Alibaba Cloud Jobs in Usa

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Customer Success Specialist
✦ New
Salary not disclosed
Acworth, GA 1 day ago

“Let goodness, fairness and most importantly, love prevail in business; profits will inevitably follow.” – NK Chaudhary, founder


Jaipur living is a socially conscious luxury brand with a passion for people, products, and design. A differentiated challenger brand, Jaipur Living is known for its beautiful rugs and textiles. Jaipur Living products can be found in the finest homes, and the company prides itself in providing only the highest quality products, a transparent and ethical supply chain, and a distinctively thoughtful customer experience, with personalized support and custom offerings.


What we do for our team members:

  • Give competitive benefits and salaries.
  • Provide a professional and friendly work environment.
  • Maintain a modern, sleek facility, which complements our attitudes and desires.
  • Create opportunities for growth inside the company.
  • Give access to an on-site basketball court and gym complete with a yoga studio and showers.
  • Encourage employees to collaborate over an organic community garden.


Our Values

Empowerment • Inclusiveness • Responsibility • Progressive

Learn more about our company story here: Jaipur Rugs Foundation

Since 2004, the Jaipur Rugs Foundation has worked to improve the lives of rug-weaving artisans in India. This is done through training, skills development, and social interventions. By focusing on the ideas and solutions that create social value, the Foundation supports the dignity and heritage of these traditional artisans, believing that healthy and sustainable communities are key to the survival of traditional rug weaving. Jaipur Living has made ethical and socially conscious global citizenship the foundation of its business. Through social initiatives and the Jaipur Rugs Foundation, the company supports a supplier ecosystem without a middleman of more than 40,000 artisans in 700 villages across India by providing them with a livable wage, access to health care, leadership education, and opportunities for personal growth and development. Combining time-honored techniques and of-the-moment trends, every Jaipur Living product is as ethically and responsibly made as it is beautiful.

Learn more about the Jaipur Rugs Foundation here: are adding a highly motivated and energetic Customer Success Specialist to our team. At Jaipur Living, our Customer Success Specialists help our company thrive and grow by not just maintaining but improving our customer’s experience in this ever-evolving industry. Our client base consists of many different distributers from boutiques to major retailers, so it is important for our Customer Success Specialists to be adaptable and have excellent communication skills.

Essential Duties & Responsibilities:

  • Manage the customer experience for an assigned sales territory, including handling inbound calls, emails, and live chats.
  • Serve as a brand ambassador and knowledge resource for company values, products, policies, and procedures.
  • Deliver positive customer interactions by addressing inquiries and resolving requests in a timely and accurate manner.
  • Partner cross-functionally with Distribution Center, Accounting, Sales, and Planning teams to fulfill customer requests and resolve order issues.
  • Utilize internal operating systems to manage open orders and ensure timely release to the Distribution Center for shipping.
  • Communicate clearly and efficiently with customers and internal teams to ensure a seamless order experience.


Skills & Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • 2-4 years of B2B/corporate customer service experience
  • Exceptional time management, organizational, multi-tasking, and follow-up skills
  • Excellent communication and interpersonal skills with the ability to collaborate effectively across teams.
  • Exhibit strong professional business acumen with effective communication and the ability to build and maintain customer relationships
  • Strong problem-solving skills with the ability to handle complex customer inquiries independently
  • Experience with Microsoft Office (specifically Outlook, Word, and Excel)
  • Proficiency in navigating and utilizing ERP systems and cloud-based business solutions
  • Hands-on experience using Salesforce or a similar CRM platform is preferred but not required
  • Call-center experience is a plus!


Physical Requirements:

  • Remaining in a seated position for long periods of time
  • Standing is to remain on one’s feet in an upright position without moving about
  • The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by schedules breaks and/or lunch period
  • Lifting and transporting items that could weight up to 25 pounds
  • Entering text or data into a computer by means of a traditional keyboard
  • Expressing or exchanging ideas by means of the spoken work to impart oral information to clients and talent and convey detailed spoken instructions to other workers accurately and quickly
  • The ability to hear, understand, and distinguish speech and/or other sounds such as in person and telephone
  • Clarity of vision to see computer screens and workspace


Employment at Jaipur is contingent on the completion of a criminal background check and a drug screen, with the results being negative. Jaipur employees are subject to pre-employment, post-injury, post-accident, reasonable suspicion and random testing for illegal drug usage. Management retains the discretion to add or change the duties of this position at any time.

Not Specified
Recruiting Coordinator
✦ New
Salary not disclosed
New York, NY 1 day ago

A fast-growing sports media and collegiate marketing organization is seeking a Recruiting Coordinator to support leadership across administrative and operational HR functions.


This role is key in talent recruitment, evaluation, onboarding, and compensation management across our collegiate division. It’s an excellent opportunity for someone looking to gain hands-on HR experience in the world of college sports and media partnerships.


This position offers remote flexibility and exposure to a dynamic and rapidly growing organization.


Responsibilities include, but are not limited to:


Talent Acquisition & Recruitment

  • Draft and process internal documentation required to open and approve new positions
  • Manage job postings across relevant hiring platforms
  • Manage job postings, screen resumes, and conduct initial interviews to create a curated pool of top candidates for hiring managers, including sales, marketing, and other key division hires.
  • Maintain a cloud-based candidate tracking system to monitor hiring progress
  • Coordinate preparation of compensation plans and offer letters for final candidates
  • Communicate hiring progress updates with internal stakeholders


Employee Onboarding

  • Coordinate new hire setup and onboarding, including paperwork, equipment, system access, and integration activities
  • Track onboarding progress and support shadowing or training initiatives


About You

  • 1–3 years of experience in HR, recruiting, or administrative support
  • Bachelor’s degree required
  • Strong organizational skills with the ability to manage multiple priorities simultaneously
  • Proficient in Microsoft Office, particularly Excel
  • Strong writing and communication skills, with the ability to draft clear job descriptions, candidate communications, and internal hiring documentation.
  • Self-motivated, adaptable, and comfortable working in a fast-paced environment
  • Interest in sports or collegiate athletics is a plus, but not required


Why Join Us

  • Be part of a people-first culture that values trust, collaboration, and delivering results across teams, partners, and programs
  • Work alongside an experienced leadership team that loves to coach and mentor
  • Enjoy a competitive salary, paid time off, and holidays
  • Access an excellent benefits package including medical, dental, vision, 401 (k), and life insurance


The salary range: $40,000 - $50,000 annually, depending on experience, qualifications, and role structure.

Not Specified
Billing Transformation Data Analyst
✦ New
🏢 Segra
Salary not disclosed
Charlotte, NC 1 day ago

Segra is searching for a qualified and experienced Billing Transformation Data Analyst to join us in a full-time capacity.


Location Requirement:

This work arrangement for this role is a hybrid position, requiring three (3) days in the office, with flexibility to work remotely two (2) days each week.


Role Overview:

The Billing Transformation Data Analyst will need to be detail-oriented and analytical. The incumbent will be responsible for analyzing billing data, ensuring accuracy in customer invoicing, and supporting revenue assurance initiatives. The incumbent will also assist others on the team who work closely with cross-functional teams, including IT, Finance, and Customer Service—to identify and resolve billing discrepancies, automate reporting processes, and optimize billing system performance.


The Billing Transformation Data Analyst will also assist with ensuring billing is processed accurately, as necessary, supporting the members of the Billing Transformation team. This position will assist others on the team with the design, development, implementation, and execution of processes related to the analysis of all billing.


Required Skills:

  • Minimum of 2 years of experience in data analytics, and Telecommunications systems and business practices.
  • Bachelor’s degree in business/information systems or another technical/analytical field or equivalent experience required.
  • Strong proficiency in SQL for data extraction, manipulation, and reporting is required.
  • Ability to understand work with a billing platform or similar system, understand system processes, and query language is required.


Preferred Skills:

  • Effective organizational skills.
  • Exceptional written and verbal communication skills with a strong ability to communicate with multiple leaders and levels of the business, with strengths in communicating results.
  • Strong problem-solving and analytical skills with high attention to detail are essential.
  • The ability to meet pressured deadlines and prioritize competing priorities.
  • Ability to comprehend technical product structures in various formats.
  • Preferred tools include Power BI, Alteryx, Tableau, and MS Access.


About Segra:

Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.


Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.


Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance


Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.


Salary Range: $47,670 - $59,535


Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

Not Specified
Gas Chemical Technician
✦ New
Salary not disclosed
Sunnyvale, CA 1 day ago

Hiring Gas & Chemical Technician in Sunnyvale, CA- Onsite


Title: Gas & Chemical Technician

Location: Sunnyvale, CA- Onsite

Shift: Training M–F, 7:00 AM–3:30 PM (first 2–3 months)

Post-training: Compressed shifts (7:00 AM–7:30 PM or 7:00 PM–7:30 AM), A/B/C/D teams


Pay: $28–$30/hr

Client is seeking Gas & Chemical Technicians to support semiconductor manufacturing operations across Santa Clara and Sunnyvale sites.

Key Responsibilities:

  • Operate and maintain gas/chemical distribution systems
  • Perform cylinder and drum change-outs
  • Troubleshoot and repair gas, chemical, and slurry systems
  • Follow operating and safety procedures to ensure zero safety/quality incidents
  • High School Diploma or GED required
  • Experience in maintenance, mechanical, electronic, or equipment technician roles preferred
  • Experience with gas/chemical systems a plus
  • Ability to lift up to 40 lbs and wear required PPE (including respirator when needed)


Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Learn more: .


If you are interested, email your resume to


#GasTechnician #ChemicalTechnician #GasAndChemicalTechnician #ProcessTechnician #MaintenanceTechnician #Semiconductor #SemiconductorJobs #WaferFab #SemiconductorManufacturing #FabOperations

Not Specified
Business Architect with ARIS
✦ New
Salary not disclosed
Reston, VA 1 day ago

Title: Business Architect with ARIS

Location: Reston VA

Duration: Long-Term


Your work will involve but not limited to the following activities:

• Support ARIS Business Process Modeling platforms primarily in an Architect role.

• Implement ARIS integration with Fannie Mae systems, i.e., ServiceNow, HOPEX etc.

• Business process modeling and documenting business process artifacts using BPMN standards.

• Evolve Enterprise Business Capability model, Process Taxonomy and drive Business Architecture standards across

the business portfolios

• Partner with Business Process/Asset owners to identify Key Performance Indicators (KPIs) for process/assets and

help optimize the processes enabling

faster Time to Market and lowering Total Cost of Ownership

• Deep knowledge of AWS services and experience with migrating legacy infrastructure/platform to Cloud

• Develop and manage all aspects of the architecture effort, including the plans, interdependencies, schedule,

roadmaps, budget, tools, and required

personnel.

Not Specified
Demand Planning Manager
✦ New
Salary not disclosed
San Jose, CA 1 day ago

Title Demand Planning Manager - 11

Duration: Perm Hire

Salary: $155-$178K

Location: San Jose, CA - hybrid - 3 days on site

JOB DESCRIPTION

The Demand & Supply Planning Manager is responsible for owning the end-to-end demand and supply planning process for finished goods, with a primary focus on ASIC supply planning and long-range demand forecasting. This role operates at a strategic planning level, translating inputs from Sales, Marketing, and Global Planning into executable demand and supply plans that support customer commitments over a 30 month horizon. You will work directly with Product Supply Planning & Fulfillment, Material & Capacity Planning, Global Inventory Management & Manufacturing Logistics Operations along with extended partners.

You will be responsible for:

• Own finished goods demand forecasting by integrating inputs from Sales, Marketing, and Global Planning, and maintaining long range demand plans across a 30 month horizon.

• Analyze historical trends, demand drivers, and forecast accuracy; lead variance resolution and continuous improvement through cross functional consensus.

• Manage incremental, unplanned, and surge demand while minimizing scope creep and unnecessary product proliferation.

• Perform integrated demand testing and “what if” scenario modeling to assess timing, feasibility, and impact of incremental volume. • Lead ASIC supply planning, including long term capacity outlooks, buffer strategies, customer allocation, and supply commit recommendations.

• Provide forward looking supply and order commit guidance aligned to finished goods requirements and customer commitments.

• Define and manage buffer strategies informed by demand context and product lifecycle stage.

• Partner with production planning, capacity planning, manufacturing, and logistics teams to align supply plans and deliver customer commitments.

• Serve as the primary point of contact and facilitator for cross functional demand and supply reviews, including monthly product and demand consensus meetings.

Salary Expectation: $150K-$182K

REQUIRED SKILLS AND EXPERIENCE

•6-10 years of experience as a Demand/Supply Planner

•Background in Semiconductor Manufacturing

•End-to-end planning exposure for the related silicon products (IC, ASIC, CPU, GPU) (CHIPS)

•Knowledge of demand & supply planning, logistics processes, and planning systems in semiconductor industry.

•Proven experience influencing partner executives and are capable of influencing internal decision-makers to make decisions aligned with strategies and objectives benefiting the entire organization.

•Advanced Excel skillset with proven capability to analyze large complex data sets from multiple sources.

NICE TO HAVE SKILLS AND EXPERIENCE

•Building a Bill of Materials (BOM) from scratch

•Experience with MRP tools such as Oracle Cloud, SAP, Kinaxis

•Experience in demand and supply planning for new product introduction (NPI)

Not Specified
Data QA Engineer
✦ New
Salary not disclosed
Dallas, TX 1 day ago

Title : Data QA Engineer

Location: Minneapolis , Dallas , Atlanta (Onsite)

Job Type : Contract

Exp : 8-15 Years


Key Responsibilities:

  • Design, build, and maintain automated data quality frameworks to validate accuracy, completeness, consistency, and timeliness of data.
  • Develop automation scripts using Python/SQL to test data pipelines, ETL/ELT processes, and analytics workflows.
  • Implement data quality checks and monitoring within Azure-based data platforms.
  • Work extensively with Azure services (ADF, ADLS, Synapse) and Databricks for large-scale data processing.
  • Integrate data quality validations into CI/CD pipelines and support proactive issue detection.
  • Perform root cause analysis for data issues and collaborate with data engineering, analytics, and business teams to resolve them.
  • Define and enforce data quality standards, metrics, and SLAs.

Required Skills & Qualifications:

  • Strong experience (8–15 years) in data engineering, data quality, or data automation roles.
  • Hands-on expertise with Azure data ecosystem and Databricks.
  • Strong programming skills in Python and SQL.
  • Experience building automated data validation and reconciliation frameworks.
  • Solid understanding of data warehousing, data lakes, and distributed data processing.
  • Familiarity with DevOps/CI-CD practices for data platforms.

Preferred Skills:

  • Experience with data observability or data quality tools.
  • Exposure to cloud-scale analytics and performance optimization.
  • Strong communication and stakeholder management skills.
Not Specified
Core Support Engineer / LTE, 5G
✦ New
Salary not disclosed
Frisco, TX 4 hours ago

Join a global leader in telecom technology that powers digital experiences for major service providers worldwide. This organization delivers advanced cloud, AI, and network solutions that help modernize operations, enhance customer experiences, and keep critical networks running seamlessly.

With a strong focus on innovation, automation, and large‑scale digital transformation, it offers talented professionals the chance to work with cutting‑edge platforms and play a key role in supporting the networks that millions rely on every day.


We’re looking for a skilled NOC Senior Technician to serve as a subject matter expert across GSM, UMTS, LTE, IP, and messaging platforms, while guiding teams through outages, mentoring peers, and ensuring seamless network performance.

In this role, you’ll handle real‑time monitoring, triage, troubleshooting, KPI tracking, and deployment support, working closely with cross‑functional teams to resolve service‑impacting issues. You’ll also help shape training programs and operational documentation that elevate overall NOC excellence.


What You Bring:

4–7 years of telecom/network operations experience

Strong messaging network expertise (Mavenir SMS/MMS/RCS/VMAS/mStore)

Solid troubleshooting, communication, and leadership skills

High School Diploma or GED


Schedule: 10‑hour night shifts


If you thrive in fast‑paced environments and enjoy leading teams through complex technical challenges, we’d love to hear from you.

Not Specified
Megasys Technician
✦ New
🏢 Trident Consulting
Salary not disclosed
Santa Clara, CA 4 hours ago

Trident Consulting is seeking an "Megasys Technician" for one of our direct clients. The client is a global leader in business and technology services.


Job Title: Megasys Technician

Location: Santa Clara, CA

Pay: $21/hr. on W2

Duration: 12 Months


Job Overview

  • We are seeking Megasys Technicians (Chem Ops) to support EMD Electronics operations at the Samsung facility in Austin, TX. This is a hands-on technical role responsible for supporting chemical and gas distribution systems used in semiconductor manufacturing.
  • Technicians will ensure the safe delivery, maintenance, and operation of chemical and gas systems used in the production of semiconductor chips found in electronic devices such as smartphones, LEDs, and flat screen televisions.
  • This position offers on-the-job training, allowing technicians to quickly develop technical expertise and potentially transition into a permanent role based on performance and business needs


Key Responsibilities

Chemical & Gas Operations

  • Safely operate assigned chemical and gas distribution systems.
  • Handle and perform change-outs of gas cylinders, chemical containers, and slurry containers.
  • Monitor chemical and gas supply systems to ensure uninterrupted production.

Equipment Maintenance

  • Perform troubleshooting, preventative maintenance, and repairs on chemical and gas equipment.
  • Assist in maintaining operational efficiency and system reliability.

System Operations

  • Utilize computer systems and operational software to track job functions and system status.
  • Support operational reporting and system documentation.

Quality & Compliance

  • Follow strict safety and quality protocols in semiconductor manufacturing environments.
  • Support quality management systems and operational procedures.


Physical Requirements

Candidates must be able to:

  • Walk 5–6 miles per day within the facility.
  • Lift materials up to 40 lbs.
  • Bend, kneel, and perform overhead reaching.
  • Occasionally climb tanker trucks to off-load chemicals using fall protection equipment.
  • Wear Personal Protective Equipment (PPE) including:
  • Safety glasses
  • Hard hat
  • Gloves
  • Chemical aprons
  • Ear protection
  • Use a Supplied Contained Breathing Air Respirator when working with chemicals (typically 10–15 minutes).
  • Be clean-shaven to properly wear respirator equipment.

A Fit for Duty evaluation is required before starting and annually thereafter, including:

  • Pulmonary Function Test (respirator clearance)
  • Audiogram baseline
  • Physical examination


Preferred Qualifications

  • Experience in equipment maintenance or technician roles
  • Background in mechanical, electronic, or industrial environments
  • Experience with chemical or gas distribution systems (preferred but not required)
  • Familiarity with Microsoft Office Suite
  • Experience in industries such as:
  • Manufacturing
  • Oil & Gas
  • Chemical processing
  • Automotive or mechanical maintenance
  • Biotechnology
  • Wastewater treatment
  • Power plants
  • Refinery operations


About Trident Consulting:

Trident Consulting is a U.S.-based IT staffing and consulting firm supporting Fortune 500 and enterprise clients across cloud, data, engineering, and enterprise technology. We’ve been in business since 2005 and focus on long-term, high-quality placements.


Some of our recent awards include

• 2022, 2021, 2020 Inc. 5000 fastest-growing private companies in America

• 2022, 2021 SF Business Times 100 fastest-growing private companies in Bay Area

Not Specified
IT Support Specialist - Entry level
✦ New
Salary not disclosed
Totowa, NJ 4 hours ago

Coronet is seeking a motivated IT Support Specialist to join our team and serve as the frontline of technical support across the organization. This role is ideal candidate is eager to learn, has ability to take ownership, and grow their technical skillset while supporting both end users and core IT systems.


Key Responsibilities

  • Serve as the primary point of contact (Level I support) for all end-user technical issues across hardware, software, networking, and telephony systems
  • Diagnose, troubleshoot, and resolve technical problems efficiently while minimizing user downtime and maintaining a high level of customer satisfaction
  • Manage and document support requests through ticketing systems, ensuring accurate tracking, timely updates, and clear resolution history
  • Set up, configure, and deploy workstations, equipment, and related infrastructure, including clean and maintainable cable management and installations
  • Support and maintain internal systems, business applications, and IT infrastructure, escalating complex issues to vendors or senior resources as needed
  • Maintain accurate records of IT assets and inventory using asset management tools
  • Collaborate with IT leadership and team members to address ongoing issues, improve processes, and anticipate future technical needs
  • Continuously build technical knowledge through hands-on experience, training, and self-directed learning


Skills & Qualifications

  • Strong customer service orientation with the ability to translate technical concepts into clear, user-friendly language
  • Demonstrated problem-solving ability with a proactive, ownership-driven approach to resolving issues
  • Ability to manage multiple priorities, stay organized, and meet deadlines in a fast-paced environment
  • Effective communication skills (verbal, written, and interpersonal) with a collaborative mindset
  • Self-motivated and dependable, with the ability to work independently and follow through on tasks
  • Willingness to learn, adapt, and accept feedback to continuously improve performance
  • Ability to interpret and follow instructions in various formats (written, verbal, diagrams, etc.)
  • High level of professionalism and ability to handle sensitive information with confidentiality


Education & Experience

  • High school diploma or GED required; additional technical training or certifications are a plus
  • 1–3+ years of hands-on experience in IT support, help desk, or related technical roles (internships or entry-level roles acceptable)
  • Exposure to Microsoft 365 (including Outlook/Exchange) and Microsoft Teams
  • Familiarity with ticketing systems and asset management tools
  • Basic knowledge of networking concepts and Windows desktop/server environments
  • Experience with application deployment or packaging tools is a plus
  • Exposure to Microsoft Azure or cloud environments is a plus
  • Bilingual (English/Spanish) is a plus
  • Willingness to work flexible hours and travel occasionally (~5%) to regional offices (NYC, DC, Fairfield)
Not Specified
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