Alldata Jobs in Usa

SUCCESSFUL CANDIDATES MUST BE WILLING TO WORK ON A HYBRID SCHEDULE IN ELK GROVE, CA. RELOCATION MAY BE FUNDED FOR THE SELECTED CANDIDATE, IF NEEDED.

ALLDATA, an AutoZone® company, located in the Greater Sacramento area. ALLDATA® is a leading provider of OEM automotive repair information and software solutions, serving professional repair and collision shops across North America, Europe, Canada, and Mexico.

The Technical Program Manager (TPM) will play a pivotal role in elevating our technology organization by driving structured demand and capacity planning, leading cross-functional initiatives, and supporting the development of a global SaaS platform. This role operates at the intersection of strategy, execution, and technical leadership, requiring a TPM who thrives in fast-paced environments, brings strong operational rigor, and has a proven ability to contribute to the transformation and maturation of technical teams while delivering complex, large-scale programs.

1. Technology Organization Transformation

• Assess and elevate engineering delivery processes and governance frameworks
• Implement scalable program management practices across multiple product teams
• Establish standardized intake, prioritization, and execution models
• Leverage modern Agile/Lean methodologies where appropriate
• Partner with Engineering leadership to improve delivery predictability, transparency, and operational maturity

2. Demand Management & Capacity Planning

• Lead enterprise-wide demand intake and capacity assessment processes
• Develop and maintain capacity planning frameworks aligned with business priorities and strategic objectives
• Create visibility into engineering utilization, trade-offs, and roadmap feasibility
• Establish reporting dashboards and KPIs to measure throughput, delivery health, and resource allocation

3. Program and Platform Delivery

• Serve as a key program lead for the delivery of the company’s global SaaS platform initiative
• Drive cross-functional alignment across Product, Engineering, Architecture, Security, Compliance, and Operations
• Define program structure, milestones, and governance
• Identify and mitigate technical and operational risks
• Ensure alignment with scalability, multi-tenant architecture, compliance, and global deployment requirements

4. Communication & Stakeholder Management

• Act as a trusted partner to senior technology and business leaders.
• Create clear, concise communication for executive team, stakeholders and other business leaders, highlighting status, risks, and decision points.
• Facilitate alignment across teams.

Expectations

• Operate at a senior strategic level while working as a hands-on Technical Program Manager
• Bring effective structure without creating bureaucracy
• Effectively influence teams and leaders and consistently maintain trust
• Drive alignment across competing priorities
• Translate complex technical initiatives into clear executive-level narratives
• Deliver measurable improvements in planning accuracy, predictability, and execution
• Drive accountability while fostering a collaborative culture

Essential Requirements:

• Increased delivery predictability and transparency
• Clear delivery plan and reduced initiative overload
• Mature program governance across the organization
• 8+ years of experience in Technical Program Management, Engineering Program Management, or related leadership roles
• Proven experience in multi-product SaaS environments
• Demonstrated success in demand management, capacity planning, and/or portfolio/program governance
• Experience leading large, cross-functional, technically complex programs
• Strong understanding of Agile methodologies, capacity planning, and demand management frameworks
• Deep understanding with SaaS architecture, cloud platforms (AWS, Azure, or GCP), and multi-tenant systems
• Excellent communication skills, with the ability to engage effectively at the executive level
• Exceptional stakeholder management and executive communication skills
• Project Management Professional (PMP) certification is required

This position has no direct reports.

Certificates:

PMP is highly desired.

LOCAL CANDIDATES OR THOSE OPEN TO RELOCATION TO THE GREATER SACRAMENTO ONLY. RELO WILL BE FULLY FUNDED.

We are looking for an inspiring Manager who will be responsible for the Agile Scrum Masters and Project Managers. This role has the following key responsibilities: lead our team of Agile Scrum Masters, lead our team of Project Managers and serve as the Scrum Master for one of our Scrum teams or serve as a Project Manager for a key initiative. In this role, you drive the implementation, refinement and use of best practices. You will work with teams to ensure timely and high-quality product and solution releases. As a manager of six to eight direct reports, you will coach and develop your team, enhancing our overall performance, processes and team collaboration.

Key Responsibilities

• Coach, develop and manage the Scrum Masters and Project Managers.
• Serve as a Scrum Master or Project Manager for at least one team in the organization.
• Ensure that Scrum Masters are guiding their teams to effectively meet their delivery commitments, helping their teams to improve sprint over sprint, removing obstacles to the delivery process and providing full transparency to the team’s status, velocity and predictability.
• Coach, develop and manage team members.
• Implement, foster and support best practices in Agile Scrum.
• Act as Agile mentor/coach to the leadership, Scrum teams and direct reports.
• Ensure Project Managers are effectively serving the organization to help drive critical initiatives and contribute to a successful outcome.
• Implement, foster and support best practices in Project Management.
• Ensure team members are consistently driving their teams to rely on best practices for delivering the expected outcomes.
• Perform Scrum Master or Project Manager responsibilities in absence of an assigned resource.

Expectations

• Create consistent planning, tracking, and reporting practices among teams, so that there is full transparency of Scrum team performance and project statuses for leadership and stakeholders.
• Foster a culture of collaboration through your leadership and the contributions of the Project Managers and Scrum Masters.
• Drive consistent use of best practices in the Agile Scrum and Project Management disciplines.
• Inspire your direct reports and the teams to focus on incremental improvements in their performance and the processes used.
• Consistently produce high-quality deliverables in a timely manner, self-assigning dates/times for delivery and meeting delivery due dates.
• Ensure that all Scrum teams are practicing the same Scrum framework and foundational guidelines in their sprints, leaving room for their self-management through their specific team agreements.
• Create comprehensive, clear and accurate documentation.
• Serve in whatever capacity needed to help the teams succeed and ensure a positive outcome based on the team’s objectives/goals.
• Ability to successfully deliver with geographically distributed Scrum teams.
• Demonstrate flexibility to adapt and pivot to changing organizational priorities.
• Consistently meet the values outlined in the AutoZone Pledge & Values.

Education and/or Experience

• BA/BS Bachelor’s Degree
• A minimum of 5+ years in the capacity of project/program management experience managing multiple large-scale projects focusing on technology/software delivery
• 5+ years of Scrum Master experience with a focus on technology/software delivery
• 5+ years of professional experience with Jira, Confluence and SharePoint.
• A minimum of 3+ years of professional experience managing direct reports.
• Proven experience utilizing Agile methodologies.
• Expert level of understanding of the software development life cycle and extensive experience working with technical teams to deliver software products and technical solutions.
• Excellent facilitator and communicator, with ability to engage with technical and non-technical audiences.
• Experience supporting change management efforts, with the ability to identify and analyze impacts for internal stakeholders affected by initiatives.

Certificates, Licenses, and Registrations

• Certified Scrum Master (CSM) preferred
• Project Management Professional (PMP) preferred
• Professional Scrum Master I, II or III or Certified Team Coach (CTC – Scrum Alliance) preferred