Allied Engineering Services Inc Jobs in Usa

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Customer Service Support Supervisor
Salary not disclosed
Westminster, CO 3 days ago

Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.


Principal Duties and Accountabilities:

Supervision & Leadership

  • Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
  • Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
  • Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
  • Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
  • Participate in performance management, coaching, and the evaluation process for service staff.
  • Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
  • Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
  • Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
  • Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

  • Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
  • Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
  • Monitor ongoing service work assignments and technician locations through active communication.
  • Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
  • Act as point of escalation for complex service issues or customer concerns.
  • Utilize data and analytics to identify service trends and efficiency opportunities.
  • Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
  • Provide backup support to Service Coordinators as needed.

Job Management

  • Establish new work orders in the accounting system for both new and existing customers.
  • Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
  • Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

  • Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
  • Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
  • Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

  • Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
  • Stay current with industry best practices, service software applications, and workflow optimization strategies.


Education:

  • High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
  • General courses in accounting preferred.


Experience:

  • Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
  • Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
  • Knowledge of commercial HVAC systems, equipment, and terminology required.
  • In-depth understanding of dispatch center operations, scheduling, and resource allocation.
  • Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred


Knowledge, skills, and abilities:

  • Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
  • Strong leadership and mentoring skills with ability to foster collaboration within the team.
  • Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
  • Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
  • Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
  • Effective verbal and written communication skills with customers, staff, and management.
  • Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
  • Commitment to professional growth and the development of new skills to support evolving operational and technological needs
  • Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
  • Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
  • Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
  • Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
  • Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
  • Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
  • Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.



Physical and/or travel demands:

  • Some travel may be required.
  • This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
  • May require occasional bending, stooping, and lifting of files, light office equipment, etc.



Benefits and Compensation:

  • The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
  • Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.


To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Not Specified
Rotating Equipment Service Coordinator
✦ New
Salary not disclosed
La Porte, TX 7 hours ago

We have a fantastic full-time career opportunity in La Porte, TX for a qualified Rotating Equipment Repair Coordinator/ Planner. This is a fast-paced position that handles multiple pump projects for the oil and gas industry simultaneously. The successful candidate will report to the Operations Manager and be responsible for the following:

· Develop shop work orders for new and repaired pump components in compliance with the Hydro quality program and internal process control procedures.

· Develop material purchasing requisitions with required technical requirements.

· Upon receipt of Non-Conformance Report from Engineering, QA or Operations you will be responsible for releasing a new travelers requisition in a timely manner.

· Complete Engineering Change Notices when the drawings are changed or revised.

· Reference engineering drawings, weld procedures, work scopes, vendor quotes, and customer specifications to create work orders and requisitions.

· Manage a variety of pump projects, such as: new pump repairs, new parts orders, repairs and engineering service orders

· Effectively organize open projects and demonstrate continual follow-through to completion.

· Interact with shop, engineering, quality assurance, contracts engineering personnel to ensure the customer, design and quality program requirements are included in shop work orders.

· Work with shop foremen, machinists, welders, mechanics on executing work orders for the manufacturing and repair of components.

· Coordinate as required with internal groups including purchasing, quality control, sales, production, accounting personnel, metal finishing, and assembly.

· Ability to multi-task and manage multiple open jobs at once, working closely with shop, production, QA.

· Keep supervisor advised of work status, workload, problems, and progress as related to work assignments.

· Use Epicor ERP system to generate documentation.

· Use SolidWorks when needed.

SKILLS & ATTRIBUTES

  • Proficient computer skills to use MS Office Suite and Epicor ERP system.
  • Demonstrated experience using SolidWorks.
  • Experience handling multiple projects simultaneously.
  • Works effectively under stressful situations with the ability to meet timelines
  • Demonstrated ability to multi-task and follow through with ongoing pump projects.

EDUCATION/EXPERIENCE:

  • 3-5 years’ experience working in manufacturing in an industrial company.
  • Planning experience in manufacturing highly desired.
  • Exposed to the functions within the engineering department and possesses an understanding of drawings.
  • Rotating equipment industry background or prior experience in compliance driven organization a plus.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift with Overtime as required
  • Day shift

Work Location: In person

Not Specified
TEMP-Engineering (NEETRAC)
Salary not disclosed
Forest Park, GA 3 days ago
Apply for JobJob ID294543

LocationForest Park, Georgia

Full/Part TimeFull-Time

Regular/TemporaryTemporary

Add to Favorite JobsEmail this Job

About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.



Job Summary

Provide engineering services in support of systems and equipment associated with research efforts within an academic or research unit or laboratory. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staffThis position typically will advise and counsel: unit management and staffThis position will supervise: NA



Job Summary

  • Assist engineers and technicians with mechanical/electrical testing
  • Assist engineers and technicians with data analysis and reporting
  • Operate testing and machine equipment
  • Perform basic laboratory maintenance


Responsibilities

Job Duty 1 -
Participate in the design, installation and testing of systems and components.

Job Duty 2 -
Develop engineering project schedules, plans, and specifications for systems and components.

Job Duty 3 -
Conduct analyses of system performance; prescribe corrective action where required.

Job Duty 4 -
Troubleshoot systems; may involve calibration and repair work.

Job Duty 5 -
Prepare drawings, schematic diagrams and other documentation associated with components and systems.

Job Duty 6 -
Provide input to and administer project engineering budgets.

Job Duty 7 -
Interact with vendors regarding procurement and delivery issues.

Job Duty 8 -
Participate in project reviews for conformance to quality standards and compliance with applicable codes and regulations.

Job Duty 9 -
Perform other duties as assigned



Required Qualifications

Educational Requirements
Bachelor's Degree in Engineering field, or equivalent combination of education and experience

Other Required Qualifications
Valid Driver's license This is a temporary position, limited to 1300 hours or 12 consecutive months, and subject to ACA and GT guidelines for temporary employment.

Required Experience
Up to two years of job related experience



Preferred Qualifications

Additional Preferred Qualifications
Professional Engineer (PE)



Preferred Qualifications

Demonstrated hands-on experience through internships or similar experiences



Knowledge, Skills, & Abilities

SKILLS
This job requires application of engineering principles, processes and practices; application of regulations, codes and safety practices; utilization of basic and advanced computer applications including those specific to areas of responsibility; communication skills.



USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.



Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.



Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.



temporary
Sr Manufacturing Process Engineering
Salary not disclosed
San Jose, CA 3 days ago

Summary:

 

The Senior Manufacturing / Process Engineer is responsible for developing, implementing, and improving manufacturing processes for electronic assemblies in a high-mix, low-volume environment. This role supports both the U.S. and Vietnam facilities, ensuring process repeatability, cost efficiency, and product quality across SMT, Through-Hole, and system assembly operations. The senior manufacturing process engineer will report directly to the VP of operations.

 

Goals:

 

  • Build products and provide services with the highest Flexibility, Productivity, and Quality.
  • Achieve total customer satisfaction through technical excellence and responsive engineering support.
  • Ensure successful NPI launches through cross-functional collaboration, process validation, and data-driven feedback to design and quality teams.

 

Objectives:

 

1.      Support production operations in the following categories:

a.      Reduce downtime caused by engineering issues (programming, MPI errors, tooling, design, or line stoppage).

b.      Improve quality yield through root cause analysis, corrective actions, and robust process setup.

c.      Lead NPI and prototype builds, ensuring process readiness, documentation completeness, and manufacturability validation prior to production release.

 

2.      Provide engineering services to meet customer needs and expectations in the following areas:

a.      Design for Manufacturability (DFM).

b.      Manufacturing Process Instruction (MPI) creation and maintenance.

c.      Engineering Change Order (ECO) implementation.

d.      Defect Reduction Team (DRT) meetings and follow-up actions.

e.      Failure analysis and corrective action documentation.

f.       Develop and validate new or modified processes, including process capability studies, DOE validation, and reflow/wave solder profile optimization

g.      Other engineering requests as required by customers or management.

 

Job Description:

 

SMT / Through-Hole / 2nd Ops / 3rd Ops Process Support

  1. Review daily SMT or build schedule to ensure process readiness.
  2. Confirm all required items are complete and available prior to production:
  3. Job package with full build documentation.
  4. Manufacturing Process Instruction (MPI) reviewed and approved.
  5. Routing definitions for data collection.
  6. Validated reflow or wave solder profiles.
  7. ECOs, deviations, or special instructions incorporated into the MPI and/or job package.
  8. All required tooling available and verified.
  9. Review pre-build DFM, document known defects, and hyperlink details in the MPI.
  10. Lead cross-functional NPI kickoff meetings to review design requirements, risk areas, and special process considerations.
  11. Document and track NPI issues and lessons learned for future builds.
  12. Coordinate with Program Managers to resolve DFM showstoppers prior to build.
  13. Analyze previous quality data, identify recurring defects, determine root causes, and implement corrective actions.
  14. Design, order, and verify all required tooling (stencils, wave solder pallets, press-fit fixtures, conformal coat fixtures, etc.).
  15. Maintain tooling logs, labeling, and readiness tracking within Omega Build Readiness.
  16. Inspect and sign off first article setups for critical processes (stencil printer, reflow oven, wave solder, etc.) using the First Article Checklist.
  17. Inspect initial boards after print and reflow for solder release, bridging, voids, and process anomalies. Document findings and sign off the First Article Report.
  18. Provide on-the-floor training for operators and technicians regarding new processes, corrective actions, or observed deficiencies.
  19. Support production by promptly responding to technical inquiries or line support issues.
  20. Exercise full authority to stop the line if repeated defects or safety concerns are observed.

 

Quality Data Review & Root Cause Analysis

 

  1. Review production data in Omega Data Collection, identifying root causes and corrective actions.
  2. Review Daily, Weekly, and Customer Quality Reports to identify trends, recurring issues, or process gaps.
  3. Provide structured analysis and report findings to Quality and Production (using 8D or equivalent methodology).
  4. Document corrective actions and verify implementation during the next production run.
  5. Present findings and improvement updates in internal and customer quality meetings.

 

Other Responsibilities:

 

  1. Create and submit Post-Build DFM reports to Program Managers with improvement recommendations.
  2. Implement and validate ECO changes per revision control procedures.
  3. Perform and document detailed failure analyses for internal and customer returns.
  4. Participate in process improvement projects and defect-reduction initiatives.
  5. Provide customer-driven engineering services or special support requests.
  6. Develop and deliver internal technical training for operators and peers.
  7. Support ISO 9001 and AS9100 activities, including audits, documentation, and Work Instruction updates.

 

Qualifications:

 

  • Bachelor’s degree in Manufacturing, Industrial, or Mechanical Engineering (or related discipline).
  • 8–12 years of hands-on experience in electronics manufacturing (PCBA, box-build, system integration).
  • Deep understanding of SMT, Through-Hole, and system assembly processes.
  • Proficient in process validation, FAI, SPC, DOE, and yield improvement.
  • Familiarity with FactoryLogix and related MES/ERP systems.
  • Experience leading NPI builds and developing new assembly processes from prototype through production release.
  • Familiarity with DFM/DFT analysis tools and PCB CAD systems (e.g., Altium, Valor, Mentor).
  • Experience with Lean, Six Sigma, and structured problem-solving tools.
  • Strong communication and analytical skills with the ability to multitask in a fast-paced environment.
  • U.S. Citizen or Permanent Resident (ITAR requirement).

 

Compensation:

$120-$150K Annually


Benefits:

Medical

Dental

Vision

401K + Roth 401K

Vacation

Paid Holidays

Not Specified
Direct Service Technician
Salary not disclosed
Woodridge 5 days ago
Now Hiring: Direct Support Technician Location: Woodridge Interventions | 2221 64th St.

| Woodridge, IL 60517 Wage: $17.00 per hour Job Type: Full-time 3pm
- 11pm Unit: Adult At Woodridge Interventions our job is helping the lives of others.

We're looking for those who share our desire to provide the best quality care to our patients and lead the fight against the opioid epidemic, be part of MAKING A DIFFERENCE in our community! Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families.

Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.

Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.

Substance Abuse Technicians are responsible for: Monitoring, observing, and ensuring the safety and well-being of clients in a substance abuse treatment program Providing motivational and educational support and guidance to assist clients in meeting therapeutic goals Scheduling and coordinating client transportation and assisting with planning client recreational events Supporting treatment plans by reporting client observations and contributing to decisions concerning therapy, discipline and privileges Other duties as assigned Job Requirements: High school diploma or equivalency required Must be at least 21 years of age Minimum of 6 months of training or equivalent knowledge of substance abuse treatment theory and practice preferred Previous work experience with the program specific population in a residential or outpatient setting is preferred Must be able to respectfully interact with substance abuse clients and form a working therapeutic alliance Valid driver’s license in state of hire and good driving record required Physical Requirements: Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients Ability to speak with others in order to exchange information and provide support Ability to proofread and check documents and files for accuracy on a regular basis Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises Ability to drive an automobile or van and remain alert to traffic conditions, and to identify and comply with traffic signals and signs Why Should You Consider Abraxas? At Abraxas, we celebrate the richness of our diverse employees and the communities we serve.

We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.

As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.

As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.

Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.

At Abraxas, everything we do centers around people.

That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness.

Our benefit options meet you where you are in your life and set you up for success both in and outside of work.

If you want to have a positive impact in the lives of others, come join us! Equal Opportunity Employer Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others.

Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree.

If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you/ About Company: Apis Services, Inc.

(a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.

Allowing these entities to advance their mission and vision.

By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc.

and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.

This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
Not Specified
Health Insurance Customer Service Representative
✦ New
Salary not disclosed
Johnston, Iowa 13 hours ago

Description: This is an on-site position located in Johnston, Iowa.

The Customer Service Representative works under close supervision to provide customer service to our members for our health, dental, and vision plans by performing the following duties.

Receives telephone inquiries regarding various aspects of the group health, dental, and vision program such as claims, eligibility, and coverage questions.

Educate members on plan benefits, coverage limitations, and coinsurance/deductibles/out-of-pocket maximums using plain, clear language.

Protect member privacy and comply with HIPAA and company policies to verify caller and ensure proper documentation is on file before releasing protected health information Maintain accurate record keeping for member providing summary of call, listing any actionable items, creating follow-up tasks when necessary, and indicating resolution of call.

Navigate multiple systems while assisting members to search for information in knowledge base system, claims payor systems, and benefits administration system.

Conducts research and resolves issues for customer inquiries in a timely manner.

Responsible for prepping documents for scanning purposes and handling outgoing mail.

Provides additional administrative support for the department.

Other testing, projects and duties as assigned related to the job.

Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: One to two years of related experience and/or training, or equivalent combination of education and experience.

Technology Skills: Ability to operate PC, Copy machine, scanner, fax machine and telephone.

Proficient with Microsoft Office Required skills or traits for the position: Strong customer service skills including active listening, empathy, attention to detail, and problem solving.

Ability to organize and prioritize tasks and work assignments; ability to complete multiple tasks simultaneously with accuracy and quality.

Excellent written and oral communication skills.

Specialized Certifications: Must be willing to obtain Iowa Accident Health and Life insurance license within the first year of employment .

PIc2da3465d821-25448-39614895

Not Specified
DIRECTOR, MEDICAL STAFF SERVICES
Salary not disclosed
Corona, CA 2 days ago
Director, Medical Staff Services

Full-time, exempt position located at Corona Regional Medical Center in Corona, CA. Under the direction of the Chief Executive Officer and the Chief Medical Officer, the Director of Medical Staff Services oversees all internal and external activities of the Medical Staff and is responsible for all operational aspects of the department, including organizing and conducting programs and establishing procedures for medical staff functions. Responsible for maintaining federal, state and other licensing regulatory standards. Coordinates meeting agendas, minutes and follow-up. Acts as liaison between administration and hospital medical staff. Supervises Medical Staff personnel.

The tradition of caring that culminated in the establishment of Corona Regional Medical Center began in 1965, with the founding of Corona Community Hospital. Since that time the hospital has changed to meet the needs of the rapidly growing community. Corona Community Hospital merged with Circle City Medical Center in 1992 and the resulting entity became Corona Regional Medical Center. The merged hospitals are now a 238-bed community hospital network comprised of a 160-bed acute care hospital and a 78-bed rehabilitation campus. It is certified by The Joint Commission, employs more than 1,250 trained healthcare workers and has a medical staff of approximately 347 physicians representing more than 40 specialties.

About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education/Training/Experience: Bachelor's degree from an accredited College or University in related field required. Master's degree from an accredited College or University in related field preferred. Five (5) to Seven (7) years of experience in Medical Staff Services required. Minimum 3 years leadership experience in Medical Staff Services required, acute care experience preferred. Regulatory and Accreditation knowledge, critical thinking, attention to details, organization and time management skills are essential.

Certifications/Licenses: Certified Professional in Medical Services Management (CPMSM) Certified Provider Credentialing Specialist (CPCS) preferred.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams: At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Not Specified
Manufacturing Engineering Supervisor
Salary not disclosed
Houston, TX 3 days ago
GENERAL SUMMARY

The Manufacturing Engineering Supervisor is responsible for providing leadership to the Manufacturing Engineering team to advance manufacturing by reducing cost, improving quality, expanding safety, and increasing on-time delivery. This position functions as a working supervisor and is expected to both lead the team and directly perform hands-on manufacturing engineering activities as the business needs require.

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

  • Leading project teams to acquire, integrate and implement technologies into manufacturing and production processes.
  • Ensure appropriate procedures and support documentation are maintained properly and efficiently. Includes: Manufacturing processes, NC programming, tooling, and tool design documentation.
  • Manages capital equipment requisitions, ensuring competitive cost, process fulfillment, and quality needs are satisfied.
  • Supports new product development to ensure manufacturability, cost, and quality from design concept to production release.
  • Manages shop floor tooling and facility operating expenses.
  • Assist and support plant and facility maintenance and improvements.
  • Serve as a player-coach by executing hands-on manufacturing engineering tasks in addition to supervisory responsibilities.
  • Manage the design/build of tooling and fixtures to support production and launch new parts in production.


EDUCATION AND EXPERIENCE


  • Bachelor's degree (or equivalent) in Manufacturing Engineering, Mechanical Engineering, or Industrial Engineering preferred.
  • 10 years' experience in an Engineering/Operations environment with 3-5 years in a Managerial position.


KNOWLEDGE, SKILLS AND ABILITIES


  • Strong organizational and interpersonal skills are a necessity.
  • Ability to provide and give work direction within the department and communicate with all aspects/areas of the company.
  • Attention to detail, with a high degree of accuracy.
  • General Office computer skills. Ability to understand and navigate in Excel - ability to analyze large amounts of data and combine data from multiple sources.
  • Requires effective communication skills in working with all departments.


PHYSICAL DEMANDS


  • Physical demands are typical of an office position including extended periods of sitting, extensive use of a personal computer and telephone.
  • Position requires movement around the facilities.
  • Occasional handling of material and components.


WORKING CONDITIONS

Normal manufacturing and office environment. When working occasionally in some shop areas, personal protection equipment (PPE) will be recommended and/or required (safety shoes, safety glasses w/side shields, hearing protection, face shield, gloves, apron and boots). Must have the ability to support extended business hours to meet customer business needs.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

QUALITY

Quality encompasses all aspects of DeZURIK, Inc.'s business, and every team member shares the responsibility to prevent the occurrence of any nonconformity relating to product, process, and the quality system. All team members have an obligation to identify and record any such nonconformity, and, through designated channels, initiate and recommend solutions.

SALARY AND BENEFITS

DeZURIK offers a competitive base salary in the $86,158 to $107,698 range, based on experience and qualifications, along with annual bonus opportunities tied to performance.

Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. DeZURIK also provides a health savings account with company match, a retirement plan for employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.

Please note: Sponsorship is not available for this role.

#LI-JW1
Not Specified
Manufacturing Engineering
Salary not disclosed
Austin, TX 3 days ago

Job description:

Telescent Inc. is a rapidly expanding high-technology company specializing in innovative network management systems. Based in Irvine California, our cutting-edge solutions leverage artificial intelligence and robotic systems to optimize data center operations worldwide, helping clients reduce costs and enhance efficiency through our patented technologies.


Position

We are seeking a dynamic Manufacturing Engineer to join our team and drive excellence in our manufacturing processes. In this role, you will be instrumental in designing, developing, and improving manufacturing systems for our advanced products. Your expertise will ensure seamless production workflows, enhance quality standards, and support continuous improvement initiatives across our manufacturing facility.


Responsibilities

  • Develop and implement manufacturing processes for complex electronic and mechanical components, including plastics injection molding, CNC machining, and assembly line operations
  • Utilize CAD software such as AutoCAD, SolidWorks, and Creo to design tooling, fixtures, and process layouts
  • Program and troubleshoot programmable logic controllers (PLCs), robotics, CNC machines, and vision inspection systems to optimize automation
  • Conduct root cause analysis on production issues to identify defects or inefficiencies and implement corrective actions
  • Collaborate with process engineering teams to refine manufacturing workflows aligned with ISO 9001 standards and lean manufacturing principles
  • Create detailed schematics, technical drawings, and process documentation for manufacturing equipment and industrial systems
  • Support factory experience initiatives by applying mechanical knowledge to improve fabrication, tooling, welding, and assembly processes


Skills

  • Strong project scheduling skills to manage multiple process improvement initiatives simultaneously
  • Expertise in industrial engineering concepts including process engineering and factory layout design
  • Proficiency in CAD tools such as AutoCAD, SolidWorks, Creo, and CAM programming for manufacturing applications
  • Hands-on experience with robotics programming, vision inspection systems, CNC programming, and industrial equipment maintenance
  • Knowledge of plastics injection molding techniques and tooling design for high-precision components
  • Ability to perform root cause analysis using structured problem-solving methods
  • Familiarity with schematics, GD&T (Geometric Dimensioning & Tolerancing), and industrial schematics for equipment troubleshooting
  • Mechanical knowledge related to fabrication, welding, tooling development, and assembly line optimization
  • Experience working within a manufacturing facility environment with a focus on continuous improvement practices
  • Join us to be part of a forward-thinking team that values innovation, precision engineering, and operational excellence. Your contributions will directly impact the efficiency of our manufacturing processes while supporting the development of groundbreaking technologies used globally.


Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Work Location: In person

Not Specified
Project Design Engineer — Hydraulic Engineering
Salary not disclosed
Raleigh, NC 3 days ago

Hydraulic Design Engineer

Location: Raleigh, NC

Salary: Commensurate with experience + Benefits


About the Role

Wetherill Engineering, Inc. (WEI) is seeking a Hydraulic Design Engineer to support transportation and roadway drainage projects. This role involves hydrologic and hydraulic analysis, stormwater system design, and collaborating with multidisciplinary teams to deliver high-quality solutions.


Key Responsibilities

  • Design and analyze roadway drainage, stormwater management, and erosion control systems.
  • Perform hydrology and hydraulic analysis for transportation projects.
  • Develop plans for stormwater management systems, bridge and culvert hydraulics, and BMPs.
  • Utilize MicroStation, GEOPAK Drainage, HEC-RAS, Open Roads Designer, and SUDA.
  • Assist in fieldwork to verify site conditions.
  • Support project coordination and provide technical direction.


What You Bring

  • B.S. or M.S. in Civil Engineering (or related field).
  • P.E. license preferred (or ability to obtain).
  • 5+ years of transportation hydraulic design experience (NCDOT projects preferred).
  • Proficiency in MicroStation, Microsoft Office, and Adobe Acrobat.
  • Strong understanding of NCDOT Guidelines, FHWA Hydraulic Design Manual, and erosion control.
  • Excellent communication, teamwork, and problem-solving skills.
  • Experience or willingness to manage projects is a plus.


Why WEI?

  • Competitive salary + health, dental, vision, life, and retirement benefits.
  • ESOP, SPSF, HUB-certified firm.
  • Ranked among Top MWBE Firms and Top 74 Southeast Engineering Firms (ENR).
  • Supportive and collaborative work environment with growth opportunities.


Equal Opportunity Employer | No sponsorship available.

Apply on LinkedIn, at , or email for more information.


This description is not a comprehensive listing of activities, duties, or responsibilities that may be required of the employee and other duties, responsibilities, and activities may be assigned or may be changed at any time with or without notice.

Not Specified
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