizable entertainment and character licenses in the world including Disney, Star Wars, Pokémon, Harry Potter, Hello Kitty, Marvel, DC Comics, Universal Studios, and much much more.

Responsibilities:

• Assisting Design Team in general organization
• Distribution of Design/Licensor/Sales samples
• Communicating with Design/Sales regarding passing of samples
• Tagging and pinning samples
• Filing
• Helping prep for meetings
• Ordering Design supplies
• Assisting Creative Director (ordering lunch, expense reports, etc.)
• Checking Packaging Samples for weight/color
• Filing approved packaging samples
• Displaying inspiration samples
• Manage sample purging
• Keep samples in storage rooms, cabinets and closets organized
• Deliver packages to the mailroom
• Maintain Yarn Book library
• Maintain shared Design Team Outlook Calendar
• Planning team outings, team lunches, etc.

Requirements:

• Great attitude/team player/friendly/cooperative
• Proactive and self-motivated
• Organized
• Hardworking
• Intelligent
• Illustrator and Photoshop proficient
• Microsoft Office (Word, Excel, Power Point) proficient
• 3+ years of experience as a Design or Executive Assistant or comparable

Every challenge prepares the way for renewal. At Springs Rescue Mission, we’ve strengthened our foundation, clarified our direction, and embraced the future with hope. If you’re looking for a place where your professional calling can flourish with stability and purpose, we invite you to be part of what God is doing here.

Springs Rescue Mission (SRM) considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of SRM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. The Vice President of Program Operations is a senior operational leader and trusted partner to the CEO, responsible for ensuring SRM’s programs operate as a cohesive, disciplined system that meets people at their point of need and moves them forward toward stability and independence beyond SRM’s services. This role carries the operational weight of a complex, 24/7, donor-funded mission—bringing clarity, flow, and accountability across shelters, recovery pathways, housing navigation, workforce development, safety, hospitality, and daily campus operations. The ideal person in this role brings structure without rigidity, accountability toward outcomes, and a deeply human approach to leadership, integrating teams so SRM delivers humane, fundable, and sustainable impact that is scalable.

DUTIES & RESPONSIBILITIES:

SRM has a clear mission, values, shelter strategy, and outcome goals. What is being strengthened are the systems, rhythms, and handoffs that allow this work to operate consistently and effectively across a large, always-on campus. This role exists to translate vision into execution—ensuring people are served well, teams are supported, and outcomes are real. This position is ideal for a leader who can bring order to complexity, build trust through clarity, and understands how operational excellence serves vulnerable people—not the other way around. The VP of Program Operations will own the operational integrity, flow, and execution of SRM’s program system, so guests experience clear pathways, staff experience clarity and support, and outcomes are consistently produced. This role provides leadership to the majority of SRM’s program staff and holds day-to-day responsibility for effective integration, effective execution, and continuous improvement across the organization’s core mission.

Program Operations & System Leadership

• Provide senior operational leadership across all program areas, ensuring SRM operates as an integrated system of care that invites and supports transformation.
• Serve as the primary operational leader aligning shelter, recovery, housing navigation, workforce development, safety, and hospitality.
• Translate strategic direction from the CEO into executable plans, priorities, and operational rhythms.
• Identify and resolve bottlenecks, friction points, and breakdowns in guest flow.
• Oversee the daily operational realities of a 24/7 campus—including shelter flow, meals, safety, facilities coordination, and hospitality—ensuring these functions support dignity, stability, and forward movement.

Shelter System Oversight

• Oversee execution of SRM’s shelter strategy, ensuring access remains humane and low-barrier while actively inviting movement and progress.
• Ensure consistent decision-making around transitions, resets, and progression across shelter levels.
• Protect against stagnation and long-term “parking” while maintaining dignity, safety, and trust.

Outcome Accountability

• Lead and support program Directors and hold them accountable for measurable outcomes aligned with SRM’s goals (housing, employment, recovery, engagement).
• Ensure outcomes are owned, tracked, discussed, and improved—without reducing people to numbers.
• Use data as a decision-support tool to strengthen care, throughput, and results.

Leadership & Culture

• Coach and develop Directors and managers toward clarity, collaboration, and ownership.
• Model emotionally steady, relational, Christ-centered leadership—especially in high-stress environments.
• Strengthen leadership capacity across the system, reducing dependency on the CEO for day-to-day operational integration

Stewardship & Collaboration

• Partner with Finance, Advancement, HR, Data, Communications, and Volunteer teams to ensure alignment between mission, funding, compliance, and execution.
• Work closely with the CFO on complex annual budgets, staffing models, and seasonal planning.
• Support donor confidence by ensuring SRM’s operations reflect clarity, stewardship, and results.
• Represent SRM operationally with city partners and community collaborators as needed.

Duties and responsibilities may be added, deleted, or changed at any time at the discretion of

management, formally or informally, either verbally or in writing.

EDUCATION/EXPERIENCE:

• Bachelor’s degree from an accredited university preferred.
• Minimum of 8–12 years of senior operational leadership in nonprofit, human services, recovery, housing, behavioral health, or similarly complex environments. A like combination of education and experience may be considered.
• Proven experience leading leaders and managing large departments.
• Demonstrated success creating and managing complex annual budgets.
• Experience in donor-funded or mixed-funding nonprofit environments is strongly preferred.

SKILLS AND QUALIFICATIONS:

Mission & Character

• A mature Christian with deep alignment to SRM’s mission, values, and faith foundation.
• Leads with humility, integrity, courage, and a commitment to serving people well.
• Comfortable holding others accountable with grace and clarity.

Skills & Disposition

• Strong operating instinct with the ability to bring clarity to complexity.
• Naturally systems-oriented, able to see flow, handoffs, and cause-and-effect.
• Emotionally steady, calm under pressure, and trusted in moments of tension.
• Comfortable making timely decisions with imperfect information.
• A strong collaborator who understands how donor funding, administration, compliance, and systems work together to define success.
• Demonstrated strategic thinking and sound judgment in complex environments
• Ability to effectively analyze systems, identify root causes of problems, and implement operational improvements
• Proven experience leading large teams with clear accountability and strong culture
• Strong written and verbal communication skills
• Ability to integrate operations, programs, and partners toward measurable outcomes

In this role, you may be required to drive on behalf of Springs Rescue Mission utilizing SRM company vehicle and/or your personal vehicle. In accordance with that, a valid driver’s license, current proof of insurance and/or clean driving record for a minimum of 3 years is required. To ensure the safety of our employees and compliance with state and federal law, SRM utilizes ongoing Motor Vehicle Record (MVR) monitoring where MVR reports may be run randomly to ensure you have a valid driver’s license and clean driving record if utilized as driver.

WORKING CONDITIONS/PHYSICAL FACTORS:

Occasionally = 1%-33%; frequently = 34%-66%; continuously = 67%-100%.

Typical business office work environment.

Occasionally: work outdoors, work outside normal business days/hours, travel, must be able to lift up to 20 pounds, bend, or stretch

Frequently: walking, talking, climbing stairs, manual dexterity

Continuously: sitting, adequate vision and hearing, good mental condition to withstand consistently medium to high levels of stress

EQUIPMENT/TOOLS USED:

• 10-key
• Computer/Internet
• Fax
• Phone
• Copier

Deadline for applications is 4/17/26 - Please apply on our website at under "Careers."

Salary and benefits include: $129,000 - $135,000 (Exempt position)

* Full benefits package to include: medical benefits with SRM paying 85% of the medical premium, voluntary Dental, Vision, Allstate Accident Plan, SRM-paid Short-Term and Long-Term Disability, Life Insurance, and AD&D. Also offered are 8 paid holidays, 21 days of accruable PTO, paid “Soul Care Retreat” days (up to 4 depending upon availability), Pay-on-Demand, and a 403b retirement plan with SRM-match after one (1) year, 100% vested beginning DOH; (Benefits are subject to change based on reevaluation or benefit plan changes annually.)*Benefits begin at 1st of the following month after completing a full 30 days of employment (I.E. start date 4 January

Company Description

For nearly 60 years, Carlisle Wide Plank Floors has been a leader in American-made luxury flooring, combining craftsmanship, artistry, and sustainability to create extraordinary spaces. Each floor is custom-made in our New Hampshire mill, crafted board by board from the finest materials and finished with exceptional attention to detail. Our floors reflect a deep commitment to design, heritage, and innovation, offering timeless character and enduring performance. Produced entirely in the United States, Carlisle floors elevate every space they transform, from bespoke residential projects to large-scale commercial developments.

Role Description

This is a full-time remote role for a Design Consultant. The Design Consultant will collaborate with clients to provide expert guidance on luxury flooring designs, while also maintaining a focus on exceptional customer service. Day-to-day responsibilities include consulting on interior design projects, recommending suitable products, and driving sales through relationship-building and product expertise. The Design Consultant will play a key role in representing the brand's commitment to craftsmanship and design excellence.

Qualifications

• Strong Customer Service and Sales expertise with a focus on building client relationships
• Knowledge of Interior Design principles and trends
• Experience with Furniture and Furnishings to assist in design consultations
• Exceptional communication and interpersonal skills
• Ability to work independently in a remote environment
• Experience in luxury or high-end products is a plus
• Bachelor’s degree in Interior Design, Architecture, or a related field is preferred

Associate Designer: Children’s Sleepwear & Intimates

Location: New York, NY (On-Site)

Reports to Design Director, Children’s Division

Company Overview

United Intimates Group (UIG) is a premier sleepwear and intimates company based in New York City, specializing in the design, development, and distribution of both private label and licensed brands. UIG partners with leading retailers and global brands to deliver trend-driven product with a strong focus on quality, innovation, and execution.

With deep expertise in product development, licensing, and retail strategy, UIG has built a reputation as a trusted partner in the apparel industry. The company’s growing portfolio reflects a commitment to thoughtful design, strong operational capabilities, and long-term brand partnerships.

UIG offers a dynamic and collaborative environment where experienced industry leaders and emerging talent work together to create compelling product and drive continued growth.

Position Summary

The Associate Designer will support the development of children’s sleepwear and intimates across both in-house and licensed brands. This role requires strong CAD Design skills, creativity in developing original artwork and prints for children’s apparel, and the ability to work both independently and collaboratively under the supervision of the Design Director.

Key Responsibilities

• Assist in the design and development of children’s sleepwear and intimates collections (infant through big kids)
• Create original artwork and print patterns appropriate for children’s apparel (animals, florals, vehicles, novelty graphics, etc.)
• Develop flats and CADs using Adobe Illustrator
• Prepare artwork files for production, color, size and technical adjustments
• Support the design process from concept through production approval
• Assist with lab dip, strike-off, and sample approvals
• Maintain organized artwork, design files, and development records
• Conduct basic trend and market research relevant to the children’s sleepwear category
• Support both in-house and licensed brands (not character / entertainment) within the children’s division
• Collaborate with cross-functional teams including production and merchandising

Qualifications

• 2–4 years of experience in children’s apparel design or design support
• Proficiency in Adobe Illustrator and Photoshop (Mac environment)
• Ability to create original prints and graphics suitable for children’s apparel
• Experience sketching flats and creating CADs for apparel development
• General knowledge of children’s safety regulations, the off-price retail market, and a love of children’s wear is a plus.
• Strong communication, organizational skills and attention to detail
• Creative, trend-aware, and receptive to feedback and direction
• Ability to manage projects independently while working under the supervision of the Design Director
• Positive, collaborative attitude and willingness to support a growing team
• Health Insurance
• PTO
• Federal Holidays

Full-Time | Youth Sports, Coaching & Program Development

Help Shape the Future of Basketball at Legarza Sports

Since 1989, Legarza Sports has been a leader in youth basketball in the Bay Area. Generations of players and families have come through our programs, and we are committed to continuing to grow and evolve as the needs of players and parents change.

We’re hiring a Basketball Program Coordinator to help support and expand our basketball programming while working closely with our leadership team. This role offers the opportunity to be part of the ground-level growth of our club basketball program, which launched its first season with 20 teams.

T

he right candidate will combine a passion for coaching with an interest in helping build and grow a program that has already become a trusted name in youth basketball.

About the Role

This is a hybrid role that combines:

• Daytime PE instruction during the school year
• Basketball coaching across after-school classes, camps, leagues, and club teams
• Program development and operational support

You’ll begin by learning Legarza’s philosophies, systems, and teaching methods while coaching and supporting existing programs. Over time, you’ll take on increasing responsibility in areas like curriculum development, coach support, scheduling, and program growth.

This is an ideal opportunity for someone who wants to grow into a leadership role in youth basketball, rather than stepping into a fully built position.

What You’ll Do

Program Leadership & Development

• Help lead and expand Legarza’s basketball camps, classes, leagues, and club teams
• Support the continued growth of our club basketball program
• Contribute to the development and evolution of basketball curriculum and training systems
• Assist with coach development and mentorship
• Collaborate with leadership on program growth and long-term strategy

Coaching & Instruction

• Coach after-school basketball classes, camps, and leagues
• Support and potentially coach within the club basketball program
• Teach PE programs during the school day
• Deliver engaging, high-energy instruction focused on skill development, teamwork, and leadership
• Model strong communication, professionalism, and classroom management

Operations & Growth

• Help coordinate scheduling, staffing, and program logistics
• Support enrollment growth by delivering excellent programs
• Contribute ideas to improve programs as player and family needs evolve

Who We’re Looking For

You may be early in your leadership journey—but you’re serious about growth.

Required

• Basketball playing and/or coaching experience
• Passion for youth development and teaching
• Strong communication and organizational skills
• Willingness to learn, take feedback, and grow into leadership
• High energy, reliability, and professionalism

Preferred (not required)

• Experience coaching camps, teams, or club basketball
• Interest in building and growing a sports program
• Long-term interest in youth sports leadership

If you don’t meet every qualification but feel excited about this opportunity, we still encourage you to apply.

Compensation & Growth

• Starting pay: $25–$26/hour
• Clear opportunities for advancement as the basketball program grows
• Long-term leadership and ownership potential for strong performers
• Compensation scales with responsibility, impact, and program success
• Medical, dental, and vision benefits (for eligible employees)
• Paid holidays and vacation

This role begins at an entry-to-mid level while you learn our systems but offers significant long-term upside for the right person who helps grow and lead the program.

Why Legarza?

• Mission-driven organization focused on leadership, character, and excellence
• Over 35 years of leadership in Bay Area youth basketball
• Proven programs with strong demand and room to innovate
• Supportive team culture with high standards
• Real opportunity to grow alongside the company

Learn more about our philosophy and values:

to Help Build the Next Era of Legarza Basketball?

Apply today and take the first step toward a long-term leadership role in youth basketball.

Pay: From $25.00 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Parental leave
• Referral program
• Opportunities for advancement

Work Location: In person

Well-known entertainment client is seeking a Design Coordinator to work with their team. This opportunity requires 40 hours/week for 7-months. This role is fully onsite in Kissimmee, FL.

Role Summary
The Design Coordinator will assist with project management, sample tracking, presentation development, and design support across multiple brands and product categories.
 

Top Must Have Skills

Bachelors Degree
1+ years of experience (entry-level friendly)
Strong project management and prioritization skills to balance multiple tasks and assignments
Ability to build and maintain product decks and presentation materials
Understanding of Disney, Pixar, Marvel, and Lucas brands, characters, and stories
Strong verbal and written communication skills with the ability to influence and negotiate
Proficiency in MS Office, Keynote, PowerPoint, Photoshop, and Illustrator
Strong graphic and layout skills with an understanding of composition and color
Experience and passion for design (graphic design, industrial design, toy design, print design, etc.)

Additional Qualifications

Ability to work collaboratively in a fast-paced creative environment
Detail-oriented with strong organizational skills
Ability to maintain accuracy while handling multiple concurrent projects
Strong initiative and willingness to support cross-functional teams
Comfort reviewing physical samples and providing documentation

Responsibilities

Create and manage tracking tools to provide status updates on samples and approvals
Process product and packaging approvals through online systems
Participate in collaborative meetings and guide teams on timeline deliverables
Update product decks for line reviews and prepare presentation materials for executive meetings
Input and update product information within the product management system
Provide tactical support for Product Design teams, including maintaining showrooms and preparing samples for presentations
Multi-task and prioritize multiple product-related projects with varying levels of complexity
Support product design team with sample reviews and design documentation

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Job Summary

The Artist II will join our team-oriented group of creative in the Game Development Department. The ideal candidate will be required to work inside a group of artists to create the next highly-engaging and innovative slot games visuals and from start to finish.

Responsibilities

• Provide concept art for new projects, including layout, color schemes, symbol concepts, background designs etc.
• Create digital character paintings/illustrations, compositions/layouts, logos, UI elements.
• Actively participate and offer creative solutions to both art and game design challenges.
• Contribute to process improvements to increase productivity and the visual quality of the games.
• Brainstorm and conceptualize ideas (produce concept sketches and quick concept edits).
• Create art assets from game concept through production, testing and handoff.
• Exercise of discretion and independent judgment with respect to matters of significance.

Skills/Requirements

• Portfolio required.
• Local applicants encouraged, or willing to relocate on own
• 3-5 years Professional Job Experience.
• Bachelor’s degree in art/design or equivalent experience.
• Design and create overall look and feel for projects.
• Ability to meet deadlines and manage multiple projects simultaneously and be flexible to the ever-changing environment of a fast-growing company.
• Strong team collaboration skills.
• Excellent communication skills and organizational skills.
• Ability to take and give constructive feedback throughout a very iterative design process.
• Highly proficient in Photoshop.
• Basic animation knowledge.
• After Effects, Maya and Unity skills/knowledge are pluses.
• Casino Industry experience is a huge plus.

Note: All offers are contingent upon successful completion of a background check

*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.

AGS is an equal opportunity employer.

Organization Description:

Make a meaningful difference in the lives of Oakland youth. At Boys & Girls Clubs of Oakland (BGCO), our mission is to develop our community’s youth into positive contributors to society. We provide programs and services tailored to the needs of today’s youth while complementing the efforts of families, schools, and other community-based organizations.

We aim to ensure that every young person has the opportunity to reach their full potential as goal-oriented, responsible, and productive members of society. BGCO currently serves nearly 2,000 youth across three Clubhouse locations in Oakland, providing outcome-driven programming in three key areas: Academic Success, Good Character & Citizenship, and Healthy Lifestyles.

This position will be based at the following administrative offices:

• 3300 High Street, Oakland, CA 94619

Work hours for this role are as follows:

• On-site: 9:00am - 5:00pm

Job Summary

The Member & Volunteer Engagement Coordinator plays a key role in ensuring a welcoming and organized experience for BGCO members, families, volunteers, and community partners. This position supports the day-to-day management of membership systems, family communications, volunteer coordination, and community engagement activities.

The Coordinator helps ensure accurate membership records, supports volunteer recruitment and onboarding, and assists with outreach efforts to increase participation in BGCO programs.

Working closely with the Club Operations team, this role helps strengthen connections between BGCO, our members, families, volunteers, and the broader Oakland community.

Primary Responsibilities:

Membership & Member Services

• Support the membership registration process, including maintaining accurate records in MyClubHub (Salesforce Platform).
• Assist families with membership questions and program enrollment.
• Ensure membership records are current.
• Serve as a point of contact for membership system support and troubleshooting.
• Assist Club staff with administrative support related to member services and program operations.

Volunteer Coordination

• Support the recruitment, onboarding, and scheduling of volunteers across BGCO Clubhouses.
• Coordinate volunteer applications, background checks, and onboarding requirements in partnership with HR.
• Help match volunteers with meaningful opportunities that support BGCO programs and events.
• Maintain volunteer records and assist with volunteer communications and scheduling.
• Support recognition efforts and engagement activities for volunteers.

Community Engagement & Recruitment

• Support outreach efforts to increase youth membership across BGCO sites.
• Assist with organizing recruitment activities such as school outreach, community events, and resource fairs.
• Help coordinate logistics for volunteer and member recruitment events.

Communications & Family Engagement

• Assist with family communications through MyClubHub.
• Support family engagement initiatives and special events that strengthen connections between BGCO and families.

Administrative & Operational Support

• Maintain organized electronic and physical records related to membership, volunteers, and communications.
• Support Club leadership with administrative tasks and operational coordination.
• Help maintain calendars and communication systems related to membership and volunteer activities.

Qualifications:

• High school diploma or GED required; college coursework or degree preferred.
• Strong written and verbal communication skills.
• Excellent organizational and administrative skills with strong attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Comfortable working with families, youth, volunteers, and community partners from diverse backgrounds.
• Experience with databases, spreadsheets, or CRM systems preferred.

Employment Status: Full Time

Salary Range: $52,000 - $57,000

Benefit Package:

• 100% coverage of Medical (with dependent care), Dental, and Vision
• Paid Vacation, Holidays, and Sick Leave
• Long Term Disability
• Life Insurance
• Pension
• Training and professional development opportunities

Senior Manager, Retail Operations

Culver City, CA

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job Overview

The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.

This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.

What You Will Achieve

Strategic Leadership & Team Development

• Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
• Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
• Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.

Operational Excellence & Store Standards

• Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
• Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
• Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
• Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.

Policy, Compliance & Efficiency

• Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
• Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
• Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.

Cross-Functional & Global Alignment

• Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
• Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
• Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.

New Store Openings & ROBO Operations

• Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
• Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.

Reporting, Data & Insights

• Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
• Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
• Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.

Executive Leadership Communication

• Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
• Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.

What You Will Need

Education & Experience

• Bachelor’s degree in Business, Operations Management, Retail Management, or related field.
• 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
• Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.

Operational Expertise

• Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
• Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.

Analytical & Technical Skills

• Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
• Strong ability to turn raw data into actionable insights and strategic recommendations.

Leadership & Communication

• Exceptional ability to lead, coach, and inspire teams at multiple levels.
• Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
• Highly collaborative and skilled at cross-functional influence.

Customer & Brand Focus

• Commitment to delivering exceptional customer experiences and protecting POP MART’s brand integrity.
• Balance efficiency, compliance, and customer satisfaction in all decision-making.

What We Offer

• Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
• Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
• Career development: Opportunities to take on larger responsibilities as POP MART’s North America business scales rapidly.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.