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Join a leading travel company specializing in luxury Golf and travel experiences; this company has a strong presence among top private country clubs in the U.S. They are looking for a Guest Services Manager to join their team in their Chapel Hill, NC office. You must live within a commutable distance.

Your New Role

As a Guest Services Manager, you will interface with high-net-worth clients, responding to inquiries and bookings on their luxury Golf cruises and private jet tours. You will manage ongoing communications with guests, identifying their needs and building strong relationships. Additionally, you will collaborate with Tour Directors and Planners to understand and guide clients through all portions of the experience.

What You Will Need to Succeed

• Bachelor’s Degree in Human Resources, Business Administration, or a related field

• 5 plus years of experience in customer service, hospitality, or a similar field

• Strong written and verbal communication skills with excellent attention to detail

• Proven ability to balance multiple tasks, manage priorities, and meet deadlines

• Experience in the travel industry or extensive international travel experience

• Familiarity with digital platforms like FileMaker is a plus

What You Will Get in Return

You will join a company that truly values collaboration, communication, and exceptional customer service. They prioritize work life balance and provide ample opportunities for professional growth and development. In return, you’ll enjoy a competitive salary, a comprehensive benefits package, and excellent bonus potential.

What You Will Need to Do Now

If you’re interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.

Are you ready to join Connecticut Innovation’s vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut’s strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.

Come join Arccos Golf. Golf’s #1 Game Tracker.!

About Arccos

Named one of "The World's Most Innovative Companies" by Fast Company, Arccos is the global leader in golf data and AI, providing the game’s first A.I.-powered platform that automatically tracks shots and delivers personalized insights to help golfers play smarter and improve faster. As the Official Game Tracker of the PGA TOUR, Arccos has built a passionate community of golfers who use data to unlock their potential on the course.

Arccos works with many of golf’s most influential brands and players. Strategic partners include the PGA TOUR, PING, Titleist, COBRA PUMA Golf, Callaway, TaylorMade and Club Champion, as well as Matthew Fitzpatrick and Edoardo Molinari.

We exist to unlock human potential in sport through intelligence. Our mission is to improve the performance of dedicated golfers at every level by seamlessly collecting rich data and generating actionable insights.

Product Manager | Role Overview

This role directly shapes how Arccos turns data into intelligence that helps golfers play smarter and better. The products you own will influence decisions golfers make on every shot, every round, and every season. Your ability to move fast, think clearly, and take full ownership will help determine how effectively we deliver on our mission today and how boldly we pursue our vision tomorrow.

We’re building the operating system for performance in sport, starting with golf, and we’re looking for a Product Manager who is energized by both our long-term vision and the opportunity to materially improve the member experience today.

What You’ll Do

• Operate at the cutting edge of sports and technology, building products that turn data and intelligence into experiences that help golfers play better.
• Own a product domain end-to-end as the CEO of your area, taking full responsibility for outcomes, decisions, and tradeoffs, not just outputs.
• Translate member needs, data, and strategy into clear priorities and executable plans.
• Work cross-functionally with engineering, data, design, and business partners to drive alignment and execution.
• Make high-quality decisions quickly with imperfect information, turning ambiguity into clarity and keeping teams focused on what matters most.

Must Haves

• Deep alignment with Arccos’ Cultural DNA, particularly a strong sense of ownership, member obsession, and hustle with purpose.
• Fast-paced, highly driven, and comfortable operating in ambiguity.
• Hyper-organized with exceptional written and verbal communication skills.
• Strong judgment and instincts with a track record of making good decisions quickly.
• A technical background that enables effective collaboration with engineers and data teams.

Nice to Haves

• Prior product management experience.
• Software engineering or hands-on technical experience.
• Strategy or MBA background.
• Strong analytical skills, including comfort with data and financial thinking.
• Genuine passion for golf and improving performance through technology.

Benefits

• Competitive Compensation – We offer a market-competitive salary structure designed to attract and retain top talent.
• Comprehensive Health Coverage – Access to competitively priced medical, dental and vision insurance through our nationwide Professional Employer Organization (PEO).
• 401(k) with Company Match – Plan for your future with our employer-sponsored 401(k) program and company matching contributions.
• Flexible Time Off – Enjoy an unlimited PTO policy built on trust, accountability and performance.
• Golf Reimbursements – We support your passion for the game and the opportunity to utilize and test our unique product offerings.
• People and Culture – Join a highly engaged, passionate team that values collaboration, initiative, and a shared love for what we do.

Arccos is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job description

Who we are: This is your chance to apply to the most prestigious Executive Protection Company in Los Angeles. Black Box Security is an established boutique security company specializing in executive protection for high-net-worth individuals and their families. We provide a comprehensive range of protection services, including close protection, world tours, production security, and traveling domestically and internationally with high-ranking executives, celebrities, musicians and politicians. Our extensive experience, expertise and unparalleled discretion set us apart from other protection firms in Los Angeles. Enjoy the benefits of learning from and working with the best Agents in the business.

We currently seek highly skilled professionals who have experience in law enforcement, military, and/or executive protection.

Please e-mail your most current and updated resume to recruitment(at) with “EP Resume for BBX” in the subject line. If available, please also include a link to your LinkedIn profile.

Website: Job: Providing concierge level Executive Protection service to high-net-worth clients and their families in the United States and abroad while developing and implementing security plans to ensure a smooth travel, tour, and special event experience for clients

Our Requirements:

• Current CA BSIS Guard Card and Exposed Firearm Permit
• State of California Issued CCW Required
• Valid California driver’s license
• 3+ years of Close/Executive Protection experience with high-net-worth individuals in domestic & international environments
• Accustomed to operating in dynamic and fast paced situations
• Ability to work independently and in a team
• Excellent interpersonal and client-facing skills
• Professional and positive communication style
• Ability to stay levelheaded and respond quickly in stressful situations
• Willing to work with changing shifts and overtime hours
• Possess a high level of physical fitness and personal appearance
• Ability to perform continuous physical exertion as needed
• Comfortably kneeling, carrying up to 50lbs, bending, walking, and standing for extended periods of time

Preferred Qualifications:

• Prior Military or Law Enforcement experience with a proven track record of leadership responsibilities
• Medical experience (e.g., EMT, Paramedic, etc.)
• Domestic Traveling Experience with Client
• International Travel Experience with Client
• Domestic and International Advancing Experience
• Previous security experience, including remote monitoring, access control, physical security, emergency response
• Prior training in Emergency Medicine, defensive tactics, arresting techniques, and tactical firearms

Interested candidates should expect the following:

• Industry-leading compensation
• Considerable paid time off
• Merit-based promotions
• Opportunities for Overtime

Internal Training Opportunities:

• BSIS Power to arrest & weapons of mass destruction
• BSIS elective courses
• First aid, CPR, & AED training
• Leadership training
• Firearm Training
• Executive Protection Training
• Evasive Driving courses
• Employee wellness
• Defensive tactics courses
• Surveillance/Counter Surveillance techniques
• Non-lethal tactics courses

Job Type: Full-time

Compensation: $100,000-$130,000

Benefits:

• 401(k) + employer match
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overnight shift
• Overtime
• Weekends as needed

Experience:

• Residential Security: 2 years (Required)

Work Location: In person

• Directly supervises team of approximately 1-10 OPC Specialists.
• Understand the availability of tour flows at the various resorts to efficiently direct the tours accordingly.
• Keep Track of open shifts and make every effort to fill each open shift.
• Ensure OPC Specialists are properly attired and supplied with brochures, signs, and I Love Orlando.
• Conduct continuous training for OPC Specialists to help them improve their presentation and closing tactics.
• Maintain well-kept and clean booths with prepared signage Be vigilant of any unauthorized materials or activities in our booths, (selling tickets, wrong maps, other resort invites, etc.)
• Assist in refunding guests and be aware of any locations with above-average cancellations. Establish good working relationships with the management of our locations.
• Mediate problems that arise between OPC Specialists, location staff, and upset guests.
• Make sure OPC Specialists are working within our guidelines at our locations and that the location management is satisfied with our company’s efforts.
• Provide updated information on any changes to the qualifications, resort times, transportation, gift offers, and new programs.
• Continuous training of OPC Specialists helping improve their presentations and closing tactics.
• Regularly monitor production metrics such as VPG (Volume per Guest), cancellations, refunds, NQs (Non-Qualifies), and no-shows. Maintain payroll statements to ensure all units are paid properly and address erroneous chargebacks and VPG rates.
• Stay informed about the competition, including their gift offers, qualifications, locations, and rates.
• Proficient in word processing and spreadsheet software.
• Focused on accuracy and able to meet deadlines.
• Previous supervisory experience is preferred.
  
  

• Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience.
• High school diploma or general education degree GED.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.
  
  

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs
  
  

Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States, 18 food and beverage outlets and 7 residential properties with a number of new properties and developments in the pipeline.

Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company’s continued growth.

As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 153-room Aloft Buffalo Airport.

Responsibilities include, but are not limited to, the following:

• Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
• Understand P&L statements and react with impactful strategies for property success.
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.
• Direct the leadership team in the development and implementation of hotel-wide strategies.
• Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results.
• Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction.
• Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results.
• Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market.
• Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property’s financial performance.
• Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
• Responsible for monthly and weekly revenue/expense forecasting.
• Participate in preparing annual revenue and expense budgets.
• Follow company policies and procedures at all times.
• Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
• Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.

We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred.

Job Type: Full-time

Benefits: Dental insurance

Vision insurance

Schedule: Monday to Friday

Weekend availability

Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York

Work Location: In person

• Must be flexible to cover both****
  
  

• Welcomes residents and guests in a courteous and friendly manner as they enter the building
• Communicates to the residents regularly via resident newsletters and social media
• Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
• Participates in event marketing
• Provides brochures, floor plans and other collateral to clients
• Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours
• Retrieves packages for residents
• Provides refreshments to residents and guests
• Maintains Concierge Binder
• Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout
• Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
• Prepares incident reports and correlating documentation
• Adheres to established policies related to fair housing
• Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
• Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
  
  

• Must have minimum High School Diploma/GED, social media skills, customer service, and writing skills
• Must have the availability to work a flexible schedule any day of the week
• Strong organizational and time management skills
• Ability to communicate effectively both verbally and written
• Ability to resolve minor problems while maintaining a friendly and professional manner
• Must be team-oriented
  
  

• 401K, with a match!!!!
• Medical
• Dental
• Vision
• Bonus program

Overview 

The Manager, Programs and Events, oversees the planning and delivery of a wide range of programs for the New York Genealogical and Biographical Society (NYG&B), including lectures, online seminars, workshops, research tours, and conferences.

This role manages the delivery of more than 75 programs annually, working collaboratively with NYG&B staff and a part-time Program Coordinator responsible for certain grant-funded programs. The Manager works independently to oversee logistics, anticipate needs, resolve challenges, and ensure programs are executed smoothly and professionally in a fast-paced environment.

The position requires sound judgment, strong organizational skills, and the ability to manage competing priorities while maintaining a high standard of program delivery. The successful candidate will bring a practical, solutions-oriented approach and the ability to keep programs moving forward while working with a wide range of participants and partners.

This position reports to the Vice President, Advancement and Membership.

Specific Responsibilities 

• Manage the planning and delivery of more than 75 NYG&B programs annually, including lectures, online webinars, workshops, research tours, conferences, and community events.
• Oversee all logistical aspects of programs from planning through completion, ensuring events run smoothly and efficiently.
• Track and manage program budgets, including monitoring revenue and expenses and ensuring programs contribute to the organization’s earned revenue goals and meet grant requirements when applicable.
• Monitor and report on program metrics including registration trends, attendance, and other key performance indicators.
• Identify, solicit, and manage speakers and content providers for NYG&B programs.
• Serve as the primary point of contact for speakers, vendors, registrants, and other participants, ensuring clear communication and resolving logistical issues before, during, and after each program.
• Draft marketing copy and program descriptions for the NYG&B website, printed materials, and promotional communications in collaboration with the Director of Communications.
• Manage event registration processes through the NYG&B’s CRM and website platform.
• Prepare selected programs for online publication, including coordinating final edits and production.
• Supervise interns and volunteers supporting program operations as needed.

Qualifications

• Strong organizational and project management skills with exceptional attention to detail.
• Demonstrated ability to manage multiple projects simultaneously, prioritize competing deadlines, and ensure successful program delivery in time-sensitive situations.
• Proven ability to work independently, exercise sound judgment, and resolve logistical challenges with minimal oversight.
• Professional, calm, and solutions-oriented approach when managing programs and working with participants.
• Five or more years of experience managing events, programs, or conferences with online and in-person components.
• Working knowledge of online meeting platforms and digital tools such as Zoom, Vimeo, Microsoft Office, Trello, and Adobe Creative Suite.
• Excellent written and verbal communication skills.
• Bachelor’s or Master’s degree.
• Commitment to the NYG&B’s mission.
• Interest in genealogy, archives, libraries, or cultural heritage organizations preferred but not required.

Compensation 

• $68,000–$75,000 annually. 
• Participation in the NYG&B health insurance plan. 
• Participation in the NYG&B’s 403(b) plan (including a 2% annual salary match). 
• Two weeks of paid vacation each year, 14 holidays, and 3 personal days. 

Applicants must send a cover letter and resume to Applications without both a cover letter and resume will not be considered. 

Please visit for more information.