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This role ensures that brand strategies are translated into flawless technical execution across Email, Web, and SMS channels.
Simultaneously, this role separates "care" from "promotion" by owning the specialized CRM stack required to support patients on therapy.
The lead ensures that Case Managers have functional, compliant systems and that adherence communications are delivered reliably and securely.
Additionally, this role owns the "NA Preference Center" operations, ensuring consent and privacy rules are enforced globally across all marketing touchpoints.
Responsibilities & Technical Competencies: Manage and optimize the marketing technology stack, specifically Salesforce Marketing Cloud (SFMC), Google Analytics, and Brand CMS platforms.
Act as the product owner for the Patient Services CRM (e.g., Salesforce Health Cloud), managing case management workflows, fields, and page layouts.
Oversee the technical operations of brand websites, ensuring agreed SLA uptime and fast load speeds.
Ensure the CRM and telephony integrations are available and performant for the Hub team every day.
Monitor data flows between websites, SFMC, and data systems to maintain a 360-degree view of the HCP/Patient.
Take responsibility for the hands-on building, QA, and deployment of email, SMS, and digital campaigns derived from brand briefs.
Manage the technical execution of non-promotional/transactional messages (e.g., "Refill Reminders") while maintaining a strict firewall to separate "Marketing" and "Patient Support" audiences.
Manage the operational calendar to ensure all campaigns go live on time, executing rigorous testing to prevent deployment errors.
Oversee technical operations with Hub vendors to ensure their data feeds ingest into internal systems correctly and timely.
Lead the technical onboarding of new Hub vendors or program partners.
Manage Google Analytics (GA4) implementation and tag management to ensure all digital traffic is accurately tracked.
Automate delivery and engagement reports to feed into broader omnichannel dashboards.
Own the operations of the Preference Center, ensuring global unsubscribes and opt-ins are synced across all channels immediately.
Enforce OneTrust cookie consent rules and privacy mandates across all web properties and outbound channels.
Strictly manage access controls to ensure Patient Health Information (PHI) is only accessible to authorized personnel.
Maintain system logs and documentation to ensure the Patient Services stack is ready for internal or external compliance audits at all times.
Competencies Outcome Ownership: Takes accountability for results and steps up to address difficult issues.
Owns the "last mile" of marketing and the resolution of critical patient service incidents without needing escalation.
Execute with Precision: Focuses on quality and accuracy, recognizing that marketing operations is a "zero-error" environment where mistakes carry reputational risk.
We Trust Each Other: Builds relationships based on transparency and open communication, operating with absolute integrity to protect sensitive Patient Health Information (PHI).
Think Big & Drive for Success: Innovates to drive faster time-to-market and proactively identifies system improvements to reduce "time to therapy" for the patient.
Reinvent Ipsen to serve patients by anticipating challenges and focusing on the patient journey.
Knowledge & Experience Knowledge & Experience (Essential): Proven experience in Patient Services Operations or Case Management systems (Hub Services).
Deep technical expertise in Salesforce Marketing Cloud (SFMC) including Journey Builder and Email Studio.
Strong technical background in Salesforce Health Cloud or similar Patient CRM platforms.
Deep understanding of HIPAA and PHI data handling requirements.
Proven experience in Website Operations and Google Analytics (GA4) tagging/implementation.
Experience managing Preference Centers and privacy compliance tools (e.g., OneTrust).
Experience managing data integrations with external Hub vendors/specialty pharmacies.
Knowledge & Experience (Preferred): Experience within the Pharmaceutical or Life Sciences industry (HCP marketing rules).
Knowledge of integrations across the Marketing ecosystem and experience configuring transactional communication journey.
Bachelor's degree (or equivalent) with 8+ years of relevant experience.
Job Title: Salesforce Service Cloud Architect
Location: Parsippany, NJ
Interview: Video Interview
Description:
Define end-to-end Salesforce Service Cloud architecture, ensuring alignment with business goals and enterprise standards
Design scalable and modular solutions across Case Management, Omni-Channel, Knowledge Base, Live Agent, CTI, and Email-to-Case
Lead the design of data models, security models, and sharing architectures
Develop integration strategies using REST/SOAP APIs, Platform Events, and middleware tools like MuleSoft, Informatica, or Dell Boomi
Evaluate and recommend AppExchange products and third-party tools as part of the solution landscape
Create solution blueprints, sequence diagrams, and architecture documentation for development teams
Technical Leadership
Serve as the technical authority for Salesforce implementations, providing direction to developers, administrators, and functional consultants
Enforce governance standards, design patterns, and best practices across all Salesforce projects
Perform code reviews, solution assessments, and ensure compliance with Salesforce platform limits and security standards
Mentor development teams and guide them on Apex, LWC, Integration, and Performance Optimization
Stakeholder & Delivery Management
Collaborate with business analysts, project managers, and client stakeholders to translate requirements into robust technical designs
Participate in solution estimation, RFP responses, and pre-sales activities, providing architectural recommendations and effort sizing
Work with cross-functional teams (Infrastructure, Security, Data, and Integration) to ensure seamless end-to-end solution delivery
Support release planning, DevOps strategy, and CI/CD pipelines for Salesforce environments
Governance & Quality
Ensure compliance with Salesforce best practices, governor limits, and data security policies
Establish and maintain architecture governance frameworks, technical documentation, and design repositories
Lead performance reviews, scalability assessments, and security audits of Salesforce solutions
Basic Qualifications:
Minimum 10+ years of experience of Deep expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, REST/SOAP APIs
Minimum 8+ years of experience Strong understanding of Salesforce data model, security, and integration architecture
Minimum 10+ years of experience Hands-on experience designing and implementing Service Cloud, including Omni-Channel, CTI, Knowledge, and Case Management
Proven track record of leading large-scale enterprise implementations
Familiarity with DevOps tools (Copado, Jenkins, Git, Gearset) and CI/CD automation
Experience in Agile delivery frameworks and global delivery models
Excellent communication, presentation, and stakeholder management skills
Preferred Qualifications
Salesforce Certified Technical Architect (CTA) or actively pursuing CTA
Knowledge of Field Service Lightning (FSL), Einstein Bots, or Salesforce Industries (Vlocity)
Experience integrating Salesforce with legacy or cloud-based systems (AWS, Azure, SAP, etc.)
Familiarity with Agile at Scale (SAFe, LeSS) and multi-cloud Salesforce implementations
Personal Attributes
Strategic thinker with a strong problem-solving and analytical mindset
Excellent leadership and team collaboration abilities
High attention to detail and commitment to quality
Ability to manage multiple priorities and communicate effectively with both technical and business audiences
Salesforce Certifications (Mandatory):
Application Architect or System Architect
Platform Developer I & II
Service Cloud Consultant
Work Location: Open to Chicago or Tempe
Work Model: Hybrid - onsite 3 days per week
Duration: 8 Months with possibility of extension
Project Overview / Contractor's Role:
We are looking for a skilled full stack cloud engineer with deep experience in AWS, serverless computing, Data ETL pipelines, and relational databases.
Experience Level: Senior - Level 3
Qualifications (must haves):
> 5 years of experience working on distributed architecture in AWS or another cloud provider
> 5+ years experience in typescript is required while Golang experience is a bonus
> Comfortable working in existing systems and integrating across systems such as between on premises services and the cloud
> Experience with Terraform or another IaC language is preferred and this person should feel comfortable working in CI/CD pipelines and with infrastructure
> 2+ years experience in an enterprise organization
Preferred Qualifications:
* Go lang experience
* Experience working on financial application
* Experience working with data visualization applications
Required Technical Skills:
* Typescript
* Cloud architecture
* Microservice architecture
* Serverless computing
* Relational database
* ETL pipelines
Tasks & Responsibilities:
* End to end ownership of the application (typescript/sql) and infrastructure code (terraform).
* Attending all design and product meetings and providing technical insight into implementation.
* Navigating an enterprise organization that requires collaboration across many teams.
Role: EPM Cloud Solution Architect
Location: Remote
Job Description:
We are looking for an experienced Oracle EPM Cloud Solution Architect with strong techno-functional expertise to lead end-to-end EPM implementations. The candidate should have hands-on experience with EPBCS, PCMCS, FCCS, and ARCCS and be capable of designing scalable solutions based on business requirements.
Responsibilities:
- Design and implement Oracle EPM Cloud solutions across modules such as EPBCS, PCMCS, FCCS, and ARCCS.
- Lead requirement gathering and solution workshops with business stakeholders.
- Provide techno-functional guidance throughout the project lifecycle.
- Translate business needs into technical EPM solutions.
- Lead the end-to-end solution architecture and delivery of EPM projects.
Required Skills:
- Strong experience with Oracle EPM Cloud modules (EPBCS, PCMCS, FCCS, ARCCS).
- Experience working as a Solution Architect in EPM implementations.
- Good understanding of financial planning, consolidation, and reconciliation processes.
- Ability to lead workshops and collaborate with business and technical teams.
Role: Salesforce Sales cloud technical consultant
Location: Boston, MA
Hire Type: Full Time
Must Have Technical/Functional Skills
• Sales cloud certification mandatory
• Banking and financial services experience is required
• Seasoned technical consultant with expertise in sales cloud and implementation experience
• Experience in salesforce org merge, integration and data quality/migration design
• Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background.
• integration experience, including between different business systems as well as working with integration tools.
• Understanding programming using Salesforce SFDC, , Java, JavaScript, and XML and their use in the development of CRM solutions.
• Strong experience with configuration of sales cloud
• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution.
• Strong knowledge in data migration and integration
Roles & Responsibilities
• Lead dev and support teams
• Leading sales cloud landscape and projects, creating product roadmap and implementation strategy
• Guiding teams with implementation, devops and integration best practices
• Hands on work on the existing salesforce implementation
• Co-ordinate with business and IT stakeholders for support
• Onsite-offshore co-ordination
• Report regular progress on projects
• Regular connect and workshops with business leaders and IT execs
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Hari, at (224) 507-1278 Title: Equipment Installation Mechanical Technician IV
- 3 Openings Location: Newton, NC Duration: 12 Months Hours: Monday
- Friday 8 AM
- 5 PM, Occasional OT Travel Requirements: Project locations will range from Newton, NC and Hickory, NC Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Scope of Position: The Lead Equipment Installation Mechanical Technician is a senior-level technical role responsible for leading and executing complex mechanical equipment installations.
This position provides on-site leadership, technical expertise, and coordination for installation projects, ensuring work is completed safely, on schedule, and in compliance with engineering specifications, quality standards, and customer requirements.
The Lead Technician serves as a subject matter expert and mentor to junior technicians.
This position is in the Engineering Project and is focused on capacity additions and the associated line installations and debug from a mechanical perspective.
Lead and/or participate on manufacturing engineering projects and lead/support teams for the purposes of capacity installations, equipment debug, and preparing line/associated parts for Operations Receivership.
As a leading team member, provide advanced mechanical discipline to proactively identify technical problems through root cause understanding coupled with robust industrialized solutions relative to line debug and installs.
Leverage knowledge of mechanical and electrical engineering, machining and designing processes to improve performance of equipment/manufacturing process.
Lead/support the development and execution of project plans to deliver timely error-free mechanical support for multi-line equipment installations Experienced with working along-side vendors and suppliers to resolve technical issues to protect scope, timing, and cost metrics.
Ability to work, collaborate, cooperate, and utilize Best Practice across various functional groups on a daily basis to accomplish goals Interpret and work from detailed engineering drawings, schematics, blueprints, and installation manuals.
Perform advanced mechanical tasks including rigging, leveling, precision alignment, torqueing, piping, and mechanical integration.
Troubleshoot and resolve installation issues, equipment malfunctions, and mechanical interferences.
Verify installations meet OEM specifications, safety codes, and quality standards.
Leadership and Coordination Act as on-site Lead Technician, directing daily activities of installation crews and subcontractors.
Assign tasks, monitor progress, and ensure efficient use of labor and resources.
Mentor and train junior technicians, providing hands-on guidance and technical instruction.
Serve as the primary technical point of contact between field teams, engineers, project managers, and customers.
Quality and Documentation Conduct inspections and quality checks throughout the installation process.
Complete installation reports, checklists, punch lists, and as-built documentation.
Support equipment testing, startup, and customer acceptance activities.
Project Support Assist with installation planning, sequencing, and scheduling.
Coordinate material handling, tools, and equipment needed for installations.
Support continuous improvement initiatives and best practices in installation methods.
Day-to-Day Responsibilities: Maintain safe work practices, inform others of hazardous conditions or personal practices as expressed on project team.
Manage and lead installation and debugging activities to meet milestone and timeline objectives for successful capacity adds.
Design and implement mechanical solutions and process changes to improve capability of manufacturing equipment.
Lead in or solve mechanical and process issues through data analysis, experience, and collaboration with subject matter experts Manage spare part identification and storeroom entry as recommended by suppliers or peer engineers, noting available spares within (2)-plant footprint.
Develop and update engineering and operations documentation.
Support training for the operations workforce regarding equipment or operations changes Perform advanced troubleshooting, diagnosis, and repair of mechanical systems, equipment, and machinery (e.g., pumps, motors, conveyors, hydraulics, pneumatics, etc.).
Align, test, and calibrate mechanical systems after installation.
Diagnose complex mechanical failures and recommend effective solutions.
Interpret blueprints, schematics, and technical manuals to support troubleshooting and repair activities.
Identify opportunities to improve equipment reliability, efficiency, and safety.
Collaborate with other departments to implement process improvements.
Qualifications Required Education: Associate's degree A high school degree will be considered with significant hands-on experience Required Years and Area of Experience: 3 years' experience in new equipment installations in a manufacturing environment, start-up experiences a plus Experience in a fast-paced, changing environment with multiple priorities Strong knowledge of mechanical systems, industrial equipment, and installation techniques.
Proven ability to read and interpret engineering drawings and technical documentation.
Experience leading crews in industrial, manufacturing, semiconductor, energy, or similar environments.
Required Skills: Ability to learn new technology and processes quickly Strong technical fundamentals with mechanical engineering skills Ability to multitask and prioritize work on an independent basis in a fast-paced project install manufacturing environment.
Proficient with PC software, including Microsoft Office Suite Strong communication skills Expertise in mechanical systems such as hydraulics, pneumatics, bearings, gear systems, and conveyor systems.
Ability to read and interpret technical drawings, blueprints, and schematics.
Proficiency in using hand tools, power tools, and diagnostic equipment.
Strong problem-solving, analytical, and critical-thinking skills.
Knowledge of safety regulations and practices in an industrial setting.
Basic computer skills for maintaining records and using CMMS (Computerized Maintenance Management Systems).
Certifications: Mechatronics trades highly desired Relevant mechanical or industrial certifications (e.g., Millwright, HVAC, or Welding) are a plus.
OSHA or other safety certifications may be required.
Desired Skills: Hands-on experience in commercial manufacturing equipment Project leadership/management experience (including milestone management and financial ownership) Experience in vendor/supplier management on-site/off-site Experience with CAD SAP, Maximo, Maintenance Leadership Detail-oriented and able to perform with limited supervision.
Soft Skills: Leadership experience in technical project management Ability to work and effectively collaborate within a team Ability to allocate/supervise resources to accomplish aggressive project milestones and timeline within specification and costs.
Able to shift tasks quickly Able to prioritize and multitask Communicate effectively both verbal and written Hours of work/work schedule/flex-time: 40 hrs.
(overtime expected).
Due to the project timing; overtime and periodic off-hours coverage may be necessary to successfully complete workload and interact with other team personnel.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CAD
Title: Equipment Installation Mechanical Technician IV - 3 Openings
Location: Newton, NC
Duration: 12 Months
Hours: Monday - Friday 8 AM - 5 PM, Occasional OT
Travel Requirements: Project locations will range from Newton, NC and Hickory, NC
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
Scope of Position:
The Lead Equipment Installation Mechanical Technician is a senior-level technical role responsible for leading and executing complex mechanical equipment installations. This position provides on-site leadership, technical expertise, and coordination for installation projects, ensuring work is completed safely, on schedule, and in compliance with engineering specifications, quality standards, and customer requirements. The Lead Technician serves as a subject matter expert and mentor to junior technicians.
• This position is in the Engineering Project and is focused on capacity additions and the associated line installations & debug from a mechanical perspective.
• Lead and/or participate on manufacturing engineering projects and lead/support teams for the purposes of capacity installations, equipment debug, and preparing line/associated parts for Operations Receivership.
• As a leading team member, provide advanced mechanical discipline to proactively identify technical problems through root cause understanding coupled with robust industrialized solutions relative to line debug and installs.
• Leverage knowledge of mechanical and electrical engineering, machining & designing processes to improve performance of equipment/manufacturing process.
• Lead/support the development and execution of project plans to deliver timely error-free mechanical support for multi-line equipment installations
• Experienced with working along-side vendors and suppliers to resolve technical issues to protect scope, timing, and cost metrics.
• Ability to work, collaborate, cooperate, and utilize Best Practice across various functional groups on a daily basis to accomplish goals
•Interpret and work from detailed engineering drawings, schematics, blueprints, and installation manuals.
•Perform advanced mechanical tasks including rigging, leveling, precision alignment, torqueing, piping, and mechanical integration.
•Troubleshoot and resolve installation issues, equipment malfunctions, and mechanical interferences.
•Verify installations meet OEM specifications, safety codes, and quality standards.
Leadership & Coordination
• Act as on-site Lead Technician, directing daily activities of installation crews and subcontractors.
• Assign tasks, monitor progress, and ensure efficient use of labor and resources.
• Mentor and train junior technicians, providing hands-on guidance and technical instruction.
• Serve as the primary technical point of contact between field teams, engineers, project managers, and customers.
Quality & Documentation
• Conduct inspections and quality checks throughout the installation process.
• Complete installation reports, checklists, punch lists, and as-built documentation.
• Support equipment testing, startup, and customer acceptance activities.
Project Support
• Assist with installation planning, sequencing, and scheduling.
• Coordinate material handling, tools, and equipment needed for installations.
• Support continuous improvement initiatives and best practices in installation methods.
Day-to-Day Responsibilities:
• Maintain safe work practices, inform others of hazardous conditions or personal practices as expressed on project team.
• Manage and lead installation and debugging activities to meet milestone & timeline objectives for successful capacity adds.
• Design & implement mechanical solutions and process changes to improve capability of manufacturing equipment.
• Lead in or solve mechanical and process issues through data analysis, experience, and collaboration with subject matter experts
• Manage spare part identification and storeroom entry as recommended by suppliers or peer engineers, noting available spares within (2)-plant footprint.
• Develop and update engineering and operations documentation.
• Support training for the operations workforce regarding equipment or operations changes
• Perform advanced troubleshooting, diagnosis, and repair of mechanical systems, equipment, and machinery (e.g., pumps, motors, conveyors, hydraulics, pneumatics, etc.).
• Align, test, and calibrate mechanical systems after installation.
• Diagnose complex mechanical failures and recommend effective solutions.
• Interpret blueprints, schematics, and technical manuals to support troubleshooting and repair activities.
• Identify opportunities to improve equipment reliability, efficiency, and safety.
• Collaborate with other departments to implement process improvements.
Qualifications
Required Education:
• Associate's degree
• A high school degree will be considered with significant hands-on experience
Required Years and Area of Experience:
• 3+ years’ experience in new equipment installations in a manufacturing environment, start-up experiences a plus
• Experience in a fast-paced, changing environment with multiple priorities
• Strong knowledge of mechanical systems, industrial equipment, and installation techniques.
• Proven ability to read and interpret engineering drawings and technical documentation.
• Experience leading crews in industrial, manufacturing, semiconductor, energy, or similar environments.
Required Skills:
• Ability to learn new technology and processes quickly
• Strong technical fundamentals with mechanical engineering skills
• Ability to multitask and prioritize work on an independent basis in a fast-paced project install manufacturing environment.
• Proficient with PC software, including Microsoft Office Suite
• Strong communication skills
• Expertise in mechanical systems such as hydraulics, pneumatics, bearings, gear systems, and conveyor systems.
• Ability to read and interpret technical drawings, blueprints, and schematics.
• Proficiency in using hand tools, power tools, and diagnostic equipment.
• Strong problem-solving, analytical, and critical-thinking skills.
• Knowledge of safety regulations and practices in an industrial setting.
• Basic computer skills for maintaining records and using CMMS (Computerized Maintenance Management Systems).
Certifications:
• Mechatronics trades highly desired
• Relevant mechanical or industrial certifications (e.g., Millwright, HVAC, or Welding) are a plus.
• OSHA or other safety certifications may be required.
Desired Skills:
• Hands-on experience in commercial manufacturing equipment
• Project leadership/management experience (including milestone management and financial ownership)
• Experience in vendor/supplier management on-site/off-site
• Experience with CAD
• SAP, Maximo, Maintenance Leadership
• Detail-oriented and able to perform with limited supervision.
Soft Skills:
• Leadership experience in technical project management
• Ability to work & effectively collaborate within a team
• Ability to allocate/supervise resources to accomplish aggressive project milestones & timeline within specification and costs.
• Able to shift tasks quickly
• Able to prioritize and multitask
• Communicate effectively both verbal and written
Hours of work/work schedule/flex-time:
• 40 hrs. (overtime expected). Due to the project timing; overtime and periodic off-hours coverage may be necessary to successfully complete workload and interact with other team personnel.
Job Description Summary
We are seeking a highly skilled and experienced Senior Data Engineer to join our dynamic team. In this role, you will be instrumental in designing, building, and maintaining robust and scalable data pipelines and solutions within the Microsoft Azure ecosystem. You will be responsible for developing and optimizing ETL/ELT processes, ensuring data quality, and enabling efficient data access for analytics and business intelligence. We are looking for a hands-on engineer who thrives in a fast-paced environment and is passionate about leveraging cutting-edge technologies
Key Responsibilities:
Design, develop, and maintain cloud-based data pipelines and ETL/ELT workflows.
Build and optimize data architectures to support structured and unstructured data processing.
Collaborate with data analysts, data scientists, and business stakeholders to understand data needs.
Implement data quality, security, and governance best practices.
Monitor and troubleshoot data workflows to ensure high availability and performance.
Optimize database and data storage solutions for performance and cost efficiency.
Contribute to cloud adoption, migration, and modernization initiatives.
Mandatory Skills:
Strong expertise with Azure cloud platform.
Strong experience in Databricks
Azure Data Factory proficiency required; building datasets, data flows, and pipelines in ADF (not just maintaining something already built)
Hands-on experience with ETL/ELT tools and frameworks.
Proficiency in SQL, Python, and data modeling.
Knowledge of CI/CD pipelines and infrastructure-as-code tools.
Understanding of data governance, security, and compliance.
Preferred Skills:
Exposure to API integration and microservices architecture.
Strong analytical and problem-solving skills.
Azure cloud certifications and/or past experience
AKS (Azure Kubernetes Service) experience, and ETL related to applications containerized & deployed on AKS (or EKS)
Role Summary
Seeking a highly experienced GCP Solution Architect to lead end-to-end Google Cloud architecture for a large energy client expanding its multi-cloud environment (currently Azure and C3 AI). This role requires true architecture ownership, including at least one full GCP implementation or migration.
Key Responsibilities
- Design and implement end-to-end GCP architecture (foundation build + data platform)
- Serve as GCP SME supporting delivery teams
- Architect data ingestion, processing, governance, and modeling solutions
- Enable multi-cloud integration across GCP, Azure, and C3 AI
- Provide technical leadership from design through implementation
Required Experience
- Hands-on Google Cloud architecture experience
- Led at least one end-to-end GCP implementation/migration
- Strong expertise in data management, governance, and analytics architecture
- Experience in enterprise or regulated environments preferred
About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
How You'll Contribute:
The installation technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. This installation can include displays, projectors, loudspeakers, microphones, equipment racks, etc. Will also provide advice and guidance to Associate Installation Technicians as necessary.
Location: Must live in the Washington DC - VA area.
What You'll Do:
- Perform structured cabling installation: pull, terminate, label, and dress cables per project documentation and standards.
- Complete physical installation and wiring of AV devices (displays, speakers, microphones, cameras, control interfaces, etc.).
- Assemble, populate, and dress equipment racks with a high degree of workmanship and adherence to design documents.
- Solder and terminate connectors according to project specifications and accepted industry practices.
- Execute light physical construction tasks as required (e.g., blocking, mounting surfaces, hardware installation).
- Follow Diversified's installation procedures, quality guidelines, and safety protocols with minimal deviation.
- Maintain accurate daily records: timesheets, daily field reports, checklists, and as-built documentation.
- Collaborate effectively with Project Managers, Engineers, and Lead Technicians to ensure project milestones are met.
- Represent Diversified professionally on active job sites, including client and construction environments.
- Actively participate in ongoing training and skill development toward advancing technical proficiency.
Complexity:
This level of technician will be responsible for performing tasks on clients job sites with little supervision. On smaller projects this position may be responsible for the coordination with clients, contractors and subcontractors.
Decision Making Authority:
This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general the project manager and a site supervisor are available to answer questions. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.
Physical Working Environment:
Physical Demands:
The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.
Travel:
Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis.
What You'll Bring:
Education/ Certifications:
* High school or GED equal
* AVIXA CTS Certification is desired.
* Must have a valid drivers license and adhere to our insurance requirements
* OSHA 30 Certificate is highly desired. (NYC OSHA30 is desired)
* Other relevant certifications may be required or preferred based on the technology focus of the position.
Required Skills/Qualifications:
- 1+ years as an associate technician and/or fabrication technician or related industry experience.
- Proven ability to perform core AV installation tasks with minimal direct instruction.
- Competency with hand tools, power tools, and installation materials required for AV integration.
- Strong understanding of cabling types, termination techniques, and device mounting requirements.
- Ability to interpret functional design drawings, cable riser diagrams, and architectural drawings.
- Comfortable working on ladders, lifts, and in construction environments.
- Strong work ethic, attention to detail, and commitment to quality workmanship.
- Effective communication skills and ability to collaborate within a project team.
- Flexibility and adaptability to evolving site conditions and project priorities.
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
- Multiple medical plan options to suit your family's needs
- Dental (including orthodontic coverage) and vision plans
- Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401k with Employer Match
- Paid Time Off and Paid Holidays
- Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
- Commuter Benefits
- And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
