Aic Jobs in Usa

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for the territory of Baltimore County, MD. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma required.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• US military experience through military service or a military spouse/domestic partner

• 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Prior deployments in support of catastrophes

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to Baltimore County, MD

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for the territory of Baltimore County, MD. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma required.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• US military experience through military service or a military spouse/domestic partner

• 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Prior deployments in support of catastrophes

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to Baltimore County, MD

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for the territory of Baltimore County, MD. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma required.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• US military experience through military service or a military spouse/domestic partner

• 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Prior deployments in support of catastrophes

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to Baltimore County, MD

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

The Anatomic Pathology Core Lab is looking for a Lab Processing Assistant to join their team. The Histology Laboratory processes over 400,000 paraffin-embedded blocks and 1,500,00 slides per year. Specimens handled in this laboratory include surgical, autopsy, and research material. The laboratory takes pride in contributing to the accurate diagnosis of the patient and the expansion of scientific knowledge through the services it offers both pathologists, and research investigators.

Visit the Clinical Labs career site to watch a brief video of Lina discussing her role as a Lab Processing Assistant at Mayo Clinic.

As an LPA you will be an integral part of the laboratory team, and your responsibilities will include:

• Actively partnering with team members by fostering an inclusive work environment and respecting others with different backgrounds, experiences, and perspectives Performing pre-analytic specimen processing
• Operating a variety of laboratory and office equipment
• Entering information and test orders into the laboratory computer system
• Responding to a high volume of phone calls seeking laboratory testing information
• Ensuring correct patient identification on specimens
• Documentation and resolution of pre-analytic specimen-related issues
• Potentially performing complex reagent preparation
• Managing work unit supply inventory
• Operations automated systems
• Providing training to others

*Individuals hired to this position will be required to complete 2 years in this position before becoming eligible to apply to other positions within Mayo Clinic.*

**This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. **

An associate degree or a high school diploma or equivalent with 2 years of work experience including clinical laboratory and/or other relevant experience.

Additional Qualifications

• Associate degree in a health or science field preferred.
• Previous experience or knowledge of computers and keyboarding, telephone operations and other office equipment desired.
• Ability to accurately read specimen labels and work with numbers to prevent mislabeling.
• Must be organized, able to prioritize and work in a fast paced environment.
• Must possess good human relations skills and be able to communicate effectively both orally and in written form.
• Must be able to work independently as well as in a team environment.
• Must be able to accommodate scheduling adjustments, off-shifts, holiday, and weekend work assignments.
• Requires the ability to be attentive to details and to adhere to strict safety requirements for handling chemicals, reagents and infectious agents.

Application Requirements

*All must be included for your application to be considered:

• CV/Resume
• Cover letter
• Transcripts (unofficial copy accepted) or NACES detailed international equivalency for foreign degrees.
• Internal candidates must provide their past three performance appraisals.

**DLMP employees that have been in current lab/position for less than 2 years must attach early release approval from supervisor.

***Non-DLMP internal applicants that have been in their current department/position for less than 1 year must attach early release approval from supervisor.

*International transcript:

• MUST have a DETAILED equivalency evaluation.
• MUST show US equivalent degree.
• Evaluation MUST be completed from an organization listed as a member of the National Association of Credential Evaluation Services (NACES) OR the Association of International Credential Evaluators, Inc. (AICE) Status
  Nonexempt
  Compensation Detail
  $20.00 - $26.44 per hour
  Benefits Eligible
  Yes
  Schedule
  Full Time
  Hours/Pay Period
  80
  Schedule Details
  Monday - Friday 2:00 pm - 10:30 pm
  Weekend Schedule
  Occasional weekend rotations
  International Assignment
  No
  Site Description
  Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
  Equal Opportunity
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
  Recruiter

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

** This is a limited tenure position for a maximum of 2 years. **

The Anatomic Pathology Core Lab is looking for a Lab Processing Assistant to join their team. The Histology Laboratory processes over 400,000 paraffin-embedded blocks and 1,500,00 slides per year. Specimens handled in this laboratory include surgical, autopsy, and research material. The laboratory takes pride in contributing to the accurate diagnosis of the patient and the expansion of scientific knowledge through the services it offers both pathologists, and research investigators.

Visit the Clinical Labs career site to watch a brief video of Lina discussing her role as a Lab Processing Assistant at Mayo Clinic.

As an LPA you will be an integral part of the laboratory team, and your responsibilities will include:

• Actively partnering with team members by fostering an inclusive work environment and respecting others with different backgrounds, experiences, and perspectives Performing pre-analytic specimen processing
• Operating a variety of laboratory and office equipment
• Entering information and test orders into the laboratory computer system
• Responding to a high volume of phone calls seeking laboratory testing information
• Ensuring correct patient identification on specimens
• Documentation and resolution of pre-analytic specimen-related issues
• Potentially performing complex reagent preparation
• Managing work unit supply inventory
• Operations automated systems
• Providing training to others

*Individuals hired to this position will be required to complete 2 years in this position before becoming eligible to apply to other positions within Mayo Clinic.*

**This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. **

** This is a limited tenure position for a maximum of 2 years. **

An associate degree or a high school diploma or equivalent with 2 years of work experience including clinical laboratory and/or other relevant experience.

Additional Qualifications

• Associate degree in a health or science field preferred.
• Previous experience or knowledge of computers and keyboarding, telephone operations and other office equipment desired.
• Ability to accurately read specimen labels and work with numbers to prevent mislabeling.
• Must be organized, able to prioritize and work in a fast paced environment.
• Must possess good human relations skills and be able to communicate effectively both orally and in written form.
• Must be able to work independently as well as in a team environment.
• Must be able to accommodate scheduling adjustments, off-shifts, holiday, and weekend work assignments.
• Requires the ability to be attentive to details and to adhere to strict safety requirements for handling chemicals, reagents and infectious agents.

Application Requirements

*All must be included for your application to be considered:

• CV/Resume
• Cover letter
• Transcripts (unofficial copy accepted) or NACES detailed international equivalency for foreign degrees.
• Internal candidates must provide their past three performance appraisals.

**DLMP employees that have been in current lab/position for less than 2 years must attach early release approval from supervisor.

***Non-DLMP internal applicants that have been in their current department/position for less than 1 year must attach early release approval from supervisor.

*International transcript:

• MUST have a DETAILED equivalency evaluation.
• MUST show US equivalent degree.
• Evaluation MUST be completed from an organization listed as a member of the National Association of Credential Evaluation Services (NACES) OR the Association of International Credential Evaluators, Inc. (AICE) Status
  Nonexempt
  Compensation Detail
  $20.00 - $26.44/ hour
  Benefits Eligible
  Yes
  Schedule
  Full Time
  Hours/Pay Period
  80
  Schedule Details
  Monday - Friday with day shift hours: 3:00 a.m. - 11:30 a.m., and 8:00 a.m. - 4:30 p.m.
  Weekend Schedule
  Occasional weekend rotations.
  International Assignment
  No
  Site Description
  Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
  Equal Opportunity
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
  Recruiter

As a member of our Claims team, utilize your knowledge of Workers Compensation Claims to independently investigate, evaluate and resolve assigned claims of a more complex nature in order to achieve appropriate outcomes. In this position you will administer and resolve highest risk management expectations claims in a timely manner in accordance with legal statues, policy provisions, and company guidelines.

Responsibilities:

• 
  
  
• Promptly investigates all assigned claims with minimal supervision, including those of a more complex nature
  
  
• Determines coverage, compensability, potential for subrogation recovery, and second injury fund (when applicable)
  
  
• Alerts Supervisor and Special Investigations Unit to potentially suspect claims
  
  
• Ensures timely denial or payment of benefits in accordance with jurisdictional requirements
  
  
• Within granted authority, establishes appropriate reserves with documented rationale, maintains and adjusts reserves over the life of the claim to reflect changes in exposure
  
  
• Negotiates claims settlements within granted authority
  
  
• Establishes and implements appropriate action plans for case resolution including medical and disability management, litigation management, negotiation and disposition
  
  
• Works collaboratively with PMA nurse professionals to develop and execute return to work strategies
  
  
• Selects and manages service vendors to achieve appropriate balance between allocated expense and loss outcome
  
  
• Maintains a working knowledge of New York jurisdictional requirements and applicable case law for each state serviced
  
  
• Demonstrates technical proficiency through timely, consistent execution of best claim practices
  
  
• Communicates effectively, verbally and in writing with internal and external parties on a wide variety of claims and account issues
  
  
• Provides a high degree of customer service to clients, including face to face interactions during claims reviews, stewardship meetings and similar account-specific sessions
  
  
• Authorizes treatment based on the practiced protocols established by statute or the PMA Managed Care department
  
  
• Assists PMA clients by suggesting panel provider information in accordance with applicable state statutes.
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

Target salary range - $62,000 - $88,000

#LI-Remote

• 
  
  
• Bachelor's degree and/or four or more years of equivalent work experience required in an insurance related industry required
  
  
• California jurisdiction experience required; OR, ID, NV, AZ and UT a plus
  
  
• Associate in Claims (AIC) Designation or similar professional designation desired
  
  
• License required or ability to obtain license within 90 days of employment in mandated states
  
  
• Familiarity with medical terminology and/or Workers' Compensation
  
  
• Working knowledge of Workers Compensation regulations, preferably jurisdiction-specific
  
  
• Strong organizational skills with demonstrated ability to work independently and deal effectively with multiple tasks simultaneously
  
  
• Proven critical thinking skills that demonstrate analysis/judgment and sound decision making with focus on attention to details
  
  
• Strong verbal, written communication skills and customer service skills gained through previous work experience
  
  
• Computer literacy, including working knowledge of MS Office Product Suite, i.e. Word, Excel, PowerPoint
  
  
• Ability to travel for business purposes, approximately less than 10%.
  
  

Job Description:

As a member of our claims team, utilize your knowledge of Workers Compensation to independently investigate, evaluate and resolve assigned claims of a more complex nature in order to achieve appropriate outcomes. In this position you will administer and resolve highest risk management expectations claims in a timely manner in accordance with legal statues, policy provisions, and company guidelines.

Responsibilities:

• 
  
  
• Promptly investigate all assigned claims with minimal supervision, including those of a more complex nature
  
  
• Determine coverage, compensability, potential for subrogation recovery, and second injury fund (when applicable)
  
  
• Alert Supervisor and Special Investigations Unit to potentially suspect claims
  
  
• Ensure timely denial or payment of benefits in accordance with jurisdictional requirements
  
  
• Establish appropriate reserves with documented rationale, maintain and adjust reserves over the life of the claim to reflect changes in exposure
  
  
• Negotiate claims settlements with client approval
  
  
• Establish and implement appropriate action plans for case resolution including medical and disability management, litigation management, negotiation and disposition
  
  
• Work collaboratively with PMA nurse professionals to develop and execute return to work strategies
  
  
• Select and manage service vendors to achieve appropriate balance between allocated expense and loss outcome
  
  
• Maintain a working knowledge of jurisdictional requirements and applicable case law for each state serviced
  
  
• Demonstrate technical proficiency through timely, consistent execution of best claim practices
  
  
• Communicate effectively, verbally and in writing with internal and external parties on a wide variety of claims and account issues
  
  
• Provide a high degree of customer service to clients, including face to face interactions during claims reviews, stewardship meetings and similar account-specific sessions
  
  
• Authorize treatment based on the practiced protocols established by statute or the PMA Managed Care department
  
  
• Assist PMA clients by suggesting panel provider information in accordance with applicable state statutes.
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

#LI-Remote

Requirements:

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• VA claims handling experience required
  
  
• Bachelor's degree, or four or more years of equivalent work experience required in an insurance related industry required
  
  
• At least 3-5 years' experience handling lost time workers compensation claims required; past experience with VA jurisdiction is required
  
  
• Associate in Claims (AIC) Designation or similar professional designation desired.
  
  
• Active license required or ability to obtain license within 90 days of employment in mandated states.
  
  
• Familiarity with medical terminology and/or Workers' Compensation
  
  
• Strong organizational skills with demonstrated ability to work independently and deal effectively with multiple tasks simultaneously
  
  
• Proven critical thinking skills that demonstrate analysis/judgment and sound decision making with focus on attention to details
  
  
• Strong verbal, written communication skills and customer service skills
  
  
• Computer literacy, including working knowledge of MS Office Product Suite, i.e. Word, Excel, PowerPoint.
  
  
• Ability to travel for business purposes, approximately less than 10%.
  
  

The Broward County Board of County Commissioners is seeking qualified candidates for Claims Adjuster in the Risk Management Division.We are seeking a detail-oriented and customer-focused Worker's Compensation Claims Adjuster to join our team. In this role, you will investigate, evaluate, and settle insurance claims in accordance with company policies and regulatory requirements. You will work closely with policyholders, legal representatives, and other stakeholders to ensure fair and timely resolution of claims.
Benefits of Broward County Employment

High-Deductible Health Plan - bi-weekly premiums:

Single $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums:

Single $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation employee match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

For Workers Compensation claims the adjuster will contact the injured employee, employer, and medical provider to document the claim. For Liability claims the adjuster will contact the claimant, the division and any witnesses.

The Workers Compensation Adjuster calculates/processes disability benefits for impairment ratings of 1% or more when issuing benefits to avoid penalties. Sets up medical claims to document/update current work status and treatment. Monitors/obtains medical records and work status to ensure timely calculation and payment of indemnity and impairment ratings, complete State EDI mandated reporting within regulated time frames to avoid penalties. Reviews/corrects reporting by Center of Medicare/Medicaid Services (CMS) for accuracy.

Contacts injured employee, employer, and medical provider to document claim. Conducts field investigations, face-to-face statements with employees, employer representatives and witnesses to understand the nature of the claim and gain an understanding of what occurred prior to the claim.

Consults on injury cases with various medical personnel in order to ascertain the extent and cost of treatment, loss of earning capacity and prognosis confers with County physician on employment limitations.

Performs the calculation and payment of benefits whether indemnity and/or medical benefits, including entering all payments for benefits.

For disability more than 8 days, initiates timely electronic filings to Division of Workers' Compensation.

Calculates/processes timely disability benefits and impairment ratings of 1% or more when given to issue benefits to avoid penalties.

Authorizes/coordinates medical treatment with walk-in facilities and specialists to update claim.

Processes outgoing letters to injured employees and medical providers and places them on notice of action taking place.

Sets up medical only claims to document/update current work status and treatment.

Monitors work status for a disability of 7 days or less through discharge for closing a claim.

Processes employee-received notices of outstanding medical bills to resolve non-payment issues.

Monitors/obtains discharge papers for impairment ratings and issues benefits when owed and paid within mandated timeframe to avoid penalties.

Denies/processes claims for non-work-related injuries with timely electronic filing to avoid penalties.

Conducts recorded interviews with employees and witnesses.

Reviews and analyzes reports of accidents including property damage and bodily injury to determine liability; reviews and analyzes Liability and/or Workers' Compensation claims and recommends appropriate action.

Coordinates the gathering of formal evidence by taking photographs, preparing diagrams and making measurements at accident scene; arranges for witnesses to appear at legal proceedings; and prepares accident reports.

Negotiate claim settlements with the Director of Risk Management, the County Administrator, the County Attorney, claimants and/or their legal teams. Attend mediations with the County Attorney's office to support the claims process.

Provide advice regarding potential fraud, subrogation, and underwriting/safety risk, and communication with counsel.

Analyze complex information from different sources, such as police reports, videos from surveillance cameras or audio, and other information to further understand the incident.

Make decisions for approval of medical treatments and property restoration. Make determinations on liability or compensability for Workers Compensation claims. Apportion percentage of liability and negotiate settlement with claimant or claimant's attorney or Liability Claims.

Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.

Investigates liability claims, inputs data into the system association with findings.

Attends meetings with other Divisions, Professional Standards/Human Rights Section (PS/HRS), and Human Resources to discuss complex claims.

Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

Competencies

• Financial Acumen

• Decision Quality

• Optimizes Work Processes

• Ensures Accountability

• Drives Results

• Manages Conflict

• Communicates Effectively

• Situational Adaptability

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.