Align Precision Corp Jobs in Usa

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

Position Title: Sr. Project Estimator - Construction (Hybrid)

Location: Detroit, MI, USA, 48226

Duration: 12- months Contract on W2 (Possible extension)

Note*- What they are looking for:

• Electrical Engineer or Electrical Master Journeyman
• Strong construction/commercial project experience
• Experience estimating electrical systems, including:
• Underground and overhead systems
• Transformer and inverter installations
• Solar and renewable energy projects (preferred)
• A minimum of 5 years of direct estimating experience specifically aligned to the above areas.

Position Description:

• Assists the project management teams by developing, monitoring and updating estimates and/or an integrated project plan so that the project may be executed in the most efficient manner possible.
• Applies methods and techniques, standards, processes, procedures, guidelines and templates, to efficiently manage, develop, and control project estimates.
• Assignments are received in the form of results expected, within operating policies and procedures.
• Incumbent has the discretion to select from alternative approaches; decisions may involve changes to normal work processes.
• Span of control: 0; this is an individual contributor job.

Key Accountabilities and Responsibilities:

• Assist project management teams by developing, monitoring, and updating project estimates.
• Develop Rough Order of Magnitude (ROM) estimates, Budgetary estimates, Unit pricing, and Definitive (detailed) estimates.
• Assist project management team in reviewing, design documents or scope packages for completeness.
• Assist project management team in reviewing contractor and engineering estimates; validation of quantities and contractors/engineering estimates.
• Review and challenge the submitted contractor bids for scope accuracy and optimal pricing
• Review change orders for scope and cost accuracy.
• Develop estimate details by WBS to cost load project schedules
• Analyze costs; perform risk analysis, benchmarking, value engineering, constructability review, and claim analysis.
• Provides expertise and develops methods and techniques, standards, processes, procedures, guidelines, and templates, for project controls organization, to support efficient development, management, control, and integration of projects plans.
• Ensures that required project estimating and/or planning controls are appropriately implemented and maintained.
• Ability to work in a 'team' and/or 'matrixed' structure, supporting multiple clients.

Minimum Education & Experience Requirements:

• High School or GED, & 10+ years of job-relevant Electrical Journeyman estimating experience, or
• Associate degree in Electrical Engineering, or a related field and the knowledge / capabilities typically acquired through 8+ years of job-relevant experience in estimating electrical systems . or
• Bachelor’s degree in electrical engineering, or a related field and the knowledge / capabilities typically acquired through 6+ years of job-relevant experience in estimating electrical systems
• Intermediate to advanced level skills in using Microsoft Excel

Other Qualifications Preferred:

• 4+ years of understanding Electrical systems, reading plans, calculating labor/material costs and experienced in working on large construction projects,
• preferably renewables (Solar, Wind, etc.)
• Electrical Work (Substations, OH and UG cable work)
• Estimating all project costs (i.e., engineering, design, project management, construction, commissioning, etc.)
• Familiarity to intermediate level experience using On-screen take off, or any other estimating software.

Additional Information:

• Location Requirement: Hybrid - Must be able to come on-site periodically (Tu, We & Th) and reside at a commutable distance from the work location in Metro Detroit and two days remote.

• Align and clamp workpieces together, using rules, squares, or hand tools, or position items in fixtures, jigs, or vises.
• Clean workpieces to remove dirt or excess acid, using chemical solutions, files, wire brushes, or grinders.
• MIG or TIG along adjoining edges of workpieces using appropriate equipment.
• Grind, cut, buff, or bend edges of workpieces to be joined to ensure snug fit, using power grinders and hand tools.
• Examine seams for defects and rework defective joints or broken parts.
  

Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You will work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent team members. Our franchise owners understand what it takes to raise a family these days. That's why their employees enjoy a very high earning potential and benefits. Our franchise owners provide second-to-none training for our service team to ensure each job is done safely and correctly. They train you the right way, and no previous experience is necessary to become a Precision Door Service person. PDS offers an extensive benefits package with health, life insurance, and 401(k) with matching contributions. This is an excellent opportunity to begin, or to continue to develop, an essential trade.

You will be an integral part of the team. Your duties will include the installation and service of residential garage doors, garage door openers, and related components. Candidates must have the ability to maintain high accuracy in measuring distances, cutting, and installing product per specifications. Candidates also must have a valid driver's license and be able to work outside. The successful candidate must be good with people, have excellent troubleshooting and problem-solving skills, maintain a professional appearance, and have the appropriate tools.

Your wage potential is $50,000 to 85,000+ per year. Very competitive commission plans and bonuses.

• A valid and clean driver's license and record
• Ability to pass a drug screening and background check
• A commitment to maintaining high-quality standards
• Ability to lift 75 lbs.
• Must be able to use basic technology (smartphone, tablet)
• Basic Mechanical Skills
• High School Diploma or GED
• Some sales experience closing deals with customers and customer service preferred

• Resume with contact information (phone and email)
• Garage Door Repair Experience (yes/no)
• Years of experience (if applies)
• Own your own tools (yes/no)
• Construction/skilled trade experience (yes/no)

Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.

We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction. We ranked #13 in the top 20 new franchises by Entrepreneur magazine. We also ranked #227 in Entrepreneur magazine's Franchise 500. We received the \"Spirit of Success\" award from Southwestern Bell. Multiple franchises with the Angie's List Super Service Award.

To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.

To establish Precision Door Service as the public standard and national household name in garage door repair service.

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• Inspect manufactured components for conformance to specifications
  
• Ability to set up and operate Vertical and Horizontal CNC Milling Machine centers, including but not limited to 3-4 axis
  
• Support for programming, ensuring proper use of programs & tools
  
• Ability to work from travelers, blueprints, set up sheets, drawings and/or verbal instructions as well as limited judgment and experience to plan and accomplish goals.
  
• Able to use appropriate measuring devices, such as calipers, micrometers, height gages, plug gages, etc.
  
• Demonstrate a willingness to cross-train and support the development of other employees as needed. Including actively supporting cross-training initiatives to ensure team flexibility and shared knowledge for operational continuity.
  
• Maintain a clean work area daily as required.
  
• Additional duties as assigned.
  

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• Able to understand complex machining theory and strategy
  
• Ability to manage and prioritize a high number of set-ups and short-run jobs
  
• Able to understand and interrogate complex mechanical drawings and tolerances
  
• Ability to use common machine shop hand and measurement tools
  
• Ability to set-up and run multiple CNC Machines in a fast-paced environment
  
• Fixture design, fabrication, and manual machining experience is a plus
  
• Ability to read, write and speak effectively in English
  
• Understand and follow Geometric Dimensioning and Tolerance standard (GD&T)
  
• Strong math skills required
  
• Aerospace manufacturing experience: 10 yrs. minimum experience
  
• Prior experience in an aerospace prototype/ job shop environment preferred
  
• Self-motivation, able to accomplish a high level of work
  
• Team player, actively participating in continuous improvement projects with coworkers.
  
• Demonstrate high skill level with the desire for continuous learning
  
• Experience working in AS9100 and ISO environment
  

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• Safety glasses required when in manufacturing environment.
  
• Hearing protection as needed.
  

• 
  
• Proven analytical and problem-solving abilities.
  
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
  
• Strong interpersonal and oral communication skills.
  
• Ability to work with limited supervision including using sound judgment to execute independent decisions and departmental initiatives.
  
• Adept at reading, writing, and interpreting technical documentation and procedure manuals.
  
• Highly self-motivated and directed.
  
• Keen attention to detail.
  
• Skilled at working within a team-oriented, collaborative environment.
  
• Ability to learn new technologies and adapt to change.
  

• 
  
• 40+ hours onsite work week.
  
• Sitting for extended periods of time.
  
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
  

• Assemble sheet metal components, mechanical sub-assemblies, motors, and blowers according to work instructions and engineering specifications.

• Install completed assemblies and sub-assemblies into units, ensuring proper alignment, fit, and function.

• Insert and secure insulation materials into metal panels following safety and quality standards.

• Use hand tools, power tools, and production equipment to perform assembly operations accurately and efficiently.

• Read and interpret blueprints, diagrams, work orders, and production schedules to determine assembly requirements.

• Perform quality checks to ensure assemblies meet established standards and resolve basic assembly issues as they arise.

• Maintain a clean, organized, and safe work area while following all safety policies and procedures.

• Communicate any material shortages, equipment issues, or process concerns to supervisors promptly.

• Support continuous improvement efforts by identifying opportunities to enhance quality, efficiency, and safety.

• Follow all standard operating procedures (SOPs) and production guidelines.

• Perform other duties as required.

• High school diploma or equivalent preferred.

• Prior manufacturing or assembly experience preferred but not required.

• Ability to read and interpret basic blueprints, diagrams, and work instructions.

• Familiarity with hand tools, power tools, and basic mechanical assembly practices.

• Strong attention to detail with the ability to perform tasks accurately and consistently.

• Ability to stand, lift, bend, and perform repetitive tasks for extended periods.

• Demonstrated ability to work both independently and as part of a team.

• Good communication skills and willingness to ask questions and seek guidance when needed.

• Ability to work in a fast-paced environment and meet production deadlines.

• Basic understanding of safety procedures and commitment to safe work practices.

• Experience in a manufacturing environment involving sheet metal, mechanical assembly, or HVAC components.

• Ability to operate basic production equipment or machinery.

• Experience working with insulated panels, motors, or blower assemblies.

• Knowledge of lean manufacturing or continuous improvement principles.

• Forklift or pallet jack experience (if applicable to the facility).

• Travel is not required for this role

• Customer Focus

• Operational Excellence

• High-Performance Culture

• Innovation

• Financial Strength

• Own It

• Act With Urgency

• Foster a Customer-First Mindset

• Think Big and Execute

• Lead by Example

• Drive Continuous Improvement

• Learn and Seek Out Development

• Promote Transparent & Open Communication

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

Chicago Metro (Bloomingdale, IL)

Travel: 50-60%

If you win deals by understanding engineers, earning trust over time, and positioning capability instead of price, keep reading.

Our client is a well-established, family-owned precision contract manufacturer with a long track record of investment in equipment, quality systems, and long-term customer relationships. They do not chase low-margin, price-driven work. They partner with OEMs that value precision, consistency, and accountability.

They are hiring an experienced Outside Sales Professional to drive new business growth and help expand their footprint in medical, aerospace, and defense manufacturing.

The Opportunity

This role is ideal for a salesperson who:

• Enjoys hunting and building relationships from scratch
• Is comfortable with long sales cycles and delayed gratification
• Can navigate engineers, purchasing, and quality teams
• Wants autonomy and ownership rather than micromanagement
• Takes pride in selling something that is genuinely hard to do well

You will step into a strong manufacturing platform with proven capabilities and leadership support, but you will build your own pipeline.

What You Will Do

• Prospect and develop new OEM relationships in targeted industries
• Sell precision machining and contract manufacturing capabilities
• Work directly with engineers and purchasing teams to quote and win complex work
• Manage opportunities from initial contact through long-term production partnership
• Spend significant time in the field visiting customers and prospects
• Collaborate closely with internal teams on quoting, feasibility, and execution
• Represent the company professionally and credibly in the market

This is a true field sales role, not an inside or transactional position.

What Success Looks Like

• Building a healthy pipeline of qualified OEM opportunities
• Getting designed into programs rather than simply responding to RFQs
• Winning repeatable, long-term production work
• Becoming a trusted partner to customers, not just a vendor
• Growing revenue through relationships, not discounts

What Our Client Is Looking For

Required

• Proven success in B2B outside sales within manufacturing or technical environments
• Experience selling contract manufacturing, precision machining, or custom technical solutions
• Ability to understand engineering drawings and manufacturing requirements
• Strong prospecting and relationship-building skills
• High personal accountability and self-direction
• Willingness to be on-site when not visiting customers

Preferred

• Experience selling into medical, aerospace, or defense OEMs
• Familiarity with precision machining, turned parts, or 5-axis environments
• Existing OEM relationships within targeted industries
• Comfort operating without heavy structure or rigid scripts

Location & Work Style

• Based in the Chicago metro area
• Expected to be on-site full time initially to learn the business
• Increased field time as ramp progresses
• This is not a remote role

Compensation

• Base salary approximately $100,000–$125,000, with bonus
• Ramp support provided due to long sales cycles
• Performance-based upside as the role matures

Company Description

Precision Medicine Care (PMC®) is a pioneering organization dedicated to advancing precision medicine. The company focuses on translating innovative solutions into routine clinical practice, impacting patient care on a large scale. Through cutting-edge precision medicine tools, PMC® is contributing to a transformative and modernized healthcare solution. Headquartered in Germantown, MD, the organization’s mission is rooted in improving healthcare outcomes through continued advances in precision medicine.

Position Summary

PMC® is seeking a highly organized and detail-oriented Administrative Assistant to support executive leadership and operational functions in a dynamic, regulated healthcare setting. This is a full-time, on-site position based in Germantown, MD. The Administrative Assistant will provide comprehensive clerical and executive support, facilitate communication across departments, and assist with documentation and compliance-related activities, including regulatory submissions (e.g.: FDA) and licensing records.

Essential Duties and Responsibilities

• Provide administrative and executive support, including calendar management, meeting coordination, and travel arrangements
• Prepare reports, correspondence, presentations, and internal documentation
• Serve as a professional point of contact for internal and external stakeholders
• Answer and route phone calls and greet visitors in a courteous and professional manner
• Maintain accurate records and filing systems related to regulatory submissions, licensing, and compliance requirements
• Support FDA and state regulatory documentation processes
• Assist with office operations and workflow coordination
• Handle confidential information with discretion and professionalism
• Collaborate with cross-functional teams to ensure smooth day-to-day operations

Qualifications and Skills

• Proven administrative or executive assistant experience
• Strong organizational and time-management abilities with exceptional attention to detail
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite and standard business software
• Ability to manage sensitive and confidential information
• Capacity to work independently and collaboratively in a professional environment
• Experience in healthcare, biotechnology, life sciences, or regulated industries is preferred

Work Environment

• On-site position in Germantown, MD
• Professional office and laboratory-adjacent environment
• Fast-paced, mission-driven organization

Equal Opportunity Statement

• Precision Medicine Care (PMC®) is an Equal Opportunity Employer. PMC® values diversity and is committed to creating an inclusive workplace for all employees.

Position Summary

The Vice President of Business Development is responsible for driving revenue growth by identifying, securing, and expanding new business opportunities. This role focuses on acquiring new accounts, managing and growing relationships with those accounts, and providing leadership with accurate and timely sales reporting. The VP will play a critical role in shaping the company’s growth strategy and expanding its market presence.

Key Responsibilities

• Identifies, pursues, and closes new business opportunities to meet and exceed revenue targets
• Develops and executes strategic business development plans aligned with company goals
• Builds, manages, and maintains long-term relationships with all accounts personally originated
• Serves as the primary point of contact for key clients, ensuring high satisfaction and account retention
• Collaborates with internal teams (operations, finance, marketing, and leadership) to ensure successful onboarding and delivery for new clients
• Prepares, analyzes, and presents detailed sales reports, forecasts, and pipeline updates to senior leadership
• Tracks market trends, competitive activity, and industry developments to identify new opportunities
• Represents the company at industry events, conferences, and networking functions
• Negotiates contracts and pricing in line with company guidelines and profitability goals

Qualifications and Experience

• Bachelor’s degree required; MBA or advanced degree preferred
• Minimum 7-10 years of experience in business development, sales, or a related role within the Nutraceutical contract manufacturing industry
• Proven track record of successfully bringing in and growing new accounts
• Strong existing industry relationships and ability to open doors at a senior level
• Demonstrated experience managing client relationships from acquisition through long-term retention
• Excellent negotiation, presentation, and communication skills
• Strong analytical skills with experience preparing sales reports, forecasts, and performance metrics
• Self-motivated, results-driven, and comfortable working independently at a senior level
• Position requires travel based on business needs

Required Skills

• Strategic thinking and revenue-driven mindset
• Relationship-building and client management expertise
• Strong organizational and reporting skills
• Leadership presence and executive-level communication
• Ability to thrive in a fast-paced, growth-oriented environment